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BA with HEALTHCARE DOMAIN Professionals Competency Development Program Session Schedule

We focus on delivering Role-Specific training rather than Product based Training

BA with HEALTHCARE Role Based Training

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Course Duration: 25-30 hrs. + Case Studies


Prerequisite: Anyone with analytical skills

Timings: Weekdays & Weekends (after work hours)


Mode of Training: Online

How Are We Different?


We just dont teach Business Analyst Concepts but we share our real-time implementation
experiences to get the audiences ready to face customers and Implement Solutions.
We dont make Business Analysts but we make them Complete & Full fledged BA Consultants by
training them on Development, Administration & Application Design with Project based real-time
scenarios and several Case Studies for practice
Our faculties are not just technical developers or trainers, they are industry experts and
consultants for fortune 500 companies who are highly capable of understanding the business and
know how technology can be closely connected with people and business.
Our Role-Specific training differs from any other training company in the world

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Training Highlights:
Benefits:
Focus on Hands on training with lot of
Quality Course Material & E-books
assignments, practice exercises and quizzes
24 x 7 Online access to trainers
100 plus hours of Assignments, Assignments,
for Doubts Clarification,
Course Title: Business Analyst Competency Development Program
Video
recordings
after
each
session
posted
on
Project based training with hands on exp
Course Duration: 45 hours Training
Training Materials:
All attendees would receive
Training Blog.
Resume Preparation Guidance
Quality Study material
Mock Interviews from Professional
Training
presentation
of each
session,
Case Studies
based on
Real-time
project
Consultants,
Source
for examples covered.
basedCode
Scenarios
Marketing one-on-one with a Recruiter
Certification Guidance
JAD Sessioncourse is delivered in Online using Web and Audio Conferencing.
Real-time Project Documents
Certificate of Participation at the end.
What will you learn?
Onsite Job assistance for 3-4 months
Special Project training programs for
trained OPTs.

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Zaran Tech LLC. , http://www.zarantech.com, info@zarantech.com , (515) 309-7846, Page - 1


5550 Wild Rose Lane, Suite 400, West Des Moines IA 50266

BA with HEALTHCARE DOMAIN Professionals Competency Development Program Session Schedule


We focus on delivering Role-Specific training rather than Product based Training

The Business Analyst Training uses best practices and guidelines from International Institute of Business Analysis
(IIBA) in their Business Analysis Body of Knowledge (BABOK v2.0). The training content is customized to meet
the practical needs of a Business Analyst professional.
In this training, attendees learn:
1. Module 1: BA Basics
2. Module 2: BA Deliverables Part 1 :BRD & Process flows
3. Module 3: BA Deliverables Part 2 :Use cases
4. Module 4: BA Tools & Healthcare Tools
5. Module 5: Industry Overview, Healthcare Reform, Healthcare Acronyms
6. Module 6: Types of Insurance & Healthcare Insurance Exchange (HIX)
7. Module 7: EDI & Claims
8. Module 8: Healthcare Small Topics
9. Module 9: Provider Sector
10. Module 10: JAD Session
Attendees also learn:
1. Resume Preparation Guidelines and Tips
2. Mock Interviews and Interview Preparation Tips should attend?
Following professionals should plan on joining:

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Entry-level IT Business Analysts


Non IT professionals aspiring to get into Business analysis/analyst.
Self-taught IT Business Analysts wanting to fill in the gaps and put all the pieces together
Systems Analysts and programmers interested in expanding their role into the business area

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About the trainer:


1. Over 20 years of IT experience in diversified industries Healthcare, Auto, Retail, Manufacturing, Utilities
and Defences.
2. 12 years of structured Project Management experience.
3. 7 years of training experience in Project Management, Business Analysis, and QA Testing.
4. Experienced with software development methodologies waterfall, RUP, Agile.
5. Education: Master in Software Engineering and Administration, CMU.
6. Certification: PMP, ITIL, EMR & Health Exchange.

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Zaran Tech LLC. , http://www.zarantech.com, info@zarantech.com , (515) 309-7846, Page - 2


5550 Wild Rose Lane, Suite 400, West Des Moines IA 50266

BA with HEALTHCARE DOMAIN Professionals Competency Development Program Session Schedule


We focus on delivering Role-Specific training rather than Product based Training

BUSINESS ANALYST with HEALTHCARE


DOMAIN TRAINING PROGRAM ROADMAP
BA Basics

BA Deliverables Part 1:
BRD & Process flows

Business Analysis
Tools & Healthcare
Tools

Industry Overview,
Healthcare Reform,
Healthcare Acronyms

EDI, Claims

Healthcare Basics

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SDLC
BA Deliverables Part 2:
Use cases

Types of Insurance &


Healthcare Insurance
Exchange (HIX)

Provider Sector +
BPMN in Healthcare

JAD Session

Discuss Real-Time
BRDs and Test-cases

Zaran Tech LLC. , http://www.zarantech.com, info@zarantech.com , (515) 309-7846, Page - 3


5550 Wild Rose Lane, Suite 400, West Des Moines IA 50266

BA with HEALTHCARE DOMAIN Professionals Competency Development Program Session Schedule


We focus on delivering Role-Specific training rather than Product based Training

Topics covered:
Business Analysis Basics
Definition: Business Problem, Project Work and Operational; BA Sphere of Influence Developer, Tester, Quality
Assurance, End-User, Business SME, PMO Personnel; What a BA does? What a BA does NOT do? Requirement
Gathering versus Elicitation Workshops, Types of Requirements: Functional Requirement, Non-Functional
Requirement, Security Requirements, Reporting Requirements, Notification Requirements, Transition Requirements
EXAMPLES

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Business Analysis Deliverables Part 1: BRD & Process flows


1. Requirements
2. Data Flow Diagrams, As-Is Process Flow, To-Be Process flows, Common Mistakes made by new business
analysts, Wireframes, UI mock-ups.
Business Analysis Deliverables Part 2: Use cases
1. Use Cases
2. User Scenarios and
3. User Stories
Business Analysis Tools & Healthcare Tools
1. HPQC- ALM
2. Visual Use Case
3. MS-VISIO
4. Enterprise Architect
5. FACETS Overview
6. EMR System Overview

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Industry Overview, Healthcare Reform, Healthcare Acronyms


1. Healthcare in USA
2. What are the major sectors of the industry, where are the jobs , MCD, MCR, MMIS
3. What is healthcare reform basics
4. Health Insurance Concepts: Premium, Deductible, Co-pay, Co-insurance, Exclusions, MLR, OOPMax, EHBs,
Capitation versus FFS, In-network, OON, Prior-Auth, Pre-cert, EOB, AV-Values, etc.
5. What are the common short-forms in healthcare interview, what each one means, when to not use which
short-forms.

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Types of Insurance & Healthcare Insurance Exchange (HIX)


1. The biggest provision of the healthcare law is HIX, THIS is where the jobs are
2. What is an Exchange, how does it work, who do exchange people work with
3. What is a state-run HIX, what is a Federal HIX
4. What are the different functions of the exchange eligibility, enrollment, plan management, risk, reinsurance & risk corridors

Zaran Tech LLC. , http://www.zarantech.com, info@zarantech.com , (515) 309-7846, Page - 4


5550 Wild Rose Lane, Suite 400, West Des Moines IA 50266

BA with HEALTHCARE DOMAIN Professionals Competency Development Program Session Schedule


We focus on delivering Role-Specific training rather than Product based Training

EDI & Claims


1. What are EDI transactions, different types, ANSI, ASCX12, EDIX12, Meanings, Uses and Formats of the
following: HIPAA EDI 837, 834, 835, 820, 270, 271, 277, 278
2. What are EDI implementation guides, what are EDI Companion guides? How to read them? How to write
EDI requirements? What business rules do EDI transactions follow?
3. What is an EDI transaction? What are the parts loops, segments, delimiters, etc?
4. What is claims lifecycle? Who pays for claims & how is payment transmitted? What is Revenue Cycle
Management

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Healthcare Small Topics


1. What is ICD? Why ICD-10? What are CPT Codes, What are HCPCS codes? What is HCFA-1500? What is
UB04 Form?
2. What are NCQA standards?
3. What is MMIS of CMS? What do they do?
4. Conversion means what? What is data mapping? What is ICD-9 to ICD-10 crosswalk? What are the online
conversion tools?
5. ICD-CM versus ICD6. Medical Loss Ratio
7. Pharmacy Benefit Management

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Provider Sector
1. BPMN Basics Pools, Lanes, Event, Activity, Gateway, Sequence, Group, Annotation!
2. EMR/EHR
3. EMR Implementation Projects
4. Revenue Cycle Management Projects

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JAD Session

JAD Session, Verifying Requirements after a JAD Session. One-on-One Meetings for Requirements: JAD
Session Homework, Writing a JAD Session Agenda, JAD session inputs, Conducting a JAD Session, JAD
Session Outputs, Recording draft requirements in Requirements management tool.
Resume Preparation
1. Resume Review
2. Resume Preparation Tips
3. Sample Resumes

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Interview Preparation
1. Mock Interviews
2. Interview Preparation Tips
3. Sample Interview Questions
4. How to clear an Interview

Zaran Tech LLC. , http://www.zarantech.com, info@zarantech.com , (515) 309-7846, Page - 5


5550 Wild Rose Lane, Suite 400, West Des Moines IA 50266

BA with HEALTHCARE DOMAIN Professionals Competency Development Program Session Schedule


We focus on delivering Role-Specific training rather than Product based Training

CASE STUDY # 1 Healthcare System


Healthcare System Application:

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As the Product Manager for Inner Expressions you are asked to provide one of your largest clients with
additional features in the EMR (Electronic Medical Records Management) System. The client has requested an
integrated Referral Management System that tracks patients from Primary care into the Specialist departments.
Appointments are created by either the Primary Care Physicians themselves or other clinical staff like Nurse
Practitioners or Clinical Assistants. Each appointment must go through the appropriate checks including
checking if the patient has an active insurance with the client, whether the insurance program covers the
condition of the patient, patients preference for location and timings and availability of the Specialist doctor.

Some appointments may have to be reviewed by the Specialists themselves before they can be approved, the
administrator of the facility (hospital) must have the ability to choose by appointment type to either make it
directly bookable by the Primary Care Staff or as a type that requires review by the specialist. The system
should also allow the Primary Care Staff and specialists departments to exchange notes and comments about a
particular appointment. If the specialist department requests tests or reports as mandatory for the
appointment, the system must ensure that the patient has these available on the date of the appointment.

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The system shall also allow users to track the status of patients appts & must store the entire clinical history of
each patient. This will be used by the hospital for two main purposes; the specialist and the primary care
providers will have access to the patients complete medical history before the patient walks in for the appt and
hence allowing for better patient care, the Hospital also stores this data in a general data warehouse (without
Protected Health Information) to do analytics on it and come up with local disease management programs for
the area. This is aligned with the Hospitals mission of providing top quality preventive medical care.

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The Hospital sets about 300 appointments per day and must support about 50 users at the same time. The
existing EMR system is based on Java and an Oracle database system.

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Tasks:

Identify Actors, Use Cases, Relationships,


Draw Use Case Diagrams
Identify Ideal, Alternate and Exception Flows
Write a Business Requirements Document

Zaran Tech LLC. , http://www.zarantech.com, info@zarantech.com , (515) 309-7846, Page - 6


5550 Wild Rose Lane, Suite 400, West Des Moines IA 50266

BA with HEALTHCARE DOMAIN Professionals Competency Development Program Session Schedule


We focus on delivering Role-Specific training rather than Product based Training

CASE STUDY # 2 Asset Management System

Identify Actors, Use Cases, Relationships,

Asset Management Application:


The asset management system keeps track of a number of assets that can be borrowed, their ownership, their
availability, their current location, the current borrower and the asset history. Assets include books, software,
computers, and peripherals. Assets are entered in the database when acquired, deleted from the database when
disposed. The availability is updated whenever it is borrowed or returned. When a borrower fails to return an
asset on time, the asset management system sends a reminder to the borrower and informs the asset owner.

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The administrator enters new assets in the database, deletes obsolete ones, and updates any information
related to assets. The borrower search for assets in the database to determine their availability and borrows and
returns assets. The asset owner loans assets to borrowers. Each system has exactly one administrator, one or
more asset owners, and one or more borrowers. When referring to any of the above actor, we use the term
"user". All users are known to the system by their name and their email address. The system may keep track of
other attributes such as the owner's telephone number, title, address, and position in the organization.

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The system should support at least 200 borrowers and 2000 assets. The system should be extensible to other
types of assets. The system should checkpoint the state of the database every day such that it can be recovered
in case of data loss. Owners and the administrator are authenticated using a user/password combination. Actors
interact with the system via a web browser capable of rendering HTML and HTTP without support for JavaScript
and Java.

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The persistent storage is realized using an SQL database. The business logic is realized using the WebObjects
runtime system. The system includes:

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a storage subsystem managing persistent data

a notification subsystem sending past due notices


Identify
Actors, Use
Cases, Relationships,
an
administration
subsystem
realizing administration requests
aDraw
user Use
interface
Case subsystem
Diagrams translating HTTP requests into requests to other subsystems and translating
results
into
HTML pages.
Identify
scenarios
and write for all Use Cases

Tasks:

a session subsystem controlling authentication, check out, and check in

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Write up Business Requirement Document

OTHER CASE STUDIES: Quarter Bank, Course Registration, Collegiate Sporting system

Zaran Tech LLC. , http://www.zarantech.com, info@zarantech.com , (515) 309-7846, Page - 7


5550 Wild Rose Lane, Suite 400, West Des Moines IA 50266