CITRIX 1Y0-A19 EXAM QUESTIONS & ANSWERS

Number: 1Y0-A19
Passing Score: 800
Time Limit: 120 min
File Version: 63.0

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CITRIX 1Y0-A19 EXAM QUESTIONS & ANSWERS

Exam Name: Citrix XenDesktop 5 Basic Administration
Sections
1. A
2. B
3. C
4. D

Examsoon
QUESTION 1
Which administrative role provides the minimum permissions necessary to allow an administrator to monitor a
XenDesktop environment?
A.
B.
C.
D.

Machine administrator
Help desk administrator
Read-only administrator
Desktop group administrator

Correct Answer: A
Section: C
Explanation
Explanation/Reference:
Section: (none)
QUESTION 2
In Desktop Director, which filter shows an administrator the number of end users connected to a certain
desktop group within a XenDesktop environment?
A.
B.
C.
D.

View All within the machine panel

View the desktop group in the usage panel
View connections in the infrastructure panel
View real time data in the desktop group details panel

Correct Answer: B
Section: B
Explanation
Explanation/Reference:
Section: (none)
QUESTION 3
An administrator is not able to create virtual machines using Machine Creation Services
What caused this issue?
A.
B.
C.
D.

The `EnableVMTagging' flag is set to false

A location was NOT designated for the virtual machines
Active Directory computer accounts CANNOT be created
The Citrix Tools for Virtual Machines Service is NOT running

Correct Answer: C
Section: D
Explanation
Explanation/Reference:
Section: (none)
QUESTION 4
An administrator noticed that the virtual desktop became unresponsive while the target device was starting up
to the operating system. What caused this issue?
A. The vDisk is in private image mode.

B. Citrix AD Identity Service is NOT running.

C. Citrix PVS Stream Service is NOT running.
D. Antivirus software was NOT installed on the device
Correct Answer: C
Section: C
Explanation
Explanation/Reference:
Section: (none)
QUESTION 5
Scenario: Several end users in an environment experienced issues with their desktops. The administrator
investigated the issue and determined that the issue reported was coming from five specific desktops in a
pooled-random desktop group.
What should the administrator do to prevent the users from getting those desktops?
A.
B.
C.
D.

Delete the desktops from the catalog.

Put the desktops in maintenance mode.
Suspend the desktops in the desktop group.
Restart the desktops from Desktop Director

Correct Answer: B
Section: B
Explanation
Explanation/Reference:
Section: (none)
QUESTION 6
Which two steps must an administrator take to integrate a Web Interface site with Access Gateway? (Choose
two)

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A.
B.
C.
D.

Specify Web Interface as the point of authentication

Specify Access Gateway as the point of authentication
Configure a web resource for the site in Access Gateway
Assign the Web Interface site to an Access Gateway virtual server

Correct Answer: CD
Section: C
Explanation
Explanation/Reference:
Section: (none)
QUESTION 7
An administrator is planning a XenDestop 5 Quick Deploy to demonstrate superior end user experience. What
would be considered when planning the Quick Deploy?

A. SQL Server 2008 R2 should first be instated and configured on the server that will run the Controller.
B. The SQL Server 2005 database for the XenDesktop site should be located on the same subnet as the
Controller.
C. The hypervisor should on the same subnet as the SQL Server 2008 R2 database for the XenDesktop site.
D. SQL Express 2008 R2 should be installed as a prerequisite on the Controller running Microsoft Windows
Server 2008.
Correct Answer: A
Section: A
Explanation
Explanation/Reference:
Section: (none)
QUESTION 8
A user tried to connect to a desktop through the Citrix online plug-in, but the connection was unsuccessful
What could be the cause of this issue?
A.
B.
C.
D.

Port 2598 was closed

Port 3389 was closed
The virtual desktop requires a SSL certificate
Antivirus software is preventing the connection

Correct Answer: B
Section: D
Explanation
Explanation/Reference:
Section: (none)
QUESTION 9
The Virtual Desktop Agent (VDA) is not able to register with the Controller. Which two things must be validated
to resolve this issue? (Choose two)
A.
B.
C.
D.

Errors are found within the Event Viewer of the VDA and the Controller.
The SQL Client is installed on the VDA and can reach the site database
IPv6 is enabled and bound to the network adapter used by the Controller
The location of the Controller is specified correctly in the registry and DNS resolution is successful

Correct Answer: AD
Section: C
Explanation
Explanation/Reference:
Section: (none)
QUESTION 10
An administrator made changes to a vDisk image and now needs the vDisk to use the original image instead of
the updated image.
How could the administrator accomplish this task?
A. Unmount the vDisk, create a copy of the image, apply the rollback file to the copy, remount the vDisk and
change the Class and Type of the vDisk
B. Copy the rollback file to the updates folder, use the 'Schedule Automatic Disk Updates' option and select
'Check for incremental updates' on the server

C. Apply the delta file to the updated image, use the 'Enable Automatic Update for this vDisk1 option and
select 'Check for automatic updates' on the save
D. Put the vDisk in Private image mode, change the version numbers back to the original vDisk image version
numbers and put the vDisk back in standard image mode
Correct Answer: B
Section: B
Explanation
Explanation/Reference:
Section: (none)
QUESTION 11
An end user informed the help desk that even though a USB device is plugged into the client device, the USB
icon is dimmed. Which two issues caused this to happen? (Choose two.)
A.
B.
C.
D.

The user is attempting to use an isochronous device.

The USB drive was NOT mapped on the client device.
The XenDesktop policy does NOT allow USB device redirection.
Specific client user preferences for USB redirection were NOT set.

Correct Answer: CD
Section: C
Explanation
Explanation/Reference:
Section: (none)
QUESTION 12
Scenario: A customer needs to configure a XenDesktop environment so that an end user has the best
experience when launching a virtual desktop. The environment needs to be configured with fault tolerance so
that when a XenServer goes down for maintenance the target device can still be deployed by any XenServer
with the least load.
Currently, the customer has a XenServer pool consisting of 16 XenServer hosts with 8 GB of memory and a 2
TB SATA hard disk A 2 TB Fibre Channel Storage Area Network is attached to the XenServer. The
Provisioning services host is configured on a stand-alone server with 8 GB of memory and three 500 GB SCSI
hard disks configured as a RAID 5 configuration.
What is the best write caching method for deploying 800 target devices within a XenServer pool?
A.
B.
C.
D.

Cache on the target device and redirect to the RAM of the target device.
Cache on the Provisioning services host and redirect the cache on the local file system.
Cache on the target device and redirect the cache on a share within the Fibre Channel storage repository.
Cache on the Provisioning services host and redirect the cache on a share within the Fibre Channel storage
repository.

Correct Answer: C
Section: A
Explanation
Explanation/Reference:
Section: (none)
QUESTION 13
An administrator needs to ensure that when user desktops are not in use at busy times of the day, they are
added back into the idle pool. How should the administrator accomplish this task?

A.
B.
C.
D.

Set 'When logged off' to ten minutes/shutdown under 'During peak hour'.
Set 'When disconnected' to five minutes/suspend under 'During peak hours'.
Set 'When logged off' to twenty minutes/shutdown under 'During off-peak hours'.
Set 'When disconnected' to fifteen minutes/suspend under 'During off-peak hours'.

Correct Answer: A
Section: A
Explanation
Explanation/Reference:
Section: (none)
QUESTION 14
An administrator just completed the initial setup of XenDesktop but needs to go back and change the host
details to use HTTPS instead of HTTP for a more secure environment
How can the administrator accomplish this task?
A. Change the host details in Desktop Studio and install an SSL certificate on the Controller
B. Change the host details in Desktop Director and install an SSL certificate on the Controller
C. Change the host details in Desktop Studio and replace the default SSL certificate on the host with one from
a trusted certificate authority
D. Change the host details in Desktop Director and replace the default SSL certificate on the host with one
from a trusted certificate authority
Correct Answer: C
Section: D
Explanation
Explanation/Reference:
Section: (none)
QUESTION 15
Scenario: Users are reporting slow log on when connecting to a virtual desktop. The administrator discovers
that all target devices using a particularly vDisk are experiencing a large number of retries.
What could be causing this issue?
A.
B.
C.
D.

TCP task offload is enabled.

The Web Interface server is down.
Network drivers on the device need to be updateD.
The device does NOT have an Active Directory computer account.

Correct Answer: A
Section: C
Explanation
Explanation/Reference:
Section: (none)
QUESTION 16
Scenario: An administrator configured a master virtual machine and created a pooled catalog with a desktop
group. The administrator discovered that antivirus software was not installed on the master virtual machine.
How would the administrator update the image pool to include antivirus software for the pooled desktops with
the least amount of administrative effort?

A.
B.
C.
D.

Recreate the master virtual machine and install the antivirus software.
Install the antivirus software on the master virtual machine, then update the catalog
Convert the master virtual machine to a template and install antivirus software on the template.
Install the antivirus software on the master virtual machine, take a snapshot of the virtual machine and
assign the snapshot to the catalog

Correct Answer: C
Section: A
Explanation
Explanation/Reference:
Section: (none)
QUESTION 17
An administrator has asked a user in the finance group to test a new finance tool on a machine other that his
main system.
How can the administrator make sure the test occurs on an alternate machine?
A.
B.
C.
D.

Add the user to the Testing desktop group

Add an addition desktop to the Finance desktop group
Increase the desktops for each user to two of the Finance desktop group
Create an access policy in the Testing desktop group to allow the user to access a desktop

Correct Answer: A
Section: C
Explanation
Explanation/Reference:
Section: (none)
QUESTION 18
Which three storage types can XenServer use for the virtual machine disks if migrating virtual machines without
downtime is required? (Choose three)
A.
B.
C.
D.
E.

CSV
NFS
iSCSI
Local Disk
Fibre Channel

Correct Answer: BCE

Section: A
Explanation
Explanation/Reference:
Section: (none)
QUESTION 19
Under which circumstance should an administrator monitor the Virtual Desktop Agent unregistered session
state?
A. Users are using multiple session
B. Users CANNOT access their desktops
C. A server has only a few licenses left to allocate

D. Sessions are NOT disconnecting after an idle timeout.

Correct Answer: D
Section: B
Explanation
Explanation/Reference:
Section: (none)
QUESTION 20
Which two components must an administrator install on a master image that will be used for streamed
machines? (Choose two.)
A.
B.
C.
D.

Receiver
Online plug-in
Virtual Desktop Agent
Provisioning services target device

Correct Answer: CD
Section: B
Explanation
Explanation/Reference:
Section: (none)
QUESTION 21
Scenario: An administrator needs to create a catalog. Provisioning services-based virtual machines will be
imported into the catalog. Which machine type must the administrator select when creating the catalog?
A.
B.
C.
D.

Pooled
Existing
Streamed
Dedicated

Correct Answer: C
Section: B
Explanation
Explanation/Reference:
Section: (none)
QUESTION 22
Scenario: The design for an environment requires that Web Interface is load balanced across multiple servers.
An administrator has been asked to figure one master site and to distribute the configuration of that site
throughout the Web Interface implementation.
Which two steps must the administrator take in order to share the master site's configuration? (Choose two.)
A. Edit the boot strap configuration file of the other sites to point to the IP address of the master site.
B. Set up file sharing permission to allow access over the network to the configuration folder of the master site
C. Replace the configuration files of the other sites with the master site's configuration file to ensure they point
to the same configuration.
D. Change the setting of the configuration location parameter of the other sites to point to the absolute network
path of the master site's configuration.
Correct Answer: BD

Section: B
Explanation
Explanation/Reference:
Section: (none)
QUESTION 23
Scenario: Two policies are applied in an environment, Policy 1 precents a user from accessing his local hard
drive while with a XenDesktop session; Policy 1 is filtered based on users. Policy 2 allows access to the local
hard drive from within a XenDesktop session; Policy 2 is filtered based on client device, has a higher priority,
and was created after policy 1.
When a user affected by policy 1 connects from a client device that is affected by policy 2 and attempts to
access his local hard drive, access will be _____ because _____ (choose the correct option to complete the
sentence)
A.
B.
C.
D.

denied; policy 1 will take precedence over policy 2

allowed; policy 2 will take precedence over policy 1
allowed; policy 1 grants access that will override policy 2
denied; policy 2 was created after policy 1 so it will take precedence over policy 1

Correct Answer: A
Section: C
Explanation
Explanation/Reference:
Section: (none)
QUESTION 24
Scenario: A XenDesktop site has two Controllers: Controller A and Controller B. The site is using Active
Directory-based discovery. What would happen to the Virtual Desktop Agent (VDA) if Controller A is removed
from the site?
A.
B.
C.
D.

No connections can be made until Controller A comes back online.

The VDA will re-query Active Directory and register with Controller B.
All VDAs registered to Controller A must be restarted to discover Controller B
Any users logged on to the VDA that is registered with Controller A will be disconnecteD.

Correct Answer: B
Section: C
Explanation
Explanation/Reference:
Section: (none)
QUESTION 25
Scenario: A domain user has been assigned three desktops in a pooled desktop group. The user is able to
connect to two of the three desktops simultaneously, but when attempt.ng to connect to the third one, the user
gets an error message saying it is unavailable.
What is the cause of this issue?
A.
B.
C.
D.

All of the desktops in the group are in use by other users.

The Auto Add feature to the desktop group is NOT enabled.
The user policy overrides the number of desktops granted to only two.
Web interface is NOT configured to support more than two simultaneous connections.

Correct Answer: A
Section: C
Explanation
Explanation/Reference:
Section: (none)
QUESTION 26
The Virtual Desktop Agent (VDA) is not able to register with the Controller.
Which common troubleshooting step can resolve this issue?
A.
B.
C.
D.

Enable logging on the Citrix ICA service

Modify the CdsPoolManager.exe config file on the Controller
Ensure the firewall is open for port 1494 between the VDA and the Controller
Validate the forward and reverse lookup on the DNS server of the VDA and Controller

Correct Answer: D
Section: D
Explanation
Explanation/Reference:
Section: (none)
QUESTION 27
Which two stroage technologies could an administrator use to set up a XenDesktop environment using HyperV? (Choose two)
A.
B.
C.
D.

VMFS
Local Disks
StorageLink
Block Storage

Correct Answer: BD
Section: D
Explanation
Explanation/Reference:
Section: (none)
QUESTION 28
Scenario: An administrator created a catalog for virtual desktop infrastructure (VDI) using Provisioning services.
The catalog contains 500 desktop, and a desktop group contains 200 desktops from this catalog. The Power
Time Scheme for this desktop group is set to the default Fifty desk any desktops are in the use.
How many desktops are in the 'off state?
A.
B.
C.
D.

15
75
135
150

Correct Answer: C
Section: A
Explanation

Explanation/Reference:
Section: (none)
QUESTION 29
In a Provisioning services environment, what is the default location of the write cache if no location is specified
manually?
A.
B.
C.
D.

RAM of the target device

Local drive of the target device
A subdirectory in the vDisk location
A subdirectory in the default Provisioning services installation path

Correct Answer: C
Section: A
Explanation
Explanation/Reference:
Section: (none)
QUESTION 30
Scenario: An administrator has created a catalog of 100 desktops and now needs to create several desktop
groups for each of the departments within the company from that catalog. The administrator was told that each
end user in the Engineering department will need access to two desktops in order to test specific software on
one and use the other as a main system.
Which steps must the administrator take to create the desktop group for end users in the Engineering
department?
Place the steps to create the desktop group for the end users in the Engineering department in the correct
order.
Select and Place:

Correct Answer:

Section: (none)
Explanation
Explanation/Reference:
QUESTION 31
Which action must an administrator take before implementing HDX MediaStream Flash Redirection?
A.
B.
C.
D.

Install the Flash Player on the server.

Stream the Flash Player to the server.
Install the Flash Player on the user device.
Stream the Flash Player to the user device.

Correct Answer: A
Section: B
Explanation
Explanation/Reference:
Section: (none)
QUESTION 32
An administrator is configuring a master image and knows that the end users accessing it will need to use
WinZip. Which delivery mechanism should the administrator use to deliver WinZip to the users?
A. Stream WinZip to a XenApp server.

B. Install WinZip on the XenClient image.

C. Host WnZip in a XenApp environment.
D. Install WinZip on the master image locally.
Correct Answer: D
Section: A
Explanation
Explanation/Reference:
Section: (none)
QUESTION 33
An administrator using a third-party firewall needs to manually reconfigure the firewall to allow port 3389 in
order to permit________ (Choose the correct option to complete the sentence.)
A.
B.
C.
D.

HDX communication
database communication
shadowing through Desktop Director
remote assistance through Desktop Studio

Correct Answer: C
Section: A
Explanation
Explanation/Reference:
Section: (none)
QUESTION 34
Scenario: An administrator configured the Client fixed drives policy setting to allow all end users to access or
save files to fixed drives on their devices. Users are still unable to map client fixed drives, and they cannot
access the fixed drives manually.
Users are unable to map and access fixed drives on their user devices because _____ and _____. (Choose the
two correct phases to complete the sentence.)
A.
B.
C.
D.

Asynchronous writes are NOT enabled

Client drive letters are NOT being preserved
The Client drive redirection policy setting is NOT enabled
The Auto connect client drives policy setting in NOT enabled

Correct Answer: CD
Section: B
Explanation
Explanation/Reference:
Section: (none)
QUESTION 35
Scenario: A help desk administrator is trying to view the CPU usage on a Windows XP desktop using Desktop
Director. The help desk administrator can see the user's session including the online plug-in version and client
IP address but cannot see any CPU activity
What is the most likely cause for this issue?
A. Port 3389 is NOT open on the VDA
B. WinRM is NOT installed on the Windows XP desktop
C. The administrator has NOT been assigned to the desktop group

D. The user is NOT running any applications and the session is idle
Correct Answer: B
Section: D
Explanation
Explanation/Reference:
Section: (none)
QUESTION 36
An administrator needs to support 2500 target devices from a single Provisioning services host which would be
the best configuration to support a single standard-mode vDisk image for all 2500 targets?
A.
B.
C.
D.

Virtual machine with 2 vCPUs, 8GB RAM and four 1 Gbps network adapters
Virtual machine with 4 vCPUs, 4GB RAM and three 1 Gbps network adapters
Physical machine with 2 hex-core processors, 8 GB RAM and two 1 Gbps network adapters
Physical machine with 2 quad-core processors, 4GB RAM and one 10 Gbps network adapter

Correct Answer: C
Section: D
Explanation
Explanation/Reference:
Section: (none)
QUESTION 37
An administrator installed the operating system, integration tools for the hypervisor an Virtual Desktop Agent
onto a master image that will be used for streamed machines.
Which additional component must the administrator install on the master image?
A.
B.
C.
D.

Offline plug-in
Citrix Receiver
Internet Explorer
Provisioning services target device

Correct Answer: D
Section: D
Explanation
Explanation/Reference:
Section: (none)
QUESTION 38
How can an administrator reallocate an assigned virtual desktop to a new employee?
A.
B.
C.
D.

Edit the desktop group, go to the users page and add the new employee.
Search for the desktop in Desktop Director, edit the desktop and add the new employee.
Select the appropriate catalog, find the machine in the catalog and add the new employee.
Find the appropriate desktop in the desktop group, click on `Change user' and add the new employee.

Correct Answer: A
Section: B
Explanation
Explanation/Reference:

Section: (none)
QUESTION 39
When installing XenDesktop5 using the Quick Deploy method, ___________ (Choose the correct phrase to
complete the sentence.)
A.
B.
C.
D.

all of the components must be installed on the same server

the master virtual machine must be running on XenServer 5.5 or higher
the master virtual machine must be a member of the same domain as the Controller
all of the components that need to be installed are the XenDesktop Controller, Desktop Studio and the
license server

Correct Answer: A
Section: A
Explanation
Explanation/Reference:
Section: (none)
QUESTION 40
An administrator is able to monitor data for the Windows 7 machines in an environment but cannot monitor the
same information for Windows XP machines.
What is missing on the Windows XP machines?
A.
B.
C.
D.

EdgeSight Agent
.Net Framework
SQL native client
Windows Remote Management 2.0

Correct Answer: D
Section: C
Explanation
Explanation/Reference:
Section: (none)

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