COMMUNITY OPERATING PLAN

Complete parts A-D before the presentation/event, and then parts E

implementation. Use this outline as a guide for developing all programs and
presentations. The questions in each section are designed to help you in the
development process. You must answer all of the questions listed, but if you feel
there is other important information please include that as well.
A. PROJECT INFO:
Event:

Teen Spa

Event Date: November 11, 2015

Center of Health Promotion

Topic: Teen Wellness

Location: Concord Hospital

Intern Name(s): Zile Jones and Leanne Schoenfeld

Team Leader:
Chmielecki

Preceptor: Stephanie

Person responsible for writing the COP: Leanne Schoenfeld

B. NEEDS ASSESSMENT:
1. Identify site contact: Stephanie Chmielecki 603-913-4168 or Donna 603230-7300
2. Identify population
a) Gender: Female
b) Age: 15-18
c) Education level: High School
d) Number of participants: Previous interns had 15-20; Currently we
have 0.
3. How was topic determined (Did you speak with anyone about the group? Did you
get to observe the setting and participants beforehand? If so, describe the
participants and any other pertinent information (i.e. if in a classroom, observe
classroom management techniques).
a) Other programs recently presented: Unknown
b) What the audience knows: A parent or guardian has registered their
teen for this workshop, so they are aware they are coming to take part in
activities, such as a relaxing yoga class, making fun homemade health
and beauty products, and a basic nutrition lesson.

This description was provided by Center for Health Promotion as a

previous advertisement for this workshop. In this fun workshop, teens will
have the chance to experience ways to incorporate self-care at home any
day of the week. They will learn how to de-stress, control their emotions,
and love their bodies. A fun Girls Spa Day to relax and rejuvenate!
Activities include: A relaxing yoga class, fun health and beauty activities,
creating skin care products with whole food ingredients, learning about
nutrition and the benefits of whole foods. A light lunch is included in the
cost. This session is for teens ages 15-18.
c) What the audience wants to know - what is relevant:
How to relieve stress through wellness, homemade beauty products and
nutrition.
d) Evaluate health literacy - and other cultural issues:
The participants are 9th-12th grade, so they are limited to what they have
been previously exposed to for health information. Their health literacy
depends on what their current education has provided, therefore
nutrition, health and wellness topics presented during Teen Spa will be
basic. This is an age population that the parent or guardian would be
making important health decision for the teen.
4. Setting - tour of facility
a) Room size and set up (diagram):

The presentation space provided was in a conference room with 8

tables and 16 chairs. This is the current room setup. The tables are
on wheels and can be easily moved and adjusted. There was an
option of doing a PowerPoint, using whiteboards on the wall, and
an easel with flipchart available. Another large room was provided
for yoga with mats available.

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b) Presentation resources:
Availability of food prep area: In a separate location, there is a small
kitchen available that contains a refrigerator, sink, and cabinets for
storage. No ovens or toasters available.

Closet

AV resources - space available for visual teaching aids: PowerPoint equipment

is available; however, previous interns COPs expressed to do more
activity and less talking. We have decided not to develop a PowerPoint.
We will use a flipchart or whiteboard to write down key points.
5. Day of week/ time of day for presentation: Wednesday/11:00am - 2:00pm
6. Duration: 3 hours total (45 minutes yoga, lunch 30 minutes, 1 hr 45
presentation and activities)

Door

a) Attention span: Previous interns stated to keep the lecture short

and to complete more activities, so a shorter attention span.
b) Conflict with other activities for population: None, there is no school
that day due to Veterans Day.
7. Marketing potential - whose responsibility: CHP is responsible for all
marketing and advertising, which was overlooked until Stephanie called
the site on October 27 and 28, 2015. Donna does not sound optimistic
about individuals signing up for this event.
8. Budget: This will be confirmed Thursday when we meet with Donna at the site.
a) Will there be a charge: $10/person
b) Funds to cover supplies: We do not have a final count on participants
yet.
c) Cost of marketing: CHP is responsible for marketing.
9. Best way/time to reach site contact for future plans: Go through our preceptor
Stephanie Chmielecki first. We may contact Donna with CHP at 603-2307300.

10. Write a community group focused PES statement based on your assessment.
Food related knowledge deficit related to lack of prior nutrition related
education as evidence by the request for teen wellness, nutrition,and
beauty programming.

C. RESEARCH AND PLANNING (how, who, and when the process of your
work):
1. Meeting Dates:
October 15, 2015 Leanne emailed Zile to start the planning process
October 23, 2015 Zile presented rough draft of outline/brainstorm through
email.
October 27 and 28, 2015 Zile and Leanne worked on google doc outline
adding ideas and asking each other questions.
October 29, 2015 Zile and Leanne had email conference and phone
conversation.
October 30, 2015 Zile and Leanne had email conversation.
November 1, 2015 Zile and Leanne had phone communication.
November 5, 2015 Zile and Leanne went to CHP to inspect location and
setup, to see what is available, and continue fine tuning our presentation.

7 day meeting - Zile and Leanne will meet with Stephanie Chmielecki on
November 3, 2015 at 11 am.

Evaluation meeting scheduled for: November 11, 2015 at 2 pm- Cancelled

(Usually held directly after presentation but may be scheduled for later).

2. Based on the results of the needs assessment, what did you do to prepare?
Based on the needs assessment, we started with a basic outline with
objectives that allowed us to easily add thoughts into the google doc as
we continued to brainstorm. The outline came together nicely. Research
on the internet was completed to adapt a snack recipe and locate beauty
product recipes for the presentation. We tested our snack recipe, but this
did not come out as planned. We will be finding a new snack recipe. We
decided not to use a PPT as previous interns mentioned the participants
enjoyed the activities and not the lecture. We did not want to put effort
into a PPT that would be viewed for limited time. We need to provide
lunch with a kitchen that has no bowls, utensils, toaster or oven, so we
will need to serve something cold to eat.
3. How did you go about the development process? Who was involved?

Zile and Leanne reviewed past interns COP for Teen Spa to learn what was
expected for this presentation. The COPs were helpful. Zile completed a
rough draft outline that we both used as our foundation to continue to add
our ideas and feedback to. We knew we wanted to keep the lecture part
short, so we will cover the important aspects of stress, such as the
sources of stress, how stress affects us (body, mind, behavior), and
methods to combat stress. Recipe research for snack and beauty products
was completed with pumpkin as a theme as well as a hand massaging
activity.
4. What resources did you use? Why did you choose them and how did you find
them? Relate back to your assessment section.
http://www.jhsph.edu/research/centers-and-institutes/center-foradolescent-health/_includes/Teen_Stress_Standalone.pdf
http://yogaminded.com/benefits/
http://www.brit.com
http://www.popsugar.com/beauty/Do-Yourself-Hand-Massage-3533815?
stream_view=1#photo-3534201
http://amyshealthybaking.com/blog/2014/11/09/pumpkin-chocolate-chipenergy-bites-my-first-tv-appearance/

D. DEVELOPMENT (what the outcome of your planning and

development):
1. Measurable Learning Objectives:
1.
2.

Identify 3 sources of stress

Identify 3 things they can to do combat stress

2. Outline of presentation:
Describe all components of the program or material, and the team member
responsible for them. Include descriptions of the content, learning activities, food
activities, visuals, education materials and evaluation methods/materials. (May
attach as separate document.)
See Attached
3. Describe how your presentation addresses different learning styles:

Auditory: Icebreaker, discussion, and lecture

 Visual: handout, icebreaker activity, whiteboard, ingredients for beauty

products and snack
Kinesthetic: Yoga, lowering your heart rate activity, beauty products and
snack activities, preparing/serving lunch
4. Explain how your planned evaluation method will show whether your learning
objectives were met.
Participants will write down on their cards sources of stress for them.
Participants will use their cards to look back at what caused their stress.
Then they will write down three things that they learned about today that
they can use to help manage their stress levels in relation to these. We
hope that our participants feel comfortable to share with the group.

5. What problems did you encounter in the development process?

Zile and I did not meet in person to go over details, but we completed a
solid outline and presentation through email and phone conversations.
We started developing in google docs, but we switched to emailing
updates. Google docs was too restrictive sometimes on how we wanted to
edit parts of our presentations materials. We should have contacted
Stephanie sooner than we did for this presentation. We were using
previous interns COPs and we thought that provided us enough
information about the location. Stephanie felt it would be worth the visit
to the location to learn about the floor plan, the resources available to us
and meet Donna. We also learned that CHP did not market this event, so
we currently have no one registered.

Complete sections E after the presentation/event is complete.

E. IMPLEMENTATION and EVALUATION:

1. For a program or presentation, describe objectively what happened the day of
the presentation, using examples. Include any last minute changes to the planned
setting, audience, number of participants.
The Teen Spa Event was canceled as no one registered.
2. Did the presentation go as planned? Reflect on what went well?

The presentation was canceled, which was not our plan.

3. How did the audience react to the presentation? Summarize and comment on
preceptor feedback.
N/A
4. How well did the audience grasp your objectives?
N/A
5. What would you do differently/the same the next time - or what would you
change if you had more time? How effective do you feel your program/material was
for the target audience?
Follow up with site sooner to make sure marketing is taking place for the
event.
6. Recommendations for future Interns:
Contact CHP early to be sure they are marketing the Teen Spa event.
Always try making your food recipes to be sure they taste great.
Otherwise, your audience might be disappointed.
Teens like to be grouped into pairs or small groups for discussions. If you
relate a story of yourself as a teen to them, it helps them trust and
connect with you. It also makes the environment feel safer allowing them
to feel relaxed and comfortable where they are currently.
7. Financial Report:

Cost of Development: (Includes: labor for preparing the project, food cost for
testing the food activity; please note that labor costs include hours worked by ALL
team members)
Labor ($25/hour): total of 21.5 hours x $25 = 537.50
Food: (2) Recipe Trials for Energy Bites = $5.43 x 2 = $10.86
$2.78 for protein powder
$1.49 Pumpkin puree
$.18 old fashioned
$.16 chocolate chips
$.52 pumpkin spice
$.30 honey

 Cost of Presenting: (Includes: labor, food, flip charts ($28), see following link for
cost of copies http://www.keene.edu/mailsvs/printfees.cfm, and other supplies)
Labor ($25/hour): N/A
Copies: N/A
Food: N/A
Other supplies and costs: N/A

Overall costs: $537.50 + $10.86 = $548.36

Within one week of the presentation, provide internship preceptor with a completed
COP, Presentation Evaluation form, Handout(s), a Team Leader Report, and PDE if
completed by an outside supervisor. (PDE required for sites with 2 presentations or
>32 hours). Attach a copy of the materials, PowerPoint, and any handouts/resources
used for the presentation.