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What is your edge among other applicants

My edge from other applicants are my competencies and skillsrelevant to this job and my
willingness to work under any kind of pressure. I am a fast learner and I can provide solutions
based on my vast experience
I'm sure that all the applicants have unique talents, I
The edge that I have over the other applicants is that I am a team player, I am very intelligent and I
personally want to see your company get far ahead of the known competition, and by doing my part, it is
my hopes that your company's estimated sales projections for the year will double in sales.
The best thing that I can contribute to your company is dedication, loyalty, determination to get the job
done right and on time, be a team player with the other employees, follow the directions and instructions
given to me by the supervisor, be here to start my shift, 10 minutes early and be courteous, respectful and
polite
"I have a high level of conscientiousness which enhances the quality of my work production and has a
positive effect on fellow employees"

Being a fresh graduate, I would say that my edge over the other applicants
outside is my above average GPA. I study everyday so the lessons would
remain fresh in my mind, actively participated in classroom discussion,
pioneered several student programs, engaged in dialogues with school
officials to improve the health and well-being of my fellow students, and I
was the editor-in-chief of the college paper. These are just examples of what
I have done as a student, and I did it because it was my choice, the same
choice I will make when I am employed here in your compan.

Being well-trained call center agent, I believe in stellar customer service.


For this reason, I am able to achieve high scores in QA, receive compliments
from my customers, and one of the positive contributions I have from my
previous company is that they used my recorded calls for training purposes. I
am able to achieve this because of my eye for details and my desire to
achieve excellence in performance.
Having worked as a nurse before, I could say that my successful background in dealing with
different kinds of people is my edge. I would occasionally find myself in certain situations where a
patient would shout at me. For example, there is this one patient who successfully ticked off every
derogatory remarks in the dictionary whilst explaining her disappointment with the course of

healthcare plan that I have prepared for her. After (miraculously) making her calm down a bit, I have
explained to her that I have approached her situation as a case of trial-and-error as that is what is
usually done with a case like hers. I presented a different plan for her which she gladly accepted
and, fortunately, it resolved her health problem. As for her hurtful remarks, it didnt hurt not because I
am already desensitized by it, it didnt hurt because I have learned to put myself in my patients
situation. I have learned to split my personal views to the professional one. With this approach, I
have made my empathic understanding better and successively made me a better provider of
customer care and support. I believe that this approach works not only to the medical field but also
to the BPO industry.

Problems encounterd and solutions

ase C
Mr. C is a 43-year-old man with a past medical history of hypertension and cocaine use. He
suffered a massive pontine hemorrhage with resultant Glasgow coma scale score of 3.
Although his family members were told that the prognosis was dismal, they remained
optimistic that he would recover completely. At times, they expressed distrust of the medical
team. In addition, some members of his family made direct threats and intimidating
gestures toward housestaff. For example, the patient's cousin told an internal medicine
resident, If anything happens, you're going to pay, and I know where to find you.
Five months after his admission, Mr. C suffered cardiopulmonary arrest and could not be
resuscitated. The chief resident and one of the interns delivered the news of his death to his
family. In response, the patient's mother and a cousin became hostile, accusatory, and
verbally abusive. The cousin attempted to punch one of the physicians in the face. Hospital
security and city police officers were required to subdue and restrain the family members.

I feel that the best way to deal with any challenges is to meet them head on. When I found that
one of my colleagues was saying things that weren't true behind my back, I went to him and talked
it through. It turned out that he had misunderstood what I had said, and I was able to set the record
straight with him, and my supervisor.
"Once I found a major flaw in the work of one of the most senior members of the department,
which could have been very costly to the company if it had been overlooked. I went directly to him,
and called it to his attention so he could fix it before it affected the final outcome.

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