Description

Model
Prepared by
Category

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Compute Blade 500 Log Collection

Hitachi Blade Server
F. Mohaideen Abdul Kader
How-To

NOTE: You may need more than one log set type for a case. For example, if the customer had a spontaneous reboot of a Windows host, we would need a
getconfig and SVP logs. If the customer had an HVM Virtual Server crash, then we would need a getconfig of that host type when it comes back up, and the
HVM dump (which would come with an SVP dump). Please use your best judgment for which log gathering procedures apply for the case.
All procedures can be run with the customer's credentials.
Please disable any web browser popup blockers during the log collection procedure and file upload.
You can get logs from the following parts in the chassis:
The Blade OS

Windows = Refer Windows getconfig

Linux = Refer UNIX getconfig
VMWare ESX = Refer VMWare getconfig

The FC Switches

These are standard Brocade switches. Refer Brocade FC data collection applies.

The LAN Switches

DCB Switches: The Brocade VDX data collection applies.
Alaxala Switches:

Telnet to the switch

Enable log capture
Run "show tech-support"
Save the output of the text to a log file

The SVP

1. Log into the SVP using the URL https://[Customer Configured Mgmt IP] from any web browser.

2. Enter your login credentials

3. Select Administration tab.

4. Under "General Tasks" select Dump Log.

5. Select Download.

6. Save the file and then upload to TUF.