Академический Документы
Профессиональный Документы
Культура Документы
for
small
business
business
planning and
financial
forecasting
This document has been developed for the Internet by the Ministry of Competition,
Science and Enterprise, Province of British Columbia and Western Economic
Diversification, Federal Government of Canada.
Ministry of Competition, Science and Enterprise
www.gov.bc.ca/cse/
Western Economic Diversification
www.wd.gc.ca
Revised March 2002
Contents
The Business Plan
Introduction
Human Resources
1
1
10
Introduction
10
The Break-even
10
12
14
14
14
15
16
16
Receipts
17
Disbursement
17
17
18
Business Concept
Management / Ownership
Product / Service
Key Products
Key Services
Product Risks
Industry Research
Competitive Analysis
Marketing
Price Strategy
Physical Distribution
Location
Promotion
Internet
Operations
Production Plan
start-ups only
18
A - Receipt
18
18
19
19
ii
19
19
19
Bank Financing
19
20
21
21
Appendices
23
24
Foreword
and Enterprise.
(www.smallbusinessbc.ca).
iii
Introduction
business concept.
in your business.
It is found at www.smallbusinessbc.ca.
SMART.
To Do
Try to keep it under twenty pages,
exclusive of the appendix.
Use bullet points and numbered lists
wherever possible.
Use, but do not overuse, graphs,
diagrams and photographs.
Have a neutral third party read the
plan especially someone without a
background in your industry.
Please for the readers sake include
a table of contents and page numbers
in your plan.
Avoid
Big words and long sentences. They
only serve to confuse the reader.
Technical words and unnecessary
jargon. If you need to introduce
a technical term, then you should
define the term.
Using acronyms and initials to express
words is another common error.
You may be very familiar with the
acronym but your reader might not.
Introduction
(Executive Summary)
Purpose: The purpose of the executive summary
is to get the readers attention by summarising
the key elements of the business plan. It must be
short, to the point and very well written.
Management / Ownership
Describe the technical qualifications
of each principal in this enterprise.
Business Concept
Describe what your business does in
general terms.
Describe what differentiates your
incorporation.)
Provide a fact sheet with contact
information such as name, address,
telephone, e-mail etc.
Product / Service
Industry Research
Describe your industry. The less
well known the industry, the more
description necessary.
use etc.)
specific industry.
Provide other national / international
economic indicators that encourage
the health of your industry.
Examine risks to the entire industry
caused by legislation, technological
change or any threat to the industry
as a whole.
Product Risks
If there are any risks associated with
your product or service such as
product liability, professional liability,
or ease of duplication by competition,
state them and show how you will
avoid these risks.
Consumer Markets
Who is the customer?
Business Markets
Age
Gender
Income
Family Status
Be sure to include how many
customers there are in each
grouping
Industry Type
Size of Customer
Annual Sales
Estimate the number of
companies using directories or
Yellow Pages.
Necessity
Luxury Item
High involvement /
Big ticket
Low involvement / consumable
Capital Item
Note: If you are using indirect distribution, it may be necessary to describe both your customer as a
target market, and the end user as a target market.
Provide the results of any customer survey work you have done
Provide the sources of information for any of the above
Competitive Analysis
List the direct competitors in your
local market. These are firms who
offer exactly what you offer. List
the current number and the number
in existence for the past three-year
period.
List the indirect competitors in your
local market. These are firms who
offer substitute products.
Analyse any competitors who have
gone out of business in the past and if
possible why.
Explain how your firm will compete
with these competitors to prove how
you can survive in their markets.
Examine risks that could occur when
you enter the market. For example
what if your key competitor cuts their
price when you open your business?
Show how your products / services or
Price Strategy
What are your prices for different
products and services?
How did you arrive at those prices?
(Charge going rate, industry standard
mark-up etc.)
Do you have any price packages?
What is your price image? (Bargain,
middle of the road, high end) Is this
consistent with your target market?
How do your prices compare with
your competition?
Have you accounted for mark-downs
and off price promotions?
Physical Distribution
Describe which of the following distribution
systems you plan to use in your business:
Direct Distribution selling directly
from producer / provider to the
customer.
Wholesale Distribution selling to a
retailer who sells to the customer.
Brokers or Agents using a third
party to sell the product usually on
Promotion
Your promotional strategy is made up of three
main areas. Not all businesses use all three so
only include the parts relevant to your
situation.
Advertising Plan (Paid Advertising)
Provide a list of the media you plan
to use. You may include newspapers,
magazines, radio, television, direct
mail or Internet advertising.
Develop a monthly advertising
amounts.
Operations
Purpose: The purpose of the Operations section
is to indicate how you plan to operate the
business. That means how you provide the
services or provide the products.
Internet
The Internet is becoming increasingly
important to todays business world. Industry
Canada uses a consumer benefit model known
as ICET. You should define your Internet
strategy in the same way with the following:
Production Plan
The production plan demonstrates your ability
to produce products. This section may not
apply in service businesses.
Production Flow Chart
(Manufacturing businesses)
Provide a flow chart / process diagram
showing the entire production process
from start to finish.
List and budget production
Introduction
contract labour.
perspective.
The Break-even
or sales volume.
make money, nor do you loose any. The breakeven lets you know what it is going to take in
sales just to survive. It provides a good
indication of the viability of a business project.
Fixed Costs
(Unit Price Variable Cost)
= Break-even
in units
10
Illustrative Example
Jan is a home-based potter who makes custom
mugs by the case. Her capacity is no more
than 15 cases of mugs per week. She has
calculated the variable cost for each case,
including clay, glaze and packaging to be $50
per case. It costs Jan $3,000 per week to run
her business, including her wage. The cost per
case, when we include the $3,000 per week in
fixed costs, changes depending on the number
of cases produced each week. This is calculated
in the table below.
Units
Produced
Fixed
Costs
5
6
7
8
9
10
11
12
13
14
15
$3,000
$3,000
$3,000
$3,000
$3,000
$3,000
$3,000
$3,000
$3,000
$3,000
$3,000
Variable
Price
Costs
Per Unit
$250
$300
$350
$400
$450
$500
$550
$600
$650
$700
$750
$650
$550
$479
$425
$383
$350
$323
$300
$281
$264
$250
Fixed Costs
Gross Margin
(Price Cost)
Price
= Break-even Sales
= Gross Margin
11
Illustrative Example
Sarah wants to start a retail gift store. She
estimates her monthly fixed costs at $9,000 per
month. She determines that the industry
standard Gross Margin for a gift store is 45%.
She calculates her break-even as follows:
Gross Margin
45%
Fixed Costs
$9,000
= Break-even Sales
Liabilities:
Equity:
12
X Proprietorship
Balance Sheet
December 31, 2000
Assets
Liabilities
Current Assets
Current Liabilities
Cash
$ 2,000
Trade Payables
$ 2,000
Inventory
15,000
Wages Payable
3,000
Accounts Receivable
12,000
Line of Credit
4,000
$ 29,000
Capital Assets
$ 9,000
Vehicle
$ 20,000
Term Loan
(5,000)
15,000
$ 16,000
Equipment
15,000
Total Liabilities
$ 25,000
(3,000)
Equity
12,000
$ 27,000
Total Assets
$ 56,000
Note Payable
$ 10,000
Owners Equity
Total Liabilities & Owners Equity
6,000
$ 31,000
$ 56,000
13
14
15
X Proprietorship
Income Statement
Year Ending December 31, 2001
Sales
$84,100
$15,000
Gross Profit
$69,100
Expenses
Advertising
$ 1,500
Depreciation
$ 8,000
Interest
$ 2,000
Rent
$ 4,000
Travel
Wages
$ 7,000
Total Expenses
600
$23,100
Net Profit
$46,000
$15,000
$31,000
16
that shows you if, and when, you will run out
Receipts
Receipts occur when cash enters the business
for any reason. It is like making a deposit in
your current account. The main reasons for
receipts are:
Cash sales
Collection of accounts receivable
Loan proceeds. This includes term
A Receipts
B Disbursements for Inventory
Purchases and Sub-Contracted /
Piecework Labour
C Disbursements for Overhead Expenses
Disbursements
Disbursements occur when cash leaves the
business for any reason. The main reasons for
disbursements are:
Cash expenses or inventory purchases
proprietorship)
In cash flow, we talk about receipts,
disbursements and deficits or surpluses rather
than revenue, expenses and profits or losses.
17
A Receipts
The sales and accounts receivable section is
forwarded directly from Schedule 1. Any
owners investments and loan proceeds are put
into the appropriate row. Note that some lines
of credit are forwarded in $5,000 increments.
Others are treated as overdrafts. Both methods
can be used in section A. One example of
other receipts is sales of a fixed asset.
B Disbursements for Inventory
Purchases and Sub-Contracted /
Piecework Labour
This section is forwarded directly from
Schedule 2.
Sometimes you can replace all of the materials
you use up in a given month. When this is
the case, your purchases are equal to your cost
of materials for each month. Other companies
need to build up inventory. This can be
caused when your productive capacity is lower
18
Bank Financing
Many entrepreneurs will go to the bank for
part of their business financing. This can be
19
Lending Criterion
Many banks use the four Cs to evaluate loan
proposals. They represent:
Cash Flow: The ability to repay the loan with
20
21
Pro-Forma
Balance Sheet
Assets
Current Assets
Cash
$ 2,000
Inventory
$ 15,000
$ 15,000
Accounts Receivable
$ 12,000
$ 12,000
$ 29,000
$ 28,000
$ 15,000
$ 15,000
-$ 1,000
$ 1,000
Capital Assets
Book Value (Vehicle)
Book Value Equipment
Total Capital Assets
$ 27,000
$ 32,000
Total Assets
$ 56,000
$ 60,000
$ 2,000
$ 2,000
$ 3,000
$ 3,000
$ 4,000
$ 4,000
$ 9,000
$ 9,000
Liabilities
Current Liabilities
Trade Payables
Wages Payable
Line of Credit
Total Current Liabilities
$ 12,000
$ 5,000
$ 17,000
$ 10,000
$ 3,000
Note Payable
$ 6,000
$ 6,000
$ 16,000
$ 19,000
Total Liabilities
$ 25,000
$ 28,000
Equity
Owners Equity
Total Liabilities & Owners Equity
$ 31,000
$ 1,000
$ 56,000
$ 13,000
$ 32,000
$ 60,000
The program and financing and the statements of personal net worth must be provided along with the
business plan to ensure the creditworthy nature of the business venture.
22
Appendices
Resume(s) of Principals
Legal documents (including leases,
insurance etc.)
Letters of agreement / intent
(potential orders, customer
commitments, letters of support)
Sample Ads and brochures
Collation of Market Surveys
Other
schedule of payments)
Copies of legal agreements (contracts,
lease, franchise agreement, mortgage,
debentures)
Appraisals (include recent appraisals
of assets such as buildings, property,
and equipment or provide a market
evaluation of the business and an asset
list outlining the asset, the year
purchased and amount paid)
23
Land
Buildings and facilities
Equipment and machinery
24
solutions
for
small
business
This publication is part of the Solutions for Small Business series sponsored by Western
Economic Diversification and the B.C. Ministry of Competition, Science and Enterprise.
Both agencies are committed to supporting the needs of small businesses and further
information about small business programs and services is available on each agency's
web site (www.wd.gc.ca and www.gov.bc.ca/cse/).
The Solutions series is also available on both web sites as well as on the web site of
Canada-B.C. Business Services (www.smallbusinessbc.ca). The other titles in the series are:
BC Business
Resource Guide
Exploring Business
Opportunities
Guidelines and
A guide for
Requirements for
Entrepreneurs
Business