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SAP Business One

Whats new in 2011?

BusinessOne

UK & Ireland SAP User Group


Conference November 2011

UK & Ireland SAP User Group Conference, November 2011

SAP Business One -Topics


The Success / Product Roadmap / Opportunities
Business Logic / Localization
Integration Capabilities / Remote Support Platform
Mobile Solutions
Questions & Answers

2011 SAP AG. All rights reserved.

UK & Ireland SAP User Group Conference, November 2011

SAP Business One -Topics


The Success / Product Roadmap / Opportunities
Business Logic / Localization
Integration Capabilities / Remote Support Platform
Mobile Solutions
Questions & Answers

2011 SAP AG. All rights reserved.

SAP Business One Strong as Never Before

Customer Satisfaction Index

Excellent market traction and positive growth trajectory


Impressive footprint at large accounts

Satisfied customers & Partners


Innovative strength

7,1

7,5

2008 2009

2010

6,6

Opens up new markets and countries


Jim Hagemann Snabe, Co-CEO SAP AG:

SAP will continue to innovate around SAP Business


One as we consider it a very important part of our
solution portfolio for small and midsized companies

2011 SAP AG. All rights reserved.

SAP Business One facts


SAPs Best Selling ERP by number of Customers
32,000+ customers world wide
40 country localizations, 26 languages
~300 Software Solution Partners with 500+ solutions
~820 active VAR partners worldwide
App for iPhone and iPad reaches 28,300+ installations
1.500+ subsidiaries* of larger enterprises are using SAP Business One

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* Including further entities such as affiliates, franchisees etc

A Business Solution and a Flexible Platform

Benefits of the Business Platform


Enhance business operations
Offer new user experience
Support multi device
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Accelerate Co-Innovations with Partners


Integrate Web, Social and Cloud
Achieve greater efficiency and lower TCO
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Groundbreaking Opportunities for SAP Business One


Localization

Game Changer: SAP HANA

Covering all major markets

New era - Real-time BI for SMB

Orchestration / Subsidiary Integration / BNI


Integrate subsidiaries of LEs, suppliers or distributors in whole supply chain. Lifecycle
Management, Master Data Management, Process Orchestration across SAP solutions

Mobile
Intuitive and interactive access to business information from
anywhere, anytime. Easy to deploy apps deliver instant value

Eco-System
Fast partner co-innovation for industries,
mobile, networked applications, and cloud

Business Intelligence
Interactive Analysis and On- Demand BI

Starter Package

Subscription based Hosting

Reduced-scope version at reduced price for


low entry SE, limited to five software users

Enabling technology, management tools and value added


services to deploy and manage B1 in data centers / cloud

2011 SAP AG. All rights reserved.

SAP Business One, analytics powered by SAP HANA


Unique competitive advantage: Affordable BI on In-Memory for SMB
Freestyle search: All relevant business information in seconds
Multi-dimensional, real-time analysis for instant business decisions
By one click figures such as sales forecast & operation planning

Pilot Phase

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Phase 1: Hybrid

Phase 2: One-Box

HANA runs in parallel


with B1 Server (MSSQL)

Platform consolidation: B1 Analytics &


transactions runs on HANA in real real time
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Clear and Solid Roadmap - Accelerated Product Innovation


We constantly deliver innovation without business disruption:

* Planned General Availability: Release 8.82 in Q1 2012 / Release 9.0 in Q4 2012


2011 SAP AG. All rights reserved.

UK & Ireland SAP User Group Conference, November 2011

SAP Business One -Topics


The Success / Product Roadmap / Opportunities
Business Logic / Localization
Integration Capabilities / Remote Support Platform
Mobile Solutions
Questions & Answers

2011 SAP AG. All rights reserved.

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End-to-End Core Business Functions and Capabilities


Key Capabilities

Superior user interface


Outlook integration
Embedded SAP Crystal Reports software for Reporting
Universal code base for 40 countries comply with legal requirements
Upgrade wizard
Centralized authentication framework
Enhanced infrastructure for data archiving, transaction management,
and memory governance
Remote support platform for diagnostics and troubleshooting
Solution packager for SAP partners to deploy add-on solutions easily
Integration framework incl. out-of-the-Box integration scenarios

SAP Business One Hardware Requirements


Extremely Inexpensive: Any commercial
computer is good enough (> 4 GB RAM..)

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A Comprehensive Solution
Real Time Dashboard & Drill-Down Reporting
CRM
Marketing
campaign
Customer
management
Gross profit
Contact
management
Opportunities and
pipeline
management
Activity
management
Sales person and
commission
management
Blanket agreement
Service contract
Service call
Knowledge base
management

Order to
Cash

Procure to
Pay

Demanding
& Planning

Quotation
Order
Invoice
Delivery
Return
Credit Memo
Drop ship process

Purchase quotation
Purchase order
Purchase delivery
Purchase return
Purchase invoice
Purchase credit
note
Reserve invoice
Landed Cost

Bill of Materials
Production Orders
Forecasting
MRP Wizard
Recommendation
Report

Inventory

Financials

Items management
Price List and
discount
management
Stock transactions
Inventory count
Warehouse
transfer
Serial Numbers
Batches
management
Pick and pack
Bin location
management

Chart of accounts
Journal entry
Recurrent
transaction
Multi-currency
Exchange rate
Financial Reports
Budget
Cost Accounting
Payment
Down Payment
Bank Statement
and reconciliation

General Technologies (Drag & Relate; Alerts; UI Customization)


SDK & Add-Ons
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SAP Business One Key Functionality

Accounting and Financials

Sales and Customers

Purchasing and Operations

Inventory and Distribution


General ledger and journal entries
Basic budget management
Banking and bank statement processing
Payment processing and reconciliation
Financial statements and reporting
Sales tax and VAT
Basic cost accounting and monitoring
project costs
Multicurrency support

Opportunities and pipeline management


Customer contact / activity management
Sales quotations and orders
Invoicing and crediting
Sales and pipeline forecast
Service contract management
Service call management and tracking

Purchase orders and deliveries


Goods receipts and returns
AP invoice and credit notes
Bills of materials
Production orders
Forecasting and material
requirements planning

Inventory and Distribution

Reporting and Administration

Items management, item queries


Receipt to stock, release from stock, and stock
transactions
Stock transfer between multiple warehouses
Serial number management
Inventory revaluation
Customer and vendor catalog
Price lists and special pricing
Batch management
Pick and pack

Fully integrated with Crystal Reports software


Drag-and-relate, drill downs, search assistance, workflow-based alerts
Employee directory and administration, employee time
Remote support platform
Data migration workbench, data archiving
SAP Business One Software Development Kit including the data
interface application program interface (API) and user interface API,
user-defined fields and tables, and solution packager

2011 SAP AG. All rights reserved.

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Delivered Highlights in Release 8.8 and 8.81


Innovation Highlights
Solutions

Hybrid deployment with on-demand/cloud based applications,


such as plugn play e-shop by ePages
Interface for mobile devices
Additional web services

SDK

Technical enhancements, including exposure to SDK Objects

Lifecycle
Mgmt
Integration

Analytics

Core

Upgrade Wizard; Extension of Remote Support Platform


B1IC is integral part of B1
B1 8.8 Integration Component (B1IC)
B1i: Out-of-the-box scenarios for integration between B1 and
ERP systems / between B1 systems
SAP Business One for iPhone and iPad
Integration of Crystal; new layout / reporting content
Converter for Print Layout Designer (PLD) content
BI on demand

Cockpit (Personal work center)


Electronic file manager
Request for Quotation
Recurring Activities
Recurring Transactions
Journal Entry Preview
Basic Cost Accounting
Relationship Map

2011 SAP AG. All rights reserved.

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SAP BusinessObjects / Analytics Integration


B1 Interactive Analysis
(Controlling Suite)
Predefined MS Excel, using MS Excel
Pivot Table for interactive (ad-hoc) analysis

Insert page title

SAP BusinessObjects BI OnDemand *


Integration of the easy-to-consume cloud application
Business One query results populate into BI
OnDemand service for graphical illustration

Cost Center Analysis

2011 SAP AG. All rights reserved.

* Available since Release 8.81 PL 08

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Highlights in Minor Release 8.82


Business Logic Enhancements

Cross Topics

Automatic Account Allocation Reconciliation


Closing of Goods Receipt PO / Goods Return
Serial Number Allocations
Credit Memo without effect on Inventory
Credit Memo for Reserved Invoice
Dunning Interest Posting
Employee Master Data
Calendar ~ Service Calls & Tasks
Payment Wizard
Activities
Pick and Pack
Make to Order
Campaign Management
Blanket Agreement
MRP

Express Configuration
Solution Packager
Upgrade Process Enhancements
Topped Life Cycle Management
Master Data Cleanup Wizard
Dashboard Enhancements
Cockpit Enhancements
SAP Crystal Reports enhancements

Functional & Technical Enhancements

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Bank Statement Processing (BSP)


Country Specific Enhancements
Additional Functional Enhancements
SDK Enhancements
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Planned Highlights in Release Family 9

Continuous improvement and Innovation of the User Experience


Full utilization of HANA Database technology
Multiple Units of Measure Enhancements Incl. Price Units
Banking / Financials Enhancements
Bin Locations
Comprehensive Pricing Engine including cross pricing
Simplified G/L Account Set-up
Comprehensive Stock Counting Process
Controlling Suite
Lifecycle management expansion (RSP)
Business workflow
Generic audit file generator for electronic interchanges
Sectional tax register
Year End Closing Wizard
Tight integration of B1 Studio with .Net development
environment to create one unified development suite
Ad-hoc reporting (Webi)

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Country Roadmap Fast Growth Markets

China, France, Germany, India, United Kingdom, United States, Israel, Ireland, Spain, Portugal, Netherlands,
Belgium, Austria, Russia, Switzerland, Czech Republic, Slovakia, Poland, Russia, Australia, South Africa,
New Zealand, South Korea, Japan, Brazil, Chile, Panama, Costa Rica, Nicaragua, Guatemala, Canada,
Mexico, Italy, Hungria, Sweden, Finland, Norway, Cyprus, Denmark, Singapore. (Since 2006)
Planned localizations
Turkey, Greece (2011/2012)
2011 SAP AG. All rights reserved.

Non-localized countries In various countries SAP Business One is


used non-localized, running on other localizations or Partner solutions
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UK & Ireland SAP User Group Conference, November 2011

SAP Business One -Topics


The Success / Product Roadmap / Opportunities
Business Logic / Localization
Integration Capabilities / Remote Support Platform
Mobile Solutions
Questions & Answers

2011 SAP AG. All rights reserved.

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Our Easy and Reliable Subsidiary / Ecosystem Integration

Key Business Drivers


Data Harmonization
Financial Consolidation
Business Process
Standardization
Supply Chain Optimization

How we implement it
Pre-configured content
Customer specific content

2011 SAP AG. All rights reserved.

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Integration Framework: Business Networks & Connectivity


With B1i Framework we do:

Integrate into business networks, across heterogeneous system environments


Unify business processes, and automate operations across the ecosystem
Exchange & map data with web services, mobile, collaboration tools, social / business networks
Bring rapid implementation with rich and proven out-of-the-box scenarios
Embed cloud computing and hybrid deployment model

2011 SAP AG. All rights reserved.

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Comprehensive Lifecycle Management

Automated Updates

Upgrade Wizard The Upgrade Wizard


Streamlines Upgrades Through a Fully Guided Process

Remote Support Platform Proactive System Support with


Health Checks, Self-Healing Capabilities and Patch Distribution
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Comprehensive And Integrated Life Cycle Management


Remote Support Platform
Partners

Embedded
Upgrade
Wizard

Customer
signs the
contract

RSP installs
contracted
software

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Product Support
and Patch
distribution

Embedded
Configuration
Wizard

Go-Live
Check

Monitoring
and Curing
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Remote Support Platform 2.3 for SAP Business One


Where were we a year ago?
Monitor, Protect, Keep Up To Date and Heal
with one easy to use application

Release 2.3 in unrestricted shipment since


November 2010

Single User
Interface

Software Maintenance
Services

Dashboard with key


information required
Full management and
monitoring of installed
components
Wizard based approach
for user communication
Repository of reports

System
Monitoring

Traffic lights indicating


readiness of application
for operations
Overview of hardware
and software
configuration
Overview of business
setup and customization
level

SAP Business One Patch


Downloads

Health Checks &


Corrective Tasks

RSP Self Upgrade


functionalities

Over 60 Health Checks in


6 categories to check
data consistency

Portugal Software
Certification Distribution

Corrective Tasks to
prevent cure system
proactively

System Data Service to


simplify administrative
work

Remote support platform and key functions for


ensuring smooth business operations.
2011 SAP AG. All rights reserved.

Internal

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System Status Report


Comprehensive system assessment

Automatic checks on important system factors such as disk


space and back-up status

Detailed information on business setup and customization

Overview of hardware and software configuration

Traffic lights to visually indicate system readiness and


areas that need attention

Reports highlight changes compared to the previous


reports and include previous data

2011 SAP AG. All rights reserved.

Internal

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Remote Support Platform 2.4 for SAP Business One


What have we done over the year?
Partner Channel break through in supporting
customers remotely
New and Improved
User Interface

Improved usability
More options available from
the main, overview screen
Main functions available from
the tool bar
Simplified navigation

Several New Functionalities


Added

Initialization Wizard to fasten


software deployment and
configuration for VARs
Customized Solution faster
delivery of SAP solution for
customer databases
Improved Security and
Password Management
SSL Server Certification

Partner Channel
and the Studio

Create Partner Tasks


Assign Tasks to one or many
customers
Assign RSP Customized
Solution to selected
customers
Request databases from
customer
Simple shell commands

What they say? Partner Channel is very helpful when


working with customer. New Interface is clear.
2011 SAP AG. All rights reserved.

Internal

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Example of an Implementation at Partner Environment


Customers

Partner

Studio

RSP
RSP DB

Other Apps: B1,


Ticketing, etc.

Customer distributed
environment with many
RSP installations world
wide

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RSP Data packages by


Partners to Customer
RSP Data (notifications,
alerts) sent by Customers
to Partners

Partner One single access


point to all events at Customer
side
Central Point for managing B1
at customer side
Internal

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UK & Ireland SAP User Group Conference, November 2011

SAP Business One -Topics


The Success / Product Roadmap / Opportunities
Business Logic / Localization
Integration Capabilities / Remote Support Platform
Mobile Solutions
Questions & Answers

2011 SAP AG. All rights reserved.

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Powerful Mobility Solutions for Small Businesses


Read- and write-access to most important data in SAP Business One.
Anytime and anywhere interaction makes our customers more productive
SAP Business One for iPhone and iPad
Immediate access to most relevant information
Apps cover all basic needs including business
processes, reporting and generic extensibility

Software Solution Partners co-innovate


and distribute applications for:
Industries, business processes or
specific technical approaches

SSP Example - Coresuite mobile

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Success Stories about Mobile For SAP and Partners

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SAP Business One for iPhone and iPad


Version details of minor releases
New key functions of Version 1.2.0 (Some only supported in conjunction with SAP Business One 8.81 PL05)
User authorization considered on level of function
Detailed information about stock, listed by warehouse
User Defined Fields (UDF) can be displayed in master data and transactions
New key functions of Version 1.3.0 (Some only supported in conjunction with SAP Business One 8.81 PL07)
View your business partner related sales documents (sales quotation / sales opportunity / sales order)
Set a specific SAP Business One company database in the app (see SAP Note 1606567)
Monitor your key business data such as sales analysis & cash flow in the new interactive dashboards
Create or modify business partner address and contacts now
Synch your SAP Business One activities into the calendar of the device
Benefit from a faster server-connection, simplified UDF logic, the retina display support, new overall design
New key functions of Version 1.4.0 (Some only supported in conjunction with SAP Business One 8.81 PL09)
Creation of Sales Opportunities
Customizable KPI / Home screen layouts and extended To-Do List
New module Service Contract, Barcode scanning for goods service
Additional dashboard Purchase Quotations, dashboards offer improved performance / option to email
Integration of the documentation and customer specific help
Some functions of 1.5.0 will be only supported in conjunction with SAP Business One 8.82 RU PL03
- Planned availability: Week of Jan 23-29, 2012)
Creation of Sales Order / Sales Quotation and Service Call Enhancement

2011 SAP AG. All rights reserved.

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Security of business data in SAP Business One for iPhone

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SAP Business One for iPhone/iPad - Extensibility

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Future Outlook
Planned Features for iOS

Enable service call with pick-up and tracking

Business objects interactive relationship map

Crystal Reports with selection criteria parameters

iPad new UI design

Other Topics

2011 SAP AG. All rights reserved.

Additional Platforms

Extensibility

B2C

Platform independence

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https://store.sap.com SAP & Partner Mobile Solutions

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Demo

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UK & Ireland SAP User Group Conference, November 2011

SAP Business One -Topics


The Success / Product Roadmap / Opportunities
Business Logic / Localization
Integration Capabilities / Remote Support Platform
Mobile Solutions
Questions & Answers

2011 SAP AG. All rights reserved.

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THE FUTURE IS NOW

BusinessOne
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APPENDIX

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Positioning of SAP Business One

For Small and Medium Businesses* that want to fully integrate their end-to-end
business and grow SAP Business One is the only complete and integrated
world-class ERP solution thats truly affordable
Because:
Complete: All essential business functions available out-of-the-box (accounting, CRM,
operations, sales, marketing, service, warehousing and more), providing complete
visibility and better control to help you run your end-to-end business professionally
Integrated: All business functions come in one package, making it easy to set up, use,
and optimize. Integrate with other systems via standard integration packages / open APIs
Extensible: Flexible platform for growth with a worldwide coverage of 40 localized
versions. You can extend the solution with over 500 pre-integrated, industry-specific and
horizontal solutions from local SAP partners
Truly Affordable: You can get started with a few users and basic implementation for
$10K or less. Already adopted by tens of thousands customers around the world

2011 SAP AG. All rights reserved.

* Including Subsidiaries or Remote Offices of Large Enterprises

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