Jessica L.

Sieh
206 Basswood Ave. Summerville, SC 29483 (843) 814-5809 or (843) 814-5808
Jessica.Sieh@aol.com

Medical Billing Specialist

Detailed oriented and quality focused professional billing specialist, office manager, and trainer. Successful
track record handling complicated assignments. Highly experienced in reconciling insurance and patient
payments and resolving account disputes. Proficient in a variety of practice management software
applications. Dedicated to maintaining HIPAA regulations and strict patient confidentiality.
Office Management
employees
Records Management
Compensation
HCFA/UB claim forms
Microsoft Office
eClinicalWorks
Navicure

KEY OFFICE SKILLS

End of day balancing

Training new

Medical/Hospital Billing
Analyzing EOBs & ERAs
KEY COMPUTER SKILLS
The Practice Solution
Siemens Medical Records
OAS

Workers
Attorney Cases

Invision
StockAmp
FACS

PROFESSIONAL EXPERIENCE
National Allergy and Asthma, North Charleston, SC
February 2014 May 2014
Billing Coordinator
Ensured aging report was worked and followed up in a timely manner, along with sending appeals.
Proficiently submitted paper and electronic claims, patient statements, applied payments, and sent
refunds to patients and insurance companies when necessary.
Responsible for sending updated W-9 forms to insurance companies, requesting stop payments on
missing checks and reissuing them.
Amcol Systems, Inc., Columbia, SC
February 2013 August 2013
Insurance Tracker
Gained experienced in hospital billing for the companys new client, a hospital in Pennsylvania, and
learning as the company learns, with constant daily changes.
Follow up on insurance and patient aging. Also, responsible for medical records requests, appeals, and
retro-authorizations for inpatient hospital stays and outpatient procedures.
Accurately apply payments, contractual adjustments, and recoups to insure correct balances. Excelled in
reviewing and correcting inaccurate accounts and balances. Ensured every effort is exhausted before
converting accounts to self pay.
Island P.T. L.L.C., North Charleston, SC
April 2008 June 2011
Billing Specialist / Office Manager
Successfully ran three of the offices administratively on my own a few times for periods up to a couple
weeks each time when seeking to hire new Front-Desk Receptionists. Always communicated effectively
and respectfully with the Owner/Physical Therapist and when training new employees. Enthusiastic in

helping therapist with patient treatment, along with running errands and marketing. In addition, quickly
acknowledged for building outstanding rapports with patients, doctors, and nurse case managers.

Meticulous nature and complete dedication in my work demonstrated stellar billing initiatives along
with accurate posting of all payments due to proficient reading and understanding of all EOBs. Highly
skilled in handling all workers compensation, calls, forms, obtaining authorizations, retroauthorizations, and obtaining updated prescriptions from referring doctors.
Exceptional telephone etiquette when answering phones, scheduling appointments, obtaining
prescriptions from referring doctors, speaking to attorneys regarding account balances, and verifying
coverage and benefits. Proven track record collecting payments from patients on outstanding bills or
setting up payment arrangements and proactively following up with insurance companies to expedite
reprocessing of claims.

Care Improvement Plus, North Charleston, SC

March 2007 April 2008
Health Insurance Representative / Trainer
Proficiently and professionally communicated with all members and doctors offices who called
inquiring about their plans, benefits, premiums, eligibility, claim status', and denials.
Extreme dedication lead to a quick promotion to the pre-enrollment department where I explained the
company, answered any questions, and enrolled members into an individual plan that suited them best.
Hard work and extensive knowledge of the company landed a second promotion to employee trainer.
Additionally, was needed to supervise other insurance representatives on the floor and assist difficult
members who asked for a supervisor.

EDUCATIONAL BACKGROUND
Deep Creek High School, Chesapeake, VA
Fort Dorchester High School, North Charleston, SC

INTERESTS
I have a passion for health and helping patients in all aspects of my life. I'm seeking a challenging opportunity in
the medical billing field which will fully utilize my office experience, billing experience, strong work ethic and
dedication. Most importantly, I am in search of a medical office that I can turn into a career and stay with for a
long time.

REFERENCES
Available upon request.