Monitoring business-critical batch services using BMC

Batch Impact Manager

Introduction to BMC Batch Impact Manager--->>>
Batch processing and background job scheduling play a
key part in automating the business services of your
organization. Batch-related failures or external events,
such as hardware and network problems, might cause
delays in batch processing that affect the completion
time and accuracy of business processes. Such delays
and their potential effect on the business must be
detected and analyzed before business is adversely
impacted.
To solve this problem, BMC Batch Impact Manager
proactively detects potential delays and errors in critical
batch business services
provides the status of critical batch business services .
enables corrective actions to take place before the
business service is affected.
BMC Batch Impact Manager integration
BMC Batch Impact Manager is fully integrated into
CONTROL-M/EM. This integration includes the ability to
monitor critical batch services directly from the
CONTROL-M/EM GUI using the Business Services view
filter alerts and jobs according to their association with
a critical batch service

 navigate from a job in a critical batch service to its

position in the flow diagram, and back to the service
Certain BMC Batch Impact Manager features are available
directly within CONTROL-M/EM. Additional options,
buttons, dialog boxes, and menu commands appear after
BMC Batch Impact Manager is installed. Table 25 lists
these options and their locations.
Table 25 Where to look for integrated features in
CONTROL-M/EM (part 1 of 2)

Using CONTROL-M/EM to track

business
services
BMC Batch Impact Manager services can be monitored in the CONTROL-M/EM
Business Services window.

To monitor services from within CONTROL-M/EM

1 Choose Tools => Batch Impact Manager => Business Services from
CONTROL-M/EM.
The Business Services window is displayed, showing services, their status, and
other relevant information such as their estimated completion times, and the
number of jobs in the service that have already completed.
2 You can perform the following functions by right-clicking on the selected
service:
Refresh the service by choosing View => Refresh.

In the Service Details window you can select an individual job and perform
various actions on that job. Also, you can click the Tickets button to view

information about Remedy tickets that were opened.

Open all the jobs of the service in a new flow diagram by choosing Service =>
Open into ViewPoint.
View the log of the service by choosing Service => Service Log. The log provides
information about changes in the services status and the reasons for the
respective changes. You can select an entry and view the details for the entry,
using the Service Details window.
Jump to the BMC Batch Impact Manager job that defines the service in the
currently-open flow diagram by selecting the service and choosing Service =>
Find Job.
Update the deadline for a service by selecting the service and choosing Service => Update
Deadline

Open the job editing form for the BMC Batch Impact Manager job of the service
in browse mode by selecting the service and choosing Service => Properties.