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When will I get my serverS

Ticket ID: 868946
Department: General Support
Creation Date: 04/06/2016 10:38
Last Reply: 04/15/2016 16:30
Status: Answered
Priority: High

Sonia Vanegas @ 04/06/2016 10:38

Good Morning, Thank you for the update of my client area log in. I see that the Servers are
PENDING. Can you please tell me when I will be getting the server details please?

---------------------------IP Address: 24.221.135.246

TenaMax International Inc @ 04/06/2016 13:18

Hi, You will receive it tomorrow.

Sonia Vanegas @ 04/08/2016 12:31

Good afternoon
You said the servers were going to be delivered yesterday.
When will you deliver the servers?
Regards

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TenaMax International Inc @ 04/10/2016 10:06

Sorry we are still working on this. Will try to deliver these two servers on Monday.

Sonia Vanegas @ 04/12/2016 09:50

Good morning
Any news on the servers?
Regards

Sonia Vanegas @ 04/13/2016 10:29

Good morning
Please reply, when will you have the servers ready?
Regards

TenaMax International Inc @ 04/13/2016 15:27

Server details sent.

Sonia Vanegas @ 04/14/2016 10:42

Good morning
Where did you sent the details?

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I have not received anything.

Can you paste them on this ticket?
Regards

TenaMax International Inc @ 04/14/2016 13:23

email is sent to contact@onlineTeachersforKids.com

pls check

Sonia Vanegas @ 04/15/2016 09:31

Good morning
That is the correct email, I even received this ticket, or a notification of this ticket on my email
but I have not received the server details.
Also I do not see the email on the email history here on the portal.
Can you paste the details here on this ticket? or send them again please.
Kind regards

TenaMax International Inc @ 04/15/2016 16:28

New Server Turn-up 104.250.155.162 , Order #2082

IP INFORMATION
- Default Gateway: 104.250.155.161
- Main IP: 104.250.155.162
- Usable Range: 104.250.155.162 to 104.250.155.166
- Netmask: 255.255.255.248
ADDITIONAL INFORMATION
- IPv4 Networks: 104.250.155.162/29

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- Networking Info:
- IPMI IP: 104.250.155.166
- Deployment Notes: IPMI: http://104.250.155.166 (http://104.250.155.166)
IPMI User: ADMIN
IPMI Password: WbeU9HCg6vJc3fva

Note: The IPMI NTP feature has been disabled as it is known to be used in DDoS
attacks. We ask that it remain disabled to avoid any future issues.
PASSWORD
- Password: root: 7W9XYDyCJN93SXtXG9Vs
For General Help/ Questions pls use our ticketing system
https://secure.tenamax.com/nbilling/index.php?systpl=maxded (https://secure.tenamax.com
/nbilling/index.php?systpl=maxded)
For URGENT support requests please email 911@MaxDedicated.com
Thank you

TenaMax International Inc @ 04/15/2016 16:30

New Server Turn-up 104.250.155.170 , Order #2081

IP INFORMATION
- Default Gateway: 104.250.155.169
- Main IP: 104.250.155.170
- Usable Range: 104.250.155.170 to 104.250.155.174
- Netmask: 255.255.255.248
ADDITIONAL INFORMATION
- IPv4 Networks: 104.250.155.170/29
- Networking Info:
- IPMI IP: 104.250.155.174
- Deployment Notes: IPMI: http://104.250.155.174 (http://104.250.155.174)
IPMI User: ADMIN
IPMI Password: XMSYLUcALa9G3uMr

Note: The IPMI NTP feature has been disabled as it is known to be used in DDoS
attacks. We ask that it remain disabled to avoid any future issues.
PASSWORD

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- Password: root: SXjNNmsU7ezkpYSPPEzW

For General Help/ Questions pls use our ticketing system
https://secure.tenamax.com/nbilling/index.php?systpl=maxded (https://secure.tenamax.com
/nbilling/index.php?systpl=maxded)
For URGENT support requests please email 911@MaxDedicated.com
Thank you

Output Generated by WHMCompleteSolution (www.whmcs.com)

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