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THE COMPUTER
PAPER AUGUST'92 3

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THE COMPUTER
PAPER AUGUST'92 5

Iwacsaron't BotalNacs

I I

Recently, a Vancouver business magazine ran an opinion piece questioni ng th e l o n g -run v i a bility o f
Macintoshes. The writer's
thesis was
1~
~
~
that ~the
Macintosh line of computers
e
is a sinking
ship and that users would
be better to abandon it now and
If,.,;,'::": jump on the Windows Argonaut. He
used the analogy of the failure of the More than half of the world's PCs are already connected
Betamax format in the home video to local area networks.BY GEOF WHEELWRIGHT
market. Because at The Corrsprster
Paper weuse Macintoshes extensively WIFBI GS S N G O N O r k s e e eeeeeeeeeeeeeeeeeeeessasaeesssssssseeeeeeeeaeeeeeeeaee4ei
throughout our business, I found
myself getting hooked by this argu- LAN GI O S S a r y o s seseeeesesoeessessesssseeeessaseseseeoeeeeeoeeossoooseoeeaaaeoas45
ment. I both strongly agree and disR A ID : Fault Tolerant Disk Subsystems .--.3 3
agree with the writer.
~

5 A

~~

~ ~

T U 8 5 5

Diving Into Networking ......36

Why i disagroo

RAID G I

O SS a r y e e eeeeesseseaoosseeeassseeeeeeessssasseseseeeeeseeeeessssesseeeos34

It is always risky to compare different Redundant arrays of inexpensive drives.BY MIKE WOLFE
markets and say because something
happened this way in one market, it
is hkely to happen the same way in
another. This fails to recognize
So you' ve decided to set up an office athome. BY GEOF WHEELWRIGHT
underlying structural differences and
the chaotic nature of different markets and how they perform.
The writer's thesis was that a "betIs it a viable alternative? BY PETER TALBOT
ter format" Betamax lost in the battle. What may have happened was
that the formats were not significantly different and the one with the
most movie titles won. Is there a significant difference between
Macintoshes and Windows/MS-DOS computers'
for your home office. BY DOUGLAS GRAY

Home Sweet Home Office .........18

Home Office Computing............61
Selecting a Personal Computer...58

Woaltnossos with Windows

In a professional business environment, the last thing you want to be
doing is wasting time installing and maintaining computers. The
Macintosh can often pay for the additional upfront cost by being primarily user-maintained. Computer consultants can be a much larger
cost than expensive computers that work right. Apple has finally
woken up to this area and is promoting it in a new ad campaign targeted at Windows called, 'This is making it easier?".
Most computer users who have worked on both platforms will
agree that a Macintosh works better than Windows. The question
remains how much more this is worth.

Thoroughly Modern MIDI ....46

Audio sampling and the future of MIDI sequencing.BY GRAEME BENNETT

The Pirate's Sting......................78

A first-hand account from a victim of software piracy.BY RICHARD ARMSTRONG

E-mail as a Medium .................82

Reding Between the Pixels.BY PETERTALBOT

Why I agroo
Industry experts tell us that Apple will sell over a million and a half
Macintoshes this year. But these same experts bring up the issue of
Apple's long-run viability.
"According to 1DC's report, Appk has o twoyear window foopportunity
in 1992 ssnd 1999.Its growthphsn ealk for strong high-end systerrspenetrrstion into corporate rseeossnts, inererssing rsrsrhet sharelssrgely throssghmass
rsrsrheting folmuond rsrsehines, intermationrsl erspansion, and rs pro
fstrsbk eodeoekprrsent rrestrsre with IBM.
If Appk fails to aeeornplish rst krsst soowfothese gords, 1DC warmed, it
eorsld shore thefate of rrsidrange eorrsprster rrendorssssehos Wang and Prsrne
Corspsster... "(Newsbytes)
There are something in excess of 5 million Madntosh computers
in use plus the million and a half that Apple expects to sell this
year hardly a failing market, but when compared with the number
of PC compatibles to be sold, it is a smaller piece of a larger pie.
Apple recently launched an advertising campaign, in conjunction
with Motorola, featuring achart of speed tests run by Ingram Labs in
the U.S. comparing highwnd Macintosh Quadras to IBM, Compaq
and Everex 486-50 MHz computers running Windows. Lo anc(
behold, the Mac wins. What they fail to mention in the ad is the fact
that you could probably buy three 48650 MHz dones for the same
price as one MacQuadra.
This was brought home for me recently when I visited a friend
who had purchased a SS MHz 486 for under $2,000 complete with
100 MB hard disk and color VGA monitor. It just screams along, comparable in most uses to aQmdra 700, or at least a Mac IHx. To buy a
comparable Mac would cost $4 times as much.
This price differential is to some extent made up by using much
cheaperequality components in the lowland clones, but these days
with vendorslike IBM, Compaq and Dell bringing out low priced
products and reasonable quality components, Apple's pricing still
stands out as too high.
Apple has done a good job of bringing prices in line on their lowend machines, but no one wants to buy a slow computer or a limited
computer. I believe that what they need to do today to stay competitive is bring out a range of $2,00048,000 6804$4evel machines with
lots of slots (no LC IV's, please bring back the Mac II box). I still
believe it is a viable platform, but the prices have to keep falling in
line with PC compatibles. I don't think most people will quibble with
a $50041,000 premium, but a 800% premium is too high. Apple, are
you listening?

Metz Task Manager version 2.0 for Windows ................15

YAWL spells help for Windows users.BY THOM FOULKS

BOOK REVIEW
Bulletin BOard SyStemS fOr BuSineSS ..........16
by Lemont Wood & Dana Blankenhorn. REVIEWED BY KIRTAN SINGH KHALSA

BOOK REVIEW Hel

P! The Art OfCOmPuter TeCh SuPPOrt...19

by Ralph Wilson. REVIEWED BY NAOR WALLACH

a Sk

S a m

5 . 1 $ o e e oooe.$0$$$0$0$$$$ $$ e $$$$ e ooooos o e eessees $$$ e e e ee

S canning for Scanners .......................................................26

An overview of handheld and flatbed scanners. BY GRAEME BENNETT

M ultrasound
t
..........................................................................52

We test-drive the best-sounding PC audio card we' veheard yet. BY GRAEME BENNETT

PO

e f O

O F C IS e e eeeeee ee eae ee ee sss ss see es ea ss ree so os ee sse eo ss asI a ass as se ses ss se sse ee 5 3

A MIDI program you can really crank up to 11. BY BRUCE HURN

Lot
t II s
S12
1 233f

for Home .........................................................81

Bundled templates add value to this slightly scaled-down spreadsheet. BY THOM FOULKS

g )' I aea reaiaI g@. p'.

.',,"f k':atd (osa I's'r'!I3

IIN as t h

o a d sse s eaeosoesessesesoeaeoeeoeasoeseeeoseoessoseeseeeoooaeaos7

W ha t s N o w

ese s eoseseesoaeoeosesoeoa soooeeeoooeoeeeeeoeooeooS 12

N ow s b y t o s o a eaaaaaaooeaaaeaseaaoaeosossesooeosaoaesooeesaeoe64o 8 0

C anadian News ..............................................86

DTP N e w s ee e eeeeeeeesossssosooae ooeooooaooosoeo asses eooooeoa86
D'igital World..................................................65
Mac NewS .................64, 65, 66, 67, $0, $4, 87
PC News....................68, 69, 71, 72, S7, 88, 93
Portable Computers ............... ............. .72, 73
Telecom News. ... ...........................73, 74, 89
'

T rends..............................................74, 76 a 89

Unix
' News ...............................................76, 94

Calondar of Evonts...........................................SO
Computor Training...........................................90

Indox of Advortisors ......................................92

Editor/Publisher

I, 0

I T 0

III allbO X e o seoaaaeeaseeasaoeseeoeeoooeo eaenaoooaoaoesoseeneoosoossso6

Enj ythei sue.

KIRTAN SINGH KHALSA

....17

A freeform database for the PC. BY ROBERT A. SMITH

lassiSod Adsoooeoeooeeaao s sa ae
V Sa r

\ ee asooaoooa e e 90

G l o l l p S eo ooeoeseoooaaa eeaaeoeeeo eases easaeeeeo oe eeaae9S

I R I TI SH

R I A L

C O L II M B I A

E D I TI ON

ISSL% Sept '92

ll rICS Education Es Training + Workstations + Unix
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DisntiattIMIN Aug 21
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Issta N o v '92
TOPICS Desktop Publishing + Hard Drives
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DISTRIBUIIOK Oct 23

6 T H E COMPUTERPAPER AUGUST '92

Ta
exist and are an aid to communication. The
"artick was def initely an opinion piece and
shouldhave beenlabekd as such.

Nlailbox:

Closeted IIS Infonnetlon

W&enyost cuts bttygetsttle IBMt for ke!

Voice Ilail Heaven .Not Hell

and say goodbye to all the headaches of Clone incompatibilities!

With refc,rence to the article by Dana

Blankenhorn published in the July 1992
issue of The Computer Paper,I would like to
clear up a few misconceptions regarding
"Voice Mail Hell."
Voice mail is efficient and surely cannot
be blamedfornot returning
phone calls. If
the owner of the voice mail box chooses not
to return her call, it cannot be blamed on
the "ineffident" Voice Mail system.
Yes, the telephone system is your company's &out door, but if you are held hostage
by the operator because the system is busy
and put en hold for endless periods, it can
hardly be a recommendation. Voice mail
can efficiently handle the fiow of telephone
traffic and refer the callers to a desired
extension. If that extension is busy a voice
mail system is able to ask the caller if they
wish to hold, or leave a message, or re-route
the call to the next available person.
The article was ill chosen and badly
researched, and as a consultant spedalizing
in voice mail in your paper, I am somewhat
disappointed to see such articles appear.
Dana should keep in mind, if your messages
are still not being answered, it's obvious
they don't want your business.
Norman Tomlins
Compu-Tel Voice: Mail Systems
(416) 40MI522.

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Phone
tl irpas Ateboeisof tSSfReeler.

Authotizcd Signauuei

'

Editor's Gnament
The fustrntion that Dana cxptaucdin thc astick
"Voice hfail Hell" is, I am sure, familiar to
many. Yet point is well taken, however, that
much of the frustration stemsfrom overloaded
PcoPk hying to coPcwith too much work arul too
manyphone calk to return. Voicemail is hctv to
stay, and wellMesigned andfkxibk systems do

. I

s I'

t I

Last night, cofFee mug in hand, I doseted

myself in a quiet room to do some serious
reading in my Gmaputcr Paper.I have been a
subscriber for several years now and read
each issuecover to coverl
I didn't get past your editorial this
round as your topic is one that is of great
interest to me and upon reading it I
became thoroughly sidetrackedl As a user
of a variety of online information systems I
was pleased to see your promotion of a
Canada-wide, affordable data communication network In reference to the subject of
"popular," open accessto online systems, I
am enclosing an article from theJuly 1992
issue of Online magazine that I think you
might find interesting. The NREN referred
to in the artide is an acronym for "National
Research and Education Network"
Regarding "Canada Remote Systems"when I read that it was only available as a
local call from Toronto a little bell went off
in the back of my mind. I seemed to recall
that INET 2000 (Telecom Canada's national network service) provided a dialaut feature whereby PCs and bulletin boards in
other dties can be accessed. Sure enough, a
quick on-line check and there it was,
"Outdial" with connections to 18 Canadian
cities. Although it is not free the cost isn' t
too bad as far as online services go: prime
time is $9.00/hour plus 5 cents/kchar, nonp rime t i m e $ 7 . 5 0 / h ou r p l u s 2 . 2 5
cents/kchar.
Just to ensure that it worked I located
the number for Canada Remote (798-7750
or 798-7781) and tried it. After a few busy
signals I was put through and signed into
Canada Remote Systems as a new user. I was
given 20-odd minutes of free time to

Continualon page7

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THE COMPUTER
PAPER AUGUST '92 7

YOA]PUrir P42ir
PUBLISHER I EDITOR
Kitten Singh Khalsa

MANAGING EDITOR
Graeme Bannatt
CONSULTING EDITOR
Geof Wheelwright
CONTRIRUTING WRITERS
Richard Armstrong, Graeme gannett,

Thorn Foulks, DouglasGray, Bruce Hum, Kirtan

Singh Khalsa, Robert A. Smith, Peter Talbot, Geof

WheelwrighL Naor Wallach, Mike Wolfe
Nessvbytas Canadian Editor: Grant Buckler
ART DIRECTOR

Carolyn Howse
PRODUCTION MANAGER
Kit Griffin
PRODUCTION STAFF
Ernest Stelzer, Ron Braunagel,

explore the system and was invited to sign

up as a paid user ($129/year). It seems that
the operators must have been listening to
you as they are offering a plan for users
across Canada. I am enclosing the advertisement for your info. If you want further info
on INET call Lorna Eng at (604) 6658658.
Keep up the good work; your paper is
certainly an entrepreneurial success storyi
Yours sincerely
Susan McLoughlin
Proprietor
ICOMM Information Exchange
Vancouver, BC

Wo uld you Rke to recycle

your toner cartridges but had a
bad experience in the past?

Ontario Fan

Do you want to save money on

y

I am most impressed with both the format,

looks and contents of the two issues I have
seen and wish you luck in your endeavor.
Con gratulation sr
Richard Rheaume
Aurora, ON

Karol Morris, Jeff Swanson

gga: Upgrading your PC.

NATIONAL AD SALES
John Oliver (416) 588-1580 Toronto

The artide covers almost everything except

how to back up the newly installed large
hard drives. Though Canon has developed
a floppy it is only available in their still
video cameras and related equipment.
(Cost of disk $16 CDN).
The only alternative available is a tape
drive. Some require an IDE HD/FD controller. For convenience, internal mounted
drives are preferable.
Also: some AT 286 8MHz groups are
using proprietary cases and motherboards.
It is very difficult to upgrade these PCs,
because the mounting hole pattern does
not match the standard pattern with today' s
motherboards.
P.S: I own a Canon Xapshot, which
takes 50 4" x 5" color pictures per 2" disk.
When transferred to the PC each picture
takes 991 K memory.
H. Rother
Vancouver, BC

ACCOUNTING MANAGER

Dharm Kaur Khalsa

ACCOUNTING ASSISTANT
Rosa Agnego
ADMINISTRATION
Suzanne Byass
COVER ART
by Graema Bennett
PROOFREADER
Neall Calvert

TORONTO OFFICE

ONTARIO AD SALES
John Oliver (416) 588-1580
CIRCULATION MANAGER

Charles Oliver
OFFICE MANAGER
YvetteDoucette
PRODUCTION

Tom Lewis

African Connection

PRINTER
Matroland

I read your May '92 edition of Thc Computer

Paper for the first time and I was very
impressed by the useful information contained therein.
I mostly enjoyed the artides on the CDROM and the printer engines in your June
edition as well as some other valuable artides.
O.B. Adisa
Ibadan, Nigeria

VANCOUVER OFFICE
LC. AD SALES

Hari Singh Khalsa (604) 733-5596

Dyal Singh Khalsa
DISTRIBUTION
Ken Kemp a Co.
PRINTER
Transcontinental West Printers

CALGARYOFFICE
ALBERTA AD SALES

Patrida FitzGerald (403) 262-5737 Calgary

Tanya Bielanstein (403) 459-3554 Edmonton
WINNIPEG OFRCE

MANITORA AD SALES

Suzanne FitzGerald (204) 949-7720

sussauvrrons

To haw 12 issues offhe Computer Paper mailed directlyto

your home pn Canada), send a cheque for S24.SSso Suite

ea,S661West 4thAve.,Vancouver,LC Yen spa American

subsctlpuons please send $40 ln US Funds. Ovetseas please

send San CanadralL

Tins rs votumeR,No. 4 Auelrsy 1sa!

The Computer Paper ls rsublished monthly by Canada

Computer Payorinc. An tlohts reserwtL Reproduction In
whole ot in part whhout the perm'lsslon of the Pubasher ls
sstlcuy ptohlblsect The opinions expressed In arlkles ate not
necessarily unsseof the publisher.

IIBAD ofFlcE erwymu coLIIMSIA

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2nd Class Poaeaga Registration 7718

Printed in Canada ISSN1187-5259

e
i

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Desktopeornpnters

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20,40,60 or100magharddrive

LaserPrinters

BasicandPostscript

Sales
Senriee
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Supplies

paper.

Tom O'Flaherty
Richmond Technologies and Software Inc.,
Burnaby, BC

The
printisactuallyblacker "
than theoriginal EP

Accounting Scam

I read with some interest and amusement

your editorial about NewViews. I' ve met
Phil Quackenbush and am certainly familiar
with the product f'rom my Bedford days,
We used to get 'The Cheque Question"
a lot,
too. Even though Bedford may have
been tighter in places than NewViews, it was
possible to print an unposted cheque. The
question really is, "Will this software keep
my people from stealing?" Of course it
won'ti
One of the cute answers we sometimes
used was, "lock up your cheques in your
safe when you leave, the same way you
secure other valuable papers." Another was,
"sure this can be done, but you can do it
with a manual bookkeeping system, too."
Congratulations on your expanding

Ml lS IDAYNR lHEUI.llNKINSHNCFANDPRIQIS... IKNNT YOURBUNN8K

I

DOg Rgivt
It seems to be a constant dog fight at the
newsstands to get the last copy of your
paper if it isn't already sold out. The artides are newsy and informative and all the
advertisements are great!
Robert Todd
Terrace, BC

ss

I
1st

elive44i

Lx

T H E COMPUTER PAPER AUGUST'92

NewViews 1.40 adds speed and

streamlined design
Toronto-basedQ.W. Page Associates announced a new version of its
criticaUy acclaimed NewViews accounting software-which it claims
will be faster and easier to use. Pop-up "select boxes" allow users to
select data from a list of valid items rather than key in numbers.
Meanwhile, the company has also added ten additional views of
accounts to simplify data entry and provide improved account
analysts, audht and controL Transacthons can now be mewed or
printed both by sevenwharacter alphanumeric reference numbers
or b reconcile field values.

t.cg

Hard Drive -"""'

:.+-,
Plugs into Parallel Port ""'~"
40 MB - 500 MB '.

Contact: Q.W. Page at (416) 946-9460.

High Speed
DataTransfer
Has Printer Port
Weighs 2.5 Ib;

Macintosh getsnew
scientific
software

r 'sc

Tape Backup

Nafional Instruments of Canada and Metric

S ystems have a n n o unced t h e i r n e w
SurfaceView threeAimensional plotting system to work with National Instruments'
M acintosh-based
L ab V I E W sys t e m .
Meanwhile, nuLogic has expanded its motioncontrol solutions by providing a LabVIEW
aden l ibrary that allows Macintosh I and
Quadra systems to be used to control stepper
motor boards within LabVIEW.

Plugs into Parallel Port

160 MB (to 320MB)
600 MB (to 1.2 GB)
Data Transfer 5 MB/min
2 GB DAT
Drive available

Contact: National Instruments of Canada at (519)

622-9810.

Use your PC to win big

IMPAQ

'Yes, you could change the rueather. You coukl

make it do something different from what it
would othercuise have done. Butfi you did, then
you wmckl never knmu what it wmckl otherwise
fhave done. It wouk( ie hke giving an ecctra shu
ack focards. Ymc
fle to an already wellknow it auill change your lack, but you don 't
know whetherfor hetter or worse. "
James Gleick, Chaos.

or 140lHIO3-9272

sheg
etsp
.

In all likelihood, the third oldest occupation is that of the gambler. The fourth
oldest is probably that of the oracle or seer
who could provide the answers for the gambler. Adding a new twist to games is the
advent of software packages designed to
help gamblers win at the lotteries. Gail
Howard's Smart Luck Software promises to
help you win through "Balanced Wheeling

Systems." With Howard's system you choose

your own numbers and the system helps
you to create mathematically correct combinations that give you the most efficient
coverage ofthe group of numbers you have
chosen to play. The idea is to minimize the
number of combinations covered, lower
your ticket costs and increase your chances
of winning. In the small manual accompanying her program, she notes that choosing the right lottery helps. Lotteries with
smaller number fields increase the probabf)ity of winning. The program has extensive coverage, including historical winning
number tables of Canadian lotteries. It
runs on IBM-PC and compatibles and sells
for /US 99.95.
Contact: Smart Luck Software 1-800-945-4245.

Fujitsu introduces
low-cost laser printer
and tiny magneto-optical disk drive

C'tjjtlC

rjr

SUBSCRIBE TODAY
I

I want to SIIBSCRIBE and

RN L TBs Canada Computer
Paper Inc.,
receive 12 great issues of
8-3661 West 4th Ave.,
TileComputer Paper,I pay just $24.95 V
anc o uver, B.C. V6R 4A1
U.S.A. $45. Overseas$65
Tel: (604) 733-5596 Fax: (604) 732-4280 I
PATBIWETES24.95)s
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A l b erta M a n itoba

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Fujitsu made a fthrther push into the laserprinter market last month with the introduction of a new, sh b42000 eight-page-perminute laser printer: the Fujitsu VM800. If
offers built-in HP LaserJet III emulation
and, using a Fujitsuwnhanced version of
the PCL 5 printer language, daims to provide much faster image and font processing than other printers in its class.
Even more interesting is the company's
announcement that it has developed a
magnettsoptical disk drive with a slim, oneinch profile. Known as the M2511A, it will
be particularly suitable for installation in
PCs and workstations to replace conven-

tional hard and floppy disk drives. It is

operated via a standard SCSI-2 controller,
rovides an average seek time of 50 milseconds and can store up to 128 MB of
data per disk.
Contact: Fujitsu Canada at (41 6) 602-5454.

THE COMPUTERPAPER AUGUST '92 9

Using imaging systems

to fuel the imagination
Computer4ased imaging systems have long
been the province of only those who could
a8'ord highwesolution displays, lots of RAM
and PCs with powerful processors. But a
Vancouver-based company has come up
with a new system that vdll let anyone use a
PC for imaging. The company is called
"Digitizers" and it,has set up its Brst pioneering imaging center at The Bay in
Vancouver's Pacdic Centre MalL
For just a few dollars, Digitizers will digitize and then modify any hnage you like,
letting people see what their planned hairstyle wiH look like before they actually let
scissors near their hair, what a new landscape design would look like on their
house, or how the addition of new carpets
might change the look of a living room.
In addition to producing "predictive'
images, Digitizers wiii also let you use digiuzed images to produce Tehirts, put photographs on coffee mugs, do color copying
and create personahzed keychains.

05/2 2.0gets a further boost flem Computel Associates

Yet more Wmdows software developers are
jumping on IBM's QS/2 2.0bandwagon.
Computer Associates Canada announced
last month that all six of its current
Windows products including its "rnissioncritical" CA-Unicenter system for systems
management will be developed for 0$/2
2.0.

According to Computer Associates

chairman and CEO Charles B. Wang, there
is a huge, untapped demand .for QS/2
applications. "Our corporate clients are
telling us they want to go to OS/2 because
it is robust and supports missionwritical
applications," he says. "We' re going to give
them those apphcations while continuing

to offer products for Windows. And i iist as

we' vebeen able to deliver a record munber
of Windows products, we expect to surpass
that achievement for OS/2. We' re talking
about seven new products by this fall and
that's just the beginning."
Contact: Computer Associates (418) 87&8000.

Contact: Dk)lzcra at (804) 689-2302.

Nlicro Drives Canada

arrIves In Richmond
Mass storage supplier Micro Drives of
Canada has opened a new regional ofnce in
Richmond, B.C. and established a new tollfree information hotline. The telephone
number which win provide prospective
customers with information on the company's hard drive storage systems, memory
and tape backup systems and CD ROMs is
1400468-9667 and a fax hotline is also
availaMe at 1400-248-7151.

Contact: Micro Drives (604) 2444767.

Send and receive color

faxes on your PC

Design and Engineering by North American award-

Vancouver-based computer fax specialist

Tehmax has entered the color hot market
with a new product called RainbowFAX
PRO. Based on Telimax's proprietary
SoftFAX technology, it allows a standard PC
to scan, send, receive and print color
images to any other PC running the same
software. At its most basic, it is.a relathrely
"hands4ree" way of sending color Sles Irom
one PC to another. But with a color scanner and thermal color printer at either
end it offers an alternative to the new wave
of proprietary colm fax machines hitung
the market ataround the $50,000 mark.
The RainbowFAX PRQ software selb for
gl99 while a version for small businesses
and home users goes for just $69.

Manufacture, integration and assembly under one

house
Quality control at four levels of manufacture
Performance and reliaMity of the highest level
Qby javell specializes in fully modular 386 and 486
systems.

Q 486's
offer the super fast Local Bus graphics
Accelerator option.

Contact: Ecfward Lee, Telimax

at (804) 288-1124.

TEIL Windows Toolkit

Release 3.0 announced

ERMIII

C 0 lI P U T K R S

TKGL Systems Corporation, a Vancouver-

based Windows software developer whose

stocks trade on the Vancouver Stock

Quality by Design
Call us today! Or visit eur Dewntewn Showcase at
Suite304-YQ0%est Pender,Vancouver, S.C.

Exchange, has announced a new version of

its Windows development toolkit. The
TKGL Windows Toolkit Release S.O comprises four components: a graphics interface, virtual memory manager, font and

icon editor and graphical user interface.n

sells for $N9.

Contact TEGL at(804)869-2577.

(694) 685-76$3
The $tepUp'" modularboardsystemfor 0 Computers
gives youthe lolal flexibility for easy upgradesand ger
performanceand reliability of one ofthe woriryspremiere
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10 T HE COMPUTERPAPER AUGUST "92

Get ready to pocket a net hard drive

What's smaller than an average matchbox,
weighs less than two ounces and can store
the equivalent of 14,889 typed, pages7 The
answer comes from Hewlett-Packard, which
has produced one of the world's smallest
hard drives. It will
store
21.4
Megabytes of data
and yet is only 2
inches long, 1.44
inches across and
.4 inches high,
Knewn as the
HP
Kit t y h awk
Personal Storage
Module (PSM), the
drive is expected to
b e used first i n
HP's h a n d h eid
HP95LX palmtop
computer.
T he
drive can connect to PC systems via either a
stanciard AT-based interface card or a
P ersenal C o m p uter M e m o r y C a r d
International Association (PCMCIA) standard interface (such as the one offered in
the HP95IX). Cost of the drives depend,s

on how many you buy it will sell as a single unit for $568, while anyone buying
them in lots ef 100,000 or more gets the
price cut te $316 per drive.
HP is also hoping to sell the drive to
companies that produce new s tandalone public comp uter
syst e m s
designed into the
back of airline passengr seats, hotel
rooms and "computer booth" kiosks. HP
says, for example,
that users could simply tak e a n H P
Kittyhawk PSMloaded with d a ta
and software from
w ork o r h o m e ento a phne and activate the computer in
the back ef their seat using the software
programsbrought onboard.
Contact HP Canada at (418) 878-9480 to Ind

C sk A DA 5

C O M R V I C R ( N S ORAIA CION C O V R C f

Packard Bell introduces 486

range @with upgrade options
All models are designed
to be rtut "right out of the
box" and include a long list
of standard feauues a key
feature of the new 486 systems is the support for
upgrade
proce s sors.
Packard Bell says current
encl f u t ur e
pr o c essor
upgrades from Intel can be
easily installed in the new
models.

PC suppher Packard Bell

h as jumped i n t o t h e
upgradable c o m p uter
market with its new 486
range. The company's new
486 family~on sisting of
some 28 separate models uses a variety of Intel
processors at different levels of perfermance. They
include Intel's 20 MHz
486SX, 25 MHz 486SX, SS
MHz 486DX and 50 MHz
486DX processors and
range in price from $1499
to f%99.

Forcomp
letedetails on the

new 488 range, call Packard

Bell at (418) 887-8700.

An intriguing history of the future

Any book with a title as off the wall asMirror
World or, ThonySopcuaro Acts tho Uniclsns
in a Shosbocc...Hocoit Will HaPPon and What It
Wdl hkan has to be worth a leok. The book
is written by David Celernter and published
by Oxford University Press. It claims to be
"a fasdnadng tour of the computer technology ofthe near futme by an expert in programming and artificial intelligence."
Oxford University Press has also published

another topical computermriented bookManaging Cocnpcc

tor IIimsos by Eric Louw and
Neil Duffy te help tackle today's technologia6 challenges while waiting for tomor-

row'sma
rvels.

Contact your local bookshop or the Ontario

office of Oxford University Press at (418) 4412941 to order.

YOUSAWTHEIRADIN

'3.,
,'.C;

st

Ig~aN%0ll<::
:.

386SX2S S

gaH~

m 38 6 DX4O 64K

AN BIGS
AMI BIOS
4MB Ram 70nsSIMM
2MB Ram
g~
d / rf/Z ~
s'
Minitower Case w/200WPS
Minitower Case w/200W PS
2Serial 1Parallel 16ame Ports
2Serial 1Parallel 16ame Ports
Ma-DG8 6.0 60 00
Fujitsu1.2MB or 1.44NB Ploppy Drive Pujitsu 1.2MB or 1.+Qil|B Ploppy Drive
1IIndem5.1
0.00
08/8 V8.0 $188.00
Micro Science 52MH Hard Disk Drive NK 10$MB IDE Hard Disk Drive
Darius VGA Color Monitor
Darius SVGAColor Monitor .28 1024X768
Trident VGA card w/256K exp/512K Tddent SVGACard 1MB
0th Ave.
101 Enhanced Tactile Keyboard
101 EnhancedTackle Keyboard

sI
Ol

THE COMPUTERPAPER AUGUST '92 11

T/re Elltg Of

i nt e l Inside

Don 't Miss! Best Prices Guaranteed(! 8%olesale or Retail!!

Apple Canada announces

performance packages
Apple Canada has
announced a plan to
a dd v alu e t o it s
Macintosh peripheral
products with four
special offers. The
first Apple performance pac" gives you
a f r e e QuickTime
Starter 1Qt and SpeedyCD udlity (which it
says would ordinarily sell for $500) when
y ou buy an A p p leCD 1 5 0 f o r y o u r
MadntosIL The second offer worth up to
$1200 in extra goodies gives you a I'ree
Macintosh Display Card 8*24 or a free copy
of AldusPageMaker, Ahas Sketch or Adobe

NO teb00 ks

Best Service! 24 hour 8'ang-Lab On-site Service Included!!

386 SX2$ IMPOR TERS DEAL$1, 839 (3 UNI TS $1, 729EA) EXP 4MB RAM
386 DX33 EXEC SYSTEM $2,093 (3UMTS $1,938EA) FXP16MBRAM
486 DX33 PROFESSiONAL $2,719 (3UNITS$2,399EA) EXP16MB RAM

PhotoShop Limited Edition when you buy

either an Apple Macintosh 154nch or 21inch color monitor. Meanwhile, Apple says
it will also save you $770 if you buy an
Apple OneScanner and get a free copy of
Adobe PhotoShop LE with it~ r b etween
$250 and $1200 if you buy an Apple
LaserWriter IIf or IIg and get either a $250
r ebate o n p u r c hase o f a n Ap p l e
OneScanner or one of either PageMaker,
Alias Sketch or Adobe PhotoShop LE to go
with the printer.

All
st e m s ittclude,." Free" Microsojl Dos $.0 Sojheore on L2
3 Inch PToppies, 2hlBRAM,
l 44hla 3- I/2" Floppy Drive, Past 40 hfB IDEHard Disk Drive/blas.I20 hIBSX' 400 hlB DX/,2 Serktt
I Pcraael, Ettternol VGA ond Eeyboard Ports, InteNigent Power Saving hfanagetncnt, High Deftnuion 32
Gray Scale Backlit VGA Display, Rentovable 2 Hour Quick Charge Ni-Cad Battery Pack+C Adapter ond
Carrying Case, Fu/I One Year Parts and Labor On-Site Warren{p by Wang Labs

~otionst Docking Stations with te l6

bit slots, Car lighter Adapters, Etttra Chargerst8 Batteries Up to 4

add/tinnol years On-site Irananty by Wang Labs tat T/ntc o
f Purchase Only)sga 00 per Year.
40hlB

0 tionol E onsion

2 hlB SYSTEhls
4 hlB SYSTEhIS
0 hlB SYSTEhls
ld hIB SYSTEMS

Contest: Apple Canada for the name of your

nearest dealer at 1-800465-2775.

6 0MB

l OMB

l oo h l B l2 0 M B l 1 0M B 2 0 0hlB

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los.oo I 4 s.oo

20 a oo 2s 2 .0o 2 s 4.oo so a oo s 2s . oo

314.00 3 $ 6.00
639.00 6 gl.oo

4 I 2 .0 0 4 4 3.00 46$ .00 Sl o . oo 1 36 . 0 0

1 3 6.00 1 6 9.00 1 9 0.00 0 4 $.00 l06 l . oo

Complete PC Systems"

Data file compression now

available for PCs and mainframes
It has been possible to
compress data files on
both personal computers
and mainframe systemsfor
some time now but rarely
using the same software. A
Victoria co m pany h a s
sought to rectify this oversight with the development of Version 1.5 of its
STASH Disk Filer software.
Written by Adlersparre gc
Associates, it is software
that will compress files on

4 86DX33 2 5 6 k cache $ 1 9 0 0 3 8 6 D X4 0 1 2 8 k c ach e $ 146 5

3 86DX33 128kcache 4 1 4 5 0
PC's With: 105MB Hard Driv~, 4MB RAM, 5.25" and 3.5" Floppies, 1MB
Video Card, 14" .28 dp SVGA(1024 x 768), 101 Enhanced
Ke y board, Mini
Tower, DOS 5.0, Two Year Parts and Labour Warranty.
Envirotech Canada Computer Services

a PC or IBM MVS/ T S O
mainframe and then
decompress the data on
either type of computerthus reducing the use of
disk space and data transfer time. The price for the
PC version is 549.95, while
the mainframe implementation will set you back

102-5400 Airport Road South, Rtchmottd, 8C. V78 184

Vancouver: (604j 244-7705 Fax t604) 264-1289

CALL T O L L

F REE 1-8 00 - 6 6 5-4490

Prices subj cct to jtuctuationsin US crchangc rate, F. O.B. Vancouver, opplicobls taxes, and supply
availabiTity without nonce

$5500.

Phone us for August Bonus xvith our notebooks!

' " Shop around for the best price yo cen find/ ond CAIL Usfor our PIEW DAIL YSPECIAIS! '

Contest: Adlersparre and

Associates at (604) 384-1 118.

Supporting Better
Business through Ihe
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'

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640x480lnterhced ......
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14' DariusIntedaced......... ....................6329 UIS143OX
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14' Darius640xeN Non-Intelaced. ..........8300 Ulsl-25DX
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4410 5ppm...............................81205
g
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ATIVANTAGE tNSSVGNLCed.
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. 8545 INR 16.0DualShndard.................................NN
14.4V3IV4SIs Rm
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... 8225 Vlm 06Nhaud
NNPOSI24 PaxModem..........8195
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06/24RrxModemis7/l ..................3IN
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medem........., ............675
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version5.0 ....................... . . . . 8 55
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internal CO4IOMw/5 CDs ....... .........8580
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I 55

56'

12 T HE COMPUTER PAPER AUGUST '92

Andrb Turgeon, Chief Operating Officer of
ExperComp Sengces Il)c., sits in front of an
Ambra Personal Computer.

Canada Day birth for new Raven/DataTrain organization

When is an IBIVI
not an IBM?

Raven and DataTrain lines

been merged intoa new company to handle their servicing, sales and support. It is to
be known as ServiceWorks
Distribution Inc. and came into
being July 1. The company says the

IBM Canada haslaunched a new company,

ExperComp, to market products which will
not carry the IBM logo. According to
Andre Turgeon,chief operating offi
cer for
ExperComp, the rationale behind this is to
get away from the public perception that
IBM-branded productsare more expensive.
He claims that many people will not even
look at a PS/I because they assume the
price is too high.
ExperComp is leveraging off a similar
experiment by IBM in England and purchasing the ready-to-run Ambra line of
computers from them. The new computer
line, expected to begin shipping in August,
will include; the Sprinta Series, a 25 MHz
586SX, with a40 or 80 MB hard drive, 4
megabytes of RAM, 3 expansion slots,
choice of VGA or SVGA, ISA bus and a one
year warranty for about $1600; the Hurdla
Series is a similar configuration to the
Sprints, except for a 16K Cache to improve
processor performance, as well as 80 or 160
megabyte hard drives; the Treka Series is a
6.5 lb notebook with a 20 or 25 MHz 586SL
processor and 40 or 80 MB hard drives.
The company's goal is to claim 5% of
the Canadian market for IBM~ompatibles,
which according to their research will be
on the order of 1 million new computers
this year. They also estimate that there are
over 200 "assemblers" selling IBMwompatibles in the Canadian market with none of
them amounting to more than 1% of this
market. Their plan is to achieve this market
share with a national scale advertising campaign and through national distributors
Merisel Canada and Hartco Enter'prises.
According to Turgeon, ExperCom itself,
although well financed by IBM, is starting
small with only five employees and operating outof an IBM warehouse in Markham.
IBM's U.S. parent company is apparently watching the Canadian market with
interest.

name change completes a

three-year process that began
in 1989 with the introduction
of theRaven printer range.
Contact: ServiosWorks at (416) 6245944.

NOTHING SUCCEEDS LIKESUCCESS

At Comtronic, we' ve experienced FIYE YEARs oF pHENDNENAL QRowTH,

putting down roots in five Ontario communities since 1987. A new office

opens this summer in Vancouver. With a complete selection of modular

hardware and superb

technical support,

our network of branches is flourishing. The fact that we are

i

AT THE PINNAcLE oF NISH END DlsTRIBUTIDN ls oIle reason Comtfolllc

has stayed ahead in the competitive world of computer supply. Our global

network of contacts with manufacturers ensures a constant supply of

Contact: ExpeIComp, 41 75-14th Ave.

Markham, ON L3R 5R5, (41 6) 474-7004.

technological innovations. That supply gives us the flexibility to build

IMlanage your
inventory statistically

svsTENs To svIT THE ENYIRDNNENT. Whether your clients are starting

Luminous T e c h n ologies I n c . , of
Vancouver, has recently been selected as
the Western Canadian dealer for WDS-II
Wholesale Distribution Software. WDS-II
rlms on Progress, a highly rated fourthgeneration database language. Progress has
won DataPro Research's 1 rating for four
years rimning, as well asVAR Businessmagazine's 1 choice.
WDS-II is a Unix-based system that runs
on Unix, X e ni x o r A I X . I t f e a t ures
advanced statistical techniques to help
manage inventory as well as adjust inventories and receivables in response to financial
trends and events. WDS-H is a modular system including order entry, inventory control, purchasing, sales analysis and finandal
management, point of sale, GL, parcel
management.

from scratch or looking to integrate into an existing network, Comtronic

can create the high-

end computer system to meet their needs. And while some suppliers leave

you to sink or swim after installation, wE sAFEOUARD OUR svsTENs.

All our equipment is backed by the service of expert technicians.

Contact: Luminous Technologies Inc.,

(604) 682-7303.
Committed to quality, support and responsiveness, Comtronic looks

forward to continued success

throughout the 1990s and beyond. Call Comtroaic today for eosaplete dealer iaforaiatioa.

i+~~

COmtrOnie

mxucexaausme a e o e x ae ua asa xavsu.axaeecaarxu e

COmp u t e r

eaar aa e u a r,Nl50Ricbalaad,aC Var tta

Center

Tel ( 6 0O273-7280 Fax (606) 273 7082

TORONTO VANCOUVER 01TAWA IONDON a HAMLTON a MSESSAUCA
A Neraa ~
t aaaa t r anan SSS

Can your office use 25

or more copies of
The Computer Paper?
Call 604-7$$-$596

THE COMPUTER
PAPER AUGUST '92 13
Iurocom Supes Notebook
386DX/33 w/4 MS 8
100A!B HDD,
Separate numeric
keypad;

Dos Vs.o;

Canying case;

4''..

baeery pack;
windows

$2550
' (Other modelsevailoblol
1

I
t

3 86SX/ 2 5
1 MB RAM

nn
8;88

1.2 or 1A4 FDD

2S/1P/1 G ports

Mini-tower case

52-MB HDD

iree SVG'A Monitor (,28dpi)

8 84

V GA w/$ 1 2 K

3 86/ 4 0

Sr)

4 86SX/ 2 5

2 MB RAM
64K cache
1Z or 1A4FDD
2S/1P/1G ports
Mini-tower case
52-MB HDD
SVGA Monitor (.28dpi)
VGA w/1 MB

1.2 or 1A4 FDD

2S/1P/1 G ports

4MB RA M
256K cache
1.2 or 1A4 FDD
2S/1P/1G ports

105-MB HDD
SVGA Monitor (.28dpi)
VGA w/1 MB

105-MB HDD
SVGA Monitor (.28dpi)
VGA w/1 MB

SK internal cache
Mini-tower case

$1050

$1215

$1430

3 86/ 2 5

3 86/ 4 0

4 86/ 3 3

1.2 or 1A4 FDD

2S/1P/1 G posts
Desktop canc
52-MB HDD
SVGA Monitor (.28dpi)

VGA w/1 MB

$1285
Harl Drives
$255
$345
$399
$3bO
$4IO
$445
$640
$425
$760

Nonitors

Aamazing 14" SVGA:

Aamaxing 14" SVGA Nh
Samhon 14" SVGA:
Samlron 14" SVGA Nk

crx5468 14" svGA:

CIX54dg 'l4" SVGA Nk

CTX1760 17" SVGA Nk
NEC 3FGx 1$" Ms VGA:

NEC4FG 1$'Ms VGA:

Roland 14" monoVGA:

$350
$420
$340
$395
$3$5
$420
$1195
$799
$999
$140

VideoCards

Trident 9000 w/2$6K (exp. to 512):$50

Trident 9000 w/512Kexp. Io 1 MB):$75
Trident
8900 w/1 MS:
$89
ATI VGA XL
w/I MS ik Mouse:
$175
All Vantage w/I MS tk Mouser 275
ATI Ulna w/I MS 8 Mouse:
)sd5
iamond StealthVRAMw/I MBi $3$0

$2115

4 86DX 2 / 5 0
4MB RAM
256K cache

105-MB HDD
SVGA Monitor (.28dpi)
VGA w/1 MB

SVGA Monitor

VGA w/1 MB

$1960

2145
it/SO -S?328

'

Nerhetbeards
386DX/40(symphych
on ipmIJ: $265
486SX/20 (St(ation
chipmt :
$305
4 86SX/25
(Solurcnchipset: $ 3 4 0
486DXL% Symphon
ydipmi256Kaxh$93$
486/33(Sn chipmt 128K cache: $660
486/33 (55 chipsei)
256Kcache: $705
486/50 (55 chipsoi)
256Kcache: $109$

$1525
$2d25
$85
$1875
Novell V3.1120 usor
$2$75
Novell V3.11 50 vsor
$3675
I ANtaslic Starter IQI g MB/Ps):
$46$
IANtasecStaihr Kit l 0 MB/PS): $550
IANloslicEthernet Atpalori
$245
IANlaslic for Windows:
$205

Fujitsv DL1100(24pin):
Fujitsu DL3450 spin)
(
i
Roland 910$ (9yin):
Roland 2406 (249in):
Roland 2420(24pin):
Roland LP510(5pprn):
Rol nd LPI I IO( I I pp )i
HP lllp(4ppm)i
HP III (Bppm):
okidata OL400 (4ppm)i
Oiiidala OL810 ( Sppm):
kidata OL830 8 pm:

Io's4 FOD's

$3es

C olorado DJ
I 0 (40/120 MB) i
Colorado D)20(80/250 MS):

Sses
$22$
$320
$395
$915
$142 $
$1398
$1998
$795
$139 5
$1650

'

$26 5
$34 5
Gravis jcyscki
$39
CompuconSerial Mouse:
$25
lcgilech Serial Mouse:
$79
Lcgitoch SusMouse:
$79
L .~h T kb Il
$95
ScundBlash pro:
$255
Lcgiitoch ScanMan 256i
$325
A TI FX Soundcard w/speakers:
$17 0
Cardinal 2400baud internalmodems $85
Zclhtx 9600/2400 internal fax/modem:
$90
YM vlhch c d:
$47$

0'raining
inEnglish-french-chines
e)

Personalized Training * Manuals * Certificate Upon Completion

MAXIMUM 6 STUDENTSPERCLASS
Day, Evening 8 Weekend Courses in DOS * WordPerfect *

$2S
$16
$69
$59
$75

NETWORKING SERVICE RENTALS

Windows * Bedford * Lotus * Works and more

SUMME R S P ECIAL
During the Summer months, six-hour courses in DOS,
Windows and WordPerfect are being offered at a reduced
charge of $95 per student.

1930 West Iroatlway Tel: 131-1930 Fax: 131-1960

Mo)t-fai 9:30 LN.W Pm Twas., Tiu. 7
Pe. Sat.11L)a-5 ws.

All pricesC.O.D:Add 1.1S%for NC4 VISA

Niscellaaeeas

VCS Educ
ation Centres

I:
I:

SuperIDEw/28/IP/IG:
I chil IDEHDD/FDDcon!aller
Fujihu 1.24hsFDD:
Fujihu 1.44MBFDD:
Teac 1.24hsFDD:
Teac 1.444vISFDD:

Printers

Novell V2.2(50 ussr):

Novell Netware Llo:
Novell V3.11 ll 0 vsorl:

1.2 or 1A4 FDD

2S/1P/1 G posts
Desktop case
10$-MB HDD
SVGA Monstor (.28dps)
VGA w/1 MB

Desktop case

$1499

Quantum
524hs (17 msl:
Weshm Digital 84hhs(17 ms):
QuantumIOSJAS (17 ms):
Teac 105MB(19 ms):
Mentor 130MS (15ms):
Weshrn Digital I 20MS (1$ms):
Western
Digtial 2124$ 15 ms):
QuanhmPro125kls ll ms):
)
QuanhmFta240hhB(1$ ms):

Mini-tower case

4MB RAM
256K cache
1.2 or 1A4 FDD
2S/1P/1G posts

4MB RAM
64K cache
1.2 or 1A4 FDD
2S/1P/1G posts
Desktop case
105-MB HDD

4 86/ 5 0

4 MB RAM

"

CALL 731-17)30 FOR ADDITIONAL

"":. INFORMATION 8 SCHEDULING
-

14 T HE COMPUTER PAPER

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THE COMPUTERPAPER AUGUST '92 15

Rune on: IBM AT, PS/2, 286 {and up) or.

Me z Yas
M ana e I '

From:

Version 2.0 foI Windows

R EVI E W E D

Prlcei

compatible, Windows 3.0 or 3.1,

US$49.95; Street price:

Estimated$29.95-339.95

DOS 3.1 or higher, 720K disk space

Rating: 3 . 7 (cn a scale of

(fcr full installation), mouse

recommended.

Summery: A spiffy, inexpensive Windows

1 =lowest to 4=highest)

Metz Software, P.O. Box 6699,

"power user" competitor to Norton

Bellevue, WA 98008-0699.

Desktop for Windows; of interest to

Tel: (orders) 800-447-1 712,

Windows newcomers for its 'quick"

(support) 206-641-4525,

utilities, more so than for overall

Fax: 206-644-6026,

taskmanagement.

F O R N EW S B Y T E S B Y T O M F O I J L K S ,
B IJSINES S R A D I O N E T N O R K

o one's yet caught the software

world's attention with a YAWL
program, but it may be imminent.
What's a YAWL) Yet Another Windows
Launcher, ofcourse. Although file and
program management has been greatly
improved in Windows 3.1, the desktops of
hardcore Windows users remain cluttered
with icons, hidden windows, and sometimes4orgotten tasks. Norton Desktop for
Windows took a bighead approach to the
clutter, and won many editorial rave
reviews for replacing and improving on
Microsoft's Program Manager.

What'sa YAWL F
Yet Another
Wtndours

Launcher, fo

course.

Now comes Metz Task Manager' 2.0

with a speedy lowland approach that shows

far more appreciation for getting work
done than it does for displaying copious
icons. Furthermore, TaskMan can work in
conjunction with ProgMan or NDW, and
speed up the functions of either or it can
be the Windows "shell," nmnin'g perceptibly faster at task switching, file finding
and/or text searching. Version 1.0 of Task
Manager (a shareware product) won a PC
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Quickness is the ovemding characteristic of Task Manager, and Metz Software
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Syntem Statue A fast popwp of system
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decisions. There are technical sections on

what happens online, getting online, the
basics of telecommunications, modems,
modem software and BBS software. They
chose Sve ofthe major BBS packages and
offer an overview of each. These include:
PCBoard, The Major BBS, TBBS, TDBS

andWildcat.

Tha Bast Part

nyone thinking about setting up
an online Bulletin Board System
(BBS) for their business, special
interest or commercial service,
would do well to peruse this book It covers
most of the territory well. It is a good read
and offers useful suggestions.
The book begins by scoping out the
rapid growth of BBSs and the wide-ranging
nature of online systems.' It c'overs who
should set up a board and make or buy

The best part of the book, I found, was

their section on Ten Top BBSs. They
looked at a number of the biggest commercial BBSs (Including Canada's own Canada
Remote Systems in Toronto) as well as
smaller, more focused BBSs. The authors
profile these systems and interviewed the
Sysops (System Operators) who gave feedback on their biggest hurdles and current
obsessions. This part was fascinating.
Other sections covered are: On-line
EtirIuette 'Better to remain silent and be

aha Bad Parts

t hought a f o o l ;
LamontWood Dana Bl
ankenhorn
The shortcomthan to open your
ings of the book
m outh
and
a re f ew . O n e
remove all doubt.";
Legal Aspectsthing I would have appreciated would have
U.S. Law mainly; Viruses, Hackers and
been a more numeric look: what it costs to
Other Dangers be responsible, run a virus
set up and operate a board spreadsheets
checker over all software that is uploaded;
and break-evens, that sort of t h i n g.
Another aspect they overlooked to a cerThe BBS Future unlimited potential.
tain extent was mention of the growing
The authors conclude with a number of
useful Appendices, including a discussion trend towards more graphically based systems such as Coconet, Vi deotex or
of Echo Networks mail systems that work
on a humid-spoke system passing mes- NAPLPS boards.
sages across the country, basically for free;
Over@ this is not what inost would caII a
BBSs Around the World~ p parently BBSs "beach book," but if you are interested in BBSs,
are the next big thing in the former USSR; you might fmd it good strmmer reading.
Commercial BBS Services PC Pursuit, a
Iowcost long&stance service that is unfortunately only available in the U.S. Perhaps
Unitel will offer this type of thing in
Canada soon.

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THE COMPUTER
PAPER AUGUST '92 19

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Authors Ralph Wilson

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Price:
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Swnmury: This is a book aboul all facets of the
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et+xL
f there is one subject that most computer users caa agree on, it is the universal irritation, and dislike of, having
to use the technical support offered by
software companies. It seems like a noggin
situation you call a number and thh disembodied voice seems to either mock your
ignorance orcannot help with your problem and sends you to other companies,
phone numbers, and just plain outer
space. This fa all assuming that you get to
the voice in the first place. Ask any computer user and you will be regaled with
tales of hours spent oa hold, eadleas sessions with voice mail systems, and the worst
sin of all having someone answer the

phone {fmally) only to take your name and

number and promise to have someone call
you back Right.
The interesting thing is that most com-

panies are aware of that dreadful image

and are really trying to work on it~t least
those companiea that wish to remain in the
computer buaiaeas do. Ralph Wilson's
book is actually intended for those people
who are settiag up or running a tech support group, but I found it instructive reading nonetheless.
The book's 227 pages are divided into
seven chapters that altogether demystify
what is going on at the other side of that
phone line. Wilson talks about what it
takes to motivate tech support people. He
gives examples of what works and what
does not. He issues recommendations oa
what to do and how to train your tech support people so that you get the most from
them. And all of this advice is backed up by
the fact that Wilson runs his own company
that ia purely dedicated to providing tech
support services to companies that do not
wish to enter that field.
T he seven c h apters ar e t i t l e d :
Manufacturer Support, Internal Support,
Communicadon Skills, Handling Support
Calls, Information Techniiptes and Tools,
Alternative Methods of Support, and A
User's Guide to Technical Support. As you
am aee, the author covers the field pretty
well.
He initially breaks the support task
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that we are all fhaahar with. Internal is the
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personnel dedicated to supporting users
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Wihon draws on the similarities of the
two types of support in the first two chapC onrrnuevf e ~ 2 1

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THE COMPUTERPAPER AUGUST '92 2 t

ornpage le

Centisrrerrp

ters. He also compares them in their dif- v

ferences. It is interesting to read of how
similar, yet different, -the two functions can
be.
T he n ex t t h r e e
chapters are a basic
manual of how to run
a tech support operation. Wilson gives us
his opinions on what
to look for in people
that you are considering hiring for t e ch
support p o s i tions,'
what you can expect
irom them in terms of
productivity, and what
you should be pr e pared to do and provide to them to allow
them to perform at
peak efficiency. These
three chapters are
probably not ofmuch
interest to the casual
reader, however, if you ar e involved with
your tech support group, they are worth
the book's weight in gold. The tips that
Wilson provide:s are numerous and can be
easily seen to have been acquired after
much time in the field.
The sixth chapter talks about some
interesting ways in which the tech support
function can be more effective while using
some means other than the traditional sitting on the phone line." This is the chapter
where Wilson discusses using user's groups,
belonging to national bulletin board services, as weu as other, potentially less conventional means of providing tech support.

so that we get the most benefit of the cone r s ation, i.e., we solve our problem in the
le a st amount of time.
Aft er r e ading this book, I feel that I
k now a whole l o t
more about what it
takes to do a good
job i i d
ppon i
also know that the
>cxi time I need io
call tech support, I

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not essential.

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22

T HE COMPUTER PAPER AUGUST'92

The Rumor Mill

In related news, a story in The Los

AngsjesTimessays that during a 1986 feud
with General Motors, Perot considered paralyzing the auto maker by shutting down its
computer systems. The story claims that
Perot's aides at Dallas-based Electronic
Data Systems were dumbfounde'd when
Perot outlined a strategy to "nuke" GM by
shutting down its computers. Perot later
sold EDS to GM for $2.5 billion;

ZSe Seattle Times .reports that H. Ross Perot(a major

investor in Steve jobs' NeXT company) and Bill Gates,
chairman of Microsoft, once met to discuss Perot buying
Microso
ft Corporatson P.erot reportedly said Gates' asking
Price was toohigh. Gates is presently estimated to be worth
about twice as much as Perot.

Quoting a former EDS official who

spoke on condition of anonymity, the

Times reported that Perot considered
'pulling the plug" on GM's computers,
forcing GM's President Roger Smith to
accede to Perot's wishes. Although the

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plan was never carried out, the official said

EDS executives wereconvinced it was a serious option. "Ross doesn't bluff," said the
offidal, who claimed he was present during
the discussions.
Perot has declined comment, with
inquiries being referred to former EDS
President Morton Meyerson, now chairman
of Perot's present computer firm and a
senior adviser in his unofficial presidential
campaign. Meyerson did not deny the
charges when questioned by the Associated
Press.
"It was said in the heat of battle. There
was never any serious plan to implement
those things," Meyerson told AP.
Metx Taak INERnager Cont. fnns Page 15
Schedtiler Put your computer to work
on back-ups or lengthy print tasks, while
you' re asleep or absent. (It remembers
what the computer cficfps'I do maybe
because of shut down and provides a
"Run Missed Event" option.)
The T ask M a n ager w i ndow al so
includes a "Run" option, effectively a
directwntry DOS command prompt from
within Windows that is more accessible and
speedier than similar functions from
Program Manager or Norton Desktop. It
also remembers what you' ve been doing
(up to 99 tasks), and provides a click~lick
return to any previous "run" task
Uniquely, Task Manager also provides a
"screen saver" for DOS applications being
operated from within Windows.
Task Manager's major weakness, ironi- '
cally, is in its sleekness and power. It is Tich
in options for configuration'and overall
usage all of which require knowledgeable
user decisions about how Windows operates and how an individual wants to work
within Windows. Although neophytes can
make ready (and easy) use of such functions as file-finding and textmarching, the
total Task Manager package will appeal
most to "power users.' There is ample, con. textwensftive Help available; but, again, the
help necessarily assumes a broad knowledge of Windows usage. Simply put, this is
not a product for beginners.

Rating
PERFORMANCE: (8.9) Task Manager' s
speed defies the "slow" performance image
of Windows. Across-the-board, its many
functions operate perceptibly faster than
comparable products, However, its operating window does not have an adjustable
size, wasting the potential of fiexible large
screen (1,024x768 or more) operation.
USEFULNESS: (3.0) A power user can put
it to use immediately; Windows newcomers
or DOS neophytes probably need to learn
better what they' re trying to improve,
before trying Task Manager's improvements. A strong knowledge of Windows terminology is mandatory.
MANUAL: (4.0) As with many newer
Windows products, a manual is almost
superfiuous when compared to online help
files. Task Manager's 120-page manual is
well-written, unintimidating, and uses
graphics images to display various operations. But, once installed, help is more
readily available from a clickwlick within
the lengthy and extensively-indexedonline help files.
AVAILtiIHLHTT (4.0) Metz Task Manager
2.0 is available directly from Metz Software
for $49.95, or through Ingram Micro,
Merisel, and numerous resellers. (Initial
shipping date was June 1, 1992.) For a limited time, registered owners of any Metz
Software product can purchase a Metz Task

Manager 2,0 upgrade for $19.95 plus shipping, directly from Metz Software. Metz
provides non-toll-free telephone support
(programmer Art Metz may even answer
the phone), and maintains a CompuServe
forum (GO WINAPC) for support and
information.

THE COMPUTER
PAPER AUGUST'92 23

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THE COMPUTER
PAPER AUGUST '92 27
hnages into gray~ales ones and vice versa
At any rate, this technique does not produce images of the quality that a "true"
gray scale scanner can.
The best bet when converting bi-level
scans is to go for the smallest halftone dots
and the highest resoludon. That's because
we want to minimhe the dots in the final
result.

grays
Handheld models may be problematic
when scanning images wider than the
"head" of the scanner, and are a poor
choice for OCR (optical character recognition) tasks.
That said, there are some models that
are better than others for scanning large
images. Logitech's Model 256 for the PC
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Mac both have a software feature that

allows multiple scans to be "stitched"

together to create a larger image. This is
not as convenient as doing it in "one pass,"
but it is better than nothing.
The Typist handheld scanner from
Caere is wider than most (5 inchesas compared to 4 inches for most other handhelds), which makes it marginally better
for OCR, but I stQI find it to be more trou-

ble than it's worth for OCR'ing anything

other than columns of text.
With OCR software such as Caere's
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can actually read typewritten or printed
pages and convert the character images
mto text that you can load into a word
processorl, Generally, this process works
Corstirssraf cn Page 29

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28

T HE COMPUTER PAPER AUGUST '92

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30

T HE COMPUTER
PAPER AUGUST '92

COMPUTER SYSTEMS INC

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T HE COMPUTER
PAPER AUGUST'92 3 1

. e.
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Features:
AMD386SX-33 CPU
4MB {70ns)RAM, Expandable to 16MB
1.2MB 5.25" or I A4MB 3;5" Floppy Drive
Teac 105MB 19ms IDE Hard Drive
1.1 Interleave IDE HD/FD Controller
2 Serial, I Parallel, & I Game Ports
IYident 8900 SVGA card I MB
Hyundai 14" SVGA Monitor
(1024x768,.28mm dp)
Focus 2001 Enhanced Keyboard
13" Mini TowerCasew/200W Power Supply

Features:
AND 386DXM CPU
64K Cache,
128K optionalfor $15
4MB (70ns) RAM, Expandable to 32MB
1.2MB 5.25" or 1.44MB 35" Floppy Drive
Teac 105MB 19ms IDE Hard Drive
I. I InterleaveIDE HD/FDContmller
2 Serial, I Parallel, (h I Game Ports
Trident 8900C SVGA card I MB
Hyundai 14" SVGA Monitor
{1024x768,.28mmdp)
Focus 2001 Enhanced Keyboard
13" Mini Tower Case w/200W Power Supply

$1,339.00

$ 1,439.00

s Lease $53A3/month

2 YKAR

WARRANTY

Featurest
True lntel 486DX-33 CPU

128K Cache, 256K optlomdFor$40.00

Ill~
4MB (70ns)RAM, Expandable to 32MB
1.2MB 5.25" or 1.44MB 35" Floppy Drive
Teac 105MB 19ms IDE HardDrive
I: I InterleaveIDE HD/FD Controller
2 Serial, I Parallel, Ih I Game Ports
Trident 8900CSVGA card I MB
Hyundai14"SVGA Mmonitor (1024x768,.2&dp)
Focus 2001 Entumced Keyboard
19: Medium Tower Case w/200W Power Supply
~

2 YKAR

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$1,$69.00
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EISA 486DX-33 $2629

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e
Features:
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256K extenal Cache
III
4MB(60ns) RAM, Expandable to 32MB
1.2MB 5.25" or 1.44MB 3.5" Floppy Drive
125MB 15msIDE Hard Drive
I: I Interleave IDE HD/FD Controller
2 Serial, I Parallel, a I Game Ports
Trident 8900CHi-Color SVGA card I MB
HyundaiNon-lnt. SVGA Monitor
(1024x768,.28mm dp)
Focus 2001 Enhanced Keyboard
19" Tower Case w/200W Power Supply

$2,539.00
a Lease $93A4/month
EISA 486DX-50 $2999

A dditional 5.25" 1.2MB floppy drive

$ 69. 0 0
A dditional 3.5" 1.44MB floppy drive
$ 59.0 0
Microsoft DOS 5.0(OEM)
$49.00
Microsoft Windows 3.1(OEM)
$65.00
D igital Research DR DOS 6.0 (OEM)
$ 59. 0 0
Cardinal
2400bpsinternal modem(OEM) $59.00
Cardinal 9600S/R int. Fax-Modem(OEM) $99.00
Legend Serial Mouse (800dpi)
$19.00

*9+NSR Fax, 14+$ Qala

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ATI VaalsaeIhln VRAht wahmeuse(srlslaslt
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IDEK MS217 17 non-Int eonkor
Sony 1604 16 non-int monkar

Msxlor 125 MB (15ms) IDE wl 64K cache

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32

T HE COMPUTER PAPER AUGUST'92

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THE COMPUTER
PAPER AUGUST '92 33

Now is the time to chunge...

The Visual Approach to Accounting

Version 1.4 now shipping.

A Look at Fault Tolerant

Disk Storage Subsystems
SV MIKE

Call 6S4-8211
for a free demo.

Corspsny

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Accounts

Data is the "blood" of a network. Its constant flow

breathesfe
li into your corporation. Stop theflow, and your
company stops operating (and may die fi you don't get
things
uickly enough' Dat.a, and the Programs
whrch manipulate it, are stored on hard disks, which are
practically the only moving part of your netroork and
therefore most subject to mechanicalfailure. Network
dasigners and administrators needsomemethod of protect
ing the data against an unscheduledfailure of the disk
subsystem. Enter Redundant Arrays foInerrpensive Drives
or "RAlD."subsystems, also known as Disk Mirroring
Disk Striping, and Disk Shadowing.

xrsnssneons

SALES TRA ININ G

moving
q

IIow Do RAID Systems Worix7

RAID subsystems combine several inezpensive disks into one larger "logical chk, and

several drives, improving performance, part i c ularly for reads.

add additional, redundant "parity" infor- D i f f erent RAID Levels

mation whenever a disk write occurs.
Different techniques are used to add the
errorworrecting parity information, with
varying consequences. Regardless of the
method used, in the event of a drive Ssllure
(head crash, etc.) the
disk controller can use
the extra parity infor-

mation to roseate the

d ata stored on t h e
failed drive, without
stopping the network.

Te c h niques to implement RAID have been

de 6 n ed in 6 levels, each distinguished by
th e m e thod used to store the redundant
pa r ity information. The level numbers simp l y describe different array implementations; a higher number is not necessarily
bc:tter. The'proper
choice for your sltuation depends on a
varxy o
r efer to th e R A I D

In Qdd)tIOn tO
f guilt tOlyl gnCy

.,-;"." RAID technology '

nized with the "hve"
disks, again without
i ntcrr'uption to t h e
network (Note: there
uled stoppage in order

to
physi c a lly .
remove/replacethe

OerS
I fgpI'OQQ fQent

in performance
+ nd + P

~/ e

'

"

' .

, "

refc;rs to a non~dundsntdiskaxray,where
the controller writes
data in parallel across
several disks, but withmation fordata recov-

ery. This provides

good data density-

failed unit.)
all the disk space is
In addition to fault
usable but terrible
tolerance, RAID techfault t o l erance a
nology offers improvement in pexfoxmance d i sk failure will force you to do a complete
and capacity'. Since data is stored on more
r e s tore hem iwtckup, after you replace the
than one disk, ales which are larger than a
f a i led drive. Interesting as an intellectual
single disk drive can be stored on a RAID
ex e r cise only, not in the real world.
subtystem. In addition, since data is distrib.
RAI D L e vel I - refexs to disk mirroxmg,
uted across several dxivcs, disk Read/Write
w h e re am data is vmtten to 2 identical disks.
requests can a4ao be performed indepenTh e r e is no parity infoxmation, therefore
dently and simultaneously in parallel by
no w r ite penalty; data is totally available.
Since all data is written twice, the extra
write delay can be oitsset by duplexing the
OATA ALLOCAllCN In aASSLal%LS Sr sr S
disk controllers {see Novell's SIT Strategy).
Duplexing the controllers improves fault
tolerance, since a single controller failure
will not stop the system, as with all other
RAID levels. The down side to RAID I is
that you must purchase twice the capacity
for any given disk size, thus you get to use

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True Intel CPU and AMI BIOS

4MB RAM
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105 MB IDE hard drive
Super 16bit l/0 adapter
2 serial, 1 parallel, 1 game port
16-bit SVGA card (1024K)
Super VGA monitor (1024x768.28mml
19 Midtower case w/LED display
200W CSA power supply
1014ey enhanced keyboard
Fice clip copy holder

True Intel CPU and AMI BIOS

4MB RAM

12 MB AIIO 1A4 MB loppy drive

120 MB hard drive
Super 'I6bit VO adapter
2 serial, 1 parallel, 1 game port
16-bit SVGA caid (1024K)
Super Non-int. mon.(1024x788.28mm)
19 Midtower case wlLED display
250W CSA power supply
1014ey enhanced keyboaxd
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only 50%, whereas RAID 5, 4, or 5 each

mes snore

make approximately 809o of the disk space

available for data.
RAID Level 2 is used primarily in
super computer systems, breahng data up
at the bit level across multiple disks, with
Gmtinueet onPage 95

~ A ll systems include two year parts and labour warranty ~

CANADIAN386DX48g4K
Same
MOST mnlguration
WAMlED as above

34

T HE COMPUTER PAPER AUGUST '92

Try our computer

s
industry news service
for a month.
If you likeit, pay
onlyC$30/month.
If not, just write
"cancel" on your first invoice
you' ll owe us nothing!

NoveHs SFf Strategy

Noveg'sNetware includes a comprehensive set of data protection strategies, called
System FaWt Tolerant (SFT), which extend
the RAID protection further. Originally available as optional extras, the capability is
now bundled in all current versions of
Netware. First, lets examine the RAID
Level 1 implementation.

Each week, you get one disk or 2 electronic mail transmissions to your mailbox
of choice for a total of 600+ first-hand news reports monthly.

aiirrored Drives, Single Controller

In this configuration, if the disk controller
can support multiple drives, they can be
'mirrored" in pairs of identical size drives.
The user 'sees" only one drive, since
Netware automatically, and in the background -causes aN-writes-to-be duplicated
on the secondary drive. Reads occur on
the primary drive, and if a defective sector
is found, the correct data is read from the
alternate drive, re-written to the primary
drive (see vHot Fid) and sent to the user. A
total fagure of either hard disk causes the
failure to be logged, and all subsequent I/O
directed only to the functioning disk. When
the failed disk is replaced, the network
automaficagy 're-mirrors" it in background.
The concern here is the disk controller if
it fails, both disks are 'ofl the air" and the
network is down. In addition, the I/O
throughput on the controller is reduced,
since aN write operations are duplicated.

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is the same as with a mirrored controller.

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36

T H E COMPUTER PAPER A U G UST '92

The statistics are pretty impressive. More than half the world's PCs are already
connected to local area networks (LAlVs) and industry pundits predict that by
1994 therewill be more businessPCs attached to L les than there were total
businessPCs taro years ago.

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the same application using the same basic

structures, set-up files and commands,
training becomes easier and general productivity is more effective. For example, a
database appliee
cation is ideally

6EO F

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.
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file, using the

. me p p lic

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m ultiple d a t a
ent'ry operators
can enter information into the
same database

The typical
smaller
business
reported
three hours
Of ~etWork
. UOWlltlm e

pel
Weep
CRN/Gamuppoll,

t ion over t h e
O<ebat <89>'
network
,x
i
Per
Integrating
non~ompatible computers-Some offices
'5 '"=
' ' .':
have a mix of PCs, Macintoshes and Unix
workstafions to allow them to choose the
right machine for the right job. A network
which supports such a mixture can solve
the
pr ob l e m
of
in com p a t ible
hardware/software by allowing you to do
'<.'::,':::,', ~'j:.,;.::,
you rwork on the hardware ynu choose and
.';=:-:=: c;::'.-:,~ '
then translate that work into a form that
.: ''-'''':,,'4~':,':..~
.:,. .,::
'4'%.'"~
can be understood and used bydifferent
makes of computer in the office.
. ':e
You get the general idea. There's a lot
morc. to networking than swapping a few
files around. But when does it become
worthwhile buying a network? You would
think, for example, that no matter how
O WHAT'8 THE ATI'RACXXON?
s u a ightforward and often invisible means' great the benefits, it would be difncuh to
Why would any group of levelof s h aring informafion and resources in j u s tify the installation of a network to link
headed PC users wilfingly surev e n the smallest of offices. And the very three standard ATwompatible systems in a
s@~p,
ro un d t h emselves with cabling, . b a sic network doesn't have to be complicatBut if you are linking them to a Sle serv.
~ network adapter cards and nete d .I t is often little more than a co5ection
er which is going to offer everyone lots
,, ' >)j work operating system software to of cables and special sofiware. Among the
~:..~@~ 'connect up their humble collecmore hard disk capacity and provide them
features you would most often expect to
with the benefits of using new "workgroup
tfon of computers?
find in even the most modest.office netapplications," then it just might be worth
After all, old technolofry such w o rk are:
as "SneakerNet" or "FrisbeeNet you '
Ffie sharing this gives instant access the investment. The answer to this question
know, the one where you walk from your
to t h e i les you need from other hard disks of the minimum numbc:r of PCs needed to
make a network worthwhile depends, like
desk to the next one carrying a Soppy disk w h en you want them; allows shared iles to
with files en it, or flick it across the office
be w o rked on and updated by an autho- any other aspect of personal computing, on
(the latter method can have a sipdScantly r i z ed group of people without the confu- both the applications you are tackling now
higher transfer rate, although 8.5 disks are s i on of having several versions of the same and those you plan to handle in the future.
There are even some, admittedly marginal,
recommended) is about as simple and
fil e at various locations in the office.
reasons for networking two machines. Why
reliable as you can get. And thc.re is little to
Printer sharing - probably the most
beat products such as Travelling Software's o b vious resource for sharmg, and particu throw awayyour old 286 when you buy that
LapLink for ease of use in transferring
lar l y cost~ffective in instances where a nice shinynew 386 or 486? Why not buy a
loads of big files from one machine to h i g hguality laser printer, color thermal simple network and connect the two? The
another. You just hook up a cable between d e vice or spedahst plotter is required for drivers I y -ROMs or tape streamers, or
whatever else, can then take up space in the
one machine and the other and tell i t
yo u r work. Instead of having to
pay for sev
memory of the old machine, you can free
which files to copy.
eral expensive devices, the network links
up some expansion slots and, perhaps best
everyone in the office to the printer and
~4 l l o+cll a networlt'I
ail. carry on using yoiu old hard disk
will automatically queue requests to use the
The trouble with these arguments, howev- p i i n ter when more than one person wishes
It ma y sound obvious, but it is surprisin
how many people think that the issue of
er, is th'at networks are about a great deal
t odo so at the same time.
more than just swapping files aroun d
Appli c ations sharing if you work in wh e t her or not they need a network is
between a few users. Networks offer a
an o ff ice where several people work with
Coatinued on page 38
. .

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THE COMPUTER
PAPER AUGUST '92 37

i is

g$ g
M 'aft-

I~ S Q

"
,

tt g> ireii

'm tf'~

HP Laser Jet IIISi

QMS-PS1700

u a es er
ue.
a u a es er a .
We compared the QMS-PS 1700 to the
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The Crown architecture
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The printer can also recognize incoming data
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38

T HE COMPUTER PAPER AUGUST '92

Conrirsccscr
ptssn page 96
defined byhow many machines they havenot by the job they expect those machines
to do.

FA TE H

NhaC you can do with a LAN, man...

C OMPUTER L T D

As outlined earlier, the three major jobs

people expect of their networks are file
sharing, printer sharing and data sharing
through net-

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applications or
groupware is a term you are likely to hear
a great deal about over the next few years aa
all the major software houses Microsoft,
Lotus, Novell and Borland gear up to produce applications which really take advantage of networks.
The idea behind groupware is quite simple. Just as most standard personal computer software is designed to let an individual
conduct an application (whether it's wordprocessing, spreadsheet modelling or anything else) in the most beneficial way possible, groupware is designed to do that same
thing for a group of people using networked PCs.
For an application to properly qualiiy as
groupware, it first must make use of a network as an essential part of itscore purpose
in life and it must be of overall benefit to
the vast majority of the workgroup rather
than just one individual.
For this reason, there are still relatively
few applications wbich easily fall within the
groupware category. Those that do make
the grade, however, are generally concerned with tasks such as schedulingwhere the co-ordination of both people
and resources within a group is crucial to
the application and access to corporate
financial data in either PC spreadsheets or

held on mini or main&arne databases.

Electronic mail is also a key workgroup
application particularly given the number
of activities which
can be built "on
top" af e-mail. A

adolfyQur

netWOrk i S

well 70
perCent Of
the time,
COnSIder

Other NNNimedia ProdIIels

netWOrk IS

disablecl >3.6
times per
year."

running

'

applications.
The first two
issues we have
' ai r e a d y
explained, but
the l a t ter -

"The average

workgroup

YY CASES FOR

Me d i a - V

vrorkgroup

OurSelf

g o od e~~ ~rem
can allow a company to virtually do
away with a paperbased memo and
can vastly enhance
use of the network.
EFective e-mail systems. for example,

wH
i al l ow data and

even program files

to be "enclosed
within a given email message. You
thus might have a
departmental report developed in a PC
spreadsheet that you want to circulate to
various members in your department
before it becames part of a companydrride '
management report.Using a good groupwamoriented cavil system, you can send a

ucky

etwork Computer,

copy of the spreadsheet ale endosed along

with your ~
mes sage to as many people
as you hke within your department.
The great problem with both scheduling and +snail applications, however, is that
they must also satisiy a need to encourage
everyone to use them. There is no point
whatsoever in eying to implement a group.

ware application within a department

unless everyone in that department ia willing to use it consistently. While it may be
tolerable to go out and decide on a corpo-

ratoeride spreadsheet package which eve~

one in a company will get when a PC is
plunked on their desk, and then Snd that
only eo percent of them bother to use ityou can t have that kind of situation in a
groupware environment.

THE COMPUTER
PAPER AUGUST '92 39
If a secreauy, for example, is to be told
that she must use gl'oupware scheduHag
software to book all deparunental meetings, anyone in the department must use
the groupware software to hold an up odate diary of their meetings, There is no
point whatsoever in using groupware if the
secretary has to check four people's paper

caMng layouts and the like.

SQ p'Oll IlOOd I IWblVOIIC

dl811es ln addi

"The average
)OgQ) nar

crashes twice
a mOnth."

ba s edones
ing a meeting.
The same
is true of elec-.

'
F or it t o b e
e ffe c t i v e ,
everyone must
use it as their principal method of interoffice or interAepartment communication,
otherwise, why bother having it at allP The
only practical way any network nlanagcr Is
going to amve at the situation where everyone does use their groupware applications
for the intended purpose is if the software
itself is simple and friendly. Ideally, it
should not interrupt what you are doing
(and therefore needs to be memory-resident), should require as little knowledge of
the mechanics of the network as possible to
use (e.g., users should be able to address ema6 messages to people by name, rather
than nunlber or code) and it should
lnspllc confidcncc.
To achieve the latter objective, the
application should also offer some measure
of security to users. At the very least, con6dential messages should beable to be password-protected such that when sensitive
information is moving around a company,
it can be read and understood by only
those for whom the information is intended. The main point here is shnply that you
need to consider the hnplementation and
use of your network applications just as
fully as issues such as data transfer rates,
Fo&es,Nov, 27,1989

Having decided thatyou need a network,

the next step is to consider the key issues in
evaluadng what's available. The first and
most important issue is your long-term
plans about what you want the network to
do for you.
If, forexample, you merely need a
shortcerm solution to sharing files between
some low-powered PCs around a small
oKice-end you plan to upgrade the PCs in
the near future anyway
you can be pretty
flexible in what you buy. There are literally
doxens of non-standard, low-cost networks many of which don't even require
special network adapter cards that will
allow you to connect up these modest
machines and share files, and sometimes
even rinters, between them.
e real fun be jias when you decide
that you want your apphcations to be "network aware"and begin to o6er you some of
the benefits of true, higher-level PC networking. This means having file- and
record-locking on your databases (so that
when you are updating record 8456 on a
datafile file, no-one else can get in and
work on that same record in that 6le at the
same time), allowing network users of
word-processors to carry out "revisionmarking" (where other members of your
workgroup can pass around an electronic
copy of something you have written for
them and mark up their corrections without making them permanent) and implementing office-wide electronic mail systems.

Wllldl stshc4Fd$7
To do all this, it is widely accepted that you
will need a network which conforms to certain industry standards. There are three
standards to woay about: cabling, network
adapter cards and network operating sy
tern software. Cabling is probably the simplest of choices it is usually dictated by

,, <Z<gIINu~+h
1N t >

an@IBM Token Ring. As for the adapter

cards, they also come in variety of flavorsinduding Token Ring, AppleTalk (to allow
PC users to connect into Apple Macintosh
networks) IBM PCN and lots of others In
addidon, thereare a growing number of
PCs that come with network adapters built
onto themotherboard of the machine.
With Inost lowest networks, however,
the whole thing comes as part of a single
package containing cabling, network
adapter card and network operating system
soft@me. While such starter packs are a useful option when you are getting a modest
new network up and numing, thereal key
to success lies in choosing the right net-

system software. And by far

workoperating

the most popular network OS, of course, is

Novell NetWare which daims more than
70 per cent of the market and is supported
by virtually all major network~ware applications.
For the PC market, there are neo versions of NetWare that are worth knowing
about. The first is Novell NetWare 2.2which Novell recommends for slnall businesses, professional officesor workgroups
with anything f'rom two to 100 workstations
on the network. Aside from all the basic
features you would expect in an enuydevcl
network operating system, NetWare 2.2
indudes a number of "fault-tolerant" computing features such as readier-write vnification of datadisk mirroring and disk
duplcxu1g.
NetWare 2.2 will run on any IBMwompatible PC including old 8088 and 8086based systems as well as IBM PS/2 and
Apple Macintosh systems It also claims full
compatibility with the network functions of
Macintosh Systeln 6.x, System 7 and
Microsoft Windows S.x.
NetWare $.11 4 a beast of a slightly different color. It is designed for more power-

386 SERVER
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. Egfl"IM/~ t~

Its remote managenlent fadlities, for

example, let network administrators service
remote servers fiom anywhere on the network particularly useful when you have a
large networkspread around a large of6ce
building or work site.
Probably the most important point
about NetWare S.ll, however, is its aMity
to run on a huge varietyof hardware and
operating system platforms. In addition to
running under DOS, OS/2 and Windows,
, NetWare S.ll a lso runs on the Apple
Macintosh, Sun Microsystems' SPARC
machines, HP Apollo workstations, IBM's
RS6000, SCO Unix, Steve Jobs' NeXT
machine and a number of ether Unix
workstations.
But Novell isn't the only company offering network operating systems. The other
major player in the market, Microsoft,
offers LAN Manager, LAN Manager supports both 80386 and 80486i-based network
servers. It provides automatic configuration
for each major server type including
those with 82-bit network~pfimized I/O
subsystems. This support is supposed to
speed up aH network operations particularly where disk access is concerned.
Meanwhile, Microsoft has also taken a
leaf from the Novell book in handling of
administration tools. These now include
"domains" which allow mukdplc servers to
be administered as a single server. For companies with dedicated data processing
departments, this will give Microsoft
greater credibility. as it permits the management of
Contlntled onpage 42

10E HastAdapter/Controller Card

1 Parallel, 2 Serial and 0
GamePort(s)
ATI XL GA
MBOEMSVGAGard
1'I" 1024X76S.28DpSVGAColor Monitor
Mini-tower orDesktopCase
I Watt CSA PowerSupply
101 KeyFully EnhancedTactile Keyboard
M0USeandPad

t parallel,2 Serialand1Gameport(s'3

1.2 or1.44M
BFloppy DiskDrive

IDE HostAdapter/Controller Card

1MB SVGACard
14" 1024X768.28DPSVGAColor Monitor

SoundalasterBoard

Mini-tOWer or DeSktOPCaSe

200 WattCSAPower Supply

1O1 KeyFully EnhancedTactile Keyboard
M0USeand Pad

$1349.{N
$70.00/m0.
OAG

fl949.60
$83.OO/mo.OAC

*2OOMBSCSI HardDrive
*Mono Display

S.ll.

Inte1 80386DX-33MHz
4MB RAM
BOMB
64KIDEHard Disk Drive

*1.2 5 1.44 MB Floppy Drive

Pg

ful PCs and won't even say good morning

unless you' re running it on at least an
80886 or 80486based system. However, it is
a good deal faster than NetWare 2.2, provides support for up to 250 users and
includes fadlities to link into lninicomputer and mainframe systems and WANs
(Wide Area Networks).
There are also a good many more
administrative features built into NetWare

Intel 804860X-33MHz
BK Internal Cache
4MB RAM
12OMB
64K IDEHard Disk Drive
1.20r1.44MB FIOPPyDiSk DriVe

' C<iNr<he
<ul<SPI

+gO

the adaptercard you use. Among the more

popular cabling choices are Ethernet, ddmwire Ethernet, twisted pair, A r cnet,
PhoneNet (using RJll telephone caMng)

4 Sorkltitipns
*Regna 286
~

*1MB RAM

*1.44 Floppy Drive

Raven 9102 9Pin

Raven2416 24 Pi n
FujitSUl3L1100Color
Fujitsu OL3200w/c Color

HPI|P+Laser4ppm
HP IIIPLaser4ppm
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I

$'194
4285
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8988

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$128
14" 640X480.41VGA
$250
14'1024x768,280P SVGA Q55
14" TVM'I+ SVGANl
$492
15" NEC4FGNl
$1,095

Intel 80386SX-25MHz
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52MBIDEHard DiskDrive

1.20r1,44MB FioPPy
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IDE HOS
tAdaPter andI/O POrta
Oak 256KVGACard
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40

T HE COMPNER
PAPER

AU G UST '92

PC to mainframe

Networking hardware
requirements
prise that it is somewhat more demanding in
terms of the hardware and software needed to
run IL NetWare 3.11 cloes, however, support a
wide number of workstations-including IBM
PC, XT and AT-compatibles, all PS/2
machines, all Apple Macintosh systems, all
Sun Microsystems machines, HP Apogo graphics workstations, IBM's R88000 RISC
machine, any PC running SCO Unix, all NeXT
machines and a number of ether Unix systems.
NetWare 3.11 is a little more picky about
vrhat you can use as a server. You' ll need at
least an 80388-based PC-compatible systemalthough it is quite happy to work with ISA,
EISA and MCA expansion buses.

o two networks are created equal.

Each has its own minimum set of
hardware and software requirements
and, particularly in the PC-compatible sector,
more power at the 'seve" end of the system
than at the individual workstations that will
access the server.

Novell NetWare 2.2

NetWare 2.2 is probably the most medset of
the 'big league" network eperating systems in
terms of its hardware requii'ements. At the
workstation end, you can get away with something as simple as an okl IBM XT with 840K ef
RAM and a 20 MB hard disk. And in the
Macintosh part of the world (as NetWare runs.
on both Macs and PCs) you' ll find that
NetWare will even run on an old 512K Fat
Mac er a Mac Plus.
When it comes to running the sever software, however, Novell does nct shy away from
asking to you to at least supply a 288-based
PS/2 machine or IBM AT clone with 2.5 MB cf

LAN fiwanaler

Being an OS/2-based network operating system at a time when Microsoft and IBM are parting ways over the future of OS/2 probably
cfeesn't help things. Although Microsoft is planning to make LAN Manager work with its own
Windows NT operating environment, that is still
memory (allhough 4 MB Is the recommended some ways in the future and Microsoft has had
to txte the bullet and agree to stay with OS/2
minimum). It would also be sIy to try and nm
the network with much lese than a 40 or 80 MB as part of LAN Manager for the mement.
At any rate, LAN Manager wlil nm on any
hard disk.
P~
pat i ble workstation with XT specilicaYou oan run NetWare 22 under MS-DOS,
tion
or
better,
needs MS-DOS 3s or hter verOS/2 (all versions), the Macintosh operating
sion as ih minimum operating system and at
system and Windows 3. It provkfes for up to
least 812K of RAM (although 840K Is recom100, users and storage capacity ef up te 2
mended). O8/2 workstations need OS/2
Gigabytes.
V ersion 1.1 or later (except OS/2 2.~ h i c h
Microsoft is delighted to tell you won't run LAN
Net%are S.11
This is Novel's highs~
n e t weiking operat- Manager), a PC with a 288 processor er better
ing system. It should therefore oome as no sur- and at least 3 MB of RAM.

or large corporate users of personal

computers, one of the greatest attractions of the PC network is that it brings
PCs into the overall data processing picture.
Provicfing the link between the PC netwoik and
the company's minicomputer or mainframe Is
often done using a gateway or brklge.
This provides the physical connection
between the LAN and the mini or mainframe.
To get at the data held on minis and mainframes over a LAN, hewever, companies are
increasingly turning to Data Access and
Retrieval Tools (DARTs)
such as U.S.-based
Channel Computing's Forest 8 Trees.
It descrhes itself an an "electronic dashboard" desgned te help you collect, combine,
and automatically monitor information from a
wide range of spreadsheets. database files,
and database servers. Forest and Trees is
supposed to allow computer users to access
information fram a wide variety ef sources from
within a single software appiicatlen and then

Printer sharing
aybe you den't reaily need a net-

work, Many people simply use their

network as a way of sharing expensive laser prinhng or plotter resources=yet this
Is net always an effective er cost-eNicient solution.
For example,oyu can for as little as
$2~ u y a manual printer switch box that
allows two users to share the resources of a
single pdnler. Admittedly, it is only one step up
from having two printer cables leading te the
back of the printer and plugging in the cable of
whomever needs te print at that memenL It is,
however, simple and effecfive.
And, of course, if you are nmning a bunch

of Apple Macintosh systems and an Apple

j )

LaserWriter, you don't have to worry about

buying a network er a printer switch it all
comes with the price of the machine. Macs
come witha built-in AppleTak network and are

X '.

Conrinuaffrais page 35
o f faul t t o l e r ance, p arctcularly w i t h
displcxcd controlers, and the best transaction perfonnance. Mth the lowest storage
density 509o, its main drawback is the cost
pcr xaegabyte, since you purchase twice the
usable disk space (right, so why don't they
just drop the "I" from RAID)). However,
don't be too swayed by this argument.
Relatfve to the value of your data, and the
cost of not having that data available, the
30% rcducttou is storage density becomes
less of an issue.
Of the rest, RAID 3 and 5 are the most
popular according to I n f o corp (Santa
Clara, CA). R e fer to t he R A ID L e v el
Comparison chart for assistance in evaluating which is best for your needs, In most
cases, providing lots of disk caching space
will mask most of the degradation issues.
Rctnember, you are not buying hardware as much as you are purchasing iasur-

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which machine is sending data at any given

Sme-without first having te be tokl which interface to expect data from.

In short, for anyone who has asimpleneed

to share printers, networks are not necessarily

the best solution. Check out the alternatives
first before you find yourself knee-deep in
network adapter cards, administrator software

and cablng.

ance against failure of a device that is spinning at 3500 RPM, 24 hours a day, with
your Srm's "blood" on it. In any event, be
aware that if your N etwork Op erating
System supports the abiTity for files to span
physical disks, and you use this feaciire, you
must implement one of the RAID levels 1
through 5, else you risk facing a career
change in the event of a disk failure.
ABOUT THE AUTHOR
Mike Wolfe is the president of SoftScan
Systems Inc., a BC ccxwulng Irm speeilallzlng
in network design, training, and systems software development. He teaches Network
Administration through the University of British
Columbia and Vancouver City Cellege Langara
Continuing Education programs, and is a
founder and former director of the Vancouver
Netware Users Group. He can be reached at
804-739-81 14.

RAID LEVEL COMPARISON

coIiae

iiND
LANI

I'

ready te share printers over AppleTalk using

the Chooser from the moment they are
unpacked.
Even if only ene of your PCs is a Mac and
the other an IBM~ p a tible system, you may
not need a printer switch. Many PostScrlpt
laser printers these days come with both
AppleTalk and parallel printer interfaces and
will allow leads from each machine to be
plugged into it at the same time. Some ef these
printers are even intelligent enough te sense

combine that information in ways that are useful te your network's users.
Ferest 8 Trees allows you to define groups
ef inter-related infermation as what it calls
"views." Each view provides a linked 'window"
into the management information of your busIness andthus can supposedly be used to m onitor vital signs of business Ne
such as monthly sales, accounts payable or warehouse stack
levels without the person whe is seeking that
information having to know anything about the
cemputer systems which hold that information.
Forest 8 Trees collects data from most
major data sources inciuding Lotus 1-2-3 and
Excel spreadsheets, dBASE, DataEase,
Paradox, QBA, R:BASE, Btrieve and ASCII
data 5les, and Microseft/Sybase SQL Servers,
Oracle, Gupta SQLBase and Nove'll NetWare
SQL database servers. It can also access data
from IBM mainframe DB2, AS/400 systems
and other host environments,

u ser ella

AND 6

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rile 1.

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42

T HE COMPUTER
PAPER AUGUST '92

Wireless Networks

stablishing a network in your office

doesn't necessarily mean that the place

has to be festooned wilh cabling. In fact,
some networks and network access systems
are designed to work with few or no wires at all.
A number of companies now offer wireless
LAN cabling systems which provide for data
transmission over infra-red links not entirely
unlike the ones used to issue remote control
command to your video recorder or television
sst. While these do provide you with an elegant
solution to the cabling issue, they are limited in
the distances you can cover with them-and
they require a 'iins of sight" link with one another.
Meanwhile, other suppliers provide for the
use of radio LANs where data is transmitted
via local radio transmission as opposed to
cabling or infra-red links. This solution is, of
course, more expensive than traditional networking, but it does operate over longer distances and is more flexibks than infra-red links.
Similarly, cellular and microwave data links

provide PC users on the move with a way of

'dialing in" to their networks without having to
leave the comfort of their car or train. Aside
from the obvious extra cost of these systems,
them is sometimes a problem with maintaining
data integrity as it is transmitted. Over time,
however, improvements in the clarity of these
lines and the error~rection software used to
deal arith brief line breaks should win through.
In the meantime, remote-control software running over conventional phone line provides an
almost wireless" way of getting at your network
when you' re not in the office. Packages such as
PC Anywhere on the PC and Timbuktu Remote
on the Apple Macintosh let you carry your network with you anywhere that there is a PC and
a telephone.
You can use a product like Farallon's
Timbuktu Remote for everything from simple file
transfers from remote machines or networks to
"controlling and observing" a remote machine
so that you can operate it as if you were sitting
in front of it. This means that you can, for exam-

pie, run a copy of PageMaker held on your

oNice Macintosh even if you are dialing in from
a Mac that does not have PageMaker installed.
It is worth saying, however, that a graphics
application such as PageMaker is a bit slow run
thisway even overa 9800-baud modem. That
aside, it's still a great way of getting at the network. If, for example, you have a Macintosh Ilh
at your office with a 388-based PC connected to
it via the Sitka TOPS network, you can use
Timbuktu Remote
and a 9600-baud modem at
either end to gain access to both the files on
the Mac II and the 386 machine using only a
Mac portable,
a m odem and a phone.
Farallon is not, of course, the only company
to offer this kind of software. Travelling
Software has developed its own Remote Mac
application, while PC users will have long been
familiar wit h t h e a f o rementioned PC
Anywhere-which does much the same Job for
PC users. In fact, New York-based Dynamic
Microprocessor Associates (now owned by
Symantec) has a product pcMACTERM IIwhich allows you to use a Mac as a dumb terminal through which to run your PC software
remotely.

Continued Para Page39

multiple server networks centrally. As part
of this control, Microsoft has also considerably added to the network security system features of LAN Manager.
Aware that DOS and OS/2 machines
are increasingly finding themselves moved
into sites of high-volume transaction processing, Microsoft has added "fault tolerant" facilities into its disk subsystem and
provided support for u n i n t erruptible
power supplies. The company also further
improved its support for tape back-up systems including the increasingly popular
Digital Audio Tape (DAT) format, which
can store up to 2.5 Gigabytes.

W hat to run
Iton
Ahnost any PC can be used as a workstation on a network, so you need to spend
time planning what the server the central machine on which you will hold the
large majority of your applications and
data will be. The most powerful of these
a re m a c h i ne s s u c h a s Com p a q ' s
Systempro class of PCs. Since the launch
of the Systempro three years ago, innovative tower systems for use as servers have
become ck esgeur for most big PC manufac-

Expect the Un e x pected

Datum NoteBook
CPU: 80386SX - 25
80387SX (option)
Memory: 2MB /4 MB
HDD: 2.5"
FDD: 3.5" 1.44MB

Display: 9 " mono VGA

Keyboard: 82/ 84 Key
Dimension: 2" x 8.5" x 11"

P Know before your competitor what's happening

in your indushy - all over Ite world.

Ext Ports: color VGA, parallel,

serial, keyboard,
mouse, scanner
Weight: 2.65 Kg

P Access thousands of free programs immediately.

p Send electfonic mail to CompuServe, Envoy, BIN, BEBKl;
AppleLink, Genie, HdoN+ PeaaeNel, Usenet and olher sertrices.

Datum 486 motherboa

supports 486 SX-20 / SX-25
DX-33 / DX2-50 / DX-50 CPU
64 MB RAM on board

256K Cache
Socket for Weitek
Excellent for Network Server
Also in 2/3 Baby Size

el

I %l ae% %
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t Jl %1

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4 % %P

~ Read United Press International 63PQ newswire stories.

Other newswire smrices include Newsbytes, Syndicated
Cotumrtlsts.

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Tel (604) 273 - 4668 Fax (604) 273 - 79$9

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T HE COMPUTER PAPER AUGUST '92

turers including IBM, Olivetti, Dell and
hundreds of others.
These systems generally deliver high
performance, expandability and industry
standard compatibility alongside a Sexible system processor design and support
for multiple system processors. The
S ystempro p i o neered t h e u s e o f
Compaq's Flexible Advanced Systems
Architecture with multiproceasing support, an EISA I/O bus, intelligent highthroughput disk drive arrays and highthroughput 32-bit expansion boards for
enhancing functions such as network
interface controllers and disk drive controllers.

.
.

43

':.L'
ere:8

Being incohnlamtlblo
PCcompatible systems are, of course, not
the only machines worth networhng. Of
the non-PC-compatible machines on
ofFer, probably the best~uited to networking is Apple's Macintosh.
The Mac has always seemed a natural
for networking. It provided network connections and cabling almost from its
inception, has managed to build consistently on the AppleTalk protocols which
it started with (rather than constantly
chopping and changing its network plans,
as IBM did with its PC). This has allowed
the Mac to develop mature network prod
ucts at a time when the PC world is only
now Snally arriving at its own standards.

Ill~ i

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Apple's original AppleTalk develop-

ment team has said that their objective m

creating this networking standard was to
make it a natural extension of the Mac.
Files and network-based resources were
designed to appear to any Mac user as if
they were local devices. The Srst example
of this was the Apple LaserWriter driver,
which successfully allowed a number of
Mac users to easily create an environment
to share this admittedly expensive printer.
Not only was the printer easy.to bring into
the " local e n v i r onment, b u t t h e
LaserWriter was available as it if werc; a
local resource fronrall Mac applications.

--- SI1HIIN@:

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:=
:,:::::-:,:-:=::=,::',-:':,&IRuhaael Tactile K +'xaazci '-':=.' . ==
=--

Conclusion
As with any dedsion about buying a PCbased system, buying a network really
depends on what you want to do with it.
At least so it has been until now. If you
wanted a modestnetwork for Sle~haring,
you could get away with a limited, serialbased network. If you wanted to get going
with "real" networking, but didn't have
lots of money, you could buy a kit system.
And ifyour needs were more ambiuous,
the likes of Novell and Microsoft were
there with NetWare and LAN Manager.
But the biggest buzz word in the PC
business at the moment is "scalability."
Everybody wants to produce a network
roduct to satisfy all users. Novell offers
th NetWare 2.x and Sac to meet two different markets; Microsoft recently
unveiled i t s W i n d ow s N T ( N ew
Technology) strategy to offer network
access and a simple user interface from a
h igh-end portable computer to t h e
biggest graphics workstation.
Despite this, there are a few truisms
which might provide you with a little general guidance on planning your network
purchase. For example. just as it's generally helpful to buy a PC which is compatible with the IBM or Macintosh standard,
it is even more useful to buy a network
which conforms to the Novell standard.
Look for backwards compatibility, make
sure the network supports all the applications you want to run on it and speak to
sites which have installed the combination of apphcation and nctworhng hardware and so&ware you plan to buy. Crrr/crrt
crnprorwas never more applicable.

4PPM,Sh2K LLMezpaadaMe
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:::::;=:::-:~4A
a~ ~
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44

T HE COMPUTER PAPER AUGUST '92

FRQIVI A

5::

4 8 6 S V S T EM

.' Pi',::.':"',::,":.,.:".,:'.',:';.,:,::,,:,:'

New Legend Monitor

- 1024 X 708, 0.28mm dot pitch
- available in Interlaced and Non-interlaced model
- horizontal and vertical size adjustable

w% 'QuMj::::-:::-':;

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As a user. you will not
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An important factor in determining the ovetaII

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'rrtarntet Inskfetatra rae aatsraamorlletat Qarp

THE COMPUTER
PAPER AUGUST'92 4 5
When the Hot Fix function is activated, a
small porthn of a hard disk's storage space is
set aside as. a Hot Fix redirection area. When
read-after-wtite verification determines that
there is.a bad data block on the disk, Hct Fix
redirects data that was to be stored in the

ADVANCED
P R O G R A M TO-PROGRAM
COMMUNICATIONS (APPC)-:Part of the

I BM SNA P ~ WNd Mhblel

F;x
ensures
gore d ~ that
t h rthe
e servei wig not attemPt to

t h em~

main
dithns that enable programs to communicate '
across the.netwcik'. Thki capability, involving ' IS O ' R EFERENCE MODEL FOR OS I the logical unit" (LU) 8.3 and its'associated.-::..: .,: Intern'ational Standards Organisation
protocols, allows communication between:.- .' Reference' Model for O pen Systems
two or more 'processes" in.an SNA ns'twcxk:; '- .::, Interconnection. An architectural model
without the involvement of a.commen host ' ": ',, developed by the'ISO for the design ot an
:,open systems network;.This model divides
system or terminal emulation.--

"

. '- : : :

'

: - -

-. : :

AMERICAN: NATIONAL' ' STANDARDS

INSTITUTE {ANSI) ANSI Q

, the establishment ot many standards, Indud-. L O GICAL DRIVE

Ahylhing given a drive desiging a number ot data communications and: - . nathn (for example,: D;). This can be a disk
terminal standards. ANSI is the recognized - .. partition; a workstation's re.directed drive,
'.which makes a connection to a remote disk
U.S. representaSve within the CCITT and ISO:
resource; or a primaiy and secondary partiinternational standaids bodies.
tion pair for a mirrored or duplexed drive.
APPLETALK ApphTalk isa set of communica.

tions protocols, such as SPX/IPX and NCP; N E TBIO~ et w ork Basic Input/Oulput System.
used to define netwoiking on an AppleShare;
Soft w are developed by IBM that provides the
network. Based on the OSI (Open Systems .:
h te r faos between the PC operating system,
Interconnect) model, AppleTalk specities
the I/O : b us, and the network. Since its
. design;NetBIOS has become a de facto
communications which range from applhi-: .
:
standard.
thns interfaoss to media access,
: :

APPLICATION PROGRAMMING INTERFACE' N E TWORK ADAPTER CARD A printed circuit

board, hstalled in a:computer,that enables
(API)-A means by which an applicatiori:
' the computer to run network operating sysgains aocess to system resources, usually foi.

the purpose of communhalhn (the sending

m dr~ h'l% ~data), d he~ o r ~ h ~

,.tern software'and join the local area nebvodc.

NETWORK DEVICE DRIVE~ F oram that
enables.: the'.network. operating system to
;cominunicate with mbM'a~w ~ s
' : :

nal emulation, an'API provides for the slmula':

tlon.of keystrokes and for wrNng into:::aixf
I8n g s that define the types
reading from the devios buffer on the;n'it'-:::: PERMISSIO~
-.-::: ".of iction a'.user:-:can take with a shared
weak.
:

. -

'

: .

: :

"

"

"

' - ." "

.-

"

"

:. :

,-' ,

'

. resourixi; Wilh user-level.iecuitty; each user

C ARRIER SENSING::
MUL'TIPLE 'ACCESS'::
,.
;:,:::,':: 'Isasslged penn,salons

~~

N (~

D) : . ': -::::,',With:share-level security, each resource is

A.common network: Pi'otocol (used'-.In',:.:.

:""".assigned permissions,:and ag users who
' ' Ethernet) which:prevents::more::than'.oni'::,,:::,
, " ,

: ~

' machine hying totsk across. the network at:;:j':;

":,,';:-:-:,"'-'.;:SERVE~ proeesaor that provides a psrthular
lhe same time; ...,.
'

: :

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Bs careful howyou mix cards li your IHN {compatsbh)...
8 bit and 16 bit cards can causeccnEcts.

LAN Workstalons
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' senses h the network; such as a Ne or disk

: DISK DUPLEXING-A system. for protectirig::::,.'"-';;.-:., '. server: pnnter server database server
d ata from failures on a netwoik;. It operates,:::,::::-' m~u n~
ss e v er
by having all the data on one: hard,disk'dupl'

eated on a second hard:disk on a separate" TC P /IP,

Transmhshn Control Protocol/internet
data channel. Disk writes inade to the original: '- ',:: "Protocel;:: A protocol speclcation developed

disk are also made to:the:duplex disk:.'::If:

either the original disk or channel should.faji,: - ..:: Agency {OARPA} 1hat conforms to the latist
the duplicate. disk takes over automatically.':::,'::.:::: . i 'Dspartmeht of Defense'ARPANET standard.
USER-LEVEL SECUIllTY
'A type of security in
DISTRIBUTED.PROCESSING (ALSO KNOWN
,, which a user.account is set up for each user.
AS DISTRIBUTED COMPUTING)-Ari.ultra-.
trendy computing tenn which can:mean many::, :, Permhsions are granted te each user for
things to many manufacturers.'In short, hcw-. : s p e cific-resources', defining exactly what
actions each vier 'can' take with each
ever, it is a technique to enable muIple corn.
.

CCSMECRQCOMPUTER SYSTEMS

resource.

puters to ~perate in the execution of any-

task assigned to a nstwoiked system. Each

computer that contributes to the completion
of the total task actually does so by completing one or more individual subtasks independently of Is Pee~ ~
ng t h e resuN from::BUSprobably the mos
t common network topohthesubt d a s 8 e y arecomPhed
. g y . thank. to the increasing populartty of
. Ethernet. In a bus network, the cable passes
EXPANDED M E M O RY Usable memo'iy"
beyond the cbnventional memory limit:of .
,:::;::
along a line from one:workstation to the next
840K for MS-DOS. MS-DOS appiicathns that.' :,::: with each station intercepting its cwn signals.
correspond to the Lotus/Intel/Microsoft {LIM)'
.: The simplest network to set up, bus networks
e xpanded memory specifications can use ''. : -: can use thidc or thin Ethernet cable or phone
e xpanded memory. The EMM388.DOS
cable .
device driver accesses exPanded memoiyr:::: ,: RINGEssentially the same as a bus network, the
EXTENDED MEMORY Memory from'- 1
majo r difference is that instead of having '-termegabyte {1,024K) to 16 m egabytes .. . minators" ateachendofthechain, theends
'- are joined to form a continuous ring.
(16,384K). Extended memory can be used ''
with MS OS/2 orMS-DOS, The MS-DOS.'
S TAR In~st typeset net ~ r e h e m ' ~
HIMEM.OOS device driver, for example, can
'- at the centre of things. Vllith a star network,
be used to load Microsoft's LAN Manager: the sever h hter@l the hub of actwky with
software into extended memory.
all woikstations connected directly to it. Star
GATEWAY
A system for opening up communinetworks generally offer high performance,
cation between one netwoifc and another;: In
: but cabling can be a nightmare.
open-systems terms. s gateway ls a hardTOKEN RING St 'dly sp,d,l% Token Ring Is
ware and/or software package which runs on
not a t~ egy in '0 ~ n ~ ht, but is a vsdathe OSI applhalions layer and alhws incemt hn~< + ~ ~ n ~ ' The m a ~ d<
Pahble Protocols to communicate. It indudss
terence is that the cables are hoped within
X.25 gatewaysand usuall
y connects PCs to,
an outer cage and connected to the back of
'
a host machine such as an IBM mainframe.
each workstation and to a central hub. This
HOT FIX A feature in Novell NetWare which
shou l d simplify cabling, but the thickness of
prevents data from failure on the network.
the c a bles themselves can cause problems.
:

':

'

' :

An, Systems Including:

IMB RAM Installed
1.2MB(5.25" Floppy Disk Drive or i.44 MB/3.5"

I/O wll-Parallelfl-Serial/I<arne port

14" High 14solution hknitor 1TL
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40MB Hard Disk Drive

16 Bit I:I IDE Contoiler Card
+ Desktop Case
/2%% CSA Power Supply
Enhanced Keyboard, 101 Key

UPGRAD ING OPTIONS AVAILABLE

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For more details,
infor. and updated price@ please callour sales department

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Phone: Z51-3588 FAX: Z51-5125

46

T HE COMPUTER PAPER AUGUST '92

Thoroughly Modern
For morethana"SoundBlaster" card?If youare, fhenyou'rereadyfor theAnnexl And,
althoughwesell MIDIandProAudio equipmentfor professionaLs,youdon't haveto beone
to benefifrom
t ourexperienfe. Sowhenyou'rereadyfor that "stepup" insoundquality,
step into theAnnex.

We havealarge display of:

Apple'computers
Atari computers
Rola
nd"DeskTop"musicproducts
Rolanddigital pianos
DigidesignAudiomediaI, SoundTools II, andProTools
AII brands
of synths t samplers
All brandsof MIDIsoflware

:;:::::
;:;:,'.:;:;:;:.;:,.:4$NI!SP
ATE::;::.::::::::.'','
Rohnd "MPU-IPC'
MIDI,
interhce
Cakewnk" MIDI
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MIDI cables

O
pcode"EZVision"MIDI
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Sampled Sound: A tvtagical History

Tour

So%rare
EiHanlwareforYourMacintosh, PC orAtan ST.
Call forDetails onUpconnngMIDI Workshops!
I

H IG H
I

I '

T E CH
I I

I
'I

'

I I

'

Macintoshes and Amigas have supported. sampled sound

at tke operating-system levelfor several years At.ari STs
have had built in -M1DI suPPort since 198y. Microso
ft
only recently added these capabili'ties it caLLs
them multimedia extensions to Windows Is M.icrosoft follow
ing or k..a.dinge
How does each Platform stack uP when
it comes to making musicF In this artide, we'll go back
along the long and winding road to seewhere computer
audio
and perhaps where it's going

came
porn

$599

I I

E Y G R AEINE I E HH E T T

'

The company's name was Fairlight and

it was demonstrating its new computerase d m usical instrument called the
Fair l i ght Computer Music Instrument
(CMI). In went a disk and zip, zip musial b a r king dogs. Another disk, the sam
ple dsounds of real orchestral instruments,
dru ms the possibilities seemed endless
Wh e n the demonstrator showed the poss
bil it i e s inherent in the combining of
so u nd, the audience went
wild. Let's view
tha t waveform in S-D and blend in another
one . Z ip, zip trombones and clarinets
bec a m e trombinets...or would that be
cl a r ibonesP
lthou g h today, anyone who has ever
listened to rap music has heard endlessly
sa m p led snippets of recyded music and M
M-M a x Headroom-style vocal treatments
ba c k in '81, this was incredible stuK For a
paltry USG27,000, you could sound like
anything.
Over the years, this technology of sampli n greal instruments has filtered down
into t h e consumer marketplace. A few
yea r s after the CMI hit the market, coma
an y called Emu released a $10,000 sampli n g keyboard called the Emulator that
of f e red comparable sound quality to the
CM I . I n t h e m i d-eighties, several exComm o d ore employees (including the
inv e ntor of the C44's audio "SID" chip)
founded Ensoniq,a company whose early

Sampled audio predates even the earliest b

computer impleinentations. On Th e
Beatles' Magical Mystery Touralbum, for
example, you' ll hear the sound of an c
instrument called a M e l lotron. Th e
Mellotron was a keyboard that resembled a
church organ. Inside were lengths of audio
tape recorded with the sounds of real
instnunents one tape for each key, and
each recording tuned to the pitch of the
appropriate note on the keyboard (theoretically, at least Mellotrons were notorious for being out of tune in certain keys,
according to Genesis keyboardist Tony A

Banks).
As computers became popular dtmng
the seventies, it became clear that manipulation of sound as digital data was the next

step.
And Your Dog Can Sincj
M9 pg~'"' ~~

+~+

'jc P
~ g ~~

P owerd h o r d s for W i n d o w s
Cakew anr--"Psr o for Wi n d o w s
: "MusicPiin ter P l u s
"'''',;;Hallade
",MC?~ D ' .::,MID':,,Ipterfiy cert',.,";,

a':iid--,,Soiind Cards

S tandar d M i d i F H e s
anti jmucb more

I vividly recall the scene at the 198 1

NAMM (National Association of Music
Merchants) show: a throng of people
crowded around a small Australian comps- p
ny's booth. Emanating from the speakers
flanking the display area were sounds few
had even dreamed of; the sonic equivalent
of madness barking flutes and talking
drums. The excitement was electrifying;
the crowd was in pandemonium.

Master Tracks Pro

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C h an
ce Ngndows nones Layout Readies

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In Yoni.rois

NeeferTracks Prois available for PC, Mac, Atari and Amiga. The Windows version (shown here)
supports any MPC-compatible audio card and MIDI interface. MaslerTracks Pro is one of the few
non-copy-protected music software titles.

THE COMPUTERPAPER AUGUST '92 47

claim to fame was an inexpensive digital
c o m e up with the idea of a digitally consampling keyboard called the Mirage.
tro l l ed oscillator. It also pioneered the
Ensoniq's $2,000 instrument was at least c o n cept of a standard din plug interface
superficially
w ith w ha t
for co n n ecting various pieces of equipFairlight had pioneered five years earlier.
ment. In the early eighties, nearly every
In 1985, Commodore brought out the
Ro l a nddrum machine and synth had a
Amiga and wowed audiences at the prod- s y n c jack on it that enabled, for example,
uct launch with its sampled sounds and
t h e pulse of
a drum machine to control a
stereo audio capabilities. In 19B7, Apple
ke y b oard's arpeggiator. (Rappers and
released the Mac H, which sported even
re t r o fans, be
advised: those cheesy old
higher-fidelity stereo audio. The next year, R o l and drum machines are more popular
SteveJobs announced the NeXT, which
no w than they have been in years.)
had true CD-quality audio output. Iris'
As di g i tal sampling technology filtered
Indigo workstation now supports CD~ down s t ream, the first devices to appear
ty audio input and output...and the race
w e r c those that required drum machines.
goes on....
As I recall, the first musical instrument
Both Ensoniq and Emu followed up
wi t h samples in ROM to be widely available
their p i o n e ering
was the Lmn drum
i nstruments w i t h
m achine. D ru m
other models. Emu
machines were a
maintaht its policy
logical choic~ for
nf offering greatsampling technolo-

comparable

AS /he eIOhtIeS

drew to a cIose,

Emulator H and IH,

and Ensoniq put out

a bevy of low-end
instruments (as well
as creating the sound
c hip found in t h c

S-S~S Sf A S S SeSI S

SOLIAC8e45 Mfe

Q/d ~fe dated

as other

Apple Ilgs computer), always with great

features, but often
with dubious sound
quality.

Emtc Apocrypha

techgOIOggIeS
9

especI+ I I~

Hopefully, this pre- Sa~

a mble w il l

make

EIQl' sddmd wddd 'dd

p l l+

g a l rlell

irt POP@
t art+

see what Emu is up

to these days, a little
later in this article.
Fof nowd sufBce it to
say that it was always generally agreed that
Emu's instruments cost a lot but sounded
great. Sounds like a sure recipe for status
appeal, doesn't it?

The Curae of the Early Aaiopter

gyi,'.;"" ' ; ' ',.;y

III I I

~~Roland

drum samples in
them. Soon thereader, dmd gdd gggd

the Drumulator, a
drum machine that
allowed anyone to
sample their own
s o u n ds. Now, everyone couldat least
s o und hke Phil Collins. As more and more
c o m puter technology found its way into
inusical instruments, it became dear that a
better method of digital device control was
necessary. In what now appears to be an
in s pired move, several of the top manufac-

z. t6 part multi-timbral
z 24 voice polyphonic
z- 317 sounds
z 9DrumKlts
y Soundeffects

Early Syfvahn
The first synthesizers were known as analog synths. They had osdQators that produced sounds according to voltage controllers such as those attached to the comnierdally available model the Moog synthesizer. Various types of filters could be
adjusted to aect the sound. Typically, analog synths had a sotmd that could be characterued as "warm and fat." They usually
suffered tu n ing pr o bletns as circuits

warmed up.
In these pre-MIDI days, the only way
you could control one or inore instruments Rom a "master" keyboard was to
control the pitch by sending "control volt-

ages"(usually one volt pcr octave) plus

note on~ d ~ f f (" gate" ) htformation
Roland, during its lengthy (some night
say "initial") infatuation with analog synthesis, was one of the first companies to

Hule Sound Card

y includes Proteus tXR chip
z- Motorola DSP 56001 chip
z Stereo t 6 bit hard disc recording

Pg Compatible

PC Cornpalble

The Digital Centre canies the latest MIDI hardware and software packages
for IHM-Macintosh-Atari
Passport, C-LAB, Digidesign, SteintyergIJones,
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Come in and meet our consultants and discover the musical potenfial
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These examples serve to illustrate that, in

many cases, new technology is not so
new, but rather sells in small amounts to
. f
d
early adopters" who will ay whatever it
p
c oststo have one first. Ttus helps pay off
S'ikn(%@t. Holy NIZhl
the research and development costs, and
usually helps refine the product, or at least
get some of the bugs out.
Id
There are several reasons why prices
IE
d
Ld
come down: less expensive components,
~o
duc t ton, and competition are just
a few.
d ddd dd H
O
While this is not news to many old~e
I
li t Id l ed
~
d d
Q . fd
computer hackers (some of whom can
remember when a 10-megabyte hard disk
sold for $6,000l), few computer users realEncore frntn rsnaaporf Ooaltrna supports a
ize the dramatic changes that have shaken
variety of prhtnrs including Postecript ouiput
the music industry in the last ten years.
for profesazinnl-kcking sheet muse. Other PC
This trend,.af course, continues to
acr Mao notation programs such as Coda's
inanifest itself throughout the consumer
Finale niay offer tnorn features, bui tnw cari
electronics marketplace.
touch Encore for nacht-use.
Id \

Systems

Roland Sound Card

lengt h y samples.
RAM prices at the
time were exorbitalit, as was thc cost
of h i g h w apacity
EPROM chips.
Phil Collins, on
his recording of In
The Air T onight,
more or less pioneered the concept

-': TUtfl8 888ch

D I V I S I 0

W A Q O

M LI S I C

L T 0

What is itl?... anil

wherecan INetit?

W l .M

After reading G raeme

BelIIlett'S artiCle you may
want to pursue a life with
MIDI Or mayhe juSt understand it a bit better. Well

turers got together and estaMshed a standard. that became known as MDI a standard musical instrument digital interface.

dOII'tfretWf"VegOtthePrOd-

Tales of Wonder
Back in the seventies, Yamaha obtained an
exclusive license from inventor John
Chowning to a thcnmew form of Af synthesis" that basically involved synthesizing
complex sounds from two or more simple
sine waves. Yamaha's first instrument to
exploit this revolutionary technology was
called the GX1. At least a few of these
behemoths sold for US$50,000 to the likes
of Keith Emerson (of Emerson, Lake and
Palmer) and Stevie Wonder. In the early
eighties, the same technology helped make
the Yamaha DX7 the first popular MIDI
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48

T HE COMPUTER PAPER AUGUST '92

CostismdPma pagr 47
could only be described as crippled. Today,
FM synthesis is a part of every Ad Lib,
Sound Blaster or Media Vision audie board.
Amazingly, you' ll 6nd a Yamaha chip
(known as a YMF 26'2) inside each one.
As the eighties drew to a dose, FM synthesis sounded more and mere dated as
other technologies especially samplinggained in popularity. Companies such as

Roland, Emu, Kerg and Kurzweil develthink of it, Stevie Wonder bought one of
oped instruments based on sampled
those. too.)
sounds stored on ROM chips. (Kurzweil
founder and namesake Raymond Kurzweil Var)aeons On A TIsemn
also developed the OCR technology used
There are numerous variations on the
in Xerox's AccuText OCR pregratn for the
theme of instruments with ROM-based
Mac. Like Yatnaha's FM synthesis, the Brst
samples. Typically, though, the instrument
incarnation of t h i s t echnology the will have two or more megabytes of samples
Kurzweil Reading Machine was an order
that act as building blocks for complex
of magnitude more expensive.Come to
sounds, which might be comprised of two

or more of these Qartials." (Instmments

from Roland, Korg, Etnu, Ensoniq and
numerous other manufacturers a)) use this
technique.)
It is common, espedally in inexpensive
modules, te combine a sampled sound (say,
the chHF of a rosinwevered bow on a violin
string) with a periodic waveform such as a
sawtooth wave, or other easily synthesized
Costi studas pagr 50

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THE COMPUTER
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wEnrn' vaes AGo, modems and faxes

were only available to very large

organizations with extremely large

budgets. Qf course, there weren't too many

personal computers around either.
Times have changed. Canadians will buy
close to one m illion PCs this year.
Unfortunately most of them will end up
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!+P

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Zoltrix is bringing communications to the

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GratiaacdPmn Page48
sound. When we hear the realisdc attack
pordon of thewaveform it helps make a
simple sawtooth simulation of a vlohn considerably more convincing Roland s ~
(" linear arithmetic") Synthesis uses this
method toproduce sounds;recentyamaha
instruments mix 'n' match sampled sounds
with FM synthesis.
A more comn]ex variation on this
theme is Roland's so-called Structured
Adapdve Synthesis In SA synthesis a digital
sample (e.g., the sound of a piano string
g struck) is analyzed most likely via a
mathematical routine known as a Fast
Fourier Transfo~
d a sy n thesized representadon is created. The advantage of
this process, claim its adherents, is t6at a
piano note's decay doesnot suffer from the
artificial looped" sound that frequendy
occurs with sample-based instruments.

non-periodic waveforms, numerous visual

edidng programs have been developed. For
the Mac, there are several Pro-level titles
(a n d p r i ced as such; prices shown are
Canadian street Prices) including the
~ 8 , 999 Sound Tools II (a complete digital
recording an d e d i t ing system fr om
Digideslgn, Inc.; includes Sound Designer
II sampleaditing software and CDguality
digital I/O hardware). A higher~nd version, dubbed Pro Tools, goes for $6,999
and may be expanded to support up to 16
channels of digital audio. Pro Tools also
comes with two pieces of software not
found in Sound Tools: Pro Deck and Pro
Edit.
A l v a d fr m t h s a m mpa n y
Audiomedia II ($999, including a DSP card
and a stripped<own version of Sound
Designer IL The newest version supports
two channeb of CDguality digital audio in
and out and includes Passport Designs'
$699 Alchemy software. Passport also markets a "lite" version, called Sound
APPrend e for ~275

Vlsuallxlny Sound
To solve the problem of having to loop

Digidesign also has a software program

called Deck ($899) that lets Sound Tools or
Audiomedia owners create four~hannel
CD~ality recordings with efFects, automated mixing and MIDI-file recording and
playback. It is worth noting that high-fidelity digital audio r equires prodigious
amounts of disk space. A minute of 16-bit
44-kilohertz sound takes up about 5
megabytes
double that for stereo.
In addition to an undoubtedly Fairlight
CM14nspired ability to view and edit waveforms in 8-D, Sound Designer II (previously
available separately, it now comes only with
the Sound Tools packages) and others of its
ilk can perform some pretty amazmg feats,
mcluding changing. the length of a sample
without changing its pitch or vice versa.
Not surprisingly, these programs are practically ubiquitous in the producdon faculties
at radio stations. They are also to blame, we
suspect, for all those dreadful disco and rap
versions of recycledwnd-resampled pop
tunes that have appeared in the last few
years.
Lessexpensive titles work with the Mac's
internal audio capabuities. These include
Macromedia's SoundEdit (bundled with
MacRecorder digitizing hardware for
US$849, or separately for $195). Contact
Macromedia, 4154424200; 800.2 84477. A
shareware title called SampleEdit is also
highly regarded for working with Mac internal audio samples.
On the PC, there's a range of products
from high~nd to low: SampleVision is a
digital audio editor designed to work with
MDI sampling keyboards; the 56K Digital
Recording Station is a hardware/sokware
combination for CD mastering; and Wave
for Windows is a new US$149 sound editor.
On the l o w e n d , R e cording Studio
Professional is a sound editor for the Sound
Blaster card. All are from Turtle Beach

Systems, (7174434916) .
For the Atari, there's Sound Designer
and a $1995 version of Sound Tools
(DigiDesign has discontinued support for
the Atari versions of both products. If it' s
any consolation, we' ve seen the ST version
of Sound Designer for as little as $99),
Steinberg Jones offers Avalon sample<dit-

ing software for $850. The leading lowed

sample editor/digitizer for the Atari is ST

Replay f'rom Microdeal.
Be forewarned most commercial
music software titles are copyyrotected.

The Amiga has pro sample-editing

applications, too, including MIDI Sample

Wrench (Dissidents, 815-797-0848) and
Synthia Professional (The Other Guys, 801-

758-7620).

Several lowermost tools are available, as

well, to exploit the Amiga's estimable builtin stereo sound capabilities. These include
Aground Elite (from Deltaware, 416A812047), Audiomaster III (Oxxi/Aegis, 218427-1227) and several PD and shareware
tides.

At least nine different companies manuf'acture audio digitizers for the Amiga; the
best lineup seems to belong to SunRize
Industries (408-8744962), which manufactures 8-, 12- and 16-bit models including
the popular USf99 Perfect Sound 8.0.
(Canadian street prices are usually similar
to U.S. "suggested retail" prices EcL)
By theway,you can purchase a variety of
prewecorded samples for most computers.
One that caught our eyes was a disk of original-issue Mellotron instrument samples in
Amiga IFF format for US$19.95 from
WaveTable Technologies, 4154764517.
Many samplewditing packages can also
save in a format known as the "MIDI
Sample Dump Standard," an industry standard dataformat supported by numerous
samplers. Virtually all of these programs
allow you to visualize and manipulate the
audio waveform graphically, as if it was a
freeze-frame image of an oscilloscope. The
general principle of visual waveform editing
is this: the best possible sound loops are
obtained if you set the loop-points of the
sample so that they both f'all on a "zero
crossing." There are other considerations,
of course, but being able to see zero crossings is a major improvement over trying to
set loop points by ear.

Thoroughly Modern MIDI

Since its inception in the early eighties,
MIDI h a s e v olved i n s e veral w ays.
Additional standards such as the MIDI
Sample Dump and MIDI File Format have
been ratified. Most recently, a standard
known as General MIDI (GM) has been
agreed upon. Briefiy, General MIDI assures
you that if you select voice number one on
a Roland SCC-1 (a $499 sound card and
MIDI interface for the PC), the "instrument" that plays will be the same on any
other device that adheres to the GM standard. Hence, program number one on an
SCC-1, a Rhodes 660 and a Proteus (as well
as literally dozens of other instruments) will
all sound like a piano. For those instruments that do not follow the GM spec, it is
possible to remap the program numbers so
that the instruments match up. This can be
done direcdy from Windows with multimedia extensions.
Several of the best MIDI sequencer prorams for th e P C such as Cakewalk
rofessional for Windows (Twelve Tone
Systems, $299), Master Tracks Pro 4.5

(Passport Designs, $899), Steinberg Cubase

for Windows (Steinberg Jones, $299), and
MIDISoft Studio have a configuration
option that lets you select the mapper or
direct MIDI out.
There are professional-level MIDI programs available for other platforms, too.
Here are a few of the most popular:
Atarl: Cubase 8.0 (SteinbergJones, $575);
Notator 8.1 (C-Lab, $650). Either of these
titles is an excellent choice

100's of software programs includingWord

Perfect, TKSolver, NewViews, Catchword,
Sidekick, PG
Tools, Norton, Lotu8123,
Metro Entertainment Paks,Ventura,
PageMaker,Byline, Grammatik IV,Boeing
Graph, Simply Accounting, Framework,
, Diablo,
'

CALL FOR
OUR10 PAGEFAXLIST l!':.";;,"'."l~",,"';H
~~is
: ~'e"'
e

a
v

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' I i I

II

THE COMPUTERPAPER AUGUST '92 51

for professiona14evel sequencing. Both support SMPTE synchronization, printing
sheet music and ofFer extensive editing features. C-Lab fs said to be preparing to
release a new highwnd sequencer for the
Atari and Mac called
Logic.

Macintosh: Vision
1.4 (Opcode Systems,
$499), P erformer
S .62 (Mark o f t h e

Unicorn,

$499).

Vision is thought by
many to be easier to
use than Performer.
Some
Pe r f o r m er
users, in fact, have
gone back to earlier
versions, complaining
that releases ance S.5
suffer from "featuritis." Note, however,
that some Macs such

as Quadras require

Extensions (MME) helped to solve one of

the most troublesome problems afFecting
PCs, namely that the "old" standard PC
MIDI interface, the Roland MPUAOI, was
not compatible with the MDI interfaces

popularized

Even those
who have
long shunned
PCs in favor
of more
advanced
computing
environments
must facethe
music, so to

the MPU-401 has

been replaced by the
MPU-IPC for ISA-bus
PCs and the MPUIMC for PS/2s. The
$199 MPU-IPC contams its own nllcro
processor and clock;
several lower-priced
M PU-compatib l e
models are also available, including the
$125 Music Quest
PC MIDI Card.
N ow, v i a t he
device drivers supplied with Windows
MME, both are comp atible. T h e t w o
standards can coexist benefiting those
who require the benefits of a " smart"
MIDI interface, as
well as those who
simply want Iowwost
MIDI capabihties.

System 7.01 software

and will no t w o rk
with the older versions of Performer.
O ther
M ac
sequencers of note
include Cubase 1.8
(Steinberg-Jones,
$499) an d M a ster
Tracks P r o 5.0
(Passport Designs,
$499). Master Tracks
Pro, although less
loaded with features,
is the easiest to use and is the only one

speak.

rotected
.

by

Creative
L abs '
Sound Blaster card
and other "MPC
compatible" interfaces. To f u r t h er
confuse the issue,

that's not cop)p

Conclusion

Vision, Performer and Cubase are all

available in special MIDI-pluscudio versions that support the recording of digital
audio via Sound Tools, Pro Tools or
Audiomedia hardware, enabling tracks of
digital audio to be recorded along with
MDI data. Ask for Studio Vision ($899),
Digital Performer (fl99), or CubaseAudio
for Mac ($799). It is likely that such capabiTities will be standard fare in sequencers
of the future.

Even those who have long shunned PCs in

favor ofmore advanced computing environments must face the music, so to speak.
With operating system-level support for
sampled sound, MIDI mapping and MIDI
playback, Windows S.l is the best environment available today for computer music
enthusiasts.
Finally, it is worth noting that several
software and hardware manufacturers have
at last agreed to a standardized disk format.
Passport, Roland, and others are now selling MIDI data in General MIDI format on
PGformatted diskettes. Any MP~ompatible computer can access these files and
lay the MIDI data directly. It is also possile to read and write these disks on Mac,
Amiga and Atari computers. Moreover,
Roland's newest line of GS instruments
directly read such disks, as can those of
numerous other manufacturers.
More than ever, MDI is a tribute to
industry~de cooperation.

Asnlga: Master Tracks Pro (Passport

Designs, SS95), KCS S.5 (Dr. T's Music
S oftware, $ 4 0 0) , B a r s a n d Pi p e s
Professional (Blue Ribbon SoundWorks,

SS79).
Tha Evolution of MIDI
Roland has taken a leadership role in the
formation of several MIDI standards. It has
recently devised a superset of the General
MDI specification it calls GS Format. A GS'compatible instrument can call up subgroups of instruments {e.g., bright piano,
honkyconk piano) that remain compatible
with the GM standard.
MIDI interfaces have also changed.
Interestingly, W i n dows M u l t imedia

Thanks to Roland Canada (604-270-6628);

Musicware Distrhutors (41 6-785-641 8), Saved
By Technology (416-9284lIDI), and Annex HiTech {604-88-ANNEX).

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sI I

II

I '

CABLES

CARDS

Printer, Serial, Appletalk, BNC,ArcNet,

EtherNet, SCSI, PhoneNet, Monitor 8

16 bit MFM, RLL, SCSI, ESDI, IDE

600 MBSeagateSCSI $1399,380 MB Many, many1/2 price or lessgames
VGA,EGA,CGA,TTL,8 bitMFM ,RLL, Maxtor SCSI$1049, CanonDual floppy from$20, Powersupplies from $45,

PRINTERS
Diconix Inkjets, Panasonic1592,
Roland 1212, Fujitsu1100, Citizen

120D, NEC
Spinwriter,
Qume Lase
s

GAM ES

SCSI, IDE,ATI, Video cards, Graphic drives $119

Terminals, Monitors from $49EGA
Solutions, ATI/O, Serial,:.Parallel,
$219
COMPUTERS
Games, IDEI/O, Modems2400baud,
AST, WYSE,IPC,APYX,3Com, Olivetti, MICE
FAX modems,FAXAST FAX/modem
for Executive Laptop,ATI XLVGAcard Motorola, Twinhead,all way below cost 8 kinds andbrands from $9.99
with Mouseg79ARCNET,Everex,
We do RentalsandLeases, Programming DesktopPublishing Availahie
ThomasConrad, Ethernet/Link
Ne haVe fOrSale an Amliahl Naillframe

Keyboard
extensioncables,Game
adapters

I I

HARDRIVES

I'

l l

'

S l'

Ss I

' siss

I I

52 T HE COMPUTERPAPER AUGUST '92

Pros: best audio card yet for Windows; superb

sound quality and software; General MID
and Proteus compatibility

Cons: only 904ay warranty; Proteus user's

manual and MIDI interface option
not induded, must be ordered separately

high-resolution 16-bit
multimedia sound card for PCs
B Y GR A E M E

tst Sssmr Slahw Sais

4mwll rm

BENNETT

CK aa

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RIsls orjml rsl ww I SNlt

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Besides MPC audio and General MIDIcompatibility,the Muliisound can be reconfigured to

emulate a Proteus 1/XR.

zLwI
CE COMPUTER OURET,
155-4800, No.3 Road, Richmond, 8.C. Canada V6X 3A6
Tel: (604) 278-2633 Fax: (604) 278-2661

ATTN: Students, Electronic hobbyisfs8I Smcrft buyers

EtAKE
tRADEINt00!!

upgrade your system from286 fo 386 to rI86. W

aying that the Multisound module

by Turtle Beach is an audio card is a
little like saying that a Ferrari i!
"transportation." The Multisound
provides 52 simultaneous voices of 16-bi(
digital audio via its Motorola 56001 DSP
(digital signal processor) the same chiT
that provides NeXT computers with theit
exceptional audio playback capabilities,
With an optional MIDI connector, the
Multisound (a full-length AT style. card)
provides MIDI in, out and thru porta

We have a huge selection of new items stock-in this month !

8s
os~a

All Bare Bane Systems include

the following configurat/on
-13" Mini Tower Case w/200W
PS II Speed Display
-1 MB RAM (70NSj
-1.44M (3.5') Floppy Drive
-/DEI/O(2S, 1G, IPf Card
-101 Key tactik Keyboard

&$00
00

0 '

- True-Intel 486 DX-33 CPU

- 486DX 33MHZ Motherboard
(w/64K CACHE),AMI BIOS

........................$' 939.00
4S6SX-20 w/CPU Mother board..
...............$269.00
486SX-25 w/CPU.............$299.00

ATI XL (OEM) 512K.........$109.00

0
m r

- True-Intel 386 DX-33 CPU

- 386DX 33MHZ Motherboard
(w/64K CACHE), AMI BIOS

.$'519.00

special

- 386SX-16 CPU,AMI BIOS

$279.00

inf8.)e
ill>I

386DX-40 04K cAGHE (wl cPu)........

.

. .

. .

....$289.00

486DX-33 ooK cAGI-IE (w/ cPu).......,.

.$699.00
386DX-33 (wl cPu)................$218.00

.$'389.00
special

'

. 40MB HD 1.2M Floppy

- VGAMonitor
. MS-DOS
- 1 MB Memory
- Keyboard
-Mono VGA
-

25" Full Size Tower (230W PS)...

...,... . , $139,00
19" Mid-Size Tower (200W PS) ...
.$109.00
13" Mini-Size Tower (200W PS}..
...,............ $85.00

..$599.00

special

41256-70/80 DRAM...........$1.75
41000-70/80 DRAM...........$6.00
44256 70/80SIMM............$6.00
256K 70 ns SIMM......;.... $14.50
1M 70 ns SIMM...............$41.00

PC/TV Converter NTSC System

......................................$260.00
Prolab Gray Scanner w/OCR.....r.
......:...............................$252.00
Ptahb Inner UPS Card...$175.00

special

386SX-16 wlCPu M/E(..........$149.00

386SX-25 w/cpu tvi/t)..........$1 59.00
386DX.33 sdK cAGHE (w/ cPU)........

I ;

Cables-Power Cord 6
-Set of IDE/Floppy Cables
-IDE Cable

-Dual Floppy Cable

Cleaning Kits-3.5' or5.25' Head Cleaning Kit

-Mouse Pad
-'MFM Cable (set)
Hardware- .
-Screws. Studs, Edge Connectors,
Cables, Rails, Eic...
-30 Pin Slmm Socket-

(Modlfy sip psocket.)

-Used BIOS
-Crystal Oscillator
- 27c256, 27c512, 27c128 EPROM

IDE I/O, AT I/0...........$3.00 Sr Up

Floppy Drive.............$1 2.00 & Up
Computer Case.........$10.00 & Up
Fax Machine............$50.00 8 Up
Power Supply..........$15.00 & Up

Display & Used Model

(6 Months Warranty)
14" SVGA 0.28dp
(1024 x 768) Interlaced............
.....................FROM $180.00 up
14" SVGA 0.28dp
(1024 x 768) Non-interlaced....
.....................FROM $250.0O up

286-12................
286-16................
386SX-16...........
386SX-20...........

.....$59& Up
.....$69& Up
$79.00 & Up
$89.00 & Up

386DX-33 (64K)
(NO CPU)...........
486DX-25 (128K)
(wllh CPU)..........

$69& Up
$560& Up

101 Keys Tactile Keyboard

386SX Mother board
386DX Mother board
286-12 Mother board
286-16 Mother board

Mini, Mid, Tower Case

200W-250W P.S.
4S6DX25 M/B
486DX33 M/B
256K VGA
512K VGA
'IMB VGA

Intel inside is registered trade mark ot intel corp.

Company Policy
.No cash refund
-No guanante on ovaiiabtiity of advertised items.
.Most items have limited qvanitity, Ie Iirst come srst service bass.
-Aii sales are final.

-AV above pnces are for cash 5 cavy only.

.No wsa or cheque wis be accepted.
-A/I brand new items have t y ear wanonty,
-Ail used parts S components have 30 doys wananty.
.AV obsotebe (k damage items have no worranty.

'

11:Omm-t:00pm

Sot II:
scorn 0$0pm

Sua 0 Hdldot doted

the Nlultisound is
a uniquely highend alternative to
the usual gamut
of cheesy-sounding PC audio
boards
Installation

Installation was a breeze. Despite the fact

that our 486 was loaded with an ATI
Graphics Vantage VGA card, NEC SCSI
host adapter, and rara)Ion PhoneNet card,
the card worked without any fuss..
Because Windows 8.1 already has multimedia extensions, only the Turtle Beach
driver needed to be added to the list'of
sound drivers. The actual installation took
place via the Control Panel, and was no
more dinicult than changing printers.
Once installed, it magically adds a
whole ne w d i m e nsion o f s o un d 'It
Windows. The n ex t t i m e w e s t arted
Windows, a trumpet "tata" fanfare welcomed us to the world of Multisound
Windows.
Exiting Windows produces a charming
cascade of chunes. By opening the Control
Panel, we were able to previeNr and, uh,
sample the digitized .WAV sounds that
come with Windows, but are not usable
without an audio card.
I

Sampling Sound

There i s n o do u b t a b o u t i t th
Multisound is the best-sounding audio cirdI
for the PC we' ve heard. Its Qdelity is head
and shoulders above the next-best card
we' ve heard, Media Vision's Pro Audio

T HE COMPUTER
PAPER AUGUST'92 5 3
sse
e"

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To best appreciate any synthesized

instrument, it is essential to add a little
"ambiance" to the mix with judicious
amounts of reverb. The Multisound, like
the standalone Proteus modules, has no
such digital c:ffects, and hence tends to
sound somewhat compressed."

eaaaeeaan

It may be necessary to defragment your hayd

drive to successfully record direst-tedlaft.
'

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'

'.

'

Product: Power Chords

Many MIDI musicians (certainly most synthesizer players) are famiTiar with the Emu
Proteus, a rack-mountable synth module
first released in 1988 and now amilable in
several models (including a Mac-based
model marketed by DigiDesign, predictably called MacProteus). Inside the
Multisound beats the heart of a genuine
Proteus 1/XR. I n deed, Turtle Beach
daims that the Multisound's MIDI synthesher is 1009o compatible with the Proteus
can be used exactly like a real Proteus with
only one exception: Multisound only
implements the first two (audio out) outputs of a Proteua Presets that use outputs
34 will be silent.

Musical QuaBtles
We were particularly impressed with the
steel string acoustic guitar samples, the
piano, drums and the arco strings. The
trumpet sounds are fairly authentic. Not as
good were the sax samples (Korg seems to
be the only company that's had any success
at mimicking a sax), but it is worth considering that just imitating the waveform of
an instrument i s n o t e n o ugh the
nuances, pitch bends and expressive gestures that distinguish a virtuoso player are
all too often absent. from synthesized performances. It's no wonder that real wood-

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System with automatic

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$249

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Conclusion
At C$1195, the Multisound is a uniquely
high~nd alternative to the usual gamut of
cheesy-sounding PC audio boards even
the ones with Gold" or "Pro" tacked onto
their name to imply their use for professional applications. FM synthesis such as
that popularized by the "Ad Lib" card is an
outdated technology that frankly just
doesn't sound very good. That level of
audio fidelity or lack thereof might be
the minimum required by the MPC (multimedia personal computer) specification,

but there will always be people who appreciate the asthetics that come with better
quality. Some folks are meant to drive
Ferraris.
Contact: Tur5e BeachSystems, 717443M16.

FaxmOuth a complete
Voice/Fax aeicval system
with password protection for

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- Variable l,enght Messles

- Remote Access

~ - Call QmFer

- Call Screettlng

- Message Forwstrthng

- Call Holding

- Message Nolllcatl0tt

- lNIltsl Recorded Voice

- Uarlable Compression

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programsforrecording, editin
gand mixing COit is the software. Happily, the software supplied with the Multisound is a delight. It
smoothly integrates with the Windows environment and worked without any apparent
problems. The only complaint we can level
against it is more of a Windows problemwith the separate Recorder, Mixer, Sound
Editing, Patch Bay and various other panels open at the same time, you end up with
so many windows that the screen is a messl
The PC desperately needs a capaMity similar to that which is standard on Madntosh
and NeXT computers where multiple monitors can each display different portions of
a larger workspace.

Charda
~ IMyos

~fya ~

Muftlseund comas with a suile of Windows

RUNS N THE BACKGROUND

owesahaadahal

Uhn&3 .I'~hear'eyeayeds

~ - Auto Attendant

IT'S HERE!

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FEATURES:

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2 LINE VOICE MAIL SYSTEM

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nnn

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Single Line VoiceMail

From: Roland CanadaMusic Ltd.,

5480 Psaftwccd Way,
Richmond, B.C. V6V 2M4
Tel. 804-2?04626
Prices C$99.95

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ameso
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BigmOuth the complete

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Heart of o Proteus

B Y BR UC K H U R N

If anything makes or breaks an appfication,

hearn'.,'..aria: .am: : aa:: :: anan

Spectrum 16 and it positively' puts Sound

Blaster Pro and other the Shit audio cards
to shame. Nevertheless, even an untrained
ear will detect a considerable hiss accompanying the sampled sounds. We soon
determined that this audio infidelity was
no fault of Multisound's but rather the
"standard" Windows .WAV samples. As the
Multisound manual says, Unfortunately,
most of the sample .WAV files provided by
Microsoft Windows with Multimedia were
recorded poorly or at low sample rateL
When we tested the Multisound's internal samples, we were wildly impressed.

OI' S

Softworo

II

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Q,.-.yd...-.:.: .

' es'l,.l ash.ra

IX

5NIsh
2 .2 r"
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fyou are looking for a fun and easy way

to produce sequenced music at home
in the comfort of your own Windows
environment,check out Power Chords.
Although primarily designed for guitar and
fretted instrument players, Power Chords
provides both beginning and intermediate
players of any instrument the necessary
tools to produce respectable-sounding
sequenced songs.

Power Windows

Power Chords takes advantage of Windows'

graphical user interface by using icon
images to represent chords, rhythms,
melodies, etc. These components are first
created by th e u ser an d p l a ced on
"palettes" until they are ready to be
dragged from the palette and placed on
the song sheet. A variety of different userdefined chord rhythms can be appliedto
the chords to produce strununing, plucking, or fingered pattern sounds.
Melodies, bass parts, and drum rhythms
are all prepared simply by clicking the
mouse button on a graphical representation of time and note, which is especially
handy for people with limited knowledge of
musical notation.

Interactive Power
, The interactive nature of Power Chords
allows all components of the song to be
previewed at any stage, allowing the user to
edit mistakes at any point in the development of the song. This is especially helpful
when producing chord sequences and
drum rhythms, as it allows you to create a
"loop of the sequence and add or subtract

voices during playback

Bass parts and melodies may be similarly created and edited or, if you have instrumental shlls, you may want to record your
own performance directly from a MIDI
instrument. With the rhythm editor you
can correct or embellish what you have
played, so even those with limite'd instrumental shlls are able to create impressivesoilildhig pelforlnailceL
Creating and placing in a song patch

T.ne

changes and other MIDI control data can

be done with similar ease.

Limited Power
Power Chords is limited in some areas
for
example, if
you want to produce a song
which is in 5/4 time there appearsto be no
way of setting three beats per bar, you are
confined to writing songs in standard twoor four%eat measures. Similarly, the drum
rhythm editor only allows single4ar rhythm
patterns.
This may be fine for simple rock or pop
tunes but is not suited to the sometimes
complex rhythmic structures of jazz or ethnic music. The built-in tutorials are well
organized and the standard Windows4ype
help screens are available, but I could find
no information or workarounds for these
particular problems.
The demo songs provided with the software arefiyr too corny sounding to be taken
seriously by anyone with a musical background. I feel that the authors of the software could have spent a bit more time on
the finished presentation of their product
to better illustrate its potentisL

Playin9 with Power

On the srholc, I enjoyed "playing" with
Power Chords. The positive features I men-.
tioned previously would prem to be useful
to even relatively sophisticated M1DI enthusiasts. The MIDl files created in Power
Chords can be easily imported into other
sequencing or notation proyams. Power
Chords' strength lies in the program's aMtty to experiment and test out patterns and
melodies interactively; its ease of operation
and relatively short learning curve are also
posiYioe factors.
On a scale of 1 to 10 I would rate Power
Chords somewhere between 6 and V; hots.

over I'm sure there are a lot of budding

young rock'n'roH guitar players who would
give it a 10I
Brtros Hom is a lau trumpet player and composer/arranger living in Vlctorta, B.C.

54

T H E COMPUTER PAPER A U G UST '92

S~

mm I

Naxar 386$X20 Notebook

ZenithNustersport3$6$XI20 notebook

Specificatiottst

Specificatiottst

2MB Ram
1.44MB Floppy
40MB Hard Drive
I''(iA 1.('D Screen
MSDOS 5.0
2.5 Hour Battery
6.51.hs Net W'eight

2MB Ram
1.444MB Floppy
60MB Hard Drive
l'(iA L( D Screen
MSDOS 5.0

$1,548.00

g1,8SS.OO

3 Hour Battery

6.61.bs Net 8'eight

While supplies last

Clearance Price - Limited stock

PORTABLE PRINTING POWER

Canon's award winning BJ-IOe Personal Printer
Portable, Silent, very Affordablel
360x360 DPI
83 cps Letter Quality
Emulations:
IBM X24E
BJ-l30e
Parallel interface
80 column print width
Sheet Feeder Included

eamon
PRINTER PRODUCTS

Z EN I T H

11

D AT A SY ST E IES
A Bull Company

'I

$89.00
8'ith any Notebook!

' 11 ) 1

li mi ted Stock

I
Z ENIT H

MSDOS 5.0withAdvnnced Pnwer Manngement

Micrnsnft 5'indnws 3. I
Mi crnsoft Lan Mnnnger ('lient Shell
Novell Netware Client Shell
Banyan VINES System Client Shell

DA T A S Y S T E M S

A Bull Company

Nicroprocessor
Nemory

:i386SL 20MHz
: Standard 2Mh
: Mnx l2Mb

OPTIONS AND UPGRADES:

2Mb and 8Mb memory mnchiles
2.88Mb Flnppy upgrnde
l20Mb Hnrd Disk upgrade
Active-matrix ( nlnur Display upgrnde
Twisted pair nnd Thin Ethernet Lan Adapters

: Floppy I.VMb 3.5"

: Hard Drive 60Mb
Option

Interface
. Video-Out Port
Nous'/Eeyboard
Integrated LAN

Display Type
Battery Life

: Floppy 2.8Mb 3.5"

: Hard Drive l20Mb
: I xserinl. I v parallel
: Modem slot
: 800x 600$VGA
: Standard Pnrt
: Ethernet
: 640x480 VCiA
: 4 - l0 hours

READYDEVK port replicator $150.00

Replaces trnditi onnl docking moduleswith

S Z95.00

compact accessory providing connection to

Monitor. Printer. Mouse, Modem.
and Keyboard. Perfect for the office. lrhen you
want tn go, j ust disconnect the repli catnr nnd go.
All cnnnecti ons stay behind with the Readydesi.

T HE COMPUTER PAPER AUGUST '92

MARKETPLACE
IBM Personal System /2
Model 40 SX

Super V(iA n>nitor

l()24~76tt .2t(I)P
Super V(>A Contr<>lier
with 512K I'astvideo ram,
I;xpandahle to I Mcg

Business

Class

I.I I ) Case (Nt

I'.xaclty as shwn)

20MH: i 386 .')X I'rocessor

2MB Mentary (I;xpandahle to I6MBj
I'i i e I;xpansi on slot
I.44MB 3.5" I:loppv Drive
40MB or N)MB Hard Drive
Onboard dri ve controller
I6bi t V(i.4 (i raphi cs

Turh Y>witch
Reset!>witch
Keyhard I.ock

Canon l)ual l)rive

S.2S" and t. S"
tlppy in <>ne single

l)isk l)rive.

)igital Speed
)isplay (MHe)

IOI Key or l22 Key Keyboard

I'.nhancedCM()S
Setup Ch>ckCalendar

I97 8'att sui tchable pou er supply

1Vo)4t available at ANO Off ice Automation.

I'anasonic CI)-R<>m
l)rive, 6ttOM Bytes

I'ron( Panel
Pwer Switch

IBM Personal System

l2 Computers.
Call noI4tfor pricing information.

Standard Configuration:

CD-ROM Disks:

vattt'>DX40MHx - t>4K Cache

*4Mh Memory,(Rxpandsble)
el.2Mhtt> 1.4Mh Combo l1oppy Drive
ettt)Mh IDR Hard Drive
*I"anssonic ASOMb CD-ROM Drive,
*2$erial, 1lParsllel, (lame Port
v14" Colour 1>V(*'A, 1124 x 7(>tt Monitor .2SDP
*Vt'A Card wl S12K
vMsxiawitch Enhanced tttl keytss>rd
vTwo yearsParts tk I.sbour Warranty

v CD (lame Pak (4 (lames)

ANO ENTRY LEVEL SYSTEMS

386SX/25 System
386DX/25 System
386DX/33 - 64K Cache
386DX/33 - 128K Cache
386DX/40 - 64K Cache
386DX/40 - 128K Cache
486/33 - 64K Cache
486/33 - 128K Cache
486/50 - 64K Cache
486/50 - 256K Cache

POSTSCRIPT

I.itni ted t')uanti ties!!!

Price May Vary ByLocation

2.5MB RAM

PostScript

$1,8S5.00

LBP 4 Plus

1.5MB RAM

f 1,285.00

Laser Beam printers

LBP 4 Lite

dttIB Rant
I.2NB Floppy Dri ve
6tIMB IDE Hard Drive
SVGA Controller wl 5I2K Ram
Super VGA Colour Monitor .28dp
Compact iVon-LED Case
Enhanced Keyboard
2 years Parts and Labour IVananty

con&gured with.

* Prtcittg nuty vary by location

AFFORDABLE,,

$1103.00
$1180.00
$1209.00
$1221.00
$1215.00
$1227.00
$1619.00
$1678.00
$2167.00
$2202.00

AIl systems

* I 1 850.00

'

'

55

56

MPUT ER PAPER A UGUST '92

;=,~EF~ N S;N

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THE COMPUTERPAPER AUGUST '92 57

or not you really need a computer at all.
Don't feel that you will be left behind or
considered old~hioned just because you
don't have one it is those feelings of
techn~
t " t h a t computer makers have
long relied upon to sell systems to home
and small4usiness computer users.

Start with the software

83, ".:;.,:

o you' ve decided to set up an

office at home. You will find no
shortage ofadvice from people
telling you how to go about it.
They' ll tell you how high your desk should
be, how much lighting the office should
have, the amount of floor space it needs to
occupyinorder to get a tax break and what
kind of chair is most "ergonomic."
Near the end of the list will be some:
simple instruction like: "and finally, buy
yourself a home computer, printer and software to u s e i n yo u r n e w of f i c e ."
Unfortunately, deciding to buy a computer
for use at home is where your work really
begins-not where it ends.

Do you nood a computer?

To begin with, any decision to buy a personal computer does not necessarily follow
from a commitment to build an office in
your house. Despite what computer manu-

facturers will tell you - and what you hear

f'rom others who have already taken the PC
plunge you should carefully evaluate your
need for a personal computer before you
buy.
You can start by discarding all those offbeat ideas you hear from PC manufacturers
in their ads. The cost of buying your PC
cannot be cost-justified, for example, by
using it to organize recipes, phone numbers and addresses. For most people' s
needs, a rolodex and a box of file cards is
still a better alternative.
After all, who wants to go running to
the computer every time you need to check
whether your bechamel sauce needs two or
three tablespoons of fiouri It is unlikely you
would havethe room to keep your computer in the kitchen and is probably impractical to print out a recipe every time you have
to check an ingredient list.
So the first issue: to consider is whether

None of this is to say, of course, that a personal computercannot be a huge boon to

your home office.
The idea isto approach
the decision on your terms starting with.
the kinds of problems'you think a computer can help you with.
To make an informed decision, you
need to realize. Grst that PCs are great "integrators. A personal computer, printer and
computer "modem" offer the, potential to
integrate into one unit the functions of a
typewriter, desktop calctilator, fax machine,
telephone.dialler, filing cabinet and a
whole bunch of other jobs for which there
is no nonwomputerized equivalent.
The kinds of jobs a personal computer
can do aredefined by the software you buy
for it. Your computer hardware is important but if it won't operate with the soft-

ware you need, then you may as well do

without one.
It is therefore crucial that you choose
your software first and only then think
about the type of computer you will use to
operate that software. And it may well be
that the software determines the type of
computer you will need.
Let's say, for example, that you want to
bring work home with you from your computer at the office. If successful,this may
allow you to be able to work at home once
in a while. It can also be a way of avoiding
having to work late at the office when a big
deadline looms you just copy your work
onto a floppy disk and finish it at home on
your home computer.
But it is likely that those in charge of

buying computer systems at your office

have decided on a certain make of software, and the computer inyour home
office would be totally unsuitable for working at home unless it can properly nm that
software.
There am a number of things this software is likely to require. First, it will need to
use a particttlar type of computer "operating system." This is the series of commands
which tells the computer where it is supposed to store the information you type in
from the keyboard, how that information
should be displayed on the screen and
when it should be moved to the printer.
There arecurrently three popular operating systems: MS-DOS (in use by some 70
million computers around the world).
OS/2 (in use by more than two million and
heavily p
by IBM at the moment)
and Macintosh Systems 6 and 7 (in use in
all Apple Macintosh computers),
As a rule, only those computers that are
classed "IBM-compatible" will be able to
run MS-DOS or OS/2 while only Apple
computers can use the Macintosh operating system. One other name you might
hear when talking to computer dealers
about operating systems is Microsoft
Window~ p i ece of software that operates
'in conjunction with MS-DOS and allows
you to control your computer by pointing
at pictures and move windows" around the
screen using a desktop pointer known as a
"mouse.." You can, however, use Windows
software with either OS/2 or MS-DOS.
To giveyou.a more complete picture of
these software issues
as well as some of the
more detailed hardware question~
are
proud to offer the article opposite bf
Douglas Gray, a Vancouver business and
real estate lawyer, consultant and author of
numerous best-selling books.
Happy huntingfor your personal computerl

romoted

428 OunlevyAve., VancouverV6A3AT

251 4309

ll

c s

s
'
I

II '

Dunle
NEWIRCH

Flc 25$-0117

Systems

Monltoza 04" .28dp,1024s788)

(Z yearswarranty uahssspecSed)
Dartus lz3(anno)/144z(Azdp, Qos4so) .. 0102/280

80486 . 25 SXP3DX MHz,....,.........,$509/$749

1024/14Z4noncntalsce ..-....-.... 0 315p75

Vlewsonk 5 14' nan4nserlsae 1 yricstrsni r . 025/0450
7 17" 1 yr warranty .....,...----.... 01419

Plhttsz (z yearwarranty)
Panauek l1%/ll%l 9 pla ......... . . .0175/0185
128/l1zc
l 24pin.. ..............0250/0340 .
'
Citizen140+ph(chart) .. . ........... . . .. . . 850 :
GSK l45 2c pill (COIOllf OpIOa
) m w n w 0430
Fu)ltswl)00(wlih cohur Ist) - ...................L%0 .

clx 5468/5468
NL ....... -...........,.........Q45/409
zi36 Mul8aync .................................... 0449

Laser Prlnfel

SonXlIJIH .................................Sioag

I I

s
I

'

Paia going
rsfcsismave.

SHOPPINGHOURS: Moa- Sat.10:00am-6:30pm

C OMP U T E R

I'a

(parking
atrear)

80386 16/20SX MHz ......................$329/$335

25 SX'PX MHz ......,......,....,.$345/$409
33/40 DX MHz ................,... $419/$435
80286 16/20 AT MHz ......................4309/$315

All MOdelS Feature: (~i.h.s c~

1 MB RAM
(2MLAdd uS, 4MB.Add09$)

Mlnl-Tower with ISD, Chdr, Digits

Case w/200 WPS
CSA
Ucensed AN BIOS
101-hey enhancedkeyboard
1A4MB Soppydbk drNe (12MB.Add09,
144MB+1.2MB4dd 067)
Hoppy/hard conhoIer wlhadapter
Ssr~paralleggameports
Tailor~de, compkte wtusers' technkal manuals
2 yr warrantyparh 4 labaur

$815
PAL OAlprldent 16 BitVGACard w/SlzK (1MB +015)
To UPGRADE toSOPER VGA add

Magn
ates Super Cobr14" VGAMonitor 10?Ax788
2 Year wammt
r

$269
PAL OAKfMdeat 10 BitCard w/25sK

To UPGRADE toVGA add

l4" VGAMonitor,42 dot pitch, (QOs480)

2 Year warranty (Dsrtus1442)
To upgrade toVGAmonoOAK16 Bit VGACard w/258K
12" YQAmono. 2yass warranty. Add $135

Call/Fax tocheck
quantity discounts.

Hascl Drives (z yr warranty, unless

spedaed)
TEAC 10$MB 19ae ........................... ...$340

Fujltsu 10SMB 19ms...................,.............L%5

NEC 105MS 19se
. .CQS
Seagate CMB 28ms/105MS
lsms .. . . . 02151335
Master SlMB 17ms/130MB l5ms
........... 015/39$
QuaatumsSQ 17ism/ loSMB17ms........-.....OZ45/379
120MB 16ms/zcShS16ms........... 040$/719
wD
c oMB 16ms/85MB
19ms................ 028z/295
125MB 15ms/210MBISms ............ 0875/S99
.

Hoppy Dtivea (z yr warranty,EonFu)asu)

TEAC/EPSON/Mibubhhl/Fujllsu 1.2MB
.......,........ zb7
EpsoqfKAC/Mltsublshl/Fu)ltsu 1.44..................... 4$7

I/O HD/8) Conhomer Canl

Sama
Legead Premham/
nontnterlsce .......... . ,.... t339/385
TVM 3A Ll/4A+ nnn4ntertsce..........='... Ass/399
I IDKKMFN17 17/5311 17" 1280s640
...... 0109S/1395
NEC 3FGK
15"/4f615" .......-..............- .......4819j989

Monsea
hLS. 2 ButtnnbultonI Flrenze Nce ..........., .0431IT
lugltecbMouseman SeriBus .... ......-= -...-070/072

VMeo Geds
AcU 256K/RmlTEK 1M
B .......-..-.......--........-....038I75
Trident Slr/IMB .-.-.-...---....--. - - - - - - 059/84
ATI Excel XL 1lNB
w/mouse ............ -.. ......... 0169

DLamond
stedih s4 1MB, ......,....,....,........ usa

Mother Boards

288-1z Mlh/16 MHr/20MHz

....... ........... 4$/90/96
386.18
MHzlzOMHs..... ...........,.............,...0140/l50
25 MlhtzS hSh DX .........................,0152fSS
33 MHs/40MHsDX ...................--,.....-.... OzsSfkl9
488K MHrP3 Mlh Dx ........ . . . ............. Q19/809

ts/tr/1G................, ............:...............................411
ZS/1P/1G...........................................................017

Memo
s

ll Bit with IDE fP port ...............,........,..............., 018

28/1D/1G 16Bltwltb IDCH/F ...........,..........,,.420

S NM 1MB
(256K)/1MB .............. .. .
.. 050/36
SlhN 4NB .......................... ...........-.......0155

Tape Backup

Fax/Modem

Cobradd D, j10 60/120 MB..................,...........,....$?A8

ColoraddD,j20120/250MB ..............................0320

limi& Qamufty,PHcesabject o durngeeiSolt mere; Zyese in 8asiscsi. Sutfecr lomun4ieunr eammty, Smhargeloetit cmd

Upgrades

Modemzc00(t yr wsrr) ................

Zoom2400(7 yr wsrr) ...............
$129
9600/?
A00Send/rccFar/modem (7yrwarr)
Zoltrh 9NO/zcoo
Sn+Lcv FaxModcm(t yrwarr) . mls

Hewlett''adrsrd IIP, 4ppmI III, 8 ppm --.. 0990/010zz

IIIP. 4 prsctIlht, 17 ppm..-.....-...-.. 013/SIN,
Panasonk 4410, S
ppm .......................... 0$10 .'
Softwcle 4 Qhcra asa for fasesr
price
hSQGS 5.0Completeven~64 ..........- OT5/439
%inks xl/Net%areLaev1.0...... .... $43/C50

Miscellaneous

pewer~urge Bar/ printer cable 6"....... .

07 / t c '
AutopowerSwitch/SoundBhsterOKhlw/spkr uS/N19 ",
J VC l2 Hop04slag
JVCLccHD(l04ate)
09 / z u
UpgNded/Inabtmalon (purchuetramourstore)

Hopry rive/HardDrhe..-....... . . .-...... 41010z0 '

MotherBosr+power supply
......,............... zz5/010,;
RcNstar FullSystems....................., .....,..030 j

Math CoPzoceoior (Lifetime wananty)

80387 sK-16/IK40 .... .. . . . . . . . 4105/ 4115

S}f 25/ DX25.......................- ........4120/4130
ox'/ DX40.
... , SISS/ 0165

. ,

. .

. .

Glaa

Baby Desktop
wjLED.......... -........., ........ t43
MhgNld towa w/LED,...................;..QO/4%
Full tower w/LEDw/ps ....
............... zlzz

Keyboards (tet rahsaccg

Netek l01 Kabaneed,.......-.-....-....-.........-.030
Fons 2Nl/2000+..---..--. --..--...-.--05l/054
Keytmnk(YICg Focus 8001..--......,.----049/489
Nortbgste Oamlhey101..............................0110

Power Supply
20Qwps/jaba(3yrwarranty)-.....-......,..-..045/Oss

58 T KE COMPUTERPAPER AUGUST'92

Selecting a

cial statements
improve company image through
improved appearance of reports, proposals, correspondence

3. Nardware and Software

for Your Home Oflice

B Y DOUG LA S A . G R A Y

What can a computer dofor you-F Is it worth it F You must remember that a computer isjust a toolyou needtoknow whatjobs you want done before you select a computer. You must list thejobs you want
the computer to dofor you, review the bene
f its that you will gain, and look at the cost involved. Due to
increased competition and sekction you can get excellentfeatures nowfor an

aff
ordableprice.

1. Computer IJses
Computers can speed up basic administrative work and make available more information on which to base management decisions. The following are the more common business computer applications:
+ General information. S t o rage and
retrieval; customer profiles; profiles on
existing and potential suppliers and their
products; word processing applications
(price lists, personalized letters, mailing
lists).
Accounting. Sales invoices and purchase
orders; accounts receivable,and payable;
general ledger.
Management. Monitoring movement of
inventory inorder to maximize turnover,
valuing inventory to assist in monitoring
profitability; analyzing sales and profitability (which products or lines are the
most profitable, which customers contribute most profit to the operation);
preparing monthly finandal statements.

Planning. Preparing financiat budgets;

projecting cash fiow analyses; forecasting
sales; scheduling production runs.
Once you have completed the list of
jobs you wantthe computer to do for you,
> detail the information that is required for
each apphcation. An invoice will require
' an invoice number, date, customer's order
number, "ship to" address, item number
and name, quantity, price, discounts, taxes,
etc. You will need to quantify each application to know the size or capacity of computer system you will need. For instance, how
many customer accounts do'you have?
How many sales invoices are generated
monthly? How many suppliers and creditors do you have? How many items in
- tnven'tory?
The next step is to review your list of
computer applications and place them in
order of priority: must have, should have,
would like to have. This is because when
selecting computer hardware or software,

you will seldom find something that meets

all of your needs. It is therefore important
to remain focused on the essential priority
applications.

2. Computer Benefits
Your next step in identifying your needs is
to list, for each computer application, the .
benefits that will be realized. Common '
benefits are listed below:
Respond faster to customer inquiries and
orders
Improve cash Qow and reduce interest
expense
Speed collection of receivables
Keep projects within budget
Reduce costs of outside services
Reduce inventory and inventoty carrying
costs
Reduce lost sales as a result of fewer outof~tock items
Reduce future labor costs
Improve timeliness and accuracy of finan-

Selecting the right computer system is very

important, so be prepared to devote time
to your deliberations. Because this is a very
technical piece of equipment, you may wish
to seek the advice of an ind'ependent computer consultant, to make a recommendation on the appropriate hardware (the
physical equipment) and software (the
disks and programs) for your needs. The
consultant may also assist with the initial
tralrling QIld startup programIIung.
Today there are software packages available for a wide variety of functions as well
as indusuy sectors. As a rule of thumb, it
should be possible to find a package for
your business that will meet 80/o of your
needs. Some businesses with unique needs
opt to have a sofuvare program customwritten for them. However, the variety of
programs readily available, the speed of
implementation, and the bearable costs all
combine to make off-the-shelf packages the
best bet.
Your software program selections will
predict your hardware needs, notvice
versa.You don'tneed a computer any bigger, faster, more sophisticated, or more
expensive than is needed to do the job. It
must however, have the capacity to house
the programming for each software program you intend to install. Also, allow for
projected growth. Many businesses use a
dot matrix printer for routine financial
reports and customer records, charts, and
aphs. If you expect to be producing

Kh
'ghosty reports and proposals, a letterquality or laser printer is recommended.
Laser printers are becoming more affordable all the time.

AN INVITATION TO EXHIBIT
Multimedia Fair
BQT DiscoveryPark
Saturday, October24, 1992
The British Columbia Institute of Technology is hosting a Multimedia Fair on Saturday,
October 24, 1992 to be held in the Multi-Tenant facility at Discovery Park The cost for

exhibitor space is$150per booth.

Our objective is to provide an overview of B.C.'s growing Multimedia industry and to
bring together individuals or companies participating in this area. You will have an
opportunity to network and to form alliances, and to market your particular expertise to
potential clientele.

WHO SHOULD EXHIBIT?

QH-4261
Dimension: MhhH:
15oxt4h86(mm)
Weight 1.6?kg (G.)

EH-4201
Dimension: hVlbH;
16sx150x150(mm)
Weight 2kg (G.)

AaSat~

XH-4203
Dimension: baJAH:
2tox140x115(mm)
weight: Nkg(6.)

TM-4230

HihR%L

POWER

Dimension: txvlhH:

SUPPLY

Weight 2.5kg (G.)

WARRAN
TY

2tox1sozt50(mm)

Fs x senna

F'OCUS7orelcs 8 ca

1454471 Ns. 6 Itl, Richmond,B.C. V6V1P8

Far. (604) 27344NPhons:
(604) 2734IN6

Those of you involved in:

computer-based
applications
hardware/software
animation
graphics

sound systems -

interactive video

cd rom
television
telephone
radio
video
newspaper
script writing, etc.
photography
It will give you anopportunity to show off the latest technology, establish and maintain
your position in the industry, developrelationshipswith your newbusinesspartners,
increaseyour client baseand let industry and the public know what you are doing.
THISISAN EVENT YOU WILL WANT TO BE PART OF!
MAKE PLANS N0%!
For further information and an Exbib|tor Registration form please contact
LaaraSavie,Program Coordinator,School ofBusiness,Tel.432-$614.

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY

THE COMPUTERPAPER AUGUST '92

overuse ofcomputer jargon, and indude
section tabs, an extensive index, and a
Help section to assist the operator to
quickly find the necessary information.

4. Pitfalls to Avoid
Inadequate storage or growth capacity.
Avoid purchasing a computer system with
inadequate capacity, or one which cannot
grow with your business. To add additional
storage capacity or new software programs
can literally double the original cost.
Starting with complex applications.
Selecting a difilcult or complex application as your first computer task will cause
&ustration and much wasted time. Learn

by implementing basic functions. Avoid

leadingedge or state~f-theist technology. As an inexperienced user, stick to the
tried and true.
Nonspecific objectives. Loosely stated or
overly general benefits to be achieved will
leave you not knowing ifyou have met
your goals. When you are listing your justification for buying a computer, your
objectives should be measurable and easy
to achieve.
Poor documentation. Instruction manuals which are not "userMendly" will cause
considerable delays in learning the software. The instruction manual should be
concise and easily understood, without

59

DOUGLAS GRAY ls a Vancouver business and

real estate lawyer, consultant, and author ofnumerousbest-selling books, IndudingHome Inc.: The
Cenedlen Home-Based BusinessGuide; The
Osrqpfere Canadian Small Business Guide;Me/dng
Money fn RealEstate: The Cenedien Resldenffe/
Investment Oulde; Buying, Owningend Sell/ng e
Cond'omfnfum;Mo/rgeges Mate Easy (Fe// '92) end
Re/sing Money: The Cenedlen Enfrepreneur's
Oufdefo Successful Business Rnendng (Fell '92)
fall published by McGraw-HIII Ryerson), and
Merkeffng Your Product;Start end Run e p/ofebfe

' ,
:

'

, .:

':

: : : :

: .

: :

: :

: : : :, '

-::::::-::::::::.:::::i@iigiarg::

Om::imam
,:iieet,'

ConsultingBusiness;and The Entrepreneur's

Complete Self-Assessment Guide(published by

Selt-Counsel Press).
It you want further Informauon onthe educational and other excellent services available to assisi
your business success, write for a brochure io:
National Home Business Institute Inc./National
Small Business Insiliuie Inc., 30M865 Klngsway,
Vancouver, B.C. V5R SW2. Fax: (604) 436-9155.

. tIIN08lf AC(!EBS.L(NP.
.

' :

'

,
,

, -

'

: .

, :

'

'

',' CONING
I::SOON'.:

'
'

'

'
,

: .

.': 'FREE,::AC("E88,::Fl&S:,8ECTlON,
:C::LASSlFfEDS:-...

'5HAT:::Y::OU,::::C'NAf:,:::::M188:,::::t'
:
NEFUL'':::INFORM
ATION '
pjiigs,::.:C
IIstoms,:Libiarles;::
:T:VS:::Toilsm-:In BC,::ConsIIIates
"

.: AIIllnes,:

'C

1/
5

A4w '

c-

"I don't think we have the time to send off for the free government booklet on this."

Laptops
Notebooks
8 Palmtops

~li~aaK

Notebook

Entry Desktop

AST Premium Exec

386SX 25MHz

Intel 386SL 25MHz

6.2 Ib,4 msg RAM
60MB HD
VGA Backlil

1msg RAM
Cchur VGA14'.4ldp
256K VGAcard16 bil
42 Msg Hard Disk
3.5' Disk Drive, Dssklapcase

Canylng Case,DOS5.0
/

Desktops

High Density 3.5 coskettes

Roland 2416 24pin, 192cps
Mhrosoft Mouse, OEM package
Fhppy Drive 5.25 1.2mg
Floppy Drive 3.5 1A4mg
Internal Modem2400 baud
CarcSnalFax/Modem 9600/2400
Winchws 3.1 Full Vemion
NCR 2 msg SVGA Adapter
ATI Gmphhs Vantage 1meg 6 mouse
ATI Graphhs Unra 1.6meg & mouse
Z el 14.4 Fax/Modem External

Cash oni

386DX-33 MHz 386DX-40 MHz

64 K Cache
125MB Hard Disk
4NIB RAM
fmsg SVGAcard
Cohr SVGA.28 DPMonitor

64 K Cache
85MB Hard Disk
4MB RAM

Cahr SVGA.28 DP Monitor

PEC

1msg card

Ncn- l nt 28 Monitor

128K Cache
125MB Hard Disk,4MB RAM
Tssng local Bus

1599
Lease: $57
256Kexternaloahs

256K Cache,4 MB RAM

SVGA 1MB16 bit
125 MB HardDisk,16ms

8 MB RAM,LocalBus 32 Iut

Teens leal BusSVGA

125 MBHardDisk
SVGANan.inisrhceManihr
SVGAMonitardsdp, 1g'TawsrCuss 1g'TawsrCase

125MB HardDhk, 15 muse

SVGA
Monitor 14'28dp
1B'TawsrCase

1999

2199

2579

Lease: $64

Lease: $71

Lease: $78

Lease: $88

Now find both Intertech and Peep at:

4317W19 Fraeer St.
Vancouver, B.C. V5V 4G4
Phone (604) 872-7337 Fax: (604) 872-2524

All eyNems
compl
ywilh*

101 snlancsd
keyboard

3.5' 1.4MB floppy drive

2 mouse/modem,
1prmtsr, 1loysfick
cannsclians
24 hour tssbng,minimum

1 mugSVGAcardTssngET4000 26) Waft

CBApower supply
125 MBHardDisk,15 ms
1 year pufnnnd
2ysnmhbar
SVGANan-IntsrhosdManilar

1799

QIIIIS kuS)MILIION
= DISTRIBUTION INC.

64K cache,4 megRAM

Color SVGA.28 dp Monitor

Lease: 53

4 NIB RAM,128KCache

4860X33NHz

1msg SVGA
card

: : :
'

486DX-33 MHz 486DX-33MHz 4 8 6DX2-50 MHz 486DX-50MHz

128K Cache,
4MBRAM
1msgSVGAAdapter

$159

SVGA monitor.28dp
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THE COMPUTER PAPER AUGUST'92 6'I

o me

ice om L i i n

Home effice

Is it a viable alternative?

CoMpLltlng:

No noises; no
distractions; no

S Y lsKTER T A L I O T

Okay y
ou' re fed iip wiN the rat race, tired of twoho-ur commutes,and convinced that the
spirit of Linda Btasrinhabits the ofrsce coffee machine S.etting up a home officeand mov
ing your skills there urill solve all your problems. There's no placelike home, right. Right.
Of course, uihoeuer said thisfor the first time didn't have a computer

pfessllres.

Yeah...right.

ome computing has

evolved Rom a tsnali, indistinct market into a lucrative
industry in the past few
years and it's showing no sign of
slowing down. It's also had a shaky

loleer'Ilsolerf
palces

start as far as hardware is concerned,

and has only recently been able to
change its image I'rom something for
whnps to something for the intrepid,
highly motivated pr ofessional.
Across Canada and the U.8., layoffs
in traditionally stable, whit~ ollar
professions have increased the popularity of home computing and redefined the type of computer we now
have in our homes.

se

The Rvoluelon of Home

Harchtvare
Both home and business computing
are really part of the personal computing market, but manufacturers
are reluctant to make a distinction
lately for a couple of reasons. First,
the industry giants who recognized
the cultural implications of home
computing a decade ago tried to
cash in on i t a l i t tl e too soon.
Remember the PCjrii Neither do I. It
wasn't around long enough to
remember.
Introduced as the definitive
home computer," the PCjr was marketed as a kind of family car for
Sunday drives in t h e c o untry.
Unfortunately, the country road had
already evolved into a race track,
and this machine was like a Pinto on
Valium. The industry underesthnated the sophistication of the market,
and consumers decided that sissy,
underpowered computers were just
phin insulting. Then, two years ago
Tandy came out with the 1OOO RI.,
and tested the patience of female
users with their perfect machine for
the housewife" approach. Clad I
wasn't selling it.
The second reason manufacturers are reluctant to call something a
"home" computer is that the line
between home and business computers has become rather obscure lately.
Reasonable prices mern that individuals now have access to the same 586
or 486 power that businesses do. In
fact, vendors today often sell the
same machines to both individuals
and corporations alike. Nor is it
uncoinmon to hear people boast
that their home machine is more
powerfulthan the one atwork
Because of this, a curious hnd of
CPU machismo has emerged ,much
to the delight of computer sales
staff. After all, home users don' t
have to cost justify a color monitor
or turbocharged co-processor; they
just go out and buy the newest
model when they can afford it.
Think about it: with Macintosh
promising "The power to be your
best," no one walks into a computer
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62

T I % COMPUTER PAPER A U G ' ' 9 2

tail

F i n i sh
Fine and unique joints

Ceshecccd
Pcma Page6Z
dealer and says, 'I'm a bit of a dud...have
you get a really slow machine with a 50minute dock spcedP"
Chances are the computer you buy
today is the 5sstest you csn afford and it' s
sold to you by a vendor who courts both
the busiuesi and home markets:.Sure, you
may net be able to take advantage of the
saxne service plan, corporate discounts or
vendor support that characteriz the business sector, but the fast home machine and
the fast oiSce machine usuaHy come &om
the same vender. Today, the, real difFerence between home computing and business cemputing is net where you buy your
machine, but where you use it.

Home OfAcas astti Talacommtstlnl

Unlike our competitors, we have these re5tsons to use the word

ual
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little carbon menoxide is expelled com-

muting horn the kitchen te ymtr dewn-

stain ONice. An even greater savhcgs would

come &em fhc anlollnt of clcclrlczty con
SLunccl tryhtg to atr~tdltlcm aS those Inessive, sealed ofSce tewcrs. Sure, thh may
sound overly eptinttsttc sight Llew (rcncctnber, they said the same thing abeut
reduced work hours), but the potential is
there. The dSFerenc is that, unHhc puhHc
transit or riding a bike te werk in a
Winnipeg blizzard, telecommutiag is

appeahng to most people.

In 5Lct, the same Rmd ef mache power

craving fer 5Lster CPUs is starting te entry
over into telecemmudng and caking at
home in generaL Ne iengcr is home cL%ce
computing something fer wimps. Many
OKce computing may be $or you {evccyone keelancers, contractors and sdfmnploycd
who sneaks into the ofHce on weekends
professionals pride themselves en their
raise your hand). Night ewls and workaaMity to make a Hsing Swn a home CKcc.
hohcs may seem likely candidates as weH, The emergence ef Snancial and current
but keep in mind that your personal life
SNLirs datab:Lses such as InfoClobe means
will chmge as a result of that new ofSce in
up404hesnhlutc htformatton h as dose as
the basement.
their keyboardL
Industry experts and seasoned home
A 800 dpi RLscr ptimcr can Pscldcmc czn.oflice professionals agree strongly on one
porat~
ty re p orts, whge bugeutsbcssr
thing: becoming your own bess requires a
services gatllcf electronic Lnall from cus
tremendous amount of sclfWLcipHne. The
temers and coHeagues alike. Fax madmses
diniculty here is that it's tough to lay down
and 5sx modems complete the ideal home
any hard and fast rules about whe wiH sucoiSce, snd make h increasingly cSSicuit 5sr
ceed and who will faH. In some cases the
you to mhs a ndes call, cmn whca yon'Le sick.
discipHneAepcndent Ofhce worker, who
Despite the mass appeal af home cons.
only perfornLS satisfactorHy at corporate- puting and tele
, I'sc yct so see
headquarters, may in fact blossom once
one sdentiSc study that
the khtd
r emeved frem t h c --office. I n o t h e r
of perscm best suhcd for this way of eekinstances, the independent, self-motivated
ing. There's a real danger that ccsrperacareer dimber may lose aH ambition and
tions leoking for a quick cashdka will
enthusiasm in the absence of his or her colembrace the technelogy; and neglect the
leagues.
larger perseLLel issues hsvcLhccd.
Thc National Honlc Business Ins'hulls'
Right now we only hear about the sucestimates that there are about 8.4 million
cess stories of Jec4'reelancer he moved
Canadians who are home efftce werkers,
home, saved $400 a month en daytnte 5MS,
altheugh calculating the percentage of
$200 on transpertaticm, and got rid of hh
computer4ased businesses among these is ulcer because he ne lenger clines en
a diKcult task. One thing that can bc said
donuts and cafeteria foocL Rut what abeut
with certainty is that modem sales are
the ones whe returned te the office
climbing every year and that, as users
because of the stress of work and Snngy at
b ecome more comfortable with t h e
L hc same time, of $6 disap chat~ o r
devices, the idea of 'telecommuting is
zening restrictions and iability premiunLS
growing in popularity as weH.
at homei
The wonderful thing shoat berne ccLmTalacommtttltsg Pros attcl Cotta
putiLLg is that, unlike Cutenberg's meLisle
Telecommuting, or Lhc abLTity to link your
type, which gave us a preduct, home cetnhome system with the local area network or
puting h a s g i v e n u s pro d uctivity
mainframe at werk {via your telephone
Unfortunately it's tough to capitahae on
lime), holds a lot,of potential for both
this if you' re jlcst exchanging one sttessfcti
e mployers a n d e mp l o yees a l i k e . environment fer another tf you' re 5Lcing
Conservative estimates place the number of
a customer's deadline, cooking a fivcpotential telecommuters in Canacia at
colwsc meal, and refereehlg a fuScontact
600,000 te 900>000, but this only hlcludcs food Sght between the Rich aS at ence.
persons already involved in traditional
The whole problem is conlpolmdcd by
computer~lated occupations.
well-intentioned software engineers who
Add to this customer service stafF who
come up with products such as Desktop
answer telephone inquiries, process elecTV, which allows yeu te plug the cLMe hne
tronic orders, etc., and you begin to see the
into your PC and watch television en yeur
possibheL Once Sber~ptic technology
computer screen. PersonaSy, I think such
reaches the home, there's no reason why a
products are pretty shck, but there are se
telephone operator couMn't Seld your call
many possiMities here, I doubt I d get any
from her home, access the mainfratne' work done.You could, fer example. vnadL
downtown, and stBI pump out that obnoxt ive broadcasts frem t h e H e u s e e f
ious calmed music to you while on hold.
Commens while balancing your heme
For employers espedaHy, land cost is
efBce budget on a spreadsheet package
the bigconcern. London's Canary Wharf
{spot the irony here).
notwithstanding, rental incentives for
Home OKce computinlP Ne noiseg ne
downtown OKce spaceare hard to come by
distractions; ne pressures. Yeah...right. A
and maintenance fees only add to the
friend of mine, whe resistecl the semptaproblem. Teleconunuting may be a solution of moving her operation home fer
tien. Large corporations such as IBM ate
these very r~
said i t was the modem
now experimenting with telecommuting, at work that forewarned her of the danger.
while stiH others are using a cotnbination
Sy some strange evelutionaty Nuke, the
of jobaILariLLg and satcHitc onices in cheap.
sound of a screaming chiM dSFcts vcty Kter industrial zones as an alternative. In
tle from that of two 24INkaud modems
grid-locked municipalities such as New
handshakmg at highvohune. Somewhere
York or Tokyo, the ability to dial-up the
in here is a message...and it ain't data
office computer from home may soon
enctyptccL
emerge as a powerM trump card at job
Peter Talbot is an ector with 8le city of
LILtCLVLCWL
Calyacy in Ihe Qsta lLLocessiny Secvioes Gspt
Still skcpticaP Joseph F. Goates of
and a heetance writer fsr several tscaf magaCoates gcJarratt, Inc., reports that more
than 50+ of publiwector employees volun- zines. Contact hen at 408488-888t.
It you' re the type of person who thrives en
multiple tasks, can process aH sorts of information simuluLLLeously, but feels rcsttsined
by the rigid 9 to 5 routine, then home

Func5orel

teering for telecommuttng already have the

right ecpupment at home. New that's Not ao
be appealing to ccnpteyerL
Knvironmentalists too have good things

THE COMPUTER
PAPN AUGUST'92

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f 28 0 Tr i son 486sx-2Q
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1 ~230 Trison 386DX-33

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T is on 486DX-33

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C O M P U T E R S
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3737 W. 10th Ave. (10th & Alma)
Vancouver, B.C.

63

64 T HE COMPUTER PAPER AUGUST '92

ISII has already developed the architecture for a unit that would rest

on top of a televisionset, a set-top box capabie of 9igabit speedsfor

data transfer that could beconnected to a fiberaptic cable network.

Apple, IBM Info Providers On A National Cable Network' ?

BEVERLY HILLS. CALIFORNIA,JUN 24
(NB) Apple, IBM, and the cable television indusuy may be embarhng on a new
line of information services,if the viuons of
their leaders expressed at the Seybold
Digital World Conference in Beverly Hills
are accurate. Richard Green, president
and chief executive ofixcer of Cable TV
Laboratories, likened th e p r o posed
National Information Network to the sys-

tem of interne highways built by the U.S.

governm
ent after World War IL

It appears IBM and Apple see them-

selves as companies that can move in and

become th e b a si s f o r a N at i o n al
I nformation N e twork .
I BM ' s V i c e
President of Multimedia Lucie F leldstad
said she sees IBM as a service provider, not
a hardware provider. Fjeldstad said IBM
has already developed the architecture for
a unit that would rest on top of a television
set, a set-top" box capable of gigabit

speeds for data transfer that could be connected to the fiber optic cable network.
Fjeldstad placed emphasis on the company's interest in licensing the set-top box
technology.

Apple's President John Scully said

Apple plans to provide information

"Servers" by mid-1995 that will talk to the

Powerbook, th e N e w ton, t h e n e w ly
announced multimedia player personal
information. system (PIE), and planned

electronic books. Scully admitted Apple

sees itself as a hardware provider and as a
key player in the information technology
network.
Richard Green, president and chief
executive officer of Cable TV Laboratories,
emphasired the cable television network as
an existing structure for the National
Infoxmation Network Fjeldstad said information could be delivered in a variety of

ways or 'flavors" just as shipping can be

done in avariety ofways dependmg on the

type of object shipped, the needs of the
shipper, and the needs of the recipient.
Andy Grove, president of Intel, placed
emphasis on just4n4me delivexy of information to business. Grove said speed is of
the essence in the information delivery
process, and Scully, Fjeldstad, and Green
placed emphasis on real-time delivery of
multimedia infoxmation.
The National Infoxmation Network as

entitled 'The Telephone Company: Public

Network o r I n f o r mation P r ovider?".
explored the topic with speakers Ken
Thompson and RobertPepper of the FCC,
Steve Case Rom America Online, Brewster
Kahle of WAIS, and David Knight of Isocor.
Recent announcements of products
and services make the use of the existing
telephone lines for an information network
more plausible. ATscT has announced its
video telephone, which allows sound and
video to be transmitted to another hke~ t
over regular telephone lines, and which
will be available for sale to consumers this
summer. Many businesses are Installing
ISDN lines for transfer of data and voice
over the same spedal telephone lines. Also
graphical information services for computer users with modems, such as America
Online and Prodigy are enjoying widespread acceptanceand use.

providedby Apple and IBM sounded very

much like it could make the companies,

public utilities, like the electric or water
companies. Both companies have placed
emphasis on the fact they have the technology and are willing to license it to others,
but maintaming control of the technology

forthemselves.

However, other information networks

are already in place, e.g. the telephone
lines, for information exchange. A session

Upcoming PageMaker 5.0to add Long-awaited Features

Expected to be announced
September 22 at the Seybold
Publishing C o n f erence,
PageMaker 5.0 will contain
the following new features:

Muluple open publications

Rotation of text Sc graphics
Internal color separations
Numeric Control Palette for Wmdowsvexsion
Aldus Additions for Windows version

Improved printing

Cross-platform compatibility

The two versions will be announced

simultaneously, but the Windows version
will ship first. There will be no PageMaker
4.2 for Wmdows; it will be upgraded directly to 5.0.

Aldus says at as ctaarently worLing on usmg

m ore a n d
mo r e Ob j e c t O r i e n t e d
Programming techniques to make crossplatform development easier. Platforms
that are definitely supported now and in
the future are Madntosh OS and Wmdows.
Aldus daims it has no current plans to support OS/2 2.0, but there is interest in the
NeXT platform.

Shopping for a productive Graphic Arts/

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systems design/implementation, training and hardware support for

all Apple products targeted at theGraphic Arts professional.

Macintosh Quadra 900 high-performance

workstation, offers"blistering speeds"on a

desktop platform designed for professionals.

le

I'

T HE COMPUTER
PAPER AUGUST'92 6 5

Claris Ships NacDraw Pre 1.5

Emphasis On Convergence,
Information Network
BEVERLY HILLS, CALIFORNIA, JUN 24
(NB) From Andy Grove of Intel to John
ScuRey of-Apple,everyone at the Seybeld
Digital World Conference in Beverly Hills is
talhng about convergence.Convergence is
defined at the conference as the intersection of various technologies and services
that until recently seemed unrelated.
Andy Grove of Intel and the first speaker at the traditionally Macintosh gathering
said convergence is the "next big thing.
Grove is president and chief executive ofiicer of the company that supplies the microprocessor chips for the IBM and compatible personal computers (PCs). While each
speaker tended to divide the technologies
that are converging a httle difFerently, basically the convergence indudes theintersection of telecommunications, analog communicauons (like video), consumer electronics, and the computer industry.
The drivingforce behind the convergence is "pure greed," with each company
forming alliances to get into the other guy's
piece of the pie, Grove said.
Grove asserted the IBMwompatible PC
is the inf'rastructure for the convergence
and called the PC the "universal erector
set." While the majority of the conference
attendees were Madntosh users 70 to 80
percent by Jonathan Seybold's estimation
of the raised hands in the audience Grove
was undaunted and jokingly called the

Channel production of "Mother Goose

Rock and Rhyme."
Willis-said the current multimedia she
has seen at the show is boring. Artists are
what is needed to make it warm, human,
and funny to draw people into the experience the way people are drawn into the
experiences in other media, such as film,
she said.

"System 7 savvy," which means that it supSANTA CLARA, CALIFORNIA, JUN 24

ports all of the operating system's features
(NB) Claris has prepared a significant
induding QiuckTime, publish & subscribe,
upgrade to their drawing program
Apple events, and Balloon Help.
MacDraw Pro.
The new version is called MacDraw Pro MacDravrPro 1.5 rrshippin~ o w ;3t is available for purchase for a retail price of
1.5 and it offers significant speed enhancements over the previous versions. Claris is $599. Current users of MacDraw II or any of
the competing drawing packages like Corel
claiming 25 to 05 percent faster perforDraw or Canvas can upgrade to MacDraw
mance in most areas where speed is measured including text entry, image displays, Pro 1.5 for $99. Those who are currently
using MacDraw Prol.O can upgrade for $15.
and printing.
In addition to the speed enhancements,
Contact: National Public Relations for Claris,
Claris is saying this new version is full
416-8604180.

FROM

QQ*

aser rin ers

Apple users "his majesty's loyal opposition,"

saymg "...they have a place."

As part of the convergence, the need for
a National Information Network was discussed by three top executives: Sculley of
Apple; Lucic Fjeldstad, vice president and
general manager of multimedia at IBM;
and Richard Green president and chief
executiveoffi
cer of Cable TV Laboratories.
Green said the cable companies already
have a "tributary" in place for use in a
National Information Network with the
advent of the replacement of coaxial cable
with optical fiber. The fiber systems, which
are replacing the coaxial cable at an
increasing rate, ar'ecapable of twcway communication and of targeting individual customers, Green emphasized;
IBM's Fjeldstad talked about using the
cable network already in place with a "settop" box or a box that sits on top of the
television that would be capable of gigabyte
speeds for data transfer. Green alluded to
the fact that the cable companies would
expect such a box to do decompression of
the data signals as welL Fjeldstad said IBM
already has the architecture to produce

such asetup box and plans to license the

technology of the box to others as welL

Sony President Ron Sommer stepped
away from the convergence issue to talk
about the n eed fo r standardization.
However, a member of the audience questioned Sony's sincerity and asked why the
company's day-t ray activities, such as
starting analog highAefinition television
and offering other new systems that are
incompatible with existing composite systems, appeared as though the company
wer'e trying to slow down standardization.
The f i na l s p eaker, A l le e W i l l i s,
described as a r e n aissance artist by
Jonathan Seybold,took the convergence
from a different angle and said the technology has progressed enough for artists to .
move in and really do something different
and exciting with it. Willis is an award~ning song writer, artist, writer, and set
designer. Willis has won numerous awards,
including a Grammy in 1986 for Best
Soundtrack for "Beverly Hills Cop," the
American Film I n s titute's Directing
Women's Award in 1991, and in 1990 an
Ace Award for Art Direction for her work in
designing the sct for Shelley Duval's Disney

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66

T HE COMPUTER
PAPER AUGUST '92

New For PC and Mac: IntelliDrarrrrFrom Aldus

.';j.. SEATTLE, WASHINGTON,
The company said Intellidraw is based
" '"- JUN 25 ( NB) Aldus has on a platform4ndependent, objectwriented
announced IntelliDraw 1.0, a

'

"

"

.~,!'

,:::. program t h e

architecture that allows people to create

co m p any smart artwork by establishing relationships

:. describes as a smart" drawhig

program for Windows and for
the Madntosh. The announcement was made at PC Expo in New York.
Aldus said IntelliDraw, developed by'
subsidiary SiTicon Beach Software, allows
the user to create dynamic drawings in
which objects stay ahgned, distributed or
connected in whatever way the users want,
even as the objects get moved or manipulated.

among the objects they draw. The relationships can be based on spatial, alignment, or
dimensional requirements, links or connections between objects, masterwlone and
other type relationshipL
Aldus s'aid the relationship can be maintained no matter how the individual components change, or can be set so that a
change m one object alters related objects.
The use of ohjectwriented architecture
allows the Wmdows and Macintosh versions

m tm

to share acommon code base, which permits file sharing. Each version imports and
exports files in most standard form's. Both
also support interapplication communication via publish and subscribe" for the Mac
ind object linking and embedding under
Windows. Files can be exported to other
Aldus programs as well as any other program that can import files in one of
IntelhDraw's export formats.
IntelliDraw is expected to sell for about

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The Mac version of Intelllnraw exploits the

features of System 7 such as Balloon Help,
shawn here descnbfng the program's animation

capability. Users running System 6 or the PC

sseeBRING IN THIS AD BY AUGUST 25TH FOR A FREE ADVANTAGE COMPUTERS MOUSEPADseese

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Code-namedSpeak,the PC program looksand

acts virtually the same as the Mac version.

Here, the boat image created on the Mac is
about to be opened on the PC.

RSS1C

Compaq joins
INicrosoft's
"Ready-To-Run
Windows" Family

68030/16MHz micro-processor
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Built-in DOS-compatible 1.4MB floppy drive
System 7 software, Hypercard 2.1

Keyboard,
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sWbile quantities last-6 units available at this price

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(NB) Compaq, one of the few holdouts in
joining M i c r osoft's "Ready-To-Run
Windows" program, now saysWindows will
be pre-installed on its new Deskpro/M
machines.
Participants in the "Ready-To.Run" program use a distinctive logo on their
machines to identify PCs with Wmdows preinstalled. Windows 5.1, just recently
released, has already sold over 5 minion
copieL Sales of endows 5.1 are expected
to reach 10 million in the first year.
Preinstallation of Windows is a major
help to most users, significantly reducing
installation time. For users buying multiple
PCs that thne could run into the hundreds
of hours, depending on the number of
machines being purchased.
More than 100 hardware manufacturers
already pre.install Windows on their hardwarea
Compaq annoitnced three new families
of personal computers, including notebook
systems, today. The announcement includ- '.
ed some Windows Edition machines, specially set up to run Windows. Windows
E dition machines include DO S 5 . 0 ,
Windows, Business Audio and a microphone and a mouse.
Hahn said Compaq decided to join the
Ready-To-Run" program in line with

Compaq's new thinhng, which, Habn said

is to be much more customer driven and
dedicated to customer demand."

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THE COMPUTER
PAPER AUGUST'92 67

Personal Press 2.0 From Aldus

S EATTLE, WASHINGTON, JUN 1 2
(NB) Aldus Corporation has announced
that it has started shipping Personal Press
2.0 forthe Madntosh, a page layout pro-gram which allows the user to design and
assemble text and graphics automatically.
Personal Press was developed by Aldus
subsidiary Silicon B e ac h S o f tware.

According to product

manager
marketing

Kathy David, version

2.0 Includes more than
50 design templates
that help the user automatically create documents. David said the
automation of the tern
plates guides the user
through the creation
of a document using
t heir own t ext a n d
graphics.
David said a copyfitting feature automatically adjusts the font
size and spacing of text
to fit the' document
into a des i g nated
space. For example, if
you could only allocate nine column inches
for an artide in a newsletter, Personal Press
2.0 would make the adjustments necessary
to fit that space.
Pc:rsonal Press 2.0 also has an autofiow
feature that automatically adds pages to a
document to accommodate all the imported text and pictures.
David said the recently announced
Aldus Additions technology has beenincorporated into Personal Press, automating
production tasks such as the creation of

drop caps, setting up bulleted text para-

graphs, and making enlarged pullquotes

within the body of the text.
Personal Press imports graphics in a
variety of formats, induding PICT, TIFF,
EPS, MacPaint, ThunderScan, and Aldus
Digital Darkroom Archive. It recognizes
text files fifom most popular word processing program. including Microsoft Word
and Works, MacWdte,
and texeonly ASCII.
T he program i s
compatible
wi th

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68

T HE COMPUTER
PAPER AUGUST '92

Microsoft Says IBM OS/2 Royalty

Dispute Settled
M EDI A

SCANNING

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S EATTLE, W A SH I N GT ON , J U N 2 0 year, and,apparently no renewal of that

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license has been agreed upon.
Steve Ballmer said Microsoft and IBM have
Ballmer declined to discuss specific
resolved their dispute over royalties due to
de;taih of the royalty agreement, but some
Microsoft from sales of OS/2 software.
Wall Street analysts say IBM may be paying
"Rather than have that blow up and gc,t ' asmuch as $20 for each copy of OS/2 sold,
messy, we sat down and worked through
depending on the volume. IBM said earlier
our differences and came to a mutual
this week that it had. sbipped 200,000 copies
agreement," Ballxner said. H owever,
of the operating system, but Microsoft dis.
Ballmer said the settlement still doesn' t
puted that number.
give IBM preferential access to Microsoft's
Microsoft sold more than 10 million
52&t Windows NT program.
copies of endows S.O in the less than two
IBM's OS/2 operating system was able
years after it came to market, and says it has
to run Windows software because it conalready sold three million copies of version
tains the necessaxy code, which is why IBM
8.1.
had to pay the royalties. IBM's license to
use the Windows code expires in about a
Contact: Microeolt, 41 6-5684434.

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THE COMPUTER
PAPER AUGUST '92 69

New fiom Microsefh

Pen-based Windows For Desktops
REDMOND, WASHINGTON, JUN 24
(NB) Microsoft Corporation has unveiled
a penkesed version of the Windows operat-

ing system which will allow desktop personal computers to use pens and tablets.
Microsoft said the new edition of

Windows for Pen Computing, which it

unveiled at the PC Expo show running in
New York City this week, can be used in a
regular I B M - c ompatible c o m p u ter

equipped with a peripheral device called a

tablet. The user writes or draws on the
tablet with a special stylus, or pen. Most
pen-based computers already introduced
do not have a keyboard, and the user wntes
or draws directly on the display screen. The

portable pen-based systems are primarily

for use in applications such as inventory
control and tasks such as fimng out fonna
Thirteen manufacturers of desktop
peripheral devices say they will oifer the
Windows operating system for pen computing with their tablets, including SMART
Technologies, ACECAD, Calcomp, Summa
G raphics, Wacom, and A r t hur D e n t
Associates.
Microsoft spokesperson Kim Wolfkill
told Newsbytes that the tablets use an
extension to Windows 3.1. He said that the
technology gives the desktop user the
opportunity to experiment with Windows
for Pen Computing without having to buy a

computer made spedfically for pen use.

WolMl said pens for some of the digitizer tablets are cordlernr, while others connect via a cable. Prices, according to
WolMl, run a wide gamut, fiom $180 to
about $2,000.
WolMl said products Rom competitors
such as WordPerfect will be'able to take
advantage ofPen forWindows on a desktop, since the pen becomes a substitute for
the mouse in most cases.
One of the most interestmg devices he
described was a digitizer tablet 8 om Arthur

Dent Assodates that dips over the existing

display of a notebook or laptop screen, on
which the user writes or draws with the pen.
The $595 deviceindudes the digitizer, the
"tethered" pen, a controller card, and the
software extension to Windows. Called
WriteAway, the digitizer allows the user to
turn the computer 90 degrees to write in
the ponrait mode.
Also unveiled by Microsoft at PC Expo
was an enhanced editidn of its word proces.
sor Word for Wmdows with Mcrosob's CDROM Bookshelf Reference Library integrated into the program.
Bookshelf indudes an encyclopedia,
dictionary, thesaurus, Bnrtlett 's Fornrli or
Quotathms,The Concise Cohrrnbia Dictionary of
QuotoliorL1,Thc Hornsunut WorQ Atlas, and
several other desktop reference publications. Microsoft spokesperson Russ Dorr
told Newsbytes that registered owners of
Word for Windows 2.0can upgrade to the
enhanced versionfor $99. Owners of earlier versions can get the Bookshelf version

Online Information Systems Inc .

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DATA 5284878
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Windows S.l, a 3864ased machine or better, a CD-ROM drive, a hard disk, at least 2
megabytes of memory, and a VGA display.
Microsoft recommends a pointing device,
such as a mouse.
Dorr told Newsbytes that shipment

depends on the CD-ROM production

schedule, but is expected to start in early

J<y.

In other Microsoft news, executive vice

president Mike Maples confirmed that .
Windows NT, the "new technology" 32-bit
version of the Windows operating system, is
on schedule. Maples said the product
would go to bc;ta test sites in July and would
be released by the end of the year.

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New from Microsoft: Golf For Nindovm

WOKINGH AM, BERKSHIRE, ENGLAND,
JUN 25 (NB) Microsoft has announced
t hat it will b e gin shipping Golf f o r

Windows, a golf-playing emulation game

specifically developed for Windows, this
August. Mdng on the package had yetto
be decided.

Microsoft is making some bold claims

for the game. which is based around what
the company describes as photo-realistic
and topographically accurate shnulations of
t he
T orre y
Pines
gol f
course in San

Diego.

"Golf
for
W i n d o w s
demonstrates a
n ew level o f
realistic simulation and shows
how Windows
can be a great
p latform f o r
entertainment
products that

a re fun a n d

easy to use," explained John Leftwich,

Microsoft's director of marketing.
According to Leftwich, the package will
appeal to both serious PC users, as well as
games players. This, he said, should
increase the use of PCs in the home.
Golf for Windows was developed by
Microsoft's programmers who, working in
conjmclon with Access Sofiware Inc., the

developers of the original DOS version,

enabled them to come up with what they
dahn is the most accurate and reahstic golf-

ball Sight ecpsations. During the program's

development, photo video images of the
golf course's features trees, bunkers, contours, and lakes wereconverted into digitized images within the game.
In the game itself, this work translates
into a 25$color version of the DOS edition
of Access Golf, along with the pushbutton
Windows interface, plus on-line help and
multiple windows. In play, the game has
libranes of all sc,ven of the Access Links

c ham p i -

onship course s, w h i i h
includes the
famous PGA
tour events
as
North Troon
in Arizona,
Pinehurst in
N o r t h
Carolina and
Firestone in
Ohio. Several
UK c o urse
libraries are
phnned for release later thisyear.
Microsoft Golf for Windows runs on a
DOS-based PC (version S.l o r l a t er)

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70 T HE COMPUTER PAPER AUGUST '92

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THE COMPUTER
PAPER AUGUST '92 71

letus haunches ALmi Pro 3.0

NKW lARK, NKW lARK, jUN 18 (NB)Louis Development has launched Release
S.O ef ita werd precessor for Microsoft
Windewa, Ami Pro. Letua Chairman Jim
Mama demenstrated the softrame at a meetmg ef the New York City PC User Group
Jmie IV.
Latna haa added an assortment ef new
Nnimrea te Ami Pro, induding several of
what it calls direct access' features intended to speed up and ampSfy'word process.
ing tasks.
These indude fast fermat, which lets a
user select acvcral text attaibutes such as
underlining, bold Stce, er a particular typeface er size, then apply them to multiple
chunks ef text throughout the decument,
without havhtg te select the atuibutes individually for each dnnik of text.
A new drag~cWrop feature lets users
grab highlighted text and move it elsewhere in the document using thc mouse.
Sets of SmartIcons, which are used to perform specilc tasks in a single operation,
can neer be savecL And Lotus is mahng use
of the efteaaatcglected right mouse button
for fast access to various seuings and controh, such as Modify Page Layout."

Other ncw features indude a simplified

mai4nerge capabiTity, automatic envelope

printing, a atylmheet viewer, a document
viewer that lets users see stored documents
witheut opemng thc files, and a "Clean
Screen option that removes elements such
as the title bar and menus to make more
work space on the screen.

Ami Pr o S Q a l so sp o rts a n e w
QuckSntrt tutodal that loads the first time
the software runs, and context-sensitive
help accessiMe from a button in the corner
of every dialog box.
As part of a broad product4nc strategy
that Lotus calls Lotus Working Together,
Ami Pro has several features aimed at integrating it with other Letus applications. For
onc, the software is mailwnabled it can
send and receive mail messages through
Lotus' cc:Mail clectromc mail package er
its Notes workgroup software. It is also integrated with other Lotus applications for
Windows, including 1-2-5, Freelance
Graphics, cc:Mail, and Notes, using the
Object Linking and Embedding (OLE)
technology built into Windows. An Ami &o
user can gct access to these other applications without having to leave Ami Pro, a
spokeswoman for the company said.
Ami Pro is to ship in Canada late July at
a suggested retail price of $599. Users who
bought Release 2.Q before February 1 can
upgrade for $99, those who bought 2.0 on
or afterFebruary 1 can move up for $59.
Lotus abo has a conipetitivc upgrade
offer; users of rival word processing packages can trade them in for $189. In addition, the company offers a WordPerfcct
switch kit designed to lure customers away
from the top-selling word processor by
helping them make the transition to Ami
Pro.
Contact: Lotus Canada, 41 S-S84-7878.

I.otusPIN The Oryan seer

CAMBRIDGE, MASSACHU-

SETTS, jUN 15 (NB) -

Letus Develepment haa '

rolled out The Organizer,
the Vendetta personal infermatien manager (PIM) it
acqjuired f'rom the British
firm T h r e adz r e cently,
under ita ewn name and at a
reduced price.
Lonta Organizer, Version 1.Q, will sell for
Q4$ in the Umted States. Thrcadz had soM
the preatuct fer UKP14l (about $5).
Lotus is ahe offering users of Agenda
KQ. ita D084xtsed PIM, the opportunity to
upgrade for US$89. Canadian prices are not
yet detersnmed, according te thc company.
A spekesntan for the amapany said that
while Lotos will continue selbng Agenda
which was one ef the Srst personal information maasagcta on the ~
it wi l l not preduce a lNfndewa vcraotL Agenda is currently
avaikihle fer DOS only. Lorna plans to offer
users of Agenda LQ a utiTity that will move
bema flem Activities Planner, a predesigned
Agenda template, ao Lnnts Ormpnizcr.
The Organizer locks and feels like a tra.

" daily planning and organiaatlon, time management, aud

'': ' keeping contact Ssts.
Lotus Organizer displays
information with a notebook metaphor, on pages
that comprise tabbed acc
tions such as Calendar,
Planner, and To-Do Liat.
Thc user can tun pages alld
move between sections by pointing and

ditiamal paper organizer such as Day-Thner

or FQefax. Acceding to the vendor, it is
useful fer maintaining personal calendars,

dicking.
Information in different sections can be
cross. referenced with Tinl@. For example,
a user may lint an appoinunent in the calendar witha meeting agenda or a note.
Customization capabilities range from
changing tab names and colors to deleting
or duplicating any of the six default sections: Planner, Notepad, To-Do List,
Address, Calendar and Anniversary. Text
and graphics files can be imported f'rom
other Windowsproducts.
Lotus Organizer runs on PCs with at
least an Intel 8Q286 processor, the DOS
operating system, Wmdows S.O or higher, a
hard disk drive with at least twe megabytes
of space avaHablc, a VGA monitor, a mouse.

VESA Te Release Specs;

VL-Bus Proclucls to Ship in August
NEW ltORK, NKW YORK, JUN 29 PR)The V i d e o El e c t renica S t a iidards
Association (VER) will release ita VESA.

enhancement intended te deuble thc

data transfer rate te 'RSQ Mbpa will be
bachvard.compatible with aS Vous 524it
Local Bus (Vous) spedflcation fer review adapterL
by member companies this.
w eek, and by
The mezzanine extension iviS be conSgearly A ugust, the first VL.B~m
plf a n t ured similarly te the VL-Bus, he said,
except that aS aignab and bus operations
products will hit the market, said Themaa
D. Ryan, executive director, at a press cenwill be fully deceupled frem the CPU.
ference last week
Dccawpling, a fimction also effered in PCI,
Speaking atPC Expo, Ryan eudined the
will enable addidenal drive capamity to be
added to each signal, thereby increasing
concepts behind both Vl BUS and twe
planned enhanceinents, a 644it upgrade
exlianaion space. Decoupling will also preand a mezzanine extension. VKSA will finvide CPU independence. Cturently,
VKSA
is targeting a 1Q-slet expansion space,
ish drafting the spedTtcatiens fer the bus
accordmg to RyatL
enhancements by the end ef August, he
stated.
At the clese of the press conference,
Ryan and Lee were peppered with quesLike other local bus architccturea, VI
tions, revolving around audi issues as the
Bus is designed to boost performance of
such peripherals as video subsystems, netwisdom of developing compliant products
work adapters, and massstorage by bypass- befere a specification has even been
mg the limited ISA/EISA expanaien bus
approved. and whether or not PCI devices
and connecting the devices directly te the
can be used on a VL8ua.
VI Bua is abnost sure te be approved,
CPU, said Ryan.
But unlike other architccturcs, VLSUS
responded Ryan, because the specification
will be based en a n o pen standard, has aheady gained thc unanimous suppert
appreved by more than le vcnders ina
of VKSA's technical committee representing M, or nearly half, ef VESA's member
variety of segments, he maintainecL 'The
video and networking segments ef the
cotnpanicL We knew the specilcation was
industry, for instance, ceme from very difsolid when the arguments started to come
ferent perspectives. We'vc needed te work
devm to grammar, he noted.
PCI devices can. in fact, be operated on
together to achieve censensus, he commented.
a VL8ua, aid Ryan, in response to the secend issue. At that point, theugh, Lee
Warren Lee, another speaker, stressed
chimed in, I hcy ceuld be, but that would,
that, in contrast to Intel's PCI (Peripheral
be a silly idea.
Component Interface), another enierging
In an interview with Newabytes yesterbus spcdScatfon VLS~
accc a%bfe te
day, Lceexpanded on thiscomment. VESA
ail interested parties. The development ef
VL-Bus is being overseen not by a single
will issue an application note, enabling venvendor such as Intel, but by an industrydors te connect PCI devices to the VI Bus,
wide govctvnng body, elaborated ~, presihe saic' But basically, we' re just allowing a
dent of Alpha Research, a VESA meanber. safety vahc, se if there'a ever a really good
reasen fer connecting these devices, it
company that produces caching hard disk
conn oSers.
couM be dene, he remarked.
Ryan explained that, m its Srst incaiataPessible reasons for connecting the
tion, VL8us wiS enable lip te three 324ER devices might indudc the desire of a large
systems vendor to make use of existing PCJ
devics te be placed directly cute the CPU
chips in building a VESA system, or the
bus In addition, Ml support fnr bus ~
develepment ef soine as yet unforeseen
tering devices wiS be incorporated, yieldSmctien ferPCL 'For aS anyone knows, at
ing a sustainable data transfer rate ef mere
than le Mbps.
acme point, aemebody may build some
The bus will suppert Intel proceasers kSlcr PCI dung that has no VL Bus equiva
from 586SX through 486DX2 and the
lent, he asserted.
upcoming P5, o r
5 8 6 . pro c essors,
remarked Ryan. The upceming 64-bit

If you take the composers en Cmplanel, ever $0 percent of

them run IIIieesoft eperltiny syslems. lhe only two that
sort of shoveup at all ate ours andApple's."
Mktosoft Chairman Bill Gates

Contact: Lotus Canada, 418464-7878.

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72 T HE COMPUTER PAPER AUGUST'S2

s

Compaq Announces
Fleet Of New Proclucts

Dell Announces 3.6-pound Notebook PC

NEW YORK, NEW' YORK, JUN 15 (NB)-

TORONTO, ONTARIO,JUL 18 (NB)-

Saying it is putting "extreme" pressure on

clone manufacturersCoxnpaq Colnpi
ltcx'
announced 16 new preducts, induding one
unit priced under $1,050.
Compaq is reafiirmmg its leadership in
a aew generation of persoaal computing,"
said Compaq president, Ected Pfeiffer.
The new preducts encompass three
p roduct
f am il i e s ,

accmding toCompaq.

The ProLinea is a lowend desktop hmily with

a stardng price of $1199.
Available with hard driv es from 40M B
te
12QMS, ProLinea systems come with DOS 5.0
i nstalled, but do n o t
indude a monitor.
The Deskpro/i amies
is an upgradable desktop aeries available with
a 886 or 48 6 m i croprocessor. With 4MB of
RAM standard, expandable to 82MB, some models ceme with
Windows and a meuse. The Deskpro/i is
also available with Business Audio and a
microphone. Business Audio, as reported
recently by Newsbytes, is a Wmdews utility
that allows users te record and attach voice
mc:ssages within Windows decuments.
Compaq said the Deskpre/i series is uugeted at the midrange user, with suggested list
prices starting around $2,300.
Compaq has also introduced a new lowcost notebook line, the Contura. Available
powered by a 886SX 25 megahertz or a

486DX 83 megahertz chip,the Contura

starts at $2,'799 equipped with a 60 MB hard
chive, The company told Newsbytes that the
486 versiea wea't ship until August.
The company has also introduced a
c olor notebook, th e L T E L i t e / 2 5 c .
Avsdlable with 4M of RAM and an 84 m
120MB hard drive, the 25c uses an activenlatrix thin 61m~ n s ister color display.
Prices start at $6,899.
Compaq said it has
been able to build the
PreLinea units more efficientlyy because lt is ofgaaizing the manufacturing process more ef6ciently. Compaq said
PreLinea units can be
built at the rate of one
about every 60 seconds.
s
N ora
.. Hahn told N ewsbytes
that th e D e skpro/ M
series has been upgraded
' by a d d in g W i n d ows
Edition, a combinatien
ef a high performance graphics controller,
DOSh.O, a mouse and Business Audie.
Suggested list price for an "M series system
starts at $8459. Existing "M' series owners
can upgrade.
In conjuncdon with thc announcement
of the new lines, Compaq said it is also
redudng the suggested list price of many of
its desktop and notebook systems by as
xnuch as 82 percent.

Compaq'

Contact Compaq Computer, 71$-8744484 or

800445-1618.

Dell said the unit will ship with two

megabytes (MB) of RAM, a 8.5-inch highdeasity external Soppy drive, and a 60MB
internal hard disk RAM can be expanded
to 10MB, and 80 and 120MB hard drives
can be substituted for the 60MB unit; Base
price for the 32OSLi is C$2,759. The 80MB
drive system adds $250, while the 120MB
drive adds 4510 m the baseprice. MS-DOS
5.0 and Windows8.1 are preinstalled.

Dell Computer has announced what it

describes as the industxy's Srst fuH~
en
386SLkased notebook computer weighing
under four pounds.
Weighing 8.6 pounds induding the battery, the slim unit is powered by an Iatc:l
3868L microprocessor running at 20 megahertz (MHz). Called the MOSLi, the unit
has a foetprint of V.V5 by ll inches, just
slightly smaller than a piece of ofBce stadoaery. Only 1.25 inches high, it would fit
into some of the slim briefcases that other,
fatter models might not go in.

Contact: Dell Computer Corp., 1-800487-5762

or 416-764-4200, fax 416-764~09.

Zenith Intras NewEntry Level Z-Note Notebook

BUFFALO GR O V E, ILLINOIS, JUN 25
(NB) Zenith Data Systems has introduced
an entry-level notebook addition to iits ZNete line at PC Expo in New York City this
week
The ZNotc 520Lb uses an Intel 386 SL
microprocessor, and the company says that
in condnuous operation it will run up te
5.5 hours on a single NiCad battery charge,
a nd up . to n i n e h o u r s u s in g t h
"rest/resume" power management feature.
When nickel metal-hydride batteries are '
used, four hours of continuous operation,
extendable te up to 10 hours with power
management, is possible, according to the
colnp any+
Uahke other Z Note systems introduced
recently, the MOLb is net network ready.
However, it is upgradable, according to
ZDS. The company said the bLxck~dmhite
l iquid crystal display (LCD ) ca n b e .
replaced with an active matrix color LCD or c'

unit which turns a laptep PC into a desktop

unit with a conventional keyboard and
dee display.
ZDS also said the 820Lb's hard drive
can be upgraded to a 120 megabyte (MB)
drive. Upgrades are also available for memory, a numeric processor, a modem, aad an
upgraded BIOS.
T he coxnpany said t h e y
expect to start shipping the

$2,099 notebook, which

weighs 5.7 pounds, this week
Ccetact Zenith Data Systems;
604688-8887.

a penwapable display.
The MOLb is compadble with the ZDS .,:,.
Readydesk, a smaller version of a docking

A New Dimension for Dell

AUSTIN, TEXAS, JUN 29 (NB) Dell

tunity for us," he said. Dell thinks his com-

of its PCx by mall, with buyers camng a toil-

nies that ge out of business.

Cempaq said last week it weuld match
any meves by competitors to its new pricing
structure, but so far has net commented on
a possible response te Dell's announcemeat. Michael Dell believes Compaq weald
have preblems if it attempted to match
Dell's prices, since Compaq's operating
costs are higher.
Thc Dimension line iacludes fxve desktop and threefloor~d i n g , or tower, units.
Two notebook systems are also being introduced. The base system is driven by a

Computer has announced 28 ncw lewdest

PCs cbiving the cost of PCs even further
down.
Dell's ncw models start at Cg,669, or
about 5 to 10 percent lower than the new
line announced by Compaq. The company
also lowered the suggested retail price of
existing medels from 6 to 25 percent.
The new line, called Dimension, mll be
OIScially faunhed with two@age newspaper
ads today, as well as displays in other publications. The new desktop and laptop modeh will be sold the same way Dell selh most
free number to order.
Even though Dell's price cuts weren' t
drastic, Chairman Michael Dell said he
thinks the announcemeat could squeeze
some smaller done ~
out o f business.
"It's a vexy interesang consolidaaoa of the
market and what we think is a great oppor-

pany will pick up business horn the compa-

386SX chip, has two megabytes (MS) of sys-

tem memoxy, an 80 MB hard drive, twe floppy driveand a Super VGA color monitor.
Contact: Dell Computer Corp. 1-800-387-5752
or 418-784-4200, fax 418-7644209.

Zenith Data Systems Demos

Pen Upgrade For Z-Note Series
BUFFALO GROVE, ILLINOIS, JUN 25
(NS) 'Z
- enith Data Systems has announced

it will offer a penwapable display upgrade

fer its Z-Note series of notebook PCs
announced in April. The upgrade technelogy is being demonstrated at the PC Expo
in New York this week,
ZDS President Enrico Pesatoxi said that
interest in pen&ased systems is growing.
"Our technology demonstration here at PC
o will give us an additional opportunity
to earn our customer"s requirements.
Pesaleri said that as the pen market takes

off, which he believes will happen by the

end of the year, ZDS will have a customerdriven solution ready.
ZDS said it expects the pen~pable display upgrade to costbetween $500 and

$1,000 when it becomes available. That

doesn't indude the cost of the installation
at an approved servicecenter. The company expects te have an upgrade fielded by
the fourth quarter.
A nother c e m paay, A r t hu r D e n t
Assodates, is showing a transparent aden
digitizer that can turn a laptop into a convertible pen-based system. Dent said it will
start shipping a Zees 886+ version of its digitlzer by the end of the month, aad is working on versions for other OEMs (original
equipment manufacturers}. While Dent
dedined to specify the other compaaies,
the 520Lb may be an indication that Zenith
Data Systems is one company oa the list.
Contact: Zenith Data Systems, 604-6886887.

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T HE COMPUTER
PAPER AUGUST'92 7 3

Zeos Introduces 1.3-pound Palmtop

ST. PAUL, MINNESOTA,JUN 26 (NB)Zeos International has introduced a 1.8pound palmtop with DOS and Microsoft
Works in ROM. The company said the unit
will be shipping within 80 days, and will
carry a price tag of US$595 in its standard
configuration.
T he Zeos Pocket P C h a s 1 M B
(megabyte) of RAM (random access memo-

ry), and 1.5 MB of ROM (read only memory). Encoded in ROM is DOS 5.0 and
Microsoft Works. Works includes a spreadsheet, word processing, a database, file
transfer, and communications programL
The system also includes two built-in
PCMCIA slots which will accept memory
cards containing additional software or can
be used for system data storage. The cards
act like floppy drives. Zeos spokesperson
Rick Apple told Newsbytes that the price of
the cards has not been determined.
Zeos said the Pocket PC's batteries will
provide up to 10 hours of condnuous operation, and will maintain data for up to 80
days in the suspend mode. Apple told
Newsbytes that the keys on the &1-key keyboard are very similar to a standard desktop
keyboard, and are designed for touch typing. The keyboard contains 12 function

keys as well as an embedded numeric keypad and special hot keys that access preselected software windows. You use these
keys to access the programs embedded in
ROM. Apple said the keys are slightly closer
together than those on a desktop PC, and
have less travel.
Zeos said the LCD (liquid crystal display) video display measures 7 inches wide
by 24/4 inches high, and has an adjustable
nonglare screen with an 80 colunm by 25
line display, comparable to desktop and
laptop systems.
Zeos sells an optional data/fax modem
which transfers data at 2400 bps and fax at
9600 bps. The external modem connects to
the single serial port. Apple told Newsbytes
that the price has not been finalized yet,
but expect the modem to sell for under
US$250. The Pocket PC also provides one
parallel port.
In addition to DOS and Microsoft
Works in ROM, Zeos has also induded a todo list, calculator, several utility programs,
and a planner.
Contact: Zeoa, 612433-5877 or 800-423-5891;
fax 612-633-1325.

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Canadian Regulators Approve Long-distance Competition

OTTAWA, ONTARIO, JUN 15 (NB)Canada's federal telecommunications regulators have ended a centutywld monopoly
on long&stance telephone service across
most of the country, approving two applications to offer longdistance service incompetition with established telephone companies.
Within about a year, telephone subscribers in seven of Canada's 10 provinces
will have at least one alternative to the
provincial and regional phone companies
that until now have controlled an long4is.
tance trafiic. Competition in at least one of
the remaining three provinces is probably
not far behind.
Major telecommunications users are
pleased. "We' re delightfully surprised," said
G eorge H o r h ota, p r e sident o f t h e
Canadian Business Telecommunications
Alliance (CBTA), a group of major companies using telecommunications services.
"No, that's probably too mild I guess
we' re really ecstatic."
Others are not so sure. Philippa Lawson
of the Public Interest Advocacy Centre in
Ottawa expressed concern that while the
CRTC said it did not expect the ruling to
result in an increase in local rates, it did not
offer guaranteeL
The Canadian Radio-television and
Telecommunications Commission (CRTC)

approved an application by Unitel, a

Toronto-based providerof data communications services, to compete with telephone
companies in British Columbia, Ontario,
Quebec, New Brunswick, Prince Edward
Island, Nova Scotia, and Newfoundland.

When Unitel filed its application in

May, 1990, t elephone companies in
Alberta, Saskatchewan, and Manitoba were
provindally regulated and thus not subject
to CRTC jurisdiction. Since then, Alberta
has come under federal regulation, and a
Unitel spokesman said the company plans
to apply almost at once to have its mandate
extended to that province.
The CRTC also approved a second
application from Lightel, a Toronto reseller
of communications services, and B.C. Rail
Telecommunications of Vancouver. This
partnership wants to oKer competitive longdistance services in British Columbia,
Ontario, and Quebec Canada's three
most populous provinces,
In granting these two applications, the
regulators also sent strong signals that their
vision for long<istance competition in
Canada follows the American model, with a
market open to an unlimited number of
players, rather than the present British
model, where only two companies operate.
In the CRTC statement announdng the
decision, Louis (Bud) Sherman, who
chaired the hearings, said the regulators
had decided that a "policy of open entry
would be the best way to stimulate the benefits of competition. Consequently, we will
be favorably disposed to future applications
filed under similar circumstances to provide long<istance service if applicants
abide by the terms and conditions established in this decision."
Horhota praised this aspect of the decision in particular, saying an

openh
anded

market is needed to encourage an competitors to provide the best possible service.

"The worst thing that could have happened
was that they authorized a duopoly," he
said. "We don't want just market shaiing."
The CRTC also nberalized the rules governing the resale and sharing of telecommunications services, allowing resellers to
offer W i de-Area T e l ephone S ervice
(WATS) in all federally regulated provinces
and extended the rules that have governed
other
fede r a l j ur i s d i ction s t o
Newfoundland,Nova Scotia,Prince Edward
Island, and New Brunswick (which came
under federal regulation more recently).
Peter Janecek, a spokesman for Unitel,
said his company will be able to offer longdistance services to business customers on a
limited basis almost immediately. The company plans to begin a general rollout of service in about a year, he said, and within a
year from that time hopes to make long&stance service available to about 65 percent '
of the people in the provinces it will serve.
By the end of the second year of service, he
added, about 85percent of telephone subscribers in the affected provinces should
have access to Unitel seivice.
At first, those who want to use competitive services will have to dial extra digits to
tell the telephone system to route their calls
over the Unitel or B.C. Rail/Lightel network. Within a couple of years, Janecek
said, telephone switches will be modified so
that subscribers can choose any long<istance provider and have their calls routed
to that network automatically, as happens

now in the United States.

Lawson questioned the benefits of the
decision for residential customers and
those in rural areas. Most residential customers don't use long-distance service
enough to make a change of service
providers worthwhile, she said. She added
that all competitors will probably concentrate on winning as much as possible of the
long-haul traffic between major urban centres, meaning new services and discount
oKerings are unlikely to be made available
to those in smaller towns and rural areas.
Bell Canada, the largest Canadian
phone company with service in Ontario
and Quebec, responded to the announcement with complaints that the rules gave an
unfair advantage to its new competitors.
While the decision requires Unitel and B.C.
Rail/Lightel to make payments to the
regional phone companies to support local
service, Sell said, it does not make them
pay their fair share.
However, a position statement from the
ofiice of Bell Canada Chairman and Chief
ExecutiveJean Monty indicated Bell has no
plans to contest the decision. "I feel like a
card player who's been dealt ahand of
cards, Monty said in the statement. "Now

let's play."

Bell Canada did not respond to a

request for further comment by Newsbytes'
deadline.
Contact: Bell Canada, 613-781-2443; CRTC,
819-997-0313, fax 819-994-0218; Unitel, 416345-2483.

MiniSCSI Parallel-to-SCSI: Host Adaptor

The MiniSCSI is a new concept in SCSI interface hardware: a pocketsized,

standalone device which adds SCSIl/O capability to almost any standard parallel port.
The MiniSCSI is perfect for note book and laptop computers, in conjunction with
many of the newly available SCSIdeviCesSuChas portable CD-ROM readers, lightweight
hard disks, tape drives and SCSIfloppy drives.
Adding the MiniSCSI is assimple as plugging into your PC's parallel port, then
connecting the SCSIdevice and your parallel printer to it.

FFA7URES:

1 Divisianof Atberta Computer Cable Inc.

Adds an SCSI
port to almost any parallel port Simple external plug-in, perfect for
Retains simultaneous use of the parallel port N o t e books and Laptops
Pocketsized and light weight (2.5 oz)
Includes software for hard disks,
Powered by SCSI
device, no batteries
magneto-optical, SyQuest/Bernoulli
Box drives and CD-ROMs

TollFree: 1-800-661-8564, ask forextension 202

360I - 21 Street N.E., Calgary, AB' 12E 6TS Tel: (403) 291-5560 Fax: (403) 291-11 l2

To SCSI
Device

To parallel
Printer
Software
Drivers for
Half Disks
CD-ROMs

74

T HE COMPUTER PAPER AUGUST '92

386DX-33 Laptop

Truly Powerful
Portables

Up to 32MB RAM and

250MB Hard drive!
s' Bcautil'ul $2 grey salc paper >vhitc LCI)
s' 86 kcv enhance<I kevin>ar<l
* I.S" 1.44 Floppv <Irivc
s External SVGA Por<
* 1)ual!icrial, I Parallel port
* Stan<lar<I 16 I>it expansion slot
+ Rcn>ovahle rechi>rgeal'>Ie hi>lie> v
s' Cigarette lighter a<laptor
* Appr<>ximate >vci>>ht: 9 lhs
+ Pa<i<le<I Nvlon Carrvlng Cilsie

Lunchbox Style: Expandable

Up to 486-50 w/ 500MB!
I 1)r>vc Bays
* 4 ISA or EISA Expansion Slots
<' 286, $86 or 486 mo<lels available
* 101 kcy enhance<I kcvhoar<ls
+ LCI) 0> Gaii I Iasma S<rcenri

* Pa<i<le<INvlon Carrying Case

+ External
Super VGA Port

* l)ual!icrial, an<IParallel ports

* 40 to SOO MB Har<l <Irives

~gp

Northern Telecotn's Mac th PC-based

Videoconferencing Tools
MISSISSAUGA, ONTARIO, JUN 15 (NB)Northern Telecom has entered the videoconferencing market with Visit Video, a
desktop videoconferencing product for
Apple Macintosh and DOS machines.
Northern also unveiled Visit Voice, callmanagement software that it will offer as
part of Visit Video as well as separately.
Visit Video will permit two-way desktop
videoconferencing over56-kilobit-per+econd lines linhng Apple Madntosh computers and/or IBM and compatible PCs running the DO S o p erating system and
Microsoft Windows 8.0 or later.
For the future, Northern is promising a
version of Visit Video for IBM's OS/2 operating system and support for color videoconferences. Multipoint conferencing is
also "a future possility," company spokeswoman MaryLynn Hillier told Newsbytes.
Visit Video will let participants in a
videoconference see each other on their

Contest: Northern Teleeom, 418-238-71 82.

ss

Intel Struggling With Names

For New PS Chip

Shoebox Computer!
* 40 to 24SMB Har<l <lrives vv/ I'.44 FDD
* 4" x6" x12" an<I onlv 9 Ihs!
+ Built in VGA an<I NTSC Vi<lco connector
* I Stan<lar<l, I Pr<>priciarv Expansion slots
* 2 Serial, I Parallel, I Game, I External FDD

Saysen Technologies Ltd.

N201-2475 Bayswater St., Vancouver, BC V6K 4N3
Phone (604)-731-2337

Dealers Welcome

impoItel'

Itsgr~

DEC Computers promises P5 <x>mpatlbility.

>

isx r'

computer screens. Full screen+haring and

file~ s f e r capabfiiifies will be added early
in 1998, Northern said.
The software conforms to Integrated
Services Digital Network (ISDN) standards,
expected to be implemented across North
America later this year, Northern said. It
also works with private branch exchanges
and switching equipment from Northern
Telecom and other vendors.
The Macintosh version of Visit Video is
available now to a limited extent, Hillier
said. The DOS version is due to be available
in September. The complete package,
including software, video board, and
cabling, will cost C$8,750.
Visit Voice, a call-management tool that
lets users dial, set up directories, log phone
calls, and track usage, will be available separately for less than $800, Hillier said.

EXC EL RJRNI7URENFG.,
Lm.
1580A I/F, Kingsway Ave, Port Coquitlam, B.C. Cansth V3C 3Y9
Tel: (604) 944-3000 Fax: (604) 944-3008

SANTA CLARA, CALIFORNIA, JUN 80

(NB) Intel ts thinking about naming its
next chip, to be released this year and codenamed internally the PS, something other
than the "80586, or 586" for short.
Representatives at Intel also said published
rumors that the chip was to be shown at PC
Expo, butthe demo had to be canceled, are
totally false.
While Intel hasn't settled on a name for
its newest chip, the 8-million-transistor
microprocessor estimated to zip along at
100 million instructions per second (MIPS),
part of the company's concern has to do
with numbers that aren't protectable.
Traditionally at Intel the chips have been
numbered in sequence, the 80286, the
80886, and the htest chip, the 80486.
The name change has been in the wind
for a while and at the Seybold Digital World
Conference in Beverly Hills, Andy Grove,
president of Intel was publicly correcting
anyone who used the term "586."
However, Nancy Pressel of public relations for Intel said Cyrix's use of the numbers, which aren't protectable by law, has
Intel concerned consumers will get confused and lose in the long run. Cyrix has

While Pressel said the names i486 or

"Intel 486" are protectable, the company
still doesn't know what it will name the P5.
"It's like naming a baby," Pressel said.
Rumors that the PS is melting on the
motherboards or "burning up" are simply
not true, Pressel added. Also untrue are
reports that the P5 was planned for demonstration at the PC Expo show but problems
with the chip forced the company to
change its plans.
Pressel said: "Any chip with 8 million transistors is going to have
some problems in development, but there was never any
s~
~ ,.', -" pl a n to demonstrate the P5 at
PC Expo." Pressel said rumors
are flying and many reports
about the P5 are being published without the publishers
contacting Intel at atL
Pressel was able to confirm Intel
does plan to release the chip this
Contact: Intel, 1400-53M373 or 418475-2105.

>.>TT> n >ssa<s<ups occ<><s>sY>4>as aug S7

cerned it's newest chip a 486, but while the

chip looks to the software hke a 486, it looks
to the hardware like a 886 and is pinkoryin
compatible with 886 motherboards, Pressel
told Newsbytes.

s>> ssll<><%Ass

'Ed WellersbyAssembly line worker who puts the bugs in

new computerchips."

76

T HE COMPUTER PAPER JUNJSSST'92

Intel, WortIPerf ect

10 Others Support TWAIN

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al"

Formulated by HP. Aldus, Caere,

Eastman Kodak, and Logitech, with input
f rom third-party vendors, TWAIN i s
designed to permit easy'integration of desL
top publishing, word processing, image
editing, and other software with such
peripherals as scanners, video boards, and
The new spedfication enables the user
to acquire image" or make a choice
b etween available c o m pliant i n p u t
devices straight fiem the apphcation software menu.

SUMMIT, NEW JERSEY, JUN 17 (NB)-

Lotos

Survey Equipmen t

or eet

This capability drcumvents a current,

mulu~tepped process that requires the user
to exit the application software, enter the

software bundled with the peripheral, and

save the image to file, and then exit the

peripheral software, rewnter the application software, and import the image file.
After th e p r ess conference, Byer
informed Newsbytes that although TWAIN
is rapidly becoming an ad hoc industry
standard, the specification was initially
offered as a proposal only.
"It would have been arrogant of us to try
to impose a standard. So we decided to take
thmgs from the opposite end, letting the
other vendors dedde whether this is a specification they need," Byer told NewsbyteL
During the briefing, Intel announced
that its Faxability Plus and Faxability
Plus/OCR Sofiware for Windows will both
support TWAIN. FaxaMity Plus ships this
week,
WordPerfect stated its intentions to
implement the new specification in its
Wmdows and Macintosh products.
Other companies announdng their support induded Microtek, Calera Recognition
Systems, Mustek, OCR Systems, Pentax
Technologies, ULead Systems, Hammerlab
Corporation, Orion Systems Inc, and
Zedcor.
Aho at the briefing, Microgradx stated
that shipment has begun on Picture
Publisher S.l, an image editing package
that supports TWAIN as well as OLE and
Kodak Photo CD.
Contact: Hewlett-Packard (Canada) Ud., 8042?0-22??.

Nem Unix System V Release 4.2

Easier To Use

HP 95U(
Palmtop PC
with

in the HPV5LX Latus and 1-2-3 aa L'S. regs tered

tcadcmwrk and All~as~ ic a v s trademarT of Lots.
oevaupmenl cosporation.

NEW YORK, NEW YORK, JUN 26 (NB)At PC Expo. this week, Intel, WordPerfect,
and about ten other vendors joined dozens
of previously announced companies in stating their support for TWAIN bringing to
more than 50 the total number. of backers
for the new imaging API and protocoL
The newly announced supporters will
start to ship TWAIN~ompliant products in
about three months, stated HewlettPackard's Ken Byer, chairman of the
TWAIN Working Group, during a press
conference at PC Expo. Inaddition, he
stressed, ll of the previously announced
backers v r ere
showing TWAINcompliant items
at the show.

Burley,S.C.

Phon e: 28&4784

or (SOOJ851&842

was about eight MB of memory and 200MB

Unix System Laboratories has updated
of hard disk, Schwark said. The reduced
what is widely considered the definitive verrequirements wiH make Unix more practision of Unix, with features aimed at makmg
cal for use on cl ient machines in a
the operating system easier to use and a bit
dient/setver environment, USL predicted.
more practical on smaHer computers.
The new release also includes Adobe
The key enhancement is a desktop
Systems' Type Manager software and selectmetaphor graphical user interface on top
etI PostScript Type I fonts. This means
of the traditional Unix system. What this
Unix will offer better support for desktop
means is that while the "4 prompt fiuniliar
publishing, presentation graphics, and
to Unix users (the counterpart of the DOS
other applications that caH for an assortoperating system's C> prompt) wfil stiH
ment of fonts.
be available. 'you won't see it any more
In addition to running applications
unless you want to, said Ry Schwark,
written for previous versions of USL's Unix,
spokesman for Unix International.
System V Release 4.2 will comply with the
Schwark said the new interhce is comOpen Software Foundation's Application
plementaty to Unix International's Open
Environment Specification, and with the
Look and the rival Open Software
addition of emulation utiTities available
f'rom several vendors it can run applicaFoundation's Motif, both of which are windowing systems meant to work with Unix,
tions written for DO S and M i crosoft
and can work with either of them.
Windows. USL said.
Easoof~ i s f ar and away the biggest
While final retail prices will be set by
enhancement in Unix System V Release
companies that resell Unix and will vary
4.2, Schwark said. However, there are some with the hardware platform, Schwark said,
other changes.
Unix System Laboratories has targeted the
One that affects easewf~e as weH as
software to sell for less than $500 on deskthe security of the system is the new
top PCs. The new version should be availrelease's tolerance of having the machine
able later this year, he said. Univel, the
on while it is running switched off without ,joint venture between USL and local area
network vendor Novell, plans to sell it
proper shutdown procedures. In the past
Umx, unlike DOS, required users to follow
through Novefi's distribution channels
prescribed shutdown procedures before
startmg in early falL
turning their machines off. While doing so
Unisys, of Blue Bell, Pennsylvania,
is "still preferable," Schwark said, the new
announced that it will use the new Unix
release will recover graceMly if users don' t. release on a future line of desktop computBy maling the new release more moduers based on Intel's 80x86 processor hne.
lar, USL has also made it possible to insedl
Unix on a personal computer with only
Contact: USL, 908-522+264; Unisya,
four megabytes (MB) of memory and a 804-?88-i 221.
120MB hard disk The previous minimum

THE COMPUTER
PAPER AUGUST'92 77

SCO Releases Open Desktop

For Intel-based PCs
SANTA CRUZ, CALIFORNIA, JUL 1
(NB) The Santa Cruz Operation (SCO)

announced it has released its Unix-based

SCO Open Desktop Release 2.0 operating
system for into@based IBM compatible S86
and 486 personal computer workstations
and multifunction servers.
The Srst version of the S2+it operating
system product was announced in 1990,
and the company says it is a

twoyearjump on the competition. The H oly Grail"

of a S2-bit operating system

that will gain wide accep-

SCO says its advantages over other vendors include a large installed base and customer acceptance, more hardware and
peripherals support, applications support
by thousands of vendors worldwide, and an
established worldwide distribution and service infrastructure.
Geared toward downsizing, SCO says its
new SCG Open Desktop Release2.0 product operates with 21 multirocessor systems and
C0
p
over 800 standard and

S
specialty peripherals from
0 PPN
hardware-independent
0 Systsnis
E KL LOP vendors. The company
Enveoaincat

tance on Intel-based S86

and 486 systems is being
pursued by IBM with OS/2
2.0 released earlier this year; Microsoft with
its Windows NT product which is still in
testing stages; and Sunsoft which plans to
announce a Window>compatible version of
Solaris later this year.
Sunsoft hasn't released its Solaris 2.0 system yet,but the company announced supportfrom a number of hardware vendors of
Intelkased systems including NCR, Everex,
Zenith, Olivetti, and I CL , D e ll , A ST
Research, Compuadd, Netframe, and
Toshiba
Both SCO and Sunsofthave S24it operating systems for the workstation world,
which they say gives them an advantage in
developing a S2-bit system for the Intelbased PC market.
Scott McGregor, vice president and general manager of SCO's Products Business
Unit, said in a prepared statement: 'The
first shipments of Release 2.0 signal a new
era for the Intel platform, which can now
compete even more effectively in high~d,
corporate missionwritical environments

previously dominated by proprietary workstations and mid-range, multifunctional

snvers."

'l01-1926 West Broadway, Vancouver, B.C. VQ 122

Tel: (664) 7384%38

I

Fax: (604) 7394436

HOURS IViou-Fni 10:00-6:00 SaT 12:00-5:00

IPECN
386DXWj84Kcache 486DX43fi28Kcacha 486DX43/256Kcache
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SystemsFeatI
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105MB IDEHARDDISKDRIVE (SAMSUNG/NEC)
BOTH 12 ANB
1.44 FLOPPYDISK DRIVE(FLIITSU)
SUPERI/O WITH 1:1IDEHOSTADAPIER (28s1P+tGsme)
16 BIT TRIDENT
SVGACARDW/tMB (1024' 768 256 Color)
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13'TOWER CASE W/200W CSA APPROVED POWER SUPPLY
10'I KEYSENHANCEDKEYBOARD
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2 YEARSWARRANTY ON FDD, HDO AND MONITOR

says Release 2.0 offers

standards compliance and
the interoperability required for vendorindependent open systems computing.
For scalabeiity to larger servers, the com-

pany says Release 2.0 supports a range of

small computer systems interface (SCSI)
host bus adapters, disk drives larger than
1.2 gigabytes, as well as tape, cartridge, and

compact discreadily memory(CD-ROM)

storage devices. In order to offer workstation performance, Release 2.0 supports

megapixel video adapters and S2+it networkmg cards, SCO added.
More than S00 graphical applications
are available for Release 2.0 including versions from Applix, Corel, Frame, Island,
Lotus, Uniplex, and Wordperfect. SCO says
Release 2.0 also supports database management systems from Informix, Ingres,
Oracle, Sybase, and Unify. In addition, the
product supports more than 7,000 SCO
Unix applications, as well as tens of thousands of MS-DOS and Microsoft Windows
applications, SCO maintains.

feahllL

1
a
1

- 4 NB IIAN en Boartl
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- IOE HoslAthpior wNhFOOContmller
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Samean81C SVGANoneer
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280WaNa CSA Apptovml Power Supply
-3 Yeme laietu OneYearParteWarranty

Contests Santa Cruz Operation, tel 408-42771 58, fax 408-427-5448.

COMPUTER
INTERNATIONAL

Sun's Canadian Users Get Access To

Headquarters Support
MARKHAM, ONTARIO, JUN SO (NB)Sun Microsystems of Canada customers will
now get their technical support direct fiom

the company's headquarters support cc;nter in Mountain View, California

Sun Canada, which until now had its
own technical support staf'f, is turning
Canadian customers over to the U.S. center
so they can take advantage of the larger
operation's greater expertise, a spokeswoman for the company said.Canadian
customers will have access to the service
through atoll4ree number, 800-7224SUN.
Sun's North American Solution Center
handles calls in both Frc;nch and English
and has 450 technical expnts available to
help with customer problems, the company
said,
Sun also announced that it is contracting out its training operations in the

Toronto area to the Institute for Computer

Studies, an ll-yearold organization that
rovides manufacturerwuthorized training
or a number of computer vendors as weil

as offering computer programming and

systems analysis courses.
Sun has previously done its own training in the Toronto area, the spokeswoman
said, with three other companies contract
ed to provide training in Quebec and
Western Canada.
Finally, Sun inaugurated a central tollfree number to handle education and
training inquiries. That number is 800-2688800, o r
4 16 - 4 90-8800 f r o m t he
Metropolitan Toronto area

MULTI-TRONIC IN DUSTRIAL INC.

341 EAST BR Q A D W A Y , VAN C O U V E R , B.C. VST 1 Ws

TEL (604) 8'76-388 8

I~lie

waggly

Contact: The Communications Group for Sun

Canada, 416-888-8800, fax 416495-9897.

Sales-Lease-Upgrade
8 Repair

Image Program Update Slated For SI66RAPH

MONTMAI QUEBEC, JUN 24 (NB) At
the SIGGRAPH show and conference in
July, Discreet Logic plans to introduce a '
new version of Eddie, its interactive spedal
effects and compositing program for
Silicon Graphics workstations.
Eddie offers an assortment of software
tools for enhancing and combining images
from video, film, and computer graphics.
Its capabilities include "morphing," the
amity to convert one image smoothly into
another through computer processing
rather than tedious hand limation.
New capabilities in the upcoming
release will include a feature called "SD .
f'rom 2D," which will use a computer algo-

Sofhuare

rithm to add shading to twoWmensional

drawings, givmg the appearance of depth, a

spokeswoman for the company said,

The morphing tool will get a number of

new features designed to make it easier to

use, the spokeswoman said. Hnally, a builtin paint program will be added to the softwareo

FAx (6 0 4 ) 8 7 6 - 3 ' I 1 l

II IIII

office systems
computer supplies
personal computers
repairs to all IBM compatibles
386DX25

The spokeswoman said Eddie is complementary to threeAimensional animation

software.
Contest: Artemis Hunter Public Relotfons for
Discreet Logic, 41M87M88, fax 41~77335; Dlsouet Loglo, 514-2724525, fax 5142724585.

o n ly $890

386DX33 o nly $998.

486DX33 o nly $1469

THE COMPUTER
PAPER AUGUST'92 79
Early en the 4th Tom picked me up in a
somewhat beat~ unmarked Chevy. A httle while later we were sitting im a parMng
lot across thc street &om CUI waiting fox'
Tom's partner to come back f'rom the stere.
About twenty minutes later his car roHed
into the lot and up beside uL 'It's a done
deal, dudel he chuckled as he cranked bis
window down beside us.
He aad Tem exchanged notes documentimg exactlywhat happened, and had
me sign aH the evidence indicatmg I had
seen it. They even documemted that the
cepies had been made while Tem's partner
steod at the counter watching it bemg
done. I looked t the receipt. A hundred
aad Sfty bucks fer two pixated diskettes and
a hand-scrawled drawing ofhow to make
the cable. Not evea a
mam uaL
hnowin d tha tl had o t~

supply the m oney

because peuce budge~
cuts had been so severe
that the force couldn' t
came uP with the cash
for this project.
Gne thing led to
called me and iachcate d that they w o u l d

asked the court for some sort of restitudon.

As a result the convicciom not only imducied
a Sne of$600 but also am order to pay us
$490 in restitution within three months.
The RCMP requested that we not say
anything about the case to the media until
after the resdtution had been paid out. It
went a Httle loager than the three months
but the AM did Smally show up in Jamualy
1992. Frank later told me that to the best of
his knowledge, this was the Srst judgemeat
of its kind te ever occur in Canada.
Even though the fine was relatively
smaB, this was quite the ordeal and consumed a lot of time. %C certainly suxvivccL
And having seen his name in a recent mi-

Charge to
or ~~ not
be true but it ~~~
+ 10C
f+~g~ than that.

Managemnst").

"Doesn't matter, Frank saicL '%C can

get in whether er mot they' re bankrupt.'

The search was carded out in early March

1991. When the RCMP went thxough the
seized papers they found Sve receipts for
copies ef "CUI-LAN" that had been sold
directly over the counter. I asked Frank
about the copies that I suspected had been
preloaded on the hard disks ef computers
that CUI hacl sold. Although there was
agreement that ther probaMy were other
vielatloas, there just wasn't enough manpower available to track down aH the people and check their computers. Frank said
it cauld easHy take several months. StiH, Sve
receipts was ample proof.
After Frank contacted the people the
receipts had been issued to he visited each
oae of them and conflscated the cepies of
the software they had purchased. Wc had
the foresight te axm Frank with legal cempHmentary packages efAlse-LAN as an
hxduccmeat for the victims to cooperate.
He then breught the seized disks te us for
identificatiom. Every one of them was a
pirated copy. AH had the serial number ef
that ene package we had sold to CUI in

January 1990. (The serial number was

locked into the code and ceuMa't be

changed witheut ruining the program.

Kvexy legitimate copy is different.)
The RCMP charged 'Ibe Man irom CUI
with Sve counts of copyright violation.
Later Frank told me that the accused's
lawyer had called him saying that they
weuld deny the charges, When Frank told
the lawyer that one of his cglent's customers
had been aa underceverpolice ofSccr, the

tune quickly changed.

Court time came. The accused pleaded

l't even have to go to court.

guilty. I dich
Prank was ccmcmned abc ut the fact that we
had te put out the fialds fer the "sthlg aad

QE essba
hp.b IR
2NOIIO Nl 9, d 45$
lg a 14 I9 NISI' Na
! faA41heSI 4 l Sass R4

hardware he'ii prwhably do right.

Reflecting back on
this I realized just how
many innocent victims
software piracy creates.
Qbviously the manufacturer is a victim in
that they lose money
on every copy of thc
'

r.

dear

$998

k,.'",'",,",',h",

comlputcrs. Now If hc
wiH just stick to the

"

NL' %RA
We Ader
l0i Mased Isihsai
Ihl lee Cas

:. F

with robbers stealing from computer stores,

no less) I know that
The Man from CUI is

g that the
$0~~,are C0~p++I'de

Man f rem C UI w i t h
hand. Whm tha trowa
attorney got hold ef
t he c a s , t hin g s
changed. Yes. fraud
charges could be hicL Stn he wanted to lay
copyright violation chargesinstead. Siace
the copydght act is federal stufE the RCMP
were caHed in, too. This was getting a httle
heavier thaa I had anticipated.
Shortly after that a Constable Frank
Mouton, fi
'om the Newmarket detachment
of the RCMP, contacted me amcl said they
were working on gettiag a search waxrant.
In the meantime. CUI went into receivership (the sign oa the deer said something
about being in the middle of a "Change of

:e I

de m acomputer newspaper (en problems

+~rationalixe ~

0~PC

i Seal
415

Nell Ihhek IOIdiel .,.""

NssaiNOIO Ven'l'I

Neman YK2

Net%are Ute V 1i l

CALL

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l

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CALL it m Csta 9sex

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fg issac
~

Apylloaaloxxs Iltegeellea

many people have ao

sympathy for it either. Some people radon

nalize it by saying that the software companies chargetoe much. Or make too much.
This may or may not be true but it goes a
lot fitrther than that.
The reputatien of a software company
~p c c iaHy a mmaH one-can be severely
damaged. People (withthe excepdom of
the undercover police ofScer) who bought
'CUIZAJP likely thought they were buying
a perfectly legal software package. I have no
doubt about that. The problem is the software loaded up on their computers clearly
saying 'Also-LAN". (That part ceuMa't be
changed either.) If it didn't work, guess
whose seftware immediately became
JImk t KspeciaHywith no documentation
to sort out the problems. And when people
don't hke something, they spread the worcl
around. It's also prebable that we have
spent a lot ef time doing tcchnical support
en software that people obtained this way.
Spending enaugh time doing technical
support without selling enough product to
cover the cost equals a disappearing software company sooner or later.Simple
mathematics.
The people whe bought the software
became victims, too. And it could have
been much werse.
Ifthe accused had dedded te plead innocent, another date would
havebeen set for triaL Every omc; of the victhns would have received a subpoena to
spend dme in court giving testhmony. They
likely would have lost thaefrom work in thc
process. Many people don't get reimbursed
for this sort of mme oS'.
Those who are self empleyed make
absolutely nothing while; they are speading
thae in court instead of working. Aad if we
had not given the RCMP legal packages of
software to replace what was seized they
would have been out that, teo.
FmaHy, the public in geaeral is a victmL
The $600 Snein no way covered the costof
the hours of involvement for at least three
police ofScers fiem two different forces,
the police departmeat equipment usecl in
the process, the crown attceaey's time in
prepaxing for and prosecuting the case or
the Court's time in heating the case. If this
had geae to a SIH trial the costs would have
been tremendous. That money coxnes out
of the packets ef every one ef us who pays
laXCL

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80

T HE COMPNKR PAPER AUGUST '92

1N%

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Microsoft has released Word 5.0a Patcher

(available directly from Microsoft, or via
online services such as GEnie) for use with
Microsoft Word for the Macintosh version
5.0. The patch tixes a prablem that 'was discovered with Word version 5.0 that occurs
when exchanging files on d i f f erent
machines. This problem resulted in fonts
bdng changed to the default font in styles.
The patcher fixesthe program and
identities your version as Word 5.0a rather
than Word 5.0. It won't affect any other

6rarnmar 4 Spelliny
Nlodules Updated

A revised set of Grammar and Spelling

Plug-in Modules are also avaiiable for
Microsoft Word for the Macintosh version
5.0 (sources as xnentioned above). They
correct problems that were discovered with
the Word version 5.0 Grammar and
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'

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Computer booksare all ere sell, period.

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Changes were niade to the Spelling
command lxl thx'ee areas:
I. m or e feedback is provided on the

progress af a spelnng check

W h e n you choose the Spelling command, the message Loacbng Spelling
Dictionaries immediately appears on
the screen to signal chat Nord has
begun to check spelhng.
You can amcel a spelling check at any

An easyphonenumber (222-2221).

time by pressing conunand+period (.)

or by pressing esc.

Our BBSfor 24 hour access(222-483).

Over 399t)computer related titles in stock.
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searching for the next misspelled
Word, the percentage of the spelhng
check that has been completed is indicated in the lower-let't corner of the
document window.
The edicmg of large custom dictionaries is taster.
Editing a custom dictionary is much
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dose the Spemtng dialog box after you

have added words to a custom dictio-

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I3e:.
j: %Il es'loQII%:

tl 0

ll W &

4$ P

& M VS &

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been improvexL

The Ignore All button now causes Word

to ignore words Ear the entire Word session. That is, when you chodse the
Ignore All button, all instances of the
selected word are ignored during the
current spelling check and any other
spelling checks yau conduct until you
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A new button, Reset "Ignore All" List,
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of the Preferences command (Tools
menu). When yau choose this buuon,
the Spelling command no l onger
ignores the wards yau have chosen with
the Ignore All button in the Speliixxg
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M icrosoft ha s a l s o u n v e ile d a
Quicktxme add-in for Microsoft Word 5.0.
Th add-in, which is available free of
charge to registered Ward users, is also

available on the AppleLink network under

the third parties/Microsoft/Word area.
Support for QuickTime hasbeen implemented as part of Word's plug-in module
architecture so that, when QuickTime is
installed in the Word Commands folder, an
'insert/movie command is adcied to the
menu. Any movie developed in QnckTime
format can then be pasted into a Word doc-

uxnent and played back. QutckTime will

also be implemented as an integral part of

Excel 4.0, the latent version of Microsoh's
spreadsheet software, that begins shipping
later this month.
Andrew Lees, product marketing manager with Microsoft's UK ofhce, claims that
QuckTixne brings multimedia to the desktop of the Mac, and nates that Microsoft is
one of the first Mac vendors to integrate
QuickTime into the company's product
line.
@uckTime will be bundled with all new
copies of Microsoft Word as they tilter into
the retail channeL Existing registered users
should contact their upgrade center for the
free disk upgrade. Newsbytes notes that the

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.forum on Compuserve, as wel1 as on

AppleLink
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Ah well, at least now it's over. Oh excuse
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Here we go again. Maybe I should call

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THE COMPUTER
PAPER AUGUST '92 81

Lotus 'l-2-$ for Home

TUO M

R EV IE W E D F O R N EW S B Y T E S B Y :
F O I ILKS, BU S I N E S S R A D I O N E T W O R K

"-'."j- '~2diiti'-,
.

Product: Lotus 1-24 for Home, Version 1.0

Lotus Development'a DOS spreadsheets
Rune on: PCs with 512K af RAM, hard disk,
marketing manager, Ben Shelton, told
Newsbytes the SmsrtSheeta were developed
graphics display, DOS 2.1 or higher.
Windows aarnpathka (.PIF inatucfed).
by Lotus programmers in response to user
Requires 5MB hard disk spaae,
requests. He aaicL "Users can just plug in
depending r4ran installafian apgans
their own numbers, and start working right
related to fonts. (NOTE: 1-2-3H can
away. Also, the Smartgheets am help users
nrn on an 8088/86 CPU, if the
learn how to uae 1-2-5, because they can ace
machinehas the necessary RAM,
these formulas. These templates are not
cflspl8Iy arid stamge reqalfelllenla.)
too complex...users am ace how to act up
From:
L o tus Develapment Corporation, 55 their own formulas in their own workCambridge Parkway, Canbrlidge,
sheets. Although the SmarrShecta might
MA 02142; 617-577-8500
seem to be marketable as a stand-alone
Price:
61 4 0 SRP; Street priae: below 61 00 package, Shelton said that is not "airrcndy
Rating: 4.0 (an a seals of 1 ~fewest to
planned."
. 4 highest)
The SmartSheeta are divided into five
Scrmmary: This package stands aut, nat for its
categoric ai Administration, Finance,
pragram (1-2-3H), but for the bunHuman Resources, Operations, Personal
dled templates with iL The 50(l) 1-2Finance and Planning, and Sales and
Marketing. A 55gagc reference manual
~p
a tible.WC1 6krsuseful
are
for Excel and Quattro Pro owners,
gives a brief explanation of each; but the
making the total package af interest
quintessential help information is in each'
to nearly all spreadsheet users.
template and appears on screen when they
are loaded into the spreadsheet program.
vcn if you' re quick with Quattro
For general uae, 1-2-5 Home also
Pro or excellent with Excel, yon
includes a 140gage User'a Guide which
will want to look at "Lotus 1-2-5
Lotus admits "is not a comprehensive referfor Home" and be aware the
ence...on all the functionality in 1-2-S." The
"home" description is somewhat misleadonline help system, with context~enaitive
mg.
references, appears more than adequate ro
In a comparadvely inexpensive package,
m ake f ul l a n d v a r i e d u a e o f the
Lotus haa bundled a slightly acaledAown
SmartSheeta. (Spreadsheet neophytea hopspreadsheet (baaed on Lotus 1-2-5 for DOS,
ing to augment the corporate accounting
Release 2.5) and fifty "SmartSheet cussystem should note this product is not tartomized application templates. It is the temgeted at the Fortune 1000.)
plates which give this product ita power and
Registered 1 24 for Home users are also
arlracriveneaa.
provided one month free support via the
The spreadsheet is a fullgowercd, charLotus toll4rcc help line.
acterkascd 1-24 implementadon. Ita limitation ia:in the size of spreadsheet that am be
Compa5blmfiy
handled: 256 rows by 512 columns instead
Do the .WK1 files work with Excel and
of the 256x8192 cell layout in larger 1-2-5
Qmttro Pro? At random, I selected three
versions; and it lacks the interface permitdifferen SmartSheet filca from within each
ting aden products or hnking between Excel 4.0 and Quattro Pro SE. All loaded
spreadsheets.
and displayed properly, all accepted pertiBut a graphical interface is birflt4n, ao nent data input properly, all printed propthat 1-2-SH comes ocea n i n f ull WYSI- erly. Given the nuances of file compatibility
WYG (what-you-aec4serhatqougct) mode.
handling among spreadsheet program
Included are Bitatream'a Swiss fonts (in
manufacturers, that's not a guarantee but
Roman, bold, italic and bold@relic) that can
the high quality of the SmartShceta certainbe sized from 5 to 72 points, and printed
ly deserves consideration by users of other
just as they are displayed. I-2NH provides
spreadsheet software.
"quick graph" power, with pie, bar, line and
In a nutshell: At an expected street
S-D effect. The user interface is the tradiprice in the $100 area, buy the package.
tional Lotus menu structure, activated by
That's $2 per Smarrshcet, and any one of
the "/" key or by mouse dicks.
them may save you 100 times that price in
keyboard time.

:,-PAYROLLpackages.II features a user friendly interface.

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T he power of th e p ackage ia in t h e
SmartSheets. TAN .WKl filea are a broad
range of ready-ro-uae applications that
stretch the "home" deacriptor into homebuaineav and amall+uaineaa uses. There ia,
of course, a mortgage amorthation template (graphed far fancier than what you' ll
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RutIng

PERFORMANCE: (4.0) The spreadsheet

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pr odu c t .
SmartSheera handle user revisions prediaably, and can be revised easily for varfadona to meet user'a needs.
USEFULNESS: (4.0) A c o ur t i a still
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the .WKl file structure ia a de facto standard. That makes SmartSheeta useful far
beyond their
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MANUAL (4.0) Given the contexteenaitive
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82

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E~ail Analyxed
In the 1989 computer-hacker novel, "The
Ctxehoo'sE~," author Cliff Stoll describes a
brief e-mail conversation between himself
and a f r i en d a t L a w rence Berkeley
Laboratories. The message itself is only a
couple of lines long, but it speaks volumes
about the relatively new medium of electronic mail:
Ii Darron-Zt'a Cliff.Sow'a thinga t-)
Cliff, call mo on tho phono right away.
Wo'ro txndor attack.
OK 0-0
Stoll's message is fairly typical of e-mail
correspondence in that it uses a simplified
approach to the English language. It dispenses with much of the punctuation (the
question mark in the first sentence and the
period in the last) whenever it is selfwvident. The English is vernacular (How' s
things, instead of How are things), and it
employs a terse, Just-the-facts-Ma' am
approach to interpersonal communication.
In most electronic correspondence compound~omplex sentence structure is rarely
used and, syntax often resembles that of a
grademhool gramnxar text.
The extensive use of acronyms, such as
Stoll's OK and OW (" Over and Out") is
also characteristic of e-mail. While discernible to colleagues, too often the
acronym habit carries over to all electronic
correspondence, confusing first-time recipients of our message. What was once a scientific and bureaucratic way of simplifying
English has recently become mainstrc:am
anf habitual, largely due to computers and
computer technology. To appreciate just
how confusing the practice can be to outsiders, listen to Robin Williams' lengthy
conversafion with his Commanding Ofiicer
VietnxtwL"
in the 198'y movie "Coed
The dialogue contains over 20 military
acronyms in just thirty or forty seconds,
extending the practice to absurdity and
evoking laughter from even his own col-

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years now, but more recently its popularity with home computer users is
raising some interesting questions about
the evolution of the English language and
the replacement of interpersonal skills by
electronic media
Within an office environment, the sending and receiving of messages electronically
is often restricted to dose colleagues
people who are familiar with our individual
styles of talking or writing. Whether or not
we intend acomment to be humorous may
be self~ d ent to a business partner, but
the distinction is usually lost on a complete
stranger. The subtleties of any language
become even moreimportant when we consider the emergence of national and international bulletin boards, and their ability to
link us to unknown computer users thousands of miles away.

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This ingenuity of human beings to ovex

come a medium's mechanical constraints is
by no means restricted to the world of computer gtxrus. In the hands of a great writer
*
such asJoyce or Dostoevsky, brilliant prose
can indeed release strong emotions. While
less capable writers often Qnd the printed
word a dismally inefficient method of evoking or conveying emotion, there are other
options. Stoll's graphical approach is one
example, the practice of Victorian women
scenting their writing paper with perfume is
another.

Problems and Possibilities

E-mail has some unique problems associated with it due to technical limitations, making it an ineffective communications tool in
the wrong hands. Advertising firms, for
example, have known for years that a reader's perception of a product can be modified extensively simply by changing the font
or typeface of a label. Dirk J. Stratton, of
AQtxx magazine, has rightly pointed out that
a font's personality can subconsciously
influence our interpretation of its message.
Compare, for instance, an tpth gwsiiott font
to COURIER, the standard computer font
invented by Howard Kettler in the 1950s.
It's amazing how the formality of a printed
word can make or break the message itseK
Unfortunately the multiple font options
available to advertising agencies and public
relations firms are largely unavailable to email users; in fact, the majority of software
packages for electronic mail still employ
Courier 'as the font of choice. Add to this
the inabihty of many computer monitors to
display italicized text, and you' re left with a
cold, bureaucratic message that inakes
handwriting look like a sensuous form of
communication. Your message emerges on
another's screen not as you interpret it, but
rather, as you type it lacking tone, intent
and emotion.
Recent interest in crosswultural e-mail
(via electronic bulletin hoards) has raised
the possibiTity of an international computer
language, one that would offer a transparent method of translation and render linguistic barriers nonexistent. Should thfs
occur, the translation software will have to
be based on standard usage, at least in the
initial phases of development.
.An international language implies all of
our cleverlydesigned jargon and happy
face tricks would become meaningless to
Russian or Japanese correspondents; the
language itself would once again be the
sole messenger of the message. In the Stoll
e xample there is evidence that e~
w o rks
well for simple request~deeply correspondence, but falls short of a truly interactive
medium. For serious situations, the ability
to convey emotion is still essential. Stoll's
fiend at Berkeley sums it up nicely when
he says, "Call me on the phone right iway."

&nell Falls and Succeeds

medium appears at the end of the opening

E-mail was suppose to excel in situations

demanding acknowledgement or authority.
The ability to "tag" your messages electronically, so as to receive confirmation that they
have indeed been opened, has always been
a big selling feature of the software.

happy& ce.

ble-registered letter, though there is of

course no guaranteed method of ensuring
the content has actually been read...or
understood.
Like telephone answering machines, email can be ignored indefinitely, often
because the recipient has no desire to cor-

leagues.
But perhaps the most telling comment
on e-maxi's limitations as a communications
line in the Stoll example. A seeminglyinappropriate use of the: ;) c h a racters is in
fact a clever attempt to express emotion in
an electronic format. It's called an emoticon and.it represents a kind of technical
jargon invented by computer programmers:
viewed sideways, the:-) characters reveal a

Tagging is the e-mail equivalent of a dou-

THE COMPUTER
PAPER AUGUST '92 83
respond with the sender. Even in a large
of5ce, stafF soon become familiar with coworkers who utiTize the medium as a kind
of electronic patty line for social announcements. Eventually, the ccwrorker's ID code
or e-mail nickname is synonymous with
junk mail and the acknowledgement feature of the medium becomes pointless. If
for no other reason, this illustrates the
importance of a carefully chosen subject
line when using the medium.
Moreover, e~
's i n abiTity to function
spontaneously as we do in a conversation means it is often necessary to send
several messages in order to ask questions
or darify a concept. In a verbal interaction
we solve this problem by interrupting the
speaker, either orally, or by way of facial
gestures. The observation that the written
form ofFers "httle opportunity or call for
reaction," as stated by Marshall McLuhsn in
1964, applies equally well in the case of e
maiL Electronic mail has no comparable
means of reacting until the message is
"received" and it is our turn to "send."
Where ema5 does succeed is in the area
of authority. Providing it's read, correspondencefrom management can carrya m ore
authoritative message simply because it is in
printed, as opposed to verbal, form.
Industry experts and scholars are frequently interviewed for television while sitting in
front of bookshelves because we still associate knowledge and authority with the printed word. In a modern of5ce, it's not unusual to hear a worker conclude a verbal conversation with the request, "Send mc, an Enote on it, just to make it of5Cia. In contrast to the Stoll example where e-mail
introduces a serious subject, the E-note
here is being used to follow up on a serious
subject. But in both cases the actual bulk of
the conversation requires verbal skills,
because the electronic medium lacks the
oral nuances so vital to efFective communicanoIL

&mall Speaks Volumes

E~
's p opularity in the modern of5ce is
now so we5 established that it has become a
replacement, rather than an alternative,
means of communication.Computer professionals, for instance, are often accused of
an overreliance on e-mail and a lack of
interpersonal shlls. In fact, a 1992 survey by
the Canadian Government determined that
an unwillingness to study computer science
was due to a perception that the industry
employs only "nerds" or social misfits.
Robert X. Crlngely's recent book Accirksital
Eispisa) reinforces the point; it is subtitled,
Hoso the boys foslfisoss Ratio)i 9aoho thsir 9aiV.
lio9ss, hankfosoigss
anapstitioss asuf stiN oars't get
a dato. The use of e~ a s a r eplacement
for interpersonal skills only perpetuates this

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The problem iscompounded by the fact

that most of us are far more critical of written communication shlls than oral ones. A
typical of5ce conversation is rarely examined with the same grammatical standards
we apply to written correspondenceincluding email. What is acceptable as colloquial in a verbal exchange is usually
branded as careless in printed format.
If the authority of an email request is to
be maintained, the same rules govc.ruing
of5cial correspondence must be adhered
to. Just as interviews have been denied on
the basis of poorly composed cover letters,
volumes of opinion are formed from simple
e-mail notes. Use the medium wisely and
remember, for someone reading between
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84

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Mac VirusesWlore Deadly: New ChinaTalk, T4 VirusesLoose

LOS ANGELES, CALIFORNIA,JUL 10
( NB) A new t h r eat o n t h e
Macintosh is loose a virus
called ChinaTalk The virus is
being distributed as a shareware sound driver that is
daimed to be Macintalk compatible.
In more technical terms,
the ChinaTalk fidls in the category of a Trojan Horse and
technically isn't a virus because
viruses by definition replicate themselves. Trojan Horse is the term for a type
of rogue program that masquerades asa
functional program, but the first time it is
activated it does some unauthorized activiRobert Capon, general manager of utilities business for Microcom, producers of
the Virex antiviral software, told Newsbytes
the ChinaTalk virus erases the directory
information on the hard disk drive, requiring the re-installation of the drive; it usually
means the loss of all data. While some data
might be recovered, it takes some expertise
to do so, and even then most will be lost.
Capon says Madntosh viruses used to be
fairly benign and were really just a nuisance
back in 1988 when he started and there
were only three, the Peace virus, Scores,
and nVIR. However, now Mac viruses are a
serious threat to Macintosh users as many
are destructive either to data or to entire
disk drives. The WDEF is the most prevalent virus o f t h e a p p r oximately 55
Macintosh strains, as it spreads in the invisible desktop file that is present on every
Macintosh disk and gets activated immediately upon insertion of the disk into the
drive, Capon added.
However, more dangerous viruses, such
as the T4 strain and the ChinaTalk are
becoming prevalent. Macintosh operating
systems have virtually no counter to viral
activity and the interconnectivity features of
System 7.0 are making the problem worse,
as viruses are spreading faster, according to
Capon.

m m ~~

Carmen Sandiego, who is

the character to be caught
Nance:
Cary< Smdlaya
Broderbund Software has
in the geography game,
Sew Female
occepaloa Former
soyar ae
released a Deluxe Edition
started originally as a comIntell g meSe c e a (f 1a~o
Iloileg Tennis
of its popular "Where in
puter game. H o wever,
Naa tele: PeaCiah-brown
ltuta 1NQ Pod ardconven14i
the World i s Carmen
Carmen Sandiego is now
Sandiego?" computer
being chased by kids on a
te>Wn: Never oppsars >n p4 hc rnthaut larrubg
game. T h e c o m p any ntrklsce
geography game s h ow
allan 6reel loneess rw teCOS.
daims the deluxe edition
broadcast on PBS; featured
of the game offers256in an educational geogracolor sights and sounds
phy puzzle; and is a series
from 45.countries, digifrom Golden Books. Also,
tized graphics, and speaking, animated
Bat Film Productions, the executive procharacters.
ducers of Batman and Batman Returns, has
Over 2,500 clues, equivalent to three
signed with Broderbund and has aone-year
regular Carmen Sandiego games, are
option that ends next March to make the
included in this edition. "The Chief and
Carmen Sandiego movie.
four other talking characters have been
The Macintosh "World Deluxe" edition
added as well as a new musical score, and
runs on Mac LC and II computerswith 2
photos of exotic places, many from
megabytes (MB) of random access memory
National Geographic Sodety's Image Bank
(RAM) (4 MB with System 7 or higher),
A warrant robot, 60 animations, and a
requires 9 MB of hard disk space, a color
travel agent who helps players book itinermonitor, and comes with a 1,000page copy
aries are new in this edition, the company
of the "World Almanac." Retail price is
said. While technically the game could be
$79.95, Broderbund added. The "World
classified as multimedia, company represen- Deluxe" Carmen Sandiego edition is
tatives told Newsbytes Broderbund re&ains already available for IBM compatible perfrom calling anything but its compact disc sonal computer (PC) and Tandy computers
readily memory (CD-ROM) versions of in a DOS version and a multimedia CDits products "multimedia."
ROM PC version.
Broderbund's success with the product
is unprecedented. The international bandit
Contact: Brcderbund, tel 415482-4567, fax
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The good news is a Trojan Horse

rogue program usually runs its
course quickly, as a user who starts
the file in question is immediately aware ofthe presence of the
virus. In fact, in erasing the
directory information on the
hard disk, the Trojan Horse
often also ensures it will be
deleted as well.
Symantec is boasting its SAM
5.0 software already detects this new
Trojan Horse China Talk by monitoring for suspicious activity a feature the
company says is unique to SAM.
Microcom told Newsbytes' its software
doesn't detect ChinaTalk as yet, but it does
detect the new T4 strain of viruses that were
just introduced via the versions 2.0 and 2.1
of the Gomoku Game widely available for
download on the Internet. The company
says it has updated its Virex antivirus software to version 5.82 to detect and eliminate
the new T4 virus strains.
Microcom says its updated version of
Virex is being shipped to subscribers, and
registered users who are not subscribers
can be mailed update information to
update their copy of Virex to detect the T4
strain. The company says updates may also
be obtained Rom its BBS. Another update
to Virex is planned that will detect and
repair infected files.
Symantec's SAM 5.0 will detect the viral
activity in general, but users will need to
update their SAM virus definition file in
order for SAM to detect and eliminate the
ChinaTalk or the new T4 strain, company
officials said. The updated virus definition
file is available on Symantec's BBS or on its
forums on CompuServe, America Online
and Applelink. A postcard with the new
virus definitions has also been sent by mail
to registered SAM owners. Users can also
order a virus update disk from the company
for US$12.

( NB ) -

T HE CDMPUTER PAPER AUGUST '92 8 5

::I

B.C.
Telephone To AppealLong-Distance Ruling
most populous provinces.
VANCOUVER, BRITISH COLUMBIA, JUN
Ncithcr application covered the three
25 (NB) British Columbia Telephone, the
Prairie
previaces Manitoba,
second-largest of several Canadian teleSaskatchewan, and Alberta because at the
phone companies affected by a recent rultime of the applications telecommunicaing that will allow longWstance competitions in these provinces was provincially
tion, has announced it will appeal some
regulated. Since then Alberta has come
aspects of the rsding.
media titles for kids, said she didn't think
under federal regulation, and Unitel has
BC Tel announced it is unhappy with
full motion was as important as it was made
said it will probably apply soon to compete
parts of the ruling covering subsidies to
out to be. Duvall said she has seen one of
local service and the way the cost of modifythere as well.
her children's stories animated at 15
ing the network to accemmodate new carriB.C. Tel is complaining that new com&ames pcr second and that speed provided
e rs will be distributed. These are the i n c
petitors will be allowed to pay a smaller
an enhanced fasdnation with the story.
share of the subsidy to local telephone serareas that Bell Canada, the country's largest
Tomlin suggested experiments with
telephone compaay, alreadyannounced it vice than the established telephone compachildren, providing them with every possi- will appeaL
nies.
ble type of software and hardware and then
B .C. T e l is al s o
O n J un e 1 2 , the
observing, might provide the necessary
Canadian Radio-television
unhappy that the CRTC
clues to multhnedia.
has told it to pay at least
and Telecemmunications
Tomlin said the pressure of the industry
70 percent of the cost of
Commission
(CRTC)
itself may bc stifling the potential of the
connecting the new carapproved an application
medium. Moderator Jonathan Seybold
by U n i te l C o m m u niriers to i t s n e twork.
asked what was the motivating facter for
cations, a Toronto-based
According to B.C. Tel,
snaking the "stretch" necessary to embrace
the total price tag will be
provider of data commuthis computermriented medium. Duvall
about C$60 million.
nications services, to coxnanswered it was "the big picture," while
The appeal has not
pete with telephone comWillis said it was, "the chance to be creyet been filed formally,
p anies
in
Bri ti s h
ative." Tomhn said with conviction her
but B.C. Te l spokesC olumbia,
O nt a r i e ,
attracaon to multimedia is: ' ibis is a new
w oman
M auree n
Quebec, New Brunswick,
art form no onc has cracked yet."
Prince Edward Island,
Kirkbride said that will
Lily Tomlin is probably best known for
Nova
Sco t i a ,
and
happen within a couple
her comedy work in the early 1970s as the
o f weeks, and m o r e
Newfoundland.
devilish fi~
d-a - halfyearmld character
details
wi ll
be
T he
CR TC
al so
"Edith Ann" on the topcated "
approved a second appliannounced after the fortelevision show. Shelly Duvall starred with
cation from Lightel, a
mal filing.
Robin Williams as Olive Oyl ia the mevic
Bell
Toronto reseller of cemCanada
"Popeye" and with Jack i c holson in
announced its appeal
munications services, and
Stanley Kubrick's movie "The Shining."
B.C. Rail Telecommunithc week after the deciJane Wagner wrote the play "Signs of
cations of Vancouver. This
sion, and is contesting
Intelligent Life in the Unsverse" and cothe same points as B.C.
partnership wants te offer
wrote and co-produced Tomlin'sthree
competitive long4istance
Tel.
Grammy-winning albums, "And That's The
s ervices i n
Bri ti s h
Truth," "Modern Scream," and "On Stage."
Cesstact: B.C. Tel,
Columbia, Ontario, and
Alice Willis is a song wsiter, set designer,
604-5654598.
Quebec Canada's three
artist, writer who won a Grammy in 1986
for Best Soundtrack for the movie "Beverly
Hills Cop" and won an Ace Award for Art
Direction for designing the set for Duvall's
Disney Channel production of "Mother
CUPERTINO, CA LI FORNIA, JUN 2 5
nol o gy to bridge the gap between personal
Goose Rock and Rhyme."
(NB) Apple and Toshiba have made oflic o m puters and consumer electronics prodcial what industry iasiders have been leak- u c t s.
ing to the press for weeks that they will
The fir st Newton product is expected to
collaborate on Apple's second PDA (pers h i p in
early 1993. The first Toshiba/Apple
iag the type.
sonal digital assistant) device. This one is
mu l t i media PDAs will hit the market in
Once the type has been unlocked, the
called a multisnedia player and will incors a i d-l993, the companies say.
fonts can be installed into aa application.
porate CD-ROM.
These were prepared statements from
Fonts from the new PC versien can be used
Apple's Toshiba collaboration will pro- . the two cosnpanies: "Apple and Toshiba
in either Wmdews or DOS applications. Fer
duce a device different from Newton,
sh a r e a common vision to develop devices
Apple's first PDA unveiled publidy at the
extra fees, the user can unlock individual
that will harness the power and
type faces, or entire type packages, beyond
spring Consumer Electronics Show, a
excitement of multimedia," said
those covered by the initial price.
device being produced in conjunction with
John Sculley, Apple's chairman and
A ccording t o A d o b e , i t s n e w l y Sharp, according to Apple spokeswoman
chief executive officer. "The
announced licensing agreement with
Sue Bodoin.
options for users are potentially iisnitWordPerfect Corporation lets the licensee
Teshiba Corporation, which issued the
less, spanning the areas of entertainincorporate ATM into word processing soft- press statement from
m ent, i n f o r mation o n
ware, as well as into DrawPerfect and other
Tokyo, would only
demand, and lifelong
p+>)~
g~
p~~
O
~I(
applications, The agreement covers the
sP
say the new device
learning. T o s h i b a's
DOS and Windows environments, in addiw ill fuse t e x t ,
'" "g "p"""' ". '" '".'
aa
neW
Digital
ASSiStantS
tion to Mac and Unix.
graphics, video,
consumer electronics busiThe company also said that its latest
audie,
and
I
ne s s and expertise in semiconQtpgog
Of
QQ$$
tO
QQ
Display PostScript software lets users of X
other data.
ductor manufacturing match
Windows statiens and PC and Mac X emulaA lth o u g h
IflfOI'NcitlPll 45VICQ$
well w ith Apple's strengths in
tors achieve WYSIWYG (what you see is what details of the

personal computing design

uSmg digital teChnOIOgy and snaking technology easy
you get) correspondenceamong computer
actual Toshiba
dssplays and, PostScript output devices.
device
are
te use."
t4 bI Idg~ t~~ 9>P 4tillI~~II
Versions of Display PostScript are already
sketchy,
the
"We are pleased to
shipping for DEC, IBM, NeXT and Silicon
Graphics workstations, and have also been
announced for Silicon Graphics and NCD.
' pc
ou' pp c
this emerging area of
CohSMmSI' OIOCtFOAIQ
Adobe's newX Windows version, known
a nd T o shiba w i l t
multimedia PDAs. We
as the Display PostScript NX System, will
cooperate on product
took forward to a long and
pgO/g,
run i n i tially o n h o sts f re m D i g i tal development
ann
productive working relationEquipment Corporafion and Sun. Display
Toshiba will make it inJapan. Both compa- s h i p ," said Takeshi Okatomi, Toshiba's
PostScript NX will be licensed for bundling
nies will sell similar versions but stamped s e n ior vice president, Video 8e Electronics
with X terminal hardware, software applica- with their~
bra n d names. Initially, the Me d i a Group.
tions, or as a standalone product. Theprodfruit of this alhaace will only be sold in the
T osh i b a further announced that it is in
uct will ship with Adobe ShowPage, a
US, the Apple spok o man said.
discussioas with Warner New Media, a diviPostScript language file previewer.
Apple says that core ftware technology s i on of Thae Warner Inc., to produce mulfor the new PDAs will
lic e n sed from tim e dia titles for the
new device,
Contact: Adobe, tel 41 5-961 %00 os 41 5482Kaleida, the Apple/IBM join venture.
3967.
PDA defines a new category of easy-to- C o ntact: Apple Canada, 416-513-5787;
use information devices using digital tech- T o shlsa,4164704478.

Digital World: Actresses,

Artists Debate Multimedia
BEVERLY HILLS, CALIFORNIA, JUN 25
(NB) Lily Tomlin, Shelley Duvall, Jane
Wagner, and Allee Willis formed a panel,
moderated by Jonathan Seybold to attempt
to describe why they' re attracted to snultimedia and what is needed to make the
medium succeed in the "Artist's Rap
Session" at the Seybold Digital World
Conference.
Playwrite Jane Wagner said she still
found the technology "so inthaidathsg" and
that she likes "knob knowledge" so all she
has to do is turn a knob and it works.
All four paaelists, however, agreed with
interest and enthusiasm that multimedia is
a medium that has distinct and unictue possibilities. However, no one from the audience or the panel was able to define them
more than to say what they felt was needed
in order to uncover its potentiaL
A member ef the audience said: "It' s
here, it's great. what the heck are we going
to do with itP"
Lily Tomlin said it wasn't sensory
enough, that she wanted to have anexperience that was "...thinky, feely, orgasmic. I
want electrodes attached to my body."
Tomlin said she would search for what
could be done with the medium that would
surprise, that would make the user take a
sharp, quick breath.
Alice Willis said if the industry doesa't
find a way to draw people emotionally into
the medium it will resnain "...something
that gets discussed at these seminars."
Wagner said the medium might aot
lend itself to the surprising, sensory emotions Tomlin referred to. Wagner said she
found herself more in touch with her owa
mind as a multimedia user and described it
as "...another hnd of discovery."
Shelly Duvali, who is working on multi-

The CRTC
has told
B.C. Tel to pay at
least 70 percent
of the cost of
connecting the
new carriers to
its network.

Laugh
lin"

Apple,
Teshiha Team Te Create Multimedia PDA

Adobe ReleasesSuite Of PC-Oriented Products

MOUNTAIN VIEW, CALIFORNIA, JUN 17
(NB) Adobe has released a suite of ofFerings meant to strengthen its position in the
PC market.
Among the announcements are three
typeface offerings: two software packages,
plus a custosaizable CD-ROM disk that lets
users choose typefaces from out of the
Adobe Type Library. Onc of the software
packages is a U$$60 item containing 30 preselected typefaces, and the other one introduces typefaces in Cyrillic, the alphabet
used in Russian and other Slavic langtsages.
Also included in the announcements
are a l i c ensing agreesnent allowing
WordPerfect Corporation to incorporate
Adobe Type Manager (ATM) technology
into its software, and a system that extends
Adobe's Display PostScript technology to
users of X Windows terminals and PC and
Mac X emulaters.
The CD-ROM disk, 'Type On Call," previously available for Macs only, is now slated
te ship in September for IBMwompatible
PCs. According te the company, the disk
contains the entire Adebe Type Library of
1/00 typefaces. The US$99 initial purchase
price provides the user with access to ATM
font tnanagement seftware aad 15 standard
typefaces,and a choice of any two type
packages out of eight possibilities.
The 13 standard typefaces are ready to
use straight from the box, but the eight
other packages are encrypted. To gain
access to a pair of additional packages, the
user obtains accesscodes over the phone
from Adobe. The user then enters the
access codes into Type On Call, decncrypt-

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"Communications facilities are to the

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and
Technology, and chairman
of the executive committee of the Canadian
Network for the Advancement of Research,
Indusuy, and Education (CANARIE).
Canada's overM investment in research
and development has dedined to about 1.2
percent of gross domestic product in the
past f i v e y e a rs , H u t c h ison said.
Manufacturing jobs are disappearing,
Canada's share of international highcechnology trade is dropping, and in 1989 the
country had a trade defidt in telecommunications for the first time ever.
To deal with the problems, Hutchison is
proposing a five-point plan with an eightyear timetable. The five elements are: communications infrastructure; research and
development; information technology
industry development; application and
implementation; and training and education.
Canada's present communications infrastmcture is woefully inadequate, according
to Hutchison, who points to the fact that
CAanet, the national research communications network, has a capacity of only 56,000
bits-per-second (bps), while the United
States,Japan, and various European countries have networks with capacities from 44
million to nearly 500 million bps.
0

nesses should be encouraged to make more use

of high technology through faster tax writeoff for investments in new technology,
Hutchison argues. Finally, companies need
to provide workers with more training, he
contends, and governm
ent needs to help by
providing training resources.
The IT 2000 program would cost about
C$5 Mlion per year, Hutchison says, suggesting that the money might come from
the "peace dividend" resulting from
reduced military commitments in Europe
thanks to the end of the Cold War.
In a n i n t e rview wit h N e wsbytes,
Hutchison admitted that there have been
many calls for action to build up the
Canadian high-technology industry in the
past, and little has been done. "I' ve thought
there might'be a chance so many times that
sometimes I wonder i f I ' m s m oking
opium," he said. However, he added, problems of which some in the industry have
warned for 20 years are becoming more
obviously real, and awareness of the importance of high technology seems to be growlilg.

Contact: The Gomliainicarions Group for Efnsr

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Aldus Acquires Software To Improve Color Printing

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SEATTLE, WASMNGTON, JUL 10 (NB)Aldus Corporation says it has acquired

RipPrep, a software application that performs process-color trapping on EPS
(Encapsulated PostScript) files.
RipPrep and its underlying software
technology were developed by Graphic
Edge, a New Hampshire firm with which
Aldus joined forces in late 1991. The company said that some customers are already
using a Windowhlaised version of RipPrep.
Aldus said it will market RipPrep for
Graphic Edge, while a joint engineer team
u a te the program, which will ship as an
dus product later this year.
Trapping is a process in color printing
which elPrminates gaps or outlines between
color elements of a printed page. Called
"hght leaks, the gaps are considered unacceptable in a professionally produced publication. The gaps are usually caused by
slight paper movement on the press, misaligned printmg plates, the characteristics
of certain inks, or humidity. These and
other factors can cause text illustrations
and photorsraphs to shift position slightly.
In traditional trapping, print shop specialists photomechanically expand (spread)
s edges in
or contract (choke) an

object'

minute increments to create a slight over-

lap of the inks for adjoining color elements

of the film. The expansions and contractions compensate for misregistration that
might occur on the press. RipPrep is
designed to apply those technilpies through
the use of computer software to EPS files
originating on Macintosh, Unix, and
Windowsbased systems.
The program operates by translating the
source PostScript file into a proprietary
graphical format that automatically analyses each color interaction on a page. It
then generates instructions that produce
the spread or choke between each color.
RipPrep is designed for use by Postscript
service. bureaus, prepress houses, commacial printers, in-plant producfion departments and publishing operations. It has a
suggested retail price of $9,850, and requires
Windows, a 486kased PC, 16 MB of RAM, a
200 MB hard drive, a color monitor, and a
mouse. Aldus said registered owners will
receive a &ee update when the Aldus version
of RipPrep is released. It said it plans
European and Pacific Rhn versions later.
Contact: Aldus Canada, 604-275-4140 of 1800483-2588.

THE COMPUTER
PAPER AUGUST'92 87

Mac-based Digital Multimedia Data Organizer

Planned ByAldus
SEATTLE, WASHINGTON, JUL 8 (NB)Aldus, a company beat known for its
PageMaker desktop publishing software,
has announced it has bought Macintoshbased technology for a multimedia database to sort and catalog multimedia information,even on a network The technology code-named "Fetch" waspurchased
from Provident Software of Anaheim,
California
Aldus plans to offer a retail product
based on the bought-in technology later
this year. In the meanthne, the company is
offering the technology for license to
Macintosh developers.
The Fetch database is designed to allow
the cataloging, browsing, and retrieval of
digital media in standard Mac file formats,
Aldus maintains. Digital media includes
illustrations, dispart
libraries, sounds, digitized photographs, and digitized video dips.
Fetch organizes each piece of digital
media, also referred to as a file, recording it
into a catalog. Aldus claims that Fetch is
capable of recording the location and vital
information about any file, and each catalog can hold up to 82.000 files.
A user can view a catalog's contents in a
visual "gallery" of thumbnail images, preview graphics at full resolution, and play
sounds plus movies to hear their contents,
Aldus asserts. Users can add to a Fetch cata-

log by dragging and dropping files or entire

volumes over the Fetch application icon.

Sorting and searching of files in a Fetch
database can be carried out based on a variety of criteria, induding userAefinable keywords, file type, and filename. Fetch is fast,
according to Aldus, and can search a catalog of several thousand items in less than a

second. The company claims that, once

located, a file can be copied, printed,
placed into a document or other electronic
communication, distributed to other users,
or used to launch an application for further
editing.
When used as a tool in productionwriented publishing g
working on a network, the product s multiuser design offers
over 100 users access to shared catalogs.
Fetch offers access to media stored on any
volume or network,even across a companywide computing environment and from volumes that are currently "off4ne."
Aldus also daims that an attractive feature ofthe package in a network environment is that users can reuieve a file without
knowing its spedfic location, file format, or
originating application because Fetch is
capable of keeping track of all of this for
them.
Most standard Mac and industry-wide
file formats, including PICT, EPS, TIFF,
SND, Kodak Photo CD, and QuickTime
files are accepted by Fetch for cataloging as
are several proprietary formats, including
Adobe Illustrator, Adobe Photoshop and
Multi-Ad Creator. Aldus notes that future
versions of Fetch will catalog files from its
own suite of products, including Aldus
P ageMaker, Al dus FreeHand, A l d u s
Persuasion.
Aldus offidals have not revealed any of
the financial arrangements with Provident
Software,nor have they announced pricing,
availability, or system requirements at this
nine.

roups

Contact: Aldus Canada,N4-27&41 40 or 1800433-2538.

New For PG Microsoft InterfaceDesign ToolsFor Itindows

R EDMOND, W A SH I N G T ON , J U L 6
( NB) Microsoft C o r p o ration ha s
announced a family of uaer~terface design
tools that it says will help foster consistency

and ease of use among Windows applications.

Induded in the products is a 220-page
application<esign guide that provides
instructions for designing user interfaces,
and a set of companion disks with sample
applications. When running the sample
application in the Information mode, dicking on any user~teriace item will hring up
the explanation of that item from the
Application Design Guide.
The disks also contain artistic guidelines
for designing graphical elements of the
user interface, and a library of icons, buttons and cursor shapes that can be incorporated directly into an application. Included
are buttonimages for common commands
such as Cut, Copy, Paste, Open File, New
File, File Close, Save, Print, and Help. The
Buttons and Cursors file is aho available for
downloading on CompuServe's Microsoft
Forum at no charge except the connect
time.
The disk also contains a dynamic link
library (DLL) (that can create various states
of a button (raised, depressed, inactive).
Applications shipped with the DLL instead
of bit~ p s reduce the size of the application's file. Microsoft says the DLL also
works with custom button images the developer creates.
The company has also announced a
Microsoft University course designed spedfically to teach user interface design, and ia
offering a terminology reference that provides user interface terms in 15 languages.
The Windows interface is what users
interact with on their personal computers,

providing a method of selecting the actions

they want to take by dicking on a command
or icon. Before graphical user interfaces
such as Windows and Tandy's Deskmate
became popular, computer users had to
know the specific commands to type in
order to launch applications or perform
file-management tasks such as copying,
deleting, or renaming files.
Microsoft says there are five major factors used by interface designers to make
their applications work with Windows. They
are data integration, input/output (what
you type and what you see or print), consistency, easeM~ , and scalality. The company hopes that all future applications
developed for Windows will use all those
factors, using the supporting technology
built into Windows.
The design book and the disks each
have a suggested retail price of US$24.95
when bought separately, but if you purchase the book you can order the disks for
US$14.95. Microsoft told Newsbytes that
the terminology reference will be available
in both print and online form this fall
Developers interested in using the new
tools will need Windows S.l, a PC with at
least an 80286 microprocessor, 640K of
conventional memory plus 256K extended
memory. Although the tools will run on a
286 machine, Microsoft strongly recommends a 386 or higher. A pointing device
such as a mouse is also strongly recommended. The minimum hard drive space
needed is 6MB, but Microsoft recommends
10MB. Video requirementsare for an EGA
display or better, but Microsoft recommends color VGA or better.
Contact: Microsoft, N0-426-9400 or 604-6889811.

Turtle BeachOffersMultimedia Toolbook In Upgrade Kit

YORK, PENNSYLVANIA, JUL 2 (NB)Turtle Beach software says it is offering
Asymetrix' Multimedia Toolbook bundled
with selected Turtle Beach Multimedia
Upgrade Kits.
The selected multimedia upgrade kits
include Turtle Beach's highly rated
Multisound card, a Toshiba compact disc
memory (CD-ROM) drive (one of
readily
the fastest CD-ROM drives available), Wave
for Windows software, a Wave file editing
tool from Turtle Beach, and the Asymetrix
Multimedia Toolbook
The Multimedia Toolbook software is
an objectwriented development environment for Microsoft Windows with a royalty
free runtime package included. Asymetrix
representatives told Newsbytes the product
allows for the development of multimedia
Windows applications that can be distributed by the developer. The company
claims IBM and NEC already bundle
Multimedia Toolbook with their systems.
Turtle Beach boasts its sound card is a
premium card for multimedia in Windows
and claims it has solved problems other cards
have when accessing large sound flles under
Wmdows with a technology the company calls
"Humcane."The Humcane technology does
not use the direct memory access (DMA) that
other industrycards do and that Turtle Beach
describes as problematic.
The company daims DMA is older technology and was never designed to be used
for multitasking environments. Problems
with using the DMA for sound show up
when moving large quantities of data from
the hard drive to an external device, the
company maintains. The effects are jerky,
slow video and dicking in the sound when

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large sound files are played with large video

files. Also, DMA only runs at four megahertz, no matter what the clock speed of
the CPU (central processing unit), Turtle
Beach asserts.
J eff K l i nedinst o f T u r t l e B e a ch
described it to Newsbytes as the sound card
"choking" the video because of the number
of calls the average sound board has to
make (called "interrupts") through DNA to
the CPU. As the sound card makes more
and more calls, increasing amounts of the
CPU's processing power turns to the sound
card's demands, which means less CPU processing time for video or other applications.
In games and short multimedia applications, this problem doesn't show up,
Klinedinst said.
Hurricane is a combination of hardware
and software that does not use the direct
memory access (DMA) channels like other
sound cards, but i n stead includes a
Motorola 56001 digital sound processor
(DSP) chip. The Motorola chip is the difference that allows the card to add horsepower to the computer's CPU in playing
and recording sound, TurtleBeach maintains. The effect is large sound files play or
record through the Multisound card using
less than 10 percent of the computer's processing power under Windows, according
to Turtle Beach.
However, Turtle Beach's Multisound
card is one of the most expensive cards on
the market with a street price of C$1195.
The Turtle Beach Multhnedia Upgrade Kits
are available directly from the company.
Contact: Asymetrix, 206-63?-1 560; Turtle
Beach, tel 71 7-843-691 6, fax 717454-8319.

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T HE COMPUTER PAPER AUGUST '92

Mictosoft Will Develop Windows NTFamily Of Apps

User Groups
Advertise for Free
listyourUser GIqtupin 'IheComputer PaperCalewhrSflctlonfOr flee.
Teil50000amdersyour User Gioup'sname,location, phonelhlinber,meeting

dates,
andyourgpoup'sfocus.Maximum30woids perlisting.
Send your lisling totbebeiowaddnmorfaxittous

-s

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Se n d your free user group Ifslng tos THE

COMPUIR PAPER USER GROUPS
8-3 6 61 West4th AveVancouver,iL VSR iP2 or fax ere (604)782-4280.

I N

I
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Adthssa

SAN FRANCISCO, CALIFORNIA, JUL 7

{NB) More than 4,000 software developers
from around the world learned fr om
Microsoft that the company intends to develop a full fiunily of M-bit applications for the
Windows NT operating development.
Windows NT {the NT stands for New
Technology) was described by Paul Moritz,
head of the Windows NT product group, as "a
kind of Windows on steroids' in an interview
with British news service Reuters.
Microsoft has said it will introduce the 52bit Windows NT by the end of the year,
although recently executive VP Steve Ballmer
has said the final release date "is not set in
stone." Ballmer cautioned that Microsoft still
has a lot of things to do before the product
comes to market.
According to the Reuters story, Microsoft
even has plans to mmah Windowotype software
on fax machines, printers, and televisions.
Microsoft has said that its strategy is to
make Windows attractive enough that users
vsih move away from competitive systems such
as IBM's OS/2 and the various versions of
Unix available. Unix has consistently had a
problem interesung the business community
in its advantages, probably due to its high se5.
ing price.
Maritx told Reuters that Microsoft plans to
distribute copies of the program to end users
in September for final testing.
Microsoft VP of Desktop Applications Pete
Higgins told the assembled developers that
Microsoft plans to take a leadership role in
development of M-bit applications to facilitate the "mcive for our usersto Windows NT.

Netware

QLF,Prov.

Postal Code

Telephone

Fax:

Ilmlhllhloh I
Tfhhblosbootihl

Training 4days
+

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foI'lf@ILNI I
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Ill:.

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Microsoft applications groups are making an

early commitment to Windows NT," said

Higgins.

Confereuce attendees will receive their

developer kits containing three CD-ROM
disks with the Win52 API (applications program interface), aud the NT File System, as
well as a 52-bit version of C/C++ and a M-bit
version for MIPS, libraries with code portability between 16- and 52-bit Windows, a
Windows debugger, and the Wmdows NT sye.
tern debugger. Developers who did not attend
the conference can get the kit for $599 with
documentation, or O69 without the docs by
contacting Microsoft.
Microsoft spokespersou Colleen Lacter
told Newsbytes that developers will need a
586based system or better, a minimuin of 12
MB (megabytes) of RAM (Microsoft recommends 16 MB ) and a whopping 100 MB of
hard drive space,as well as a CD-ROM drive.
Microsoft's spreadsheet application Excel
4.0 already takes advantage of the 52~ speed
of 5S6- and 486-based PCs running Windows
5.1 to speed up the recalculation of spreadsheets. Thecompanysays Excel and word processing program Microsoft Word wul be the
first desktop applicafions to ship Wmdovm NT
versions, with other applications to fouow.
Microsoft spokesperson Marianne Allison told
Newsbytes that Excel would ship several
months after Windows NT came to market,
with Word to follow.
According to Allison, Microsoft has had "a
couple of database management projects in
the works, one of them for some time." She
also said that you can expect Microsoft to
field a Windows version of the database program Foxpro. Microsoft acquired Ohio@axed
Fox Software recently. Foxbase and its successor Foxpro were a significant competitor to
Ashton-Tate's dBASE program.
Microsoft's workgroup division says it
plans to exploit Wmdows NT as a ser'ver platform for electronic messagmg, and the database and tools division has announced it is
planning future versions of Visual Basic,
Microsoft C prograinming language, and
database management applications for
Wmdows NT.
Microsoft also told the conference attendees that 100 independent software vendors
have said they will support the NT system,
induding Borland International. Borland said
it will make iis C++ language available for the
new software. A Borland spokesperson said
the combination of Borland's C++ and
Wmdows NT is an ideal foundation for devd.
oping nextgeneration 52-bit applications.
Content: Microeolt, 60~ 9

N 1.

At

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The VancouverSueineeeCnmputer Show
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Some of the Indusbye largest and
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monetratIng the latest programs
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T HE COMPUTER PAPER AUGUST '92

Info ShortagelTooMuch Paper, SaysBusinessReport

L ONDON, ENGLAND, JUL 9 ( N B ) Almost 70 percent of organizations believe
that they have too much paper (the bulk of
which they generate themselves), according
to the latest report o n I n f o r mation
M anagement from
T o u che R o ss
Management Consultants (TRMC) .
Those same companies also list their top
problem as not having enough space to
store their records. According to TRMC,
one organization with 2,000 employees
dealt with 45 tons of incoming mail last
year, yet managed to generate 48 tons of
outgoing mail through its post room. That
equates, Newsbytes calculates, to around 25
kilos of paper per person a year.
One of the major findings of the report
shows that, despite the paper mountain,
most companies are starved of information,
due to the poor management of their
records. TRMC's report found that less

than 60 percent of staff have the right

amount of information to do their job

properly.

"We conducted the survey to confirm

our belief that businesses are suffering costs
by not managing information successfully,"
explained David Best, a partner in TRMC.
"We know that there are significant benefits
to be achieved and we wanted to see if we
could identify them and identify any of the
pitfalls encountered along the way," he
added.
TRMC managed to persuade more than
250 companies to respond to its survey,
from a wide range of public and private
organizations. The key findings of the
report, the company claims, highlight many
of the current problems experienced with
Information Management and the trends in
media and technology associated with it.
Other major findings of the report were:

A dramatic growth in the use of electronic data and office systems is expected,
with almost 70 percent of companies foreseeing high use by the end of the decade,
compared with under 20 percent at the
moment. The report identified that there is
a definite trend in optical storage, but not
to the exclusion of other media.
Although 67 percent of organizations
use telecommunications to move documents nationally, only 16 percent have
Integrated Services Digital Network (ISDN)
links. There is also a tendency for international companies to view the electronic
movement of documents as a replacement
for moving paper than those operating
solely in the U.K.
Voice recognition is still in its infancy
and its seems that 71 percent of companies
have no plans to implement it.
More than a third of organizations use
executive information systems (EIS) or
alternative methods to obtain top-level
views o f
corp o r at e inf o r m ation.
Traditionally aimed at the private sector,
there is an increasing demand for these

tools by public sector bodies, fuelled by the

creation of executive agencies by the British
Government.
Copies of the report are available f'rom
TRMC's Fleet Street London office for UKP 95.
Contact: TRMC - Tel: 071-936-3000.

Netware
SystemManager
Training
2 lllys

July g-10
OIIYs595
(ver 2.1x -3.x)

Call 6694?S9
Reg TM
ofNOVELInc.

601-%9 W.PenderSt.

Canada: BC Tel Files For ISDN Service

VANCOUVER, BR1TISH COLUMBIA, JUL
6 (NB) British Columbia Telephone has
filed an application with federal regulators
to start offering Integrated Services Digital
Network (ISDN) services this falL BC Tel's
Microlink service would initially be available in central Vancouver, Victoria, and
Kelowna.
Deb Reidlinger, service development
manager at BC Tel, said the Microlink service would support ISDN applications such
as desktop videoconferencing and Group
IV facsimile. It would also provide caller
identification, she said.
The service will carry a monthly fee of
C$115 in Vancouver, with a lower fee in
some centers with smaller local calling
areas. Subscribers will also pay usage
charges that will be about twice current
long&stance rates, officials said.

Vancouver,BC

Fax 684-6659

BC Tel has been involved in ISDN trials

over the past two years. Applications that
have been tried out included a distanceeducation program in which students at
four locations shared text and graphics and
worked together, and an interactive real
estate application in which would-be home
buyers "viewed" homes interactively while
sitting in a real estate agent's office.
BC Tel has asked the Canadian Radiotelevision a n d T e l e c ommunications
Commission (CRTC) t o a p prove the
Microlink service effective October 1.
During 1995 the utility plans to extend
Microlink to Prince George and a number
of communities surrounding Vancouver.

Ouartech
Systems Ltd
Developers and
ConsWtants

Suite 202
Tele phone
1909 W Broadway 604 7343117
Vanoower BC Facsimile
V6J 123
604 734 8380
Ctuartech Systems,a computer systems development andmanagement consulting companyin
Vancouver, is looking for seasoned software
development professionals to work with our clients.
Both short and long-tenn contract and employee
positions are available.

Contact:B.C. Tel,604-432-2663, fax 604-4331241.

Online Services: Review, 0'ends and Forecast

Online service sales grew by 61.1 percent
between 1987 and 1991, reaching $9.6 bill ion last year, a ccording t o S i m b a
Information. The Simba report, "Onhae
Services: 1992 Revinu, Trends asid Forecast,"
predicts a 48 percent sales increase in the
next five years, yielding a $14.2 billion
online services market in 1996.

According to the report, there were 5.4

million online service subscribers at the end
of 1991, and leading online services posted a
6.7 percent sales increase in 1991 compared
to 1990. Information services. distributing in
print and other media, posted less than one
percentgrowth during the year.

We require
experience in:
PU1 COBL

Openings are also

DB INiS

Division

available in our:

INl cro Support

Qualified individuals
should send their
resumes fo the attention
of the Administrator.

.C,W .

ts
%v

Contact: Simba Information, 203-834-0033.

g gib

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90

T H E COMPUTER PAPER A UGUST ' 9 2

Computer Ma i n i nEi
APPLIED INFORMATION TECHNOLOGY
PROGRAMat Capllano College w5I be holding an
information evening to present their two new certfgcate programmas to the public. These evening mini
programmes In Applied Mul5 MeSa, and Electronic
Researchand Comrmrnica5ons,can be completed
in one school year (2 semesters). Call Cathy at
9841727.
WHV SHOULD VOU CONSIDER
VCS EDUCATION CENTRET
No more than six persons per dassrcom
Instruc5on held In a network environment
Groupand corporatediscountsavailable
On~~no training also available
Instruc5on in DOS, WordPerfect, Lotus, Bedford
and more.
VCS Education Centre
202-1930 West Broadway, 731-1930.

FOXPllO 2
Intermediate and Advanaxf Training In FoxPro 2.
For Informa5on call: Pronto Data Systems 2707238.

STANDARDINTERNATIONAL
fr601-889 West Pender Street,
Vancouver, BC V6C 3B2
Tel: (604) 688-8649
To register call: 1-800-667-8649
Intro to SCO System V
Call $695
SCO System V Admln I
Call $595
XENIX System V Admfn E
Call $1495
UNIX System V Admln III
Aug 24.28 $1495
Shell Programrr5ng System Admln.Aug 11-13 $895
Open Desktop Admln Conlig. July 27-31 $1595

AddlEonal courses available upon request.

NOVELL NETWARE 386V3.11TRNNING.
Isttuctxv Darrell T. May. Darell May Conm55ng,
St5te 211-6707 Southpolnt Dr, Bumaby, BC. V3N 4VS
(604) 657-2131.
Novell Level 1: lAN Intmluc5on A u g. 10 $150
Novell Level 2: System Admln. Aug.11 612 $300
Nove5 Level 3; Netwme Insta5ahonAa@13 814 $300

NeXTEIEP 3.0-Wednesday,July 29, NeXTComputers, ire.

and DCSSystems, Ltd. Free seminarand demonslra5onfor
the release of NeXTstep 3.0. Simon Fraser University at
Harbour Centre, Fletcher Challenge Theatre, 515 W.
Hassnfp. Session I: 5:30 a.m. registrason: Session II 1&l
pJn. registrsson.Call(604)291-0015or fax (604) 291-1054.
GROUPWARE 92
August3-5,Ssn Jose,CA.ContactThe
Conference Group, 800-247-0262 or 602-661-0449, 9875
111th Plwxr,Scottsdale, AZ55259.
IIACWORLD
EXPO/Boston, August4-7 (617) 361~.
SCO FORUM
92, August 17-21 atthe Unlversily of Cagornla,
Santa
Cruz.TheIntema5onalSCO Technologysnd Mwke5ng
Conferencebringstogether softwaredevelopers, me(orhwdware manufacturers, value-addedrese5ers, systems integrators, distributors, and MISdedsion makers from the Forhne
500 and the U.S. government Registration by phone from
Canada(415)9414440.
WINDOWS
StOS/2 Boston, Augtit19-21 (415) 80M000.
INTERNATIONALNULllNEDIA AND LAXERDISC CON.
FERENCE ANDEXIBBITIONSeptember 3-5,Edmonton
Conven5on
Centre, Edmonton, Alberla. Swninsrs andwakshops featuringthe latest in muNmedlaandCD-ROMtechndogy and products. Contact Vernon Ssmsroo, TheAlberta
Communioa
5onsGroup snd(403)448-7319.

DESIGN 8DRAWING PACKAGE-Adobe 3.1.

Cost $600, will sell for $400unopened. 436-2633.
EPSOM EX-1000Printer pMd8 platen] with extra
stand, all like new. Also extra ribbon andccnnscfirtg
cable. $250. 228-1277.
EMERALD VAST2.2GB TAPE DRIVE includes
cables 6 software, etc. $3500 each. Ex48mo units
2 only. Call (604) 9864484.

NEW VIEWSAcmunting Software, newest version

V1.4 unopened all complete SRP $1299 asking
$1000. Call 876-0757.
NOVELL ACCESS MANAGE SOFTWARE V1.20.
Box still sealed. $1,995 COD. Mike Wolfe 7396114 or 733-6233.
OWN A COMPUTER2 Now ycu can make top
money at home. Secrets Rsvealsdl Free Report.
Write Wayne 308404 7th St., NewWestminster,
BC V3M3L1
PC JUNIORwilt lots of games seeks 8 charitable
hcmcl Also Roland DG PR 4.1 printer and Apple
2E done with nc monitor. Call 681-9018.

DATA PROCESSING NANAGEIIENTASSOCIATION

(DPMA) dinner meetings, 4th Tues. every month, Stanley
Park PavEwt. Contad BrookeAswt 6583902 for info.

Advertise in the
Classifieds for Free*

Classified Ads
ATARI MEGA 2 ST
'The best computer for MIDI.'
immaculate condition, custom shi8)ding added to
drive, new mouse. MacSndIBM emulaficn options
available. TNs is the essy-tc-expand mcdell $700
OBO.Leaveamessageat732-1030.
AVAILABLE ATLAST: UNUX, the free 386 Unixlikeoperating system that coaxlsts with DOS and
even runs X-Windowsl Also includes: GCC/C.,
GDB, EMACS, UUCP/Mail, kernel source, and
much, much more. Copy service fee $4 par disk.
Basesystem: 10disks $40.X-Windcws opficn:5
disks $20.SciandingSoftware,910LodgeAve.,
Victoria, BC. VAX 3A8(604) 360-0188.

QACWORIDEXPO'92:September15th-17th, MetroToronto
Conven5onCentre, Toronto, Ora. Tel: 8174614000.
INFORIIATrONTECHNOLOGY RESEARCH CENTRE
events: Scien55cCamputa5tmon Worksta5ons: Current and
Fukne Environments, Sepl. 17, fh5ta Chelsea Inn, Toronto.
ConhmkW.H. Enrlght or T.E. Hull, Depsrknent ol Computer
Scieree, University ofToronto, Toronto, Ont M581A4, email
enrlgh@mLutorontosa or tehu5Nrnautorento.cL
FOXPRO DEVELOPERCONFERENCE-September18-23,
Phoenix, Arfzwta Fox So5ware I400-5274%6.
COIIPIIEXPO-September21-24, Las Vegas Convention
Centre, Ias Vegas,Nevada.Tel. 500I1229, fax 51IH573499. UNSCInvestmentGroup,39899 Bslensne Drive, Suite
305, Newwk,CA94550.
CANADIAN CONFERENCE ONVERY LARGE BCALE
INTEGRATION(CCVLSI '92) October 18-20, Chateau
Halifax, Nova Scotia. Contact: Dr. D. Pincock, Applied
Mkxosleotror5osIns5hte, 1046 Bwdngton StHalfax, Nova
Soosa,Tek(902) 421-1250, Fax(902) 4294953, e-mailpincook
eoppliwfmicrom.cL
CONDEIFALL 8 WINDOWS
WORLDSL November 16-20.
Conferenceand'show.TheInterfas Group(617) ~8500.

Private individuals catt place their classified ad iTI7he Computer Paper

for free. (25-word mtax.) Sendyour ad by mail at the address below
or fax it. We do ttot accept free classifieds by telephone.
Which Editions't
g Bt A Ib e rLB

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Whic h Illlonttusf
eg, JSn 92-Mar 92

o BBS o Hardware a Software

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PROGRAMMING indBSse, Fox,ACCPAC. 2758351.

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SACRIFICE PRICES! New, never used, Radius

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drive $200, ShivaFast Path 4$300. Call (204) 957-

s2i

2451.

TRAINING in WordPerfect, Lotus 6 PageMaker.

MEMORY FOR SALE. 2MB of 256K SIMM strip Hourly orfulllevels. Call 298-0065.
memory.$8/strip. Call 737-0386.
VIRTUALfor MacII-$75 OBO. Call 732-1030.

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Add GST P%)

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P085810HIC

THE COMPUTER
PAPER AUGUST '92 91

Details Make
The Difference
and YGU know what they are
Talk with us about
YGUR

ro

/ Print Media Advertising

dr Databases and Business Analysis
/ Free Brochures
St

YGU WANT
BCO SOFTWARE OEVELOPERS
(604) Set2-2853

17416 62A Avenue

Surrey, BC
V3S 5J1
(604)57M525

To all of our Past, Present, and

Future Customers
We have returned to Surrey
as of
July 1, 1992.
Thank you for your patronage.
We hope to see you at our

Computer Consultants

Tel: 583-1606

WINDOWS WORK STAll

ON
0 366DX 33, 4Mb Ram
0 125 Hard Disk-16Ms
0 Cardinal S6/24 Fax Modem
0 Mouse, Tower Case
0 1 Mb Trident SVGA Ceml
0 Colour Monitor
Windows 3.1 8 WlnFax Pro Free

$1,600
Rontms Motass
14 4Kbps, V32 8S, Data/Fax S399
Laser and Inklet Printers Available
1

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AUTHORIZED DEALERS
Super-Byte Computers
Maple Ridge
463 - 8733
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292- 3 319

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Fast, Professional omits service

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Word Processing, Windows,OS/2, audmore.

We chargeafce perdisk (sslaw as$2.25 dependiug on the quantity ordered) so that yau can inexpensively iry software la see if it meets yaur
needs. If yau wish la continue lo usethe software,
yau should send the author the regisualian fee
which typically ranges fram $5 la $35.

For a free 80 page catalogue call:

1-800-667-3475

or write:Anernarftre Personal Sofrtrnre

215 Fulton Ave., Toronto, Onl. M4K I Y4
Fax: (416) 465-7887

NESEJW'

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eda7C
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.. 17

Alberla Computsr
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Alpha Computer
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04
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SurveyEqWp................78
CmdzCompulam ................ 75,3
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DopplerComputer .........., ...06

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Rrst Image
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hgcrotech............. 85
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Fultsu Can
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ImpaqTechnop
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ComputerPlus.............78
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Phase Systems
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. 88
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Sogware
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STD Computer..........................70
Steng Computem................ 77
Super
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cf Cafiforda ............68
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UniversalComp.Ust
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78
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Verity C
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....
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3
cmpu
tem..
Verssss Computer ....,.........13

W
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ernimaging ..... . . ...... 64
Zsgna Hecbonic ........... .. .30
Madntosh
AdvantageComputers. . ... 8 6
BYTE
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Hsrdpac
PortableDives...........gs
Music
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Tom Lse
Mush........ .........47
Networks
DPE Hectrodcs............. . .... 4

Ongne
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Mind Unkl... . . . . . . .... . . . ;.42
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pum
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Shareware
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uanlLaser
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Supply........ 7,21

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reining
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..

....27

.. 80
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S8
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krtwnagonal.............15
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94

T HE COMPUTER PAPER AUGUST '92

,
alt

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estern Parkway,

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10746KingGeorgeHwy,
Surrey,B.C.V3T2K7
FAX 584-8383

'

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6-1551SutherlandAve.
Kehwna,B.C.V1YSY7

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TussmFri
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N OV E L L
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AUTHORIZED
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ar e ) . Trademarks appearing here are the property of their respectivG owners
o

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-tv.

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lOSTKC
II

650 Seymour Street 1041 Nest Broadway

Vancouver, B.C.
Van c ouver, B.C.

Store Hours

V6B 3K4

V6H 1E2

Closed Sundays and Holidays

683-'l788

732-1088

Mon-Fli 10AM to 6PM

Saturday 10AM to 5PM

Other Locations: 13222 - ll s Avenue Edmonton, Alberta.

FAX: 733-5130

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