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Chapter Quiz: Labor-Management Relations

I. Multiple Choices. Encircle the letter beside the correct answer. Erasures will
invalidate your answers. (1 point each)
A 1. The Wagner Act of 1935 is also known as the ____. (Page 209, Column
2, Paragraph 5, Labor Laws)
A. National Labor Relations Act
D. Fair Labor
Standards Act
B. Labor Manangement Reporting Act
E. Unfair Labor
Practice Act
C. Labor Management Relations Act F. None of the above
C 2. Which of the following is not a reason for the importance of
understanding industrial relations. (Page 202, Column 2, Paragraph 5,
Importance of understanding labor relations)
A. Maintains reduction of wastages of man, materials and
B. Reduces industrial disputes, therefore promoting cooperation
C. Improves morale of employees resulting to complete division of
thought and action
D. Ensures uninterrupted flow of income for all parties involved
E. Improves morale of employees resulting to complete
independence of thought and action
F. None of the Above
B 3. The difficulty in labor-management statesmanship wherein employers
or managements unqualified-authority to exercise its discretion in certain
areas without discussions with the agreement of a union.(Page 214, Column
2, Paragraph 4, Difficulties of Labor-management Statesmanship)
A. Inability to communicate
D. the Public
B. Prerogatives
E. Foreign
C. Responsibility of Management and Labor
F. None of
the Above
C 4. Involves the interaction between employers, employees, trade unions,
the government and more. (Page 203, Column 1, Paragraph 3, Industrial

a. Labor Relations
b. Human Relations
c. Industrial Relations

D. Human Resource Management

E. Labor-Management
F. Employee Relations

E. 5. The following are aspects that should be supplemented with

continuous research to ensure that policies are fitted for the company and
its employees except (Page 206, Column 1, Paragraph 2, Follow-up results)
A. Wage Administration
B. Absenteeism
C. Turnover

D. Grievances
E. Supervisory Training
F. Departmental Morale

F 6. The type of labor union that combines all workers, both skilled and
unskilled, who are employed in a particular industry. (Page 211, Column 1,
Paragraph 7, Categories of Labor Organizations)
A. Craft Union
B. Local Unions
C. International Unions

D. Sector Unions
E. Informal Unions
F. Industrial Union

A 7. The type of strike that refers to a work stoppage by union members.

(Page 212, Column 2, Paragraph 8, Strikes)
A. Wildcat Strike
B. General Strike
C. Sit-down Strike

D. Sympathetic Strike
E. Slow-Down Strike
F. None of the Above

B. 8. Which of the following is not a function of public relations? (Page 207,

Column 1, Paragraph 1, Four Functions of Public Relations)
A. To relay the companys policy and actions to the media
B. To improve company sales by various public relations program
C. To determine the overall purpose or goals of the enterprise by
aiding top executives
D. To keep managers aware of the preferences and the current
status of the public
E. To suggest good activity for public relations
F. To make a companys unfavorable actions more favourable in
the publics eye.
B 9. The following are steps in creating an effective public relations
program except (Page 207, Column 2 Paragraph 1, Steps in formulation of
an effective Public Relations Program)
A. Evaluation

D. Research

B. Promotion
C. Planning

E. Action and Communication

F. None of the Above

E 10. Which of the following is not a kind of Public Relations? (Page 207,
Column 1, Paragraph 2, Kinds of Public Relations)
A. Event Management
B. Advertising
C. Publication Design

D. Event Design
E. B and D
F. A and C

II. True or False. Write T on the space beside the number if the statement is correct
otherwise write F. Erasures will invalidate your answers. (1 point each)
____1.Industrial relations was founded by John D. Rockefeller, Jr. (F)
(Page 203, Column 2, Paragraph 2, Background of IR)
____2.Labor relations involves the interaction between employees,
employers, trade unions, the government and more. (F)(Page 203, Column
1, Paragraph 3, Industrial Relations)
____3.Consultative management is done in order for the employees to
have real participation in the enterprise. (T)(Page 211, Column 1, Paragraph
5, Employee Representations Plan)
____4. All industries have unions. (F)

____9. Joint relation is a way to meet the workers demand by

arranging terms of employment between employer and the group of
employees. (T)(Page 210, Column 2, Paragraph 3, Joint Relationships)
____10.During 1902, Don Isabelo de los Reyes, known as the father of
Philippine Labor Movement, unified the workers groups under Union Obrera
Democratica. (T) (Page 211, Column 2, Paragraph 5, Philippine Labor
Movement and Organizations)

III Identification
Landum Griffin Act of 1959 1. Provides standards for the administration for
labor organizations (Page 210, Column 1, Paragraph 3, Labor Laws)
Formal Sector 2.This refers to an organization with employee-employer
relationship, also known as Enterprise-Based Unions. (Page 212, Column 1,
Paragraph 7, Labor Organizations Classification)
NAGKAISA 3. It is a newly established network of labor organizations. It
fights for labor contractualization and an advocate for security tenure and
fights for an across-the-board increase in workers pay. (Page 212, Column
1, Paragraph 4, Labor Organizations)
Conciliation 4.The process of adjusting or settling disputes in a friendly
manner through extra judicial means. (Page 213, Column 2, Paragraph 6,
International Labor Organization 5. The Philippines joined this organization
in 1948 in which its labor policies and programs is being supported by the
same organization (Page 211, Column 1, Paragraph 8, Labor Organizations)

____5. Conciliation is a way of settling disputes by outsourcing an

independent person to mediate and aid them in settlement of their
disagreement. (F)(Page 213, Column 2, Paragraph 6, Negotiation)

Absenteeism 6. The habitual pattern of absence from a duty or obligation.

(Page 206, Column 1, Paragraph 3, Functional Requirements-Follow-up

____6. Union leaders hold their positions through their persuasiveness

and the gains they make for the members. (T)(Page 215, Column 1,
Paragraph 4, Union-Leadership Responsibilities)

Publication design 7. Kind of public relations that involves conception,

writing, layout and production of a wide variety of presentation media
including promotions, sales, and image building materials. (Page 207,
Column 2, Paragraph 5, Kinds of PR)

____7. Some of the working people might be self-employed and

might have access to some kind of capital. (T)( Page 213, Column 2,
Paragraph 1,Organizational Effort- Characteristics of Workers)
____8. The Landrum-Griffin Act of 1959 was enacted to prevent abuse
and attempted to regulate internal union affairs. (T)Page 210, Column 1,
Pragraph 3, Labor Laws)

Organizational Effort/ Contract Negotiation/ Employee Grievance level 8.

Name one of the instances of the employee-employer contact (Page 213,
Column 1-2, Organizational Effort, Negotiation, and Grievance Procedure)
School Programs 9. A public relation program where a company may also
reach out to educational institutions and provides the schools, colleges, and
universities with basic information as to what it can offer. (Page 208,
Column 1, Paragraph 8, Public Relations Program)

Relations 10.The relationships that exist within the industry between

employer and his workmen. (Page 202, Column 2, Paragraph 4, Definition of
Industrial, Relations)
Organizational Level 11. At this level of employer-employee contact, a
representative from a group of employees tries to be recognized in order to
present workers demands. (Page 210, Column 2, Paragraph 4, Joint
Economic Strike 12. A type of strike where laborers stop their work to
enforce their economic demands such as wages and bonuses. (Page 212,
Column 2, Paragraph 3, Strikes)
Lock-out 13. An industrial action during which an employer withholds work,
and denies employees access to the place of work.
Labor Movement 14. This grows out of need to satisfy the common interest
of workers. (Page 210, Column 2, Paragraph 2, Labor Movement)
Human Relations Approach 15. Concept that affected management wherein
employees can direct himself, if given the chance, has a capacity to grow,

and assume responsibility, and must be self-motivating. (Page 204, Column

2, Paragraph 5, Human Relations Approach)
Case Study:
1. Remos Inc. is a manufacturer of chocolates and ice cream.
Recently, one of their employees got into an accident in the
production area which causes him several major injuries. The
laborers begin to stir causing issues regarding safety, security, and
wages to rise. The company begins to feel threatened, and makes
a decision to prevent the workers to organize.
a. What can you say about the companys approach to the
issue? Do you think this will be effective? Why or why

No, the company is violating the Wagner Act of


The employees might organize


If you were the employee relations manager, what action

will you take?


If you were a union leader, what do you think is the best

course of action for the company to consider your