Академический Документы
Профессиональный Документы
Культура Документы
(206) 790-6444
E-mail: DirectorIT@hotmail.com
http://www.linkedin.com/pub/jon-johnson/9/22a/107
Washington Mutual Seattle, WA
2000 2005
Vice President /PMO Director Data Centers
- Managed Project Management Office (PMO) including 10 Project Managers and 12 Project Coordinators.
- Planned and managed multiple large-scale projects including data center builds/upgrades/consolidations, process
reengineering and migration/decommission efforts with individual budgets of up to $250M.
- Established new operations and call center processes to improve profitability and customer satisfaction.
- Oversight and involvement with audit preparation including Sarbanes-Oxley (SOX), ARR, and IPR.
GE / IBM - Alpharetta, GA 1996 2000
Data Center Manager
- Managed up to 80 FTEs from mainframe, midrange, and production control through five changes in executive
management and one company buyout.
- Led Six Sigma effort to raise operations from 2.5 Sigma rating (approximately 100,000 failures per million
opportunities to 5.2 Sigma (approximately 200 failures per million opportunities) within nine months.
- Facilitated growth from 150 customers using 750 MIPS to 300 customers using 2,200 MIPS in five years.
- Supported mainframe, Wintel, AS400/iSeries, networks, storage, data backup and database groups.
Boeing Computer Services- Bellevue, WA 1988 1996
Project Manager, Programmer, Systems Security, and Data Center Support Lead
- Created and managed automated job recovery software project which saved 75% or work time and personnel.
- Recognized for successful process/tool improvements.
- Invented online documentation system that gave universal access, cut costs, and promoted procedural
redefinition.
- Gave training presentations on auto-recovery software, TSO/ISPF, scheduling products, and quality programs.
- Elected as head of Quality Circle group unprecedented 3 times.
- Chosen to be in initial group of trainees for Total Quality Management and World Class Competitiveness
programs.
EDUCATION
GEORGIA INSTITUTE OF TECHNOLOGY, Atlanta, GA, 1999
MBA, Master of Science in Management
Concentration: Information Technology Management
SEATTLE UNIVERSITY, Seattle, WA, 1992
Bachelor of Arts (English)
HONORS AND AWARDS
PMI/PMP Certified Project Management Professional
Six Sigma Black Belt Certified
ITIL trained
LEAN trained
Accepted as a member of Mensa, Ltd. Association
Management Appreciation Awards
Numerous customer, and peer appreciation awards
Appreciation Awards from United Way, Special Olympics, Habitat for Humanity and YMCA