Group Members : SHATRUNJAY,SIDDHARTH,PRATIMA,SHRUTIKA,TANIA
Aviation Industry Crisis Management :
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Elements of a crisis communication plan include :
Establish a crisis communication team. Designate and train a spokesperson Develop an internal communications plan Develop a media strategy Identify all external stakeholders and the most appropriate channels for communicating with them. Develop a social media policy and communicate it to all employees. Identify specific information items that will essential in a crisis. Develop an internet and social media strategy
Crisis Communication Response :
The company must be certain all communications deliver a
strong and consistent message that conveys the right
combination of confidence and compassion The speed with which a company must act to avoid a reputational crash can be intimidating for executives unfamiliar with highly volatile situations. Companies must balance the need to disseminate information quickly with the need to deliver accurate information in a way that reflects well on the organization Aviation companies face particularly strong reputation challenges with potentially severe consequences
Aviation Emergency Response Plan
Emergency Response Priorities of an Airline
Incident-Emergency-Crisis Relationship for Aviation Industry(3-Tier
Command Architecture)
Hierarchy for Emergency Response
Incident Communications Flow-Example of Fuel Shortage