Вы находитесь на странице: 1из 8

`

FREQUENCIES VARIABLES=Umur JK PDDK PKJ P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11


P12 P13 P14
/STATISTICS=MEAN MEDIAN
/ORDER=ANALYSIS.

Frequencies

Notes
Output Created

17-Oct-2011 12:27:37

Comments
Input

Data

D:\My Documents\kendal 01 Admen.sav

Active Dataset

DataSet1

Filter

<none>

Weight

<none>

Split File

<none>

N of Rows in Working Data

45

File
Missing Value Handling

Definition of Missing

User-defined missing values are treated


as missing.

Cases Used

Statistics are based on all cases with


valid data.

Syntax

FREQUENCIES VARIABLES=Umur JK
PDDK PKJ P1 P2 P3 P4 P5 P6 P7 P8
P9 P10 P11 P12 P13 P14
/STATISTICS=MEAN MEDIAN
/ORDER=ANALYSIS.

Resources

Processor Time

0:00:00.016

Elapsed Time

0:00:00.015

[DataSet1] D:\My Documents\kendal 01 Admen.sav

Statistics
Prosedur
Umur
N

Valid

Jenis Kelamin
45

45

Pendidikan
45

Pekerjaan
45

pelayanan
45

Missing

Mean

35.18

1.20

3.38

3.00

3.04

Median

36.00

1.00

3.00

3.00

3.00

Statistics

Kesesuaian

Kejelasan &

persyaratan

kepastian

dengan jenis

petugas yg

Kedisiplinan

Tanggungjawab

Kemampuan

pelayanan

melayani

petugas

petugas

petugas

Valid

45

45

45

45

45

Mean

3.18

2.98

2.93

3.11

3.00

Median

3.00

3.00

3.00

3.00

3.00

Missing

Statistics
Kesesuaian
antara biaya yg

Keadilan untuk

Kesopanan &

dibayarkan dgn

Kecepatan

mendapatkan

keramahan

biaya yg

pelayanan

pelayanan

petugas

Valid

Kewajaran biaya

45

45

45

45

45

Mean

2.98

3.31

3.36

3.40

3.11

Median

3.00

3.00

3.00

3.00

3.00

Missing

Statistics
Ketepatan
pelaksanaan

ditetapkan

pelayanan

Kenyamanan

terhadap jadwal

pelayanan

Valid

Keamanan

45

45

45

Mean

3.24

3.49

3.62

Median

3.00

4.00

4.00

Missing

Frequency Table

Umur
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

16

2.2

2.2

2.2

17

2.2

2.2

4.4

18

2.2

2.2

6.7

19

2.2

2.2

8.9

20

2.2

2.2

11.1

21

4.4

4.4

15.6

24

2.2

2.2

17.8

25

4.4

4.4

22.2

27

2.2

2.2

24.4

30

2.2

2.2

26.7

31

2.2

2.2

28.9

32

2.2

2.2

31.1

33

4.4

4.4

35.6

34

2.2

2.2

37.8

35

11.1

11.1

48.9

36

4.4

4.4

53.3

37

8.9

8.9

62.2

38

2.2

2.2

64.4

39

2.2

2.2

66.7

40

20.0

20.0

86.7

46

2.2

2.2

88.9

50

2.2

2.2

91.1

52

2.2

2.2

93.3

58

2.2

2.2

95.6

59

2.2

2.2

97.8

60

2.2

2.2

100.0

45

100.0

100.0

Total

Jenis Kelamin
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

36

80.0

80.0

80.0

20.0

20.0

100.0

45

100.0

100.0

Total

Pendidikan
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

4.4

4.4

4.4

11.1

11.1

15.6

25

55.6

55.6

71.1

13

28.9

28.9

100.0

Total

45

100.0

100.0

Pekerjaan
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

13.3

13.3

13.3

13

28.9

28.9

42.2

11

24.4

24.4

66.7

15.6

15.6

82.2

13.3

13.3

95.6

4.4

4.4

100.0

45

100.0

100.0

Total

Prosedur pelayanan
Cumulative
Frequency
Valid

Percent
1

2.2

Valid Percent
2.2

Percent
2.2

41

91.1

91.1

93.3

6.7

6.7

100.0

45

100.0

100.0

Total

Kesesuaian persyaratan dengan jenis pelayanan


Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

37

82.2

82.2

82.2

17.8

17.8

100.0

45

100.0

100.0

Total

Kejelasan & kepastian petugas yg melayani


Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

4.4

4.4

4.4

42

93.3

93.3

97.8

2.2

2.2

100.0

45

100.0

100.0

Total

Kedisiplinan petugas
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

8.9

8.9

8.9

40

88.9

88.9

97.8

2.2

2.2

100.0

45

100.0

100.0

Total

Tanggungjawab petugas
Cumulative
Frequency

Percent

Valid Percent

Percent

Valid

4.4

4.4

4.4

36

80.0

80.0

84.4

15.6

15.6

100.0

45

100.0

100.0

Total

Kemampuan petugas
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

4.4

4.4

4.4

41

91.1

91.1

95.6

4.4

4.4

100.0

45

100.0

100.0

Total

Kecepatan pelayanan
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

2.2

2.2

2.2

17.8

17.8

20.0

27

60.0

60.0

80.0

20.0

20.0

100.0

45

100.0

100.0

Total

Keadilan untuk mendapatkan pelayanan


Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

2.2

2.2

2.2

29

64.4

64.4

66.7

15

33.3

33.3

100.0

Total

45

100.0

100.0

Kesopanan & keramahan petugas


Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

6.7

6.7

6.7

23

51.1

51.1

57.8

19

42.2

42.2

100.0

Total

45

100.0

100.0

Kewajaran biaya
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

27

60.0

60.0

60.0

18

40.0

40.0

100.0

Total

45

100.0

100.0

Kesesuaian antara biaya yg dibayarkan dgn biaya yg ditetapkan


Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

8.9

8.9

8.9

32

71.1

71.1

80.0

20.0

20.0

100.0

45

100.0

100.0

Total

Ketepatan pelaksanaan pelayanan terhadap jadwal


Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

15.6

15.6

15.6

20

44.4

44.4

60.0

18

40.0

40.0

100.0

Total

45

100.0

100.0

Kenyamanan pelayanan
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

6.7

6.7

6.7

17

37.8

37.8

44.4

25

55.6

55.6

100.0

Total

45

100.0

100.0

Keamanan
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

17

37.8

37.8

37.8

28

62.2

62.2

100.0

Total

45

100.0

100.0

Вам также может понравиться