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HDP 171
INTERPERSONAL COMMUNICATION (MAY 2016)
CA 1
1.
2.
3.
4.
In communication cycle, the receiver verify that the message has been received by sender through:
a
Channel
Feedback
Encode message
Decode message
Sender
Receiver
Observer
Message
In verbal communication ,emotion such as anger, happiness, sad or pleasant can be shown through.
a
Words used
Tone of voice
Language used
5.
6.
7.
8.
9.
Decrease cooperation
Decoding is...........
a
Translating thoughts, feeling and ideals into symbols(Words and Nonverbal Cues)
In the five level of communication, one describes as within individual judgment /brain. It is
..
a
Extra-personal communication
Interpersonal communication
Intrapersonal communication
Organizational communication
When you give exercise instruction to patient who have hearing problem, the following barrier can be a
difficult problem to overcome.
a
Language
Listening
Prejudgement
System/channel
Channel is ..
a
Translating thoughts, feeling and ideals into symbols(Words and Nonverbal Cues)
10.
A therapist who wants to communicate effectively with the clients need to:
11.
be highly educated
A record is kept
12.
13.
14.
15.
Feedback is
Translating thoughts, feeling and ideals into symbols(Words and Nonverbal Cues)
Which of the following refer to the individual who analyzes and interprets the message?
a
Speaker
Message
Receiver
Feedback
Informative listening
Empathetic listening
Appreciative listening
Critical listening
Shaking hand
Nodding head
Smiling
16.
17.
18.
19.
20.
This body language tool, when used, will make you appear warm, friendly, open and confident:
a
Arms unfolded
Smile
tone of voice
object communication
written texts
One way the non-verbal communication (NVC) differs from verbal communication is..
a
NVC is symbolic
NVC is continuous
All of above
Being defensive
Solution
SubMarks
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Question 13
Question 14
Question 15
Question 16
Question 17
Question 18
Question 19
Question 20
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