Вы находитесь на странице: 1из 1

Date:

No:

Reg

GRT
OF ENGINEERING
AND TECHNOLOGY
GRT INSTITUTE
OFINSTITUTE
ENGINEERING
AND TECHNOLOGY,
TIRUTTANI 631 209
SLIP TEST-I ODD SEMESTER 2016-2017
Final Year / Seventh Semester Sec- B
Mechanical Engineering
GE6757 TOTAL QUALITY MANAGEMENT (Regulation 2013)
Time: 45 mins
Maximum: 20 Marks
Answer All Questions.
PART A
1. Define quality
2. Define TQM?
3. What are the dimensions of product Quality?
4. What are the dimensions of service Quality?
5. List out the Gurus of TQM.
6. What are the six basic concepts of TQM
7. Compare quality requirements before and after TQM.
8. List the various factors which constitute the frame work of TQM.
9. Why is quality required in products and service today?
10. What are barriers to implement TQM?

Вам также может понравиться