NICHOLE BONHAM

linkedin.com/in/nicholebonham
SUMMARY OF QUALIFICATIONS
Operations Manager offering 20 years of experience in the Utah Army National Guard. Accomplished measurable
results while leading teams of up to 20 personnel in a fast paced, dynamic work environment. Possess a
comprehensive background in leadership, strategic planning, risk management and critical thinking derived from
conducting global operations in support of Operation Iraqi Freedom and multiple training exercises in Africa and
Asia. Managed risk along multiple lines to protect equipment valued at $650K while meeting the vision of senior
leadership. Possess extensive knowledge of public relations planning, human resources, and social media functions.
Career supported by Defense Information School and current pursuit of Associate of Science in General Studies.

Leadership/Team Building
Strategic Planning
Supply Chain Management

Risk Management
Transportation/Logistics
Regulatory Compliance

Training/Development
Operations Management
Customer Relations

PROFESSIONAL EXPERIENCE
UTAH ARMY NATIONAL GUARD - Various Locations
Public Affairs Operations Manager / Broadcast Team Leader
(Supervisor / Section Manager)

2007 - Present

Served as a section leader for a 5 person team and acting first sergeant for a 20 person unit responsible for
producing information products in support of command policies, community relations and media facilitation.
Mentored and maintained accountability of up to 20 soldiers within the section, providing positive guidance
for their personal and professional development while maintaining 100% readiness rate
Managed the administration, payroll, training, and supply issues/records for 20 personnel
Directly responsible for the accountability and management of equipment valued in excess of $140K
Planned and coordinated the creation of a semi-yearly video program of 10-20 minutes comprised of news
stories, features, and Public Service Announcement segments
Planned and managed over 50 broadcast mission assignments using project management concepts;
established work breakdown structures and timelines, forecasted resources and supervised overall
completion of projects
Filmed and edited three short film features, produced approximately 10 video news stories, and 10 print
stories designed to establish relationships with the community and support commanders vision
Planned and executed communication strategies, anticipated public relation issues, and maintained favorable
perceptions of the Armys accomplishments and agenda
Analyzed violations of organizational code of conduct and administered disciplinary actions in accordance
with published regulations
Wrote operational guidance and procedures plans and public affairs guidance for 6 global missions, 2
domestic
Conducted joint operations with foreign forces, displaying ability to effectively communicate with diverse
populations
TECHNICAL SKILLS

Adobe Creative Suite applications including Photoshop, Illustrator, Premier Pro, and Encore
Microsoft Office: Word, Excel, PowerPoint, Outlook, and Access

NICHOLE BONHAM

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Operations Specialist
2007-2014
(Readiness Sergeant / Training Sergeant)
Responsible for supervising the successful accomplishment of the commanders mobilization readiness objectives.
Daily duties included acting as the commanders representative and spokesperson in the operations of the unit.
Assessed training needs and developed monthly training plans for four small units totaling approximately 60
persons over the course of 5 years
Assisted in the development of innovative teaching techniques and conducted professional development
seminars
Supervised inventory management functions for specialty equipment valued at approximately $650K
Assisted senior leadership with organizational movement of up to 20 personnel to and from Iraq, Thailand,
Korea, Morocco, Mali, Uganda, and Cambodia; coordinated with supporting agencies to ensure all material
resources were packaged in accordance with US Customs policy
Forecasted and tracked military educational needs of approximately 60 persons including initial and special
skills training and leadership development courses in more than 10 fields of study
Coordinated pay and travel arrangements for all missions, schools, and training events attended by unit
members
Assisted with the development of long-range training plans for 4 units, developing mission goals and
identifying key tasks to accomplish those goals over a 5-year period
Integrated risk management process into operational planning for all training events scheduled and planned
on all monthly training schedules
Experience with Microsoft Office applications including Word, Excel, PowerPoint, Outlook, Access, and
Publisher
Human Resources Specialist/Manger
1994-2007
(Personnel Services / Administrative Clerk / Data Entry)
Commanders subject matter expert and advisor on all personnel functions:
Managed and coordinated tasks related to accountability, strength management, evaluations, awards,
promotions, reductions, and legal actions
Developed a database to track personnel movement and potential movement across a 400 person battalion;
received a certificate of achievement for the product which remained in use for years after leaving that
position
Received recognition from senior leadership for competence and performance during a highly stressful
training exercise; recognized as being in the top tenth percentile of peers
EDUCATION / TRAINING
Associate of Science, General Studies, Salt Lake Community College, Expected Graduation 2016
Joint Senior Enlisted Public Affairs Course - Senior level public affairs advisory course
Senior Leadership Course - Advanced Leadership and Management Development Course
Advanced Leadership Course - Intermediate Leadership Development Course
Primary Leadership Development Course - Basic Leadership and Management Development Course
AWARDS
Army Commendation Medal (4)
Army Achievement Medal (5)
Army Good Conduct Medal (3)
Army Reserve Component Achievement Medal (3)
National Defense Service Medal (2)
Non Commissioned Officer Professional Development Ribbon