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The document discusses conflict management and resolution. It defines conflict as any clash of ideas or interests. Sources of conflict include resources, values and expectations, and emotions. Signs of conflict include disagreement, emotions, and behaviors of others. Conflict can be avoided by picking battles wisely, respecting different opinions, and taking breaks. Conflict resolution techniques include negotiation, compromise, collaboration, and mediation. Mediation involves a neutral third party listening to both sides and offering solutions. Violence results from a lack of communication, aggression, anger, and group pressure during conflict situations. Controlling anger involves taking breaks, exercising, talking to others, stopping to think, and getting help.
The document discusses conflict management and resolution. It defines conflict as any clash of ideas or interests. Sources of conflict include resources, values and expectations, and emotions. Signs of conflict include disagreement, emotions, and behaviors of others. Conflict can be avoided by picking battles wisely, respecting different opinions, and taking breaks. Conflict resolution techniques include negotiation, compromise, collaboration, and mediation. Mediation involves a neutral third party listening to both sides and offering solutions. Violence results from a lack of communication, aggression, anger, and group pressure during conflict situations. Controlling anger involves taking breaks, exercising, talking to others, stopping to think, and getting help.
The document discusses conflict management and resolution. It defines conflict as any clash of ideas or interests. Sources of conflict include resources, values and expectations, and emotions. Signs of conflict include disagreement, emotions, and behaviors of others. Conflict can be avoided by picking battles wisely, respecting different opinions, and taking breaks. Conflict resolution techniques include negotiation, compromise, collaboration, and mediation. Mediation involves a neutral third party listening to both sides and offering solutions. Violence results from a lack of communication, aggression, anger, and group pressure during conflict situations. Controlling anger involves taking breaks, exercising, talking to others, stopping to think, and getting help.
Conflict any clash of ideas or interests Sources of Conflict Resources Values and expectations Emotions Recognizing the Signs of Conflict Disagreement Emotions Others Behavior Avoiding Conflict Pick your battles Respect different opinions Take a break Lesson 2 Communicating during Conflict Conflict Cycle Conflict Attitudes about conflict
Response to conflict Consequences of response to conflict
Body language communication done by the body rather than by words.
Lesson 3 Resolving Conflict Negotiation the act of discussing the issues of a conflict to reach an agreement. Compromise - a solution to a conflict I which each side gives up something to reach a agreement. Collaboration a solution to a conflict in which both sides work together to get what they want.
A good mediator has the following:
1. special training 2. objectivity 3. understanding 4. ability to control the situation mediation a process in which another person call a mediator listens to both sides of the conflict and then offers solutions to the conflict. Peer Mediation is mediation in which the mediator is of similar age to the people in the conflict. Lesson 4 Conflict at School Being teased at school you could 1. ignore it 2. make a joke 3. confront the teaser bully a person who constantly picks on or beats up smaller or weaker people. Intimidation the act of frightening others through the use of threatening words and body language. What should you do if you are being bullied? 1. ignore the bully 2. talk to the bully 3. stand up to the bully 4. report the bully Conflict with teachers: 1. Pick the right time and place. 2. stay calm. 3. focus on solving the problem. Lesson 5 Conflict at home Conflict with Parents: 1. rules 2. responsibilities 3. expectations 4. difference of opinion
Conflict with Siblings:
1. sharing possessions and space 2. jealously 3. age differences sibling rivalry competition between siblings. Lesson 6 Conflict in the Community Conflict with Neighbors: 1. be tolerant 2. communicate 3. compromise Lesson 7 Conflict & Violence Violence physical force used to cause damage or injury Aggression any act or behavior that is hostile or threatening to another person Conflict can lead to Violence 1. lack of communication 2. aggression 3. anger 4. group pressure Controlling anger 1. take a break 2. exercise 3. talk to someone 4. stop & think 5. get help