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Computer training for SPMs of B & C class SOs

Exercises
Exercise 1 - Routine operations in Point of sale module
Introduction
Working on this exercise, you will understand the layout and usage of Point of sale
module of Meghdoot
General
1. Please note down the office environment in all the modules
2. Login as supervisor in subaccounts and treasury modules as supervisor and
perform day begin
3. Login as supervisor in Point of sale as supervisor, perform shift begin and
allocate work to operator
Task 1 Booking inland mail transactions- registered letter and parcel category

Sl

Login as operator in Meghdoot Point of sale as demonstrated


Take a tour of the user interface and familiarize with the utilities
Please collect the barcodes from the instructor for use during the booking
Book the following articles using the menu Inland Mails - Letters

Category

RL

RL

RL

RLAD

Insured letter

Regd book
packet

7
8

Registered
sample packet
5 RLs in bulk
mode

Name and address of


addressee
Prasanta Kumar, Plot no. 267,
Sahid nagar, Ranchi
Srikrishna Farms(P) Ltd, 394,
SJP Road, Chintamani 563125
Chandrodaya Hospital, 210 K
Nagar JAGDALPUR 494001
Pragati Priyadarshini,
128, Bakhrabad, Telenga Bazaar,
Cuttack
Dandapani Uttarkabat,
439, Sakhigopal layout, Vishwas
nagar, Ahmedabad
Prafulla Chandra Acharya,
365, Bampi Sahi, Janardhan
Layout, Pune
Milan Kumar, 288, 7th cross,
Tank Bund Road, Hubli
Addressed to following addresses
1. Angel Adventures, 196
Lakshmi layout
Chintamani 563125
2. Dapson Engineers (P) Ltd,
Industrial Area RAHI
229001
3. Himalaya Oxides (P) Ltd,
231/4 Indl Area

Weight in
gms

VP amount
in case of
VP article

Prepayment

35

Nil

50

PS 15.00

80

FM 10.00

70

PS 10

44

Nil

800

FM - 20

170

Chintamani 563125
4. Indian Tubes Corp, 234 D
N Road Coimbatore
641018
5. Mallika Enterprises, 10
Shetty Mansion PUTTUR
574201

Note down the booking status; View status, submit accounts and note down
the amount

Task 2 Booking inland mail transactions Parcels


Category

Name and address of addressee

Registered
parcel

RP AD

Insured parcel

Lalchand Ceramics, 19/2 Ashoka


Road DAMDI 314036
Manish Kumar Mehta, 10, Aditya
Abodes, Hossur 635109
Bhoruka Industries, 44, S R Nagar,
PUNE 411002

VP amount
in case of
VP article

Insurance val
in case of IN
INSVP articl

Weight in
gms

Pre payment
mode

4500

100

Prepayment

VP amount
in case of
VP article

8000
2500

Task 3 Booking inland mail transactions Value payable and speed post
Sl

Category

VP Letter

INSVP Parcel

VP Book Packet
(Periodicals)

Speed Post

Express parcel
Retail

Name and address of


addressee
Manjesh Mathur,
974, 14th main, Sunshine city,
Hyderabad
Madhukar jadhav,
Quarter no. 18, Officers
Quarters, BMRC Nagar,
Nagpur
Vittal Rao Kadam,
No. 69, Salt lake area, Kolkata
(Periodical value Rs. 15.00)
Manoranjan Mohapatra,
46, III floor, Majestic complex,
Stadium Road,
Mumbai (obtain barcode
number)
Kashinath,
601, 17th main, Sangram
nagar, Delhi

Weight in
gms
65

Nil

30

1700

Nil

100

80

Nil

260

Nil

8000

Nil

Task 4 Booking financial transactions


Sl

Category

Ordinary MO

PLI premium

UCR

Sale of IPO

Payment of
IPO

Name and address of payee/Name of


insurant

MO value/
amount in
case of
UCR

Rupesh Tiwary,
78, 12th cross, Postal colony, Kochi
Ravindranath (imagine policy number)
premium for current month
Mahendra Traders, Sayyaji Rao Road,
Mysore
Enter sale of two IPOs of Rs. 100/denomination and 1 IPO of Rs. 50/denomination
Enter payment data of 1 IPO of Rs. 100/den

Premium in
case of PLI

1000
295

EMD
paym

5000

Instructor demonstrates the booking of other types of transactions


View the report of individual transactions and consolidated report;
the Postage revenue realised
Transfer cash to treasurer, acknowledge cash in treasury
acknowledgement print submit accounts
Login as Supervisor in Point of sale and verify the submit accounts
Generate SO daily account as demonstrated in treasury module
down the impact of submit accounts
Perform shift end as operator in Point of sale and note that print
enabled in reports

Work out
and

on

and note
button is

Task 5 Preparing registered and parcel lists in Despatch module

Login as supervisor in despatch module and understand the configuration;


exit
Login as operator in Despatch module and perform shift begin
Use the menu Receipt Receipt from counters/spl journals/BOs and collect
the articles booked in counter as demonstrated
Perform auto-sorting as shown
Close bundles with barcode for the bundle
Close the bag include unsorted articles and bundles
View all the reports
Ensure that no articles are in deposit
Perform shift end

Day end process

Mod

Login as operator in subaccounts module and post nil daily accounts for all
BOs as demonstrated
Login as supervisor and perform day end
Login as supervisor in treasury module and perform day end

Exercise 2 Routine operations in Postman, Point of sale and


despatch module
Introduction
In this exercise, you will observe how the Postman module is used in the delivery
branch to handle accountable articles, money order and unpaid articles and how the related
accounting figures are incorporated in days accounts
Day begin Transactions

Sl
1
2

Login as supervisor in subaccounts and treasury modules and perform day


begin
Login as Supervisor in Postman module and perform day begin
Task 1 - Login as operator and enter 6 RLs and 1 RB as received in the
registered bag (RB from Mumbai GPO contains 4 RLs)
Task 2 Issue the articles to beats as per data given below (ascertain
barcode numbers to be used)

Issue
d to
PM1
PM1
PM1

3
4
5
6
7
8
9
10

PM2
PM2
PM2
Bulk
Bulk
Bulk
Bulk

Type
RL
RLA
VPL(vp
Rs.
200)
RL
RL
RL
RL
RLA
RL
RL

Issu
ed
to

MO
no

1
2
3
4

PM1
PM1
PM1
PM2

3225
2127
4481
1960

Office of
booking
Mumbai
Kolkata
Mumbai GPO

Vasavi
Krishnaveni
Rahul

Udhampur
Bangalore GPO
Chennai GPO
Mumbai GPO
Mumbai GPO
Hyderabad GPO
Aurangabad

Srinivas
Director SCI
Manager Syndicate Bank
Bulk addressee
Bulk addressee
Bulk addressee
Bulk addressee

Name of addressee

Task 3 - Issue MOs to beats as below (ascertain booking date from


instructor)

Sl

Articl
e no.

Audit
BG
CH
H
BG

Office of
booking
Mangalore
Coimbatore
Vijayawada
Bangalore

Booking
date

Value
1000
500
500
1000

Month

Name of
payee
Chitra
Vishwanath
Ranjit
Hitesh

Task 4 - Issue unpaid articles to beats as below


o Beat 1 5 articles for Rs. 11.00
o Beat 2 9 articles for Rs. 20.00
View all the reports
Task 5 - Login as Supervisor and authorize MO data transfer
Task 6 - Login as treasurer in treasury module and enter MO cash payment

Task 7 - Login as operator in Postman and enter the returns based on


following remarks
o RL issued to beat 2 addressed to Srinivas is returned with remarks
refused. All other articles issued to both beats delivered
o All MOs issued to both beats paid
o All unpaid articles issued to both beats delivered
o View all reports
Login as treasurer and accept Postman cash returns
Login as supervisor in Postman module and submit accounts of both beats;
Transfer VP data to Point of sale

Task 8

Sl No

Login as supervisor in Point of sale and perform shift begin; allocate work to
operator
Login as operator in Point of sale and enter the following transactions

Article Type

Regd. letter

Reg. Airmail
letter (Fgn)
Foreign
Airmail
Parcel
Foreign
speed post
Service RL

Money order

2
3
4

Name & address of


addressee/payee

Dr. M G Anil Kumar


2 M G Road Bangalore 560001
Sudheer Anand
New Jersey, USA

Weight

Mode of
prepayment

INS amt
or MO
amount

25 gms

Cash

80 GMS

Cash

Hitesh Prasad, London, England

3000

Cash

Ujwal Jain, Bangkok, Thailand

200

Cash

Postmaster, Madikeri HO
Indra Mohan, 73/10 G H Road
NAGPUR 440001

1500

View the submit accounts and note down the amount due
Book the VPMO for the VPL delivered in Postman module
Perform VP adjust as demonstrated
Transfer cash to treasurer and acknowledge cash transfer in treasury module
Print submit accounts in Point of sale and verify the accounts as supervisor
Login as operator in subaccounts module and post nil daily accounts for all
BOs as demonstrated
Login as treasurer, view TCB and generate daily account; Observe the
incorporation of Postman module data (MO paid, unpaid revenue realized)

Task 9

Login as operator in despatch module and perform shift begin


Fetch the articles from counter and Postman module as demonstrated
Perform auto sorting and close the bag as demonstrated
View all reports
Perform shift end

Day end process

Login as supervisor in treasury module and perform day end


Login as supervisor in subaccounts module and perform day end

Exercise 3 - Meghdoot S.O integration


Beginning the day

log in as Supervisor in Subaccounts and Treasury modules and perform Day begin;

Log in as Supervisor in Postman and performs Day begin

Task 1. In the Point of Sale

The instructor working as Supervisor, performs Shift begin and allocates work to all
the operators

The operator has to login and change the password

Perform all counter operations with the help of the data given below Only cash
transactions to be accepted
Sl.
No.
1
2
3
4

Type of
transactio
n
RL
MO
RP
INSL
PLI

5
6
7

Weight or
value

Pre-payment

30
1000
3000
25
Ins value
1000
Prem 185
Current
month

TRC

0
PS 25.00

Bangalore GPO
Kakinada
Chennai GPO
Mumbai GPO
Imagine policy number
Imagine telephone
number and bill date
EMD imagine
transaction

900

UCR

Destination

5000

Access the status menu , ascertain the total cash on hand

Wait for further instructions from faculty

Task 2. In the Postman module

Operator to login and receive registered bag with following details


Description
RLs
RB
ILs

Number listed

Number received

Number of
RLs/ILS in RB/IB

3
1
1

3
1
1

3(from BG GPO)

Distribute the articles in the following pattern as per the list below

Type
1
2
3
4

Office of
booking
Ahmedabad
Ambala
Gandhinagar
Mandya

Article no.

RL
RL
RL
INSVPL

Name of addressee

Issued to

Krishnamurthy
Murugesh
Prabhat
Diwakar(Value Rs. 800/-)

PM1
PM1
PM2
PM2

Enter the following MOs for postmen (ascertain booking date from instructor)

Sl

MO
no

Office of
booking

1
2
3
4

1011
1089
4210
113

Issue unpaid articles to postmen as below

Audit
BG
BG
H
T

Booking
date

Hubli
Bangalore
Nellore
Irinjalakuda

Value
500
1000
1000
500

Postman 1 8 articles for Rs. 12.00

Postman 2 17 articles for Rs. 26.00

Month

Sl

Name of
payee

Issued
to

Vittal Rao
Vatsala
Muthappa
Ravindran

PM1
PM1
PM2
PM2

Login as supervisor and transfer details of MO cash to Treasury; Treasurer to pay MO


cash to two postmen, view TCB

Operators will not take returns till instructions from faculty


Articles and MOs to BOs
RLs
Sl

Type
1
2
3
4

Article no.

RL
RLA
RLA
VPL

VP amt 300/-

Office of
booking
Bangalore GPO
Mumbai GPO
Udaipur
Hyderabad GPO

Sent to
BO1
BO2
BO3
BO3

MOs (ascertain booking date from instructor)


Sl

MO
no

1
2
3

2105
4251
4565

Audit

Office of
booking

BG
BG
H

Yadgir
Raichur
Anantapur

Booking
date

Value
500
500
1000

Task 2.1 Remittance to BOs


Enter the remittance to BOs in treasury as below
BO
BO1

Remittance
500

Month

Sent
to
BO1
BO2
BO3

BO2
BO3

500
1000

Task 3. In the Sub accounts module


BO SLIP data entry

Enter the articles and MOs to BOs as received from the Postman module

Enter cash bag weight in sub accounts module

Print BO slips and view slips


BO Daily account data entry

Operator to post the BO daily accounts with data of daily accounts for each BO as
below(note down the daily account dates)
BO1 : Daily account date

Receipts
Payments
Transaction
Amt
Transaction
Opening balance
1000 Remittance to AO
MO Issue
105 MO paid
SB deposit
1000 SB Withdrawal
Total
2105
Closing balance
Transaction details:
MO booked: BOMO 1 Value Rs. 100.00 Payable to Ramaiah, Mangalore HO
RL no. 2410 addressed to Bangalore GPO

Amt
0
0
500
500
1605

BO2: Daily account dated


Receipts
Payments
Transaction
Amt
Transaction
Opening balance
1000 Remittance to AO
MO Issue
210 MO paid
SB deposit
650 SB Withdrawal
Total
1860
Closing balance
Transaction details:
MO booked: BOMO 1 Value Rs. 200.00 Payable to Kamini Devi, Gauribidanur

Amt

700
700
1160

BO3: Daily account dated


Receipts
Payments
Transaction
Amt
Transaction
Amt
Opening balance
1000 Remittance to AO
Cash from AO
1000 MO paid
MO Issue
420 SB Withdrawal
800
SB deposit
200
Total
2620
800
Closing balance
1820
Transaction details:
MO booked: BOMO 1 Value Rs. 400.00 Payable to Shivakumar, Patna GPO
Remittance received details: Cash Rs. 1000/- from AO; RLA of Udaipur delivered

Note down the MO issue figures of each BO

On completion of posting daily accounts, use the option Tools Tally rebooked
transactions and notice that all transactions which require rebooking for all BOs
appear here
Posting the index register

Note down receipt numbers for various transactions issued at BO today and post the
index register using the option Data entry PR receipts entry
Task 4. In the Point of Sale module

Login as operator

View submit accounts and note down the cash on hand

Rebook BO MOs

View submit accounts and notice that cash on hand has not changed

Task 5. In the sub accounts module


Login as operator, access Tools Tally rebooked transactions and notice that there
are no unadjusted items.
This means that all transactions requiring rebooking are
completed
Task 6. In the Treasury module

Treasurer to login

Enter advance Rs. 2000/- to SB counter

SB counter to receive the advance

Task 7. In the Postman module

Login as operator

Accept returns in Registration, Money order and Unpaid article subject to the
following conditions
o

All articles issued to both beats are delivered

One MO sent through each postman not paid reason Door locked

7 unpaid articles issued to Postman 1 delivered and unpaid Rs.10/collected; 12 unpaid articles issued to Postman 2 are delivered and
amount Rs. 18/- collected

View the Registered abstract, Register of VPLs received, MO paid list; Note
down the audit wise total no. of MOs and amount paid and consolidated figure
of MO paid for the HO

Find out the amount to be returned by each postman

Treasurer to receive the return cash from postmen

Login as Supervisor in the Postman module and perform the following tasks;
o

Submit accounts for each postman resolving discrepancy, if any

Use the option Treasury Transfer VP details to transfer VP data to


counter for VP adjustment; Note down the details, login as Point of

sale PA and book VPMOs. The value of MO should be correctly noted


which should be exclusive of commission
Task 8. In the Point of Sale module

Login as operator

Select the menu Treasury submit accounts and note down the amount to
be transferred to treasury

Select the menu Treasury VP adjustment and check whether data of 1 VP


article is available

Book the VPMO for the VP article delivered

Using the VP adjustment option adjust the VP amount for the VPMO booked

Check the amount to be submitted to treasury and confirm that the amount
to be given to treasury remains the same

Enter the entire cash for transfer to treasury and inform treasurer

Treasurer to receive the cash

In the Point of sale, check whether balance on hand is 0 in submit accounts;


If so, click on Print button

Working as Supervisor, verify the submit accounts; Using the option Tools
MIS MO issue returns note down the total MO issue data

Task 9. In the Despatch module

Login as operator and perform Shift begin

Enter 5 articles as received through Special Journal

Receive the articles and money orders from Counter

Use the Auto sorting option to sort the articles

Use the bundle/bag option to include unsorted articles and prepare the bag

Use the HVMO list option to generate HVMO lists

View all the reports and abstract

Consult faculty, if the abstract is not tallying

Task 10. In the SB Cash module

Login as operator

Notice that totals of BO deposits and BO withdrawals appear for adjustment

Enter the totals of SB deposits, SB withdrawals and other transactions, as in


table below; Note that the total includes BO transactions also
Transaction type
SB deposit
RD deposit
RD DF
SB withdrawal

Total amount
18000.00
4500.00
24.00
7000.00

From the Submit accounts option, find out the amount of cash to be given to
treasury

Enter the amount for transfer to treasury

The treasurer to receive the cash

In the SB cash module, observe that submit accounts is 0; Click the Print
button

Instructor, working as Supervisor and verify the accounts

Task 11. In the Sub accounts module

Login as operator

Print the BO summary(SB) and BO summary(General)

Login as Supervisor and verify the remittances received from and made to
BOs

Use the remittances adjustment menu and adjust remittances acknowledged


by BO3

Login as operator and print the BO summary(Transit)

Task 12. In the Treasury module

Login as operator

View the TCB; Note down the closing balance

Before proceeding further, ensure that submit accounts is done in Point of


sale, Postman and SB cash modules and that the sb/general/transit
summaries are printed in subaccounts module

View the Daily account

Compare the closing balance of Daily account and TCB; Confirm if both agree

Configure the authorized maximum balance as demonstrated; View the daily


account again

Note down the closing cash balance and observe whether it exceeds the
maximum authorized balance

Log in as Supervisor, enter the liabilities if required and view ECB memo

Enter the documents to accompany the daily account

Now view the daily account working as operator

Login as operator in Point of Sale, perform Shift end, Login as Supervisor and
perform shift end; Perform day end in Postman and subaccounts modules
Login as Supervisor in Treasury module, perform day end
View the daily account and note that the same can be printed
Perform floppy upload and notice that the folder is created

General

Exercise 4 - Meghdoot SO integration II


Beginning the day
Login as supervisor in all module and perform day begin; In Point of sale allocate
work for operator
Task 1 In the Postman module

Login as operator

Enter the following articles as received in the registered bag

Description

Number listed

Number received

RLs
RB

10

10

ILs
IB

1
0

1
0

8
9
10
11
12
13

Type

1
2
3
4

Articl
e no.

RL
RL
RLA
RL
RLA
RLA
RLA
VPL

MO
no
2135
2263
4107
3710

Office of booking
Periyapatna
Peddapuram
Perumbavur
Humnabad
Nandyal
Kumarakom
Lucknow GPO
Ramanagaram
(VP value Rs.
200.00)
Chembur
Mumbai
Bhubaneswar
Tiruvananthapuram
Salem

INSL
RL
RL
RL
RL

Sl

Distribute the following articles to postmen


Name of addressee

Issued to

Gurumurthy
Rangarao
Sugunan
K.C. Gadagkar
Chandrashekar
Navanithan
K.K. Sharma
Nagaraj

PM1
PM1
PM1
PM2
PM2
PM2
PM2
PM2

Ravi Bhosle
Bulk addressee
Bulk addressee
Bulk addressee
Bulk addressee

PM2

Distribute the following MOs to postmen(ascertain booking date from


instructor)
Office of
booking
Sadashivanagar
Mulbagal
Marakkara
Vriddachalam

Booking
date

Name of payee

Value

Vishwanath
Suresh
K.S. Variar
K. Shanmugham

600
500
500
800

BG
BG
T
CH

Month

1
2
3
4
5
6
7

6(from BG GPO)
4(from Delhi GPO)

Audit

Sl

Number of RLs/ILS
in RB/IB

Issued
to
PM1
PM1
PM1
PM1

5
6
7
8
9
10
11
12
13

2950
3226
5001
2296
2109
8550
3508
4797
2860

Kolhapur
Secunderabad
Delhi GPO
Samalkot
Zahirabad
Bangalore GPO
Walayar Dam
Siruganur
Dindigul HO

Sundar Rao
Samabamurthy
Sandesh jadav
Raghava Rao
Parashivamurthy
Pramila
Manjula
Lakshmanan
Alla Baksh

400
700
1000
500
500
1000
400
450
750

N
H
D
H
H
BG
T
CH
CH

PM1
PM1
PM2
PM2
PM2
PM2
PM2
PM2
PM2

Enter the following articles for BOS


Sl

Type

1
2
3
4
5
6
7
8

Articl
e no.

RL
RL
RL
RLA
RL
RL
RLA
RLA

Office of
booking
Bangarpet
Tiruppattur
Nizamabad
Dadar
Indore HO
Ujjain
Perumbalam
Kabaka

Sent to
BO1
BO2
BO2
BO2
BO2
BO3
BO3
BO3

Sent
to

MO
no

1
2

BO3
BO3

1778
1869

Office of booking
Erode
Aurangabad

Value

Booking
date

Audit

Sl

Month

Enter the following MOs for BOs (ascertain booking date from instructor)

250
500

CH
N

Distribute unpaid articles to both postmen


Beat

No. of articles
14
10

PM1
PM2

Amount
22
20

View delivery slips

Postman Supervisor transfers MO data to treasury

Operators to wait for instructions from faculty for returns

Task 2. In the Point of Sale

Operator to login

Perform all counter transactions Cheques can


transactions with the list of transaction items below

Sl.
No.
1
2

Type of
transactio
n
RL
RLA

Weight or
value
85
25

Pre-payment
FM Rs. 10.00
0

be

accepted

Destination
Pathapalya
Mylapore Chennai

for

3
4
5
6
7
8
9
10
11

RL
MO
MO
RPL
RL
RL
MO
IPO Sale
RL

10
800
200
6000
120
70
1000
100 den
22

0
PS Rs. 25.00
0
0
0

Bangalore GPO
Chikkamagalur
Secunderabad HO
Rohtak
Anna Road HO
Trissur
Nagpur
2 IPOs to be sold
Robertsonpet

On completion of all transactions, view the status report and note down the
amount collected

Do not transfer cash to treasury until instructed by faculty

Task 3. In the Treasury module

Login as operator

Enter MO cash for postmen

Make remittance of Rs. 750.00 to BO 3

Enter advance to SB counter Rs. 3000/-; SB counter to receive the cash

Task 4. In the Subaccounts module

Login as operator

Enter cash bag weight for remittance to BO3, enter documents data to all BOs
and print BO slips

Post daily accounts with the data given, subject to following


o

Ascertain the daily account date

Post the index on completion of daily account posting

BO1 : Daily account date


Receipts
Payments
Transaction
Amt
Transaction
Amt
Opening balance
1605 Remittance to AO
1000
Remittance from AO
500 MO paid
500
MO Issue
158
RPLI
65
SB deposit
1200 SB Withdrawal
350
Total
3528 Total
1850
Closing balance
1678
Transaction details:
MO booked: BOMO 2 Value Rs. 150.00 Payable to Muniraju, Thirthahalli
RPLI receipt no. 1; Policy no. R11891 of Dinesh, Premium Rs. 65.00, current
month; MO 2105 paid; RL of Bangalore GPO(sent yesterday) delivered
BO2: Daily account dated
Receipts
Transaction

Amt

Payments
Transaction

Amt

Opening balance
1160 MO paid
500
Remittance from AO
500 SB Withdrawal
400
MO Issue
105
RPLI
235
SB deposit
150
Total
2150
900
Closing balance
1250
Transaction details:
MO booked: BOMO 2 Value Rs. 100.00 Payable to Chikkanna, Malavalli
Paid MO: 4251; RPLI Receipt no. 1, Policy no. R11744, Mallikarjun, premium rate
235, current month;Remittance received Cash Rs. 500.00 remitted by AO
RLA of Mumbai GPO (sent yesterday) delivered
BO3: Daily account dated
Receipts
Payments
Transaction
Amt
Transaction
Amt
Opening balance
1820 Remittance to AO
0
Cash from AO
750 MO paid
1000
MO Issue
525 SB Withdrawal
950
RPLI
88
0
SB deposit
400
0
Total
3583
1950
Closing balance
1633
Transaction details:
MO booked: BOMO 2 Value Rs. 200.00 Payable to Sakamma, Polibetta
VPL 3043 of Hyderabad GPO delivered and VPL receipt sent
MO 4565 paid; RPLI Rt. No. 1, Policy no. R194875 Kullappa, premium Rs. 88.00,
Remittance received details: Cash Rs. 750/- from AO; RLs of Ujjain, Perumbalam,
Kabaka (sent today) delivered; RL 3221 booked a/t Manickyam, Erode
Task 5. In the Postman module

Accept RL returns from Postmen subject to the condition that 1 RL each


issued to both beats are returned as addressee refused

Accept MO returns from Postmen noting that all MOs issued to Postmen are
paid

All unpaid articles issued to postmen are delivered

Mark VP article sent to BO3 yesterday as delivered

Mark all MOs shown as paid in BO daily accounts as paid

View all the reports

Ascertain the amount to be given by Postman

Accept Postman return cash in the treasury module

working as Supervisor in Postman module, submit accounts and transfers VP


details

Task 6. In the Point of Sale module

Login as operator

Enter BO transactions

Verify the Tally rebooked transactions in Sub accounts module and confirm
that all BO transactions are rebooked

Book VPMO for VP articles delivered by postmen and perform VP adjustment

Book VPMO for VP article delivered by BO using the Rebooking option

Note down the effect on submit accounts

Transfer the remaining cash to treasurer and accept as treasurer

Ensure that submit accounts is 0 and print the report

Supervisor(instructor) verifies the accounts submitted by PA

Task 7. In the SB cash module

Login as operator

Observe that data of cash transferred is available

Also note that BO totals are available for adjustment

Enter totals of various transactions inclusive of BO totals as shown in table


below
Transaction type
SB deposit
RD deposit
6 NSC VIII issue sold
KVP sales
MIS deposits
SB withdrawal
MIS interest

Amount
15000
2000
5000
10000
60000
8000
9250

View submit accounts, note down the cash to be remitted

Transfer cash to treasury and acknowledge receipt in treasury

Print the submit accounts in SB cash

SB Cash Supervisor verifies the accounts submitted

Task 8. In the sub accounts module

Login as operator and print the BO summary

working as Supervisor, verify the remittances and perform transit adjustment;


Please ensure that no remittance is in transit

Login as operator and print Transit summary

Task 9. In the Despatch module

Collect all the articles from counter and postman modules and also special
journals

Perform auto sorting, include unsorted articles and close the bags

View the lists and abstracts

Task 10. In the Treasury module

Please ensure that submit accounts is done in Point of Sale and SB cash and
verified and that submit accounts is also done in Postman module

Login as operator and view the TCB

View Daily account and confirm whether it tallies

Working as Supervisor, performs Day end and shows all reports and also
performs floppy upload of SO data

Login as supervisor in Postman module and enter the MO number for VP


articles delivered
Perform day/shift end in all modules

General

Exercise 5 Simulation I
Introduction
This exercise helps you to use computers and accessories to perform day-to-day
activities in a simulated environment. This is an activity to be performed by a group of
trainees working in various branches. The instructor will give you all the documents similar
to the office environment. Your task, working in a group is to perform all related tasks
using Meghdoot, generate daily account and other related reports through printouts.
Preparation
Each group will consist of two trainees.
two persons in the group with be as below

Today, the branch distribution among the

Trainee 1 Point of sale, despatch, Subaccounts, SB cash and SB branch


Trainee 2 Postman, Treasury and supervisor in all modules
Setting up the environment
Collect the following documents from the instructor

Instruction sheet for performing transactions


Manual ledger cards of SB accounts for transactions
Envelope containing mails received today
Envelope containing articles and MOs for booking
Envelope containing SB branch vouchers
3 envelopes representing the BO bags received today
Barcodes, single ply sheets, stickers for receipt printing
Long book and LOT sheets
Access the systems assigned to you and perform the following tasks
o Login as supervisor in subaccounts module and perform day begin;
view the number of BOs available, their opening balances and daily
account dates; exit subaccounts module
o Login as supervisor in treasury module and perform day begin; view
the TCB and note down the opening balance
o Login as supervisor in Postman module and perform day begin
o Login as supervisor in Point of sale module, perform shift begin and
allocate work to operator

Transaction process
The aim of this exercise is to perform each branch function using computers
correctly. So it is desired that you proceed with the transactions methodically and ensure
error free operations.
Task 1 trainee2

Open the envelope titled mail bag, handover the SO slip to trainee1
Open the registered bag available inside the mail bag; compare the registered
list with the articles available
Impress date stamp and Sort the articles among postmen and BOs
Invoice the articles in Postman module
Print the delivery slips and list of articles to BOs
Transfer BO articles and list to trainee1

Check the MOs and HVMOs received


Sort the MOs as per instructions
Enter MOs for beats and BOs; impress round MO stamp
Print the MO-3 and list of MOs for BOs; handover MOs and list for BOs to
trainee 1
Work out the remittance to be made to each BO based on the MOs sent
Login as treasurer and enter remittance to BOs as worked out
Login as supervisor in Postman module and transfer MO details to treasurer
Login as treasurer and enter payment of MO cash to each beat

Task 1 trainee1

Receive the articles and MOs for BOs from trainee2


Login as subaccounts PA
Enter the document details for BOs, working as operator in subaccounts
module
Enter the cash bag weight for BO slips with remittance
Generate the printout of each slip and prepare the BO bag with all the
documents and handover to instructor

Task 2 trainee1

Login as operator in Point of sale and book the articles and MOs given in the
folder
Open the folder containing BO daily accounts, segregate documents
Login as operator in subaccounts module and post the daily accounts; view
summaries; Post the index
Login as PA in point of sale and rebook the MOs of BOs
Login as operator in subaccounts and ensure that tally rebooked transactions
does not show any discrepancy
Login as operator, enter the transactions as per vouchers in ledger cards and
put up for verification by trainee2
Post the transactions of BO also in ledgers concerned and put up for
supervisor verification

Task 2 trainee2

Working as supervisor of SB branch, verify all the transactions put up by


trainee1 and enter these in the long books
Working as supervisor in subaccounts module, verify remittances and adjust
acknowledged remittances
Login as operator in Postman module and enter the returns of postmen as per
guidance in instruction sheet; login as supervisor and assess the cash to be
given by each beat
Login as treasurer and enter the cash returns from each beat; view TCB
Working as supervisor in Postman module, submit the accounts of the beats

Task 3 trainee1

Login as operator in Point of sale, transfer cash to treasurer; trainee2 working


as treasurer to receive the cash transferred
Print the submit accounts in Point of sale; Perform shift end and print all shift
reports
Prepare the LOT/journal for the SB branch
Login as operator in SB cash module; enter the totals of transactions

Assess the cash to be transferred and enter the same; trainee2, working as
treasurer to received the cash
Print the submit accounts in SB cash
Working as operator in subaccounts module, print the SB/general/transit
summaries
Login as operator in despatch module, begin shift, collect articles from
counter, postman; perform auto sorting and close bag; print all reports and
prepare registered bag with HVMO list and MOs

Task 4 trainee2

Login as operator in Postman module and print all the reports


Login as supervisor in Point of sale and SB cash and verify the submit
accounts
Sign all the shift reports printed
Login as operator in treasury, view TCB and daily account and confirm they
tally; Print the TCB
Login as supervisor in treasury, enter documents to accompany daily account
and ECB details if required
Perform day end in treasury; Print daily account; Prepare the account bag
bundle
Perform day/shift end in all modules

Exercise 6 Simulation II
Reverse the roles of trainee1 and trainee2 today and perform all the above tasks for
the second day with folders and instruction sheet for the second day

Exercise 7 troubleshooting common problems in Meghdoot


Beginning the day
Login to Subaccounts module as Supervisor and perform Day begin; Similarly
perform day begin in Treasury and Postman module also; Perform Shift begin in Point of
Sale and allot work to PA. Perform Day begin in Sanchay Post.
1. Point of sale module
Task 1.1 Error no. 52 when running Point of sale (connection error)

The instructor stops connection to server

Run the Point of sale from client and observe that error no. 52 pops up

Now the instructor establishes connection to server

When you run Point of sale now, the login screen appears without error

Task 1.2 Operator name not appearing in login screen at the beginning of
the shift

Login as supervisor in Point of sale, perform shift begin and perform work allocation
to operator with starting time being 10 minutes later than the current time

Logoff and observe that the logon screen does not have the operator name

Login as supervisor and in the work allocation screen, modify the work allocation
time to change the from time as the current time

Logoff and observe that the login screen shows the operator
Task 1.3 Operator name not appearing in login screen at the end of the shift

Perform work allocation to a user in Point of sale with To timing as 10 minutes from
now; Logoff and notice in the login screen, operator name is available; close point of
sale

Run the Point of sale after 15 minutes and observe that the operator name does not
appear in the login screen

Login as supervisor and in the work allocation screen, change the To timings to a
time 1 hour later; exit

Start Point of sale and notice that the operator name is available in login screen
Note that the PA name will not also appear in login screen, if the PA has ended the

shift
Task 1.4 Unable to enter weight manually in RL booking screen in Point of
sale

Login as operator in Point of sale, use the menu Tools weighing machine and set
the machine mode

Open RL booking screen and try to enter weight of article; observe the message

Close the transaction screen

Change the weighing machine to manual mode

Open the RL booking screen and observe that weight can now be entered

Task 1.5 Wrong transfer of cheque

Login as treasurer, receive a cheque for Rs. 5000/- from HO and wrongly transfer it
to SB cash instead of Point of sale

Login as operator in SB cash and return the cheque

Login as treasurer, receive the returned cheque and transfer to Point of sale

This problem can however be handled using the debit/credit option also Watch the
demo
Task 1.6 Addition of transactions after submit accounts

Perform a transaction of booking RL manually; Note down receipt number

Transfer cash or cheque on hand as per submit accounts and acknowledge in


treasury

Print submit accounts as operator in Point of Sale and verify as supervisor

Use the undo accounts options as Supervisor (this can be done only before HO
summary/daily account is generated)

The accounts are now restored to the operator

Perform any other transaction and repeat the process


Task 1.7 NPO transactions after day end in treasury
Note that this transaction has to be done after the day end in treasury

After day end is done in treasury, login as Supervisor in Point of sale, perform shift
begin and allocate work to an operator; Ensure that working hours are configured to
perform late transactions

Book 3 RLs each of 20 gms

View the submit accounts and note down the balance on hand

Use the debit adjustment to transfer cash to Supervisor

Login as Supervisor and acknowledge the cash

Login as operator, print submit accounts and perform shift end

Login as Supervisor, verify the accounts and end the shift

On the next day, login as supervisor in Point of sale and transfer cash to treasurer;
When the HO summary is generated the next, the transaction of previous day gets
incorporated

2. Postman module
Task 2.1 Wrong entry of article/MO

Login to Postman module as supervisor and perform day begin

Login as operator and make entry of one RL to beat 1

Observe that there is no option to modify the entry

Delete the wrong entry and enter again

Task 2.2 Additional MOs to be entered to a beat after data transfer to


treasury

Login as supervisor in treasury module and perform day begin

Login as operator in Postman module and enter two MOs to beat 2

Login as supervisor and transfer data to treasury

Login as treasurer and make payment of MO cash; view the TCB

Working as treasurer, using the edit option, undo MO cash payment; view TCB and
observe the change

Login as supervisor in Postman module and restore the MO cash transfer as


demonstrated

Now you can enter additional MOs and transfer the revised cash to treasurer

Task 2.3 - Handling delayed VP returns after counter hours and non return
of postman

Login as operator and enter receipt of 3 RLs in the bag

Enter the following articles to beats


Sl
1
2
3

RL
VPL
RL

Office of
booking
Faridabad
Congressnagar
Ujjain

Addressed to
Hidayatulla
Muralikrishna
Samuel

Issued
to
PM1
PM1
PM2

Office of
booking

1247
2159
3186

Ernakulam
Delhi GPO
Ahmedabad GPO

Booking
date

Name of payee
Sajid
Rashmi
Janaki

Value
2000
1000
1500

T
BG
AH

Month

Enter the following MOs to beats(ascertain date from instructor)


MO
no

Sl
1
2
3

Article
numbe
r

Audit

Type

Issued
to
PM1
PM2
PM2

Login as Supervisor and transfer MO data

Login as treasurer and enter payment of MO cash

Enter returns from beat 1 taking that all articles are delivered and MO paid

Accept cash Rs. 315.00 from beat 1 in treasury

Postman beat 2 does not return before close of office; Enter the remarks for all
articles and MOs as returns not available now

Login as Supervisor in Postman module and submit accounts; Transfer VP data;


VPMO will not be booked

View the daily account/TCB and note the details in out of account;

On the next day, issue two regular MOs to beat 2, one MO to beat 1, 1 RL each to
both beats in Postman module; transfer MO data to treasury and pay MO cash

While taking returns, use the late returns option to take returns of the previous day
for beat 2 RL and MOs delivered/paid

Take returns of the current day all RLs/MOs delivered/paid

Now login as Supervisor and submit the accounts

Book the VPMO for VPL of previous day, perform VP adjustment, print submit
accounts and verify

Generate daily account and notice that the out of account items are wiped off

Exercise 8 configuring Meghdoot environment


Objective
In this exercise, you will understand the configuration options available in all
departmental applications. This will help you to keep your office application environment
updated with the latest changes.
Configuring Meghdoot Point of sale
Task 1 Changes in tariff
Login as supervisor in Point of sale. Use the menu Configure Tariff revision
From the list of services, select Inland Letter cards. Presume that the tariff is
revised from Rs. 2.50 to Rs. 3.00. Change the tariff accordingly.
Now login as operator and attempt booking one Registered ILC. Note the change in
tariff. Exit as operator
Login as supervisor and access the tariff revision menu.
options available

View all the configurable

Task 2 Limit configuration


The instructor shows the configuration of value limit and weight limit. Login as
supervisor, access the menu Configure Limits, view the existing configuration with
reference to the India Post Ready Reckoner and confirm that all configurations are current.
Task 3 Pin code directory configuration
Login as supervisor, use the menu Configure Pin code directory. Use the option
Add to add the new pin code as guided by the instructor.
Task 4 Creation of UCR purposes
Working as supervisor in Point of sale, use the menu Configure UCR purposes.
Create a UCR head as guided by the instructor. Please note that you should carefully select
the appropriate head of account.
Take care that when you create UCR purposes in the office, you should
consult the accounts branch on the selection of relevant account head
Task 5 User creation
Use the menu My office users and create a user account for the PA to work in Point
of sale.

Task 6 IPO stock


Login as IPO user and enter the receipt of IPO stock for the denomination informed
by the instructor. View the stock report
Configuring Postman module
Task 7 User creation
Login as supervisor in Postman module. Use the menu My office Users. Create a
user as directed by the instructor allotting only registration letter branch.
Task 8 Change of postman beats
Working as supervisor in Postman module, use the menu My office Postmen and
change the name of postmen against the beats allotted as guided by the instructor
Task 9 Configure address details
Use the menu My office Address Description and add the localities for the beats as
guided by the instructor. After adding the localities, use the option Re-arrange to arrange
the localities according to the walk sequence of the postman. Instructor demonstrate how
the address data available in other files can be uploaded
Task 10 Configuring cities
Use the menu Configure cities and add cities mapping them to the audit office
concerned as guided by the instructor.
Use this menu in your office to configure all cities from which articles and MOs are
regularly received. This reduces the burden of the operator
Configuring subaccounts module
Task 11 User creation and office allocation
Login as supervisor. Use the menu Configuration Users and create a user as guided by the
instructor. Assign offices to the user created as guided

Task 12 Initialisation of holidays


Use the menu Configuration Holiday list and enter data of holiday as guided.
Holidays for Sunday need not be initialized. Only declared holidays have to be initialized
using this menu. Day begin for such days need not be done and cashbook need not be
generated in accounts module.
Task 13 Converting temporary fields
New account heads created by the operator in sub accounts while posting daily
accounts or in treasury module have to be made permanent for continued availability. The
menu Tools Convert temporary fields has to be used for this purpose.
Login as supervisor in treasury module and create a head of account as guided by
the instructor, exit the module. Now login as supervisor in sub accounts module and select
the menu Tools convert temporary fields. Notice that the head of account created in
treasury module is available. Select the same and click the button Make Permanent.
Task 14 Rearranging items
Use the menu Tools Rearrange items, select the option All and rearrange the
account heads as guided. Login as operator, select daily account data entry, select one of

the SOs/BOs and note that the heads are rearranged as changed. This menu can be used
to rearrange heads as required by the office.
Configuring treasury module
Task 15 Creating users and mapping role to new user

Use the menu Masters Users and create user to work as treasurer as guided
by the instructor
Remove the role assigned to the existing user as demonstrated
Assign the role of treasurer to the new user created as shown
Login as new treasurer created and view the TCB to confirm transfer of role
Exit as treasurer

Task 16 Creating designations and distributing the work

Login as supervisor
Create a designation using the menu Masters Designation Master
Use the menu Masters Work Distribution, select the item of work to be
distributed and click OK button
Create a user and map the user to the designation created
Login as operator and observe the roles available

Task 17 Entering the data of PO cheque book received from PAO/HO

Login as supervisor
Use the menu Tools Cheques Cheque Book Receipt and enter the receipt
of the cheque book with details given by the instructor
Use the menu Tools Cheques Cheque book release and select the cheque
book entered for release as demonstrated
Login as operator and attempt drawing cheque and note that the new cheque
series can be used

Task 18 Adding receipt or payment head in HO summary/daily account

Working as supervisor, use the menu Masters Add Receipt or Payment head
and add a head of account as guided by the instructor
Login as supervisor in sub accounts module and make the head permanent as
demonstrated
Perform a transaction in treasury module, working as treasurer in the head
created
Generate HO summary or daily account and observe that the new head is
accommodated

Exercise 9 Equipment handling


Introduction
This session helps you to use the printers and other peripherals in day-to-day
environment easily
Task 1 Connecting components and peripherals to PC
The instructor explains the layout of the PC and shows various connectors on the PC.
On completion of the demo, access the demo system and identify the following and attempt
connecting the cables of peripherals to connectors

Power port and the voltage setting on the SMPS

Key port and the cable connect the cable on the port

Mouse port and the cable connect the cable to the port correctly

VGA port Connect the cable

Printer port the largest port; Note that some printers are connected to this
port and some others, to the USB port; Note further that some passbook
printers are connected to the serial port

Serial port connect modem or weighing scale to the port

Task 2 Recognising components inside the PC


Before proceeding with this lab, ensure that the demo system is disconnected from
power source
In the demo system which is opened recognize the following

The layout of the mother board and connectors on the mother board for hard
disk and CD drive, FDD; Understand the process of correct connection of
hardware and FDD cables to modules and connectors on the mother board

RAM module

Expansion slots and modules like network adapter, scanner card (if available)

On completion of this, the instructor demonstrates the process of recognising the


hardware and RAM size logging into the system. Please access the utility and note down the
hardware and RAM size in your system
Task 3 Connecting and using printer
Connect the printer to the system assigned. Install the printer following the steps
demonstrated by the instructor.
On completion of installation, generate a test page print out. Also create a document
in word pad and MS word, save the file and take a print out of the file
Task 4 Using local and network printer
The instructor demonstrates how to connect to a local printer and network printer to
print jobs
On completion of the demo, print a document each in the local as well network
printer

Task 5 Using weighing scale


Connect the weighing scale to the system assigned. Work as operator in Point of
Sale in the same system, place a sample article on the weighing scale and observe the
weight being captured in the RL booking screen. Book a sample transaction.
Task 6 Using barcode scanner
Instructor demonstrates connecting bar code scanner and scanning bar codes. On
completion of the demo, connect the bar code scanner to your system (install, if required)
and scan the speed post article barcode and book one speed post article in Point of sale
Task 7 Using image scanner for general scanning
Connect the flat bed scanner available in the USB port. Place a document in the
scanner and with the help of the instructor, scan the image of the document, save the
image, note down the saved location and retrieve the saved file.

Exercise 10 epayment transactions


Introduction
Please understand the operating environment in the lab and the office assigned to
you. Note down the biller ID of the biller created for training purpose. Access the training
site and view the MIS status
ePayment transactions
Task 1 Bill acceptance and data transfer

Perform day begin in sub accounts and treasury modules


Perform shift begin and allocate work to operator in Point of sale module
Login as operator and accept cash bill under epayment from one customer
Transfer cash to treasurer and acknowledge the same in treasury module
Login as operator in Point of sale and print the submit accounts; Login as
supervisor and verify the accounts
Run the epayment client, configure call hours for current time and observe
data transfer to central server
Access the MIS site and view the transaction data available for the bill
accepted

Task 2 Payment of bill amount to biller

Move to the system configured as payment office


Run the epayment client and call server; observe data inflow from central
server
Login as treasurer and use the menu Payments ePayments and fetch data;
note that the bill data is received
Enter payment details; view TCB and daily accounts
Call central server and ensure data exchange
View MIS site and confirm payment data updation of the amount paid now

Exercise 11 evp transactions


Objective
The objective of this exercise is to

Understand the transaction process in eVP system


Appreciate the relation below article and data flow through the POs
Highlight the relation between transactions and their MIS

Lab environment

You will be using the same environment configured for ePayment training
Please continue with the same office assigned to you
In this exercise you will have to exchange articles with another trainee;
Ascertain the name of the office and pincode with which you will be working
with
Note down the eVP biller assigned to you

Transactions
Task 1
Login as supervisor in Point of sale, Postman, subaccounts, treasury and perform
shift and day begin. Perform work allocation for operator in Point of sale. Run the
epayment client and ensure that data transfer continues to take place without errors
Task 2

Login as operator in Point of sale and book 2 eVP articles with barcodes given
by instructor for the eVP biller assigned to you and to the destination PO
assigned
Transfer cash, acknowledge in treasury, print submit accounts and verify the
same
Login to despatch module as PA and generate despatch list for the articles
booked
Run the ePayment client for data transfer
Access the ePayment training site and follow up the MIS of the transaction

Task 3

Run the ePayment client to download the message of eVP articles for delivery
Collect the barcode of articles booked by the office assigned and check in
Postman module for receipt of data, logging in as operator
Working as operator in Postman module, issue the eVP articles to beat and
view the delivery slip

Task 4

Working as operator in Postman module, enter returns of eVP articles showing


all articles as delivered
Login as supervisor in Postman module and ascertain the amount to be paid
by postman
Login as treasurer in treasury module and accept return cash from the beat
concerned

Working as supervisor in Postman module, submit the account of the Postman


concerned
Run the ePayment client and ensure data updation; view the MIS of articles
delivered in training site and confirm

Task 5

Run the ePayment client to download bill data


Login as treasurer and effect payment of eVP amount to biller
View the TCB and generate the daily account to observe transaction details of
eVPs booked and eVP payments made
Run the ePayment client, access the training site and observe payment data
updation
View the MIS
Perform day/shift end in all modules

Exercise 12 - eMO
Introduction
The objective of this exercise is to understand the eMO transaction process and its
relation with the MIS and tracking process. The system assigned to you is configured to
work as eMO SO. Instructors system is configured as HO eMO.
eMO transactions
Task 1 - Booking, authorization and transmission of eMO

Perform day begin/ shift begin in all modules


Login as operator in Point of sale
Book one eMO to each of the other offices configured in the lab
Book one eMO to the office configured in instructors system
Book one eMO to a non connected SO as instructed by the instructor
Login as Supervisor in eMO application and authorize all the booked eMOs
Run the eMO client and upload data to server
Access eMO training site and view the MIS; Track the status of one eMO
booked

Task 2 - Printing, payment and paid data updation of eMO

Run the eMO client and perform data exchange


Login as operator in eMO application and print all the eMOs received
Login as operator in Postman module and issue the eMOs to beat; Login as
supervisor and transfer data to treasurer
Login as treasurer and pay MO cash
Login as operator in Postman module and enter returns showing all eMOs as
paid
Login as supervisor in Postman module and perform submit accounts
Run eMO client and call server; paid data is now updated; track the status of
one eMO received and paid

Task 3 - Closing transactions

Login as operator in Point of sale, transfer cash on hand


Acknowledge the Point of sale cash transfer in treasury module
Print submit accounts in Point of sale and verify the accounts
Login as operator in sub accounts module and post all daily accounts with no
transactions; print summaries
Login as treasurer, view TCB and daily account
Run the eMO client and ensure data exchange
Access MIS site and view eMO and MO videsh booked and booked and
accounted transactions
Track disposal of one eMO booked

Exercise 13 - Speednet
In this exercise, you will work in Speednet application, to perform all the tasks. The
lab is configured to connect to the training server and interchange data between the offices
functioning so that you understand the physical movement of article from booking office to
delivery office as well as the related data movement. Speednet and Point of sale modules
are already installed in your systems, fully configured and ready for use.
Please note down the following

Name of the SPC and pin code assigned to you.

Pin code range of the catchment area offices under your hub

Name and pin code of the SPC with which you will exchange articles in the lab
and the pin code range of the catchment area offices under the hub.

Preliminaries
Ensure that
Point of sale and Speednet are installed in your system and you are aware of
the password
You know the Speednet training MIS and tracking site address and you are
able to access the sites
You are having 7 cards with barcode stickers pasted with barcode prefix
related to the circle in which the hub assigned to you is situated
You are given a bag barcode label of the circle concerned
Your system is affixed with barcode reader
You are having two trays labeled TD and NTD to stack articles while booking
Exercise 13.1 collection and despatch
Initial tasks
Login as Supervisor in Point of Sale and Speednet, perform shift begin and allocate
work to operator. Ascertain whether the office configuration is correct both in Point of Sale
and Speednet. Run the Speednet communication module, minimize the same and do not
close the same throughout
View the despatch and receipt schedule and understand the configuration in
Speednet
Login as operator in Speednet and observe the mail list configuration.
Task 1 - Point of sale
Login as operator in and book the following articles
2 speed post articles to the destination hub assigned to you selecting the pin
code correctly. Keep these articles in the NTD tray
Book 2 articles to one of the delivery offices in your catchment area and keep
these in TD tray

Book 1 articles to the delivery office in the catchment area of the destination
hub assigned and keep these in NTD tray
Task 2 - Speednet(despatch)

Login as operator

upload the data and collect all the articles booked in Point of Sale using virtual
scanning option

collect 2 BNPL articles from one customer as demonstrated, using range


scanning option destination being the destination hub assigned

Using the close bag option, scan the 5 articles collected for NTD to the
destination hub and close the bag with a bag bar code assigned; view the
manifest; Include the cards in one of the covers, affix the bag barcode on the
cover and write the destination office

Scan the 2 TD articles into the bag for the catchment area office and close the
bag with bag barcode

Using the despatch bag option, print the mail list; view the mail list

Access the MIS site and observe the uploaded data; Perform the detailed
tracking of 2 articles and observe the status; If the data is not appearing in
the MIS site, run the communication module and ensure that the data is
transferred; Now view the MIS and track articles to confirm data upload at
central server

View the abstract and ensure that it tallies

Transfer all the articles with bag bar code to the trainee working in the
destination hub and collect the bag with articles from him/her meant for
delivery at your office except the TD bag

Exercise 13.2 Speednet delivery


Task 1 Receipt and opening of bag

Working as operator, receive the bag physically collected from other SPC(hub)
in Speednet

Check whether the bag message is received; Otherwise call the central server
in communication module to update office message; Check again for receipt
of bag message; Consult the instructor if the bag message is not received

Open the bag using the virtual scanning option and receive the 5 articles

Task 2 Disposal of articles to postman and other offices

Ascertain the name of catchment area office to which the articles are booked
by booking SPC; Scan 1 such article to the office concerned using close bag
option, view manifest and prepare mail list for the bag using despatch bag
option

Scan the remaining articles for delivery through the Postman; view the
delivery slip

Accept returns from postman 1 article not delivered reason being Deposit
Door locked intimation served; other articles are delivered; enter delivery

timings for other articles; enter name of person other than addressee for one
article

Perform window delivery of the article in deposit

View the abstracts and ensure that there are no deposit articles

On transfer of data to central server, view the MIS

Track the delivery information for 1 article delivered to addressee and 1 article
which was delivered to other person and also an article which was returned
undelivered; Carryout the detailed tracking and observe the stage by stage
movement

Exercise 13.3 - BNPL daily report generation

Use the menu Tools Flush data and perform flush data

View the daily detailed report of both BNPL customers and observe the list of
articles collected being displayed; In the real time environment, a print out of
this is taken and dispatched everyday to the customers

On completion of all the tasks, perform shift end as operator and as


supervisor; Also perform shift end in Point of sale (no cash transfer and
submit accounts is required)

BNPL billing

The instructor demonstrates the process of bill generation for BNPL customers
and acceptance of amount for the bill from the customer, explaining the
security features involved; Follow the activity carefully

Exercise 14 - R net transactions


Objective
Through this exercise, you will observe the data movement of registered articles
from booking office to delivery office and will experience MIS updation and tracking of
articles handled
Lab configuration

The lab is configured with the latest Meghdoot application with each system
being an independent PO
You will be assigned one system and teamed with another office for data
interchange
Your system will be installed with Register Net communication and connected
to training server
Please note down the training website to trace MIS and track the movement
of the articles handled

Task 1
Login as supervisor in all modules and perform shift/day begin
Task 2

Login as PA in Point of sale PA and book 3 RLs to the destination assigned to


you with the bar codes given
Login as despatch PA, fetch the articles booked and close the bag to the local
sorting office
Run the register net communication
Access the training site and view the MIS of booked articles
Transfer the barcodes to the delivery office assigned to you

Task 3

Run the communication module to fetch data of articles destined to your


office
Collect the barcodes of articles booked for your office
Login as operator in Postman module and enter the bag details of bag
received from local sorting office containing the articles as demonstrated
Select each barcode and issue the article to Postman as demonstrated; view
delivery slip

Task 4

Accept returns in Postman module, treating all articles as delivered


Login as supervisor and submit the accounts of the beat
Run the communication module
Access the training site and follow the MIS and track movement of 1 RL
booked by you and 1 RL delivered at your office
Perform shift/day end in all modules

Exercise 15 - MIS follow up


ePayment
ePayment mechanism involves certain administrative tasks by various levels starting
with divisional administrator and routine transactions activities by the POs. Your role will be
to follow up these two activities to ensure effective usage and incident free transaction flow.
The objective of this exercise is to help you study the system and be able to independently
analyze the epayment MIS in decision making in your daily life as a Postmaster.
Preliminaries
Before starting with this exercise, it is necessary that you know the user credentials
for logging in to the epayment site as divisional administrator.
Please secure this
information from your divisional office and note down the data. Alternatively, you can also
use the universal login provided in ePayment system which is (Username: dop Password:
ePmt).
You can ascertain the biller ID of the billers created at the divisional level from your
divisional administrator
Access method to epayment site
The epayment site can be accessed by typing the following address in internet
explorer
https://services.ptcmysore.gov.in/epayment
You can also access epayment site from the indiapost website using the epayment
quick link option ePayment
Tracking epayment bill acceptance
Launch the internet explorer and login, access epayment site and login as general
user.
Access the tool MIS General MIS. In the General MIS page, select the previous
working day, select your circle region -division, select the transaction type as epayment
collection and call the MIS for all billers. Study the collection pattern in various offices.
From the MIS that is shown, note down the data of your SO(if your SO is non
epayment office select any other SO in your division).
If transaction is very poor in one office, view the total collection for a month ending
previous working day. Please note down the data of this office to initiate marketing
activities to increase transactions or studying the reasons for shortfall on your resuming
office.
Now, view the MIS of epayment collection for all the divisions in your region and
compare the performance of your division for the previous working day as well as for the
previous month.
You can also compare the performance of the divisions of other
participants in the program
Now scroll back to the Home page (click on Home link at the top left hand corner of
the page).
Now view the collection details for one of the billers for the previous working day and
compare.
Next, view the MIS of epayment payment for the previous working day. You can
study this for your division for all billers as well as for a particular biller ID. Also call the

MIS of payment for previous working day for all divisions in your region and compare.
Logout of the site on completion.
Please note that transaction MIS is available only for the previous two months which
is the same case with other MIS also.
eMO
Like epayment site, eMO site can also be similarly accessed to extract several useful
information. To study the MIS, you can use the general login (username: dop; password:
eMO). To perform certain administrative tasks, you need the login assigned to the division.
The eMO site address is https://services.ptcmysore.gov.in/emo.
quick link eMO in IndiaPost website also to access the site.

You can use the

Follow up of eMOs booked

Access the IndiaPost website and select the eMO site from quick links

In the eMO login screen, furnish the credentials to browse the general user
page

On successful login, select the option Tools MIS

View the MIS of the eMOs booked for the previous day for an office in your
area of operation; Note down the details

View the MIS for all offices in the circle and compare the office performance

You can also compare this with the offices selected by other participants

Follow up of booked and accounted figures

View the MIS of the booked and accounted for the same office as above

This MIS shows the amount accounted in HO summary/daily account under


eMO head; This figure should be agreeing with the booked figure(except
commission) which is an indicator of the fact that in the office selected for
review Point of sale is integrated with treasury

If the two figures do not tally, enquiries should be made to ascertain whether
the account is properly settled on the date of review

Follow up of eMOs paid

Remaining in the eMO MIS page, generate the MIS of eMOs paid in an office
in your area of operation

Compare this with other offices in your division, other divisions in the region
and circle

Using the Reports menu, view the eMO Paid Analysis This report shows the
number of eMOs paid within the specified number of days of receipt

Follow up of reasons for non payment

Using the enhanced MIS, first view the list of eMOs not received for all the
offices in your division; This shows the eMOs struck up at central server for
one of the following reasons
o

The office concerned is deactivated for a possible multiple attempt to


register another eMO client for the same office

The office eMO client is not working (normally SOs) due to various
failures and the divisional administrator has not disabled the SO
temporarily for diversion of messages to HO

The office is registered only in the web but the eMO client is not
registered from the PO

View the eMOs not printed MIS to find out pendency in printing eMOs; The
reason may be non working of the printer or other office specific reasons; In
these cases, the eMO message has reached the office but had not been
printed

View the eMOs printed analysis for the previous day in an office and check
whether eMOs were printed immediately or there was delay

Now view the analysis report of eMOs not paid to trace the eMOs receive over
a period of time pending for payment the possible reason may be either
returns are not taken in Postman module or SO eMO paid data is not entered
in eMO application; Another reason may also be that the Postman module is
not at all linked to eMO

Speednet MIS
Access and login
To access the Speednet MIS site, use the quick link SpeednetMIS in IndiaPost site.
The general login credentials are (user name: dop; password: India).
Monitoring the booked data
Select the menu MIS - SPC wise or Division-wise MIS and observe the
performance of offices in your division for the previous working day and for the previous
month. Check if the name of all SPCs and linked offices are figuring. If the linked office
name is not available, the SPCC administrator has not configured the linked office properly
in the Speednet configuration site. Discuss with the faculty, the process of correct
configuration.
When you visit a SPC in your division on return, look at the abstract of the office and
find out the number of articles booked; Compare this with the data available against the
office in the speednet MIS site. If there is a shortfall in the site, it shows that some articles
booked are not handled in speednet.
Monitoring delivered data
In the speednet MIS site, trace the MIS of articles delivered in your division. You can
ascertain the actual number of articles delivered for a SPC in your division and compare this
with the data available in the MIS. The discrepancy might be because either all the articles
received were not handled in speednet or delivery data has not been updated in speednet
(returns not taken).
Tracking the duplicate usage of barcodes
Access the menu Duplicates Duplicate booked and Duplicate delivered. In
the next page, download the datafile of the latest date. Open the text file and check if in
your division duplicate barcodes were used. You can download data of a day in the previous
week and compare the result. The reason for this is that, a barcode used in one office to
book a speedpost article is used again in the same or other office after a few days and
sometimes are used even to affix on the bags.

If you find this to be a repeated occurring in any office, have the barcodes supplied
to the office withdrawn and stop usage of the same. You can now get fresh barcodes from
the PSD and have judicious distribution and advise the offices handling speed post articles
against duplicate usage.
Speednet tracking
The faculty gives the barcode number of few articles booked at a nearby SPC.
required, you may also get the barcodes booked at some of the offices from your office.

If

Access the IndiaPost website, open the tracking page, enter the barcode number of
one of the articles and click Go to track. If article is delivered, the delivery information is
available. If not available, click Movement link to track the stage by stage disposal of the
article to find out the current status of the article.
Check if the article movement is
satisfactory and within the norms. If not trace the packets of hold up. If you find that there
is a holdup at some particular points, track the movement of articles for the same
destination booked on other days and look for the hold up. If you find a similar pattern,
corrective action should be initiated. Use your mobile to carryout the SMS track of the same
article and view the result.
Monitoring Project Arrow data updation
Once the Project Arrow becomes operational in an office, the office has to submit
daily data on two aspects Office service level and core operations level. The information
on core operations is now captured through the Accounts MIS application. This application
currently generates MIS on 96 items from the day-to-day operations and updates the
program office.
You can monitor the status of file generation of offices accessing the portal
https://services.ptcmysore.gov.in/AccountsMIS/. The user name and password for the login
is dop and accts respectively.
Login to the site. Use the menu Tools Project Arrow Files Received Division
wise and in the next window, select the previous date, your circle-region-division and view
the files received status.
Browsing India Post site
Access the india post site and view all the information as guided by the instructor.
Show special interest in info relating to various products and their basic features.
Creation of email ID and corresponding
Create your email ID each in google as guided by the instructor.
Login with your ID in your google account.
Please send a greeting mail to the instructor of the class from your IndiaPost account
and view the reply coming from the instructor