Amanda Quon

339 Leeanne Rd Essex, MD 21221

443-438-0547 phone

aquon89@gmail.com
Objective____________________________________________________________
A position in a company that requires an ambitious and career conscious person
where acquired skills and education will be utilized toward continued growth and
advancement.
Experience___________________________________________________________
Sep 2014- Current
Mechanical Engineering & Co
Catonsville, MD
Service Administrator
Schedule and dispatch all service technicians
Submit Payroll for all service technicians
Track past due invoices for Service Customers
Update and maintain database of customer information
Basic office duties etc
May 2014 October 2014
Baltimore, MD

Frank & Nic's West End Grille

Bartender & Server

Take orders and serve customers
Deal with daily customer complaints
Handle money
Prepare drinks and light food preparation
June 2012 May 2014
Baltimore, MD

Packaging Strategies, Inc.

Marketing and Sales Support

Provide sales support for all inside sales representatives
Achieve monthly revenue goals and fill sales pipeline
Provide support functions to sales reps to ensure they meet their monthly
revenue goals
Cold call potential prospects on behalf of sales reps to request appointments
or identify information regarding their needs to complete a sale.
Create and implement marketing strategy and brand awareness to identify
new prospects, obtain meetings and close new business on behalf of my
clients.
November 2011- May 2012
Baltimore, MD
Office

Power Up, LLC

Manager
Scheduling appointments for fleet of electricians
Payroll duties for all employees
Invoicing and book keeping

April 2011- October 2011

Fells Point, MD

Shuckers of Fells Point

Server/Bartender
Take orders and serve customers
Deal with daily customer complaints
Handle money
Prepare drinks and light food preparation
July 2010 March 2011
Valley, MD

Bill Me Later, Inc

Hunt

PayPal Customer Services Representative

Make and receive phone calls to members
Collect money/payments
Solve problems when they arise with usage/policies
March 2010-June 2010
Baltimore, MD

Medallion Security/Liberty Fence & Patio

Office Manager/Sales Support

Schedule estimation and installation appointments for fleet of salesmen that
work for the company.
Deal with customer complaints/issues.
Keep track of sales and estimates.
Answer phones and take care of office/show room.
July 2008-July 2009
Baltimore, MD

KT Construction Services, Inc.

Sales Support Rep/Marketing

Provide sales support and lead generation initiatives to construction
companies and vendors on the East Coast
Achieve monthly revenue goals and fill sales pipeline
Provide support functions to sales reps to ensure they meet their monthly
revenue goals.
Prepare weekly reports in CRM databases or Microsoft Excel to track weekly
sales progress.
Cold call potential prospects on behalf of sales reps to request appointments
or identify information regarding their needs to complete a sale.
Create and implement marketing strategy and brand awareness to identify
new prospects, obtain meetings and close new business on behalf of my
clients.
March 2006-July 2008
Baltimore, MD

Various Chain Restaurants

Shift Manager/Hostess/Waitress
Schedule and Manage a crew of shift employees for various restaurant hours
and duties.
Bookkeeping and payroll duties, verifying timecards, vacation days, sick days,
etc.
Implementing new marketing campaigns as deemed by corporate

Handling customer issues as they arose.

Schooling/Major_____________________________________________________
Some college. Majoring in Business management.
Related Skills________________________________________________________
Extremely organized and pays attention to detail. Excellent oral and written
communication skills. Comprehensive knowledge of construction bid and lead
processes. Understanding of CRM applications and use thereof. Ability to use
Microsoft Excel seamlessly. Experience with QuickBooks and book keeping.
Experience with Salesforce. Leadership skill set. Very enthusiastic fun and fast
learner. Great with people. Sales oriented.
For more information: http://amandaquon.weebly.com