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  • SIPOC

    Загружено:

    darwin_hua
    21 просмотров15 страниц
    This document provides guidance on creating a SIPOC (Suppliers, Inputs, Process, Outputs, Customers) diagram. A SIPOC diagram provides a high-level overview of a process by mapping out its key elements. It identifies the suppliers, inputs, process steps, outputs, and customers. Creating a SIPOC takes at least an hour and involves listing the process steps, outputs of each step, customers of each output, inputs for each step, and suppliers of each input. The SIPOC is meant to get everyone on the same page and provide a simple yet comprehensive macro view of the process.

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    SIPOC

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    This document provides guidance on creating a SIPOC (Suppliers, Inputs, Process, Outputs, Customers) diagram. A SIPOC diagram provides a high-level overview of a process by mapping out its key elements. It identifies the suppliers, inputs, process steps, outputs, and customers. Creating a SIPOC takes at least an hour and involves listing the process steps, outputs of each step, customers of each output, inputs for each step, and suppliers of each input. The SIPOC is meant to get everyone on the same page and provide a simple yet comprehensive macro view of the process.

    Авторское право:

    © All Rights Reserved
    Скачайте в формате PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    21 просмотров15 страниц

    SIPOC

    Загружено:

    darwin_hua
    This document provides guidance on creating a SIPOC (Suppliers, Inputs, Process, Outputs, Customers) diagram. A SIPOC diagram provides a high-level overview of a process by mapping out its key elements. It identifies the suppliers, inputs, process steps, outputs, and customers. Creating a SIPOC takes at least an hour and involves listing the process steps, outputs of each step, customers of each output, inputs for each step, and suppliers of each input. The SIPOC is meant to get everyone on the same page and provide a simple yet comprehensive macro view of the process.

    Авторское право:

    © All Rights Reserved
    Скачайте в формате PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 15

    SIPOC

    THEF I RSTPICTUREO F YO URP RO C ESS

    SIMPLER. FASTER. BETTER. LESS COSTLY.

    SIPOC WhyandWhat?
    SIPOCdiagramisatypeofprocessmapto
    identifytheprimaryelementsofaprocess
    Itprovidesamacroviewthatbringstogether
    Suppliers,Inputs,Process,Outputs,and
    Customers

    SIMPLER. FASTER. BETTER. LESS COSTLY.

    SIPOCPurpose:
    ThepurposeofaSIPOCDiagramistodefine
    anddocument:
    Suppliers
    Inputs/Requirements
    KeyProcessSteps
    Outputs/Requirements
    Customers
    SIMPLER. FASTER. BETTER. LESS COSTLY.

    SIPOCPurpose:

    AdditionallyBenefitsofSIPOC:
    Documentsprocessname
    ProcessOwner
    Start/stoptriggers
    Assumptionsabouttheprocess
    Operationaldefinitionsofkeyterms
    Getseveryoneonsamepage

    SIMPLER. FASTER. BETTER. LESS COSTLY.

    SIPOCTime
    Time:Planatleastonehourtocompletea
    SIPOC
    Timecanvarydependingoncomplexityof
    process,knowledgeofparticipantsand
    previousexperiencecreatingSIPOCs

    SIMPLER. FASTER. BETTER. LESS COSTLY.

    SIPOCWheretoStart

    S:Supplier
    I:Inputs
    P:Process
    O:Outputs
    C:Customer

    Wheretostart???
    AlwaysstartwiththeProcess!
    SIMPLER. FASTER. BETTER. LESS COSTLY.

    Process
    SIPOCisahighlevelviewoftheprocess
    SIPOC

    Business
    ProcessMap

    Standard
    Work

    50,000FeetView
    10,000FeetView
    1,000FeetView

    SIMPLER. FASTER. BETTER. LESS COSTLY.

    Suppliers

    Inputs

    1
    Process

    Outputs

    Customer

    Listthe57keystepsintheprocessbeingmapped
    Listtheoutputsofeachstepoftheprocess
    Listthecustomers(internalandexternal)
    Listtheinputsintoeachstepoftheprocess
    Listthesupplierofeachinputoftheprocess
    Yourjobistohelpthemdocumenttheirreality!

    SIMPLER. FASTER. BETTER. LESS COSTLY.

    Process
    KeepitHighLevel:Only57stepsfortheprocess
    Thisactivityalsogivesyouthescopeofyour
    process
    Hereisthetrickypart:Makesuretheteam
    reachesconsensusthatyouhavecreatedan
    accuraterepresentationoftheprocessbefore
    movingon
    SIMPLER. FASTER. BETTER. LESS COSTLY.

    Outputs
    Outputsoftheprocessarenotonlythe
    productorserviceyouaredelivering
    NotallOutputsaredesirable
    Outputscaninclude:
    Paperwork,
    Approvals
    Scrap
    Andanythingelsethatresultsfromyourprocess.

    SIMPLER. FASTER. BETTER. LESS COSTLY.

    Customers
    IdentifytheCustomers
    Inmostcases,thecustomerisn'ttheperson
    whowilleventuallyreceivetheproductor
    service,buttherecipientsofeachoutputof
    yourprocess
    Thinkaboutwhereeachoutputgoesandyou
    knowwhothecustomerisforyourprocess
    SIMPLER. FASTER. BETTER. LESS COSTLY.

    Inputs
    IdentifyInputs
    Revieweachstepoftheprocessmaptodetermine
    whatisnecessarytocompletethestep
    Inputscaninclude:

    Materials
    People
    Machines
    ITsystems
    Information
    Oranythingelsethatisnecessaryfortheprocesstorun

    SIMPLER. FASTER. BETTER. LESS COSTLY.

    Suppliers
    IdentifytheSuppliers
    Listallofthesupplierswhoprovideyourinputs
    Thesemightinclude:

    Thecompanythatsuppliesyourwidgets
    Theteamthatperformedprevioussteps
    OrtheITDepartment
    Don'tforgetyourcustomers;theyareoftensuppliers
    toaprocessaswell

    SIMPLER. FASTER. BETTER. LESS COSTLY.

    OtherthingsofNote
    DocumentanyParkingLotActivities
    DocumentOperationalDefinitionsofKeyterms
    DocumentanyITsystems
    Reachconsensusbeforemovingontothenext
    steps
    SIPOCcanbethebeginningformanydifferent
    projects
    Greatformanagementthatdoesnothavetime
    forafullprocessmappingevent
    MakestheInvisible visible

    SIMPLER. FASTER. BETTER. LESS COSTLY.

    SIPOC

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