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User Guide
August 2016
R4.3
Table of Contents
Table of Contents
Foreword
Revision history
Introduction
1 System purpose
2 System structure
10
11
12
13
4.1 Installation
13
14
20
5 Examples of building the SmartPTT dispatching systems with the use of the RG-1000 GATEWAY for
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various radio network topologies
5.1 Direct Mode communication between the radio stations (Talkaround) in digital or analog
mode
21
5.2 System topology with the use of a single repeater or the IP Site Connect network
23
5.3 Example of system topology in the Capacity Plus Legacy trunking network
24
5.4 Example of system topology in the Capacity Plus trunking network with data
transmission via NAI protocol (hybrid mode)
26
5.5 Example of system topology in the Linked Capacity Plus trunking network with data
transmission via NAI protocol (hybrid mode)
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28
29
7 Manufacturer warranty
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30
30
30
31
7.5 Contacts
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32
35
User Guide
Foreword
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies. Furthermore, Elcomplus LLC reserves the right to make changes to
any products herein to improve readability, function, or design. Elcomplus LLC does not assume any liability
arising out of the applications or use of any product; nor does it cover any license under its patent rights nor the
rights of others.
Trademarks
MOTOROLA SOLUTIONS, the Stylized M logo, MOTOTRBO are registered in the US Patent & Trademark Office.
SmartPTT and RG-1000 are the property of Elcomplus LLC. All other product or service names are the property
of their respective owners.
User Guide
Revision history
This table describes the changes to the "RG-1000 Radio Remote Gateway" user guide.
Date
May, 2016
August, 2016
Version
Remarks
Initial version.
User Guide
User Guide
Introduction
This user guide describes the purpose, characteristics, functioning principles, setting up and configuring the RG1000 GATEWAY. This guide is aimed at engineers responsible for the installation and maintenance of SmartPTT
dispatch system and the MOTOTRBO equipment.
It is assumed that users of this guide who will set up the RG-1000 GATEWAY, are familiar with the following:
The principles of building IP-networks and radio networks using MOTOTRBO equipment produced by Motorola,
and
SmartPTT software developed by Elcomplus.
User Guide
1 System purpose
The RG-1000 GATEWAY is used in SmartPTT dispatch systems for remote control of MOTOTRBO control
station(s) or radios through the SmartPTT Radioserver (hereinafter referred to as radioserver) in the corporate IP
network or Internet. It is required to use MOTOTRBO DM 46xx/DM 44xx, XiR M86xx, DGM 8xxx/DGM 5xxx, and
XPR 55xx/XPR 53xx series mobile radios as control stations.
The usage of the RG-1000 GATEWAY is an alternative to direct connection of control stations to the radioserver
via a USB interface.
The RG-1000 GATEWAY provides the conversion of audio signals and radio control commands to IP packets
and the transmission of these packets over the network.
The figure below shows an example of remote control using an RG-1000 GATEWAY.
Fig. 1 Remote connection of the MOTOTRBO control stations to SmartPTT dispatch system
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2 System structure
The system of remote management of the control station consists of the following components:
RG-1000 GATEWAY,
radio connected to the RG-1000 GATEWAY, and
SmartPTT software based on ClientServer technology.
The RG-1000 GATEWAYs are connected to the SmartPTT server-based application, which manages the RG1000 GATEWAY, and interact with this application. For IP network connection, RG-1000 GATEWAY has the
10BASE-T/100BASE-TX Ethernet interface with auto detection of the cable type. For the interaction between the
system components, the RG-1000 GATEWAY and radioserver get a static IP address and the TCP and UDP/RTP
port numbers, which are used for the radio control commands and audio transmission from the dispatch console.
The RG-1000 GATEWAY can be used in the following cases:
As a remote dispatcher's workplace outstation in digital networks without repeaters (Direct Mode
communication).
In the conventional or trunking MOTOTRBO networks, where the direct IP connection to the repeaters is
unavailable.
When the connection to the repeaters in MOTOTRBO networks is based on the hybrid scheme, where the data
interchange is performed via the NAI interface of the repeaters and the voice data transmissionvia the pool
of the control stations.
This system offers the following advantages:
It allows you to organize the dispatching system in the networks, where the direct connection of the dispatching
system to the MOTOTRBO repeaters via the IP network is unavailable.
It allows you not to place radioserver close to the control stations within the radio network coverage area.
It allows you to avoid interference and induced noise between neighboring control stations.
When planning the system, it is required to take into account the packet delivery delay in the IP network, which
causes the corresponding radio response delay to the control commands and voice data transmission.
Note: It is recommended to connect the RG-1000 GATEWAY to several servers in the data acquisition mode
only.
User Guide
Connector
RJ45 LAN
Standard
Operation modeduplex/half-duplex
Auto detection of the cable typeAuto-MDI/MDI-X
Radio interface parameters
Voice channel
203600 Hz
6.0; 7.2; 8.0; 11.0; 11.8; 15.0; 17.6; 18.2; 128 kbps
From 15 kbps
Support of MOTOTRBO radio models DM 46xx/DM 44xx, XiR M86xx, DGM 8xxx/DGM 5xxx, XPR 5xxx series
Support of radio operation modes
Digital MOTOTRBO
Analog MOTOTRBO
Talkaround mode
Single repeater
10.515.0 VDC
Power consumption
2W or less
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Design
Gateway dimensions
RJ45 (8 pins)
Relative humidity
Operating hours
24x7
Parameters of the control terminal
Interface port
Software
1 pce.,
interface cable*
2 pce.,
1 pce.,
2 pcs.,
4 pcs.,
2 pcs.,
4 pcs.,
4 pcs.,
1 pce.
* Two interface cables are included in the RG-1000 GATEWAY delivery set:
K280NTR-DM46, the RJ50-PMLN5072 cable for connecting the radio** via the RADIO connector,
K280NTA-DM46, the DB15M-PMLN5072 cable for connecting the radio** via the ACCESSORY connector.
** The supported models of the MOTOTRBO radios are presented in Table 1.
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Receiving and transmitting radio control commands intended for the management of the control station.
Receiving and transmitting the audio signals.
Transforming the radio control commands and audio signals into the asynchronous flow of digital data.
Encoding of the asynchronous flow of digital data and its transmission to the radioserver via IP network.
To work through the IP network, the RG-1000 GATEWAY and radioserver are given static IP addresses. After the
connection is made, the IP communication channel is established that provides the transmission of the following
data via the UDP protocol:
radio control commands between the control station and the radioserver;
audio signals from the radio receiver and from the microphone of the dispatch console.
The radioserver may be host multiple number of RG-1000 GATEWAYs. Their number is limited only by the
license conditions or by the technical constraints of the communication channels.
To establish the IP communication channels between the RG-1000 GATEWAY and radioserver, the TCP protocol
and UDP/RTP protocols are used. The TCP protocol serves to transmit the radio control commands. The RTP
protocol is used to transmit audio, registration messages (ARS), short text messages (TMS), etc.
To separate the channels on the RG-1000 GATEWAY, each channel is assigned a corresponding IP address
and UDP/TCP port number from a range of 1024...65536. When the IP channels of the RG-1000 GATEWAY
have equal values of IP address and UDP port, the connection is performed in tandem on idle IP channels.
To process the signals of the radio audio path, compression is used in the RG-1000 GATEWAY. The built-in
compressor receives and transmits audio signals using 64 kbps Mu-Law PCM encoding.
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LINK
Indicator function
Function description
DATA
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User Guide
4.1 Installation
13
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4.1 Installation
14
To connect the MOTOTRBO radio to the RG-1000 GATEWAY, the interface operation mode should be
programmed for MOTOROLA DM mode. The connection to the RG-1000 GATEWAY is performed via the rear
accessory connector (see the figure below). Control commands are transmitted to the radio via USB in
accordance with the MOTOTRBO protocols.
Fig. 4 Connection diagram of the radios* to the RG-1000 GATEWAY via the RADIO interface
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The example of the network configuration for the radioserver and the RG-1000 GATEWAY is shown in the figure
below.
Fig. 5 Connection of the radioserver to the RG-1000 GATEWAY (single radio) via the local data transmission network
In this example, the radioserver is connected to a single RG-1000 GATEWAY to manage one control station,
which is connected to the RADIO interface. Only one configured IP channel is used to transmit data to the
radioserver.
RG-1000 GATEWAY IP channel 1 is programmed to be linked to the RADIO interface, so that all control
commands and audio signals between the RG-1000 GATEWAY and the radio, connected to this interface, are
transmitted to the radioserver via IP channel 1.
The IP address and TCP (XCMP) port of the IP channel are specified in the remote control station settings.
The radioserver initiates the connection with the RG-1000 GATEWAY via TCP protocol linking to preset the IP
address and TCP port. The radioserver selects a random port from a range of 1024...65536 as the TCP source
port.
After establishing the TCP connection, the RG-1000 GATEWAY and the radioserver exchange data packets,
containing the parameters of each of them. Particularly, the RG-1000 GATEWAY sends the following settings of
the ports: audio signals and service data.
When a package with the RG-1000 GATEWAY parameters is received, the radioserver opens the required
number of UDP ports on its side: one UDP portfor audio signals, and one UDP portfor each corresponding
port of data transmission services. The numbers of these ports are also selected randomly. Then the radioserver
starts data exchange with the RG-1000 GATEWAY.
To control the connection and the entries in the NAT table, the radioserver and RG-1000 GATEWAY exchange
with UDP packets via the corresponding ports every 3 minutes.
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The step-by-step process of the connection establishment is shown in the figure below.
If the radio is used for voice transmission with the Mu-Law audio encoding mode, the required bandwidth is 86
kbit/s per one channel.
The required bandwidth of the channel that is used for managing the radios is about 15 kbit/s.
The total network bandwidth that is required for establishing the communication channel is calculated as follows:
The required network bandwidth = (number of IP channels * 86 kbit/s) + 15 kbit/s
If the control station is used for data exchange only with the radios (GPS and text messages), the required
bandwidth is 11 kbit/s per one channel.
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Fig. 7 Connection of the radioserver to two RG-1000 GATEWAYs via the local data transmission network
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The Remote control station 1 settings on the radioserver are used to connect and manage the radio of RG-1000
GATEWAY 1, the Remote control station 2 settingsto connect and manage the radio of RG-1000 GATEWAY 2.
When more RG-1000 GATEWAYs are connected to a radioserver, they are configured correspondingly.
Each RG-1000 GATEWAY can be connected to two radioservers: primary and redundant. The RG-1000
GATEWAY IP channels can be separated by using both the port number of the TCP/UDP protocol and the IP
address of the IP channel. The diagram of the IP connections for managing one radio from two radioservers
simultaneously is shown in the figure below.
Fig. 8 Connection of two radioservers (primary and redundant) to one RG-1000 GATEWAY
A separate IP channel is configured for each radioserver. In this case, the RG-1000 GATEWAY will replicate the
data and audio signal, received by the radio, in order to transmit them to each of the radioservers. In case of a
primary radioserver failure, all data and control commands will be transmitted via the redundant radioserver.
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The IP connection in the RG-1000 GATEWAYs can be established in the following ways:
Dynamically, in this case all IP channels have the same IP addresses and port numbers. Under these
parameters, connection of the radioservers is performed serially on an idle IP channel.
Statically, in this case each IP channel has an individual IP address and/or port number (as it is shown in the
figure below).
Fig. 9 Connection of the radioserver and RG-1000 GATEWAY via the network with NAT
To operate via a public network (for example, the Internet) with the address transmission on adjacent routers, the
external interface of router 2 must have a static IP address in the gateway network while the external interface of
router 1 can have a dynamic IP address in the gateway network. In the example in figure above, router 1, the
radioserver default gateway, has the 192.168.1.1 IP address of the internal network interface and the 1.1.1.1 IP
address of the external network interface. Router 2, the default gateway of the RG-1000 GATEWAY, has the
192.168.2.1 IP address of the internal network interface and the 2.2.2.2 IP address of the external network
interface.
The radioserver and gateway are assigned the 192.168.1.10 and 192.168.2.110 static IP addresses,
respectively.
The NAT Overload (Port Address Translation) service is configured on each router. Additionally, you must
configure the rules on router 2 allowing the transmission of the TCP and UDP packets with its port numbers
arriving from the external network. These port numbers are used in the settings of the gateway to its internal IP
address, in this example it is 192.168.2.110.
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5.1 Direct Mode communication between the radio stations (Talkaround) in digital or analog mode
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5.1 Direct Mode communication between the radio stations (Talkaround) in digital or analog mode
22
The figures above show the example of building the system in the Direct Mode communication between the radio
stations. In the given examples the RG-1000 GATEWAY manages two control radio stations, each of them
operates on an individual frequency channel and can be programmed to operate both in digital and analog
modes. If the dispatchers must be able to operate on more than two frequency channels simultaneously, more
RG-1000 GATEWAYs with radio stations can be connected to the radioserver.
In digital mode the control stations support receiving data (ARS, GPS, TMS, etc.) from the subscribers,
transmitting control commands to them and voice message exchange. In analog mode the radios support only
voice message exchange with the subscribers.
The control stations can be programmed with a number of channels and they can change to the required channel
with command from the dispatch console.
To transmit and receive the subscriber voice calls, the control stations must belong to the same talkgroups as the
radio subscribers. Private Calls between the radio subscribers will not be received by the control stations and
therefore they will not be transmitted to the radioserver and dispatch console.
You can find more detailed information on the settings of the control stations in the "MOTOTRBO SYSTEM
PLANNER" (System Topologies chapter), "SmartPTT Basic Installation&Configuration Guide" documentation
and the "SmartPTT Radioserver Configurator" software help file.
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5.2 System topology with the use of a single repeater or the IP Site Connect network
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Fig. 12 Connection to radio network with the use of a single repeater or the IP Site Connect network
The figure above shows the example of building the system with a single DMR repeater or an IP Site Connect
network. When operating in an IP Site Connect network, the RG-1000 GATEWAY and control stations can be
located in the coverage area of any of the repeaters.
In order to be able to work simultaneously on both time slots, two control stations are used in this example. One of
them is programmed on the channel of the first time slot, and the second one - on the channel of the second time
slot.
You can find more detailed information on the configuration of the control stations in the "MOTOTRBO SYSTEM
PLANNER" (System Topologies chapter), "SmartPTT Basic Installation&Configuration Guide" documentation
and the "SmartPTT Radioserver Configurator" software help file.
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5.3 Example of system topology in the Capacity Plus Legacy trunking network
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Fig. 13 The example of connection to the Capacity Plus network in Legacy mode via the pool of the remote control stations
In this connection method, the radioserver is connected to the repeaters directly via an IP network. Repeaters
transmit the voice calls (both Group Call and Private Call) and data received from the radio subscribers to the
radioserver over the IP network.
The radioserver, in turn, transmits the control commands and voice calls from the dispatcher to the radio
subscribers via control stations. This transmission is performed via the pool (in the given example, 4 units) of the
remote control stations connected to several RG-1000 GATEWAYs.
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5.3 Example of system topology in the Capacity Plus Legacy trunking network
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The number of the remote control stations depends on the number of required simultaneous calls from the
dispatcher/dispatchers. In general, the number of the remote control stations must not be greater than the
number of the trunking voice channels (in the given example, 4 voice channels) in the Capacity Plus network.
More detailed information on the configuration of the control stations in Capacity Plus Legacy mode is contained
in the MOTOTRBO SYSTEM PLANNER (System Topologies chapter) and Capacity Plus Deployment
Guide (MOTOTRBO + SmartPTT) documentation and the SmartPTT Radioserver Configurator software help
file.
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5.4 Example of system topology in the Capacity Plus trunking network with data transmission via NAI
protocol (hybrid mode)
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Fig. 14 The example of connection to the Capacity Plus network in Hybrid mode via the pool of the remote control stations
NAI DATA license must be installed on each repeater in the Capacity Plus network. The data exchange between
the radioserver and radio subscribers is carried out via the NAI protocol by means of the installed MNIS and
DDMS services.
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5.4 Example of system topology in the Capacity Plus trunking network with data transmission via NAI
protocol (hybrid mode)
27
For Group Calls and Private Calls, the pool of control stations is used. One single control radio station is used for
each talkgroup in which the dispatcher/dispatchers must participate. Additionally, one or more radio stations are
installed to make Private Calls to the radio subscribers. In the example above three control stations are used to
make and receive Group Calls to talkgroups 1, 2, 4. Radio station 4 is used to make Private Calls to the radio
subscribers and receive Private Calls from them.
You can find more detailed information on the configuration of the control stations in Capacity Plus Hybrid mode
in the "MOTOTRBO SYSTEM PLANNER" documentation (System Topologies chapter) and the "SmartPTT
Radioserver Configurator" software help file.
Fig. 15 The example of connection to the Linked Capacity Plus network in Hybrid mode via the pool of the remote
control stations
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5.5 Example of system topology in the Linked Capacity Plus trunking network with data transmission via
NAI protocol (hybrid mode)
28
You can find more detailed information on the configuration of the control stations in Linked Capacity Plus Hybrid
mode in the "MOTOTRBO SYSTEM PLANNER" documentation (System Topologies chapter) and the "SmartPTT
Radioserver Configurator" software help file.
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7 Manufacturer warranty
7.1 What this warranty covers and for how long
Elcomplus warrants the RG-1000 GATEWAY against defects in material and workmanship under normal use and
service for 1 year from the date of shipping by Elcomplus.
Elcomplus, at its option, will at no charge either repair RG-1000 GATEWAY (with new or reconditioned parts),
replace it (with a new or reconditioned RG-1000 GATEWAY), or refund the purchase price of the RG-1000
GATEWAY during the warranty period provided it is returned in accordance with the terms of this warranty.
Replaced parts or boards are warranted for the balance of the original applicable warranty period. All replaced
parts of the RG-1000 GATEWAY shall become the property of Elcomplus.
Elcomplus extends this express limited warranty to the original end user purchaser only and is not assignable or
transferable to any other party. This is the complete warranty for the RG-1000 GATEWAY manufactured by
Elcomplus. Elcomplus assumes no obligations or liability for additions or modifications to this warranty unless
made in writing and signed by an officer of Elcomplus. Unless made in a separate agreement between Elcomplus
and the original end user purchaser, Elcomplus does not warrant the installation, maintenance or service of the
RG-1000 GATEWAY.
Elcomplus cannot be responsible in any way for any ancillary equipment not furnished by Elcomplus, which is
attached to or used in connection with the RG-1000 GATEWAY, or for operation of the RG-1000 GATEWAY with
any ancillary equipment, and all such equipment, is expressly excluded from this warranty. Because each
system, which may use the RG-1000 GATEWAY, is unique, Elcomplus disclaims liability for range, coverage, or
operation of the system as a whole under this warranty.
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facilitate your obtaining warranty service. You can also call our Elcomplus offices: North and South America
phone +1 786 362 5525, Europe\Africa\Asia Pacific and Middle East phone +7 3822 522 511.
7.5 Contacts
You are welcome to contact our technical support team:
E-mail: support@smartptt.com
Elcomplus Headquarters: 130a Frunze Avenue, Tomsk, Russian Federation, 634021
Phone / fax: +7 (3822) 522-511
Elcomplus USA Office: 290 NW 165th St, Ste P-800A, Miami, FL 33169
Phone / fax: +1 786 362 5525
Web: http://support.smartptt.com
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The following figures show the diagrams of the K280NTR-DM46 connection cable and the K280NTA-DM46
connection cable.
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Fig. 24 Clamping elements of the RG-1000 GATEWAYs and the radio bracket
The mounting points of the RG-1000 GATEWAY brackets are shown in the figure below.
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