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Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Business Network

Case Study

MNC

Sistem Jaringan Bisnis International

Teori Network

Doing Business

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Case Study

MNC

The Body of Knowledge on


International Business Studies

Brooke, M.Z. and Remmers H.L. (1977) di dalam Bridget C Kenny (2009)

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"Globalisation requires new relationships both across companies and


in companies. To compete effectively in the global economy, companies
must strengthen their internal unity as well as become more adept at
external learning - (Kanter, 1994)
a network involves sets

of two or more connected exchange


relationships
- Axelsson and Easton (1992)

Mitchell (1969) defined networks as a specific type

of
relations linking a defined set of
persons, objects and events

Holmlund & Kock, (1998, p. 48) di dalam Bridget C Kenny (2009)

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Nooteboom (1999) defined a network as a pattern of


more or less lasting linkages between firms or divisions
within firms (departments, subsidiaries).
Vertical

Three types of linkages:

Integration/
Supply
Chain ?

Vertical

constituting flows of products (goods or services) from


suppliers to users, in intra-firm value chains or inter-firm value systems
(Porter 1985);

Horizontal

- where similar, competing products (substitutes in


consumption) are pooled to share a common resource of production or
distribution, in a scale strategy;

Diagonal

or diversified, where dissimilar products, which may be


complimentary in research, marketing, or distribution, are pooled to share a
common resource.

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Theories of Network Development Processes


Bridget C Kenny (2009)

MNC

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Main approaches to firm-level internationalisation

Wach, (2012 di dalam Wach dan Wehrmann (2014)

MNC

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Teori Network

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FDI

Case Study

Zucchella & Sciabini (2007) di dalam Wach & Wehrmann (2014)

MNC

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MNC

The Network Model of Internationalization


Richard D Hadley and Heather I M Wilson

The network model of internationalisation (Johanson and Mattsson, 1988)


allows for the influence of external actors or organisations on the internationalisation of
the firm. Comprising two dimensions, the degree of internationalisation of the firm
and the degree of internationalisation of the market, the network model enlarges on
the process model by allowing for multilateral influences on the international decision
making of the firm.

The Early Starter firm possesses a low degree of internationalisation, with its network
sharing this characteristic

The Late Starter has a low degree of internationalisation, but is positioned in a highly
internationalised market.
Although the Lonely International firm resides in an internationally inexperienced
network, its greater degree of commitment to the internationalisation process, as
reflected by its relatively high degree of internationalisation

The International among Others firm as enjoying a high degree of internationalisation.

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Internationalization process and the role of business networks and learning in it (Meyer, Skak
2002) di dalam Marge Seppo (2007), The Role of Business Networks in The
Internationalization

MNC

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Internationalization of the focal firm by establishing new


business network or through existing network (Marge Seppo, 2007)

Pengukuran
Variabel?

Foreign Sales as
Percentage of Total Sales
Foreign Employees as
Percentage of Total Employees
The number of countries
in which the firm operates.
Foreign Owners as Percentage
of Total Ownership
The number of listings in
foreign stock exchanges

Sistem Jaringan Bisnis International

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Ease of Doing Business Index

MNC

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DOING BUSINESS 2012

Doing Business

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MNC

INDONESIA

Source: www.doingbusiness.org
2012 The World Bank

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DOING BUSINESS 2012

Source: www.doingbusiness.org
2012 The World Bank

Sistem Jaringan Bisnis International

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Best practices in Indonesia compared


internationally

FDI

Case Study

MNC

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Starting a business

Where is it easy to start a


business?

FDI

Case Study

MNC

Sistem Jaringan Bisnis International

Time and cost to


start a business in
Indonesiafastest
in Gorontalo and
Palangka Raya;
cheapest in
Pontianak

Teori Network

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MNC

Sistem Jaringan Bisnis International

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Doing Business

It is easier to start a business now in all 14


cities benchmarked since 2010

FDI

Case Study

MNC

Sistem Jaringan Bisnis International

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Regionally, big cuts in the time


and procedures to start a business
since 2010

Doing Business

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MNC

Sistem Jaringan Bisnis International

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The company registry is the information


exchange hub for business and
government

John R. Wille, Karim O. Belayachi, Numa de Magalhaes, Frederic Meunier`(2011) di dalam


A COPUBLICATION OF THE WORLD BANK AND THE INTERNATIONAL FINANCE CORPORATION

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Dealing with
construction permits
What are the time, cost and
number of procedures to comply
with formalities to build a
warehouse?

Procedures, time and cost to deal with construction permits

Sistem Jaringan Bisnis International

Registering property
What are the time, cost
and number of
procedures required to
transfer property
between 2 local
companies?
Where is it easy to
register propertyand
where not?

Teori Network

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MNC

Sistem Jaringan Bisnis International

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Foreign Direct Investment


World Investment Report
United Nations Conference on Trade and Development

MNC

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Teori Network

Global FDI inflows


Top 20 host economies, 2009 and
2010
(Billions of dollars)

Doing Business

FDI

Case Study

MNC

Sistem Jaringan Bisnis International

Global FDI outflows, Top


20 Home Economies, 2009
and 2010
(Billions of dollars)

2012?

Teori Network

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Case Study

MNC

Sistem Jaringan Bisnis International

Top host economies


for FDI in 20112013

Teori Network

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Case Study

MNC

Sistem Jaringan Bisnis International

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Case Study

MNC

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Harrigans Generic Vertical Integration Strategies (1985)

Vertical
Integration/
Supply
Chain ?

MNC

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Convergence Media Value Chain

Sumber: Wirtz (2001) di dalam Fiona Rder (2007)

MNC

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Organizational Structure and International Revenue

Sumber: Fiona Rder (2007)

Sistem Jaringan Bisnis International

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MNC

Sistem Jaringan Bisnis International

Teori Network

Doing Business

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Case Study

MNC

Sistem Jaringan Bisnis International

Teori Network

Doing Business

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Case Study

MNC

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Sistem Jaringan Bisnis International

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Case Study

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Sistem Jaringan Bisnis International

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Model of International Managerial


Competitiveness

Customers' Views of Australian Management: Asian-Pacific Viewpoints, Curtin University

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Cultural Grouping
and Management
Style

Teori Network

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Hofstedes Cultural Value


Scores for 30 Selected
Cultures

National Cultural Differences and


Multinational Business

National Cultural Differences and Multinational Business. Pankaj Ghemawat and Sebastian Reiche

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East European Business


Networks
The adjustment behaviour of
firms during the
transition is pre-determined
by the macro-economic
conditions, the position
that each firm occupies in a
particular industry, and its
control over the value
chain.

The dependency of firms on government


decision
The dependency of firms on inter-firm, interand intra-industry linkages
Professional and political networks
Intra-firm dependencies

The accumulation of resources

7
Dependencies

Uncertainty of resources
Strategic behaviour

East European Business Networks: A Review of Dependencies and Strategies and Their Influence on
Company Success. Emanuela Todeva, Research Papers in International Business

Sistem Jaringan Bisnis International

Teori Network

Business Networks Based on Transformed


Dependencies

Doing Business

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MNC

Sistem Jaringan Bisnis International

New Established
Business Networks

Teori Network

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MNC

Sistem Jaringan Bisnis International

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MNC

Chinese Business
Network in Southeast
Asian Markets
The Nordic and Chinese business network models contrasted

Facing The Chinese Business Network In Southeast Asian Markets Overcoming The Duality Between Nordic And Chinese Business Networks. Hans Jansson and Joachim Ramstrm

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The New Global Challengers

The Boston Consulting Group (2006)

MNC

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The RDE 100


Emerging Global
Challengers

Teori Network

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Sistem Jaringan Bisnis International

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Case Study

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Sistem Jaringan Bisnis International

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Multinational Corporation

MNC

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What s Senior Executive Speak?


Company A
We are multinational firm. We distributed our product in about 100 countries. We
manufacture in over 17 countries and do research and development in three countries. We
look at all new investment project both domestic or overseas using exactly the same
criteria.

Company B
We are multinational firm. Only 1% of the personnel in our affiliate companies are nonnationals. Most of these are US executives on temporary assignments. In all major market,
the affiliates managing director is of the local nationality.

Company C
We are multinational firm. Our product division executives have worldwide profit
responsibility. As our organizational chart shows, the United States is just one region on a
par with Europe, Latin America, Africa, etc. in each product division.

Company D (non-american)
We are multinational firm. We have at least 18 nationalities represented at our
headquarters. Most senior executive speak at least two languages. About 30% of our staff
at headquarters are foreigners.
Dikutip dari Howard V. Perlmutter (2001)
The Tortuous Evolution of The Multinational Corporation, Columbia Journal of World Business

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MNC?
An enterprise operating in several countries but managed from one
(home) country
www.businessdictionary.com

A corporation that has its facilities and other assets in

at least one country other than its home country


www.investopedia.com

MNC is a parent company that :


1. Engages in foreign production through its affiliates located in several
countries,
2. Exercises direct control over the policies of its affiliates,
3. Implements business strategies in production, marketing, finance and staffing
that transcend national boundaries (geocentric).
Franklin Root (1994)

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Three Stages of Evolution


1. Export stage

initial inquiries => firms rely on export agents


expansion of export sales
further expansion foreign sales branch or assembly
operations (to save transport cost)

2. Foreign Production Stage


DFI versus Licensing ?
Licensing is usually first experience (because it is easy)
e.g.: Kentucky Fried Chicken in the U.K. it does not require any capital expenditure;
it is not risky; payment = a fixed % of sales

the mother firm cannot exercise any managerial control over the licensee (it is
independent)
The licensee may transfer industrial secrets to another independent firm, thereby
creating a rival.
Direct Investment requires the decision of top management because it is a critical step.
it is risky (lack of information); plants are established in several countries; licensing is
switched from independent producers to its subsidiaries; export continues

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3. Multinational Stage
The company becomes a multinational enterprise when it begins to plan,
organize and coordinate production, marketing, R&D, financing, and
staffing. For each of these operations, the firm must find the best
location.

Rule of Thumb
A company whose foreign sales are 25% or more of total sales. This ratio is high
for small countries, but low for large countries, e.g. Nestle (98%: Dutch), Phillips
(94%: Swiss).
Examples: Manufacturing MNCs
24 of top fifty firms are located in the U.S.
9 in Japan
6 in Germany.
Petroleum companies: 6/10 located in the U.S.
Food/Restaurant Chains. 10/10 in the U.S.
US Multinational Corporations Exxon, GM, Ford, etc.

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Three Types of Headquarters Orientation Toward Subsidiaries in an


International Enterprise
Organization Design

Ethnocentric

Polycentric

Geocentric

Complexity of
organization

Complex in home country,


simple in subsidiaries

Varied and independent

Increasingly complex and


interdependent

Authority; decision
making

High in headquarters

Relatively low in
headquarters

Aim for a collaborative approach


between headquarters and
subsidiaries

Evaluation and
control

Home standards applied for


persons and performance

Determined locally

Find standards which are


universal and local

Reward and
punishments;
incentives

High in headquarters, low in


subsidiaries

Wide variation; can be high or


low reward for subsidiaries
performance

International and local executives


rewarded for reaching local and
worldwide objectives

Communication;
Information flow

High volume to subsidiaries


orders, commands, advice

Little to and from


headquarters, little between
subsidiaries

Both ways and between


subsidiaries. Heads of subsidiaries
part of management team

Identification

Nationality of owner

Nationality of host country

Truly international company but


identifying with national interest

Perpetuation
(recruiting, staffing,
development)

Recruit and develop people of


home country for key positions
everywhere in the world

Develop people of local


nationality for key positions in
their own country

Develop best men everywhere in


the world for key positions
everywhere in the world

Dikutip dari Howard V. Perlmutter (2001)


The Tortuous Evolution of The Multinational Corporation, Columbia Journal of World Business

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International Executives View of Forces and Obstacles Toward Geocentrism


Forces Toward Geocentrism

Obstacles Toward Geocentrism

Environmental

Intra-Organizational

Environmental

1. Technological and managerial


know-how increasing in
availability in different countries

1. Desire to use human vs material


resources optimally

1. Economic nationalism in host


and home countries

1. Management inexperience in
overseas market

2. International customers

2. Observed lowering of morale in


affiliates of etnocentric company

2. Political nationalism in host


and home countries

2. Nation-centered reward and


punishment structure

3. Local customers demand for


best product at fair price

3. Evidence of waste and


duplication in polycentrism

3. Military secrecy associated


with research in home
country

3. Mutual distrust between home


country people and foreign
executives

4. Host country desire to increase


balance of payment

4. Increasing awareness and


respect for good men of other
than home nationality

4. Distrust of big international


firms by host country political
leaders

4. Resistance to letting foreigners into


the power structure

5. Growing world markets

5. Risk diversification in having a


worldwide production &
distribution system

5. Lack of international
monetary system

5. Anticipated costs and risks of


geocentrism

6. Global competition among


international firms for scarce
human and material resources

6. Need for recruitment of good


men on a worldwide basis

6. Growing differences between


the rich and poor countries

6. Nationalistic tendencies in staff

7. Major advances in integration of


international transport&
telecommunication

7. Need for a worldwide


information system

7. Host country belief that home


country get disproportionate
benefits of international firms
profits

7. Increasing in mobility of staff

8. Regional supranational
economic & political
communities

8. Worldwide appeal of product

8. Home country political


leaders attempts to control
firms policy

8. Linguistic problems and different


cultural backgrounds

Sumber: Howard V. Perlmutter (2001)

9. Senior managements long term


commitment to geocentrism as
related to survival and growth

Intra-Organizational

9. Centralization tendencies in
headquarters

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Studi Kasus MNC (1)


What reasons lie behind the comparative success of
McDonalds franchise outlets over the companyowned ones?
In the franchise outlets, the franchisee invests more of his or her
own resources and has a more entrepreneurial approach to the
business. Managers of the company-owned outlets, by contrast,
have less sense of ownership and a lower level of
entrepreneurial drive. This question can be broadened into a
discussion of an entrepreneurial approach generally, which can
bring in country differences in entrepreneurial environments.

Sumber: Janet Morrison (2009). International Business: Challenges in a Changing World. Lecturer Manual

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Studi Kasus MNC (2)


What were the causes of the crisis at Ericsson?
Two causes are mentioned in direct connection with the crisis:
Heavy investment in 3G licences left the large telecoms
companies financially weakened, causing them to cut back
in capital investment.
Chinese manufacturers, with their lower costs and ability to
undercut Ericsson on price, gained market share.
Another cause which emerges is Ericssons reliance on
equipment manufacturing for revenues, which left it vulnerable
to Chinese competitors.

Sumber: Janet Morrison (2009). International Business: Challenges in a Changing World. Lecturer Manual

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Studi Kasus MNC (3)


How has PepsiCos diversification strategy proved to be
advantageous in comparison to the strategy of CocaCola?
PepsiCo has been able to add new businesses and products by its strategy of
diversification, allowing it to respond to changing consumer needs with a wide
portfolio of products. In particular, it has added bottled water, snack foods
(through the acquisition of Frito-Lay and Quaker Oats), juices (through the
acquisition of Tropicana), and the sports drink Gatorade (as part of the Quaker
Oats portfolio). These products reduce its dependence on traditional
carbonated drinks. They also diversify the range of products for healthconscious consumers.
By comparison, Coke has remained more dependent on its flagship carbonated
drink, Coke. Although it has expanded into more markets internationally than
PepsiCo, it has been slow to diversify into healthier products.
Sumber: Janet Morrison (2009). International Business: Challenges in a Changing World. Lecturer Manual

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Studi Kasus MNC (4)


What problems which have beset VW in global car
markets?
VW is a mass-market car producer, and has found its competitiveness
slipping away in key markets, largely because of high costs in
Germany, where it is based. It has traditionally been reluctant to use
low-cost locations for components, unlike rival global carmakers.
High wages and job protection in Germany have been priorities for
the powerful trade union, IG Metall, which is influential on VWs
supervisory board. In the US, VWs sales slumped for several reasons:
the weakness of the US dollar, the lack of appealing new models and
the unwillingness of the company to use local suppliers of
components for its Mexican factory. In China, where VW was a
market leader, competitive pressures have gathered strength, from
both other western entrants and Chinese companies.
Sumber: Janet Morrison (2009). International Business: Challenges in a Changing World. Lecturer Manual

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Studi Kasus MNC (5)


What problems have Japanese companies had to overcome in order
to regain competitiveness in global markets?

The jobs-for-life guarantee Japans large companies have prided themselves on their
employment system which guaranteed a job for life to permanent, full-time employees.
This was an important element in Japanese corporate culture, giving employees a strong
sense of identity with the company, along with high levels of loyalty. Following decades of
rapid economic development, Japan went into a period of economic downturn in the
1990s, and in the same decade, Japans companies came under competitive pressures
from other East Asian economies which were catching up in terms of economic
development. Although Japanese companies needed to restructure and abandon the
jobs-for-life policy, they were reluctant to take drastic steps to slim down workforces.

Core technology and innovation capacities Japans large companies were famous for
their innovations, but in embarking on joint ventures with companies in the rising
economies of East Asia, lost control of some of their key innovations. Rethinking their
innovation strategies, involving decisions on what to keep in-house and where to seek
cooperative strategies, was part of the strategy to regain competitiveness.
Sumber: Janet Morrison (2009). International Business: Challenges in a Changing World. Lecturer Manual

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Globalization and
Business Network

http://cambridgeforecast.files.wordpress.com/2008/06/globalcorp.gif

Case Study

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Sumber: Globalization and The Rendezvous Of Civilizations, Cambridge Forecast Group

MNC

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Globalization is the ongoing process that deepens


and broadens the relationships and interdependence
among countries. International Business is a
mechanism to bring about globalization

International business consists of all


commercial transactionsincluding sales,
investments, and transportationthat take place
between two or more countries
International Business Environments and Operations, 13/e,
Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall

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KOF Index of Globalization


World

Indonesia

MNC

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KOF Index of Globalization

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2012 KOF Index of Globalization


Indices and Variables Weights

A. Economic Globalization [36%]


i) Actual Flows (50%)
Trade (percent of GDP) (21%)
Foreign Direct Investment, stocks (percent of GDP) (28%)
Portfolio Investment (percent of GDP) (24%)
Income Payments to Foreign Nationals (percent of GDP) (27%)

ii) Restrictions (50%)


Hidden Import Barriers (24%)
Mean Tariff Rate (27%)
Taxes on International Trade (percent of current revenue) (26%)
Capital Account Restrictions (23%)

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2012 KOF Index of Globalization


Indices and Variables Weights

B. Social Globalization [37%]


i) Data on Personal Contact (34%)
Telephone Traffic (25%)
Transfers (percent of GDP) (4%)
International Tourism (26%)
Foreign Population (percent of total population) (21%)
International letters (per capita) (25%)
ii) Data on Information Flows (35%)
Internet Users (per 1000 people) (33%)
Television (per 1000 people) (36%)
Trade in Newspapers (percent of GDP) (32%)
iii) Data on Cultural Proximity (31%)
Number of McDonald's Restaurants (per capita) (44%)
Number of Ikea (per capita) (45%)
Trade in books (percent of GDP) (11%)

MNC

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2012 KOF Index of Globalization


Indices and Variables Weights

C. Political Globalization [26%]


Embassies in Country (25%)
Membership in International Organizations (28%)
Participation in U.N. Security Council Missions (22%)
International Treaties (25%)

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2012 KOF Index of Globalization

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2012 KOF Index of Globalization


Indonesia
Globalization Index: 87 dari 208
Economic Globalization: 76
Social Globalization:
Political Globalization:

146
39

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Whats Wrong with Globalization

http://www.absolutewealth.com/wp-content/uploads/2012/03/globalization.gif

Threats to national sovereignty


Economic growth and environmental stress
Growing income inequality and personal stress
Offshoring the transferring of production abroad is controversial in
terms of who benefits when costs are reduced and whether the process
exchanges good jobs for bad ones.
International Business Environments and Operations, 13/e,
Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall

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International Business:
Operations and Influences

International Business Environments and Operations, 13/e,


Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall

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Types of International Business


Export-import trade
Foreign direct
investment

Licensing

Franchising
Management contracts

International Business, 7e. Czinkota, Ronkainen, and Moffett

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Global Network Strategy


Professor Daniel F. Spulber

MNC

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Global Network Strategy


Create network of customers, suppliers,
partners
Use network to achieve global size and reach
Use network to provide local customization
Network relationships generate competitive
advantage
Professor Daniel F. Spulber

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Physical networks:

Communications: Wired and mobile telephone systems


Internet
Transportation: Railroads, Airlines, Shipping, Intermodal
systems
Energy: Oil and natural gas pipelines, Electric power
transmission and distribution
Logistics: Postal systems, Wholesale and retail distribution

Business networks:
Manufacturing, services, distribution, technology,
social networks (trust and information sharing)
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

The Global Factory


Hong Kong manufacturers own or
contract with more than 40,000
factories in South China employing
four million workers
To take advantage of specialized
sources in different countries - best
quality
To take advantage of cost variations
across countries - least cost sources
To take advantage of location minimize transport-costs, transaction
costs, and tariffs
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

The Global Store


Examples: Dairy Farm, Shell, Zara
Growth: access to additional customers
Develop global brands
Coordination economies from
centralized regional warehouses and
production facilities
Provide access to sourcing network
Enhances value of supplier contacts by
expansion of distribution
Lower transaction costs for suppliers
who deal with fewer distributors
Lower risk from pooling demand
fluctuations
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Partner Networks
Achieve global scale
Members focus on their region
Reduce competition by avoiding duplication of
facilities and operations
Avoid government restrictions on ownership
and market dominance
Technology standard setting
Complements in production
Complements in demand (game players and games)
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Partner Networks
British Airways / American Airlines

Provide 60% of all transatlantic services


"Alliance that Revolves Around You"
ONEWORLD members: Iberia, Cathay Pacific, Quantas, Finnair, Aer
Lingus, Lan Airlines (Chile)
The airlines cooperate on scheduling and ticketing, frequent flyer
programs, airport clubs, baggage handling, customer service
Competitive response to the STAR ALLIANCE from United, Lufthansa,
SAS, Air Canada and Thai Airways (210,000 Employees, flights to 578
cities in 106 countries)
600 destinations in 135 countries around the world, operating over
8000 flights daily, 230 million passengers/year
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Franchise Networks
Advantages

Rapid international growth


Local ownership
Local management
Lower capital outlays

Disadvantages
Search cost of finding franchise
owners overseas
Costs of monitoring performance
across borders
Transaction costs of forming franchise
contracts in other country remains
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Global Intermediary
Strategy
Matchmaker
Brings buyers and sellers together across
international borders

Market maker
Creates and operates markets that cross
international borders

Agent
Provide representation in other countries
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Matchmaker

Bridge international differences in goods and services,


business practices, law and regulations, currencies,
languages, time zones
Provide value-added activities
Representative agents in sales, distribution, purchasing,
financing, contracting, and supply chain managers
Match offers to buyer and seller needs: product features,
location, time.
Avoids costs of search for buyers and sellers
Reduces buyer and seller risks from dealing with few
trading partners,
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Matchmaker

Language: Seller speaks


Chinese, buyer speaks Spanish,
intermediary speaks both

in Mexico, intermediary operates


in both time zones

Currency: Seller wants pesos,

Knowledge: Seller in Germany

buyer has dollars, intermediary


changes dollars to pesos

Distance: Seller is in Thailand,


buyer is in Brazil, intermediary
arranges transportation

Time: Seller is in Japan, buyer is

Trust: Buyer and seller both trust


the intermediary without having
dealt directly with each other

knows production technology,


buyer in US knows preferences of
US customers, intermediary
combines knowledge of supply
and demand across borders

Culture: Seller and buyer are in


different countries, intermediary
adapts products, services,
contract terms and negotiation to
diverse social customs
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Mitsui

Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Market Maker
The global market maker aggregates demand
across countries and aggregates supply
across countries
Cemex
Mittal
Cargill
BP Amoco
eBay
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Ingram Micro
The leading international wholesaler of
technology products and services

Wholesales 280,000 computer hardware and software


products think of number of prices!
Sources in US and many other countries from 1,700
manufacturers
Serves 175,000 resellers in more than 100 countries
Serves through operations and affiliates in 35 countries
Establishes prices, coordinates sales and purchases, clears
the market, allocates products
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Market maker
Creates and operates international markets
Chooses prices, conveys information
Adjusts sourcing and serving to clear markets avoids
efficiency losses from market imbalances
Provides immediacy: ready to buy and sell
Allocates goods and services across countries
Gathers and aggregates information about customers and
suppliers on an international level, inventories, orders, and
production
Applies IT to international coordination
Earns returns from international risk pooling
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Agents
Export Marketing Company (EMC) represents sellers,
can be broker or dealer, bears risks, arranges resale,
transportation, credit
Export Trading Company (ETC) represents buyers,
handles imports, usually takes title to goods
Act as international agent: provide expertise in negotiation,
market knowledge
Provide trust to buyers and sellers
Allows principal to delegate authority for distant
transactions
Provides market expertise, often to smaller firms
Professor Daniel F. Spulber

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Ethics in
International Business

http://forum.belmont.edu/business/category/business-ethics/

Prof. Robert Chapman Wood, San Jose State University,


www.cob.sjsu.edu/wood_r/

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Business ethics are principles of right or


wrong governing the conduct of business
people
The text says, the accepted principles of
right and wrong
But there are many differences of opinion
among highly ethical businesspeople
Prof. Robert Chapman Wood, San Jose State University,
www.cob.sjsu.edu/wood_r/

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

The world has many different

ethical systems
mostly derived from different religions

Different systems can lead to different


opinions about what is ethical
Prof. Robert Chapman Wood, San Jose State University,
www.cob.sjsu.edu/wood_r/

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Prof. Robert Chapman Wood, San Jose State University,


www.cob.sjsu.edu/wood_r/

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Ethical Issues in
International Business
Many ethical issues and dilemmas are rooted in
differences in political systems, law, economic
development, and culture
Some key ethical issues in international business

Employment Practices
When work conditions in a host nation are clearly inferior
to those in a multinationals home nation,
what standards should be applied?
How much divergence is acceptable?
Prof. Robert Chapman Wood, San Jose State University,
www.cob.sjsu.edu/wood_r/

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Human Rights
Basic rights are not respected in many nations
- freedom of speech
- freedom of association

- freedom of assembly
- freedom from political repression

What is the responsibility of a foreign firm in a country


where human rights are trampled?

Environmental Pollution
Environmental regulations (or enforcement) in host
nations may be inferior to those at home
Multinationals can produce more pollution than at home
The tragedy of the commons occurs - The water in Mekong River
Prof. Robert Chapman Wood, San Jose State University,
www.cob.sjsu.edu/wood_r/

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Corruption
International businesses can, and have, gained economic advantages by making payments
to government officials
US passed the Foreign Corrupt Practices Act
Organization for Economic Cooperation and Development (OECD) adopted the Convention
on Combating Bribery of Foreign Public Officials in International Business Transactions

Social responsibility
Multinational firms have power, wealth from control over
resources and ability to move production
Moral philosophers argue that with power comes the
responsibility to give something back to the societies that
enable them to prosper
Advocates argue that businesses need to recognize their noblesse oblige
(benevolent behavior that is the responsibility of successful people and
enterprises)
Prof. Robert Chapman Wood, San Jose State University,
www.cob.sjsu.edu/wood_r/

Sistem Jaringan Bisnis International

Teori Network

Doing Business

FDI

Case Study

MNC

Prof. Robert Chapman Wood, San Jose State University,


www.cob.sjsu.edu/wood_r/

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