APPLIES TO:

Oracle Self-Service Human Resources - Version 11.5.10.2 and later

Information in this document applies to any platform.
SYMPTOMS

On : 12.1.1 version, Core HR - General

Scenario:
HR Professional people used to work with one "shared" FND user to
approve self-service transactions submitted by employees.
There is only one FND_USER for all HR Professional employees.
This FND_USER is linked to a person who is a contact in HR.
There is no responsibilities linked to this FND_USER because HR
Professional users are not allowed to use any SSHR features.
When a self-service responsibility including "HR Return for
Correction" function is linked to this FND_USER, everything is
working fine, ie HR Professional can use the Return For Correction
link available in the notification.
Issue:
When attempting to HR people tried to use the Return For Correction
link available in notification the following error occurs.
ERROR
----------------------Error
You have insufficient privileges for the current operation. Please
contact your System Administrator.
EXPECTED BEHAVIOR
----------------------HR Professional users needs to be able to use the RFC link available
in the approval request notification whenever they do not have
access to any Self-Service responsibility.
STEPS
----------------------The issue can be reproduced at will with the following steps:
1. Employee submits approval request to the HR team
2. HR team logged with HR_MAILER FND user receive the approval
request

3. HR_MAILER open the notification and click on Return For

Correction.
4. The error is displayed
BUSINESS IMPACT
----------------------The issue has the following business impact:
Due to this issue, users cannot use the RFC feature
CAUSE
The issue is due to the fact that the "HR Return for Correction" is not
granted for the user firing the function.
This is a known issue.
Raised a bug to know how to have access to the "HR Return for
Correction without having to link a responsibility to the user firing
the RFC.
See Bug 13386623
SOLUTION
IF responsibility is not available customer can define grant for the
function.
.
Steps for creating grant:
1. Go into the responsibility: Functional Administrator
2. Navigate to MENUPATH > Steps for creating grant:
2.1. Click on Permission Sets tab.
2.2. Click on Create Permission Set button.
2.3. Enter the Name and Code say 'PS1''
2.4. Click on Apply button.
3. Select System Administrator responsibility.
3.1. Navigate to Application > Menu
3.2. On the Menu form, F11
Search for 'PS1%' in the name field and Cntrl F11
The permission set should populate.
Attach 'HR Return for Correction Page' function.
(PQH_SS_RETURNFORCORR)
3.4. Save the details.
4. Select responsibility - Functional Administrator
4.1. Click on Create Grant button.
4.2. Enter the name as 'PQH_SS_RETURNFORCORR'
4.3. Select 'All Users' for Grantee Type

4.4. Enter 'PS1' for the Set.

4..5. Click on Apply button.
5. Retest the issue.
6. Migrate the solution as appropriate to other environments.
.