Академический Документы
Профессиональный Документы
Культура Документы
MANAGEMENT
INTRODUCTION
Maruti has been the market leader in the passenger car segment for the past several years and has
been reaping the benefits of being the single player in Indian Passenger Car Industry Maruti
Suzuki India Limited is a publicly listed automaker in India. It is a leading four-wheeler
automobile manufacturer in South Asia. Suzuki Motor Corporation of Japan holds a majority
stake in the company. It was the first company in India to mass-produce and sell more than a
million cars. It is largely credited for having brought in an automobile revolution to India. It is the
market leader in India and on 17 September 2007, Maruti Udyog was renamed Maruti Suzuki
India Limited. The company headquarter is in Gurgaon, Haryana (near Delhi). Maruti Suzuki
manufactures and sells popular cars such as the Ertiga, Alto, Swift, Zen, Celerio, Swift DZire,
SX4 and Omni.As of January 2016, it had a market share of 47% of the Indian passenger car
market, which entices the researcher to study its human resource management which has helped
Maruti in its rapid growth and expansion.
OBJECTIVES
The objectives of the present study is stated in brief below:
HYPOTHESIS
Recruitment & Selection and Training & Development has attributed to the growth of the
company making it market leader, it reaches out the benefits on larger company- wide scale.
Ever since its inception in the 1980s, the carmaker has been engaging its staff across various
levels and incorporating their suggestions which has helped the company to grow and prosper.
METHODOLOGY
Research design is descriptive as the information is collected through the method of surveys and
interview and the objective is to describe market characteristics and the characteristics are prior
formulation of hypothesis. It has planned structured design. The information collected about
Maruti Udyog limited is a combination of both primary and secondary data. The researcher has
collected the information by conducting the interview with the HR depatment, through a set of
question, and the information is also gathered from libraries books, newspaper rticles, and
internet.
REVIEW OF LITERATURE
The substantial findings by the researcher specific to the company and in general to the human
resource management policies which contributes to the research paper are as followed:
1. Maruti Suzuki's CSR initiatives
TENTATIVE CHAPTERISATION
The research paper shall begin with an introduction to the topic and the aspects of human
resource management. It will then go on to the Recruitment and Selection in Maruti-Suzuki as
well as Training & Development in Maruti Suzuki. The research paper will then review the
existing literature available at disposal of the researcher, and draw an overall analysis and
benchmarking to the best practices in the industry, and then the researcher will conclude, the
conclusion will include an in-depth critical analysis of the discussions in the research paper.
RESEARCH QUESTIONS
The proposed set of questions that the researcher seeks to ask from the HR manager at Maruti
Suzuki in order to conduct the present research are as followed:
1. What is the procedure for selection and recruitment of employees at Maruti Udyog?
2. Basic qualification required, along with any specific quality or trait by the employees at Maruti.
Does this give them an edge or preference is given to any past experiences?
3. For how long is the training carried out in the company? Is it one time or a continuous process?
4. What is Unique, specific or different about the company when it comes to the development of
employees?
5. How is the development examined, and is there any follow up mechanism to access learning
among employees?
6. Whether the training is carried out internally or is outsourced?
7. How do you ensure job security of your employees, since it is a major plus point at Maruti?
8. How do you keep an edge over your competitors when it comes offering employees suitable pay
scales?
9. Young people today do have high expectations, how do you address that? How do you do it in
Maruti?
10. Is the system helping you improve your retention level?
11. Has there ever been an issue with finding the right quality of people?
12. Can you describe any specific initiative that the company is taking this year with respect to the
employees?
13. Training process at Maruti is not restricted only to a particular dept. to which the employee
belongs but is also given at different departments,
14.
Has Suzuki picked up any HR initiative from Maruti? What is the attrition rate at Maruti
today?