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CRENoS, Centre for North South Economic Research, Via San Giorgio, 12, 09124 Cagliari, Italy
Universit Mohammed V, Rabat, Morocco
a r t i c l e
i n f o
a b s t r a c t
Launched in 2008 by Moroccan authorities, Ziyarates Fs is a project intended to establish a bed and breakfast
network in the Medina of Fez, within the framework of spiritual tourism. About 30 disadvantaged local families
host tourists in their own traditional houses. Every aspect of the guests' visits is in line with Islamic prescriptions.
Nevertheless, no effort has been made to intercept and embrace the demand for halal tourism market so far. This
research investigates the opinions of 11 families involved in this project concerning the possibility of selling their
product as halal (or Islamic) tourism. The study shows that interviewees are not familiar with these notions. Even
if the idea of exploiting a potentially promising market is not rejected by all of them, in their view the adoption of
such a label should not imply restrictions on tourists' nationalities and, above all, faiths.
2015 Elsevier Ltd. All rights reserved.
Contents
1.
Introduction . . . . . . . . . . . .
2.
The vagueness of a booming segment
3.
Methodology . . . . . . . . . . .
4.
Results . . . . . . . . . . . . . .
5.
Conclusion . . . . . . . . . . . .
References . . . . . . . . . . . . . . .
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1. Introduction
Over the last few years, the relationship between Islam and tourism
has attracted an increasing interest. Islam is growing faster than any
other world religion: in 2010 the global Muslim population exceeded a
billion and a half and is predicted to rise to 2.2 billion by 2030 (Pew
Forum, 2011). Muslims' spending power and mobility for tourism purposes are also increasing (Sandikci, 2011; Stephenson, Russell, & Edgar,
2010). All these trends as well as geopolitical issues (Al-Hamarneh &
Steiner, 2004; Stephenson & Ali, 2010) have called industry attention
to Muslims' needs and expectations as tourists (Prayag & Hosany, 2014).
Concepts such as Muslim tourism (Scott & Jafari, 2010), halal tourism (WTM, 2007), Islamic tourism (Battour, Ismail, Battor, & Awais,
2014), Sharia-compliant hotels (Henderson, 2010b) and halal hospitality are receiving increasing attention, both by researchers and the tourism industry. Nevertheless, they are often surrounded by a certain
vagueness (Hamza, Chouhoud, & Tantawi, 2012; Henderson, 2010a).
Corresponding author.
E-mail addresses: michele.carboni@crenos.unica.it (M. Carboni),
idrissijanati@yahoo.com (M. Idrissi Janati).
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The very denition of halal, Islamic or Muslim tourism can vary, and
so can its meaning, contents, implications and extensions. Islam itself
is by no means monolithic, and the Muslim world is extremely heterogeneous (Sandikci, 2011; Stephenson, 2014), which might imply that
Halal, Islam and Muslims will always cause brand academics and practitioners problems (Mohd Yusof & Wan Jusoh, 2014, p. 180).
This paper explores the issue of halal tourism from the perspective of a
group of Muslim families based in Fez, the spiritual capital of Morocco
as part of a project called Ziyarates Fs, logement chez l'habitant.
Tourism is a key sector of Morocco's economy. In 2013, it accounted
for 8.6% of the national GDP and directly supported 814,000 jobs (7.6%
of total employment) (WTTC, 2014). In 2013, the country received over
10 million international tourists, of which almost 20% were from France.
Morocco has traditionally hosted most Western-European tourists, developing a risky over-dependence on a small number of countries (France,
Spain and the UK). Apart from Europeans, Morocco attracts a signicant
number of Moroccan citizens living abroad, which in 2013 constituted almost half of all arrivals. However, the vast majority of these tourists stay
in second homes or at those of their relatives or friends. On the contrary,
Europeans choose registered accommodations (Observatoire du
tourisme, 2014). In 2013, Fez was the fth most popular Moroccan
http://dx.doi.org/10.1016/j.tmp.2015.12.007
2211-9736/ 2015 Elsevier Ltd. All rights reserved.
Please cite this article as: Carboni, M., & Idrissi Janati, M., Halal tourism de facto: A case from Fez, Tourism Management Perspectives (2015), http://
dx.doi.org/10.1016/j.tmp.2015.12.007
segmentation, Sandikci (2011) also observes an over focus on differences: Muslims are generally depicted as consumers inherently different from consumers in general (Sandikci, 2011, p. 252).
Relying on such segmentation and differences, however, risks underestimation of the extreme heterogeneity of the Muslim world
(Stephenson, 2014). The way Islam inuences politics, economics, culture and society varies from country to country (Henderson, 2003). Interpretations of religious practices are not uniform, and Islamic
practices and observance also vary greatly within the same country
(Henderson, 2010a; Zamani-Farahani & Henderson, 2010).
As a consequence, developing a tourism product in line with Islam
entails the consideration of several tangible and intangible elements.
The availability of halal food does not simply end the question. Several
material and immaterial aspects must be called into question: clothing,
availability of places of worship, the gender and religion of staff in hotels, entertainment, sexual conduct and public expressions of affection
(Battour et al., 2011; Henderson, 2010b; Weidenfeld & Ron, 2008). Similarly, non-Islamic behaviour and the conduct of non-Muslim tourists,
such as nudism, consumption of pork and alcohol, gambling and prostitution, may clash with Muslim values (Burns, 2007). Therefore, in some
destinations the coexistence of Muslims and non-Muslim tourists may
prove to be challenging.
3. Methodology
Nowadays, a broad variety of products and services are labelled as Islamic and halal: food, nance, cosmetics, pharmaceuticals, fashion, insurance, pop music, toys, TV and radio stations (Alserhan, 2010;
Minkus-McKenna, 2007; Sandikci, 2011). As Sandikci (2011) observes:
Please cite this article as: Carboni, M., & Idrissi Janati, M., Halal tourism de facto: A case from Fez, Tourism Management Perspectives (2015), http://
dx.doi.org/10.1016/j.tmp.2015.12.007
4. Results
Created in the 9th century, the Medina of Fez is the major pedestrian
Medina in the world. Its decay started in the 19th century and accelerated
during the French protectorate (19121956). Consequently, the wealthiest families moved to the ville nouvelle, abandoning the Medina (Istasse,
2013). Although in 1981 UNESCO recognised the Medina as a World Heritage Site, degradation continued (Idrissi Janati, 2001). In the 90s, through
projects supported by international donors (e.g. UNDP, World Bank), the
image of the Medina started changing (Aderghal, Berriane, Berriane, &
Idrissi Janati, 2013). New cultural initiatives were implemented, such as
the Festival des musiques sacres du Monde (created in 1994) and the
Festival de Fs de la Culture Soue (in 2006). The objective was to promote Fez as a cultural tourism destination (Berriane, 2013), in line with
the national strategy to enhance cultural tourism in Morocco (Berriane,
2009). The Ziyarates Fs project was conceived within these cultural
policies.
The new Fez started attracting a growing number of investors.
An increasing number of traditional houses were being sold to foreigners, who turned them into fancy Ryads, Maison d'Htes and hotels (Istasse, 2013). Locals began selling their houses and moving to
smaller apartments outside of the Medina. With this loss of its original inhabitants, their lifestyles and traditions, the Medina was losing
its intangible heritage and its very nature. The hope of Ziyarates
Fs was to keep the Medina alive (Ziyarates Fs, 2008a), giving locals an alternative to selling their houses and supporting them in
turning them into bed and breakfasts. Through tourism income, locals could also afford house maintenance costs. Indeed, the preservation of the Medina's material heritage was another objective of the
project.
Aiming at promoting human development, the project economically supports families in need belonging [to] the middle class but with
difculties of revenues to face their needs (Ziyarates Fs, 2008a)
allowing them to benet from tourism income. Particular attention
was reserved for women, the main beneciaries of the project.
The 30 local families involved, in order to be part of the project, had to
full some criteria (e.g. having Moroccan nationality, owning a traditional
house, being in need). Some families applied to be included; others as
revealed later by the interviews were invited to participate. The practice
of hosting tourists in private houses had existed even before the launch of
the project, but it used to be done informally, without ofcial authorisation. Since pre-colonial times, Fez has been an important destination of
Tijniyyah's pilgrims (Triaud & David, 2000), hosting a Mausoleum that
is one of the most important Susm places of worship (Berriane, 2013).
Pilgrims used to be hosted in locals' homes. With the rise of tourism in
the 1990s, locals' houses started hosting Western tourists as well. Even
some interviewed families used to do this, without authorisation, as
Tourists hosted by Ziyarates Fs bed and breakfasts vary considerably in terms of age, nationality and motivation:
The majority are Europeans. (Interviewee Number 4).
Europeans, Americans, Canadians, Australians, Chinese but also
Moroccans, Libyans, Algerians, Saudi Arabians. (Interviewee
Number 1).
Europeans, American, Australians, New Zealanders, Moroccans.
(Interviewee Number 8).
French, Italians, Americans, Chinese, African pilgrims. (Interviewee
Number 10).
It's a mix: young, old, couples, families, students. (Interviewee
Number 2).
There is not a standard tourist, as highlighted by the respondents.
Some families receive more pilgrims than others because of the location
of their houses. Indeed, Tijns tend to choose the houses closer to the
Mausoleum. Language skills, ad hoc marketing or simple word of
mouth also seem to play a role in determining the nationality of tourists
that a family tends to receive. The kind and amount of tourists the families receive also depends (for some more, for other less) on other private and unique initiatives. Every family is free to market its house as
it wants. Besides tourists that book through the project website, families
nd tourists in several other ways (e.g. locals, national and international
travel agencies, booking, personal contacts).
However, despite these small differences, all respondents declared
they received all kind of tourists.
Though mixed, the majority of tourists received by respondents
come from Europe, which is in line with ofcial data on tourist arrivals
at the national level.
Respondents do not consider hosting tourists of different faiths as
problematic. Sharing their houses with tourists caused some changes
in general but not radical ones and it has not imposed new habits.
The fact that some of the tourists are not Muslims does not make a signicant difference:
If we are talking about the veil, for example, the presence of no
Muslim tourists does not change anything. A woman is supposed
to wear it in presence of every man she could not marry, no matter
his religion. So, a no Muslim tourist is like a male cousin. (Interviewee Number 1).
Please cite this article as: Carboni, M., & Idrissi Janati, M., Halal tourism de facto: A case from Fez, Tourism Management Perspectives (2015), http://
dx.doi.org/10.1016/j.tmp.2015.12.007
5. Conclusion
Attention on tourism products in line with Islam prescriptions is
growing worldwide. Providing a Muslim-friendly offering could certainly help attract visitors interested in enjoying an environment closer to a
particular religious sensibility. Similarly, considering Islamic prescriptions when developing tourism strategies could reduce negative sociocultural impacts that often accompany tourism in countries where
Islam is the state religion or where it has signicant inuence. However,
it must be understood that a radical reference to Islam could easily recall
stereotypes and prejudices, especially in the eyes of non-Muslims
(Carboni et al., 2014) and countries like Morocco and Tunisia have
traditionally hosted mostly Western Europeans.
Halal tourism is a concept that is increasingly gaining popularity, but it
is still surrounded by a certain degree of vagueness, as is Islamic tourism.
This loose denition and lack of full institutionalisation can also create
mistrust or suspicion among Muslims, as shown by this study. Basically,
no respondents were familiar with these concepts and, even after a brief
explanation, they did not nd them particularly appealing. All the respondents considered the Ziyarates Fs project to already be halal, in the sense
of being respectful of Islam. Only a few saw potential benets for their
businesses. They understood that some Muslims, especially those coming
from particular countries (e.g. Saudi Arabia, Gulf countries), might not
want to mix with people of different faiths. Nevertheless, even the most
Please cite this article as: Carboni, M., & Idrissi Janati, M., Halal tourism de facto: A case from Fez, Tourism Management Perspectives (2015), http://
dx.doi.org/10.1016/j.tmp.2015.12.007
Please cite this article as: Carboni, M., & Idrissi Janati, M., Halal tourism de facto: A case from Fez, Tourism Management Perspectives (2015), http://
dx.doi.org/10.1016/j.tmp.2015.12.007