Академический Документы
Профессиональный Документы
Культура Документы
Unit 1 / 2 marks
1. What is personal communication?
Personal communication is the direct exchange of information and emotions between two or more
persons. It is also called as face to face communication and it also forms as a part of non verbal
communication like facial expressions, body language etc.
2. Principals of Personal communication?
Release of emotions
Writing meditation
Self-awareness
Ownership of feelings
Honesty with self
Demonstrates growth
Reflecting about the past
Release of emotions
Writing meditation
Self-awareness
Ownership of feelings
Honesty with self
Demonstrates growth
Reflecting about the past
Memory building and learning from past experiences
View emotions from a distance
Enhances friendship
Therapeutic effects
Learning Journals
Diaries
Autobiographies
Spiritual Journals
Professional Journals
Academic Journals
Financial Journals
Text messaging is described as the exchange of short text messages. Text messages can be sent via
mobile phones, fixed-line phone, and portable or fixed devices over a network.Originally, text
messaging only referred to Short Message Service (SMS) messages but as technology improved, text
messaging also includes Multimedia Message Service (MMS) messages. While SMS is only textbased, MMS messages contain pictures, sound, images, animation, and video.
12. What are the advantages of SMS?
Guaranteed message delivery
Conveying Messages
Building relations
Brings out emotions
Creates enthusiasm
Brings awareness
Consoling cards
Romantic Cards
Holiday cards
Invitation cards
17.What is an invitation?
A Invitation may be defined as a spoken or a written request for someones presence or participation.
It is a request to get someone to join us for an occasion or for a specific event.
18.How to accept to an invitation and decline the same?
If an invitation is received, inform the person / sender that you have received the invitation and also
inform your presence for the invitee, by writing a letter, or a phone call, or an email or an SMS.
Refusal is characterised as an act by which a speaker refuses to engage in an action proposed by the
inviter. The refusal can be expressed directly or by other indirect means like mails or SMS etc .
16 Marks
1. Brief on the types of personal communication?
Body Language
Elements of body language
I.
Gestures
II.
Facial Expression
III.
Eye Contact
IV.
Posture
V.
Dress Code
Oral communication
Forms of Oral communication
I.
Informal communication
II.
Interviews
III.
Group Communication(Debate, Meetings, Conferences, committees)
IV.
Speeches and Presentations
Written Communication
Types of Written communication
I.
External Written communication
II.
Internal Written Communication
2. Write the Characteristics of Journal Writing and Its importance
Characteristics of Journal Writing
Written
Dated
Informal
Flexible
Private
Importance of Journal Writing
Reduces Stress
Cathartic and Healing
Solves Problems
Promotes self growth
Preserves memories
Improves writing
Sharpens senses
Advantages:
Limitations
E-Mail does not guarantee secrecy
No assurance that the receiver will check the message
Only if there is internet the e-mails can be sent and received
E-mail cannot be considered a confidential mode of communication.
E-mail cannot be used to convey information of an urgent nature
The size of sent/received message shall not exceed 16 Mb
The number of recipients for one sent/received message shall not exceed 30
4. Brief on the types of Greeting card?
Congratulating Card
Birthday cards
Anniversary cards
Wedding cards
Cards for retirement
Cards for graduation
Consoling cards
Business or professional cards
Romantic cards
Holiday cards
Online greeting cards
Invitation cards
5. What is responding to an invitation and explain how to accept and decline and invitation?
Write an Invitation inviting your teacher for a function in your college.
An invitation should be responded with in a week of receipt .If there is a phone number or an e-mail
address in the invitation one of these would be proper means of corresponding with the sender. Not
responding to an invitation is not advisable.
Responding to an invitation can be either to accept or to decline the invitation.
Objectives
Be able to understand appropriate expressions used to invite others, and accept or decline an
invitation from others.
Accurately use common expressions used to invite others, and accept or decline an invitation
from others.
Be able to confidently and accurately invite others, and accept or decline an invitation from
others.
Letter Writing: