Cambium Networks Ltd.

Unit B2, Linhay Business Park, Eastern Road,

Ashburton. Devon, UK. TQ13 7UP

FIELD SERVICE BULLETIN

PMP 450 radios appear not calibrated

Document Number

FSB 9037

Revision

001v000

Application

Global

Effective Date

05 Feb 2013

Expiry Date

06 February 2014

FIELD SERVICE BULLETIN

BULLETIN TYPE
Warranty Service
Informational
Customer Specific

SUBJECT:
release 12.0.2.

SEVERITY RECOMMENDATION
High Perform immediately
Medium Perform at next scheduled maintenance
Low Perform when system exhibits symptoms

PMP 450 AP and SM display that they are not calibrated with Software

MODEL / SYSTEM AFFECTED:

PMP 450 Access Points Models C054045A001A, C054045A002A (US only)
PMP 450 Subscriber Modules Models C054045C001A, C054045C002A, C054045C003A,
C054045C004A
SYMPTOM:
If you are planning to use the PMP 450 system in the 5.4GHz band, and your radios have
upgraded from a factory release directly to software release 12.0.2, you may encounter an
error message on the Home
General Status page. The error message is Stop
Transmitting until DFS is calibrated. If you are staying in the 5.7GHz band you may see
another error message on the Spectrum Analyzer page of the radio. The error message is
Radio not calibrated, results may be inaccurate.
The above error messages may be seen also if the units have been upgraded directly to
12.0.2 by the factory and are now shipping.
The radios are in fact calibrated but are not showing properly on the GUI.

This Field Service Bulletin is issued by Cambium Networks in line with its policy of continual review and update of product quality,
effectiveness and performance. Product performance or quality may be affected if the recommendations contained herein are not
implemented, or not implemented as directed. This information is intended for personnel who have the proper tools, equipment and
training to perform the tasks as described herein. Copyright 2013 Cambium Networks, Inc.

Cambium Networks Ltd.

Unit B2, Linhay Business Park, Eastern Road,
Ashburton. Devon, UK. TQ13 7UP

FIELD SERVICE BULLETIN

PMP 450 radios appear not calibrated

Document Number

FSB 9037

Revision

001v000

Application

Global

Effective Date

05 Feb 2013

Expiry Date

06 February 2014

RESOLUTION:
1) Download software release 12.0.1 from our website
http://www.cambiumnetworks.com/support/pmp/software/index.php?tag=pmp450
2) Upgrade your radio from any prior software release to software release 12.0.1
3) Then upgrade to software release 12.0.2 to utilize the 5.4GHz or 5.7GHz band.
Cambium Networks is addressing this issue in an upcoming 12.0.3 software release (early
February 2013).

This Field Service Bulletin is issued by Cambium Networks in line with its policy of continual review and update of product quality,
effectiveness and performance. Product performance or quality may be affected if the recommendations contained herein are not
implemented, or not implemented as directed. This information is intended for personnel who have the proper tools, equipment and
training to perform the tasks as described herein. Copyright 2013 Cambium Networks, Inc.