19/5/2016

UninstallCommandView+manualcleanupoftheregistryandfiles|DynamicDatacenter

DynamicDatacenter
JustanotherblogwithITknowitsandthoughts!

UninstallCommandView+manualcleanup
oftheregistryandfiles
PostedonMarch28,2013
Lastweekend,IperformedafirmwareandmanagementsoftwareupgradeandIencounteredthis
one.Ittookmesomehoursoftroubleshooting,logfilechecks,uninstallcleaninstallscenarios.
EventuallyIdecidedtoopenacaseatHPSupporttogetthisresolved.
Inoneofthelogfilestheynoticedthislogentry:
mrt24,20137:36:58PMorg.apache.catalina.loader.WebappClassLoaderclearThreadLocalMap
SEVERE:AwebapplicationcreatedaThreadLocalwithkeyoftype[java.lang.ThreadLocal](value
[java.lang.ThreadLocal@158a9b])andavalueoftype[org.dom4j.DocumentFactory](value
[org.dom4j.DocumentFactory@3f02ae])butfailedtoremoveitwhenthewebapplicationwas
stopped.Topreventamemoryleak,theThreadLocalhasbeenforciblyremoved.
Theyrecommendedmetoperformanuninstallandentirecleanupscenariotosolvethis.Belowis
theprocedureprovidedbyHPSupport.

Caution:makesuretodumptheregistrysettingstofilebeforeexecutingthisprocedureincasea
rollbackisneeded.
1.UninstallCV
2.GotoStartMenu,Run,RegEdit.
3.InRegistryEditor,gotoHKEY_LOCAL_MACHINE\SOFTWARE\HewlettPackardand
followthebelowsteps.Ifanyofthebelowkeysexiststhen:
DeleteCCBGNRegistryKey.
DeletecommandviewevaRegistryKey.
DeleteCVEVAInstallerRegistryKey.
DeleteCxwsCimomRegistryKey.
DeleteEVAPerformanceMonitorRegistryKey.
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DeleteEVA_ProviderRegistryKey.
DeleteEvaPerfRegistryKey.
DeletehpStorageWorksSMISRegistryKey.
DeleteInitServicesRegistryKey.
DeleteSANworksElementManagerforStorageWorksHSVRegistryKey
DeleteSMISInstallerRegistryKey.
DeleteXfinstallerRegistryKey
4.GotoStartMenu,Run,services.msc,ifthefollowingservicesexist,thendeletethemvia
theindicatedcommandprompt.
CheckforserviceHPCommandViewEVA,scdeleteCVEVA.
CheckforserviceHPEVAPerformanceDataCollector,scdeleteEVAPDCS.
CheckforserviceHPStorageWorksCIMObjectManager,scdeleteCxwsCimom.
CheckforserviceHPManagementInfrastructure,scdeleteXF.
5.Afterremovingtheservices,iftheserviceentrystillremains,pleaserebootthesystem.
6.Gototheinstalllocationwherethepreviousversionwasinstalledtocleanup.
C:\ProgramFiles\HewlettPackard(or)
a.DeletethefolderCOMMON_CCBGN.
b.DeletethefolderEVAPerformanceMonitor.
c.DeletethefolderSanworks.
d.DeletethefolderSMIS.
e.DeletethefolderXF.
f.DeletethefolderXFROOT.
7.GotoC:\ProgramFiles\ZeroGRegistryfolder.
TakeacopyofthefileC:\ProgramFiles\ZeroGRegistry\.com.zerog.registry.xmlin
differentlocation(Thisisabackupcopy).
DeletethefolderHP_CIMOM_Uninstaller,ifitexists.
DeletethefolderHP_Suite_Uninstaller,ifitexists.
DeletethefolderHP_XF_Uninstaller,ifitexists.
DeletethefolderSMIS,ifitexists.
DeletethefolderUninstall_HP_EVAPROVDIER_Installer,ifitexists.
8.OpenthefileC:\ProgramFiles\ZeroGRegistry\.com.zerog.registry.xml.Inmycasethiswas
ahiddenfolder!
Betweenthe<\products>tags,if,belowtag(s)arefounddeletethetag.
<productname="HPStorageWorksCommandViewEVASoftwareSuite"is
foundthendeletetheentiretagcontents</product>
<productname="CCBGN"isfoundthendeletetheentiretagcontents
</product><productname="HPStorageWorksSMISCIMOM"isfoundthen
deletetheentiretagcontents</product><productname="HPStorageWorks
SMISEVA"isfoundthendeletetheentiretagcontents</product>

Betweenthe<\components>tags,ifbelowtagisfounddeletethetag.<component
id="63cdc70a1ee711b2baff97fc387651c7"version="9.2.0.0"
name="component_dll"location="C:\ProgramFiles\HewlettPackard\EVA
PerformanceMonitor\evapmext.dll"/>
<componentid="63bc8f011ee711b2bafb97fc387651c7"version="9.2.0.0"
name="component_exe"location="C:\ProgramFiles\HewlettPackard\EVA
PerformanceMonitor\evaperf.exe"/>
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<componentid="ec60acdf1ee611b287b0a497b320bb38"version="9.2.0.0"
name="CVEVA"location="C:\Users\Public\Desktop\CommandViewEVA.lnk"/>
<componentid="e0c6aa951ee711b2bb5f97fc387651c7"version="9.2.0.0"
name="config_files"location="C:\ProgramFiles\Hewlett
Packard\Sanworks\ElementManagerforStorageWorksHSV\config\vdisk.xsl"
vendor="HewlettPackard"/><componentid="e73c577f1ee611b29bc3
a497b320bb38"version="9.2.0.0"name="InstallAnywhereUninstall
Component"location="C:\ProgramFiles\HewlettPackard\SMI
S\EVAProvider\lib\SALFiles_bkp.xml"/>
<componentid="ec60acdf1ee611b287b0a497b320bb38"version="9.2.0.0"
name="CVEVA"location="C:\ProgramFiles\Hewlett
Packard\Sanworks\ElementManagerforStorageWorks
HSV\cveva_patch.xml"/>
<componentid="54ba8c0d1ee711b2a6dfa497b320bb38"version="9.2.0.0"
name="SMISCIMOM"
location="C:\Users\Administrator\AppData\Local\Temp\2\470922.tmp\CIMOM\cimom.exe"/>
<componentid="e0c7bb881ee711b2bb6397fc387651c7"version="9.2.0.0"
name="gui_help_files"location="C:\ProgramFiles\Hewlett
Packard\Sanworks\ElementManagerforStorageWorks
HSV\gui\help\_HelpImport.bat"vendor="HewlettPackard"/>
<componentid="ec60f2351ee611b28825a497b320bb38"version="9.2.0.0"
name="EVAPERF"location="C:\Users\Public\Desktop\EVAPerf.lnk"/>
<componentid="e73c577f1ee611b29bc3a497b320bb38"version="9.2.0.0"
name="InstallAnywhereUninstallComponent"location="C:\Program
Files\ZeroGRegistry\HP_Suite_Uninstaller\Uninstall_HPSuite
Installer\Uninstall_HPSuiteInstaller.exe"vendor="HewlettPackard"/>
<componentid="63d7a8631ee711b2bbf397fc387651c7"version="9.2.0.0"
name="component_misc"location="C:\ProgramFiles\HewlettPackard\EVA
PerformanceMonitor\sample_evaperf.conf"/>
<componentid="e0c718df1ee711b2bb6197fc387651c7"version="9.2.0.0"
name="events_files"location="C:\ProgramFiles\Hewlett
Packard\Sanworks\ElementManagerforStorageWorks
HSV\events\mahsv1x0mibHead.txt"vendor="HewlettPackard"/>
<componentid="e0c62c5c1ee711b2bb5d97fc387651c7"version="9.2.0.0"
name="root_files"location="C:\ProgramFiles\Hewlett
Packard\Sanworks\ElementManagerforStorageWorksHSV\ccbtrace.cfg"
vendor="HewlettPackard"/>
<componentid="e0c7f2e41ee711b2bb6597fc387651c7"version="9.2.0.0"
name="gui_pages_files"location="C:\ProgramFiles\Hewlett
Packard\Sanworks\ElementManagerforStorageWorks
HSV\gui\pages\scripts\en\NsaTreeFunctions.js"vendor="Hewlett
Packard"/><componentid="e0c8a59a1ee711b2bbd997fc387651c7"
version="9.2.0.0"name="tools_files"location="C:\Program
Files\HewlettPackard\Sanworks\ElementManagerforStorageWorks
HSV\tools\zip.exe"vendor="HewlettPackard"/>

9.EXAMPLEtoedit.com.zerog.registry.xmlfile.
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<?xmlversion="1.0"encoding="UTF8"?>
<registry
<products>
<productname="HPStorageWorksCommandViewEVASoftwareSuite"....
<featurename=
.
.
....</feature>
<featurename=
.
.
....</feature>
<featurename=
.
.
...</feature>
</product>
<productname="HPStorageWorksSMISEVA"...</product>
<productname="HPStorageWorksSMISCIMOM"...</product>
<productname="CCBGN"...</product>
<productname="OtherProductEntryXXXXXXXXX"...</product>
</products>
<components>
<componentid="54ba8c0d1ee711b2a6dfa497b320bb38"version="9.2.0.0"
name="SMISCIMOM"....
<componentid="6b1ab6fa1eef11b29f0e97fc387651c7"version="9.2.0.0"
name="Common"...
<componentid="xxxxxxxx11b29f0exxxxxxxxxxxx"version="9.2.0.0"
name="Otherproductcomponent"..
</components>
</registry>

10.AfterdeletingtheabovetagsintheC:\ProgramFiles\ZeroG
Registry\.com.zerog.registry.xml,thecontentswillbelikethisfortheaboveexample.
<?xmlversion="1.0"encoding="UTF8"?>
<registry...
<products>
<productname="OtherProductEntryXXXXXXXXX"...</product>
</products>
<components>
<componentid="xxxxxxxxxxxxxxxxxxxxxxxxxxxx"version="9.0.0.0"
name="Otherproductcomponent"....
</components>
</registry>

11.InstalltheCVrelease.
Success!
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19/5/2016

UninstallCommandView+manualcleanupoftheregistryandfiles|DynamicDatacenter

R.
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View,HPEVA,UninstallbyRubenRenders.Bookmarkthepermalink[http://dynamic
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