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Introduction
The purpose of analyzing learning needs is to
establish how learning & development (or
training) strategies, policies & practices can
bridge the gap between where the organization is
now and where it needs to be.
In other words, learning & development has a
strategic importance
The business case for L&D should demonstrate
how related programs will meet business needs.
Environmental & stakeholder changes have had
a considerable impact on organizations and
created fundamental shifts in the way L & D is
managed & delivered;
- from training (from instruction) to learning
(developing the individual)
- from HRD to SHRD (emphasis on
competitive advantage)
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the shift from training to learning is strategic
One set of influential stakeholders are the
professional organizations, e.g., the CIPD
(Chartered Inst. Of Personnel Development)
which created the phrase learning &
development.
The emphasis is on creating developing
strategies for learning within a culture of
learning.
L & D is not the sole responsibility of HR
managers or departments it extends to line
managers as well as top management.
In the literature, learning is concerned with
identifying and satisfying development needs
fitting people to take extra responsibilities,
increasing competence, equipping people to deal
with new work demands, multi-skilling etc.
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In the literature, the design, implementation and
evaluation of learning events (or HRD
interventions) has been conveyed in the form of a
cyclical process or system of formal planning.
Typically, the learning cycle has a series of
logical stages which begins with identification of
needs (individual & organization), design of a
delivery system, and concludes with an
evaluation.
Derived from strategic planning, it relies heavily
on analysis, planning and foresight, logic and
clarity.
L & D as a phenomenon exists, therefore, on
several levels to cater for the transformed
individual ;
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- At the practical level: delivering or facilitating
training,
learning
&
development
interventions, e.g., training, on-the-job
learning, e-learning, coaching, mentoring,
secondments etc
- At the professional level: hosting a set of
plans, policies, strategies to achieve
predetermined goals, to coordinate the
production of information & evaluation,
providing expertise & advice on L & D etc
- At a partnership level: building relationships
intra-organisationally between HRD & HRM,
HRD & wider organization
- At a strategic level: ensuring that L & D
activity contributes to plugging performance
gaps identified in strategic planning
(beyond
firm
- inter-organisational
(between
transferring learning etc);
firms,
(encouraging
self-
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Learning Needs: The Job
Job level analysis is related to identifying skills
knowledge & attributes of the job & the outcomes
of such an analysis results in a job description
and job training specification.
Like many such interventions, it is done at
several levels (see Beardwell & Claydon, P. 314)
Learning Needs: The Individual
This level of analysis is essentially a response to
gaps or failures in performance where
individuals arent being effective or where they
have insufficient knowledge, skills or abilities.
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Facilitating learning & development within the
Organisation
Some of the key considerations are;
Style of Management: must be within a learning
culture & learning organization. Encouraging a risk
taking and confident approach (see Beardwell &
Claydon, P.290)