Banking Service System

Author: ____________________
_____________________

Date:
Version:

__________________
Use-Case Name:

Use-Case ID:
Priority:
Sources:
Primary Business
Actor:
Other Participating
Actors:
Other Interested
Stakeholders
Description

Use-Case Name:

Use-Case ID:
Priority:
Sources:
Primary Business
Actor:
Other Participating
Actors:
Other Interested
Stakeholders
Description

Use-Case Name:

Get BVN

Use-Case
Type:
Business
Requireme
nt

1
High
New Customer
BVN Server

It describes a request made by a new customer with no

Bank Verification Number

Create Account

Use-Case
Type:
Business
Requireme
nt

2
High
Customer Relations Officer
Bank Server
Customer
It describes the action performed by the Customer Relation
Officer to authorize access to an account for a customer
Confirm BVN

Use-Case
Type:
Business

Requireme
nt
Use-Case ID:
Priority:
Sources:
Primary Business
Actor:
Other Participating
Actors:
Other Interested
Stakeholders
Description

Use-Case Name:

Use-Case ID:
Priority:
Sources:
Primary Business
Actor:
Other Participating
Actors:
Other Interested
Stakeholders
Description

Use-Case Name:

Use-Case ID:
Priority:
Sources:
Primary Business
Actor:
Other Participating
Actors:

3
High
Customer Relations Officer
BVN Server
Customer
The use case describes the action taken by the customer
relation officer requesting for a BVN number supplied by a
Customer to be verified as an existing BVN for that
customer
Request Statement of Account

Use-Case
Type:
Business
Requireme
nt

4
High
Customer Relations Officer
Bank Server
Customer
This use case describes a request made by the Customer to
the Customer Relation Officer requesting a statement of
account for a particular bank account
Update Account Information

5
High
Customer
Bank Server

Use-Case
Type:
Business
Requireme
nt

Other Interested
Stakeholders
Description

Use-Case Name:

Use-Case ID:
Priority:
Sources:
Primary Business
Actor:
Other Participating
Actors:
Other Interested
Stakeholders
Description

Use-Case Name:

Use-Case ID:
Priority:
Sources:
Primary Business
Actor:
Other Participating
Actors:
Other Interested
Stakeholders
Description

Use-Case Name:

Customer Relations Officer

This use case describes how a Customer updates her
account information by submitting certain information to
the bank
Update Account Status

Use-Case
Type:
Business
Requireme
nt

6
High
Customer Relations Officer
Ban Server
Customer
This use case describes how the customer relations officer
can either activate or deactivate a customer account by
connecting to the bank server and updating the account
status
Debit Account

Use-Case
Type:
Business
Requireme
nt

7
High
Teller
Bank Server
Customer
This use case describes the action performed by the bank
teller when a request is made by the customer to deduct a
certain sum from her account
Credit Account

Use-Case
Type:

Business
Requireme
nt
Use-Case ID:
Priority:
Sources:
Primary Business
Actor:
Other Participating
Actors:
Other Interested
Stakeholders
Description

Use-Case Name:

Use-Case ID:
Priority:
Sources:
Primary Business
Actor:
Other Participating
Actors:
Other Interested
Stakeholders
Description

8
High
Teller
Bank Server
Customer
This use case describes the action performed by the bank
teller when a request is made by the customer to add a
certain sum to her account
Transfer Funds

Use-Case
Type:
Business
Requireme
nt

9
High
Customer
Bank Server
Customer Relations Officer
This use case describes the action performed by either the
Customer or the Customer Relations Officer to transfer a
sum of money from a Customers account to another bank
account