CitizensCharter PHIVOLCS January 2014

PHIVOLCS CITIZENS CHARTER
Table of Content
PHIVOLCS INFORMATION
General Business Guidelines
2
3
Part I
PHIVOLCS Mission, Vision and Mandates
Organizational Chart
Office of the Director
Volcano Monitoring and Eruption Prediction Division
Seismological Observation and Earthquake Prediction Division
Geology and Geophysics Research and Development Division
Geologic Disaster Awareness and Preparedness Division
Finance and Administrative Division
PHIVOLCS Field Station Directory Listing
4
5
5
6
7
8
9
10
11
Part II
Bulletin, Update, Advisory: Volcano Information
Bulletin: Earthquake Information
Catalogue: Earthquake Data
Catalogue: Volcano Information
Certification: Active faults, lahar, pyroclastic flow, lava flow, volcano
Permanent Danger Zone
Certification: Earthquake occurrence
Certification: volcano current status
Hazard Map: Earthquake
Hazard Map: other earthquake hazards
Hazard Map: Volcano
Educational Tour Package
Information Package: Print Materials
Information Package: Duplication of Audio-visual Materials and Digital
Photographs
Information Package: Exhibit on-loan
Laboratory Services
Library Services and Photocopying
Resource Person
Technical Inquiries and Assistance for other Specific Needs
Annexes
Request Forms
Request Form for Certification
Request Form for Maps
Request Form for Digital Data and Published Materials
Request Form for Earthquake Data Printed Materials
Request Form for PHIVOLCS
Request Form for Exhibit Materials
Request Form for Laboratory Analysis
Agreements
Certificate of Undertaking
Data-user Agreement
List of Various Materials for distribution and duplication
Schedule of Fees
14
14
15
16
17
17
18
18
19
20
21
22
23
24
25
25
26
27
29
30
31
32
33
34
35
36
37
38
40
PHIVOLCS INFORMATION
Philippine Institute of Volcanology and Seismology Office
CP Garcia Ave., UP Campus, Diliman, Quezon City 1011,
Metro Manila, Philippines
Website
Trunk line
www.phivolcs.dost.gov.ph
(+63-2) 426-1468 to 79
PHIVOLCS
Visitors Parking Area is to the right of the building and shared with the adjacent Commission
on Information and Communication Technology building.
A Customer Care Officer is at the ground floor to assist walk-in customers.
Floor-level Directory
Level
Frontline Offices / Facilities
Ground Floor
Customer Care Desk

Cashier
Library
Exhibit Area at Lobby
Geology and Geophysics Research and Development
Division
Geologic Disaster and Awareness Preparedness Division
PHIVOLCS Auditorium
Deputy Director
Exhibit Area along corridors
Volcano Monitoring and Eruption Prediction Division
Seismic Observation and Earthquake Prediction Division
Office of the Director
Exhibit Area along corridors
2nd floor
3rd Floor
Local Extension
Number
-139
134
-129
128
-116
-127
124
112
--
General Business Guidelines

Business Hours
Regular business hour is from 8:00am to 5:00pm, Monday to Friday. However, because
PHIVOLCS also implements a flexible time schedule, some sections can transact business as
early as 7:00am and as late as 6:00 pm. Our employees will continue businesses with clients
already transacting during break-time.
The divisions involved in monitoring, namely Volcano Monitoring and Eruption Prediction
Division (VMEPD) and Seismic Observation and Earthquake Prediction Division (SOEPD), are
manned 24 hours 7 days a week and can be reached through PHIVOLCS trunk lines.
Employee Decorum
PHIVOLCS employees wear ID and a prescribed Uniform. Other acceptable office wear
conforms to the prescribed Civil Service Commission dress code, which are business suit
(barong tagalog), business casual (long-sleeved polo shirt or blouse, slacks or skirt) and smart
casual (short-sleeve polo shirt or blouse, collared T-shirts, slacks, denims or skirt).
Visitor Decorum
Visitors entering PHIVOLCS building are required to sign in at the Front Lobby Guard and leave
an ID. The visitor will be provided with temporary Visitors ID to be worn at all times while
inside the building, and a Visitors Slip to be signed by the person visited and surrendered to
the guard upon leaving PHIVOLCS premises.
Feedback and Complaints
PHIVOLCS would like to hear from its customers how they feel about products and services
provided to them by its employees and their suggestions how to improve those products and
services.
Write a letter to the Customer Care Desk at the address below regarding a concern, issue or
problem encountered with our services and PHIVOLCS will take the appropriate action.
Customer Care Desk

Philippine Institute of Volcanology and Seismology
CP Garcia Avenue, UP Campus, Diliman
Quezon City 1101
Philippines
Part I
1. PHIVOLCS Mission, Vision and Mandates
1.1 Vision
A leading global science and technology institution in helping develop communities safe from
and resilient to volcanic eruptions, earthquakes, tsunamis and other related hazards
1.2 Mission
We provide timely and quality information and services for warning, disaster preparedness
and mitigation. This we do through the development and application of technologies for
the monitoring and accurate prediction of, and determination of areas prone to, volcanic
eruptions, earthquakes, tsunamis and other related hazards, and capacity enhancement for
comprehensive disaster risk reduction.
1.3 Mandates
Predict the occurrence of volcanic eruptions and earthquakes and their related
geotectonic phenomena
Determine how eruptions and earthquakes shall occur and also areas likely to be affected
Generate sufficient data for forecasting volcanic eruptions and earthquakes
Mitigate hazards of volcanic activities through appropriate detection, forecast and
warning system
Formulate appropriate disaster preparedness plans
Exploit the positive aspects of volcanoes and volcanic terranes in furtherance of the socioeconomic development efforts of the government
2. Organizational Chart
PHIVOLCS is one of the Science and Technology Service Institutes of the Department of
Science and Technology. It has a Director as Head of Agency.
The Institute is composed of four technical divisions: (1) Volcano Monitoring and Eruption
Prediction Division (VMEPD), (2) Seismological Observation and Earthquake Prediction Division
(SOEPD), (3) Geology and Geophysics Research and Development Division (GGRDD) and (4)
Geologic Disaster Awareness and Preparedness Division (GDAPD), and a Finance and
Administrative Division (FAD).
Office of
the Director
Volcano
Monitoring
and
Eruption
Prediction
Division
Seismic
Observation
and
Earthquake
Prediction
Division
Geology and
Geophysics
Research and
Development
Division
2.1 Office of the Director

Renato U. Solidum, Jr.
Director
Trunk line (+63-2) 426-1468 to 79, local 112
Email rusolidum@phivolcs.dost.gov.ph
Bartolome C. Bautista
Deputy Director
Email bcbautista@phivolcs.dost.gov.ph
Geologic
Disaster and
Awareness
Preparedness
Division
Finance and
Administration
Division
2.2 Volcano Monitoring and Eruption Prediction Division (VMEPD) is involved in volcano
monitoring, assessment and warning as well as volcano-related researches.
Ma. Antonia V. Bornas
Division Chief
Email: maritonvb@yahoo.com
Functions:
Maintain and operate existing volcano observation system;
Develop and emplace new volcano observation systems;
Evaluate and adopt technology for forecasting and/or predicting volcanic eruptions;
Conduct regular volcano assessments;
Conduct emergency investigation of volcanic phenomena;
Document, monitor and assess volcanic eruptions;
Maintain and operate a repository of volcano observation data; and
Provide data and information on volcanic activities to the public and to local and
international scientific communities.
2.3 Seismological Observation and Earthquake Prediction Division (SOEPD) is concerned with
earthquake monitoring and assessment as well as earthquake-related researches.
Ishmael C. Narag
Officer-in-Charge
Email: ishma01@yahoo.com
+ icnarag@phivolcs.dost.gov.ph
Functions:
Operate earthquake monitoring stations and observatories;
Design, develop and emplace networks of seismological stations and fault monitoring
observatories;
Study and document the occurrences of earthquakes and tsunami;
Evaluate and adopt technology for earthquake prediction;
Define earthquake source zones and mechanisms;
Delineate potential source areas, paths and effects of tsunami;
Conduct studies on the primary and secondary effects of earthquakes;
Operate and maintain strong motion accelerograph networks for determination of level
and character of strong ground motion in population centers and of infrastructure
responses for use in earthquake resistant design of structures;
Develop expertise and offer services for earthquake engineering;
Maintain and operate a repository of earthquake observation data;
Provide data and information on earthquake and tsunami occurrences to the public and to
local and scientific communities;
Service and repair instruments used by the laboratories and other divisions of the
Institute;
Develop in-house capability to design, fabricate and upgrade instruments used in volcano,
seismic and geophysical monitoring; and
Operate and maintain the electro-mechanical shop and provide electronic, mechanical
and other instrument repair services for the other divisions of the Institute
2.4 Geology and Geophysics Research and Development Division (GGRDD) is the main research
arm of PHIVOLCS.
Arturo S. Daag
Division Chief
Email: asdaag@yahoo.com
Functions:
Conduct geologic mapping of active and potentially active volcanoes and study, and
document the nature and mechanism of landslides and lahars;
Conduct geostructural mapping and investigation of active and potentially active faults
and regional tectonic features;
Study the stratigraphy, petrology, distribution and other characteristics of volcanic
deposits, and determine patterns and changes in volcanic activity as recorded in the
volcanic deposits;
Determine and characterize the distribution, nature, relationship and other features of
faults, subduction zones and other sources of magmatism and earthquakes in the
Philippines;
Study and monitor the geophysical and geochemical characteristics of volcanic systems for
long term hazards assessment and land-use planning; and
Identify and characterize volcanoes for better understanding of volcano processes.
2.5 The Geologic Disaster Awareness and Preparedness Division (GDAPD) is concerned with
providing information packages to the public.
Ma. Mylene M. Villegas
Division Chief
Email: mylene_villegas@yahoo.com
Conduct vulnerability and risk assessment, impact and other social studies to generate
data germane to geologic disaster preparedness planning;
Design and implement effective education-information campaign programs and projects to
promote hazards awareness among stakeholders, especially in geologic disaster prone
areas;
Document, collate, package and disseminate R&D results and information pertaining to
geotectonic phenomena in forms appropriate for PHIVOLCS various end-users;
Expand and maintain an S&T library and systematize the storage and retrieval of
volcanological, seismological, geophysical and other information pertinent to geologic
hazards;
Establish and maintain linkages with tri-media network and authorities and agencies
concerned with disaster prevention and mitigation for timely, accurate and fast
dissemination of information in times of volcanic eruptions, earthquake occurrences and
emergencies arising from related geotectonic phenomena; and
Conduct and organize seminars, workshops and I to give inputs and technical support to
national and local government units and other stakeholders in the formulation of
comprehensive disaster preparedness plans for volcanic eruptions, earthquakes and
related geotectonic phenomena.
2.6 The Finance and Administrative Division (FAD) is concerned with the management of daily
administrative operations.
Delfin C. Garcia
Officer-in-Charge
Email: dcgarcia0510@yahoo.com
Handle personnel transactions, including appointments, leaves, transfer, resignation and

separation
Develop and establish training programs towards the professional development of
PHIVOLCS personnel
Handle financial transactions, maintain accounting records and books of accounts,
prepares and submit financial statements and reports, certify to the availability of funds
and/or allotments and to the correctness of vouchers, journals, bills and other financial
documents;
Render staff advice and assistance on financial and management matters;
Handle cash receipts and disbursements;
File and maintain necessary records and documents;
Procure, store and distribute supplies, materials and equipment;
Handle legal matters and problems affecting the institute;
Provide building maintenance, security, janitorial, communication and transportation
services.
3. PHIVOLCS Field Station Directory Listing

Volcano
Observatory
Taal
Pinatubo
Mayon
Bulusan
Kanlaon
Hibok-Hibok
Seismic
Stations
Antique
Basco
Baguio
Bislig
Cotabato
City
Cagayan de
Oro
Callao
Address
Taal Volcano
Observatory, Buco,
Talisay, Batangas
Pinatubo Volcano
Observatory, Clark
Airbase, Angeles City,
Pampanga
Mayon Volcano
Observatory, Lignon
Hill, Legaspi City, Albay
Bulusan Volcano
Observatory, Cabid-an,
Sorsogon City, Sorsogon
Kanlaon Volcano
Observatory, La Carlota
City College Compound,
La Carlota City, Negros
Occidental
Hibokhibok Volcano
Observatory, Quiboro,
Mambajao, Camiguin
Island
Address
Binirayan Hills, San
Jose de Buenavista,
Antique
Kaychanarianan,
Basco, Batanes
Dairy Farm Compound,
Sto. Tomas Road,
Baguio City
Post I Tabon Hill Top
Bislig City, Surigao del
Sur
Pedro Carolina Hill,
RH1, Cotabato City
Malasag, Cagayan de
Oro City
Aggugadan,
Penablanca, Cagayan
Phone / Fax /
Cellphone No.
(+63-43) 7730293
(+63-45) 5992319
Email
taal@phivolcs.dost.gov.ph
pinatubo@phivolcs.dost.gov.ph
(+63-52) 483-1441 mayon@phivolcs.dost.gov.ph

(+63-52) 824-4097
+63-929 300 6416
bulusan@phivolcs.dost.gov.ph
+63-915 197 5222

+63-917 970 2388
kanlaon@phivolcs.dost.gov.ph
(+63-88) 3870129
hibok@phivolcs.dost.gov.ph
Phone / Fax /
Email
Cellphone No.
(+63-36) 540-8166 antique@phivolcs.dost.gov.ph
+63-939 198 0570 basco@phivolcs.dost.gov.ph
(+63-74) 619-3071 baguio@phivolcs.dost.gov.ph
(+63-86) 853-4068 bislig@phivolcs.dost.gov.ph
(+63-64) 421-9860 cotabato@phivolcs.dost.gov.ph
(+63-88) 855-5838 cagayandeoro@phivolcs.dost.gov.ph
(+63-78) 501-7118 callao@phivolcs.dost.gov.ph
7118
Most station names are municipality or city, some are province or landmark (Callao)
Seismic
Stations
Davao
Dipolog
Gen. Santos
Guinayangan
Kalibo
Kidapawan
Lapu-Lapu
Address
Philippine Science
High School
Compound, Sto. Nino,
Tugbok District,
Mintal, Davao City
Sicayab, Dipolog City
Mindanao State
University Campus,
Fatima, General
Santos City
Calimpac,
Guinayangan, Quezon
Provincial Capitol
Compound, Kalibo,
Aklan
De Mazenoid St.,
Kidapawan City, North
Cotabato
City Hall Compound,
Lapu-Lapu City
Phone / Fax /
Cellphone No.
(+63-82) 2930008
Email
(+63-65) 2122570
(+63-83) 5538133
dipolog@phivolcs.dost.gov.ph
(+63-42) 3034125
(+63-36) 2685395
guinayangan@phivolcs.dost.gov.ph
(+63-64) 5210596
kidapawan@phivolcs.dost.gov.ph
davao@phivolcs.dost.gov.ph
gensan@phivolcs.dost.gov.ph
kalibo@phivolcs.dost.gov.ph
(+63-32) 340-2951 lapulapu@phivolcs.dost.gov.ph

(+63-32) 495-5268
lucban@phivolcs.dost.gov.ph
(+63-42) 5404888
(+63-56) 333masbate@phivolcs.dost.gov.ph
2528
Lucban
Ayuti, Lucban, Quezon
Masbate
City Hall Compound,

Masbate City
Palayan
Singalat, Palayan City
(+63-44) 9405559
palayan@phivolcs.dost.gov.ph
Palo
Arado, Palo, Leyte
palo@phivolcs.dost.gov.ph
Pasuquin
Ilocos Norte
Agricultural College,
Pasuquin, Ilocos Norte
Muelle, Puerto Galera,
Oriental Mindoro
Puerto Princessa City
Science High School,
Sta. Monica, Puerto
Princesa City
Milibili, Roxas City
(+63-53) 3233143
(+63-77) 7750217
Puerto
Galera
Puerto
Princesa
Roxas
Surigao
Provincial Capitol Site,

Surigao City
pasuquin@phivolcs.dost.gov.ph
+63-927 873 7084 puerto_galera@phivolcs.dost.gov.ph

(+63-48) 4341609
(+63-36) 6217832
(+63-86) 2317680
puerto_princesa@phivolcs.dost.gov.ph
roxas@phivolcs.dost.gov.ph
surigao@phivolcs.dost.gov.ph
Seismic
Stations
Sibulan
Sinait
Tagaytay
Address
San Antonio, Sibulan,
Negros Oriental
Tapao, Sinait, Ilocos
Sur
Akle St., Tagaytay City
Tagbilaran
Uptown Housing,
Ubujan District,
Tagbilaran City
Zamboanga
Bethany School Comp., Gov.

Ramos Ave., Zamboanga City
Phone / Fax /
Email
Cellphone No.
sibulan@phivolcs.dost.gov.ph
(+63-35) 4196059
+63-927 996 7310 sinait@phivolcs.dost.gov.ph
(+63-46) 4831401
(+63-38) 4124046
tagaytay@phivolcs.dost.gov.ph
(+63-62) 9851740
zamboanga@phivolcs.dost.gov.ph
tagbilaran@phivolcs.dost.gov.ph
Part II Description of Frontline Services
1. Bulletin, Update, Advisory: Volcano Information

Volcano Bulletin written report issued when there are unusual volcanic activities (for
example ash explosion, remarkable seismic activity, ground deformation) that may lead to an
eruption. Bulletin is also issued when raising (monitored parameters show increasing trend
towards eruption) or lowering (there is confirmed decrease in volcanic activity) a volcano
alert status, or when describing an on-going eruption. It contains concise interpretation of the
volcano observations, which is the basis for public warning issued to avoid delineated danger
zones. Warning information regarding the hazards posed by the volcano may start from
prohibition of entry into the volcanos permanent danger zone, expansion of the delineated
danger zone, and delineation and identification of areas that are highly endangered by the
various hazards associated with the volcanos on-going activity.
Volcano Advisory written report issued when the volcano exhibits an increasing volcanic
activity, or any other sudden changes in activity, but that the observations are not sufficient
to warrant upgrading of the volcanos alert status. If volcanic activity continues to increase,
the advisory may be upgraded to a bulletin. An advisory is also issued during typhoons or
period of continuous heavy rainfall capable of generating lahars. It advises people to avoid
areas prone to lahar inundation.
Volcano Update report of monitored parameters in tabulated format, which are issued
when the volcano shows no significant changes in its activity or volcanic activity remains
unremarkable. Updates are issued daily to keep the public abreast of the monitored volcano
parameters.
Contact Person(s):
Duty Officer (or Scientist-of-the-Day)
VMEPD, 3rd Floor
Document(s) required: (none)
To request:
Call the Duty Officer and provide fax number. (Note: Bulletin, Update and Advisory are
normally provided to list of priority concerned authorities.)
Processing Time: The volcano bulletin, update, or advisory will be sent immediately.
Fees: (none)
2. Bulletin: Earthquake Information

Earthquake Information written report of significant - usually perceptible or felt earthquake events. This contains information about the earthquake occurrence, such as date
and time of the event, location, magnitude and the reported intensities. This is immediately
relayed to concerned authorities and local government units, disaster agencies and the
media.
Contact Person(s):
SOEPD, 3rd floor
To request:
Call the Duty Officer and provide fax number. (Note: Bulletin is normally provided to list of
priority concerned authorities.)
Processing Time: The volcano bulletin, update, or advisory will be sent immediately.
Fees: (none)
3. Catalogue: Earthquake Data

Waveform Data the shape and the form of an earthquake record. The term waveform refers
to the shape of the graph of varying amplitudes against time. An instrument called
seismograph can be used to pictorially represent the wave as a repeating image on a
seismogram or LCD screen.
Earthquake Catalogue - Compilation of a uniform database and catalogue of seismicity for the
historical, early instrumental and instrumental periods. An earthquake catalogue is a list or
tabulation of earthquake data, typically compiled or grouped together because they share a
common type, origin, means of detection, or method of discovery. Earthquake catalogues are
the result of past earthquake events.
Contact Person(s):
Duty Officer (or Scientist-of-the-Day), Data Management Section
SOEPD, 3rd floor
Document(s) required:
1. Data User Agreement
To request:
1. Submit the required documents to the Duty Officer;
2. Fill out a request form;
3. Pay to Cashier the appropriate fees indicated in the Order of Payment issued by the Duty
Officer;
4. Show the Official Receipt issued by Cashier to the Duty Officer for documentation. This
also serves as your claim stub;
5. Call PHIVOLCS after three (3) working days to confirm availability of request;
6. Claim the Earthquake Data showing the Official Receipt as proof that the claimant is the
requesting party or its authorized representative.
Processing Time: 3 days

Fees: PhP10.00/printed A4-size page, PhP100.00/megabyte of digital data
4. Catalogue: Volcano Information

This includes description of the volcano, its physical features, location and accessibility,
classification (active, inactive or potentially active volcano), geological features, studies or
field investigations undertaken at the volcano, monitoring methods and techniques employed
(if applicable) and historical eruptions (usually extracted from the volcano catalogue).
Contact Person(s):
Receiving Officer (or Scientist-of-the-Day)
VMEPD, 3rd floor
Documents required: (none)
To request:
2. Pay to Cashier the appropriate fees indicated in the Order of Payment issued by the
Receiving Officer;
3. Show the Official Receipt issued by Cashier to the Receiving Officer for documentation.
This also serves as your claim stub;
5. Claim the Volcano Information, showing the Official Receipt as proof that the claimant is
the requesting party or its authorized representative.
Fees: PhP150.00/A4-size page color print; PhP10.00/A4-size page black-and-white print;
PhP2.00/A4-size page photocopy
Certification
PHIVOLCS Certification states whether a volcano or earthquake hazard is present or absent in
an area. It is required by certain government agencies as a supporting document in relation
to a customers application for loan, permit for land development and other government
transaction. PHIVOLCS Certification by itself is NOT an approval, endorsement or
authorization for further government procedure.
PHIVOLCS issues certification for various earthquake and volcano hazards. PHIVOLCS may also
issue certification other than those listed above for cases falling within its field of expertise.
5. Certification: active faults, lahar, pyroclastic flow, lava flow, volcano

Permanent
Danger Zone
Contact Person(s):
Receiving Officer (or Scientist of the Day)
GGRDD, 2nd floor
1. Vicinity Map of lot or area to be certified showing easily-identifiable landmarks and in
appropriate scale photocopy
2. Transfer Certificate Title (TCT) photocopy
All documents submitted to PHIVOLCS shall be part of PHIVOLCS records. These will not be
returned to the customer.
To request:
1. Submit the required documents to the Receiving Officer;
Receiving Officer;
6. Claim the Certification showing the Official Receipt as proof that the claimant is the
Fees (apply to each lot or contiguous parcels of land): PhP500.00 for business, government,
corporate request and use. PhP100.00 for personal and individual use.
6. Certification: Earthquake Occurrence

Contact Person(s):
SOEPD, 3rd floor
1. none
To request:
Officer;
5. Claim the Certification, showing the Official Receipt as proof that the claimant is the

Fees: PhP500.00 for business, government, corporate request and use. PhP200.00 for
personal and individual use.
7. Certification: volcano current status, others

Short-term Volcanic Hazards - these are hazards posed by volcanoes which are showing
signs of growing unrest or is erupting. As the volcanos status is raise from Alert Level 0 to
Alert Level 1 or higher, VMEPD regularly issues volcano bulletins or updates.
Contact Person(s):
Receiving Officer (or Scientist-of-the-Day)
VMEPD, 3rd floor
To request:
Receiving Officer;
6. Claim the Certification showing the Official Receipt as proof that the claimant is the
Fees: PhP500.00 for business, government, corporate request and use. PhP100.00 for
personal and individual use.
8. Hazard Maps: Earthquake

PHIVOLCS produces maps showing areas prone to earthquake hazards. These are made
available to users either as printed output or digital data.
Ground Shaking Hazard Map - produced by the computation of the probability of
occurrence of ground shaking over a given time period of seismic hazard and related
uncertainties at appropriate scales
Seismicity Map - shows the plots of epicenters of earthquakes, indicating magnitude and
depth, that occurred in a particular area and period
Contact Person(s):
SOEPD, 3rd floor

To request:
Officer;
6. Claim the Hazard Map, showing the Official Receipt as proof that the claimant is the
Fees: PhP150.00/A4-size page color print. PhP300.00 for digital data in pdf format.
9. Hazard Maps: other earthquake hazards

Active Faults and Trenches Map show the distribution of earthquake generators in
the Philippines
Earthquake-induced Landslide Hazard Map indicative regional map showing areas at

high-, moderate-, or low-risk to slope failure
Liquefaction Hazard Map - indicative regional map showing areas prone to ground
failure
Tsunami Hazard Map show the computed worst-case tsunami wave height, inundation, and
arrival times coming from the largest credible earthquake from an off-shore earthquake
generator
Contact Person(s):
GGRDD, 2nd floor
To request:
1. View and select from the catalogue of printed hazard maps available from the Receiving
Officer;
2. Fill out a request form, indicating whether a printed map or digital data is desired;
Receiving Officer;
6. Claim the Hazard Map, showing the Official Receipt as proof that the claimant is the
Processing Time: (3 days)
Fees: PhP150.00/A4-size page color print. PhP300.00 for digital data in pdf format. PhP2/A4size page photocopy
10. Hazard Maps: Volcano

Lahar Hazard Map shows the areas prone to rain-induced flow of volcaniclastic deposits on
slopes of active volcanoes; available for selected active and potentially active volcanoes of
the Philippines Pinatubo, Mayon, Bulusan, Hibok-hibok, Kanlaon, Iriga, Parker, Cabalian,
Banahaw.
Lava Flow Hazard Map shows the areas prone to stream-like flows of hot incandescent
molten materials from an erupting volcano; available for selected active volcanoes of the
Philippines.
Pyroclastic Flow Hazard Map - shows the areas prone to turbulent flows of hot gases, ash
and rocks from an erupting volcano; available for selected active volcanoes of the
Philippines.
Contact Person(s):
GGRDD, 2nd floor
Documents required: (none)
To request:
1. View and select from the catalogue of printed hazard maps available from the Receiving
Officer;
2. Fill out a request form, indicating whether a printed map or digital data is desired;
Receiving Officer;
6. Claim the Hazard Map showing the Official Receipt as proof that the claimant is the
Processing Time: (3 days)
Fees: PhP150.00/A4-size page color print. PhP300.00 for digital data in pdf format. PhP2/A4size page photocopy
11. Educational Package

The Institute provides group tours (e.g schools, GOs, NGOs) a venue for lecture, film showing,
and guided exhibit viewing. Smaller groups of students (15 pax or less) are also allowed to
view the Data Receiving Center (DRC). Technical personnel are tapped to give them
lectures. Film showing may be any of the following: volcanoes and volcanic hazards,
earthquake or tsunami. Technical personnel are available to answer questions after video
viewing or during exhibit viewing.
Contact Person(s):
Ms. EUMELIA BELO
GDAPD, 2nd floor
Direct line (+63-2) 927-4524
1. Letter of Request. Address all letters to DR. RENATO U. SOLIDUM, JR. PHIVOLCS Director.
All letters must be signed over printed name and contain the complete address and contact
landline number of the school or tour agencies. The letter must also indicate the name of
school and number of participants. Total number of students (including parents, faculty and
staff) per package must not exceed 300.
To request:
1. Letter of Request can be faxed, hand-carried or mailed;
2. Ms. BELO will contact the requestee to confirm receipt of request and if request can be
accommodated on date specified in the request.
Policies:
1. All bookings must be requested at least one week in advance. Available days for the trip
are Tuesday to Friday, between 8am to 11am and between 1pm to 4pm;
2. Acceptance of bookings is on first come first serve basis;
3. School coordinator/s of the trip must confirm their schedules right after sending their
communication especially those sent by fax or mail. Unconfirmed bookings and lastminute changes especially on the time reservation will not be entertained;
4. Strict compliance with time reservation is recommended. We emphasize that client must
book or reserve the time that is most realistic for the group upon consideration of travel
time (including allowance for traffic, etc) from the point of origin to PHIVOLCS;
5. School coordinators must remind all students about their students behavior while in the
premises of PHIVOLCS. Vandalism, loitering, shouting, eating and drinking inside
theauditorium, and other non-desirable behavior are strictly prohibited.
Processing Time: 1 day
Fees: PhP5/person
12. Information Packages

Information packages are in the form of flyers, pamphlets, leaflets, posters, comics,
brochures, and scientific papers or proceedings which are available in either printed or
digital format. These materials contain general information on Philippine volcanoes,
volcanic activities, volcanic hazards, earthquakes, tsunami and related geotectonic processes,
their threats and how the effects from these hazards can be reduced or avoided. Flyers on
earthquakes and volcanoes are free of charge. On the other hand
brochures, scientific papers and proceedings are for sale.
Contact Person(s):
Ms. FELOMINA F. CAYABYAB (printed materials)
Ms. LUCILLE ROSE DEL MONTE (digital format)
GDAPD, 2nd floor
Direct line (+63-2) 927-4524
A. Document(s) required for single copy: (none, for single copy only of flyers and posters
that are free of charge)
To request:
1. View and select from the list of printed materials available from the attending Officer;
2. Fill-up the request form.
3. GDAPD staff gathers information materials and releases to the client
Processing time: immediate
Fees: (none)
B. Document(s) required for multiple copies: (For organizations requesting for multiple
copies of flyers and posters that are free of charge)
1. Letter of request. Address all letters to DR. RENATO U. SOLIDUM, JR. PHIVOLCS
Director.Indicate the number of copies needed and purpose.
To request:
1. Hand-carry, mail or fax letter of request.
2. If hand-carried, Ms. CAYABYAB or Ms. Del Monte will receive your letter request. If
request was mailed or faxed, confirm by calling if request was received by GDAPD and if
request could be accommodated;
3. If request can be accommodated, fill-up the request form prior to release of printed
materials;
4. GDAPD staff gathers information materials and releases to the client.
Processing time: same day as receipt of request
Fees: (none)
C. Document(s) required for print materials that are for sale: (none)
To request:
1. View and select from the list of printed materials available from the attending GDAPD
personnel;
2. GDAPD personnel will issue Order of Payment for material(s) chosen;
GDAPD personnel;
4. Client returns to GDAPD and shows Official Receipt to GDAPD personnel;

5. GDAPD personnel gathers information materials and releases to the client.
Processing time: immediate
Fees: (varies, see Annex 3)
13. Information Package: Duplication of Audio-Visual materials and Digital Images

Customers may select from six (6) documentaries with the following titles produced by
PHIVOLCS:
Ang Lahar: Parusa Ba O Paghamon;
Ang Pagputok Ng Bulkang Mayon, 1993;
The Killer Quakes, 1990;
The Danger is far from Over (1991 Pinatubo Eruptions); and
Mindoro Earthquake
Tsunami
Also available are sets of slide and digital photograph collection of volcanic eruption events
and impacts, panoramic view of the Philippines six most active volcanoes namely: Mayon,
Taal, Pinatubo, Bulusan, Kanlaon and Hibok-Hibok and impacts of earthquake events.
Contact Person(s):
LUCILLE ROSE DEL MONTE
GDAPD, 2nd floor
Direct line (+63-2) 927-4524
1. Data User Agreement if request is for raw footages.
To request:
1. View and select documentaries or photos from the collection. Ms. Del Monte
will assist you in the process.
2. Fill-up the request form. List down selected documentaries or photos in the space
provided in the request form. A maximum of 2 documentaries is allowed per client.
3. After the selection, the GDAPD personnel shall take the blank CD and will issue Order of
Payment for material(s) chosen;
GDAPD personnel;
5. Show the Official Receipt issued by Cashier to the GDAPD personnel for documentation.
6. Call PHIVOLCS after four (4) working days to confirm availability of request;
7. Claim the CD or DVD, showing the Official Receipt as proof that the claimant is the
Processing time: Four (4) days
Fees: PhP50.00 pesos per documentary; PhP5.00 per photograph or image (additional
PhP25.00 for CD or DVD if not provided by customer).
Borrowing of the original tape or copying to flash disks is not allowed.
14. Information Package: Exhibit on-loan

Exhibit collection of framed posters or mounted diagrams for public viewing. These are
displayed at the PHIVOLCS Main and field stations. Exhibits are mostly composed of 3dimensional models of The Planet Earth, Plate Tectonics, and Relief Map of the Philippines
Showing the Volcanoes and Earthquake Generators as well as framed and laminated posters
about volcanology and seismology. Replication of exhibit is the responsibility of the client.
However, PHIVOLCS provides technical assistance in the design of exhibit and may lend
framed and laminated mobile displays.
Contact Person(s):
Mr. MELCARIO D. PAGTALUNAN
GDAPD, 2nd floor
Direct line (+63-2) 927-4524
1. Letter of Request. Address all letters to DR. RENATO U. SOLIDUM, JR. PHIVOLCS Director.
Indicate the topics of interest, date, duration and venue of exhibit, targeted audience
and materials needed.
To request:
1. Hand-carry, mail or fax letter of request;
2. If hand-carried, Mr. PAGTALUNAN will receive the letter request.
3. If request has been approved, fill-up the request form;
If request was mailed or faxed, Mr. PAGTALUNAN will confirm by calling if requested
materials are available or request has been approved;
4. Set appointment with Mr. PAGTALUNAN to visit the office and select exhibit materials to
be borrowed.
5. Set date to pick-up exhibit materials;
6. Before exhibit materials can be taken out of PHIVOLCS, client will fill out the Exhibit
Materials Gate Pass form. Transport of materials to the venue and back to PHIVOLCS is
the
responsibility of the client.
Processing time: Four (4)
days
Fees: (varies, covers cost of digital data and/or guarantee deposit to cover cost of repair in
case of damage to exhibit materials on loan to client)
15. Laboratory Services

PHIVOLCS provide X-Ray Fluorescence (XRF) analysis for rock samples, including sample
preparation.
Ms. NORA CAMPITA
VMEPD, 3rd floor
Material(s) required:
1. Specimen for analysis, at least two (2) grams
To request:
1. Make an appointment with a contact person;
2. Bring the specimen for analysis, fill-up Request Form;
Contact Person;
4. Show the Official Receipt issued by Cashier to the Contact Person for documentation.
Call PHIVOLCS after five (5) working days to confirm availability of request;
5. Claim the Results of Laboratory Analysis showing the Official Receipt as proof that the
This
claimant is the requesting party or its authorized representative.
Processing time: at least 5 days (subject to changes in laboratory-use schedule)

Fees: (PhP3,000.00)
Unit costs are for quantitative analysis (w/ standards) of 10 major element oxides (SiO2, TiO2,
Al2O3, Fe2O3, MnO, MgO, CaO, Na2O, K2O, P2O5) and 7 trace element oxides (NiO, Rb2O, SrO,
Y2O3, ZrO2, ZnO, Cr2O5)
16. Library Services and Photocopy

PHIVOLCS library has a collection of books, journals, news clippings related to volcanoes,
volcanic activity, volcanic hazards, earthquakes and earthquake hazards and tsunamis. In
addition, PHIVOLCS materials could be photocopied for a fee.
Contact Person(s):
Ms. JOAN M. BELIRAN
Library, Ground floor
To request:
1. Researchers and users are requested to sign in a Library Users Logbook;
2. Our librarians will assist researchers and users to access our collection;
3. Photocopying service can be arranged with the librarians.
PHIVOLCS library collection is for room-use only and cannot be signed out by none-PHIVOLCS
personnel. Some manuscripts cannot be photocopied in full (for example, thesis materials).
Processing Time: immediate
Fees: (none for library services), PhP3.00/A4-size page photocopy of PHIVOLCS materials.
17. Resource Person

PHIVOLCS provides resource person(s) either as lecturer, facilitator, observer to requesting
organizations. Standard lecture packages are basic information on volcano and volcano
hazards, earthquake and earthquake hazards, and tsunami and tsunami hazards. Resource
person can also provide specialized topics related to Geosciences. Facilitators or observers
could be requested to assist during exercises or drills for earthquake or tsunami evacuation,
subject to availability of personnel.
Contact Person(s):
Ms. FELOMINA F. CAYABYAB
GDAPD, 2nd floor
Direct line (+63-2) 927-4524
1. Letter of Request. Address all letters to DR. RENATO U. SOLIDUM, JR., PHIVOLCS Director.
Please state the topic and number of participants, place, date and time of lecture, contact
landline number(s) and contact person of requesting agency.
Additional requirements - Requesting Agency should provide:
1. Transportation (pick-up and bring back resource speaker to PHIVOLCS Main Office);
2. Computer and LCD projector as lecture presentations are in powerpoint format;
3. Meal(s) and accommodation if outside Metro Manila and requiring overnight stay.
To request:
1. Hand-carry, mail or fax letter of request. Letter of request must be received by PHIVOLCS
at least one (1) week prior to date of activity;
2. If hand-carried, Ms.Cayabyab or a GDAPD personnel will receive your letter request. If
request was mailed or faxed, Ms. Cayabyab will confirm by calling if request has been
received;
3. Follow-up after two (2) working days from receipt of request.
4. If necessary, request contact information of Resource Person;
Fees: (none), incidental travel expenses if incurred by Resource Speaker
Processing Time: 2 days (request should be received two weeks ahead of scheduled activity).
18. Technical Inquiries and Assistance for other specific needs

PHIVOLCS will answer queries and requests for assistance regarding earthquake, volcanoes
and other matters that fall within its mandates and expertise.
Response or action to be taken by PHIVOLCS varies depending of assistance required.
A. Walk-in customers with queries
Proceed to Customer Care Desk and you will be directed to the appropriate Division.
Processing time: (immediate)
Fees: (none)
B. Written requests for assistance or inquiries
Letter of Request. Address all letters to DR. RENATO U. SOLIDUM, JR., PHIVOLCS Director.
Please state purpose, topics or field of interest and assistance needed, contact person and
information of requesting person or agency.
To request:
1. Letter of Request can be faxed, hand-carried or mailed;
If hand-carried letter of request:
1. Proceed to Customer Care Desk;
2. The Customer Care Officer will direct you to the appropriate Division;
3. The Duty Officer (or Scientist of the Day) of the Division will receive the letter of request
and assist you.
If mailed or faxed letter of request
1. Confirm by calling the Directors Office if request was received;
2. Call the Directors Office after 3 days. Response or action by PHIVOLCS depends on nature
of request.
Processing time: (varies, maximum 5 days)
Fees: (varies or none, depends on nature of request)
C. Phone-in queries
Customer Care Officer will assist or direct caller to the appropriate Division.
ANNEX
1. Request Forms
1.1 Request Form for Certification
1.2 Request Form for Maps
1.3 Request Form for Digital Data and Published Materials
1.4 Request Form for Earthquake Data Printed Materials
1.5 Request Form for PHIVOLCS
1.6 Request Form for Exhibit Materials
1.7 Request Form for Laboratory Analysis
2. Agreements
2.1 Certificate of Undertaking
2.2 Data-user Agreement
3. List of Various Materials for distribution and duplication
4. Schedule of Fees
ANNEX 1
1.1 Request Form for Certification
PHILIPPINE INSTITUTE OF VOLCANOLOGY AND SEISMOLOGY

Department of Science and Technology
CP Garcia Ave., UP Campus. Diliman, Q.C.
*Reference No.: RC-
Date
_20
REQUEST FOR CERTIFICATION

Requestee
Mobile Number
Tel Number
Fax Number
Affiliation & Position

Mailing Address
Please check what best describes you or your organization
Lot owner
Land Developer
Real estate agent/broker
Business operator
Consultant
Government Agency/Unit
Type of Certification
Fault hazards
Seismic hazards
Earthquake occurrence
Purpose, please state
Location of Property/ies
Lot_ Block
Subd_
Documents submitted
Claim by
Pick up
Student
Others, please state
Lahar hazards
Volcano hazards (long-term)
Volcano hazards (short-term)
Lot_
Block
Vicinity map
Subd_
Lot_
User Agreement
Mail
Block
Subd_
Fax
For PHIVOLCS use
Amount Due
OR Number
Released by & Date:
--------------------------------------------------------------------------------------------------------------------*Convention for Reference No: RC-x-mon-yy-000; x is prefix for division (V-volcano, S-seismology, Ggeology); mon is month, yy is year, 000 is consecutive number in order of receipt of request. Example
RC-G-jan-09-001
ANNEX 1
1.2 Request Form for Maps

*Reference No. RM-
Date
_20

CP Garcia Ave., UP Campus.Diliman, Q.C.
REQUEST FOR MAPS

Requestee
Mobile Number
Tel Number
Fax Number

Mailing Address
Lot owner
Land Developer
Business operator
Consultant
Type of map
Active faults
Lahar and flood hazards
Volcano hazards
Seismic hazards
PGA
Active Volcanoes
No. of copies Description (print size or digital, Map title)
Student
Unit Cost
Amount

Claim by
Pick up
Mail
Fax
For PHIVOLCS use
Amount Due
OR Number
Released by and Date:
------------------------------------------------------------------------------------------------------------------*Convention for Reference No: RM-x-mon-yy-000; x is prefix for division (V-volcano, S-seismology, Ggeology); mon is month, yy is year, 000 is consecutive number in order of receipt of request. Example
RM-G-jan-09-001
ANNEX 1
1.3 Request Form for Data

*Reference No.: DT-
Date
_20
REQUEST FOR DIGITAL DATA / PUBLICATION

Requestee
Mobile Number
Tel Number
Fax Number

Mailing Address
Lot owner
Land Developer
Business operator
Consultant
Type of data
MMEIRS Report
Volcano Catalogue Data
xxx
xxx
No. of copies Description (title, print size or digital format)
Student

Unit Cost
Amount

Claim by
Pick up
Mail
Fax
Approved by:
For PHIVOLCS use
Amount Due
OR Number
*Convention for Reference No: DT-x-mon-yy-000; x is prefix for division (V-volcano, S-seismology, Ggeology); mon is month, yy is year, 000 is consecutive number in order of receipt of request. Example
DT-G-jan-09-001
ANNEX 1
1.4 Request Form for Data

*Reference No.: EQ-
Date
REQUEST FOR EARTHQUAKE DATA
Requestee
Mobile Number
Tel Number
Fax Number

Mailing Address
Student
Professional Researcher
Consultant
Type of data
Earthquake Catalogue
Seismicity Map
Required Information
Coordinates of Area
Latitude
from
N to
Longitude
from
E to
Documents submitted
Claim by
Pick up
Wave Form
Cut-off Magnitude
(between 1 to 9)
Date range
to
(available 1900 to present)
N
E
Depth range_
(0 to 999 km)
Data-User Agreement
Mail
to
Memo of
Fax

Approved by:
For PHIVOLCS use
Amount Due
OR Number
-------------------------------------------------------------------------------------------------------------------------------------------*Convention for Reference No: EQ-x-mon-yy-000; x is prefix for division (V-volcano, S-seismology, Ggeology); mon is month, yy is year, 000 is consecutive number in order of receipt of request. Example
EQ-S-jan-09-001
_20
ANNEX 1
1.5 Request Form for Printed Materials
REQUEST FOR INFORMATION MATERIALS

Name
Signature
Date
Company/Agency/School
Address
Contact No/s
Purpose
List of Materials
Posters
1. Earthquake(Are You Prepared?) (2004)
2. Philippine Earthquake Intensity Scale(PEIS)(2007) (pls. indicate language)
3. What To Do Before, During and After an Earthquake (1997)
4. Ano ang Dapat Gawin Bago,Habang Nagaganap at Matapos and Lindol(2005)
5. TSUNAMI (2006)(pls. indicate language)
6. What To Do Before During and After an Ashfall (2002)
Flyers
1. PHIVOLCS (2008)
2. Volcanoes of the Philippines (2002)
3. Philippines Six Most Active Volcanoes (2002)
4. Bulusan Volcano Profile (rev. May 2007)
5. Kanlaon Volcano Profile (2003)
6. Mayon Volcano Profile (2006)
7. Taal Volcano Profile (2003)
8. Monitoring Philippine Active Volcanoes (Mayon Volcano)(2004)
9. Monitoring Philippine Active Volcanoes (Kanlaon Volcano)(2006)
10. Volcanic Hazards at Kanlaon Volcano (2006)
11. Earthquake and Earthquake Hazards (2006)
12. Ang Lindol at ang Mga Panganib na Dulot Nito (2005)
13. EarthquakeDont Panic (What To Do Before, During, and After an Earthquake)(2004)
14. Lindol (Alamin and Dapat Gawin Bago, Habang Nagaganap at Matapos ang Lindol) (2005)
15. Panukat ng Pagyanig ng Lindol (PEIS) (2005)
16. How to Conduct An Earthquake Drill in School (2005)
17. Tsunami Primer (2006)
18. Tsunami Flyer (2006)(pls. indicate language)
19. Developing A Tsunami Prepared Community (2008)
20. The Reina Project : Barangay-level IEC (2006)
Others: (please continue at the back if space is insufficient)
GDAPD Form (rev. 25 February 2009)
Released by:
Date:
Quantity
ANNEX 1
1.6 Request Form for Exhibit Materials

ACKNOWLEDGEMENT
AGENCY:
DIVISION PASS NO.
NAME:
DATE:
(Signature over printed name)
Hereunder is a list of exhibit materials that I shall bring OUT/IN of PHIVOLCS premises:
ITEM NO.
QTY
Unit
DESCRIPTION
PURPOSE
EXHIBIT MATERIALS GATE PASS

EXIT Requested by:
ENTRY Requested by:
Head of Exhibit Section
Signature over Printed Name
Pass-out Authorized by:
Pass-in Authorized by:
Division Chief
Head of Exhibit Section
Items Pass-out Checked by:
Items Pass-in Checked by:
PHIVOLCS Security Guard
PHIVOLCS Security Guard

Date Returned:
ANNEX 1
1.7 Request Form for Laboratory Analysis

Reference No.: LAB-
Date
REQUEST FOR LAB ANALYSIS
Requestee
Mobile Number
Tel Number
Fax Number

Mailing Address
Student
Professional Researcher
Consultant
Laboratory
Petrology: thin section
Geochemistry: X-Ray
Fluorescence (XRF)
Water sample
Required minimum amount per sample: 2 grams rock/solid sample; 1 liter water/liquid sample
Sample ID
Locality
Type (rock, powder, soil,
Unit Cost
Amount
others)

Claim by
Pick up
Mail
Fax
For PHIVOLCS use
Amount Due
OR Number
Payment upon submission of request

Results shall be available after 5 working days (subject to changes in laboratory use
schedule)
Unit costs are for quantitative analysis (w/ standards) of 10 major element oxides (SiO2,
TiO2, Al2O3, Fe2O3, MnO, MgO, CaO, Na2O, K2O, P2O5) and 7 trace element oxides (NiO,
Rb2O, SrO, Y2O3, ZrO2, ZnO, Cr2O5)
_20
ANNEX 2
2.1 CERTIFICATE OF UNDERTAKING

MEMORANDUM OF UNDERTAKING
(To be signed by the party receiving seismological data from PHIVOLCS)
1. The data supplied by PHIVOLCS will be used only for the mentioned purpose.
2. The data are meant exclusively for our own use and shall not be passed on to any other
party or agency (local or foreign) either in part or in full. If so needed, prior approval in
writing will be taken from PHIVOLCS for the same.
3. The data shall not be used for commercial purpose or to earn consultancy fees,
honoraria, etc.
4. Due acknowledgement shall be given to PHIVOLCS for the source of data in all reports/
publications etc. brought out by us.
5. The data supplied by this office will not be put on internet or will not be transmitted
through any electronic media.
6. Findings of the data shall be communicated to PHIVOLCS.
Office/Company:
Address:
Name & Signature:

Head of Office/Company:
Or Authorized Representative:
Designation
Date:
ANNEX 2
2.2 Data User Agreement

DATA USER AGREEMENT

This PHIVOLCS Data User Agreement is executed and entered in this
day of
, 20
, by and between PHIVOLCS and the DATA RECIPIENT(s) with the
following personal details:
Name of data recipient
Company / Affiliation
Title / Position of recipient
Signature of recipient
:
:
:
:
The following data have been requested and acquired:

Type of Data
Location / Study area

Format of Data
Storage medium
Data prepared by
Data released by
Comments / remarks
Agreements:
1. It is agreed that the data described above, requested and acquired by the recipient, would
be used solely for (state project title and purpose)
.
2. It is agreed that PHIVOLCS would be given a copy of products resulting from the requested
data (printed maps, report, others).
3. It is also agreed that the data shall not be used for commercial purpose and it shall not be
distributed to a third party.
CONFORME:
Data Recipient
Approved by:
RENATO U. SOLIDUM, JR
Director
Date
ANNEX 3
List of Available Information Materials

3.1 Set of Slides available for Duplication*:
1. Canlaon Volcano
2. Bulusan Volcano
3. Hibok-Hibok Volcano
4. Mayon Volcano, 1954 to 1999
5. Mayon Volcano Eruption, 1984 Mudflow & Night scene
6. Mayon Volcano Eruption, 1984 - Summit
7. Mayon Volcano Pyroclastic Flow, 1984
8. Mayon Volcano Ash Fall, Climbing Mayon, Equipment, Evacuation Center, Gullies, &
Infrastructure, 1984
9. Mayon Volcano Eruption, 1984 PHIVOLCS in Action, steaming & Vegetation
10. Mayon Volcano Eruption, 1984 Lahars & Lava
11. Mayon Volcano Eruption, 1993
12. Mayon Volcano Eruption, 1993 Crater
13. Mayon Volcano Eruption, 1993 Impacts
14. Mayon Volcano Eruption, 1993 Night Scene
15. Mayon Volcano Eruption, 1993- Panoramic Shot
16. Other Volcanoes (potentially & inactive)
17. Pinatubo Volcano Eruption, 1991- Pre-Eruption & Eruption
18. Pinatubo Volcano Eruption, 1991 Impacts
19. Taal Volcano # 1
20. Taal Volcano # 2
21. Volcanoes & Earthquake (foreign)
22. Northern Luzon Earthquakes 16 July, 1990
23. Mindoro Earthquakes Nov. 15, 1994
24. Instruments, QRT & Stations
3.2 Sets of Printed Photographs*:
1. Bulusan Volcano
2. Canlaon Volcano
4. Pinatubo Volcano Eruption, 1991
5. Taal Volcano
6. Other Volcanoes
7. Earthquake- July 16, 1990
8. Earthquake- Mindoro- Nov. 15, 1994
9. Pinatubo Lahars
10.Exhibits
11. Stations
12. Seminars and other activities
13. Tribal
*all sets listed here are subject to availability
ANNEX 3
3.3 Contact Print sets with Negatives

1. Earthquakes - July 16, 1990 - Northern Luzon
2. Earthquakes, Nov. 15, 1994 Mindoro
3. Exhibit negatives only
4. Canlaon Volcano, Mt. Parker, QRT, Resettlement Area & Stations.
5. Lahars, 1995
8. Mayon Volcano Eruption, 1995, 1997 & 1999
9. Pinatubo Volcano Eruption, Part I and Part II
11. Seminar/Workshop, etc.- negatives only
12. Other Activities negatives only
13. Taal volcano
14. Tribal group I VI
3.4 Lists of Video Documentaries available*:
1. Ang Lahar: Parusa Ba O Paghamon
2. Ang Pagputok Ng Bulkang Mayon, 1993
3. The Killer Quakes, 1990
4. The Danger is far from Over(1991 Pinatubo Eruptions)
5. Mindoro Earthquakes
6. Tsunami
*all sets listed here are subject to availability
ANNEX 4
4. Schedule of Fees
[DOST-PHIVOLCS LETTERHEAD HERE]
May 12, 2004

PHIVOLCS MEMORANDUM CIRCULAR NO. 01
Series of 2004
SUBJECT: Rates of Charges/Fees for Rentals of Facilities, Services Rendered

and Materials and Articles Sold by PHIVOLCS.
Conformably with Sec. 9, par (2), Chapter 2, Book VII of Executive Order No. 292
(Administrative Code of 1987), the following rates of charges/fees shall be collected by
PHIVOLCS for use/rental of its facilities, services rendered and materials and articles
sold to interested parties:
Particulars
Charges
A. FACILITIES:
I. Auditorium rental:
Use of Space (inclusive of sound system and
chairs)
Minimum of 4 hours
Excess of 4 hours
Use of video projection
Minimum of 4 hours
Excess of 4 hours
II. Lodging Rooms

1. For visitors with collaborative projects with
PHIVOLCS (The minimal rate will be for
maintenance fee such as linen laundry,
electricity and water)
2. For visitors without collaborative projects
III. Use of Field stations (for maintenance fee)
6,000.00
1,500.00 per hour
1,500.00
375.00 per hour
300.00 per day
600.00 per day

100.00 per night/person
ANNEX 4
B. PRODUCTS
I. Sale/Reproduction of Maps
A4 (8-1/2 x 11)
A3 (11 x 17)
A2 (22 x 34)
A1 (24 x 36)
A0 (36 x 48)
II. Earthquake and Volcano Data Reduction and
Retrieval (e.g. seismicity, volcano monitoring
And historical eruptions data)
Print (Colored)
150.00/sheet
300.00
(including CD)
Print (Colored)
Digital
300.00/sheet
Not applicable
600.00/sheet
Not applicable
1,200.00/sheet Not applicable
2,400.00/sheet Not applicable
10.00 / page
(laser print)
III. Certification
Individual/Personal
Lahar/fault certification
EQ occurrence (with data retrieval)
Volcano Hazard Certificate
100.00 / site
200.00 / site
100.00 / site
Corporate/consultancy/government agencies
500.00 / site
IV. Photocopying (Black and White only)

Large Format
Letter Size (8-1/2 x 11 x A4)
Internal Technical Report
Digital
100.00/mbyte
(minimum)
20.00 / sheet
2.00 / sheet
200.00 / report (max. of 100
pages)
In excess of 100 pages and
for selected pages P2.00
per page
V. Reports/Maps in PDF format
10.00 / page (laser print

B&W)
200.00 (digital exclude
diskette or CD)
VI. Package educational tour / fieldtrip
5.00 / head
(maximum of 300 students/tour)
VII. Print Materials

1. Philippine Journal of Volcanology and
Seismology
200.00
ANNEX 4
2. PHIVOLCS Professional Papers:

a. Paper 1: The Marikina Valley Fault
System: Active Faulting in Eastern
Metro Manila (Daligdig,
Punongbayan, Besana and Tungol,
1997)
b. Paper 2: Evolving Seismogenic
Structures under Pinatubo Volcano,
Philippines (Ramos, Hamburger and
Pavlis, 1997)
200.00
200.00
3. PHIVOLCS Quick Response Team Reports

(CY 1995, 1996, 1997, 1998, 1999)
4. PHIVOLCS Volcanological and
Seismological Monograph: 1993 Eruptions of
Mayon Volcano
200.00
5. Earthquake, Earthquake Hazards and

Philippine Seismicity
100.00
6. Volcanoes of the Philippines
100.00
7. PHIVOLCS Reports
a. Report No. 1 : Lahar Studies
100.00
b. Report No. 2: 15 November 1994

Mindoro Earthquake: Preliminary Report
of Investigation
c. Report No. 4: The Kanlaon Volcano
Unrest
8. Proceedings:
< inch thick
> inch thick
9. Fire and Mud Books
VII. CD Packages (PDF format)
1. PHIVOLCS Professional Paper 1: The
Marikina Valley Fault System: Active
Faulting in Eastern Metro Manila
(Daligdig, Punongbayan, Besana and
Tungol, 1997)
200.00
100.00
50.00
100.00
200.00
4,000.00
200.00
ANNEX 4
2. Earthquake, Earthquake Hazards and

Philippine Seismicity
100.00
3. PHIVOLCS Quick Response Team Reports

(CY 1995, 1996, 1997, 1998, 1999)
200.00
4. General information and current activity of a

volcano
150.00 to 200.00
(depending on the number of
slides)
C. SERVICES
I. Short-term professional services (maximum of 7
days)
Professional fee
Equipment Rental
Traveling expenses
Administrative Cost
Ground shaking hazard assessment

(excluding honoraria for personnel)
Fault Mapping (identification and detailed
mapping of fault, trenching and
paleoseismic study)
II. Consultancy Services (covered by
Memorandum of Agreement with
PHIVOLCS & DOST)
Geologic mapping
3,000.00 / man-day
Depends on the equipment to
be used (refer to D1)
Actual expenses to be
shouldered by the client
10% of the Total Contract Price
(Professional fee + equipment
rental)
100,000.00 / project site
200,000.00 / project site

Number of days work more
than 7 days
Comprehensive seismic hazard

assessment (landslide evaluation,
liquefaction analysis, ground shaking
evaluation)
III. Duplication services

a. Video Tapes (requester should have blank
tape and will be charged service fee per
package copied)
25.00 / packaged copied
ANNEX 4
b. Slides (Requester should provide his/her

own slide films
c. Photos in jpg format (Requester should
provide his/her own slide films)
25.00 / slide copied
5.00 / photo
d. Photos in print format

IV. XRF Analysis
Oxygen, Fluoride, Na2O, MgO, Al2O3, SiO2,
and all other chemical elements such as Fe,
Co, Ni, Cu, An, As, Se, Br, Zr, Ag, Cd, Cl, Ca,
Ti, Cr, Mn, etc.
Cost to be announced later
Terms: Rush results can be released within 3

days. Rush analysis require 50% surcharge to
cover overtime, etc. We normally require 50%
deposit and the balance payable upon submission
of our results.
Sample Disposal: Sample rejects can be stored
with us for only 1 month due to space
limitations. Beyond this period, a storage
fee of P250.00/month will be charged
regardless of sample size and quality.
V. Element Mapping Analysis
Examples: Na2O, MgO, Al2O3, SiO2, MnO,
CaO, BaO, SrO, etc.
Cost to be announced later
D. RENTAL
I. Equipment (to be accompanied by a technician
with a per diem of P1,000.00/day)
Global Positioning System (GPS)
5,000.00/ day
Gravity meter
2,000.00/ day
Geodetic instruments
2,000.00/ day
Seismic equipment (excludes

mobilization cost and instrument
operator
ANNEX 4
For determination of vibration

characteristics of buildings
5,000.00 / bldg.
For shallow seismic refraction

surveys or geotechnical
investigation
5,000.00 / 100m survey line
For microtremor investigation
2,500.00 / station
This Circular takes effect upon approval by the DOST Secretary and fifteen (15)
days after the required publication.
(original signed)
RENATO U. SOLIDUM, Jr.

Director
APPROVED:
(original signed)
ESTRELLA F. ALABASTRO
Secretary
Department of Science and Technology (DOST)

CitizensCharter PHIVOLCS January 2014

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PHIVOLCS CITIZENS CHARTER

Frontline Offices / Facilities

Customer Care Desk

General Business Guidelines

Customer Care Desk

2.1 Office of the Director

Handle personnel transactions, including appointments, leaves, transfer, resignation and

3. PHIVOLCS Field Station Directory Listing

(+63-52) 483-1441 mayon@phivolcs.dost.gov.ph

+63-915 197 5222

(+63-32) 340-2951 lapulapu@phivolcs.dost.gov.ph

Ayuti, Lucban, Quezon

City Hall Compound,

Singalat, Palayan City

Arado, Palo, Leyte

Provincial Capitol Site,

+63-927 873 7084 puerto_galera@phivolcs.dost.gov.ph

Bethany School Comp., Gov.

Part II Description of Frontline Services

1. Bulletin, Update, Advisory: Volcano Information

2. Bulletin: Earthquake Information

3. Catalogue: Earthquake Data

Processing Time: 3 days

4. Catalogue: Volcano Information

5. Certification: active faults, lahar, pyroclastic flow, lava flow, volcano

6. Certification: Earthquake Occurrence

Processing Time: 3 days

7. Certification: volcano current status, others

8. Hazard Maps: Earthquake

SOEPD, 3rd floor

9. Hazard Maps: other earthquake hazards

Earthquake-induced Landslide Hazard Map indicative regional map showing areas at

10. Hazard Maps: Volcano

11. Educational Package

12. Information Packages

4. Client returns to GDAPD and shows Official Receipt to GDAPD personnel;

13. Information Package: Duplication of Audio-Visual materials and Digital Images

14. Information Package: Exhibit on-loan

15. Laboratory Services

Processing time: at least 5 days (subject to changes in laboratory-use schedule)

16. Library Services and Photocopy

17. Resource Person

18. Technical Inquiries and Assistance for other specific needs

1.1 Request Form for Certification

PHILIPPINE INSTITUTE OF VOLCANOLOGY AND SEISMOLOGY

*Reference No.: RC-

REQUEST FOR CERTIFICATION

Affiliation & Position

Others, please state

Others, please state

For PHIVOLCS use

Released by & Date:

1.2 Request Form for Maps

PHILIPPINE INSTITUTE OF VOLCANOLOGY AND SEISMOLOGY

REQUEST FOR MAPS

Affiliation & Position

Others, please state

Purpose, please state

For PHIVOLCS use

Released by and Date:

1.3 Request Form for Data

PHILIPPINE INSTITUTE OF VOLCANOLOGY AND SEISMOLOGY

*Reference No.: DT-

REQUEST FOR DIGITAL DATA / PUBLICATION