Corporation of America

UNIVERGE SV8500
LMS LICENSE
&
REGISTRATION GUIDE

UNIVERGE SV8500 LICENSE

&REGISTRATION PROCEDURE
This document covers how to obtain a license file and activation code for a SV8500. It
does not cover the SV8500 Initial Software Installation or how to upgrade the
software.
Refer to the UNIVERGE SV8500 Installation Manual (NWA-041677-001) if further
information is needed.

OVERVIEW

An order is placed with NEC for an UNIVERGE SV8500. For the hardware portion of the
order, the parts are shipped to the dealer from NEC. If ordered, a DVD containing the
following will also be shipped: Generic Software, Registration Wizard, CCWX Enterprise
MAT, PCPro, PCPro Tools, NEC USB Compact Flash Tool, ACDP Software, and the
SV8500 Documentation. For the software portion of the order various license options
are purchased. Each license has a part number and each license is issued a Software
Key Code (SKC). NEC places the purchased licenses onto the LMS server. An email is
sent notifying the dealer that they can log into the NEC Information Portal, navigate to
Licensing Portal (LMS) and access their licenses.

Through LMS, the dealer has the freedom to create a list of their own customers. Also in
LMS, the dealer can view all the licenses that they have purchased. The dealer can
attach the licenses to the customer of their choice. Once the licenses are attached to a
customer, the dealer then registers the licenses with the LMS server. Once the licenses
are registered for a customer, the LMS server generates a license file (svi.zip) and the
dealer downloads the file. If the dealer has entered the customers Hardware Key
Codes (HKC) into LMS, an activation code for the SV8500 will also be generated. If the
dealer has not entered the customers HKC(s) into LMS, then an activation code for the
SV8500 will not be generated. The HKC information can be entered by the dealer at a
later date or it can be uploaded to LMS at a later date by the installer. An activation
code can only be generated after the HKC are registered for the customer.

If the installer is to obtain an activation code while on site, it will require having
internet access at the site and will also require the installer to have a login and
password to the NEC Information Portal. This option also requires that the
installer has privileges to access the dealers licenses. For example, some
installers are contractors and would not have access to the licenses for the dealer. In
such a case, the svi.zip file and activation code should be obtained in advance by the
dealer and given to the installer.
For your convenience, the LMS server has a HELP tab. The HELP menu can be
accessed at any time. It contains pdf documents as well as recorded demonstrations.
2

PROCEDURE
I. CREATE A CUSTOMER AND LOCATION
1. After receiving email notification, the dealer logs into the NEC Information Portal.
https://eip.necunified.com/login.aspx

Notes: Authorized NEC dealers should already have a login and password.
Accessing the information portal requires internet access.
2. Once logged into the portal: Select Programs in the upper left hand corner; then select Licensing Portal.

3. The available menus are displayed:

4. Customers and Locations are managed through the Customer Administration option.
To add a customer, click the Customer Administration option.
5. A customer is created by completing the following profile:

6. Existing customers can be seen at the bottom of Customer Administration page, under the Customer
Details panel. System location information can be added to the customer that you are using by clicking on
the Locations icon under Customer.

7. Enter the customers location information and hardware key code from the system. Click Create.

II. PART NUMBERS AND LICENSE INFORMATION

TO CREATE A VALID SV8500 LICENSE FILE
The following three items are mandatory :
(1) Generic Software License: 8510100
(1) Main System Software License:
8510001: S1 Main System License Software or-8510002: S1e Main System License Software or-8510003: S2 Main System License Software

(1) 384 Port Capacity License: 8510999

Note: Only one 384 Port Capacity (PIM) license is mandatory to create a valid license
file however additional PIM licenses may be added. Other optional software licenses may
also be added.

TO CREATE A VALID SR-MGC(E) LICENSE FILE

The following three items are mandatory :
(1) Generic Software License: 8510100
(1) SR-MGC(E) Generic Software License: 8510206
(1) SR-MGC(E) Port Configuration Option: 8510550 through 8510556 (only 1 of these)
Note: These are the only three options that can be used to create a valid SR-MGC(E) license file. No other
optional licenses are required and no other optional licenses should be attached!

SV8500 PART NUMBERS & QUANTITIES (this list is valid as of S2 software)

#
SV8500 DESCRIPTION

COMBINA

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F1

SV8500 GENERIC SOFTWARE LICENSE

LI
C 1
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ED
-0
,
0

85-104 S1 MAIN SYSTEM

85-104 S1e MAIN SYSTEM
85-105 S2 MAIN SYSTEM
85-105 SR-MGC(E) GENERIC SOFTWARE
SV8500 384 PORT CAPACITY OPTION
SV8500 NCN CONFIGURATION OPTION
SV8500 CCIS/FCCS NETWORK OPTION

,0
11
,0
6,1
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SV8500 HOTEL/MOTEL CONFIG OPTION

SV8500 AGENT ANYWHERE
SV8500 IP ENCRYPTION OPTION
SV8500 LOCATION DIVERSITY OPTION
SV8500 RNoIP CCN CONFIGURATION

61
,
40
-0
6,0

OPTION
SV8500 RNoIP IPX RN CONFIGURATION
OPT
SV8500 50 SR-MGC (E) PORT CONFIG
OPT
SV8500
100 SR-MGC (E) PORT CONFIG
OPT
SV8500
200 SR-MGC (E) PORT CONFIG

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OPT
SV8500
300 SR-MGC (E) PORT CONFIG
OPT
SV8500
400 SR-MGC (E) PORT CONFIG
OPT
SV8500
500 SR-MGC (E) PORT CONFIG
OPT
SV8500 1000 SR-MGC (E) PORT CONFIG
OPT
SV8500 50 ACD AGENTS OPTION
LICENSE
SV8500 100 ACD AGENTS OPTION
LICENSE200 ACD AGENTS OPTION
SV8500
LICENSE300 ACD AGENTS OPTION
SV8500
LICENSE400 ACD AGENTS OPTION
SV8500
LICENSE500 ACD AGENTS OPTION
SV8500
LICENSE600 ACD AGENTS OPTION
SV8500
LICENSE
SV8500 700 ACD AGENTS OPTION
LICENSE
SV8500 800 ACD AGENTS OPTION
LICENSE
SV8500 900 ACD AGENTS OPTION
LICENSE1000 ACD AGENTS OPTION
SV8500
LICENSE
SV8500 IP ENDPOINT LICENSE

0- 1

SV8500 SP SOFTPHONE LICENSE

0x
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0x
00x
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0F
F
0x
0F
F
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SV8500 STANDARD SIP STATION

LICENSE
SV8500 P2P FCCS(1CH) LICENSE
SV8500 P2P CCIS(1CH) LICENSE

1 TION
must be
1assigned
Main
System must
be assigned
but only
1. Not
Does not
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need for
SR-MGC(E).
1 must85109
be
99
assigned.
Not
applicable
for
SRMGC(E)

MI
SC
Includes
ISDN,
QSIG,
ACD,
OAI,
Includes
SIP, MG
licenses
64
PIMS
S1/S1E:
&
16 max
WLA
S2: 64
N
max (for
RNoIP)

Must
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Capacity of all
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1 per
PIMs in all
Remote
RNs
Node

S
2
S
2

Select

only 1

Internal

ACD
DtermIP,
ITL, MH
WLAN,
MC530
SP20,&
MC5
SP30,
SP3
1 per50
SIP
50
station
1 per
channel
1 per
channel

III. ATTACH LICENSES TO A CUSTOMER

Note: This option requires that a Customer / Location profile has already been created.
1. Select the License Administration option on the main page. This option is used to
attach licenses to a customer and activate licenses.

2. The License Administration page has three sections:

Licenses (top of page),
Attached Licenses (middle of page)
Activated Licenses (bottom of page).
Licenses: This section is located at the top of the page and shows the licenses that have been
purchased and are still awaiting action. They have not yet been attached to a customer or location.
Click the required Purchase orders icon to add all unattached licenses awaiting action. This section
can be searched by the Purchase Order number.

3. Click Attach button to bring up a popup to select the Customer location. Select the customer and customer
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location from list of suggestions that are displayed and then click the Attach button at the bottom.

4. Activated Licenses: This section is located at the bottom of the page and shows the licenses that have been
attached to a customer and have already been activated.

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IV. REGISTER ATTACHED LICENSES & DOWNLOAD THE SVI.ZIP FILE

Note: Registering a license binds the SKC to the HKC and can no longer be moved .
4. Select the Customer Administration option on the main page.

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2. Select the customer from list of customers. Click Locations icon to view the list of customer location.
Click the License Information icon next to the customer location.

3. Click the License Information icon next to the customer location. Select the required license, click
attach

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4. Check the checkbox agreeing to the License agreement terms. Click Proceed.

5. Press Download icon to retrieve the svi.zip file from LMS and save the file to your PC.

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There are two ways to retrieve an activation code:

An activation code can be generated by LMS at the same time that the svi.zip file is downloaded. This option
requires that the HKC(s) are registered for the customer in advance. If you wish to retrieve the activation code
in advance, refer to Section-I Step-8 on how to update the HKC(s) in the customers profile.
An activation code can be obtained on the customers premises after the svi.zip file has been uploaded to the
SV8500. To use this option, please note the requirements for the installer as listed on Page-2. The following
steps describe this option.
Note: PCPro Tools uses FTP for file transfer; verify that FTP has been enabled for LAN1. To verify:
Log into the MAT; ADTM command, select LAN1; select Options tab; select Activation setting of
Internal Server and verify the FTP Server box is checked.
1. Place the svi.zip file, obtained from the LMS server in Section-IV, into the PCPro Tools
directory on the maintenance PC. Copy the customers svi.zip file into the newly created folder
described above under Directory Information.
2. Upload the svi.zip file to the SV8500 using the following steps:

Launch PCPro Tools.

Operation: Select the License radio button.
Connection Account Name: Select the profile you created to connect to the
LAN1 IP Address of the customers SV8500.
System Side: Select System-0.
Drive: Select A.
Press Execute.

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