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A quality education that meets your childs learning and achievement needs, preparing your
child for college and career opportunities (Reference Board Policies 1.000, 4.000).
A safe learning environment which prohibits bullying and harassment (Reference Board
Policies 1.808, 5.500, 6.3032, 6.304).
A welcoming environment that values your engagement (Reference Board Policy 4.502).
Be treated with courtesy and respect by all WCS representatives.
Access information about all services available for your child (e.g., gifted, disabled,
counseling).
Have awareness of school expectations and educational programs with access to WCS
policies and procedures.
Receive timely information about your childs progress and performance (e.g., grades,
attendance, discipline, and communication).
Translation and interpreter services in order to communicate effectively with school staff.
Expect homework that is rigorous, relevant, reasonable in duration, and related to identified
learning goals. Homework will not be assigned over holiday breaks or with a due date that
immediately follows these periods (Reference Board Policy 4.607).
Advocate for your child without reprisal.
Stay informed.
Ensure your child attends school every day, on time, and ready to learn.
Monitor and guide your childs academic progress to ensure success.
Utilize tutoring and other learning supports provided by the school for your child when
needed.
Communicate with teachers and other school staff about your childs education.
Advocate for your childs education.
Support your childs district, school, and school organizations.
BE NICE.
Resolving Issues and Concerns within Williamson County Schools (Reference Board Policy
1.404)
If an issue, concern, complaint, or conflict arises within our district, it can be most effectively
addressed and resolved through the following process. Please remember that anonymous complaints
are difficult to resolve (Reference Board Policy 5.501).
First, communicate directly with the teacher or WCS employee with whom the issue has
arisen, working together in good faith to resolve the concern.
If the matter is still not satisfactorily resolved after concentrated effort, communicate with
the school level administrator or supervisor.
If a resolution is still unattained after communication with the school level administrator or
supervisor, please reach out to the appropriate grade level Assistant Superintendent of
Schools or the Deputy Superintendent, if applicable.
If communication to this point has still not resulted in an acceptable resolution, please
contact the Superintendent of Schools regarding the issue.
Individual Board members do not have the authority to resolve complaints. The Board can
only hear complaints and concerns over which it has authority (Reference Board Policy 1.404).
Appropriate complaints may be appealed to the entire Board by submitting a written request
to the Superintendent of Schools.