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Hours.
Level 4
Term:
Self-learning hours:
90 hours.
Module Leader: Mrs
Lecturer: EMMANUEL B
Seethalakshmy Nagarajan
OFORI
Internal Verifier:
Term: 22/02/2016
29/02/2016
Batch:
Intake:
Learning
Assessment
Task
Evidence
Outcome
Criteria
Number
Page
number
1.1
perspectives of human
1.2
resource management
2.1
workplace
practice
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2.2
3.1
workplace
implications of equal
opportunities legislation for an
organisation
3.3
4.1
performance management
4.2
practice of managing
employee welfare in a selected
organisation
4.3
Report
If no Reason:
% of the turn it in
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attached: Yes
report.
No
Learners Declaration: I certify that the work submitted for this unit is my own and the research sources are
fully acknowledged.
Learners Signature:
Date:
Plagiarism:
Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies regulations.
In this context the definition and scope of plagiarism are presented below:
Plagiarism is presenting someones work as your won. It includes copying information directly from the web
or books without referencing the material; submitting joint coursework as an individual effort; copying
another students coursework; stealing coursework form another student and submitting it as your own work.
Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the
college procedure. (For further details please refer to the plagiarism policy and the student code of conduct.)
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Executive Summary
This report is identified with overseeing HR. The key variables of this task are to furnish the valuable
information about inspecting the alternate points of view of human asset administration, techniques
for the advancement of the adaptability in the association, determination of the requirement for giving
the equivalent open doors inside the association and investigation of the topical human asset issues
and practices.
Through the achievement of this very undertaking the report have possessed the capacity to clarify
Guest's model of hard-delicate, free tight measurements of the human asset administration, to clarify
the principle contrasts between the Story's meanings of the human asset administration and work
force and IR refines and to break down the human asset administration as per a key point of view and
its suggestions for the part of the representatives and the line chief.
It has likewise made the report ready to clarify a model of adaptability and its sorts, distinctive types
of separation, equivalent open doors in business versus overseeing differing qualities, execution
administration and the effect of globalization on human asset arranging.
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Table of Contents
Executive Summary ............................................................................................................................................................. 4
1 Introduction ........................................................................................................................................................................ 6
1.1 Guests HRM Model ...................................................................................................................................................... 6
1.2 Compare the Differences between Storeys Definitions of HRM, Personnel and IR Practices ......................... 9
1.3 Assess the Implications for Line Managers and Employees of Developing a Strategic Approach to HRM .. 11
2. Explain How a Model of Flexibility Might be Applied in Practice ............................................................................ 12
2.1 Discuss the Types of Flexibility Which May be Developed by an Organisation ................................................ 13
2.2 Assess the Use of Flexible Working Practices from Both the Employee and the Employer Perspective ..... 13
2.3 Discuss the Impact that Changes in the Labour Market Have Had on Flexible Working Practices ............... 14
3 Explain the Forms of Discrimination that Can Take Place in the Workplace ........................................................ 15
3.1 Discuss the Practical Implications of Equal Opportunities Legislation for an Organisation ............................. 16
3.2 Compare the Approaches to Managing Equal Opportunities and Managing Diversity..................................... 16
4 Compare Different Methods of Performance Management ..................................................................................... 17
4.1 Assess the Approaches to the Practice of Managing Employee Welfare in a Selected Organisation ........... 18
4.2 Discuss the Implications of Health and Safety Legislation on Human Resources Practices........................... 19
4.3 Evaluate the Impact of One Topical Issue on Human Resources Practices ...................................................... 20
5 Conclusions ..................................................................................................................................................................... 20
6 References ....................................................................................................................................................................... 21
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1 Introduction
The employment of Human Resources today is to make individuals and associations develop, yet it
has just hardly advanced since its commencement around the end of the nineteenth century.
Beginning as "Personnel," to ensure ladies and young ladies in mechanical situations, it progressively
transformed into different domains including representative enlisting, terminating, participation, and
pay. Inspiration, hierarchical conduct, and determination appraisals were added to the blend in the
1960s and '70s. In the course of the most recent decade or thereabouts, the title of H.R. Business
Partner basically a business-centred H.R. Director part was presented with little effect (Efron,
2014).
Numerous Organizations have come to understand that members of staff are the best resources they
have and in this manner the successful administration of this asset will empower the association to
accomplish its targets. In this undertaking on overseeing HR, the report intend to clarify the Guest
Model of human asset administration furthermore the possibility of Storey in connection to PM, IR and
HRM and how this is executed in organizations and the ramifications of these to line administrators
and representatives. This report will likewise talk about sorts of model of adaptability and how the
sorts that may be produced by and by with reference to companies. The report will also talk about the
effect changes in the work market have on adaptable working practices at organizations with specific
reference to any company. The report will briefly use Harrods as an example.
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At Harrods, this model is received by the HRM office building up the technique that expanded staff
engagement and trust. To accomplish this, the HRM at Harrods has the obligation in scouting for the
best ability to pull in at Harrods, build up the staffs through learning appropriate preparing to empower
them perform their parts to the best of their capacity. They likewise changed the authoritative
structure by separating the high progressive system with excessively numerous layers and putting
more obligations in the hands of staffs. They likewise empowered individual initiative by changing the
authority style where representatives are urged to settle on choices as the vision of the association is
shared. To improve the communication there were usage of different approaches such as
(Times, 2016)
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From the table above, it is visible that the vital parts of Storey's model shows HRM vital to corporate
arranging in the association, the third segment, line administration, gives HRM masters a'
transformational initiative' part in the association. These are angles that staff administration and IR
don't accomplish inside an association.
From the HRM point of view at Harrods, it is visible that the model of Storey executed as they have
come to perceive the key mental needs of people and in this manner deliberately drew in their
representatives in addressing these requirements from non-monetary prizes as they give chances to
workers advancement, for them to be required in basic leadership, add to a group and to do an
assortment of assignments that all add to Harrods accomplishing its goals furthermore with the
learning and improvement in Harrods HRM, the representatives are supported to draw out the best in
them and not observed as in PM.
In opposition to Harrods routine of HRM, Matalan's HR accomplishes a greater amount of PM
practices. The centre of this division in Matalan is: "enlistment of representatives, giving consultative
backing to Store Managers on a scope of arrangements and strategies and on particular
circumstances, for example, disciplinary issues." Despite the fact that it is called HR in Matalan,
however in operation it is workforce administration as they are principally worried with the
representatives consenting to approaches and systems in completing obligations and managing
disciplinary issues and the workers are not included in basic leadership or completely drew in for their
advancement and profession movement (Matalan,2016).
1.3 Assess the Implications for Line Managers and Employees of Developing a
Strategic Approach to HRM
There are various ramifications for both representatives and line directors at Harrods when creating
key HRM approaches. Line directors need to coordinate such methodologies with general
authoritative society, administration style, business arrangements and objectives particularly as far as
creation. Accordingly, HRM perspectives, for example, chain of importance in senior administration
and changing the initiative style and pivot of occupations and office can introduce different
ramifications since line supervisors need to abstain from conceiving approaches that will struggle with
business operations in this manner contrarily influencing the qualities and brands Harrods is known
for. For the staffs, the suggestion range from employer stability, change of compensation and rewards
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which will now be founded on execution and commitment to the accomplishment of the group and not
on position held, and terms of conceivable rejection when not leaving the brands (Times, 2016).
Flexibility or adaptability in the working environment has turned into a key thing, most particularly in
the 21st Century. It is about representatives and a business rolling out improvements to when, where
and how a man will function to better meet individual and business needs. A standout amongst the
most essential discourses on the ER (employment relationship) is the issue of adaptability in the work
power. Through generous exploration various contentions emerged in regards to changes in the past
sorts of vocation. Once employer stability was traded for responsibility, presently associations request
from their workers' adaptability, different aptitudes and abnormal amounts of execution.
Consequently, promote from money related prizes, there are open doors for preparing and
advancement so individuals could build their abilities and skills in this manner making themselves
more attractive (Claydon & Collins, 2005).
This implies there are distinctive flexibility model that can be connected in the work environment like
low maintenance working, work sharing, flexitime, compacted hours, telecommuting, versatile
working/teleworking and so on. For a model like versatile working, this is a framework whereby a
business makes procurement for a representative to work all or a portion of their working week at
area remote from the business' working environment. This can be connected by and by concurring
with the representative to chip away at an area where they will be included in marketing for the
association. This implies achieving clients that are far from the business' working environment with
the results of the association. In connection to Harrods', in acknowledgment of those inherent needs
of people, the HRM has created procedure that offers a scope of various adaptable openings for work
to address the issues of representatives for most extreme engagement and to the banquet of the
Harrods. The versatile working model is accessible in Harrods as portable working at Airports; the
course of action depends on the favourable circumstances gave by broadband innovation so
representatives can have admittance to web and intranet to work at Airport at a lessened expense to
the worker yet at the same time finishing the contracted working hours. This additionally has
advantage for Harrods as it lessens cost for the association and enhances the personal satisfaction of
the worker so they can give their best to Harrods.
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2.2 Assess the Use of Flexible Working Practices from Both the Employee and
the Employer Perspective
In any companies, management generally apply flexible model practices for different advantages and
purposes for the representatives and businesses. The perspective is that flexible working practices
are in accordance with equity and assorted qualities enactment and human rights acts to guarantee
reasonable working practices that will oblige the necessities of people and still empower associations
(Harrods) to accomplish their core target.
Case in point, the arrangement of term-time working game plan will be valuable to understudies who
as lasting staff give their best to the association amid the occasions and takes unpaid leave amid the
school/university terms. With this course of action, the association is not losing any cash. On the
under hand the worker takes unpaid leave amid occasion even as a lasting staff. Harrods profits by
this as they utilize other staff to cover the movement and recoveries the pay that could have been to
the worker if he be on obligation.
Additionally working from home or from remote area advantages both the staffs and business as
expense on transport, hardware, office space, office administrational uses, and uses with respect to
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physical checking of staff are decreased. The representative still finishes the working hours in the
agreement at the comfort of his home and meets the targets of the association. Furthermore,
utilization of low maintenance and interim job inside a company is not just advantage representatives
who needs to work at their helpful time in view of issues like kid care or concentrate however it
likewise advantages in a company as they abstain from spending on components, for example,
wellbeing spreads, annuities and retirement bundles that the workers ought to have profited from if
they be in all day job.
2.3 Discuss the Impact that Changes in the Labour Market Have Had on Flexible
Working Practices
Clearly there have been changes in the worldwide business sector and these progressions over the
work market have influenced adaptable working practices such as at Harrods in different
perspectives. The progressions are as an aftereffect of elements like quick developing innovation,
increment in undergrad and post graduates enrolments, demographic change/relocation, and so
forth. In some ways it is gainful to associations like Harrods.
Case in point at Harrods, it is as of now showing a pattern those backings obtaining of best various
abilities as opposed to earlier specialization patterns. Plus, the execution of adaptability practices that
figure out where and when faculty work is turning out to be progressively moderate and less
demanding for both representatives and Harrods as Harrods spends less on staff and still them to
finish quality occupations as in their agreement that adds to Harrods as yet remaining the top retail on
the planet.
Likewise the movement and demographic has affected Harrods as they now have an expanding
gathering of people from various foundation and society that will interpretation of all day job and low
maintenance occupations in the wake of finishing movements in their fundamental employments. In
generally speaking, such changes have made techniques and methodologies concerning usage of
such practices simpler and more advantageous, prompting expanded diminishing of conventional
business uses furthermore boosting the rich social differences that Harrods has faith in (Durham,
2011).
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3 Explain the Forms of Discrimination that Can Take Place in the Workplace
Numerous types of discrimination can happen in work environment situations and circumstances and
all things considered at Harrods is not invulnerable from such segregation. Gender orientation
segregation can happen in a working environment, where certain standards forced on male or female
representatives against their desire that works in light of a legitimate concern for the association.
Case in point, at Harrods, the female representatives are ordered to wear cosmetics at all times while
on the shop floor; this has not run done well with a portion of the female staff. The two-page "women"
clothing regulation stipulates: "Full cosmetics at record-breaking: base, blusher, full eyes (not very
substantial), lipstick, lip liner and sparkle are worn at unsurpassed and looked after prudently (please
consider the store show lighting which has a 'washing out' impact)." According to one of the female
staff, Melanie Stark, 24, said her fight with the Knightsbridge store left her "depleted, focused and
disturb". Toward the end of this, she was compelled to leave her place of employment as reported in
the papers and on the web. A business right hand at Harrods claims she has been "driven out" of her
employment over her refusal to wear cosmetics" (Davies, 2011). Discrimination such as age
discrimination that can happen at any company (Harrods) which is for the most part conceivable in
perspective of the worldwide work market change with more youthful undergraduate and
postgraduate individuals being enrolled in companies (Harrods)mission to utilize the best gifts and
fiery people to help the association remain the best retail establishment on the planet.
With the sort of picture and impression that Harrods likes make on its clients, there is probability of
separation to those with one type of physical disorder or the other either amid enrolment process or
while at work. This has been the situation already as reported by one of Abercrombie & Fitch worker
with physical disorder. As per Riam Dean, she was requested that leave the shop floor when the
administration acknowledged she has a physical disorder. "Riam Dean, a 22-year-old law understudy
from Greenford, west London, guaranteed she was expelled from the shop floor when administration
got to be mindful of her handicap. Senior member, who was conceived without her exited lower arm
and has worn a prosthetic appendage since she was three months old, sued for inability separation
after she was left "by and by lessened and mortified" when she declined to expel her cardigan at work
the previous summer. In 2009 a tribunal honoured her approximately 8,000 for unlawful badgering
(Topping, 2009).
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Managers can just separate on the grounds of capacity, experience or potential and all livelihood
choices tackled an individual's capacity to make a specific showing with regards to. Associations and
organizations comprise of numerous people cooperating to make hierarchical progress. These people
on the whole bring diverse mentalities, observations and learning encounters to the work
environment, and additionally ethnic, sex and identity contrasts. In the course of recent years, the
working environment has changed significantly. Ladies have turned out to be more enabled giving
them the chance to look for vocation movement which had beforehand been denied to them. Crippled
individuals who can work are being sponsored to work and offered the same open doors as physically
fit individuals and financial globalization of business has implied that directors must know about social
and race issues (Durham, 2016).
progressions here can conflict with the individual examination, improvement and prize frameworks.
Be careful with handling any viewpoint in confinement (Excitant, 2014).
work environment issues that can influence their focus and responsibility to the association. Also,
they bolster the representatives to get ready for their future through the benefits plan (Harrods Case
Study).
Page 19 of 21
4.3 Evaluate the Impact of One Topical Issue on Human Resources Practices
Convinced topical issues influence human asset hones crosswise over most areas in any business
association. One noteworthy topical issue that has affected the HM hones in a company is the cultural
association. The cultural association in a company shapes the way the human asset administration
does enlistment and engagement of representatives. The effect of this is the enrolment group of HR
is a company has arrangement of meeting stages (Initial application, CV screen, Telephone/video
meeting, Assessment Centre, Resourcing meeting, Line administration meeting, Prepared errand and
last stage meeting - 8 all in all), for candidates to guarantee fruitful competitors will adjust to the way
of life. In addition, the learning and improvement some portion of HR is individuals centred keeping in
mind the end goal to better connect with its workers. This consequence of this as expressed for the
situation study is that it gives its representatives a voice for change. All representatives are urged to
give input on each part of how a company works. In order to operate a smooth operation in company
should focus very much necessary for employees long term career instead of seeking better offer.
HRM should identify staffs that are hungry to face any challenges. Company should assure skills
development and offer more work experience to their staffs in order to achieve better efficiency at
work. For instance Harrods offered some exclusive staff benefits in the past years such as flexible
work practice, staff awards based on performance and so forth (Harrods Case Study).
5 Conclusions
The report successfully explained how the Storeys theory can affect within the organisation.
Diversity and discriminations and the impact of them also were evaluated in the previous chapters.
Staff rewards on better performance can significantly change the organisational employee and
employers relationship was also justified.
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6 References
CCOHS. (2016). Health & Safety Guide for Human Resources Professionals. Canadian Centre for Occupational Health & Safety.
Retrieved from http://www.ccohs.ca/products/publications/pdf/samples/humanresources.pdf
Claydon, T. & Collin T. (2005). `` Restructuring employment: Rigidity or flexibility``, inCritical Perspectives on the employment
relationship, DeMontfort University, Graduateschool of business, pg 29-39
Davies. Caroline (2011). Harrods ladies code drives out sales assistant.
http://www.theguardian.com/law/2011/jul/01/harrods-dress-code-sales-assistant
The
Gurdians.
Retrieved
from
Durham, C. (2011). Harrods: The Premium Private Brand Experience - My Private Brand. Retrieved June 1, 2016, from
http://mypbrand.com/2011/11/29/harrods-the-premium-private-brand-experience/
Durham. Jeff (2016). Equal Opportunities at Work. Retrieved from http://www.safeworkers.co.uk/equalopportunitieswork.html
Efron, L. (2014). What Organizations Need Now From Human Resources - Forbes. Retrieved May 26, 2016, from
http://www.forbes.com/sites/louisefron/2014/08/18/what-organizations-need-now-from-human-resources/#7920db671e7e
Excitant. (2014). Types of Performance Management. Retrieved from http://www.excitant.co.uk/resources/white-papers/types-ofperformance-management/
Harrods Case Study, http://businesscasestudies.co.uk/harrods/increasing-employee-engagement-through-hrm/benefits-of-humanresource-management.html.
Legge, K (1995). Human Resource Management: Rhetorics and Realities. Basingstoke, UK: Macmillan.
Marsden,
A.
(2002).
Handle
with
care.
Retrieved
http://www.cimaglobal.com/Documents/ImportedDocuments/ci_julaug_02_p20-21.pdf
May
30,
2016,
from
Matalan. (2016). Head Office Jobs - Matalan. Retrieved May 30, 2016, from http://www.matalan.jobs/head-office.aspx
Pinnington, A. H., Macklin, R., & Campbell, T. (n.d.). Human Resource Management: Ethics and Employment. Retrieved May 30,
2016, from http://elibrary.kiu.ac.ug:8080/xmlui/bitstream/handle/1/423/human resource management ethics and
employment.pdf?sequence=1
Storey, J. (1989). Developments in the Management of Human Resources: An Interim Report, Warwick Papers in Industrial
Relations, No 17. Coventry: University of Warwick.
Storey, J. (2001) Human resource management today: an assessment, in Storey, J. (ed.), Human Resource Management: A Critical
Text, London: Thomson Learning
Times.
(2016).
ncreasing
employee
engagement
through
HRM.
Retrieved
May
30,
2016,
http://businesscasestudies.co.uk/harrods/increasing-employee-engagement-through hrm/leadership.html#axzz4A9MNTydT
from
Topping. Alexandra (2009). Disabled worker wins case for wrongful dismissal against Abercrombie & Fitch. The Gurdians.
Retrieved from http://www.theguardian.com/money/2009/aug/13/abercrombie-fitch-employee-case-damages
Unilever. (2016). Our position on. Retrieved from https://www.unilever.com/about/our-position-on/index.html
Whatishumanresource. (2016). HRM Vs Personnel Management - what is human resource ? Retrieved May 30, 2016, from
http://www.whatishumanresource.com/hrm-vs-personnel-management
Wilkinson, M. M. A. (2008). HRM, strategy and the global context. Retrieved May
http://www.cipd.co.uk/NR/rdonlyres/8B5A54EB-9608-4F94-B9DE-1A845A2C002B/0/9781843982005_sc.pdf
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from
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