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Oki Data C3530 MFP

Disassembly Procedures
with RSPL and Service Codes
Distributed at Service Training classes held during 2007

OKI DATA TRAINING DEPARTMENT


2000 Bishops Gate Blvd.
Mt. Laurel, NJ 08054

REV. 1.1

Copyright 2007 by Oki Data Americas, Inc. All Rights Reserved.


This document describes the disassembly of the Oki Data C3530 MFP. It is to be used during
Oki Data Service Training. It is not designed to be a self-directed course, as Oki Data Trainers
will provide additional information as required during the course. We are not responsible for
typographical errors nor are we responsible for manufacturing changes that are considered part
of a products life cycle.
This document is being provided in conjunction with an Oki Data sponsored and led course. Be
aware that the machine you are working with may have already been disassembled, resulting in
parts and / or screws being incorrectly replaced.
You are responsible for your own personal safety as you work through this course. You are
expected to know how to safely operate, disassemble, and repair machines of this type. Oki
Data is providing disassembly, troubleshooting, repair and reassembly instructions specific to
this series of printers. Oki Data assumes that each student has already demonstrated their
knowledge of basic electronics, troubleshooting, disassembly and reassembly of this type of
equipment.
Important Safety Notes:

This product generates potentially lethal voltages. While Oki Data has made every
attempt to insure safe operation and voltage interruption by installing safety circuits, it is
possible to by-pass these safety circuits. Oki Data will not be responsible for the safety
of any attendee who knowingly by-passes any of these safety devices.

Oki Data assumes the attendee has a working knowledge of safe Electro-Static
Discharge (ESD) procedures. Ground yourself to the machine prior to handling delicate
electronic boards and components.

Safe lifting techniques are required and Oki Data assumes that the attendee is versed in
established safe lifting techniques.

These printers contain large amounts of metal that may have sharp edges or burrs on
edges. Oki Data assumes no liability for carelessness that results in injuries to
attendees. In short Be Aware Be Careful!

If you are unsure of something ask the Oki Data Trainer before continuing.

Follow the disassembly instructions as they are written to insure your safety as well as
your successful disassembly/reassembly of the printer(s) youll be working with.

Page ii

C3530 MFP Disassembly Guide

Overview of the C3530 MFP


The Oki Data C3530 MFP uses the OKI Single Pass Color design to maximize speed and
quality throughput for printing.

The C3530 MFP features 16 Page Per Minute (PPM) color printing and 20 PPM monochrome
printing.
The C3530 MFP offers a fully enclosed 250 sheet paper tray, the ability to feed media through a
single sheet manual by-pass tray and both support a straight thru, face-up delivery as well as
a face-down paper path.
Interfacing methods include a built-in 10/100 Network Interface Card (NIC), and a USB 2.0
interface port, 128 MB of RAM (320 MB Maximum).
Duty cycles are 35,000 pages per month. The C3530 MFP has a 1 year overnight exchange
warranty, with 7 x 24 toll-free telephone support!
The C3530 MFP uses a host based printer driver also referred to as Enhanced Windows
Printing or GDI.
Scanning can be performed using the direct to PC Twain driver, which requires a USB
connection, as well as network scanning via scan-to-email and scan to a shared directory.
Color copying, analog fax, and document management software round out the features to give
the C3530 MFP convenient all-in-one functionality.

C3530 MFP Disassembly Guide

Page 3

Consumables & Options for the C3530 MFP


Consumables & Warranty Items
Consumable

Consumable Yield

Part
Number

Yellow Image Drum

15,000 pages (3 pg per job)

43460201

Magenta Image Drum

15,000 pages (3 pg per job)

43460202

Cyan Image Drum

15,000 pages (3 pg per job)

43460203

Black Image Drum

15,000 pages (3 pg per job)

43460304

Yellow High Capacity Toner Cartridge

2,000 pages (5% page density)

43459301

Magenta High Capacity Toner Cartridge

2,000 pages (5% page density)

43459302

Cyan High Capacity Toner Cartridge

2,000 pages (5% page density)

43459303

Black High Capacity Toner Cartridge

2,500 pages (5% page density)

43459304

Yellow Standard Toner Cartridge

1,000 pages (5% page density)

43459401

Magenta Standard Toner Cartridge

1,000 pages (5% page density)

43459402

Cyan Standard Toner Cartridge

1,000 pages (5% page density)

43459403

Black Standard Toner Cartridge

1,500 pages (5% page density)

43459404

Warranty (1 Year Warranty)


Transfer Belt

50,000 pages (3 pg per job)

43378001

120 VAC Fuser (120 VAC)

50,000 pages (3 pg per job)

43377001

Options
Printer Option
256 MB RAM Expansion

Page 4

Oki Data PN

Comments

70042901

C3530 MFP Disassembly Guide

C3530 MFP Disassembly Procedures


For orientation purposes:

This manual provides procedures that will allow the technician to access the major
components of the C3530 MFP. Some assemblies may require further disassembly for
these procedures, please refer to the C3530 MFP Maintenance Manual.

C3530 MFP Disassembly Guide

Page 5

1. Following the instructions packed with the


C3530 MFP, install the consumables.

2. Print the following pages using the C3530


MFP Menu System
2.1.1. Menu Map (2 pages will print)
2.1.2. Demo Page (1 page will print)
2.1.3. Show the Instructor(s) your
printouts for a discussion as to what
they display.

Page 6

C3530 MFP Disassembly Guide

3. Turn the power switch off and disconnect the


printers power cable from the printer & the
wall.

4. Remove all consumables from the printer.


4.1.
Remove the Drum / Toner
assemblies.
4.2.
Place the drum / toner assemblies in
the black bags provided or cover with paper.
Fold the top of the bag to block light
leakage.

5. Remove the paper cassette.

6. Remove the Fuser from the printer.


6.1.
Pull the blue lock levers towards the
front of the printer and lift out the fuser.
6.2.
Gently place the fuser unit on a
clean, flat surface.

C3530 MFP Disassembly Guide

Page 7

7. Remove the Transfer Belt from the printer.


7.1.
Turn the blue belt lock levers 90
counter-clockwise to release the transfer
belt.
7.2.
Remove the belt from the printer by
lifting it by the blue handle at the front of the
belt.
7.3.
Place the transfer belt on a smooth,
flat surface.

Page 8

C3530 MFP Disassembly Guide

Scanner and Cover Removal


8. Scanner
8.1.
Lift the scanner and remove four
screws from the stays. Be sure to hold the
front of stays to prevent the scanner from
falling when the screws are removed.

8.2.
Close the scanner and lift it straight
up. Set the scanner aside on a flat surface
for later disassembly.

C3530 MFP Disassembly Guide

Page 9

9. Left Side cover


9.1.
Open the top cover and locate the left
stay arm and LED head linkage.
9.2.
Detach the left stay arm and LED
head linkage from their mounting posts.

9.3.

Remove two screws.

NOTE: To complete this step, it may be easier to


release the right stay as in step 10.1. This will
allow the cover to be opened to a more vertical
position and give more access to the rear screw.

Page 10

C3530 MFP Disassembly Guide

9.4.
Open the front cover, and then tilt the
top of the left side cover out and up.

10. Right Side cover


10.1. Detach the right stay arm from its
mounting post.

C3530 MFP Disassembly Guide

Page 11

10.2. Remove two screws, and then lift the


right side cover out and up.

Page 12

C3530 MFP Disassembly Guide

11. Rear cover


NOTE: To complete this step, it is recommended
that the stays and linkage that were detached in
steps 9.2 and 10.1 be reattached so that the top
cover can be completely closed.

11.1. Close the top cover and remove two


screws.

11.2. Open the face-up stacker to access


two tabs at the top. Insert a flat-blade screw
driver and push towards the center of the
printer to release all four tabs as shown.

C3530 MFP Disassembly Guide

Page 13

11.3.

Remove the rear cover assembly.

11.4. Lift the bottom rear cover upward to


remove it.

Page 14

C3530 MFP Disassembly Guide

12. Front Cover


12.1. Open the front cover and remove the
cover shaft then remove the stay.

12.2. Remove the cover shaft that holds


the front cover to the chassis then remove
the front cover.

C3530 MFP Disassembly Guide

Page 15

Low Voltage Power Supply, Main Board Assembly, High Voltage


Power Supply, Feeder Unit and PRE Board (Toner Sensor Board)
13. Low Voltage Power Supply (LVPS) P/N 43405801

13.1. Remove two screws securing plate


shield.

13.2. Press on the left side of the plate


shield to release three metal tabs from the
base plate and remove the plate shield.

Page 16

C3530 MFP Disassembly Guide

13.3. Disconnect the cable that leads from


the LVPS to the Main board.

13.4. At the rear of the printer, remove


three screws securing the LVPS to the
chassis and release two tabs holding the
fan.

C3530 MFP Disassembly Guide

Page 17

13.5. Slide the LVPS out half way and


detach the AC switch connector and the
fuser interface connector.

13.6.

Page 18

Remove the LVPS.

C3530 MFP Disassembly Guide

14. Main Board Assembly P/N 43611102


Note: The Main Board Assembly is comprised of
the M32-2 board, which acts as both the controller
and the engine board for the C3530 MFP, and the
FX1 board, which is the fax modem and NCU.

FX1 board P/N 43411301


14.1. Disconnect the remaining 13
connectors from the M32-2 board.

C3530 MFP Disassembly Guide

Page 19

14.2. Remove 5 screws from the M32-2


board.

14.3. Remove 2 screws from the FX1


board.

Page 20

C3530 MFP Disassembly Guide

14.4. Remove 2 screws securing the Main


Board Assembly at the rear of the printer.

14.5. Slide the Main Board Assembly only


enough to disconnect the four LED head
ribbon cables and the RFID ribbon cable.

C3530 MFP Disassembly Guide

Page 21

14.6. Slide out the Main Board Assembly


the rest of the way.

Page 22

C3530 MFP Disassembly Guide

15. High Voltage Power Supply (HVPS) P/N 43411301


15.1. Remove 3 screws securing the Left
Stay Guide to the Left Side Plate.

15.2. Release 2 plastic tabs holding the


Cable Guide to the Left Side Plate.

C3530 MFP Disassembly Guide

Page 23

15.3. Remove 2 screws one silver and


one black securing the HVPS to the Left
Side Plate.

15.4. Release the 7 tabs and disconnect


the cable the leads from the Cover Open
switch.

Page 24

C3530 MFP Disassembly Guide

15.5. Gently tilt the HVPS out and to the


right. Take care not to damage the ribbon
cable that leads to the M32-2 board as well
as the 4 transfer charge contacts and the 8
drum charge contacts.

C3530 MFP Disassembly Guide

Page 25

16. Feeder Unit


16.1. Remove 4 screws securing the
Feeder to the printer frame and remove the
Feeder.

16.2. To access the MIP board (front


sensor board), remove the front plate shield
by releasing 2 tabs.

Page 26

C3530 MFP Disassembly Guide

17. PRE Board (Toner Sensor Board) P/N 43614901


17.1. Release 4 tabs at the bottom of the
PRE board. Gently tilt the bottom of the
PRE board out, and then slide it down to
remove.
Note: There are 8 drum contact springs behind
the PRE board. These springs are only secure
when the PRE board is in place. Be careful when
moving the printer if the PRE board is not in place
as the contact springs could easily fall out.

C3530 MFP Disassembly Guide

Page 27

Scanner: ADF Pad, ADF PCBA, Op Panel PCBA, Main PCBA


18. ADF Pad P/N 43725501
18.1. Open the ADF top cover and gently
remove the ADF pressure plate from the
shaft.

18.2. Insert a flat blade screw driver


between the ADF Pad and the lower pad
plate. Push from the other side to remove
the ADF Pad.

Page 28

C3530 MFP Disassembly Guide

19. ADF PCBA P/N 43725601


19.1. Lift the blue lever to place the ADF in
the upright position, remove 2 screws, then
use a flat blade screw driver to release the
two tabs and remove the paper tray.

19.2. Remove 2 screws from ADF


assembly, and then lower it.

C3530 MFP Disassembly Guide

Page 29

19.3. Remove 2 screws from the Gear


cover and remove it.

19.4. Remove 2 screws from the top of the


ADF and release 2 tabs.

Page 30

C3530 MFP Disassembly Guide

19.5.

Remove the ADF assembly.

19.6. Disconnect 3 connectors then


remove 2 screws securing the ADF PCBA
to the ADF unit and remove it.

C3530 MFP Disassembly Guide

Page 31

20. Op Panel PCBA P/N 43725901


20.1. Press down on top at the fit between
the Op Panel assembly and the flat bed to
release 4 tabs.

20.2. Disconnect the ribbon cable and


remove 7 screws to remove the Op Panel
PCBA.

Page 32

C3530 MFP Disassembly Guide

21. Main PCBA P/N 43726001


21.1. Turn the Scanner over and open the
stays. (Be careful as the stays will want to
spring open at a certain point.)

21.2. Remove 7 screws to remove the


Main PCBA cover.

C3530 MFP Disassembly Guide

Page 33

21.3. Remove the USB shield and 4


screws to remove the top shield assembly.

21.4. Remove 4 cable connectors and 2


ribbon cables to remove the Main PCBA.

Congratulations!
You have now completed the disassembly of the C3530 MFP. For reassembly, follow
the disassembly procedure in reverse.

Page 34

C3530 MFP Disassembly Guide

C3530 MFP Spare Parts and Service Codes


The following section contains the Recommended Spare Parts List and the
list of Error Codes. The list of Error Codes shows the message that may be
displayed on the C3530 MFP Operator Panel as well as a description of the
error, the cause of the error and a possible solution.

C3530 MFP Disassembly Guide

Page 35

This Page Intentionally Left Blank

Page 36

C3530 MFP Disassembly Guide

C3530MFP
Spare Parts
Illustration Manual

032007A

Oki Data CONFIDENTIAL

Oki Data CONFIDENTIAL

C3530MFP Unit

43605601TL Rev.1

No.
1
2

43605601TL Rev.1

Part No.

Part Name
C3530MFP Scanner
C3530MFP 120V

Remarks

Oki Data CONFIDENTIAL

Scanner Unit

43605601TL Rev.1

No. Parts No.


1 43725201
2 43725301

43605601TL Rev.1

Name
ADF Unit
Flatbed Unit

Remarks

Oki Data CONFIDENTIAL

ADF Unit

43605601TL Rev.1

No. Parts No.


1 43725401
2 43725501
3 43725601
4

43605601TL Rev.1

Name
Paper-Tray Assy
Pad up Assy
ADF PCBA
ADF Hinge

Remarks

Oki Data CONFIDENTIAL

Flatbed Unit

Part A

Part A is detailed.

43605601TL Rev.1

No.
1
2
3
4

Parts No.
43725801
43725901
43726001
43726101

43605601TL Rev.1

Name
OP Panel Assy
OP Panel PCBA
Main-PCBA
USB-Board

Remarks

Oki Data CONFIDENTIAL

Printer Unit

 60
1
6
3

60


51

4 4
3


5

10

11
1

4
41

0
4

40

3

5
3 

5 60
64

3

66

61
36

6

1

56
61 65

6

31
43

3



1

1
63

4

1
30

33



4

5

5,53,54,55
5

6

6

13
35

45

15
16
50

44

43605601TL Rev.1

34

14

46

No.
1
2
11
12
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
36
37
38
39
40
41
42
43
44
45
46
47
48
49

Parts No.
43208104
43378001
43377001
43377002
43192601
42088801

43206101

43209301
43035201
43405801
43405801
43198901
43611102

43215301
43215401

43210701
43295201

43605601TL Rev.1

Name
Cover-Assy Top
Frame-Assy OP
Belt-Unit
Fuser-Unit
Fuser-Unit
Frame Assy-Base
Cassette-Assy
Frame-Separation-Assy.
Spring-Separation
Plate Assy-Side-R
Plate Assy-Side-L
ACINLET-SW-JST3P
Plate-Shield-Rear(Caulking)
CONN Cord-HRS12P-JST3P-MOLEX10P
Gear-Idle-Belt
Eject Assy.(PX732)
Sensor Assy.-Color-Regist
SMCD-17-210BD(1.0)
Spring Torsion (L)
Spring Torsion (R)
Shaft Lift Up
Bush
Gear-Planet-UP-L
Plate Heat
Plate-Front
Feeder-Assy.-Regist
Power unit-High Voltage Purchase spec.
SMCD-12-180BD(1.0)
PWR unit-ACDC Switch
PWR unit-ACDC Switch
Motor FAN (80)
Board-Assy-CUPU
Plate-Shield-Front(n)
Cover-Rear
Cover-FaceUP
Cover-FaceUP-Sub
Cover-Side-R(MFP)
Cover-Side-L(MFP)
Cover-Front
Cover-Assy-Manualfeed
Lever-Assy-Front-Lock
LED HEAD Unit-51STA
Plate-Lockout-ID

Remarks

ODA Pack in box


(120V)
(230V)

HeaterAC/IFCord

RearSensor_FFC

HighVoltage
HighVoltage_FFC
(120V)
(230V)
FUSER

600DPI

50
51
52
53
54
55
56
57
58
59
60
61
62
63 43420302
64
65
66
67
68

43605601TL Rev.1

Plate-Name
Plate-Logo
Label-Color
Label-Color
Label-Color
Label-Color
Cover-Rear-Bottom
Cup Screw (S Tight M3)
TappingScrew-B2L=8
Screw(SW+2W)
Ring
Guide-CU
Label-Fax
Stay-Guide-L-Assy(L)
Stay-Guide-R-Assy
Stay-Arm-L
Stay-Arm-R
Shield-Clamp
Shield-Clamp-Base

C3530
K
Y
M
C

Oki Data CONFIDENTIAL

Top Cover Assy


1

1

1

5
16
5
4

6-a
1
0

6
1

4 
6-b






3 4
10 4
 4
6-c



 4

15 



1 4

13 4
11 4
For No.6, 6-a, 6-b and 6-c
are supplied in one set.
14 

43605601TL Rev.1

No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29

Parts No.
43214801
43214901

43508801

43212901

43213201
43213301

43605601TL Rev.1

Name
Plate-Inner(Caulking)
Lever-Stack-L
Lever-Stack-R
Film-Insulator
Plate-Shield-RFID
RFID-UNIT Assy.-(Maintenance)
Holder-RFID
Cover-RFID
Cover-RFID-Sub
Spring-RFID
Holder-HeadSH)
Plate-FG-Head-L(SH)
Plate-FG-Head-R(SH)
Spring-Head
Push nut
Cable-Assy-Head
Cover-Top
Cover Top Sub
Spring-Torsion(Sub)
Cover-Hinge(L)
Cover-Hinge(R)
Holder-SP(Inner)
Spring-Compression(ID)
Tapping Screw B2 L=8
Cup Screw (S Tight M3)
Brush-Discharge
Link-Arm
Link-Head
Holder-Post

Remarks

Board-RFID R/W

LED-HEAD FFC & RFID FFC

Oki Data CONFIDENTIAL

Operator Panel Frame Assy

5


4
6

43605601TL Rev.1

No.
1
2
3
4
5
6

Parts No.

43208601
43421901
43198801
42067801

43605601TL Rev.1

Name
Frame-OP-Panel
Lever-Lock(Top)
Button-Lock
Cover-OP-Panel(MFP)
Spring-Torsion(FG)
Spring-Compression(Lock)

Remarks

Oki Data CONFIDENTIAL

Board Assy

5
4

43605601TL Rev.1

No. Parts No.


1
2 43411301
3
4
5

43605601TL Rev.1

Name
OR-Board Assy.-M32-2
Board-FX1
Plate-Shield-CU-(MFP)
CONN Cord-FLEXY FAX
Cup-Screw(S-Tight_M3)

Remarks

Oki Data CONFIDENTIAL

Stay Guide Assy (R)


3

43605601TL Rev.1

No.
1
2
3
4

43605601TL Rev.1

Parts No.

Name
Plate-Stay-Guide-R(Caulking)
Lever-Lock
SP-Lock-R
Rail-Stay-R

Remarks

Oki Data CONFIDENTIAL

Stay Guide Assy (L)

10
3


5

4


11

43605601TL Rev.1

No.
Parts No.
1
2
3
4
5
6
7
8
9 43459103
10 43459102
11
12

43605601TL Rev.1

Name
Plate-Stay-Guide-L(Caulking)
Lever-Lock
SP-Lock-L
Rail-Stay-L
Shield-Cable
Shield-Drawer-L
9714N-30Z03-G4C
Screw-Shoulder
CONN-Cord-WirePower
CONN-Cord-WireSignal
Shield-Cable-Outer
Cup-ScrewS-tight M3

Remarks

Oki Data CONFIDENTIAL

11
43605601TL Rev.1

16
0 4

1

10

16

14

13

15

0

1

1

1

1

Feeder Registration Assy

No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

Parts No.

42070701
42979401
42070801
43153101
43135401
42070901
43361401

43605601TL Rev.1

Name
Frame-Feed
Plate-Earth-F
OR-RES-High Voltage
Lever-IN1
Spring-IN1
Lever-IN2
Spring-IN2
OR-Board MIP
Lever-WR
CONN Cord-AMP5P-AMP5P
Cover-SNS
Holder Assy.-Regist-L
Roller-Regist-L
Roller-Regist-U
Holder Assy.-Regist-R
Roller-Pressure
Gear-Puressure
Gear-Regist-U(24-45)
Gear-Regist-L(24-54)
TappingScrew-B2 L=8
Ring

Remarks

Board-FrontSensor
FrontSensorCord

43605601TL Rev.1

11

14

1

10

1

4

3

13

15

( 10)

C3300

16

14

33

3

31

1

3

5


3 x



3

6

36

1

0 1



34



 4

30
35 3

Oki Data CONFIDENTIAL

Side Plate Assy (R)

No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37

Parts No.

43614901

43195101
43353101
43195501
43196201
43196601
43196701

43197301
43353001

43197801

43605601TL Rev.1

Name
Plate-Side-R(Caulking)
Cover-Plate-R
Spring-Contact-TL
OR-Board PRE
SMCD-10-280BD(1.0)
Link-LiftUp-R
Motor-DC-ID-M58
CONN Cord-AMP10P-AMP10P
Motor-Pulse-Liftup
Bracket-InnerCaulking
Gear-Assy.-Planet
Gear-Idle-Heat(Z14-102)
Gear-Idle-Z35
Bracket-Inner-sub
Gear-Shutter
Boss-Inner
Spring-Detent
Gear_Assy-HP
Motor_Pulse_HOP
CONN Cord-AMP4P-AMP4P
Solenoid
Spring-Solenoid
Motor-Pulse-Fuser
CONN Cord-JST4P-JST4P
Gear-Planet-UP-R
Gear-LiftUp-Z24Z90
Gear-LiftUp-Z18Z105
Gear-Idle-DrumZ24-117
Gear-Idle-Z55
Bracket-Outer
Guide-Cable-R
Guide-Cable-F
Spring-Contact-HBM
Screw
Cup_Screw (S Tight M3)
TappingScrew-B2 L=8
TR-14.5-10-8

Remarks

Board-TonerSensor
TonerSensor_FFC

DC-IDMotorCord

Fuser
Fuser
Fuser

HoppingMotorCord

Toroidalcore

Oki Data CONFIDENTIAL

Side Plate Assy (L)

43605601TL Rev.1

No. Parts No.


1
2 43352901
3
4 43415601
5
6
7
8

43605601TL Rev.1

Name
Plate_Side-L
Motor-Pulse-Belt
Cover-Ass.-Plate-L
MicroSwitch Assy
Link-Liftup-L
Frame-Ass-Cont-TR
CONN Cord-AMP4P-AMP4P
Cup Screw (S Tight M3)

Remarks

CoverOpenSwitchAssy

BeltMotorCord

Oki Data CONFIDENTIAL

Color Registration Sensor Assy

3
1

4
5

 3

43605601TL Rev.1

No. Parts No.


1
2 43135301
3
4
5 43361701
6
7
8

43605601TL Rev.1

Name
Plate-Sensor-C.Regist
OR-Board ZAK
Plate-Guard-Sensor
GP2TC2J0000F
CONN Cord-MOLEX5P-MOLEX5P
Cover-C.Regist(Adhesive)
Spring-Cover-Sensor
Cup_Screw (S Tight M3)

Remarks
Board-RearSensor
DensitySensor
DensitySensorCord

Oki Data CONFIDENTIAL

Base Frame Assy


1


1

0

10

1

13
1

11

1


14

3

15

13

16


5

4


1
6



4

43605601TL Rev.1

No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

Parts No.

43176501
43177001
43177101
43334801
42052001

42052301
42050801
42051001
42050901
42051201
42051101
43334901

43605601TL Rev.1

Name
Guide-Cassette-L
Rubber-Foot
Spring-Lock-Cassette
Guide-Cassette-R
Plate-Base
Spring-Earth
Plate-Beam
Lever-End
Bracket-Sub
Roller-Follower
Roller Assy.-Sub
Gear-Planet(Z20)-HP
Bush
Shaft-Hopping
Gear-Hopping(Z38)-HP
Pin(NK2-16)
Stopper-HP
Gear-Planet(Z12)-HP
Holder-Planet-HP
Stopper-Z45-48-HP
Gear-Z24-50-HP
Spring-Sub
Roller Assy.-Hopping
TappingScrew-B2 L=8

Remarks

Oki Data CONFIDENTIAL

Eject Assy

1

13

 

15

14
10

 5

11
 5

14

3
4

43605601TL Rev.1

No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Parts No.
43206401
40386501
40135301

43222001
43222101

43605601TL Rev.1

Name
Guide-Eject-Lower
Lever-Eject-Sensor
Spring-SNS(F/R)
Photo-Interrupter
CONN Cord-AMP3P-AMP3P
Guide-Eject-Upper
Spring-Torsion-Eject
Roller-BIAS-FU
Roller-BIAS-FD
Sponge-Roller-FD
Shaft Assy-Eject (FU)
Shaft Assy-Eject (FD)
Gear-Idle-Exit(Z19)
Bearing-Eject
Gear-Idle-Exit(Z21)

Remarks

ExitSensor
ExitSensorCord

Oki Data CONFIDENTIAL

Table 7-1-2 service call error list (1/6)


Display
Cause
Service call CPU Excepption
002: Error
005: Error

Service call CU RAM


030: Error
Check Error
Service call CU Optical RAM
031: Error
Check Error
Service call CU EEPROM
040: Error
Error
Service call CU Flash Error
041:Error
Flash ROM Error
on the CU board
Service call Flash File
042: Error
System Error

Details of error

Is the error message displayed


again?

Yes
No

Is the error message displayed


again?
Is RAM DIMM mounted normally?
Does it restore by exchanging RAM
DIMM?

Yes

Is the error message displayed


again?

Yes

Remount RAM DIMM


Replace RAMDIMM
Replace M32 board
Power supply OFF/ONReplace
M32 board

Is the error message displayed


again?
It failed to the access to CU Flash
ROM that is attached to the BLA
board directly.

Yes

Power supply OFF/ONReplace


M32 board

No
Yes
No

The compulsive initialization


of Flash is done. (Because
NIC-F/W is deleted, please be
careful to it. After initialization,
it is necessary to write NIC-F/
W by the maintenance utility).
FLASH FORMAT is executed
by using the maintenance utility.
If the symptom doesn't change,
replace the M32 board.
Replace M32 board

043: Error

Service call Engine I/F Error


072: Error
I/F Error
between PU and
CU
Service call Video Error
073: Error
When the image
data sprads,
defect is
detected.
(Incorrect data
receive)
Service call Video Error
074: Error
When the image
075: Error
data spreads,
defect is
detected.
Service call Difference
081: Error
between version
of CU firm and
EEPROM

Does the error recur?

Does the error recur?


Service call EngineEEPROM
104: Error
mounting check Does the error recur?
is OK with turning
on the power
supply, after that,
lead/light error is
detected
43605601TH Rev. 1

Method
If the RAM DIMM is mounted,
remove it and turn the power
supply off/ON.
Replace M32 boardRemount
RAM DIMMReplace
RAMDIMM
Power supply OFF/ONReplace
M32 board

Yes

Change the PC to high spec or


lower the resolution, and then
print again.
Replace M32 board

Replace M32 board

Yes
Yes

Do EEPROM Initialization.
(Turn on the power supply by
Cover-open & pressing ONLINE
switch & pressing CANCEL
switch).
Because the Mac address will
disappear with this initialization,
lease reset Mac address by
using the maintenance utility.
Replace M32 board
Power supply OFF/ON
Replace M32 board

165 /

Oki Data CONFIDENTIAL

Table 7-1-2 service call error list (2/6)


Display
Cause
Service call Engine
105: Error
EEPROM
mounting check
error when the
power supply is
turned on.
Service call The engine
106: Error
control logic is
abnormal
Service call High-voltage
121: Error
power supply I/F
error

Details of error

Method
Power supply OFF/ONReplace
M32 board

Does the error recur?

Yes

Does the error recur?

Yes

Power supply OFF/ONReplace


M32 board

Is the cable between PU board ant


the high-voltage power supply unit
correctly connected?
Isn't there defective contact point?

No
Yes

Is the cable between the PU board


and the high-voltage power supply
unit correctly connected?

No
Yes

Reconnect correctly.
Check the defective contact point
of high-voltage system.
Replace the high voltage power
supply.
Reconnect correctly.
Replace the high-voltage power
supply.

Does the error recur?

Yes

Service call The dewy of


126: Error
the device is
detected

Dew condensation occurs easily


after the device is carried in from
outside.
After leaving it at room temperature
for 2 hours to half a day, turn on the
power again.
Does the error recur?

Yes

Turn on the power again after


leaving the device for hours.
Replace the high-voltage power
supply.

Service call Fixed cooling


127: Error
fan error

Is the connector connection of the


fan normal?
Does the error recur?

No

Reconnect normally

Yes

Replace the fan motor

Service call LED head


131: Error
detection
abnormality
134: Error
(131=Y, 132=M,
133=C, 134=K)

Is the LED head installed correctly?

No

Does LED HEAD FUSE cut?


Does the error recur?

Yes
Yes
No
Yes

Service call ID Up/Down


140: Error
position
detection error
142: Error
Service call Defective fuse
150: Error
cutting of ID unit

Does it has anything trouble with


the detaching/attaching of ID unit?
Does the error recur?

Yes
No
Yes

Is the ID unit installed correctly?


Does the error reoacur?
Does it restore by exchanging
PRE board

No
Yes
Yes

Is the belt unit installed correctly?


Does the error recur?

No

Install the LED head correctly


Check LED HEAD FUSE
Replace FUSE
Turn on the power supply gain
Replace the LED head unit
Please refer to chapter 7.6 for
replace method of FUSE
Replace M32 board
Reinstall the ID unit
Turn on the power supply again
Replace the high voltage power
supply
Installed ID unit again
Turn on the power supply again
Replace PRE board after check
the cable connection of PRE
board-M32 board.
Replace M32 board.
Reinstall the belt unit.
Turn on the power supply again.
Replace M32 board after check
cable connection.

Service call Environmental


123: Error
humidity
abnormal/
humidity sensor
disconnection
Service call Environmental
124: Error
temperature
abnormality

153: Error

Service call Defective fuse


154: Error
cutting of belt
unit

43605601TH Rev. 1

No

Yes
Yes

Power supply OFF/ON


Replace control panel board
(PRP)

166 /

Oki Data CONFIDENTIAL

Table 7-1-2 service call error list (3/6)


Display
Cause
Service call Defective fuse
155: Error
cutting of fuser

Details of error
Is the fuser installed correctly?
Does the error recur?

No
Yes
Yes

Service call Defective toner


Is the toner cartridge installed?
160: Error
sensor detection. Is the lock level of toner set?
It does not occur
163: Error
during shipping
Does the error recur?
setting

No
No
Yes

Does the error recur?

Yes

Service call Thermistor


167: Error
Slope Error

Does the error recur?


Is the error message displayed?
Does the error recur?

Yes
Yes
Yes

Service call Compensation.


168: Error
Thermistor Error

Is the error message displayed?


Does the error recur?

Yes
Yes

Service call Upper Side


169: Error
Thermistor Error

Is the error message displayed?


Does the error recur?

Yes
Yes

Does the error recur?

Yes

Service call Thermistor


172: Error
Temperature
173: Error
abnormality (high
or low) of the
fuser is detected Does the error recur?

Yes

Service call Thermistor Short


170: Error
circuit / Open
171: Error
circuit of the fuser
is detected

Service call The short circuit


174: Error
of the backup
roller.
Thermistor is
detected. (For the Does the error recur?
high temperature)
Service call The open circuit
175: Error
of the backup
roller.
Thermistor is
detected. (For the Does the error recur?
low temperature)
Service call Temperature
176: Error
abnormality (high
177: Error
or low) of the
backup
Laura thermistor Does it become an error again?
was detected
43605601TH Rev. 1

Yes

Yes

Yes

Method
Reinstall the fuser after its
connection connector is cleaned
Turn on the power supply again
Replace M32 board after check
the cable connection.
Install a toner cartridge.
Turn the lock lever of toner
cartridge to the fixed position.
Remove the right side cover, take
measures to prevent the right
side of the device from being
exposed to ambient light, and
confirm that the toner sensor is
lighted during initialization of the
device.
Reconfirm it after replacing the
toner sensor Assy.
Replace the M32 board.
Turn on the power supply again
Turn on the power supply again
after storage for 30 minutes.
Turn on the power supply again
Turn on the power supply again
after storage for 30 minutes.
Note)
Turn on the power supply again
Turn on the power supply again
after storage for 30 minutes.
Check the cable connection
between the ZAK board and M32
board and turn on the power
again.
Replace the fuser unit.
Replace the M32 board.
See Note.
Check the cable connection
between the ZAK board and M32
board and turn on the power
again.
Replace the fuser unit.
Replace the M32 board.
Check the cable connection
between the ZAK board and M32
board and turn on the power
again.
Replace the fuser unit.
Replace the M32 board.
Check the cable connection
between the ZAK board and M32
board and turn on the power
again.
Replace the fuser unit.
Replace the M32 board.
See Note.
Check the cable connection
between the ZAK board and M32
board and turn on the power
again.
Replace the fuser unit.
Replace the M32 board

167 /

Oki Data CONFIDENTIAL

Table 7-1-2 service call error list (4/6)


Display
Cause
Service call System memory
190: Error
overflow

Details of error
Does the error recur?

Service call PU Firmware


200: Error
Download Error
202: Error

Error occurs when the PU firmware


is rewritten

Service cal
l209:
Down Load
Error

Custom Media
Type table
download failure

Failed in downloarding
Custom Media Type Table

Service call
203: Error
204: Error
207: Error
208: Error
213: Error
214: Error
F0C: Error
FFE: Error
FFF: Error
Service call
230: Error

CU program
Incorrect processing is performed
trouble (203~214 by the CU program.
are not generated Does the error recur?
in usual
operation)

RFID Reader not RFID Reader Device error.


Installed
Does the error recur?

Yes

After the power supply is turned


on again, try to download again.
(Because this processing is
not performed during usual
operation, it does not occur.)
After the power supply is turned
on again, try to download again.
(Because this processing is
not performed during usual
operation, it does not occur.)
Turn on the power supply again.
Replace M32 board.

Yes

Yes

Service call RFID Reader I/F


231: Error
Error

An interface error was detected


with the RFID reader device.
01: communication error between
the RFID reader and the engine
PCB.
02:the transcever circuit error of
the RFID reader.
03:communication error between
the RFID reader and the Tag chip.
04:the RFID Tag detection error
(more than 4chips).

Service call Engine Program.


240: Error
Memory Error

240: Flash Memory


Hardware Error

Method
Turn on the power supply again.
Install an additional RAM DIMM.

Check the connenction of the


LUM board (RFIS reader/writer
board).
Replace the LUM board (RFID
reader/writer board).
Replace the M32 board.
01: Same as Error 230.
02: Replace the LUM board
(RFID reader/writer board).
03: Check the connection of the
antenna cable.
04: Check if the number of RFID
Tags is correct.

If the error occurs again after


returning on the power supply,
replace the board of the unit.

Service call Short circuit


Does the error recur?
905: Error
error of the
906: Error
Frame thermistor
(thermistor
defect) is
detected

Yes

Check the cable connection


between the ZAK board and M32
board and turn on the power
again.
Replace the fuser unit.
Replace the M32 board.

Service call High


Does the error recur?
907: Error
temperature
error of the frame
thermistor (over
150)is detected

Yes

Check the cable connection


between the ZAK board and M32
board and turn on the power
again.Replace the fuser unit.
Replace the M32 board.

43605601TH Rev. 1

168 /

Oki Data CONFIDENTIAL

Table 7-1-2 service call error list (5/6)


Display
Cause
Details of error
Service call Low temperature Does the error recur?
908: Error
error of the
Frame
thermistor
(lower than
[environment
temperature -10])
is detected
923: Error
Image Drum Lock The ID motor does not rotate
Error
correctly.
Is the error message displayed
when the power is turned on again?
Service call
980: Error
Service call
981: Error

Media coiling
error to the fuser
Difference
between PU
model version
detected and CU
model version
detected
High-voltage
power supply
I/F error when
initializing

Yes

Yes
Yes

Check if the ID unit is set


correctly.
Replace the ID unit.
Replace the ID motor.

Does the error recur?

Yes

Turn off the power supply.


Replace the fuser.
Turn off/on the power supply.
Replace the M32 board.

Is the cable between PU board and


the high-voltage power supply unit
correctly connected?
Isnt there defective contact point?

No
Yes

Media is coiled to the fuser

Yes

Reconnect correctly.Check the


defective contact point of highvoltage system.
Replace the high voltage power
supply.
Turn off the power supply again
Replace the M32 board

Yes

After the power supply is turned


on again, try to download again.
(Because this processing is
not performed during usual
operation, it does not occur.)
Turn on the power supply again
Replace the M32 board

No
PU board SRAM
error
CRC check error
of PU download
data

Does the error recur?


After PU data is downloaded (PU
fireware, custom media data, head
correction data), CRC check error
is detected.

PU board Flash
ROM hash check Does the error recur?
error
PU board Flash
ROM writing error

Does the error recur?


The
communication
error with ASIC
on the CU board
is detected
Service call System Call
F0C: Error Exception

Service call Bus controller


FFF: Error ROM Write
protection

43605601TH Rev. 1

Method
Check the cable connection
between the ZAK board and M32
board and turn on the power
again.
Replace the fuser unit.
Replace the M32 board.

fter the power supply is turned


on again, try to download again.
(Because this processing is
not performed during usual
operation, it does not occur.)
Replace the M32 board.

Send the hard copy of


StatusPage to a related
department when the power
supply OFF/ON is normal.
Send the hard copy of
StatusPage to a related
department when the power
supply OFF/ON is normal.

169 /

Oki Data CONFIDENTIAL

Table 7-1-2 service call error list (6/6)


Display

Cause
PU fireware rash

Details of error
Does the error recur?

Yes

Does the error recur?

Yes

Does the error recur?


Is the BLA board correctly
mounted?

Yes
No
Yes

PU fireware rash
PU fireware rash
I/F error
between PU and
CU

Method
Turn on the power supply again
Replace the M32 board
Turn on the power supply again
Replace the M32 board
Turn on the power supply again
Replace the M32 board
Remount correctly
Replace the M32 board

Note! Because service call 168 error ,171 error and 175 error may occur when the temperature
of printer is below zero, please restart the printer after making it warm when the temperature of printer is low.

43605601TH Rev. 1

170 /

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