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MODEL
CAROLINE SIBU CHEERAN (1620344)
S G A N A S H R E E G OW DA ( 1 6 2 0 3 8 3 )
P R E M P R AV E E N O S WA L ( 1 6 2 0 3 2 5 )
SatisfactionProgression
FrustrationRegression
SatisfactionStrengthening
Iteratively strengthening
a current level of
satisfied needs.
Satisfactionstrengthening indicates
that an already satisfied
need can maintain
satisfaction or
strengthen lower level
needs iteratively when it
fails to gratify high-level
needs.
the influence of self-esteem on performance intention of top managers and frontline employees.
The empirical results show that esteem as a personality variable exerts a significant influence on the job
performance of both top managers and frontline employees.
These and other findings provide important guidelines for managers on how to address the motivational
needs of top managers and frontline employees in order to improve their job performance.
EMPIRICAL CONCLUSION
The empirical results revealed that top managers are primarily motivated by growth needs, in other
words, higher-order needs. This means that a challenging working environment that provides
opportunities for creativity, self-fulfilment, advancement and autonomy is a key motivator of the job
performance of top managers.
The results show that frontline employees are primarily motivated by the satisfaction of relatedness
needs from peers and existence needs and particularly monetary compensation. Relatedness from
peers need satisfaction is a direct motivator, as well as an indirect motivator via its effect on employee
self-esteem.
CASE STUDY
THE PROBLEM
CONCLUSION
When Johns job is compared to the
E-R-G theory, similar conflicts are
presented as in the Maslow theory.
Johns growth will be the most
indecisive as the stresses of two
children, a future child, a dead-end
job, and the reality of having no
financial/positional promotion
opportunities will regress his growth
back to relatedness needs.
Many people usually start taking
their problems out with someone in
hopes that they can lend advice or
support.
John will eventually regress from
relatedness to existence as he
realizes that his job is not providing
him with the opportunity to satisfy
the needs of his family.
Therefore, there will be no
progression and little satisfaction
between John and his job.