SESSION PLAN

Sector

INFORMATION AND COMMUNICATION TECHNOLOGY

Qualification

COMPUTER HARDWARE SERVICING NC II

Unit of Competency

Apply Quality Standards

Module Title

Applying Quality Standard

Suggested Duration

10 Hrs.

Learning Outcomes:
LO.1 Assess quality of received electronic components.
LO.2 Assess own work.
LO.3 Engage in quality improvement.
A. INTRODUCTION:
This module covers the knowledge, skills, attitudes and values needed to apply quality standards in the workplace. The unit also includes the
application of relevant safety procedures and regulations, organization procedures and customer requirements.

B. LEARNING ACTIVITIES
LO 1:

Assess quality of received electronic components.

Learning Content

Interpret Work

Methods
Self Paced/

Presentation
Read

Practice
Answer Self

Feedback
Answer Key

Resources
Information

Time

Instruction

Modular

Information
Sheet 1.1-1

Check 1.1-1

Reading Skills
Required To
Interpret Work
Instruction

Workplace
Standards And
Specifications

Obtaining And
Carrying Out
Work Instructions

Quality Checking
Procedures

Self
Paced/ Read
Modular
Information
Sheet 1.1-2
Workplace
Standards
And
Specifications
Self
Paced/ Read Information
Sheet (1.1-3)
Modular
Procedures In
Obtaining And
Carrying Out Work
Instructions

Self
Paced/ Read Information
Sheet on (1.1-4)
Modular
Quality Checking

Answer Self
Check 1.1-2

Answer Key

Answer Self
Check 1.1-3

Answer Key

Perform Operation
Sheet 1.1-1
Procedures in obtaining
and carrying out work
instructions

Compare to
performance
checklist
Instructor check
and evaluate
trainees work

Answer Self
Check 1.1-4

Answer Key

Answer Self
Check 1.1-5

Answer Key

Procedures

Fault
Identification
And Reporting

Self
Paced/ Read Information
Sheet (1.1-5) Fault
Modular
Identification And
Reporting

Sheet
Self Check
with Answer
key
Manuals
Information
Sheet
Self Check
with Answer
key
Manuals
Information
Sheet
Self Check
with Answer
key
Manuals
Operation Sheet
Observation
checklist

Information
Sheet
Self Check
with Answer
key
Manuals
Information
Sheet
Self Check
with Answer

Carry out
work in
accordance
with policies
and
procedures

Self
Paced/ Read Information
Sheet (1.1-6)
Modular

Carry out
work in
accordance
with policies
and
procedures

Answer Self
Check 1.1-6

Perform
Operation
Sheet 1.1-2
Carry out work in
accordance
with
policies and procedures

Answer Key

Compare to
performance
checklist
Instructor check
and
evaluate
trainees work

key
Manuals
Information
Sheet
Self Check
with Answer
key
Manuals
Operation Sheet
Observation checklist

Learning Outcome 2
Learning Content

Communication
Skills Needed To
Interpret And
Apply Defined
Work Procedures

Indentifying Errors
(Deviation From
Customer And Or
Organization
Requirements)

Methods

Presentation

Self Paced/
Modular

Read Information
Sheet 1.2-1
Communication
Skills Needed To
Interpret And Apply
Defined Work
Procedures

Self Paced/
Modular

Read Information
Sheet 1.2-2
Indentifying Errors
(Deviation From
Customer And Or
Organization
Requirements)

Practice
Answer Self
Check 1.2-1
.

Feedback
Answer Key

Answer Self
Check 1.2-2

Answer Key

Practice
Answer Self
Check 1.3-1

Feedback
Answer Key

Resources
Information
Sheet
Self Check
with Answer
key
Manuals
Information
Sheet
Self Check
with Answer
key
Manuals

Time

Resources
Information
Sheet

Time

LO.3 Engage in quality improvement.

Learning Content

Production

Methods
Self Paced/

Presentation
Read
Sheet

Information
1.3-1

Processes,
Materials And
Products.

Modular

Safety And
Environment
Aspects Of
Production
Processes

Self
Paced/ Read
Information
Modular
Sheet
1.3-2
Safety
And
Environment
Aspects
Of
Production
Processes
Self
Paced/ Read Information
Sheet 1.3-3 Critical
Modular
Thinking

Critical
Thinking

Fault
Identification

Relevant Production
Processes, Materials
And Products

Answer Self
Check 1.3-2

Answer Key

Answer Self
Check 1.3-3

Answer Key

Self
Paced/ Read Information Answer Self
Sheet 1.3-4 Fault
Modular
Check 1.3-4

Answer Key

and Reporting

Identification
and Reporting

C. ASSESSMENT PLAN

Written Test
Demonstration Test
Oral Questioning

D. TRAINERS SELF-REFLECTION OF THE SESSION

Self Check
with Answer
key
Manuals
Information
Sheet
Self Check
with Answer
key
Manuals
Information
Sheet
Self Check
with Answer
key
Manuals
Information
Sheet
Self Check
with Answer
key
Manuals