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CONTENTS
01
1
Message from the
Managing Director
LTHE profile
03 Organisational Structure
04 Our Business Portfolio
11
13
3
About the Report
Economic
38
Environment
People
42
54
10
4
Communities
Stakeholder Engagement
66
11
5 Awards & Accolades
Business Excellence
16
17 Business Capabilities
23
Product Responsibility
26 Sustainability Roadmap
28 Management Approach
32
6
Governance
12
Acronyms
75
13
Assurance Statement
14
GRI Index
74
77
76
Dear Stakeholders,
I am very pleased to present L&T Hydrocarbon
Engineerings Sustainability Report for the year
2014-15. The report indicates our triple bottom line
performance for the year and offers the path forward
for the journey ahead.
As a newly-formed subsidiary carved out of the L&T
conglomerate, we aim to transition from recently
attained autonomy to a steady growth as an
independent entity. The journey we take to achieve
this growth, however, will be accountable, inclusive
and sustainable and with emphasis on our core
values. It is these values that will be mirrored through
our sustainability strategies in general and our
reporting process as well.
With proactive government support and growing
demand for new and refurbished infrastructure
worldwide, the Hydrocarbon sector is poised to grow
manifold in the years to come. In response, LTHE aims
to increase our presence in domestic markets in India
as well as leverage our capabilities to capitalize in the
ORGANISATIONAL STRUCTURE | 03
ORGANISATIONAL
STRUCTURE
Head HCP D
T Chinappa
Executive Vice President
Head HCP+HMD(Intl)
Giovanni Cerchiarini
Head F&A
Venkatesh R
Vice President
Head HR
Mr. MVN Rao
BUSINESS PORTFOLIO | 04
Business Portfolio
Earlier a business vertical of Larsen & Toubro,
L&T Hydrocarbon Engineering (LTHE) is now a
wholly owned subsidiary of the reputed
technology, engineering and construction
conglomerate. LTHE delivers design to build
engineering and construction solutions across
the hydrocarbon spectrum upstream, mid &
downstream and pipelines. With a network of
international teams, offices and facilities, the
Company is geared to respond to the needs of
its client base in multiple geographies - the
Middle East, Africa, CIS, India and South East
Asia. Offices in Abu Dhabi & Sharjah (UAE),
Al-Khobar (KSA), East Ahmadi (Kuwait), Doha
(Qatar), Kuala Lumpur and Jakarta provide
close customer interface.
As a dedicated subsidiary, LTHE is positioned
to sharpen its focus on service to its customer
base and enhance responsiveness in all its
engagements. The subsidiary continues to
draw on the parent company's organizational
strengths and experience. It conforms to
global standards and norms across all aspects
of corporate governance and HSE.
LTHE is structured into the following Strategic
Business Groups - Hydrocarbon Upstream,
Hydrocarbon Mid & Downstream and
Hydrocarbon Construction & Pipelines
HYDROCARBON
CONSTRUCTION & PIPELINES
4500km+ pipeline projects
9 Oil & Gas Terminals
BUSINESS PORTFOLIO | 05
Petroleum Refining
Gas Processing
Fertilizer
Petrochemicals
Liquefied Natural Gas (LNG)
Cross-country Pipelines
Process Plant Construction
HYDROCARBON CONSTRUCTION & PIPELINES
We offer turnkey construction of refineries, petrochemical,
chemical & fertiliser plants, gas gathering stations,
underground cavern storage systems for LPG covering civil,
structural, piping, equipment and heavy lift works. We also
execute cross-country pipelines and oil/gas terminals on a
lump-sum turnkey basis.
HYDROCARBON
UPSTREAM
BUSINESS PORTFOLIO | 06
HYDROCARBON MID
& DOWNSTREAM
Design Engineering
A subsidiary L&T-Valdel
Engineering has a rich legacy of
providing technological services in
the upstream oil & gas industry.
Comprehensive engineering
capabilities cover the complete
project lifecycle: concept studies,
FEED, basic engineering, 3D
model-based detailed engineering,
special studies including safety, risk
assessment, pre-service
engineering and commissioning
assistance.
Fabrication Facilities
Installation
Client Base
HYDROCARBON
CONSTRUCTION & PIPELINES
Design Engineering
Design Engineering
Client Base
Client Base
L&T Hydrocarbon Engineering bagged the prestigious PMI Award, in category: Project of the Year
(Large, > Rs.1000 crores) for Process cum Living Quarter Platform PLQP Project
NATIONWIDE NETWORK | 08
Note: The multiple offices and project locations within India are not depicted in this illustration.
ABOUT
THIS REPORT
STAKEHOLDER
ENGAGEMENT
BUSINESS
EXCELLENCE
ECONOMIC
GOVERNANCE
ENVIRONMENT
PEOPLE
COMMUNITIES
GRI INDEX
REPORT BOUNDARY
ASSURANCE
LTHEs approach focuses on continuous assessments through internal and external
audits of operations and financial report. The report is in-line with GRI-G4.0 Guidelines
to measure sustainability performance. The limited assurance was conducted in
accordance with both the International Standard on Assurance Engagements (ISAE)
3000 and Type 2 moderate level as set out in the AA1000 Assurance Standard 2008,
covering qualitative and quantitative information. Their assurance statement,
describing the work undertaken and their conclusions, is included in this report. The
report is assured by Ernst & Young (EY), India.
MATERIALITY
At LTHE, our success depends on knowing what matters to our stakeholders, and ensuring delivery for them to see value in our
engagements. In order to determine what aspects and issues are truly material to us, we conducted a detailed materiality review and
have incorporated inputs from multiple stakeholders. For the purpose of this report we will be focussing on the material aspects
identified as both having a High Impact on LTHE as well a High level of stakeholder concern.
1
HIGH
Social
1
2
3
10
5
12
1
9
4
5
6
7
8
MEDIUM
4
2
6
6
8
7
10
4
2
Economic
1
2
11
12
10
3
4
5
11
6
7
LOW
8
9
10
LOW
MEDIUM
Impact on LTHE
Employee Engagement
Occupational Health & Safety
Training & Competency
Supplier Labour / HR Assessment
Labour Practice Grievance Mechanism
Human Rights Non-discrimination
Human Rights Grievance Mechanism
Local Communities
Compliance
Customer Health & Safety
Equal Remuneration for Women & Men
Quality
HIGH
Economic Performance
Indirect Economic Impacts
International & Domestic
Policies
System Efficiency
Forex Variation
Weather Conditions
Cost Over run
Crude Oil Prices
Commodity Prices
Changing Geographies
Environment
1
2
3
4
5
6
7
8
Materials
Energy
Reduction in Energy
Requirements of
Products/Services
Water
Biodiversity
Emissions
Effluents & Waste
Transport
ABOUT
THIS REPORT
STAKEHOLDER
ENGAGEMENT
BUSINESS
EXCELLENCE
ECONOMIC
GOVERNANCE
ENVIRONMENT
PEOPLE
COMMUNITIES
GRI INDEX
01 | Stakeholder Engagement
Making the journey an inclusive one
We consider stakeholder engagement to be an essential aspect of our sustainability
performance and believe that collaboration with stakeholders inside and outside our
business is critically important to our ability to develop new ideas and approaches, and
to find solutions. It is therefore essential to us, that we conduct regular dialogue with
employees, customers, investors, community leaders, and suppliers through formal and
informal channels.
STAKEHOLDER ENGAGEMENT | 13
Stakeholder Engagement
Stakeholder
Engagement Suppliers Meet 2015
S
T
A
K
E
H
O
L
D
E
R
S
M
A
T
E
R
I
A
L
I
S
S
U
E
S
Govt. Agencies
Licensors
Consortium Partners
Senior Management
Investors
Employees
Engineering Centers
Consultants
Quality Team
3rd Party Inspectors
Logistics
Government
Banks & F&A
Licensor
Local Community
Sub-Contractor
PMC
Employees
Logistics
Licensor
Local Community
Regulatory Authority
Client
Vendors/ Suppliers
MARKETING
ENGINEERING
PROCUREMENT
CONSTRUCTION/
FABRICATION/
DELIVERY
POST DELIVERY
SERVICES
Economic
Performance
Market Presence
Indirect Economic
Impact
International &
Domestic Policies
New Geographies
Oil & Gas Pricing
Compliance
Materials
Energy Efficiency
of Products/
Services
Employment
Training &
Education
Compliance
System Efficiency
Procurement
Practices
Forex Variation
Commodity Price
Materials
Transport
Supplier Assessment
for Labor/human
Right Practices
Indigenous Rights
Compliance
Weather Conditions
Cost/Time Over run
Energy
Biodiversity
Emission
Waste
Transport
Labour Management
HSE
Equal Remuneration
System Efficiency
Subcontractor Asmnt.
Economic
Performance
System Efficiency
Training &
Education
Compliance
Customer HSE
Energy
Emissions
BUSINESS PORTFOLIO | 14
ENGAGEMENT FRAMEWORK
Our engagement framework is based on objectives like
proactive response, transparency, inclusiveness and trust.
The framework has been continually refined through detailed
stakeholder engagement exercises. The framework enables us
to customise our communication and undertake elaborate
engagement initiatives.
Client
Satisfaction
Surveys
Press
Releases
Marketing
Collaterals
Stakeholder
Engagement
Session
Employees
It is essential for employees to feel engaged and to align
themselves with organizational goals thus creating a sense of
ownership and commitment. At LTHE, various modes of
interaction and communication have been institutionalised
over the years to enrich engagement with our employees.
HR Initiatives
Reach Out Sessions
Language Classes
Team Building
Workshops
Town Halls
Photography
Stay Interviews
Gallup Employee
Engagement Survey
Quizzes
Amantran
HR Excellence
Customers
Interaction
through
Open House
Regular
Business
Interactions
Quarterly
Feedback
System
Employee
News
Bulletin,
Newsletters,
Magazines
Suppliers,
Dealers &
Stockists
Meets
Local Communities
We engage with members of the communities in and around
our campuses, yards and project sites through the ambit of our
corporate social responsibility initiatives. It is imperative to us
that our Corporate Social Responsibility (CSR) activities are
inclusive from the outset till implementation. We therefore
ensure participation of and input from local government
officials, small businesses, educational institutions as well as
local residents from our CSR project sites.
Vendors
LTHE has been steadfast in its commitment to work effectively
with its suppliers, who are our partners in success. To further
enhance stakeholder involvement in key decision making, a
Stakeholder Engagement Meet is organized to receive
feedback on our systems & processes, and to help us in
improving performance. Majority of our high value suppliers
have signed a sustainability based Supplier Code of Conduct.
VENDOR DEVELOPMENT
Greatweld Engineering, a valued vendor at LTHE, is in the business of
manufacturing electroforged gratings and Handrails, specifically for the
Oil & Gas, Refinery, Petrochemicals, Chemical & Power sectors.
LTHE has engaged Greatwelds services towards commissioning of the
HPCL-LOBS plant. Given the magnitude of the project, there were
challenges encountered by the vendor, in terms of design competencies.
These challenges, however, were converted into capability building
engagements for the Engineering and Facilities Team at Greatweld,
under the guidance of L&T Chiyoda.
ABOUT
THIS REPORT
STAKEHOLDER
ENGAGEMENT
BUSINESS
EXCELLENCE
ECONOMIC
GOVERNANCE
ENVIRONMENT
PEOPLE
COMMUNITIES
GRI INDEX
02 | Business Excellence
Steering the journey sustainably
LTHE has time & again delivered successfully, both in India & overseas, a number of
large, critical & complex projects with its experienced and highly skilled project
execution team, world-class practices and culture of excellence. The keystones of the
LTHE business philosophy, which define our commitment to being a responsible and
sustainable business, include excellence in corporate governance, best in class safety
practices, state-of-the-art IT, on-time delivery and cost competitiveness.
BUSINESS EXCELLENCE | 17
Business Capabilities
LTHE provides world class solutions in engineering and construction within the hydrocarbon sector. In-house
capabilities are complemented by partnerships with global leaders, enabling the company to deliver
single-point solutions extending from front-end design through engineering, procurement, fabrication, project
management, construction, installation and commissioning.
The company has key capabilities including in-house engineering, R&D Centre, world class modular fabrication
facilities, an experienced & competent project execution team and a safe work culture.
PROCESS EXCELLENCE
High performance standards are achieved through constant
review and refinement of our processes. Highly efficient
solutions are consistently delivered through process and review
analysis. We follow five years strategic planning process with
midterm reviews for course correction and currently LAKSHYA
2016' strategic plan provides overall business directions. Various
strategic initiatives have been identified and implemented as a
part of this plan.
Lean Agile Knowledge Speed Humane Yielding Value Action
TECHNOLOGY CENTRES
Our R&D Centre has been functioning as a Center of Excellence
in Advanced Engineering for over four decades. R&D expertise
and skills translate into a competitive advantage across all our
businesses. It enables to select the right technology and
products, optimize process equipment design, solve product or
process-related problems and achieve guaranteed performance
of the plants and installations. The R&D Center covers key
technology domains such as Chemical Engineering, Thermal
Engineering, Mechanical Engineering, Machinery & Systems
engineering, Material Science & Corrosion Engineering and
BUSINESS EXCELLENCE | 18
Management Institutes (PMI) Mega Project of the Year 2014 Award for its East Coast Process Platform Project, under the large
category. Additionally, we also won the runner up award under the same category for the Mangalore Refineries & Petrochemicals
Limited Aromatics Complex
Cost Overrun
Use of robust project management & risk management tools for operational
excellence towards cost control & schedule adherence.
Mitigating risk by hedging or by taking suitable covers based on foreign
exchange inflow and outflow
Knowledge Management Capturing & implementing learning, particularly
from international projects in ongoing & future projects.
Strengthening supply chain for international projects.
Talent Management
OPPORTUNITY
Modularization
Technology enhancement
Further enhancing alliance with Process Licensors for entry into new
hydrocarbon segments.
QUALITY ASSURANCE
The Quality Assurance & Inspection (QA&I) team at LTHE
ensures projects are executed to the satisfaction of the client.
This entails compliance to agreed specifications; ensuring both
Quality Assurance (QA) and Quality Control (QC) of projects.
QA&I generate the Project Quality Plan (PQP), Inspection & Test
Plans, review manufacturing processes, appoint third-party
inspection agencies, organize inspections and provide technical
clearance of project supplies. QA&I also carry out internal audits
of functional departments for compliance to PQP and Corporate
Manual.
At LTHE we are committed to continual improvement of our
business processes by using internationally accepted standards.
Our corporate policy reflects an Integrated Management System
for Quality, Environment, Occupational Health & Safety, IT
Security and Human Resources, while implementing globally
recognized standards such as ISO 9001 / ISO 29001, ISO 14001,
OHSAS 18001, ISO 50001, ISO / IEC 27001 and SEI - CMMI Level
5. A centralized Management Systems Cell administers these
functions. Internal audits and management reviews at various
levels ensure compliance. We participate in the National
BUSINESS EXCELLENCE | 19
CUSTOMER SATISFACTION
Customer satisfaction is a focal point to all our services and
operations and a measure of success for business performance.
All our efforts are in providing services to our customers at the
highest possible quality and standards. We have a highly
effective customer feedback system to ensure proper means of
communication. We periodically obtain customer satisfaction
feedback through surveys and focus groups. Based on the
complaint/feedback, we conduct analysis and implement the
necessary corrective measures.
We also takes customer privacy very seriously. Employees at
LTHE are strictly required to abide with the group companys
confidentiality policy. There have been no complaints against
breaches in customer privacy or loss of customer data during
the reporting year.
BUSINESS EXCELLENCE | 20
PROJECT HIGHLIGHT
The FCCU (fluidized catalytic cracking unit) at Paradip, Odisha, is Indias largest greenfield refinery
of 15MMTPA. The Mega Reactor and Regenerator Package (RRPA) was undertaken for Indian Oil
Corporation Limited (IOCL) at Paradip, Odisha.
This project is important for two reasons: its size and its technological complexity. At 4.17 MMTPA,
the FCCU is Indias largest among PSU refineries in terms of capacity and complexity. Additionally,
it is also the first Indian technology for FCC INDMAX against international benchmarks.
THE SCOPE
The wide scope of the project ranged from detailed engineering
to delivery; route surveys for over-dimensional consignments,
transportation of equipment & material, site installation,
obtaining statutory approvals, pre commissioning,
commissioning, performance guarantee test runs (PGTR), total
project management and handing over the project on lump sum
turnkey basis.
UNPRECEDENTED SCALE
Complex to the core, the plant boasts of several huge critical
items. The 1135 tonne reactor and 1685 tonne the regenerator
with multiple cyclones was fabricated at L&T-Heavy Engineerings world-class Modular Fabrication Facility at Hazira.
GLOBAL SOURCING
A major logistics challenge was transporting the regenerator
and reactor top sections from L&T Hazira to Paradip
Refinery in a vertical position. Procurement involved many
firsts. Huge, state-of-the-art equipment and units were
MAJOR HIGHLIGHTS
Pre-fabricated structural modules 18 (Total 3000 MT, with sections of 70 to 300 MT), Panels: 47 (1800 MT, 15 to 30 MT )
Heavy lifts 250 nos., weighing between 20 MT and 775 MT
Super heavy lifts - 8 (all above 400 MT)
Expansion Bellows 20 (Diameter from 48 to 156, max. weight 80 MT)
Fabrication of 118 spools of large dia piping (30 to 158) weighing between 6 MT and 74 MT, at shops in Vadodara and
Vizag followed by refractory lining and dry out at a shop in Visakhapatnam under the supervision refractory expert,
Quartis, U.K.
Specialty valves (20, maximum size of 2.5 x 7.6 x 3.6 m and max. weight of 150 MT)
Refractory application of more than 2500 MT
Successful casting of 3 rafts of mass pours (3000 m3 Reactor/ Regenerator, 1728 m3 MFC, 3017 m3 TSS/Orifice) with RMC
from batching plant, located approx. 10 km from site.
Implemented innovative construction techniques viz: Usage of modular erection for rebar cage along with insert plate for
Regenerator top Ring (52.6 MT erected at a height of 15.55 meters) and Lifting & positioning of pre-assembled rebar cage for
reactor table top columns along with insert plates (12 MT at 27 M height)
BUSINESS EXCELLENCE | 21
PROJECT HIGHLIGHT
Dolphin Energy Limited (DEL), UAE has one of the largest single build onshore gas processing and
compression facility at Ras Laffan Industrial City, Qatar which exports 2.2 billion standard cubic feet per day
(bscf/d) of gas to UAE through onshore & sub-sea pipeline. In September 2012, DEL awarded a contract to
LTHE to augment the capacity of the compression facility taking the gas throughput to 3.2 bscf/day. This
was the first large scale EPC Project for LTHE in Qatar.
THE SCOPE
The scope of work was wide, consisting of detail engineering,
procurement, construction of all necessary works to facilitate the
installation of three new gas compression trains (Dresser Rand
Compressors, each rated at 39 MW driven by Rolls Royce Trent
Gas turbine engines of 52 MW each), commissioning, operation
and performance guarantee test run to demonstrate transfer of
3.2 BSCFD gas. L&Ts considerable experience in the Mid &
Downstream sector helped to complete the project and reach
the Ready for Start-up milestone within the challenging
schedule of 28.5 months.
CHALLENGES
Tie-in with existing facility: One of the first challenges on the
Project was completion of major tie-ins in a 48 hour total shut
down in February 2014 which had a penalty of US $ 250,000 per
day. By intense planning & pre-shutdown work, We carried out
this work within 24 hours with a partial shutdown instead of full
shutdown of existing facility.
Handling of the Rolls Royce, Gas Turbine and Compressor (GTC)
Package: Valued at over USD 100 million, the largest package of
BUSINESS EXCELLENCE | 22
PROJECT HIGHLIGHT
The Yetagun North (Phase-V Development) project was awarded to LTHE in January 2013 by PETRONAS Carigali
Myanmar (Hong Kong) Limited. The Yetagun North Field is located 12 km North East of Yetagun Field (Yetagun
Main) in Andaman Sea, off the shore of Myanmar in Blocks M12, M13 and M14 at water depths of 100 m. The
Yetagun expansion project forms a key part of Myanmars plans to revitalize the exploration and production of
oil & gas onshore and offshore after the recent relaxation of the US sanctions against the country.
DEFINING SUCCESS
This fast-track project was the first international offshore project
for the Kattupalli Yard. Besides delivering all project structures
within schedule from the Kattupalli Yard, demonstrated its ability
to execute extensive brownfield modification works on an
existing process platform, which included critical activities
performed during client-specified shutdown period, by meeting
strict quality and schedule requirements in a safe manner.
THE SCOPE
Scope involved Engineering, Procurement, Construction,
Installation and Commissioning of a new 4-legged wellhead
platform (YET-D) at 108 m water depth, a new 10 x 11.2 km
pipeline from YET-D to existing Yetagun main process platform
(YET-C), host tie-in works and brownfield modification works at
YET-C platform.
OVERCOMING CHALLENGES
Since the Projects nascent stages, the project teams have had to
overcome a number of challenges. One such challenge they
faced during the Detail Engineering phase of the project
involved designing the platform as per the free issue material
(FIM) provided by the client. To solve this, engineering and
analysis team had to go through a number of iterations to
A BASKET OF ACHIEVEMENTS
Even before formally commencing work on the project, We had
realized the demands of this fast-track project and it is the result
of efficient planning and execution that delivered the Project in
a timely and safe manner.
MFF Kattupalli has an enviable safety record. On the Petronas
Carigalli project, it notched up 2 million accident-free man
hours. The aggregate at Kattupalli stands at 8 million man hours
without any LTI.
LTHE received HSE Award FY 2014 from the Client for
Significant contribution through exceptional HSE Performance
amongst International Contractors.
Having successfully completed the Yetagun project, it is
expected that further opportunities in South East Asian market
will be open for the Company.
BUSINESS EXCELLENCE | 23
Product Responsibility
While delivering highest quality products and services, we ensure that various
aspects of sustainability are addressed across our business processes.
COMPLIANCE
SAFETY
COMMUNICATION AND
ACCOUNTABILITY
Our belief in fairness and transparency goes out
in all our outbound communications. Our
marketing collateral is designed for clarity in
communication and effective enunciation of
product features and benefits. We abide by all
the norms relating to marketing,
communication, including advertising,
promotion and sponsorship. No false claims or
unfair means are used while promoting a
product or a service. There was no incident of
incorrect or misleading marketing
communications in the reporting period.
L&T was the first engineering and construction
company in India to publish its Corporate
Sustainability Report. In 2007, it set up a
dedicated task force to report its environment
and social performance. LTHE inherited virtues
of the parent company keeping its focus on
sustainability. LTHE, as a business vertical of
L&T, had been reporting its sustainability
performance under L&T Group performance
and developed its maiden Sustainability Report
in the year 2013 for internal circulation. The
year 2013-14 was the first reporting year for us
as a wholly-owned subsidiary.
Safety in Design
BUSINESS EXCELLENCE | 24
0.79 Billion
PROJECT HIGHLIGHTS
The process has been designed to reduce
specific energy consumptions through
process heat integration and have systems
designed to reduce the impact to the
environment through use of low NOx
Burners and low emission seals and
packing. A hydrocarbon detection system
is also in place to constantly detect any
leakages from the unit.
PROJECT HIGHLIGHTS
These flue gases from incinerator are used
for heat recovery of 6 MW in hot oil heater
convection section to reduce the specific
energy consumption of the unit. The
incineration of waste gases also eliminates
the negative impacts on the environment
through complete destruction of BTEX. In
addition to this, the project adopts a zero
flaring philosophy by interchanging the
continuous usage of 59 Nm3/hr of purge
gas with Nitrogen instead of Fuel Gas
BUSINESS EXCELLENCE | 26
Sustainability
Roadmap
ENERGY
TARGET
TARGET
15% Increase
5% Reduction
in energy consumption
intensity (measured per
employee)
Decreased by 27.76%
(Baseline 2013-14)
CLIMATE CHANGE
TARGET
TARGET
3% Reduction
5% Reduction
Reduction by 42.85 %
(Baseline 2013-14)
Decreased by 29.17 %
(Baseline 2013-14)
in Scope 2 (Indirect)
GHG emissions intensity
(measured per employee)
TARGET
5% Reduction
in water consumption
intensity (measured per
employee)
Reduction by 32.01 %
(Baseline 2013-14)
WATER CONSUMPTION
TARGET
BUSINESS EXCELLENCE | 27
SAFETY
30% REDUCTION
TARGET
0 ACCIDENTS
in severity rate
Increase in Severity
Rate (SR) by
85.87 to 93.99
HEALTH
TARGET
10% IMPROVEMNET
TARGET
WIDEN REACH
TARGET
SCALE UP
of community development
interventions in education,
health & skill building
CORPORATE
SOCIAL INITIATIVES
MANAGEMENT APPROACH | 28
Management Approach
We have progressed well on the Social, Environmental
and Economic agenda pursued over the last few years.
Considerable headway has been made in the areas of
energy conservation, healthcare, environment
protection and social uplift of the deprived sections
of society. We harness untapped energy of India's youth
through broadbased skill development centres and
promote social development through ongoing mother
& child healthcare programmes. We have been
recognised in various national and international forums
for our sustainability efforts.
Mr. A.M. Naik
Group Executive Chaiman
Larsen & Toubro
ECONOMIC
We exercise prudent management of risks and costs to
ensure sustainable wealth generation. The challenges in
the form of growing competition, newer geographies,
forex variation, claims management and staffing of key
manpower are mitigated through specific actions like
operational excellence initiatives, cost optimisation,
increased customer intimacy, compliance with stringent
HSE standards, proactive hedge management, strong
contract management and talent acquisition and
retention. In response to challenges faced by cost over
runs, the management has restructured its international
operations and steps are being taken to build strong
customer relationships, a culture of operational
excellence and greater accountability. Contracts
management, safety & quality departments are being
strengthened with experienced recruits. A process of
bid/no-bid clearance for international prospects has
been instituted to weed out unfeasible proposals at
early stages.
HIGHLIGHTS
During the year we have successfully commissioned the
largest single train Paraxylene complex MARC, OMPL,
Export Gas Compressor Train project for Dolphin Energy
Limited Qatar and Yetagun North (Phase-V Development)
project units.
In international waters, we achieved First Oil for our
ongoing project in Abu Dhabi with Abu Dhabi Marine
Operating Company (ADMA OPCO) and successfully
completed PETRONAS Project in Myanmar.
In the Middle East, we have secured a large EPC contract
from Kuwait Oil Company for a gathering centre
MANAGEMENT APPROACH | 29
SOCIAL
At LTHE we aim to provide an engaging, secure, and motivating work environment, to
nurture our valued relationships with the societal stakeholders and to adhere to global
standards for transparent and accountable corporate citizenship and business
management. We comply with all laws and regulatory requirements such as Convention
of International Labour, The Factories Act 1948, Building & Other Construction Workers
(Regulation of Employment) Act 1996, Central rules 1998 and Industrial Disputes Act
1947. Additionally, LTHE adheres to the L&T Group Corporate Human Resource Policy,
which aims to uphold in letter and in spirit the United Nations Universal Declaration of
Human Rights and the Fundamental Human Rights Conventions of the International
Labour Organisation.
Safety has been a core value for us. Testament to this commitment is Indias one of a kind
Safety Innovation School setup by us at Hazira, which embeds safety competencies
among our employees and contractors, through interactive and innovative safety training
methods. In addition to measuring our own performance, we are extending our
commitment to our vendors and suppliers towards the goal of a GRI G4 compliant supply
chain. With the goal of including people, we also seek to bring infrastructure related
access to services, to communities through our programs of social investment and
corporate volunteering.
HIGHLIGHTS
Achieved 3.5 man days of training per
employee during the reporting year as
against the target 3 man days per
employee.
Recertification has been carried out for
all LTHE Business Units for OHSAS
18001 and ISO 14001
A majority of our high value suppliers
have signed a sustainability based
Supplier Code of Conduct
One of its kind Experiential Training Center located in Hazira, Surat that caters to safety
training of Employee and contractors of the company.
MANAGEMENT APPROACH | 30
ENVIRONMENT
Environmental goals at LTHE are driven by senior management commitment through
our Corporate HSE Policy and Green Supply Chain Policy. Moreover, through our
Corporate Sustainability Policy we aim to incorporate social and environmental
considerations directly into our business operations through the adoption of
sustainable and resource efficient processes and the provision of value added products
and services. Through our green product portfolio we aim to develop products and
services that have no undue environmental impact, are safe in their intended use and
are efficient in their consumption of energy and natural resources- in accordance with
applicable laws and industry standards. Carbon footprint assessment, is now an integral
measure of our offerings and is reflected in our focus on energy-efficient processes. We
strive towards achieving competitive advantage by constantly offering product
solutions that address emerging environmental needs and challenges.
Underlining our approach, is our commitment to encourage communication and
collaboration with all stakeholders to ensure that our environmental management and
protection goals are achieved through concerted efforts.
HIGHLIGHTS
Energy reduction - 5923 GJ saved
during the year due to specific
energy conservation initiatives
A dedicated Energy Policy in place for
our fabrication yards
Introduction of management programs
across LTHE to analyze consumption
patterns & opportunities for saving
Diesel and LPG across fabrication yards
ABOUT
THIS REPORT
STAKEHOLDER
ENGAGEMENT
BUSINESS
EXCELLENCE
ECONOMIC
GOVERNANCE
ENVIRONMENT
PEOPLE
COMMUNITIES
GRI INDEX
03 | Governance
Guiding our journey towards integrity and accountability
Being a responsible corporate citizen, our corporate governance, a guiding force of our
sustainability journey, is based on principles of accountability, ethics, transparency and
equitable treatment, with a focus on long term value creation.
GOVERNANCE | 33
Governance
In tune with the L&T Group philosophy, our
Corporate Governance framework at LTHE has been
established to ensure integrity, maintaining codes of
transparency and accountability in our business
activities. We proactively address emerging
challenges related to environment, social inclusion
and corporate governance. Our Corporate
Governance framework is based on an effective
independent Board, the separation of the Board's
functions, and the constitution of Board committees.
Our Board comprises of 10 directors out of which
four are independent. Further details about our
Board of Directors can be found at
http://www.lnthydrocarbon.com/company/board-ofdirectors/
In-tune with our parent company, corporate sustainability is ingrained to the core in LTHEs entire value chain with uncompromising
commitment from the top management. A well-defined framework of Business Heads, Sustainability Councils and Unit Level Teams
cascade the initiatives across hierarchies.
CORPORATE
CENTRE
HUMAN
RESOURCES
HSE
F&A
R&D
GOVERNANCE | 34
GOVERNANCE COMMITTEES
Our Board of Directors currently has five standing committees - the Audit Committee, the Nomination and Remuneration Committee,
CSR Comittee, Treasury Commitee and the Investment Committee . The charters and compositions of these committees can be found
below.
Audit Committee
Evaluation of internal financial
controls and risk management
systems
Approval of transactions of the
company with related parties
Scrutiny of inter-corporate loans and
investments
Recommendation for appointment,
remuneration and terms of
appointment of internal & statutory
auditors of the company
Review and monitor effectiveness of
internal & statutory audit process
Nomination &
Remuneration Committee
Identification of persons qualified
to become directors & who may
be appointed in senior
management
Evaluation of every directors
performance
Formulate policy relating to the
remuneration paid to Directors,
key managerial persons and
senior management
CSR Committee
Formulate and recommend the
CSR Policy to the Board for
approval
Recommend the amount of
expenditure to be incurred on
CSR projects - Monitor the Policy
implementation from time to
time
Constitute a monitoring
mechanism for ensuring
implementation of the CSR
projects
Treasury Committee
Investment Committee
LTHE at its Board Meeting released the Companys Sustainability Report at the hands of Dr.A.K. Balyan & Mr. Sarthak
Behuria, Independent Directors on LTHE Board in the presence of Mr. K. Venkataramanan, CEO & Managing Director
& the other Board Members.
GOVERNANCE | 35
GUIDING FRAMEWORKS
Code of Conduct
Vigilance Committee
Sustainability
Fair Human Resources
Practices
Risk Management
Prohibited Items
Corruption
Community Development
Hierarchical Structure
of Vigil Mechanism
Audit Committee
Vigil Committee
Departmental Head
%
J
S
F
D
U
"
Q
Q
S
P
B
D
I
LTHE has institutionalised a risk management process with a clear policy, guidelines and the usage of quantitative tools to protect our
operating margins. The Risk Management process is aimed at identification, assessment, mitigation and monitoring of risks from
pre-bid to close out stage. Analysis for risk pertaining to economic, environmental and social impacts are also included in the
assessment.
The Audit Committee of the Board oversees the effectiveness of the risk management process. We have in place mechanisms to
inform Board Members about risk assessments and risk minimization procedures who in turn conduct periodic reviews of our risk
management status. Additionally, our risk management policy and procedures, sit within the overall Enterprise Risk Management
framework of Larsen & Toubro Ltd while the process followed is in compliance with the International Risk Management Standard ISO
31000:2009.
GOVERNANCE | 36
Remuneration Policy
EXTERNAL ENGAGEMENTS
Public Policy Advocacy
Professional Memberships
Institute of Chemical
Engineers (IChemE, UK)
Society of Petroleum
Engineers (SPE)
Chemtech Foundation
International Project
Management Association
(IPMA)
Federation of Indian
Chambers of Commerce
and Industry (FICCI)
Confederation of Indian
Industry (CII)
World Chemical
Engineering Council
Saih Rawl Central Processing Plant of the Saih Rawl Development Project marks
the future proofing for Petroleum Development Omans Reign
ABOUT
THIS REPORT
STAKEHOLDER
ENGAGEMENT
BUSINESS
SUSTAINABILITY
BUSINESS
EXCELLENCE
GOVERNANCE
ECONOMIC
ENVIRONMENT
PEOPLE
COMMUNITIES
GRI INDEX
04 | Economic
Making every step of the journey count
Generating profitable growth enables us to serve our customers, as a growing
design-to-build engineering and construction solutions provider for the hydrocarbon
sector. Robust economic performance also enables us to invest in greater research and
development and advance as a growing design to built engineering and construction
solution provider for the hydrocarbon sector, achieveing profitable growth, enables us
to improve capabitities and serve our multiple stakeholders better.
ECONOMIC | 39
Economic
The entire global hydrocarbon industry is passing through a difficult phase with
Engineering & Construction industry leaders reporting cost over-runs. Despite this,
LTHE has generated an order inflow of INR 95.82 Billion this year.
93.38 Billion
is this years order inflow.
HIGHLIGHTS OF FY 2014-2015
Hydrocarbon
Upstream
During the year, the company business unit won orders from Oil and Natural Gas Corporation
(ONGC) India for Engineering, Procurement, Construction & Installation of 5 Well Head
Platforms under competitive bidding and SBHT 42 Pipeline Contract on nomination basis.
Additionally another order was won for Development of Vasai East Project ADVEP) involving
2 unmanned Wellhead Platforms, 36 km Subsea Pipeline and Topside Modification work on
existing Platform.
The company recently made an entry into the niche area of large scale Cryogenic Terminal
projects featuring Full Containment Cryogenic Storage Tanks, through orders for the Cryogenic
Ethylene Tank / Terminal Project and the Cryogenic Ethane cum LNG Storage Tank Project. This
provides a good leverage for bidding for the forthcoming LNG Terminal projects incorporating
LNG tanks and plants.
Orders received during the year include the dual service Full Containment Cryogenic Storage
Tank designed for Liquid Ethane and LNG along with the Engineering of the Tank and the
terminal for a large integrated petrochemical complex in India. The project has further potential
for extension of scope to cover the supply and construction work for the Balance of the Plant.
Hydrocarbon
Construction
and Pipelines
Hydrocarbon Mid
& Downstream
During the year, the company commenced the execution of Coal Bed Methane field
development project for Reliance Industries, India, which includes the installation of Field
Pipelines, Power Distribution Network, Construction of Well Site facilities, Group Gathering
Stations and associated facilities.
ECONOMIC | 40
In Billion
Total Revenue
57.23
In Billion
57.27
6.05
Interest
1.17
Dividend
Nil
CSR Investments
Local Hiring
0.006
ECONOMIC IMPACTS OF
CLIMATE CHANGE
Climate change legislation, regulations or
international agreements do not have a direct
impact on LTHEs operations or on the financial
results of our business. However, climate change
legislation could have a direct effect on our
customers; which would in turn have an impact on
our business.
ECONOMIC | 41
Employee Costs
In Billion
5.22
0.83
6.05
ABOUT
THIS REPORT
STAKEHOLDER
ENGAGEMENT
BUSINESS
EXCELLENCE
ECONOMIC
GOVERNANCE
ENVIRONMENT
PEOPLE
COMMUNITIES
GRI INDEX
05 | Environment
Protecting the roots of our journey
Responding to the global movement towards cleaner processes and technologies, we
have ensured that environmental management is an integral part of our business
strategy. Our environmental pledge is to reduce the impact of our services and
operations, and to consistently work with our global partners, clients, contractors and
suppliers to improve energy efficiency, conserve resources and reduce waste and
emissions.
ENVIRONMENT | 43
Energy
Energy management is one of the cornerstones of our journey. LTHE implements its energy management
through a three pronged approach.
Implementing energy
efficiency improvements
through technological retrofits
ENERGY CONSUMPTION
823361 GJ
83%
17%
Direct Energy
Indirect Energy
Direct Energy
Indirect Energy
141077
2014-2015
772822
87542
18
24
2014-2015
2013-2014
(GJ/ Employee)
2013-2014
15.31
GJ/employee is the
direct energy intensity
682284 GJ
The per capita electrical energy intensity was 1.47 GJ/ Employee; reflecting a decrease in
electrical energy intensity since last year, owing to various energy saving measures
implemented across various sites during the year.
65277 GJ
Electrical
energy consumption
Indirect energy consumption comprises of electrical energy consumption from the grid; and
transport related consumption outside the boundary of the sites.
Total indirect
energy consumption
21.46
2013-2014
(GJ/ Employee)
141077 GJ
15.31
2014-2015
75800 GJ
Employee
Transport consumption
1.47
2.45
2014-2015
2013-2014
(GJ/ Employee)
ENVIRONMENT | 44
INITIATIVES
Optimize occupancies in offices
by shifting of employees from
yard porta offices to EPC offices
during low workload in yards
Introduction of management
programs to analyze consumption
patterns & opportunity for
saving for Diesel and LPG across
fabrication yards
ENERGY CONSERVATION
Energy conservation is central to our environmental sustainability roadmap. Technological retrofits and energy efficiency measures
play a vital role in reductions across the business. This year we have achieved an absolute reduction of 5923 GJ through various
reduction initiatives.
Reduction in Energy
Consumption in GJ
136
2592
1314
35
189
Optimize running of Air Compressors used for Blasting/Painting (through optimizing loading of
Blasting operation & reduce idle running)
72
131
314
Identify lighting which are not required in the yards & switch off those lights
927
Replacement of Existing window/split ACs by energy efficient invertor based AC in Client office
54
155
TOTAL
5923
THE
WELD
GROOVE
ANGLE
INITIATIVE
Modular
Fabrication
Facility, Hazira
CASE STUDY | 45
60O
40O
25%
45%
2
Achievements in
ONGCs B-127 project
20,450 kWh of
electrical energy
savings
Material Saving of
15 Metric Tonnes
Achievements in
ONGCs MHRND
III project
Material Saving of
17.1 Metric Tonnes
Overall Cost savings
of 25,28,949
ENVIRONMENT | 46
Emissions
GHG EMISSIONS
We are aware of the impact that our business has on
climate change through our industrial process emissions;
and align our efforts towards curbing GHG emissions
through monitoring and proper energy management
strategies. GHG emissions are calculated based on the
international best practice standard; the GHG Protocol.
The total carbon intensity was 1.62 tCO2e/employee.
Scope 1 and Scope 2 carbon intensities have decreased
since last year owing to implementation of various energy
and emission reduction strategies. Additionally, we have
achieved a reduction of 1466 tonnes of CO2e through our
energy reduction measures
57063
50469
72,177
70%
Scope 1
Scope 2
Scope 3
22635
belonged to
direct emissions.
2014-2015
2013-2014
72,177 Tonnes
of CO2e
22% Scope 2
1.13
1.60
2014-2015
2013-2014
0.36
0.63
2014-2015
2013-2014
1.62
2.23
2014-2015
2013-2014
16151
5588
70% Scope 1
8%
Scope 3
Note: GHG Emission data for FY 2013-14 does not include scope 3 related data, as information was not being captured previously. There has however been an increase in
scope this year, to include scope 3 emission from employee transport of certain selected sites.
INITIATIVES
Replaced diesel generator by grid supply
in fabrication yards by installing new PDBs and
underground cabling
Fuel based carts have been introduced by battery
operated vehicles at the Kattuppali Modular
Fabrication Yard for internal transport; resulting
in a reduction in emissions, increase in number
of passengers per trip
OTHER EMISSIONS
This year our recorded NOx, SOx and particulate matter
(PM)emissions were 2.686 kg/year, 5.49 kg/year and 10.339
kg/year respectively. This year the amount of Ozone Depleting
Substances has been recorded at 367.6 kgs.
ENVIRONMENT | 47
Water
WATER CONSUMPTION
14,43,279 m
9% Ground
Water
2% Others
Water management across all our sites is shaped by stringent measuring and
monitoring systems; with water conservation and recycling initiatives at the focal
point. Major initiatives include sewage treatment plants at all project locations and
reuse of the water for gardening and toilet flushing. Through our various
initiatives, we have achieved 8.9% of total water recycled and reused this year. No
water sources were significantly affected by withdrawal.
8.9%
Water Recycled
89% Muncipal
Water
1443279
2014-2015
1700219
SOURCE
WITHDRAWAL (m3)
2013-2014
32
48
2014-2015
2013-2014
Ground Water
Municipal Water
Other Sources
1287155
125018
31105
CASE STUDY | 48
The source of water for LTHEs Modular Fabrication Yard (MFF) at Hazira is the
TAPI river. MFF has installed two Sewage treatment plants (STP) of capacity
300 m3/day across its facility in order to reduce burden on fresh water
consumption.
Initially the STP treated water was being used for the purpose of gardening.
Over the last three years, STP treated water recycling has been extended to
flusing in toilet blocks and water sprinkling for dust separation in the industrial
yards. The water recycling initiatives have helped MFF Hazira reach Zero
Discharge.
Water
Conservation
Modular
Fabrication
Facility, Hazira
Description
Gardening
1,875
Dust Suppression
8 (m3/trip) x 6 (Trips) x
200 Days
9,600
6,022
17,497
ENVIRONMENT | 49
Materials
Resource efficiency and the proper management of materials has gained significant attention in the realm of
sustainability strategies; particularly in material intensive sectors like construction. Most of the materials at our
project sites are monitored and recorded through our ERP systems. From exploring sustainable substitutes and
extending life of resources to ensuring proper disposal of waste materials, we give due importance to resource
management at LTHE.
38.26%
Ferrous
Metals
Indirect Materials
Raw Materials
Packaging Material
50.96%
Raw Materials
Hazardous
Chemicals
0.43%
6.4% Hazardous
Oil &
Lubricants
0.07%
Packaging
Materials
768
Gases
0.17%
Non-Hazardous
Materials
Packaging
Materials
112189
Indirect
Materials
535158
402034
In Tonnes
Metals
Raw
Materials
ENVIRONMENT | 50
Waste
WASTE MANAGEMENT
Waste management plans are being implemented across LTHE project and
campus sites. We have designated waste segregation facilities at all our
campuses and fabrication yards. Post segregation, waste is disposed to
authorized dealers under the State Pollution Control Boards or government
recognized agencies.
2997
Hazardous
9081
Non-Hazardous
50%
Ferrous
Scrap
18%
9%
Empty
Non-Ferrous
Paint & Oil
Scrap
Containers
6%
Other
Scrap
5%
Canteen
Waste
3%
Used Oil/
WasteOil
2%
Oil Laden
Waste
(Filter)
2%
Discarded
Packaging
Material
5%
Others
ENVIRONMENT | 51
Environmental Initiatives
TOTAL ENVIRONMENTAL EXPENDITURE
In Million
Waste Disposal, Waste Water Treatment and Emissions Control
9.16
1.56
TOTAL
10.72
ABOUT
THIS REPORT
STAKEHOLDER
ENGAGEMENT
BUSINESS
EXCELLENCE
ECONOMIC
GOVERNANCE
ENVIRONMENT
PEOPLE
COMMUNITIES
GRI INDEX
06 | People
Empowering the drivers of our journey
As we transform into a truly global player, we appreciate that we also need to transform
our work force and orient it towards a multinational and multicultural direction. There
has been a constant quest to keep raising the bar and equipping the workforce to get
there. We are also committed to the general wellbeing of our employees and seek to
empower our workforce with opportunities and avenues of participation, making them
an equal partner on our journey towards sustainability.
PEOPLE | 55
Our People
As a significant player in the EPC space, LTHE engages driven and talented individuals with a zeal
to build a better world. Our on-going efforts are to develop an inspiring work environment
attuned to multi-cultural workspaces that can meet the challenges posed by global markets.
Our talent management strategy has always put a great premium on developing our people,
who are the organization's most important resource.
HR Operational Excellence
PEOPLE | 56
WORKFORCE DASHBOARD
By Business Unit
By Employee Cadre
18.66%
29.25%
Supervisors
39.84%
Executives
Covenanted
2.60%
9.65%
Trainees
Others
By Geography
5966
8.69%
74.33%
Kuwait 1.25%
1.09% 4.56%
Qatar
Saudi Arabia
10.09%
Abu Dhabi
UAE
No. of Non-Unionized
Employees
18
No. of Unionized
Employees
5984
India
Muscat
Total Workforce
Oman
Breakup Of Employees
Employee Hire
Employee Turnover
By Age
By Age
47.27%
49.28%
3.45%
54.97%
40.30%
4.70%
Below 30
30 to 50
Above 50
Below 30
30 to 50
Above 50
By Gender
By Gender
97.63%
2.37%
91.86%
8.14%
PEOPLE | 57
DIVERSITY
We support a diverse workplace, since it integrates fresh perspectives. We are an equal opportunity employer and adhere to all
statutory & regulatory norms.
By Gender
By Age
92.16%
42.11%
51.14%
6.75%
Below 30
30 to 50
Above 50
Employment for
spouse is promoted
and supported (if
found suitable).
Residential
Accommodation
near the Office.
7.84%
PEOPLE | 58
PEOPLE | 59
CAPABILITY BUILDING
By Gender
Trained by Age
88.12%
55.73%
41.01%
3.26%
Below 30
30 to 50
Above 50
11.88%
Development Centre
3.5
3.9
2014-2015
2013-2014
15219
Behavioural
Training
4255
Core Development
Program
1329
External
Training
121
0
4000
8000
12000
16000
PEOPLE | 60
LEADERSHIP DEVELOPMENT
At LTHE, we make concerted efforts to identify high potential leaders and
groom them through seven stages of leadership development to take on
higher responsibilities in the future
A comprehensive 7-Step Leadership Pipeline Development process has
been established in partnership with our Corporate Human Resources to
enable the development of a robust pipeline of leaders with a truly global
mind-set. The Leadership Programmes are customised to employees at
different levels in the organisation. While the First-Level Leadership
Program (FLP) nurtures leadership skills for the front line high potentials,
there are separate programmes for middle level & senior managers who
are at the threshold of stepping into business leader roles.
EMPLOYEE ENGAGEMENT
LTHE is known for the engagement & retention of its employees. This is evident through the number of years many managers, leaders
& employees have spent with the organization. Many of our senior leaders are career L&T-ites. We are able to achieve these high
levels of employee engagement through a variety of programs. These include:
Immense Contribution of Noteworthy
Significance ICONS
In Touch
PEOPLE | 61
Safety Committees
Safety committees at our manufacturing locations
enhance safety ownership among the workforce.
These committees encourage employee participation
in building a safety culture. Safety Review
Committees, which also comprise union office
bearers, oversee safety at manufacturing
facilities and project sites.
Policy and
Strategic
Objectives
Review
Organisation
Resources &
Documentation
Implementation
& Monitoring
Evaluation
& risk
Management
Planning
Audi
HSE Framework
PEOPLE | 62
SAFETY PERFORMANCE
LTHE
Frequency Rate
Severity Rate
2009-10
2010-11
2011-12
2012-13
2013-14
2014-15
0.15
0.19
0.20
0.09
0.07
0.10
160.77
7.33
275.25
6.85
85.87
93.99
Fatality
PEOPLE | 63
HUMAN RIGHTS
At LTHE, we value fundamental rights and are committed to human dignity. We
comply with ethical and human rights standards and follow the applicable local
laws and regulatory requirements. Additionally, LTHE adheres to the L&T Groups
Corporate Human Resource Policy, which aims to uphold in letter and in spirit the
United Nations Universal Declaration of Human Rights and the Fundamental
Human Rights Conventions of the International Labour Organisation.
We do not practise child labour or forced labour and ensure that human rights
clauses are included in our contract documents with sub-contractors.
We also ensure that the same are strictly adhered to within our premises and sites
and comply with all applicable legal requirements and contractual agreements.
No incident of human rights violation has been reported during the year.
We also ensure to communicate our commitment towards human rights to our employees. We have organised 64 classroom sessions
of Corporate Governance and Code of Conduct and Ethics programmes across India and GCC locations. Among others, these programs
cover issues connected to ethical behavior, discrimination, harassment and other concerns related to human rights and professional
conduct. During the reporting year, we have covered 2502 employees i.e. 42% of our employee strength against the target of 30% with
these programmes.
VALUING
EXCELLENCE,
REWARDING
INNOVATION
ICONS
(Immense
Contribution of
Noteworthy
Significance)
CASE STUDY | 64
Innovation is the credo of L&T in all the diverse businesses it caters to. L&Ts unique tagline,
Its all about Imagineering, aptly captures our innovative spirit while the Vision Statement of
the Company envisages all employees to be Innovative, entrepreneurial and Empowered.
LTHE is no exception to this enduring tradition of Innovation.
ICONs as an acronym stands for Immense Contribution of Noteworthy Significance. The
scheme was launched in February 2006 as a Non-monetary Recognition (NMR) Scheme, one of
our many employee engagement initiatives and a part of the long term strategic plan of the
Company. The focus of the scheme is on recognizing innovation and excellence in every sphere
of the business operations - be it business development, engineering, procurement,
construction or project management. Since January 2006, more than 2000 employees of LTHE
have been recognized under this scheme.
The ICONS programme has been a true success story in nurturing and reinforcing a culture of
innovation in the organisation.
A total of
573 employee
were recognised
during the
reporting year.
Approximately
300 Cr
in savings during
the reporting year.
DIFFERENT
ENTITIES,
ONE
TEAM
Project Titan
Team
building
workshop
CASE STUDY | 65
For any successful project the most important part is cohesiveness and teamwork. It is
required for the team to come together & move towards achieving common objectives and
hence achieving the goals. This becomes more challenging when there are various
stakeholders involved belonging to different work cultures and environments.
Such is the case of Project TITAN Reliance Cryogenic Ethane Receipt & Storage Facility,
Dahej which holds a place of strategic importance for its key stakeholders Reliance and
HMD, LTHE. SAIPEM is the engineering partner for the project. Considering that this project
is one of a kind as no similar project has been commissioned in such a short duration
before, there could potentially be multiple challenges ahead.
Hence, it is very essential for all agencies involved, to work together in a seamless fashion
and within stringent timelines, to achieve the set goals. Keeping the above context in mind,
a teambuilding workshop for Project TITAN was conceptualized & designed by the
Learning & Development team of HR, HMD, LTHE in association with High Places
(Renowned Team Building Experts).
The workshop was organized on 16th & 17th October, 2014 at L&Ts Leadership
Development Academy (LDA), Lonavala. Participants comprised 65 key stakeholder
representatives across RIL, SAIPEM, HMDs project management team. The workshop was a
great mix of classroom and outdoor activities, combined with high quality LDA
infrastructure and cuisine which lead to great team bonding and quality interactions
between the stakeholders.
ABOUT
THIS REPORT
STAKEHOLDER
ENGAGEMENT
BUSINESS
EXCELLENCE
ECONOMIC
GOVERNANCE
ENVIRONMENT
PEOPLE
COMMUNITIES
GRI INDEX
07 | Communities
Sowing seeds of change along the journey
Our ability to positively impact local communities and populations isnt limited to just
the employment opportunities we provide. With our mandate on Building Indias Social
Infrastructure, we hope that our presence in these communities is beneficial and
valued, through our work in the fields of education, healthcare, skill building and water
and sanitation.
COMMUNITIES | 67
Communities
As one of Indias most respected Engineering and
Construction Companies, L&T Hydrocarbon
Engineering is aware of its responsibility towards
social upliftment which is an integral part of our
corporate culture. We have developed a
framework for demonstrating our responsibility as
a corporate citizen, which lays down the principles
and mechanisms for undertaking various
programs in accordance with section 135 of the
Companies Act, 2013.
At LTHE, we are committed to designing CSR
projects that will contribute to the quality of life in
our communities by improving social
infrastructure - schools, hospitals, skill training
institutes, water supply and sanitation facilities.
Social infrastructure is indispensable for progress. Our commitment to developing Indias social infrastructure
allows us to leverage our capabilities to address the needs and challenges of the communities in and around
our operations. We also intend to make interventions that lead to systemic and sustainable changes.
Increased availability of
safe drinking water and
proper sanitation facilities
and electrification of villages
(off-grid renewables)
Building
Indias Social
Infrastructure
Education
Skill Building
Enhancing employability
of youth (enhancing training
capacity, improved infrastructure
of skill development centres)
COMMUNITIES | 68
EDUCATION
A variety of government initiatives to provide access to primary
education may be underway, but issues of equity, quality and
access remain areas of concern particularly in rural schools.
Among the many challenges prevalent in education in rural areas,
physical infrastructure of school facilities also play a role in high
drop out rates as well as lower quality of education. Proper
availability of basic facilities like clean toilets, drinking water,
adequate classroom facilities are essential to a quality learning
experience.
Our work in the field of education constitutes infrastructural
investments that contribute towards improved access to education
as well as improved quality of learning.
At a government school in Mangalore, we have worked towards
increasing the quality of students learning experience by providing
desktop computers. This IT infrastructure will moderninze the
teaching techniques and will also allow for increased student
engagement with school.
We also worked with a government school in Nashirabad to
provide similar interventions like ceiling fans and water &
sanitation to ensure comfort for the students. While at Rajkiya
Prathamik Vidyalaya a government primary school in Barmer we
donated bags in addition to the aforementioned interventions.
COMMUNITIES | 69
HEALTH
Primary Health Centre (PHCs) are state-owned rural health care
facilities in India. They are essentially single-physician clinics
usually with facilities for minor surgeries, too. They are part of the
government-funded public health system in India, the most basic
units of this system and the cornerstone of rural healthcare
In the field of health care we are working on the Up-gradation and
renovation of a Primary Health Care Center, in Suvali, Hazira.
Prior conditions
During Construction
Post construction
STRENGTHENING
THE
INFRASTRUCTURE
OF
ALVA MILK
SOCIETY
CASE STUDY | 70
Alva Village is situated in the area behind L&T Knowledge city, Vadodara. It is a small
village with a population of about 1600 people. The population is divided into 283
households out of which 249 households own milch animals. Their family income
primarily depends on milk sales.
To enrich the life of the villagers and help to improve their livelihood, LTHE has helped
install a Bulk Milk Chiller (BMC) in the local milk collection centre. This is in line with a
more scientific way of milk collection and indicates progress and modernisation of the
process of milk collection. It ensures better quality of the collected milk and reduces
wastage. Positive results impact the villagers, the mother dairy plant and the society in
general. Higher income would lead to a better quality of life for the villagers and
would lead to holistic rural development. The impact of this installation is life-long for
the village and maintenance cost would be minimal.
Current Process in Alva Village
Villagers (Milk producers) milk
the cattle
They travel to their village collection
point
Their milk is tested for fat content
and impurities and they get a printed
receipt for the same
The milk producers then decant the
milk into bigger cans
The bigger cans are transported to
the Dairy plant at a fixed time daily
in open vehicles.
Issues Solved
Milk loss by pilferage and wastage during transportation will be prevented
The conversion of milk to unnecessary sour curd during transportation is avoided
District Centres (DC) get Rs. 5.00/lit more for the milk price than the normal rate
Fat loss during transportation will be avoided as middlemen add water to dilute
the milk
Milk producers get more time to milk the animals
District Centre profit margin will rise 5 % more than normal and that will be
transferred to milk producers thus enabling more income to a household for the
same investment.
Yoga Session conducted by LnTeers at Alwa Municipal School, near Knowledge City Vadodara.
CASE STUDY | 72
L&Teering
AT VADODARA
AND POWAI
Employee Volunteering is also a
significant element of our
corporate social responsibility
agenda. Through the aegis of
our enthusiastic and committed
L&Teers we have helped
promoting education in schools
and other social outreach
programs around multiple work
locations including Mumbai,
Baroda, Hazira and Chennai.
Locations:
14 Anganwadis around
Vadodara Beneficiaries:
underprivileged Students
Benefits:
Improved environment for studying
to trigger exploration among children
for their development
Infrastructure
development of
14 Anganwadis
Healthcare
Awareness and
providing kits
Locations:
Government Schools, Under
Privileged Societies
Vadodara Beneficiaries:
40 schools and 6000 Beneficiaries
Benefits:
Increase awareness on hygiene,
sanitation and critical ailments
Providing basic Medical Kit
Locations:
Ankadiyapura, Panch Devala, Danoli,
Timbi, Mahammadpura
Vadodara Beneficiaries:
Approximately 10000
Benefits:
Encourage scientific collection
Improved livelihood.
Reduce wastage
BENEFITS OF
VOLUNTEERING
Personal satisfaction
Encouraging Teamwork
Improved Communication
Building Brand Awareness
Utilizing Project Management Skills
CASE STUDY | 73
L&teers at the Powai campus have formed a zealous LTHE MAD core team
supported by an equally strong squad of enthusiastic and sincere volunteers. The
project involves a tie up between LTHE and Make A Difference (MAD) an NGO in
the field of Child Education. LTHE MAD venture aims at mobilizing the employee
volunteer force for activities that benefit education for children. Our volunteers
have been selected through a rigorous recruitment process conducted by the
MAD team.
The Team came up with a novel idea of teaming up its 69th Independence Day
Celebrations with a Corporate Fund Raising Event organized at LTHE Powai
locations. The aim was to donate blackboards to one of the shelter home
classrooms. The fund raising workshop was a great hit. The collection crossed the
INR 60000 level mark with contributors spreading across different cadres. LTHE
has successfully donated 4 black boards and 120 pairs of socks. We have also
handed over a cheque of 15000 as a part donation drive conducted through
employee engagement activity of Eco friendly Ganesha Making workshop.
ACRONYMS | 75
Acronyms
ASME
ILO
BEE
IP
Intellectual Property
BIS
IPM
BMCG
IPMA
Bn
Billion
BU
Business Unit
IS
Indian Standard
CFL
ISO
CFO
IT
Information Technology
CII
IIT
CIS
kWh
Kilowatt Hour
CO2
Carbon Dioxide
LDA
CPCB
LPG
CSI
L&T
CSR
LED
Light-emmiting Diode
CSTI
LNG
DA
Dissolved Accetylene
LTHE
DNV
LTI
EMS
MDC
EPC
MFF
EPS
MFY
EVA
FICCI
MOPU
MT
Metric Tonne
FPSO
MW
Megawatt
FR
Fatality Rate
MWP
Megawatt Peak
FY
Financial Year
NGO
Non-Governmental Organisation
GCC
NOx
Oxides of Nitrogen
GETs
NVG
GHG
Greenhouse Gas
ODS
Ozone-depleting Substances
GJ
Gigajoule
OFC
GRI
HSE
HCP
HMD
HR
Human Resources
HVAC
IICE
IIM
R&D
STP
SR
Severity Rate
UAE
UPES
UPS
ABOUT
THIS REPORT
STAKEHOLDER
ENGAGEMENT
BUSINESS
EXCELLENCE
ECONOMIC
GOVERNANCE
ENVIRONMENT
PEOPLE
COMMUNITIES
GRI INDEX
GRI INDEX | 78
GRI Index
DISCLOSURES
DISCLOSURE LEVEL
CROSS REFERENCE
/DIRECT ANSWER
IF APPLICABLE,
INDICATE PART
NOT REPORTED
COMPLETE
COMPLETE
18
ORGANISATIONAL PROFILE
COMPLETE
COMPLETE
4,5
G4-5 Location of HQ
COMPLETE
COMPLETE
COMPLETE
COMPLETE
4,6
COMPLETE
8,9
COMPLETE
56,57
COMPLETE
56
COMPLETE
13
COMPLETE
COMPLETE
18
COMPLETE
COMPLETE
36
IDENTIFIED MATERIAL ASPECTS AND BOUNDARIES
COMPLETE
11
COMPLETE
11
COMPLETE
11
COMPLETE
13
COMPLETE
13
COMPLETE
STAKEHOLDER ANALYSIS
G4-24 List of Stakeholder
Groups
COMPLETE
13,14
REASON FOR
OMISSION
COMMENTS
DISCLOSURES
DISCLOSURE LEVEL
GRI INDEX | 79
CROSS REFERENCE
/DIRECT ANSWER
IF APPLICABLE,
INDICATE PART
NOT REPORTED
STAKEHOLDER ANALYSIS
G4-25 Basis of Stakeholder
identification and selection
COMPLETE
13
G4-26, 27 Frequency of
Stakeholder Engagments and
key concerns raised and
organisation's approach to
managing them
COMPLETE
18
REPORT PROFILE
G4-28 Reporting Period
COMPLETE
2014 - 2015
COMPLETE
2013 - 2014
COMPLETE
ANNUAL
COMPLETE
11
COMPLETE
76
COMPLETE
4,6
COMPLETE
33
COMPLETE
33
COMPLETE
33
COMPLETE
33
G4-38 Composition of
governance body and
its committees
COMPLETE
33
COMPLETE
33
COMPLETE
34
NOT REPORTED
COMPLETE
NOT REPORTED
COMPLETE
36
COMPLETE
33
PARTIAL
35
COMPLETE
35
COMPLETE
34
G4-49 Process of
COMPLETE
Communicating critical concerns
to the governance body
36
GOVERNANCE
33
REASON FOR
OMISSION
COMMENTS
DISCLOSURES
DISCLOSURE LEVEL
GRI INDEX | 80
CROSS REFERENCE
/DIRECT ANSWER
IF APPLICABLE,
INDICATE PART
NOT REPORTED
GOVERNANCE
G4-50 Nature and total number COMPLETE
of critical concerns that were
communicated to governance
body and mechanism used to
address and resolve them
35
36
COMPLETE
36
NOT REPORTED
NOT REPORTED
NOT REPORTED
COMPLETE
35
COMPLETE
35
COMPLETE
35
COMPLETE
40
COMPLETE
40
COMPLETE
41
COMPLETE
ECONIMIC
PARTIAL
NOT REPORTED
40
Senior Management
percentages not
available
REASON FOR
OMISSION
COMMENTS
GRI INDEX | 81
DISCLOSURES
DISCLOSURE LEVEL
CROSS REFERENCE
/DIRECT ANSWER
PARTIAL
40
NOT REPORTED
IF APPLICABLE,
INDICATE PART
NOT REPORTED
REASON FOR
OMISSION
COMMENTS
COMPLETE
49
G4-EN2 Percentage of
materials used that are recycled
input materials
COMPLETE
49
COMPLETE
43
PARTIAL
43
COMPLETE
43
COMPLETE
44
COMPLETE
44,45
COMPLETE
47
COMPLETE
47
PARTIAL
47
COMPLETE
G4-EN12 Description of
activities in these biodiversity
rich areas
N/A
N/A
COMPLETE
COMPLETE
46
GRI INDEX | 82
DISCLOSURES
DISCLOSURE LEVEL
CROSS REFERENCE
/DIRECT ANSWER
COMPLETE
46
PARTIAL
46
COMPLETE
46
COMPLETE
46
PARTIAL
PARTIAL
IF APPLICABLE,
INDICATE PART
NOT REPORTED
REASON FOR
OMISSION
COMMENTS
46
46
A total of 35,181 m3 of
waste water was
generated at MFY Sohar
this year, and disposed
off to the municipal STP,
without affecting any
surrounding biodiversity.
COMPLETE
50
COMPLETE
50
G4-EN25 Weight of
transported, imported,
exported, or treated
Hazardous Waste
COMPLETE
50
NOT REPORTED
COMPLETE
24
G4-EN28 Percentage of
products sold and their
packaging materials that
are reclaimed by category
N/A
COMPLETE
G4-EN30 Environmental
impacts of transporting
products and other goods and
materials for the organization's
operations, and transporting
members of the workforce
PARTIAL
46
COMPLETE
51
NOT REPORTED
DISCLOSURES
DISCLOSURE LEVEL
COMPLETE
GRI INDEX | 83
CROSS REFERENCE
/DIRECT ANSWER
IF APPLICABLE,
INDICATE PART
NOT REPORTED
COMPLETE
56
COMPLETE
41,61
NOT REPORTED
COMPLETE
61
PARTIAL
61
COMPLETE
62
NOT REPORTED
COMPLETE
61
COMPLETE
59
COMPLETE
60
G4-LA11 Percentage of
employees receiving regular
performance and career
development reviews, by
gender and by employee
category
COMPLETE
61
REASON FOR
OMISSION
COMMENTS
GRI INDEX | 84
DISCLOSURES
DISCLOSURE LEVEL
CROSS REFERENCE
/DIRECT ANSWER
G4-LA12 Composition of
governance bodies and
breakdown of employees per
employee category according
to gender, age group, minority
group membership, and other
indicators of diversity
NOT REPORTED
COMPLETE
61
NOT REPORTED
NOT REPORTED
NOT REPORTED
NOT REPORTED
G4-HR2 Training on HR
policy
COMPLETE
63
COMPLETE
63
G4-HR4 Freedom of
association and collective
bargaining
PARTIAL
63
COMPLETE
63
G4-HR6 Forced or
compulsory labour
COMPLETE
63
NOT REPORTED
NOT REPORTED
NOT REPORTED
G4-HR10 % of suppliers
screened
NOT REPORTED
NOT REPORTED
IF APPLICABLE,
INDICATE PART
NOT REPORTED
REASON FOR
OMISSION
COMMENTS
DISCLOSURES
DISCLOSURE LEVEL
GRI INDEX | 85
CROSS REFERENCE
/DIRECT ANSWER
IF APPLICABLE,
INDICATE PART
NOT REPORTED
SOCIAL SOCIETY
G4-SO1 % of operations with
implemented local community
engagement, impact
assessments, and development
programs
COMPLETE
67-70
COMPLETE
NOT REPORTED
COMPLETE
36
COMPLETE
36
COMPLETE
No political contributions
were made
G4-SO7 Anti-competitive
behaviour
COMPLETE
36
G4-SO8 Compliance:
Monetary value
COMPLETE
36
NOT REPORTED
NOT REPORTED
G4-SO11 Grievance
mechanisms for impacts on
society
NOT REPORTED
PRODUCT RESPONSIBILITY
G4-PR1 % of significant
COMPLETE
products and serviceds assessed
for health and safety impacts
23
COMPLETE
23
COMPLETE
N/A
COMPLETE
19
N/A
REASON FOR
OMISSION
COMMENTS
DISCLOSURES
DISCLOSURE LEVEL
GRI INDEX | 86
CROSS REFERENCE
/DIRECT ANSWER
IF APPLICABLE,
INDICATE PART
NOT REPORTED
PRODUCT RESPONSIBILITY
G4-PR7 Number of nonCOMPLETE
compliance incidents for market
communications, including ads,
promotion, sponsorship by type
and outcome
23
19
23
REASON FOR
OMISSION
COMMENTS