MARK FERNANDES

Chief Leadership Ocer, Luck Companies

www.LinkedIn.com/in/MarkSFernandes/

Follow:
@marksfernandes
valuesbasedleader.com

2011 LUCK COMPANIES ALL RIGHTS RESERVED

love, belief, obsession

what do we know?

2011 LUCK COMPANIES ALL RIGHTS RESERVED

MILLENNIALS
. Globally minded, Millennials represent 1/3 of humanity
. Millennials will be 75% of the workforce by 2025
. They are the largest generational cohort in American history
. They are the most collaborative, technologically sophisticated, educated
and entrepreneurial generation we have ever know
. They are transforming everything in their path - from industries to
institutions to entire governments
. They were raised to believe their potential is unlimited, that they are
special,
unique, and poised to remake the world in their image

MILLENNIALS AT WORK

the allure of substantial future compensation is no longer enough to spark high levels of engagement
they want to know the organizations role in society
they are less willing to make their work lives an exclusive priority
there is a need for job flexibility in the here and now, along with opportunities for training and
mobility
they want better and more frequent feedback and rewards
they expect every action the firm takes to represent their values and un-forgiving when they dont
they want to be asked for input on important issues
freedom to move from one career path to another is important to them
they want an environment that allows people to give back and excel inside and outside the oce
they are quick to react to any perceived disconnect between the firms words and its actions

MILLENNIALS: THE HYPE

Millennials are often stereotyped as self-absorbed, quick to shift their

loyalties, lazy, and uncommitted to work. Weve all heard these unfounded myths, and thats exactly what they are. Weve helped Boomers
see that although Millennials may be more aware of the ill eects of
stress, and may value non-work interests and activities more than
Boomers do, theyre every bit as committed to the success of the firm.
Theyre simply not prepared to sacrifice their health and well-being for it.

Bob Moritz
PWC

2011 LUCK COMPANIES ALL RIGHTS RESERVED

how are we doing?

2011 LUCK COMPANIES ALL RIGHTS RESERVED

CURRENT STATE: THE WORLD OF WORK

Because people today care about dierent things and are better informed, better educated, and
better connected than in the past, their expectations from business in their roles as customers,
team members, suppliers, investors, and community members are rapidly changing.
Unfortunately, most companies have not evolved to keep pace with all these changes and are still
doing business using mind-sets and practices that were appropriate for a very dierent world.

John Mackey & Raj Sisodia

Conscious Capitalism

. 70% of the workforce is disengaged globally

. 86% of employees dont trust their boss to tell the truth
. 50% of employees leave their jobs within the first year
. millennials will have on average 20 jobs during the course of their careers

2011 LUCK COMPANIES ALL RIGHTS RESERVED

CURRENT STATE cont.

human capital is the number one concern for CEOs as they look to the future

27% of leaders believe their organizations are very prepared from a human capital standpoint
25% of HR professionals view their current leadership as high quality
15% of organizations reported having a strong bench
37% of leaders rated the quality of their leadership development programs as high
27% of leaders reported themselves as very prepared to be the kind of leader that creates optimal workplaces
9% of HR leaders indicated their leaders were very ready to address the human capital challenge

DDI and The Conference Board

Global Leadership Forecast 2014-2015

2011 LUCK COMPANIES ALL RIGHTS RESERVED

so where from here?

a dierent perspective

2011 LUCK COMPANIES ALL RIGHTS RESERVED

Workplace engagement and commitment are significantly explained by how the

leader behaves. A leaders actions contribute more to such factors as
commitment, loyalty, motivation, pride, and productivity than does any other
single variable.
Jim Kouzes, Barry Posner - The Leadership Challenge

teaching, learning, interacting - maybe its not about them, maybe its about us?
2011 LUCK COMPANIES ALL RIGHTS RESERVED

PRECIOUS LIVES

Being a leader is like being a parent, and the company is like a new family
to join. One that will care for us like we are their own. Every single
employee is someones son or someones daughter. Like a parent, a leader
of a company is responsible for their precious lives. We need to build more
organizations that prioritize the care of human beings. And in doing so, we
become the leaders we wish we had.
Simon Sinek
Leaders Eat Last

2011 LUCK COMPANIES ALL RIGHTS RESERVED

THE PATH FORWARD

Develop the case for transformation and secure commitment from the top of the enterprise.
Codify the company for clarity around leadership and culture expectations and outcomes to what end.
Address the leaders in place to ensure modeling of the behaviors expected of others.
Institutionalize the code to create the culture, climate and conditions for transformation.
Operationalize the model through selected processes, models, tools, rituals and programs
Budget time and money for leadership development identify and add 20%.
Plan, program and execute as part of your people / culture plan owned by the leaders, not HR.
Measure, recognize and reward progress - an imperative is metrics for leadership and culture.
Evaluate and evolve in alignment with the ever changing world of work (VUCA and Special Forces).
2011 LUCK COMPANIES ALL RIGHTS RESERVED

VALUES BASED LEADERSHIP

Life on Purpose

believing in the limitless possibilities of human potential

MISSION
WE WILL IGNITE HUMAN POTENTIAL THROUGH VALUES BASED
LEADERSHIP AND POSITIVELY IMPACT THE LIVES OF OTHERS
AROUND THE WORLD.

HUMAN POTENTIAL
If the environment is right, people will grow straight and
beautiful actualizing the extraordinary potential they have
inherited...a musician must make music, an artist must paint, a
poet must write.....what a man can be he must be...to become
everything one is capable of becoming. Abraham Harold Maslow

SHARED VALUES

When peoples personal values and their companys values are in alignment,
their personal lives are more satisfactory and they feel more positive in their
professional roles. It is generally best when you can work in an organization
that is an expression of your unique gifts and beliefs.

When you engage in work that taps your talent and fuels your passion, therein lies
your voice, your calling, your souls code. There is a deep, innate, almost
inexpressible yearning within each one of us to find our voice in life.
Dr. Stephen Covey
The 8th Habit

2011 LUCK COMPANIES ALL RIGHTS RESERVED

VALUES

COMMITMENT
TAKE PERSONAL RESPONSIBILITY
FOR THE LONG-TERM SUCCESS OF
ASSOCIATES, CUSTOMERS
AND COMMUNITIES
Be responsible and accountable
Pursue self-development
Practice collaboration
Honor health, safety and the environment
Celebrate success

INTEGRITY
EARN THE TRUST AND
RESPECT OF OTHERS

Be authentic and transparent

Accept and value others
Hold yourself accountable

LEADERSHIP

CREATIVITY

IGNITE POTENTIAL IN OTHERS

HAVE A PASSION FOR IDEAS AND

INNOVATION THAT ADD VALUE

Be curious
Engage in progressive thinking
Adapt to change
Embrace ambiguity
Take risks

Be aware and aligned

Believe in yourself and others
Make conscious choices
Initiate transparent and fierce conversations
Empower and inspire others

Our values are deeply held beliefs about what is right and good.
What do your actions say about what you really value?
Jesse Lyn Stoner

VALUES BASED LEADERSHIP

Living, working and leading in alignment

with your core values, principles, beliefs
and purpose to in turn ignite the
extraordinary potential in those around you.

finding your voice, then helping others find theirs

BUSINESS PROPOSITION

MISSION
igniting human potential

VALUES
leadership. commitment.
integrity. creativity.

LEADERSHIP POINT OF VIEW

values based leadership

IGNITED AND ENGAGED ASSOCIATES

At Luck Companies we believe doing

good (making a dierence in the lives
of our associates) is the best path to
doing well (exceptional personal and
business performance.)

CAPITAL FOR
REINVESTMENT

INCREASED REVENUE & PROFIT

SERVICE & INNOVATION

EXCELLENCE

CUSTOMER & STAKEHOLDER

LOYALTY

VALUES BASED LEADERS

KNOW/UNDERSTAND THEMSELVES

FIND THEIR DANCE FLOOR

INVEST IN THEMSELVES

EDIT THEIR LIVES

EXTEND GRACE

LETS KEEP THE CONVERSATION GOING

MARK FERNANDES

Chief Leadership Ocer, Luck Companies

www.LinkedIn.com/in/MarkSFernandes/

THANK YOU
Follow:

@marksfernandes
valuesbasedleader.com

2011 LUCK COMPANIES ALL RIGHTS RESERVED