CENTRE FOR DEVELOPMENT & MANAGEMENT SOLUTIONS

This programme has been developed in response to the growing demand for property and facilities
management professionals with a mix of abilities from within the property and construction
industries. The workshop covers multiple disciplines and activities, enabling practitioners to be
responsive to the needs of a particular building, its function and organisational objectives. The
importance of effective property and facility management in enabling organizations to function
efficiently is widely recognized.
The workshop offers a comprehensive treatment of what facility management means to owners,
operators, tenants, facility managers and professional advisors, as well as containing advice on how
facilities can be better managed from a number of perspectives. It consolidates current best practice,
defines and develops emergent areas and offers a pathway for the future development of facility
management.
Greater emphasis has been given to facility planning, especially the briefing stage in the design of a
new or refurbished facility; design for operability; stakeholder management; outsourcing;
procurement; transition; performance management; environmental management; sustainability;
maintenance management; information management and building information modelling (BIM).
Throughout the workshop the links between facility management practice and the organisations
business objectives are emphasized.
Participants will find this workshop a valuable and thought-provoking blend of the principles and
practice of facility management.
The aim of the programme is to develop participants' abilities to co-ordinate the physical workplace
with the people and work of the organisation, in order to facilitate the effective and efficient use of
business-related property.

Individual facilities managers and estate managers in all sizes of companies should benefit from this
book but so, also, will independent suppliers, architects, surveyors, lawyers, space planners, human
resources staff and building services engineers who need an insight into the facilities universe.

Managing the facilities function can be like running a business in itself; setting and meeting budget
targets, cutting costs and making savings have been challenging tasks for facilities managers for
some time.
Property and Facilities Management
has been specifically designed to teach participants
facilitiesmanagement, including: identifying and reviewing key issues in relation to the effective
management of properties. identifying components of propoerty and
facilities management
establishing policies and procedures for responsive repairs and maintenance + planned maintenance
of existing assets.
Participants will gain an understanding of the property of the following:

Principles and practice of property management

- Property management plan
- Maintenance management
- Energy conservation
- Life cycle management
- Lease and tenant management
- Accounting and budgeting
- Rental reviews
- Risk and insurance

Facilities Management:
- Theories and practice of facilities management
- Property asset management
- Functional and economic performance of asset
- Maintenance and refurbishment implications
- Life cycle costing and cost benefit analysis

Session One: Background and Organization

The Nature of Facility Management
Organizing the Department
Fundamentals
Key concepts in property and facilities management
Key roles, responsibilities and accountabilities
Core competence in facility management
Session Two: Facility management strategy
Strategic and Annual Planning
The business context
Business drivers and constraints
Organizational management levels
Cross-cultural management
Property and facilities Strategy formulation
Property and facilities Strategic analysis
Solution development
Real estate management
Real Estate Options and Regulations
Lease Administration and Property Management
Acquisition of a Property and Types of Contract
The own, lease or rent decision
The totally serviced workplace
Space Planning and Management
Space management
Space utilization and efficiency
Design and facility management briefing
The feasibility study
Design development
Stakeholders
Risks and opportunities
Session Three: Facility Security, Emergency Preparedness and Business Continuity
Planning, Definitions, and Threat Assessment
Command, Control, and Communications
Emergency Preparation and Training
Emergency Response and Recovery Facility Security Management
Facility Security Goals and Responsibilities
Facility Security and Planning
Facility Security Implementation
Health, safety and security
Health, safety and security policy
Occupational health and safety
Hazard and risk assessment

Session Four: Maintenance methods Operations and Maintenance

The maintenance strategy
The maintenance policy
Maintenance planning
Contracting and Types of Contracts
Work Coordination
Building logbooks
Permits and approvals
Inspections
Building services engineering installations
Manuals, registers and inventories
Facility Operations
Maintenance and Repair
Facility Services
Facility Management Practice
Administering the Department
Managing Quality Facilities
Building Information Modeling, Information Systems, and Other Technology
The Future of Facility Management
Session Five: Human resources issues and work productivity in facilities management
Personnel management
Workplace productivity
Measuring productivity
Sick building syndrome
Design issues
Unconventional working arrangements
Innovative workplaces and housing Service delivery
The internal customer as end-user
Insourcing
The in-house team
External service providers
Session Six :Sustainable facilities
Definitions, Background, and Applications of Sustainability
Sustainability in Practice
Sustainability Financials, Acceptance, and Implementation
Environmental management
Corporate social responsibility (CSR)
Zero carbon
Whole-life carbon
Environmental performance and energy efficiency
The building energy management system
Managing water resources
Managing waste
Management and end-user responsibilities
Technology-enhanced facilities

Session Seven: Procurement

The procurement process
Centralized versus decentralized procurement
Procurement policy and procedures
Roles, responsibilities and accountabilities
Prequalification of service providers
Request for proposals or tender
Tendering
Risk, insurance and indemnities
Supplier management
Collaborative relationships
Publicprivate partnerships (PPPs)
Facility management and private-sector participation

Understand how your assets are being utilised now and into the future
What are the requirements of the end user?
What assets are truly critical to your business?
Understand how supply chain management impacts on asset utilisation
Understand the importance of supply chain management, planning and communication in
order to improve asset utilisation and therefore performance
Implementing the asset management strategy via your asset management plan
Understanding what an asset management plan is
Understanding how an asset management plan is used in day-to-day business
Understanding the tools and techniques that can be used to assist with implementing the asset
management plan
Developing and implementing key performance indicators and performance metrics that
support the achievement of the plan and the strategy
Communicating and managing the asset management plan to achieve the defined goals and
objectives

Understand the difference between 1st, 2nd and 3rd generation maintenance
Learn how to develop your 4th generation maintenance strategy/plan that is specific to your
assets
Understand how to determine what assets are critical and how this impacts on you
maintenance plans
Understand the importance of a maintenance planning framework and the need for a
planners plan
Internal v. external resources - Understand when to use what
External resources - How to manage these resources via formal service level agreements
Learn how information management and technology can assist with the management of your
maintenance programme

Developing and implementing asset management plans requires people to change - How will
you manage this change process?
Understand some of the fundamental requirements of managing change within your team
Learn how to implement simple, effective yet practical change management techniques to
improve team performance and their acceptance to change
Understand the fundamentals of high performance teams and how to create such a team
within your asset management team

Overview of Assets Integration

Asset Books and Categories
Asset Adjustments
Physical Inventory Depreciation Calculating Depreciation
Tracking Asset Retirements Assets Journal Entries Viewing Asset Information
Creating A Tax Book Entering Information In Tax Books

Asset Adjustment :
Mass Reclassification
Depreciation Rules and Mass Transactions
Process Adjusting Units
Adjusting Financial Information Expense Or
Amortise Depreciation Adjustments
Using Mass Changes Single Asset Transfers
Mass Asset
Transfers Performing Physical Inventory
Entering Physical Inventory Physical Inventory
Comparison
Physical Inventory Reconcilliation
Depreciation
Elements Of Depreciation Basic Depreciation
Calculation
Depreciation Methods Using The Life-Based
Method Using
The Flat-Rate Method Prorate Conventions
Run Depreciation
Process Depreciation Program
Processes Projecting Depreciation for an Asset
Defining a Projection Depreciation Forecasts
Using Depreciation

Asset Accounting
Assets Journal Entries
Build Asset Cost Account
Generating Reports to Reconcile to the
General Ledger
Reconciling Asset Cost Accounts
Reconciling a Reserve Account
Reconciling Depreciation Expense
Reconciling Mass Additions
Tax Accounting
Creating a Tax Book
Entering Information In Tax Books
Updating a Tax Book Manually
Tax Rules :
Deferred Depreciation
Calculating Deferred Depreciation

Asset Retirements
Tracking Asset Retirements
Asset Restrictions on Retirements and
Reinstatements
Fully Retiring Assets
Partially Retiring Assets
Mass Asset Retirements
Reinstating Retired Assets
Calculate Gains and Losses
Program Retirement Processing Flow
Processing a Pending Retirement And
Reinstatement Calculating Depreciation for
the Period Retired
Recording Retirements and Reinstatements
Retirement Reports Session

COURSE VENUE) : Durban South Africa/Dubai UAE

Training Materials( Soft Copies) and notes Hand-outs

Educational Trips and Excursions
Tea Breaks/ refreshments
Take Home Laptop or tablet (e.g. i pad, galaxy, Huawei, etc.) 4 Gig Flash Drive& Carry Bag
Course tuition
Personal action planning
Certification
Follow-up support (on request)

COT MANAGEMENT INSTITUTE IS A PROUD MEMBER OF RECOLARS INVESTMENTS PVT Ltd

GROUP