Introduction

Bank

of

Baroda

is

an

Indian

state

owned banking

and financial

services company headquartered in Vadodara (earlier known as Baroda) in

Gujarat, India. It is the second-largest bank in India, after State Bank of India,
and offers a range of banking products and financial services to corporate and
retail customers through its branches and through its specialised subsidiaries
and affiliates. In addition to its headquarters in its home state of Gujarat, it
has a corporate headquarters in the Bandra Kurla Complex in Mumbai.

Based on 2012 data, it is ranked 715 on Forbes Global 2000 list. Bank of
Baroda has total assets in excess of

3.58 trillion, a network of 4464 branches

in India, and over 2000 ATMs. The bank, along with 13 other major commercial
banks of India, was nationalised on 19 July 1969, by the Government of
India and has been designated as a profit-making public sector undertaking
(PSU). In 1908, Maharaja Sayajirao Gaekwad III, one of the knights of
the Maratha Kingdom, set up the Bank of Baroda with other stalwarts of
industry such as Sampatrao Gaekwad, Ralph Whitenack, Vithaldas Thakersey,
Tulsidas Kilachand and NM Chokshi. Two years later, Bank established its first
branch in Ahmedabad. The bank grew domestically until after World War II.
Then in 1953 it crossed the Indian Ocean to serve the communities of Indians
in

Kenya and Indians

in

Uganda by

establishing

branch

each

in Mombasa and Kampala. The next year it opened a second branch in Kenya,
in Nairobi, and in 1956 it opened a branch in Tanzania at Dar-es-Salaam. Then
in 1957 Bank took a giant step abroad by establishing a branch in London.
London was the center of the British Commonwealth and the most important
international banking center. In 1958, Bank acquired Hind Bank (Calcutta; est.
1943), which became its first domestic acquisition.

BOB
Capital
Markets
(BOBCAPS)
is
a SEBI-registered investment
banking company based in Mumbai, Maharashtra. It is a wholly owned
subsidiary of Bank of Baroda. Its financial services portfolio includes initial
public offerings, private placement of debts, corporate restructuring, business
valuation, mergers and acquisition, project appraisal, loan syndication,
institutional equity research and brokerage.
IndiaFirst Life Insurance Company is a joint venture between Bank of Baroda
(44%) and fellow Indian state-owned bank Andhra Bank (30%) and UKs
financial and investment company Legal & General (26%). It was incorporated
in November, 2009 and has its headquarters in Mumbai. The company started
strongly, achieving a turnover in excess of 2 billion in its first four and half
months.

Career Path

The Bank recruits employees at the sub staff, clerk and officer cadres.
Promotion exercises are carried out annually, providing opportunities for
growth within the bank. The officer cadre is divided into 7 distinct scales,
which represent the junior, middle, senior and top management of the
organization. If you are among the top performing officers in the bank, you may

be bestowed with tremendous responsibility (like charge of a branch) even at

the junior level. The extent of responsibility is ramped up with seniority.

Below are indicative roles at various levels of seniority:

Junior Management:
Branch head of a small branch, officer in charge of a department in a branch,
officer in an administrative office.

Middle Management:
Branch head of a medium sized branch, Manager in charge of a department in
a branch or administrative office.

Senior Management:
Branch head of a large branch, Manager in charge of a large department in an
administrative office, Deputy Regional Manager for a region in the bank.

Top Executive:
Branch head of an exceptionally large branch, Regional Head, Deputy Zonal
Head, Zonal Head, Corporate Functional Head/second in line.

Profiles

The bank hires from a diverse variety of educational backgrounds. With

graduates in science, commerce, engineering and business administration in
its workforce, an environment of diversity is created among its employees. A
person would be recruited as either a clerk, or an officer, depending on
demonstrated ability at the entry level.

Clerk:

A clerk is the face of the bank - a pivotal point of contact for customers. The
typical role of a clerk is to build long term relationship with customers. He
handles basic customer financial queries and services like balance enquiry,
pass book printing and payment and receipts of cash. He also handles data
entry of customer information and other financial transactions.

Officer:

A bank officer is senior to a clerk, and is bestowed with higher authorization

and signatory powers. An officer can serve the bank in various capacities,
depending on his place of posting and his seniority. Roles reside in branches,
administrative offices, and processing centers. There are two types of officers
Generalists and Specialists. While generalists typically take on general banking
roles, specialists take on roles in certain specific areas (e.g.: HR, IT, Law,
Planning, Finance, Security and Marketing).

Recruitment Channels

IBPS:

IBPS from time to time announces the common written exam for all the 19
Public Sector Banks (PSBs) and IDBI bank. A detailed advertisement regarding
the Age, Educational Criteria and other qualifications or criteria required to
apply for Common Written Exam (CWE) get published on www.ibps.in and in
leading newspapers. One who aspires to join any of the PSBs has to qualify in
the Common Written Exam (CWE), which is specific to the state. Candidates
who qualify in Common Written Exam (CWE) will subsequently be called for
Common interview which will be coordinated by IBPS. Candidates will also be
asked to submit their preference order of banks. Candidates successful in both
the written exam and interview will be listed in merit order. Depending on the
vacancies in each bank of ones preference, an offer is made to candidates by
the appropriate bank.

Baroda Manipal School of Banking:

Baroda - Manipal School of Banking has been set up jointly by Bank of Baroda
and Manipal group. The school has been set up to first train prospective
candidates in Banking and Finance before their embarking on a Banking
career with Bank of Baroda. Students are selected through a rigorous selection
process and given a systematic training in various areas of Banking and
management disciplines in order to make them work ready at the earliest.

Lateral Recruitment:

The bank recruits officers at the lateral levels also, viz. Scale II, Scale III, etc.,
based on requirements that arise from time to time. Eligibility criteria to apply
for these posts depend on the grade/scale for which the recruitment is going
on, and will be declared on the website and in leading dailies.

Qualities of a Barodian

Bank of Baroda believes in the talent and skill of its human capital,
understanding that strong skill sets provide a competitive edge. The Bank is
looking for people who:

Have a strong inclination for Marketing, Relationship Management and

Business Development.
Become expert practitioners, with sound job knowledge.
Demonstrate leadership potential.
Have sharp decision making abilities.
Display strong administrative skills.
Are willing to change with the dynamic banking environment.
Show responsiveness to the needs of the bank.

Build the aptitude to communicate effectively.

Selection Process
At Bank of Baroda, the selection process aims at getting applicants who are
likely to succeed at various roles in the Bank. The endeavor is to select people
who are bright, have good communication skills (both oral and written), are
dedicated, can work effectively in teams, are passionate about their career
goals and who display integrity and a positive attitude.
Depending on the level of recruitment, the selection process consists of
following combinations:
Written tests and interview:
For Clerical and Probationary Officers recruitment.
Interviews and / or group discussions:
For experienced recruitment (Specialist officers / lateral recruitment)
Written test:
The written test comprises of a combination of the following tests, with varying
difficulty levels for different positions:

Logical aptitude / reasoning

Quantitative / numerical aptitude
English language
General socio-economic and Banking Awareness
Marketing aptitude

Personal Interview:
All applicants have to necessarily appear for the interviews, which is the final
step in the selection process.
The Selection Procedure in Bank of Baroda consists of a written test and a
personal interview round. The written test comprises of objective type of
questions. The questions in the written test cover topics like Socio Economic

& Banking Awareness, Quantitative Aptitude, Marketing Aptitude, Logical

reasoning and English. The written test consists of around 200 questions to be
completed in 2 hours time. There are 5 descriptive questions also in the written
test paper which is to be completed in an hours time. The total written test is
for 250 marks. The descriptive test consists of questions on written English
skills
like
writing
Comprehension,
Letters
and
Essays.
Once you have successfully cleared the written test you are then eligible for the
personal round of interview. The interviewer panel consists of 3 members
usually and asks questions based on personal information and certain banking
awareness. Some of the frequently asked questions are:
How long have you been waiting outside?
What subjects did you choose in Commerce stream?
Have you had any conversation with the other job seekers sitting outside, how
will you differentiate yourself from them?
How do you plan to compete with the other job seekers, they being more
qualified than you?
On what basis should we hire you? How will the bank benefit from you?
How will your chosen subjects help you in the banking field?
What brings you to the banking industry, any motive or inspiration?
Why did you just prepare for the Banking exams and not for any other fields
exams?
The Indian Banking industry is going through several challenges, what are
those challenges?
What is the importance of banking for each individual?
Why should banks be nationalised in front of the government?
Give the full form of VAT.
Explain Direct tax.
Explain Sales Tax.
Are you ok to be posted in rural branches as well?
Any other interviews have you given before this?
If you are selected in the other company as well, which place would you prefer
to join?
What is GDP and explain the meaning of GDP?
Explain the concept of VAT.
Who Charges VAT and where does the amount of VAT go?

Base competencies required for any new entrant

Training
Focused on Employees:
Bank of Baroda focuses on its employees, offering a career rather than just a
job. Various initiatives are in place to groom employees throughout their life
cycle.

A best-in-class new hire on-boarding program

The program spans 6 months for officers and 2 week for clerks.
The program for officers consists of classroom training sessions,
covering basic aspects of operations, credit and forex, and
comprehensive branch rotations which take you to a variety of
branches of various types (like Rural/Semi Urban, Urban/Metro,
advances-focused). Apart from taking care of the functional onboarding of newly hired officers, the bank also carries out a
cultural on-boarding exercise, providing various forums for new
hires to interact with senior management.

Carefully crafted career path policy

The career path policy in the bank ensures a rich variety of
exposures in areas like operations, credit, forex, and

administration/facilitation for all officers joining the bank. It

ensures that over time, all officers are wholesome, holistic bankers.
The policy also ensures a growth track for all employees in the
bank.

Baroda Academy - a state of the art internal training system

Baroda Academy currently has 1 apex body, 1 technical training
center, and 13 Zonal Training outfits

A comprehensive talent management system to groom future leaders of

the bank
The bank carries out an annual talent management exercise to
identify and groom future leaders of the bank. Candidates
identified are provided with specialized training in areas like
communication, business development, and people development,
and special forums are created for them to benefit from leadership
lessons shared by stalwarts in the industry and within the bank.

Long service awards recognizing continued service.

Wide range of employee benefits.

Apart from salary, Bank also offers various employee benefits like
medical coverage (including walk-in walk-out facility at selected
centres) for self and dependent family members, LTC / LFC
facilities, and Holiday Home facility at various centres across the
country, concessional staff loans, etc. Further, for officer staff
Bank provides residential quarters, wherever available or leased
housing accommodation facility.

Well Rounded Development

Professional Development at Bank of Baroda is supported by a best-in-class
training system, keeping your knowledge updated. Baroda Academy is a state of
the art training system with 1 Apex body, 13 training centers, and 1 technical
training center.

Baroda Academy's inputs start on the very first day the person joins the bank,
with an on-boarding program to functionally and culturally integrate them at
the earliest. New recruits are provided with a standardized joining experience,
equipping them with the basic knowledge and skills required in banking and to
help in their cultural assimilation within the bank.

Numerous initiatives have been put in place to enhance the effectiveness of the
training and development setup in the bank. These include a self nomination
system to ensure the right training for the right person. Tests are held after
every training to re-in force learning, and the methodology of training delivery
is bolstered by the use of internally designed case studies. A system of credit
accrual against training has been put in place to ensure track ability at an
individual level this credit accrual is monitored to ensure that every employee
receives their fair share of training.

The internal training setup in the bank is aided by tie-ups with various reputed
external institutes to ensure best in class training is provided to all officers,
clerks, and sub staff in the bank.

Training Centres

The Principal & Deputy General Manager, Bank of Baroda, Staff College, Opp.
Law Garden Ellisbridge, Ahmedabad- 380006
079 - 26466896, 26461353 (P), 26423031, 26423042, 26466745
Fax: 26460208
sc.ahmedabad@bankofbaroda.com
The Chief Manager & Head, Bank of Baroda Institute of I T, 7th Floor, GH-4, Nr
Udyog Bhavan, Sector No.11 Gandhinagar 382 011
079 - 23226175, 23246499
Fax: 23226175
bobiit.gandhinagar@bankofbaroda.com
The Chief Manager (Training) Training Centre 5th Floor, Suraj Plaza-I,
Sayajigunj, Baroda 390 005
0265 2225223, 0265-2363585
Fax: 2225125
tc.baroda@bankofbaroda.com
The Chief Manager (Training) Bank of Baroda Training Centre 35/D-1 Second
Floor Anand Ashram Rd, Rampur Garden Bareilly 243 001
0581 - 2458102, 2425601
Fax: 2510135
tc.bareilly@bankofbaroda.com
The Chief Manager (Training) Bank of Baroda Training Centre, Minal Shopping
Mall, 2nd Floor, Minal Residency, J.K. Road, Bhopal 462023
0755 - 2689793, 4270399
Fax: 2689793
tc.bhopal@bankofbaroda.com
The Chief Manager (Training) Bank of Baroda Training Centre SIET College
Avenue,54, K B Dsasn Road 3rd Floor, Teynampet, Chennai 600 018
044 - 23454319, 23454320
Fax: 23454321
tc.chennai@bankofbaroda.com
The Chief Manager (Training) Bank of Baroda Training Centre, 2nd Floor, GH-4,
Sector - 11 Nr Udyog Bhavan, Gandhinagar 382 011
079 - 23220242, 23226176

Fax: 23226175
tc.gandhinagar@bankofbaroda.com
The Chief Manager (Training) Bank of Baroda Training Centre D-38-A, Ahinsa
Circle C- Scheme, Jaipur-302001
0141-2360030,40
Fax: 2360080
tc.jaipur@bankofbaroda.com
The Chief Manager (Training) Bank of Baroda Training Centre Baroda Tower,
1st & 2nd floor,Plot No. 38/2, Block -GN, Sector - V Salt Lake City Kolkata 700 091
033 - 23576205, 23401200-1301-1303-1305
Fax: 23576205
tc.kolkata@bankofbaroda.com
The Chief Manager (Training) Bank of Baroda Training Centre Baroda House,
5th Floor,V-23,Vibhuti Khand, Gomti Nagar, Lucknow-226010 (UP)
0522-6677734 / 6677735 / 6677736
Fax: 6677734
tc.lucknow@bankofbaroda.com
The Chief Manager (Training) Bank of Baroda Training Centre 6th Floor,
"Baroda House" Behind Dewan Shopping Centre,S V Road, Jogeshwari (West)
Mumbai - 400 102
0222 - 26791171, 26791707, 26790029
Fax: 26790205
tc.mumbai@bankofbaroda.com
The Chief Manager (Training)

Bank

of

Baroda

Training

Centre

4th

Floor,"Rajendra Bhawan", Rajendra Place, New Delhi 110 008

011 - 25781316, 25819564
Fax: 25782154
tc.delhi@bankofbaroda.com
The Chief Manager (Training) Bank of Baroda Training Centre, Baroda Surya
Bhawan, Main Road Bistupur, Jamshedpur 831001, Jharkhand
0657-2249191, 2249797
Fax: 2249797
tc.jamshedpur@bankofbaroda.com

The Chief Manager (Training) Bank of Baroda Training Centre, 32, Darekar
Heights Karve Road Pune 411 004
020-25443895, 25454695
Fax: 25454695
tc.pune@bankofbaroda.com
The Chief Manager (Training) Bank of Baroda, Training Centre, No2, Vasudha,
38th Main, 15th Cross Road, J. P Nagar VI Phase , Bangalore -560078
080-26630891
Fax: 26630891
tc.karap@bankofbaroda.com