Howard Wright M9 TransferTechnical Service Manual-V2

TECHNICAL SERVICE MANUAL
M9 TRANSFER
Standard Warranty
Thank you for purchasing your product from Howard Wright Limited.
Please refer to our website for our warranty terms:
www.howardwrightcares.com
www.howardwrightcares.co.uk
Howard Wright Limiteds Policy

Howard Wright Limited has a policy of continuous improvement and reserves the right to change product specifications
and information referred to in this document without notice.
All rights reserved.
No part of this publication may be reproduced without the prior written permission of Howard Wright Limited.
Copyright Howard Wright Limited, 2014.
Paraite Road, Bell Block

PO Box 2786
PO Box 3003, Fitzroy
Taren Point
New Plymouth 4341
New South Wales 2229
New Zealand Australia
T. +64 (6) 755 0976
T. 1800 120 729
F. +64 (6) 755 0908
F. 1800 120 717
EC
REP
Priory Analysts Ltd

Mazars, The Pinnacle
160 Midsummer Boulevard
Milton Keynes, MK9 1FF
United Kingdom
CONTENTS
CHAPTER
PAGE
1. INTRODUCTION.................................................................................................................................................................................................3
2. PRECAUTIONS....................................................................................................................................................................................................5
3. ABBREVIATIONS, SYMBOLS & TERMINOLOGY.......................................................................................................................................7
4. CATALOGUE INFORMATION.........................................................................................................................................................................9
5. FASTENER GUIDE........................................................................................................................................................................................... 10
6. MAINTENANCE & SERVICING.................................................................................................................................................................... 11
7. SERVICE INSTRUCTIONS............................................................................................................................................................................. 14
Power cord 14
Handset 15
Fuse 16
Battery 17
Control box - CB16 18
Horizontal side rail - Gas strut assembly replacement 19
Backrest actuator 20
Kneebreak actuator 22
Hi-Lo lift actuator 23
Backrest 25
Head end elevator 26
Foot end elevator 28
Castors 30
Earth cables 32
8. CONTROL SYSTEM TROUBLESHOOTING.............................................................................................................................................. 34
CB16 System 34
9. EARTH CABLES................................................................................................................................................................................................ 36
10. ELECTRIC CIRCUIT ...................................................................................................................................................................................... 37
11. BOGIE & ELEVATORS................................................................................................................................................................................... 38
12. TRANSFER DECK COMPLETE................................................................................................................................................................... 40
13. BACKREST & SEAT SECTION..................................................................................................................................................................... 42
14. LEG SECTION COMPLETE......................................................................................................................................................................... 43
Continue over page...
Technical Service Manual M9 Transfer Stretcher (M999-29, Version 2, June 2014)
CONTENTS
15. MISCELLANEOUS......................................................................................................................................................................................... 44
16. LABELS............................................................................................................................................................................................................. 48
17. SIDERAILS....................................................................................................................................................................................................... 49
18. AMENDMENTS.............................................................................................................................................................................................. 51
1. INTRODUCTION
1.1 HOWARD WRIGHT LIMITED
Established in the 1950s, Howard Wright Limited has built a reputation based on quality product and design
innovation. Today Howard Wright Limited equipment is found in healthcare institutions worldwide.
1.2 INTENDED USE

The M9 Stretchers are mainly used in assisting the diagnosis, monitoring, prevention, treatment and alleviation of
disease, or compensation for an injury or handicap.
The M9 Stretchers are designed to be used by trained health professionals and, to a limited extent, members of the public.
The M9 Stretchers are used generally within a hospital emergency department, day surgery clinic, X-Ray (M9 Trauma)
or throughout the hospital as a means of treatment for patients, resting and observation of patients and transporting
patients from one department or area to another.
The M9 Stretchers are intended to support adult patients aged 12 years and over with a minimum weight of 15kg.
The M9 Stretchers may accommodate one patient up to a weight not exceeding 250kg (including mass of mattress
and accessories).
1.3 TECHNICAL SUMMARY

1.3.1 VERSIONS
Four versions of the M9 Transfer stretcher are available.
M9 Transfer (4-section patient platform)
M9 Transfer (2-section patient platform)
This stretcher is supplied with electric operation only.
Various options and accessories are available for the M9 Transfer stretcher. Please contact Howard Wright Limited
for more information.
1.3.2 CONSTRUCTION
Howard Wright Limited products are manufactured from high quality durable engineering materials including steel,
aluminium and stainless steel with a durable epoxy/polyester hybrid powder coated finish. High quality durable
engineering plastics including Nylon, ABS, TPR & Polypropylene are also used.
M9 stretchers have a LINAK control box. This uses mains power at 220-240 V AC (50-60 Hz) to operate LINAK
actuators at 24 V DC. An onboard sealed lead-acid battery provides power when mains power is not available (e.g.
when moving the stretcher). Control buttons are located on a remote handset for adjustment of the backrest, deck
height, deck tilt, legraise and an auto-contouring preset function.
Keep plugged in
whenever possible
Power Input: Maz. 2.0A
1. INTRODUCTION
1.4 APPLICATION ENVIRONMENT
COMPACT PLUS
WARD PLUS
APPLICATION ENVIRONMENT 1:
Intensive/critical care provided in a hospital where 24 hour medical supervision and constant
monitoring is required and provision of life support system/equipment used in medical procedures is
essential to maintain/improve the vital functions of the patient.
Acute care provided in a hospital or other medical facility where medical supervision and monitoring
is required and medical equipment used in medical procedures may be provided to help maintain or
improve the condition of the patient.
Mandatory Mattress Size: Compact
Mandatory Mattress Size: Ward

Outpatient (ambulatory) care, which is provided in a hospital or other medical facility, under medical
supervision where ME EQUIPMENT, is provided for the need of persons with illness, injury or
disability for treatment, diagnosis or monitoring.
190mm
MAX
NOTE: This includes use in nursing homes, rehabilitation and geriatric facilities.
WARD PLUS
1900mm
2000mm
1.5 SAFE WORKING LOAD (SWL)
Maximum patient weight = SWL minus weight of accessories

1 x O2 cylinder = 12 kg
1 x IV pole
= 1.2 kg
1 x PH pole
= 6.1 kg
1 x Mattress
= 12 kg
Control Box Serivce
30 kg
Remove cover plate with 5mm

hex key to access control box
MAXIMUM PATIENT WEIGHT =

MAXIMUM SWL =
220 kg
220kg MAX
250kg
220kg MAX
30-02
Figure 1.
SWL - 30 kg
250kg
COMPACT PLUS
860mm
Model:
Date:
860mm

220-240V 50-60Hz
190mm
MAX
IPX4
The stretcher is only intended for use in these environments.
Safe Working Load
NOTE: This is an indicative list. Other accessories can be used and the weight of these must be deducted.
2. PRECAUTIONS
2.1 CONVENTIONS
The following conventions are used in this publication:
WARNING: Gives instructions or information intended to ensure the safety of the patient, caregiver and other
personnel.
CAUTION:
Gives instructions or information intended to avoid damage to the stretcher or its accessories.
NOTE:
Gives additional instructions or information intended to make the stretcher easier to use.
2.2 USER EDUCATION AND TRAINING

WARNING:
If the patient suffers from disorientation, depression or similar then the electric functions should be
locked out to prevent the patient operating the stretcher.
OPERATOR: Must be trained in the use of the stretcher and fully understand the instructions for use.
PATIENT:
A suitable risk assessment must be performed before the patient is placed on the stretcher and/or
given
access to the stretcher control. The patient must fully understand the handset functions before they
can
operate the stretcher by themselves.
2.3 GENERAL WARNINGS & CAUTIONS

WARNING:
Read and understand this Technical Service Manual before servicing this stretcher.
WARNING:
Adhere to the hospitals risk management policy when placing a patient on the stretcher.
WARNING:
Leave the stretcher in its lowest position when the patient is unattended.
WARNING:
Do not use the stretcher for cyclic or repetitive manipulations of the patient.
WARNING: Ensure there is no risk of crushing or entrapment to the patient, other personnel, stretcher
components, or other objects when using the stretcher.
WARNING: Do not position the stretcher under any object.
WARNING:
Residual current devices (RCD) are not supplied as standard with the stretcher. Consult with your
Biomedical Engineer/advisor concerning your RCD requirements.
WARNING:
The stretcher is intended to support one patient at a time only.
WARNING:

Do not connect the power cord if the plug or cord insulation is damaged. The power cord must be
replaced. However, the stretcher can still operate on battery
WARNING:
The safe working load of the stretcher is 250kg (this includes the mass of the patient mattress and
any accessories).
WARNING: Do not allow people to sit on the backrest or legraise when it is in the raised position.
WARNING: Follow the cleaning and disinfection instructions.
2. PRECAUTIONS
WARNING: Only connect the stretcher to a mains supply with protective earth.
WARNING: Before using a mobile patient hoist, check underbed clearance.
WARNING: Do not use in an oxygen rich environment or any flammable gas environment.
WARNING: Do not modify any component or accessory without prior authorisation from Howard Wright Limited.
WARNING: Do not transport patients where the stretcher may become unstable
For example, inclines over 10 degrees.
WARNING: When routing cables from other equipment onto the stretcher, take precaution to avoid
the cables being squeezed between stretcher components.
WARNING: Always handle the power cord with care and keep it clear of any moving parts.
WARNING: Ensure the power cord and plug are always accessible.
WARNING: The supply plug is the only disconnection device.
CAUTION: Always stow the power cord and other equipment before transporting the stretcher.
3. ABBREVIATIONS, SYMBOLS & TERMINOLOGY

3.1 ABBREVIATIONS
# Number
Inches
ABS
Acrylonitrile Butadiene Styrene
AC
Alternating Current
ACH
Attendant Control handset
AS/NZS
Australian/New Zealand Standard
CE
Communauts Europens
CPR
Cardiopulmonary Resuscitation
CSK Counter sink
d Inside diameter
D Outside diameter
DC
Direct Current
EEC
European Economic Community
EMC
Electromagnetic Compatibility
FE Foot end
HE Head end
ID
Inside diamater
IEC
International Electrotechnical Commission
IP
Ingression Protection
ISM
Industrial, Scientific and Medical
IV Intravenous
LH
Low Height
OD Outside diameter
mm Millimetre(s)
m Metre(s)
M Metric
PAT
Portable Appliance Test
PE Polyethylene
PH
Patient Help
POAG
Potential Equalisation Terminal
PP Polypropylene
PREMA
Pressure RElieving MAttress
PU Polyurethane
PVC
Polyvinyl Chloride
RCD
Residual Current Device
SKT Socket
SN
Serial Number
SQ Square
SQDR Square drive
SS Stainless steel
SWL
Safe Working Load
TPR
Thermoplastic Rubber
XL
X-lube ZP Zinc plated
3.2 SERIAL NUMBER LABEL SYMBOLS

The serial number label for the M9 Transfer stretcher is located at the LHS foot end of the deck frame.
NOTE:
The colour red is used on the stretcher for emergency controls and warning symbols. The red
coloured brake pedal indicates that all castors are in locked position.
Figure 2.
Stretcher serial number label - M9 Transfer stretcher
Class 1 Medical Electrical Equipment
Protective earth conductor is fitted to the fixed

wiring. Ensure that the power and handset cords
are positioned so they cannot become damaged
during bed adjustment.
Do not use in oxygen rich environments
3. ABBREVIATIONS, SYMBOLS & TERMINOLOGY

Warning.

Ingression protection (IP) rating as per BS EN 60529:1992, specification of degrees of
protection provided by enclosures.
The number (4) refers to the degree of water ingression protection
IPX4
Keep plugged in
whenever possible

220-240V 50-60Hz
Mode: Max. 2min/20min
Indicates compliance with the applicable European requirements.

Type B applied part.
COMPACT PLUS
WARD PLUS
WARD PLUS
WARD PLUS
PLUS
COMPACT
COMPACT PLUS
WEEE, Waste Electrical and Electronic Equipment.
Power Input:
190mm
MAX
~
190mm
MAX
Mode:
MODEL:
SN
Control Box Serivce
Control Box Serivce
The stretcher is intended for intermittent operation. The ratio of the operating time to the sum
of the operating time and ensuing time should not exceed that specified.
Stretcher reference code (model).

Date of stretcher manufacture.
Stretcher serial number.

hex key to access control box
Manufacturer.

hex key to access control box220kg
M930-02
Alternating current.
COMPACT PLUS
WARD PLUS
860mm
860mm
1900mm
860mm
DATE:
Input current (maximum), supply voltage range, supply frequency range.
1900mm
2000mm
190mm
MAX
IPX4
Mattress Size: Ward
Mandatory
Power Input: Maz. 2.0A Model:

2000mm
220-240V 50-60Hz
Date:
SN :
Mode: Max.
2min/20min
190mm
860mm
MAX
Howard Wright Limited, Paraite Road, Bell Block, New Plymouth, New Zealand.
Mandatory Mattress Size: Ward


Follow instructions for use. Must be read and fully understood before product use.
MAX
250kg
3.3 OTHER SYMBOLS
& TERMINOLGY
220kg MAX
220kg MAX
250kg
220kg MAX Maximum
250kg patient weight, kg.
250kg
Maximum safe working load (SWL), kg.

Warning: potential squeezing/shearing point.
Equipotentiality (potential equalisation).
Do not sit.
4. CATALOGUE INFORMATION
HEADING REFERENCES
Item Number (ITEM NO.)
Directs you to the part in the illustration.
If Item Number is enclosed in curved brackets, e.g. (1) part is not illustrated and is an alternative illustrated
part with corresponding Item Number.
Part Number (PART NO.)
Howard Wright Limiteds part number for part.
If part number is not listed, part is not supplied.
Quantity (QTY.)
Describes how many times a part is used in the group of parts illustrated.
PRICING
For a current price list please contact our sales department stating which currency you require.
Unit prices will not include GST (Goods and Service Tax) or the cost of freight.
A minimum charge may apply for small orders.
Howard Wright Limited reserves the right to alter prices without notice.
ORDERING
When ordering please give the following information:
1. Part number and part description.
2. Model (MODEL:), Date of manufacture (DATE:) and serial number (SN:).
This information is recorded on the serial number label located at the left side of the foot-end of stretcher.
MEASUREMENTS
All measurements are in millimetres (mm) unless otherwise stated.
ILLUSTRATIONS
Not all illustrations are drawn to scale.
A broken line indicates where a part is positioned or aligned.
Where practical, views of illustrations are based on the following:
ORIENTATION TERMINOLOGY
Left side
Head end Foot end
Right side
NOTE:
The terms head-end (HE), foot-end (FE), left side and right side are referenced with respect to a
patient lying face up on their back.
5. FASTENER GUIDE
Pan Slot Machine Screw
Self Tap Screw
Tension Pin
Philips Countersink (CSK) Machine Screw
Square Drive (SQDR) Surefix
Split Pin / Cotter Pin
Button Socket (SKT) Screw
Nyloc Nut
Spacer Bush
Set Screw
Circlip External
Flanged Bush
Bolt
Flat Washer
Socket Set Screw
SKT Cap Screw
Internal Lock Washer
Pan Square Teks (Self Drill Screw)
Spring Washer
10
6. MAINTENANCE & SERVICING

6.1 AUTHORISED SERVICING
WARNING:
No servicing or inspection shall be undertaken whilst a patient is occupying the stretcher.
WARNING:
Servicing should only be carried out by an authorised service person.
WARNING:
The power supply cord must be replaced by service personnel only.
WARNING:
The fuse must be replaced by service personnel only.
WARNING: Do not modify the stretcher or its accessories without written agreement from Howard Wright Limited.
CAUTION: Do not tamper with any of the stretchers components.
All inspections, maintenance, servicing and repairs must be carried out either by Howard Wright Limited, an
authorised service dealer, a Howard Wright Limited trained technician or by a competent person to national
legislation and / or standards.
6.2 ANNUAL INSPECTION

Inspection of the stretcher shall be performed annually in accordance with the maintenance checklist (section 6.5)
and any legal portable appliance testing (PAT) requirements.
6.3 OBTAINING SPARE PARTS & SERVICE

WARNING: All replacement parts must be sourced through Howard Wright Limited.
Howard Wright Limiteds products are supported by an extensive network of authorised service dealers. These service
dealers are trained by Howard Wright Limited. For contact details of your nearest service dealer please contact Howard
Wright Limited.
6.3.1 HWL CONTACT DETAILS

Howard Wright Limited is the manufacturer.
Name:
Howard Wright Limited
Address:
PO Box 3003, Fitzroy
2 Paraite Road, Bell Block
New Plymouth 4341
New Zealand
T. +64 (6) 755 0976
F. +64 (6) 755 0908
service@howardwrightcares.com
PO Box 2786
United Kingdom
Taren Point
T. 0845 094 9894
NSW 2229
www.howardwrightcares.co.uk
Australia
T. 1800 120 727
F. 1800 120 717
service@howardwrightcares.com
6.3.2 STRETCHER INFORMATION

When making service or repair enquires, please provide the following information: (refer to page 7)
Stretcher model (MODEL:).
Stretcher manufacture date (DATE:).
Stretcher serial number
SN
This information is recorded on the stretcher serial number label located on the left side at the foot end of the deck.
11

6.4 BATTERY REPLACEMENT
CAUTION:
The battery is of sealed lead-acid type and should be disposed of safely so as not to cause damage
to the environment.
The life of the battery will depend on the use that it has had. As a guide, it should be replaced every four years.
6.5 M9 TRANSFER STRETCHER USER MAINTENANCE CHECKLIST

WARNING: To protect yourself when inspecting or servicing keep body and limbs well clear of any moving
mechanical componentry. Never place your body and limbs beneath any type of bed, stretcher or
shower trolley deck when operating any of the functions.
WARNING:
Unplug the stretcher from mains supply before inspecting the power supply cord and other cables.
Carry out the following maintenance checks annually:

a) Visual check
Visually check all stretcher components for dents, bends, scratches, or other obvious signs of mechanical
damage.
b) Electric controls
Check that all of the buttons on the handset work correctly.
Check that the lock out feature is functional on all handset button functions.
c) Electrical system
Unplug the stretcher from the mains supply. Check all electric cables for cracks, cuts or damage from
crushing.
Unplug the stretcher from the mains supply. Check that the potential equalisation terminal (POAG terminal)
is functional by measuring the resistance between the earth pin on the 3 pin plug and the potential
equalisation terminal. Check the resistance between the earth pin on the 3 pin plug and any other earth
cable on the stretcher (green and yellow cable). Check that the backrest and legraise earth cables lead to a 3
pinplug earth. The resistance in all instances must be less than 0.20.
Unplug the stretcher from the mains supply. Press any control button to check that the battery will power the
stretcher adjustments. It may be necessary to plug the power cord into the mains supply for up to one hour
prior to this test to ensure the battery is charged.
Adjust the backrest, legraise, deck height and deck tilt. Check that there are no abnormal noises during each
functions full range of movement.
d) Backrest quick-release mechanism
Adjust the backrest fully up. Move the CPR knob to the emergency position. Check that the backrest lowers
when force is applied to it. Check that the backrest knob automatically returns to the normal position when it is
released.
e) Bed ends
Check that the bed ends can be removed and reinstalled. If jamming occurs clean the bed end sockets and
bed end pegs and add a small amount of Vaseline (petroleum jelly) or food grade grease to the sockets.
12

f ) Fold Down Handles
Check that both handles lock in the upright position.
Check that both handles fold down fully into recess and can be freely lifted again.
g) Castors
Set the castor pedal in the brake position. Check that all four castors cannot swivel or roll.
Set the castor pedal in the neutral position. Check that all four castors are free to swivel and roll.
Set the castor pedal in the steer position. Check that the steer castor locks in line with the length of the
stretcher and cannot swivel. Check that the remaining castors can swivel.
h) 5th Wheel
Check engagement of 5th wheel when in locked position.
Check that the gas strut is energised and has no oil leaks.
i) Mechanical items
Check that all bolts, screws, nuts and pivot-pins are securely fastened.
Check both siderails. Raise siderail and check gas strut assists raising. Check siderail does not lower
unassisted. Check that the siderail latch automatically latches with the siderail in the raised position this can
be seen visually and heard audibly. Lift the siderail latch and lower the siderail to see that it is in good working
order.
Check that the power cord storage hook is not twisted or damaged.
j) Accessories
Check the siderail covers for rips, cracks or other damage.
Check the mattress covers for rips, cracks or other damage.
Check that the fold-down IV pole is straight and otherwise free of damage. Check that the locking collar
securely locks the pole when tightened. Check that it is able to fold down and rests in saddle securely.
Check that the PH pole is straight and otherwise free of damage.
Check that the PH pole strap is free from cuts and abrasions.
Check that the PH handle strap adjustment mechanism is operating correctly (applies to adjustable PH handle
option).
Check the blanket cradle for damage.
Check the oxygen cylinder carrier for damage. Check the fit of the carrier in an accessory socket.
Check the drainage bag hook rail for damage.
Check the urine bottle carrier for damage.
Check the monitor tray for damage. Check that the strap is free from cuts and abrasions and that the buckle is
in working order.
Check the over bed table for damage. Check that the height of the table can be adjusted.
Check the orthopaedic frame for damage.
Check that the Hx/F O2 bottle holder is securely fastened to the bogie and has no significant damage.
Check the Medi-rails are fixed securely to stretcher.
Check that the storage backet has suficient floor clearance. Ensure that the tube fixing screw is located
correctly and is tight in place.
13
7. SERVICE INSTRUCTIONS
POWER CORD
Summary:
This service instruction outlines the procedure to replace the power cord.
Tools Required:

5mm hex key

small flat blade screw driver
Parts Required:

1 x power cord
Location:
The power cord is plugged into the control box which is located below the backrest at the head end (HE) of the
deck. Accessible from the underside of the deck.
WARNING:
Ensure all cables are secured away from moving

parts. Use existing cable management routing.
WARNING:
Do not over tighten the cable. Make sure not

to pinch the cable between any components.
Ensure cabling is clear of any sharp edges.
WARNING:
Ensure power cord is secured away from moving parts.
WARNING:
Ensure a portable appliance test is conducted after the

power cord is replaced.
WARNING:
Ensure the power cord is disconnected from the

mains supply before servicing.
WARNING:
Power supply cord is only to be replaced by

service personnel.
Procedure:
1. Raise the deck to the maximum height position and apply castor
brakes.
2. Remove power cord from cable block.
3. Remove the power cord plug by pushing in the retaining clips
with a small flat blade screwdriver ang pulling out. The retaining
clips are two red pins on either side of the plug port.
4. Reverse the procedure to install the new power cord (see
warning above).
NOTE:
Do not over tighten the cable and ensure the cord is

located correctly in the slot of the cable block.
5. Conduct a PAT test on the stretcher.

6. Plug the power cord into the mains supply. Verify all stretcher
functions are working correctly before returning to service.
14
HANDSET
Summary:
This service instruction outlines the procedure to replace the handset.
Tools Required:

5mm hex key

side cutters
Parts Required:

1 x handset
1 x standard cable tie
WARNING:

Location:
The handset is secured at the head end (HE) of the deck. The handset cable plugs into port A of the control box.
Procedure:
brakes.
2. Unplug the power cord from the mains supply.
3. Using a 5mm hex key, remove the cable block securing the
handset cable to the deck HE.
4. Cut all cable ties securing the handset cable.
5. Remove the control box cable clip and unplug the handset cable
from port A.
6. Reverse the procedure to install the new handset.
NOTE:
Do not over tighten the cable and ensure the cord is

located correctly in the slot of the cable block.

15
FUSE
Summary:
This service instruction outlines the procedure to replace the fuse in the control box.
Tools Required:

T20 Torx screwdriver

long nose pliers
Parts Required:

1x T8A M205 slowblow ceramic fuse
Location:
The fuse is stored in the control box located at the head end (HE) of the deck. It is housed under the plastic cover
without the LED light.
WARNING:
The fuse is only to be replaced by service

personnel.
Procedure:
brakes.
3. Using a T20 Torx screwdriver, remove the four screws from the
cover. Lift off the cover and set aside.
4. Remove fuse holder from the plastic slots
5. Remove the fuse from the plastic holder by pressing the holder
together and twisting anti-clockwise.
6. Remove the old fuse and replace with T8A M205 slowblow
ceramic fuse.
7. Fit fuse holder back into the plastic slots on the control box.
8. Finish by reversing the procedure from step 3.
9. Verify all stretcher functions are working correctly before returning
to service.
16
BATTERY
Summary:
This service instruction outlines the procedure to replace the batteries in the control box.
Tools Required:

T20 Torx screwdriver

long nose pliers
Parts Required:

2 x batteries
Location:
The batteries are stored in the control box located at the head end (HE) of the deck. The batteries are housed
under the plastic cover without the LED light.
WARNING:
Ensure the battery terminals are completely

insulated and do not touch each other.
Procedure:
brakes.
3. Using a T20 Torx screwdriver, remove the four screws from the
battery cover. Lift off the battery cover and set aside.
4. Lift out both batteries as a pair.
5. Using long nose pliers, disconnect the spade terminals on the
batteries.
6. Connect the new batteries identically to the old set.
7. Fit the new batteries back into their designated slots, ensuring the
fuse holder is correctly positioned.
8. Finish by reversing the procedure from step 3.
9. Plug the stretcher into the mains supply and allow the new
batteries to charge for 24 hours.
10. Verify all stretcher functions are working correctly before returning
to service.
17
CONTROL BOX - CB16
Summary:
This service instruction outlines the procedure to replace the CB16 control box.
Tools Required:

5mm hex key

7mm spanner
8mm spanner
small flat blade screwdriver
Parts Required:

1 x CB16 control box

1 x std cable tie.
Location:
The control box is attached to the cord holder plate at the head end (HE) of the deck.
WARNING:
Ensure all cables are secured away from moving parts.
WARNING:
Ensure a portable appliance test is conducted after the

CB16 Control Box is replaced.
Procedure:
brakes.
2. Unplug the stretcher from the mains supply.
3. Cut the cable tie securing cables to the centre of the cover plate.
4. With a 7mm spanner, disconnect the earth cables from the earth
stud on the control box. Keep washer for reassembly.
5. Remove the power cord plug by pushing in the retaining clips with
a small flat blade screwdriver and pulling power cord. The retaining
clips are two red pins on either side of the plug port.
6. Remove the control box cable clip and unplug all the cables, keeping
the plugs in order (mark if necessary).
7. Using an 8mm spanner, remove the four M5x16 nyloc nuts securing
the control box to the cord holder plate.
8. Carefully remove the control box.
9. Reverse the procedure to install the new control box (see warning
above).
NOTE:
If needed, refer to the electric circuit section for more detail

on specific ports and their respective plugs.

18
HORIZONTAL SIDE RAIL - GAS STRUT ASSEMBLY REPLACEMENT
Summary:
This service instruction outlines the procedure to replace the gas strut assembly of a horizontal side rail.
Tools Required:

4mm hex key

6mm hex key
tie down strap
Parts Required:

1 x horizontal side rail gas strut assembly
Location:
The gas strut assembly is located below the side rail, towards
the foot end of the stretcher (see Figure 3).
WARNING:
The side rail can collapse once the gas strut is

removed. Ensure the side rail is restrained.
Figure 3.
Procedure:
1. Raise the deck to the maximum height position and apply
castor brakes.
2. Raise the side rail to the upright position.
3. Using a strap (B), secure the side rail in a vertical
position.
4. Using a small flat blade screwdriver, pry out the plastic tab
(D) covering the grub screw (see Detail C).
5. Using a 4mm hex key, loosen the grub screw (E) slightly.
The grub screw is used to lock the gas strut from rotating.
6. Using a 6mm hex key, remove the cap screw (F) securing
the foot end of the gas
D strut assembly
E strut. Allow the gas
to hang (see Detail A).
7. Unscrew the threaded end of the gas strut (G) from the
pivot hinge.
8. Reverse the procedure to install the new gas strut.
NOTE:
S
G
F
Detail A.
Prior to tightening grub screw (E), ensure upright

bars are vertical. Adjust by turning the gas strut
body. Tighten grub screw (E) to lock in position.
9. Verify the side rail functions correctly before returning to

service.
NOTE:
Ensure new circlips are used.
E
Figure 4.

19
BACKREST ACTUATOR
Summary:
This service instruction outlines the procedure to replace the backrest actuator.
Tools Required:

5mm hex key

8mm hex key
13mm spanner
side cutters
Parts Required:

1 x backrest actuator
Location:
The backrest actuator (A) is located on the right side of the stretcher. The backrest actuator has a spring
enveloping the actuator piston sleeve.
WARNING:
Ensure the actuator cable is secured away from

moving parts, but allowing sufficient length for
actuator movement.
WARNING:
Ensure the Quick Release function is operating

correctly.
Procedure:
1. Raise the deck to the maximum height position, ensure the
deck is flat and apply castor brakes.
NOTE:
Raise siderail for access.
Figure
1 -locator
Location
of actuator
3. Remove
plug
securing
the cable plug to the
actuator.
4. Using a small flat blade screwdriver, remove the cable
locking ring by pushing in the retainer clips either side of
the plug port. Unplug the actuator cable.
5. Using a 5mm hex key and a 13mm spanner, disconnect
the actuator by removing the two shoulder bolts holding
the actuator at either end.
C
A
Figure 5. Location of backrest actuator.
(Note that deck should be flat during actuator replacement)
FigureThe
2 plastic
- Quick
release
mechanism
NOTE:
deck
cover may
need to be pulled
away slightly to allow the bolt to be removed.
6. Using a small flat blade screwdriver, unclip the quick
release cover (B) on side of actuator (see Figure 6).
20
B
Figure 6. Quick release cover.

BACKREST ACTUATOR continued.
7. Using a small flat blade screwdriver, carefully remove the

wire cable from the quick release mechanism.
8. Reverse the procedure to install the new backrest actuator
(see warning above).
9. Plug the power cord into the mains supply. Verify all
stretcher functions are working correctly before returning
to service (see warning above).
21
KNEEBREAK ACTUATOR
Summary:
This service instruction outlines the procedure to replace the kneebreak actuator.
Tools Required:

5mm hex key

13mm spanner
side cutters
Parts Required:

1 x kneebreak actuator
Location:
The kneebreak actuator (A) is located on the left side of the stretcher.
WARNING:
Ensure the actuator cable is secured away from

moving parts, but allowing sufficient length for
elevator movement.
Procedure:
3. Remove plug locator securing the cable plug to the
actuator.
the actuator at either end.
NOTE:
The plastic deck cover may need to be pulled

away slightly to allow the bolt to be removed.
NOTE:
Raise siderail for access to actuator.
5. Reverse the procedure to install the new kneebreak

Figure 1 - Location of actuator
actuator (see warning above).
to service.
22
A
Figure 7. Location of kneebreak actuator.
(Note that deck should be flat during
actuator replacement)
HI-LO LIFT ACTUATOR
Summary:
This service instruction outlines the procedure to replace either the head end or foot end HI-LO lift actuator.
Tools Required:

5mm hex key

13mm spanner
side cutters
supports
Parts Required:

1 x HI-LO actuator
Location:
There are two HI-LO lift actuators, the head end (HE) actuator and foot end (FE) actuator. They are located
underneath the bogie cover.
WARNING:
Ensure the actuator cables are secured away

from moving parts, but allowing sufficient length
for elevator movement.
WARNING:
Do not attempt to perform any servicing unless

the deck is fully supported.
WARNING:
Ensure all shoulder bolts are securely fitted with

new nyloc nuts.
Procedure:
1. Raise the deck to the maximum height position. Ensure the

2. Unplug the stretcher from the main mains supply.
3. Remove the plastic bogie cover and set aside.
NOTE:
If the failed actuator does not allow the deck

to be raised or lowered, then the stretcher can
be carefully laid on its side (two person lift) for
access to actuators.
Orientate the castors towards the direction of
tipping and apply the castor brakes before lifting.
4. Remove plug locator securing the cable plug to the

actuator.
5. Safely support both ends of the deck, ensuring the
supports take the full weight.
6. Using a small flat blade screwdriver, remove the cable
locking ring by pushing in the retainer clips either side of
the plug port. Unplug the actuator cable.
Figure 8. Identification of HI-LO actuators.
23
HI-LO LIFT ACTUATOR continued.
the actuator at both ends.

8. Reverse the procedure to install the new HI-LO lift
actuator (see warning above).
9. Plug the power cord into the mains supply.
10. Perform control box reset procedure. (See Instructions For
Use) or (See Control System Troubleshooting Table on
page 34)
11. Verify all stretcher functions are working correctly before
returning to service.
24
BACKREST
Summary:
This service instruction outlines the procedure to replace the backrest.
Tools Required:

tie down strap

#2 square drive screwdriver
5mm hex key
11mm spanner
13mm spanner
14mm spanner
mallet
Parts Required:

1 x backrest assembly stretcher
Location:
The backrest is the deck panel located at the head end of the stretcher.
CAUTION:
When reattaching the earth cable, care should be

taken to ensure correct orientation.
A
Procedure:
Figure
1. and apply castor brakes.
deck
is flat
3. Manually lift the back rest to its highest position and use a tie
down strap (A) to secure. See .
4. Using a #2 square drive screwdriver, disconnect the earth
cable
attached
Figure
1. to the underside of the backrest.
5. Using a small flat blade screwdriver, remove the gas strut
attached to the backrest mount arm by prying the retaining
clip away from the ball end (C). See Detail B.
6. Using a 5mm hex key and a 13mm spanner, remove the
shoulder bolt that attaches the actuator to the back rest
mount arm (D). Allow the actuator to hang free.
7. Using a 5mm hex key, remove the two M8x12 button head
cap screws (E) from the backrest hinges.
8. Remove the tie down strap, and allow the backrest to lay flat
on the deck.
9. Using a mallet, carefully tap the backrest away from the
hinges to remove. This may require reasonable force.
10. Using a 14mm spanner and a 13mm spanner, remove the
Figure
ball
end 2.
bolt and nut from the existing backrest mount arm at
(C) and transfer onto the new backrest.
11. Reverse the procedure to install the new backrest (see
caution above).
13. PlugFigure
the power
2. cord into the mains supply. Verify all stretcher
functions are working before returning to service.
E
A
B
B
Figure 9.
C
D
Detail B.

25
HEAD END ELEVATOR
Summary:
This service instruction outlines the procedure to replace the head end elevator.
Tools Required:

4mm hex key

5mm hex key
8mm hex key
torque wrench
13mm spanner
side cutters
supports
mallet
Parts Required:

1 x head end elevator

2 x elevator plugs
4 x push in cable ties
grease - Shell Cassida Grease EPS 2 or equivalent
adhesive - Permabond 791 or equivalent (superglue)
threadlock - Loctite 243 or equivalent
Location:
The head end elevator is located at the head end (HE) of the stretcher, connecting the deck to the bogie (see
Figure 10).
WARNING:
Once both the stabiliser bars are disconnected,

the deck is free to move horizontally and could
slip out of the channels.
WARNING:
When re-securing the cables to the elevator, do

not overtighten. Allow some slack around the
pivots and moving points.
WARNING:
Do not attempt to perform any servicing unless

the deck is fully supported.
CAUTION:
When reattaching the earth cable, care should be

taken to ensure correct orientation.
B
Procedure:
1. Raise the deck to the maximum height position. Ensure the
Figure 10. Head end elevator

26
HEAD END ELEVATOR continued.
1. Lower the deck until all the HI-LO actuator shoulder bolts
have enough clearance to be removed.
4. Cut all the cable ties secured to the elevator.
5. Using a 4mm hex key, disconnect the earth cable on the
elevator axle (A).
6. Using a #2 square drive screwdriver, disconnect the earth
cable at the top of the right hand elevator arm.
7. Using a 5mm hex key and a 13mm spanner, remove the
two shoulder bolts attaching the actuators to the elevator
assembly. Allow the actuators to rest on the floor.
8. Using an 8mm hex key, disconnect the stabiliser bar (C)
by removing the M10x20 screw (D). Repeat this procedure
for both stabiliser bars (see Detail B). See warning above.
9. Using an 8mm hex key, remove the four M10x50 cap
screws (F) from the pivot block tops (G) either side of the
elevator axle (see Detail E).
10. Lift off the pivot block tops (G) and bush halves (H) and
set components aside.
11. Lift the elevator out of the pivot block bottom and slide out
of deck channels.
12. Prepare replacement head end elevator for assembly:
i. Pull off the two roller bushes (J) from the existing
elevator (see Figure 10).
ii. Grease the inside of the roller bushes and slide
onto the replacement elevator.
iii. Apply adhesive onto the new end plugs (K) and
insert into either side of the replacement elevator
axle.
iv. Grease the area where the elevator axle is to sit
inside the pivot block mounts.
v. Grease deck channels.
13. Finish installing the new head end elevator by reversing
the procedure from step 13 (see warning and caution
above).
NOTE:
C
D
C
D
Detail B.
G
H
H
K
K
Detail E.
Use threadlock on all M10 screws and torque to

45 Nm.

to service.
27
FOOT END ELEVATOR
Summary:
This service instruction outlines the procedure to replace the foot end elevator.
Tools Required:

4mm hex key

5mm hex key
8mm hex key
torque wrench
13mm spanner
side cutters
supports
mallet
Parts Required:

2 x elevator plugs
1 x foot end elevator
grease - Shell Cassida Grease EPS 2 or equivalent
adhesive - Permabond 791 or equivalent (superglue)
threadlock - Loctite 243 or equivalent
Location:
The foot end elevator is located at the foot end (FE) of the stretcher, connecting the deck to the bogie (see
Figure 11).
CAUTION:
WARNING:
When reattaching the earth cable, care should

be taken to ensure correct orientation.
Do not attempt to perform any servicing

unless the deck is fully supported.
Procedure:
1. Raise the deck to the maximum height position. Ensure
the deck is flat and apply castor brakes.
2. Lower the deck until all the HI-LO actuator shoulder
bolts have enough clearance to be removed.
6. Remove the cable tie securing the earth cable to the
elevator axle (A), then disconnect using a 4mm hex
key.
A
Figure 11. Foot end elevator
28
FOOT END ELEVATOR continued.
1. Using a 5mm hex key and an 13mm spanner, remove the

two shoulder bolts attaching the actuators to the elevator
assembly. Allow the actuators to rest on the floor.
2. Using an 8mm hex key, remove the four M10x50 cap
screws (C) from the pivot block tops (D) either side of the
elevator axle (see Detail B).
3. Lift off the pivot block tops (D) and bush halves (E) and
set components aside.
4. Lift the elevator out of the pivot block bottom and slide out
of deck channels.
5. Prepare replacement foot end elevator for assembly:
i. Pull off the two roller bushes (F) from the existing
elevator (see Figure 11).
ii. Grease the inside of the roller bushes and slide
onto the replacement elevator.
iii. Apply the adhesive onto the new end plugs (G)
and hammer into either side of the replacement
elevator axle.
iv. Grease the area where the elevator axle is to sit
inside the pivot block mounts.
v. Grease deck channels.
6. Finish installing the new foot end elevator by reversing the
procedure from step 10 (see caution above).
NOTE:
C
D
G
Detail B.
Use threadlock on all M10 screws and torque to

45 Nm.

to service.
29
CASTORS
Summary:
This service instruction outlines the procedure to replace either of the standard, steer or
anti-static castor.
Tools Required:

3mm hex key

5mm hex key
11mm hex key
Parts Required:

new castor (as required)
Location:
The castors are located at the corners of the bogie.
Procedure:
1. Raise the stretcher to the maximum height position and
apply the brake.
2. Using a scissor jack or equivalent, lift one end of the
stretcher so that the castor can be extracted.
3. See Detail A & Figure 13. Using a 3mm hex key, loosen
the grub screw (A) securing the castor pedal (B) onto the
hex brake rod (E). Remove castor pedals and set aside.
Push the hex brake rod out far enough to clear the castors
pintle.
4. Using a 5mm hex key, remove the M6x8 socket head cap
screw (F).
5. Remove the castor (G).
Figure 12.
D E
D E
C
B
F
G
Figure 13. Detail A
30
F
G
CASTORS continued.
1. Using an 11mm hex key in the castor pintle mechanism,
crank until the castor is in the brake position. When in
brake position, the wheel will not rotate.
NOTE:
When reinserting castor into bogie, it is

important to align the castor pintle correctly.
Hold pintle in position ready to assemble. Crank
brake mechanism with hex key (C) towards foot
end as shown in Figure 14. If wheel is braked
then pintle is in correct orientation. Install in this
orientation.
If the castor is freewheeling then turn pintle 180
and again crank brake mechanism with hex key
towards foot end. Castor should be braked,
install in this orientation.
2. Finish installing the new castor by reversing the procedure

from step 4.
3. Verify correct operation of the brake, neutral and steer
functions before returning the stretcher to service.
Figure 14. Castor pintle setup

for reassembly.
31
EARTH CABLES
Summary:
This service instruction outlines the procedure to replace earth cables.
Tools Required:

4mm hex key

7mm spanner (control box earth cable)
5mm hex key (control box earth cable)
side cutters
Parts Required:

earth cable (as required). (Refer to earth cables, section 5, for earth cable lengths and part numbers).
cable ties (as required)
Location:
Earth cables are used to connect metal components to the earth terminal on the control box, either directly
or in a series. The earth cables are distinguishable by their bright green and yellow colouring.
WARNING:
Ensure a portable appliance test is conducted after a

earth cable has been replaced.
WARNING:

WARNING:
Do not over tighten the cable. Make sure not

to pinch the cable between any components.
Ensure cabling is clear of any sharp edges.
CAUTION:
When reattaching the earth cable, care should be taken to

ensure correct orientation.
Procedure:
brakes.
3. If necessary, remove the plastic bogie cover and set aside.
4. If replacing an earth cable connected to the control box:
i. Using a 5mm hex key, remove the two M6x12 cap screws
securing the control box cover plate to the deck.
ii. Slide the tabs of the cover plate out of the slots in the deck
frame and rotate the cover plate so the control box ports are
visible.
5. If replacing the earth cable connected to the backrest, raise the
backrest high enough to access the earth cables screw.
6. Cut any cable ties securing the earth cable.
7. Using a 4mm hex key and/or a #2 square drive screwdriver,
disconnect the earth cable. Retain the washer on either end for
reassembly.
NOTE:
The control box earth cable requires a 7mm spanner.
8. Reverse the procedure to install the new earth cable (see Caution
above).
NOTE:
32
Figure 15.
Secure the earth cable parallel onto any axle or rail, with the
heat shrink flat against the frame (see Figure 15).

EARTH CABLES continued.

NOTE:
Refer toFigure 16 - Figure 19, for correct orientation.

Figure 16.
Control box to deck.
Figure 17.
Bogie to elevators. (on each elevator)
Figure 18.
Elevator to Deck.
Figure 19.
Backrest to deck.
Seatrest to Legraise.
Legraise.
33
8. CONTROL SYSTEM TROUBLESHOOTING

Control System Troubleshooting Table
CB16 SYSTEM
Problem
Possible cause
Investigation
Resolution
Handset buttons do not

function.
Battery charge is low and

power cord is not plugged
into mains supply.
Check that power cord is plugged

into mains supply.
Plug power cord into mains supply.
RCD (if fitted) is tripped

and the battery is flat.
Check the RCD.
Plug the power cord into the mains

supply and reset the RCD.
Function lockout may be

activated.
Check function lockouts on handset

or ACO (attendant control openbus).
Unlock function.
Handset or handset cable

is damaged.
Inspect handset buttons and handset cable.
Replace if damaged.
Power cable is damaged.
Unplug power cable and inspect

power cable including pins and connections inside clear plastic plug.
Replace if damaged.
Control box failure.
1) Plug power cord into mains supply & check green LED on control
box.
If LED does not illuminate then replace

control box.
High low actuators have

lost position and software
has halted operation.
Press any handset button and

observe any movement - listen for
single beep in control box.
Reset the control box:

1) Using the hand set Press and hold
both the DECK UP and DECK DOWN
buttons simultaneously. Stretcher will
beep several times.
2) When beeping stops control box is
reset. Press the deck up button and
hold until deck is at full height.
Handset or handset cable

is damaged.
Inspect handset buttons and handset cable.
Replace if damaged.
Function lockout may be

activated.
Check function lockouts on handset

or ACO (attendant control openbus).
Unlock function.
High low actuators have

lost position and software
has halted operation.
Press any handset button and

observe any movement - listen for
single beep in control box.
Reset the control box:

1) Using the hand set Press and hold
both the DECK UP and DECK DOWN
buttons simultaneously. Stretcher will
beep several times.
2) When beeping stops control box is
reset. Press the deck up button and
hold until deck is at full height.
Actuator, control box or

actuator cable failure.
1) Disconnect plug from mains

supply.
2) Disconnect actuator cables from
ports 2 & 3 on control box (these are
the high-low actuator ports)
3) Reset the control box and operate
the backrest and then kneebreak.
If the backrest and kneebreak operate then it is likely a problem with
the high-low actuators or high-low
actuator cables.
Replace each high-low actuator one

at a time to determine which actuator
has failed.
If the problem is still present then
replace the high-low actuator cables.
If the problem is still present then
replace the control box.
A single actuator
does not work - either
backrest, legraise, deck
height or deck tilt.
Continue over page...
34
8. CONTROL SYSTEM TROUBLESHOOTING

CB16 SYSTEM continued.
Stretcher will function

but not under load.
Battery charge is low and

power cord is not plugged
into mains supply.
Check that power cord is plugged

into mains supply.
Plug power cord into mains supply.
RCD (if fitted) is tripped

and the battery is flat.
Check the RCD.
Plug the power cord into the mains

supply and reset the RCD.
Control box failure or an

actuator failure causing
excessive current draw.
1) Load stretcher to 150kg.

2) Operate handset buttons and
determine any function or a failed
actuator.
2) Trace failed actuator cable back
to control box.
3) Swap failed actuator cable with
either a known working backrest actuator port or legraise actuator port
and operate handset to determine
whether the actuator has failed of a
channel on the control box has failed.
Replace either the failed actuator

or control box as determined by the
investigation.
35
9. EARTH CABLES
HE ELEVATOR TO CONTROL BOX

M710-11 700mm EARTH CABLE
BOGIE TO ELEVATORS
BOGIE TO ELEVATORS
DECK TO BACKREST
SEAT TO KNEEBREAK
KNEEBREAK TO LOWER LEGRAISE

CONTROL BOX TO DECK

36
10. ELECTRIC CIRCUIT

NOTE: ITEMS IN ITALICS ARE OPTIONS
M5 INTERNAL
LOCK
WASHER
WARM50
POAG
TERMINAL
M710-10
Electrical Diagram - REF
SELF DRILL
TAP SCREW
NBRM3731
CABLE
GROMMET 3+2
PLRM14
MINIFIT
LOCKING
RING
ELRM0817
TRILOBULAR
TORX SCREW
NBRM3737
MAINS CABLE
(NZ/AUSTRALIA)
ELRM9407
CABLE TIE
FXRM914
PUSH-IN
CABLE TIE
FXRM911
CONDUIT
M910-24
PLUG LOCATOR
LA31
PLRM15
CONDUIT
M910-30
RCD MAINS CABLE
(NZ/AUSTRALIA)
ELRM9406
CABLE CLIP 3
CORE
PLRM16
HANDSET
4 FUNCTION
ELRM9701
CONTROL BOX
ELRM9510
B A
4 3 2 1
PORT PLUG
ELRM9954
B A
4 3 2 1
BACKREST ACTUATOR
ELRM9621
HI-LO ACTUATOR
ELRM9603
1900mm
Mini fit cable
ELRM99091
1900mm
Mini fit cable
ELRM99091
HI-LO ACTUATOR
ELRM9603
KNEE BREAK ACTUATOR
ELRM9641
1900mm
Mini fit cable
ELRM99091
1900mm
Mini fit cable ELRM99091
37
11. BOGIE & ELEVATORS
17 33 20
9 16
31
18
25
26
7
10
8
27
4
23 21
30 22
15 11 6 12
13
28 2
24
3
38
1
19
29
14
11. BOGIE & ELEVATORS
BOGIE & ELEVATORS

ITEM NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
PART NO.
CRRM801
CRRM802
CRRM803
ELRM9603
M702-17
M702-30
M703-25
M703-26
M703-30
M703-33
M802-50
M802-51
M901-05
M901-40
M902-10
M903-03
M903-04
M910-24
M922-01
N/A
N/A
NBRM74
NBRM76
NBRM205
NBRM260
NBRM287
NBRM483
NBRM2695
NBRM3701
NBRM3731
NBRM3737
PLRM18
ST4410
DESCRIPTION
QTY. REFERENCE
150 LINEA CASTOR - BRAKE
2
150 LINEA CASTOR - BRAKE & STEER
1
150 LINEA CASTOR - BRAKE & A/STATIC
1
HI-LO ACTUATOR
2
BRAKE ROD GUIDE
3
CASTOR PEDAL
4
PIVOT BLOCK (TOP)
4
PIVOT BLOCK (BOTTOM)
4
ELEVATOR PLUG
4
ELEVATOR HALF BUSH
8
PEDAL INSERT RED
4
PEDAL INSERT GREEN
4
BOGIE ASSY M9 STRETCHER
1
BOGIE COVER STRETCHER
1
BRAKE SHAFT M9 STRETCHER
2
FOOT END ELEVATOR ASSY M9
1
HEAD END ElLEVATOR ASSEMBLY 3ED
1
3 CHANNEL CONDUIT E ELEVATOR
1
5th WHEEL M9 STRETCHER
1 See page 45
STABILISER LINK LOW HEIGHT
2 See page 44
TRANSMISSION ROD ASSY LOW HEIGHT
1 See page 44
D10x30 M8 SKT SHLDR BOLT ZP
2
2
M6x10 KNURLED CUP GRUB SCREW
4
M5x12 SKT CAPSCREW SS
2
M10x50 SKT CAPSCREW ZP
8
M8 NYLOC NUT ZP
4
4
#8x1/2 PAN SQ2 SELFTAP SS
6
#10-16x20 PAN SQ TEKS HARD SS
2
TAPTITE M5 x 25 CSK TRIOBULAR TORX DRIVE ZP
3
GROMMET POLYTHENE NATURAL 31.8mm
1
ROLLER D33d25.6x34
4
NOTE:
CASTOR OPTIONS:
1 off CRRM201 150mm Single Castor Brake/Antistatic/Steer (fitted to head end left)
3 off CRRM202 150mm Single Castor Brake
1 off CRRM602 200mm Integral Castor Brake/Antistatic/Steer (fitted to head end left)
3 off CRRM612 200mm Integral Castor Brake
NO FIFTH WHEEL
2 off CRRM441 150mm Dual Castor Brake
1 off CRRM444 150mm Dual Castor Brake/Steer (fitted to head end left)
1 off CRRM445 150mm Dual Castor Antistatic (fitted to head end right)
FIFTH WHEEL FITTED
3 off CRRM441 150mm Dual Castor Brake
1 off CRRM445 150mm Dual Castor Antistatic (fitted to head end left)
39
18
40
15
15
16
26
23
25
13
19
14
28
27
11
10
20
24
22
21
17
11
12. TRANSFER DECK COMPLETE
12. TRANSFER DECK COMPLETE

TRANSFER DECK COMPLETE
ITEM NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
PART NO.
ELRM9621
ELRM9641
FXRM772
M704-934
M704-935
M710-10
M904-11
M904-47
M904-68
M908-45
M928-01
M928-20
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
NBRM76
NBRM381
NBRM483
NBRM4021
PLRM14
SPRM345
DESCRIPTION
BACKREST ACTUATOR
KNEE BREAK ACTUATOR
32mm EXTERNAL CIRCLIP ZP
COVER PANEL BACKREST STRETCHER
COVER PANEL KNEEBREAK STRETCHER
POAG EARTH STUD
DECK ASSEMBLY M9 TRANSFER
CONTROL BOX COVER PLATE 3ED
SOCKET BED END M9 STRETCHER DARK GREY
PUSH HANDLE SUPPORT M9 STRETCHER
IV POLE FOLD DOWN M9 STRETCHER
IV POLE SADDLE M9 STRETCHER
SEAT SECTION COMPLETE
BACKREST COMPLETE STRETCHER
KNEE BREAK & LEG RAISE COMPLETE
90mm FOOT END BUFFER GREY
DECK STOP COMPLETE
90mm HEAD END BUFFER GREY
BACKREST QR COMPLETE
M9 TRANSFER MEDI RAIL AND CONTROL BOX ASSEMBLY
CABLE BLOCK ASSEMBLY
PUSH BAR ASSEMBLY
SELFTAP #8x3/4 PAN SQ SS
M8 NYLOC NUT ZP
M6x8 BUTTON SKT SCREW SS
CABLE GROMMET 3+2
GAS STRUT
QTY.
1
1
2
1
1
1
1
1
2
1
1
1
1
1
1
2
4
2
1
1
2
1
4
3
5
4
2
1
REFERENCE
See page 42
See page 42
See page 43
See page 46
See page 43
See page 46
See page 46
See page 44
See page 43
See page 47
41
13. BACKREST & SEAT SECTION
3
3
BACKREST COMPLETE
ITEM NO.
1
2
3
PART NO.
M704-931
M905-03
NBRM4032
DESCRIPTION
PIVOT HINGE MALE
BACKREST ASSEMBLY M9 TRANSFER
M8x12 BUTTON SKT SCREW SS304
QTY.
2
1
2
5
3
2
5
SEAT SECTION COMPLETE

ITEM NO.
1
2
3
4
5
6
42
PART NO.
M704-932
M704-933
M904-12
NBRM270
NBRM4032
WARM51
DESCRIPTION
PIVOT HINGE FEMALE
HINGE BUSH
SEAT SECTION ASSY M9 TRANSFER
M6 INTERNAL LOCK WASHER
QTY.
4
4
1
8
4
8
14. LEG SECTION COMPLETE
1
4
7
5
7
1
6 3
LEG SECTION ASSEMBLY COMPLETE

ITEM NO.
1
2
3
4
5
6
7
ITEM NO.
1
2
3
DESCRIPTION
PIVOT HINGE MALE
HINGE BUSH
LEGRAISE SLIDE BLOCK STRETCHER
LEGRAISE ASSY M9 TRANSFER
KNEE BREAK ASSY M9 TRANSFER
QTY.
6
2
2
1
1
4
6
ITEM NO.
DECK STOP COMPLETE
1
3
PART NO.
M704-931
M704-933
M706-75
M906-07
M906-08
NBRM3731
NBRM4032
PART NO.
M703-34
M704-37ZM
NBRM3731ZM
DESCRIPTION
PUSH ON CAP (10 SHCS)
DECK STOP
CABLE BLOCK ASSEMBLY

ITEM NO.
1
2
3
PART NO.
EC1040
EC1040
NBRM2731
DESCRIPTION
CABLE BLOCK A
CABLE BLOCK B
QTY.
1
1
1
M7
M7
NB
ITEM NO.
QTY.
1
1
2
EC1
EC1
NBR
43
15. MISCELLANEOUS
5
2
STABILISER LINK ASSEMBLY

ITEM NO.
1
2
3
4
5
PART NO.
M703-21
M703-44
NBRM900
NBRM2849
WARM864
DESCRIPTION
15x10x8.5 FLANGED PIVOT BUSH
ELEVATOR LINK LOW HEIGHT
FLANGED PIVOT BOLT D24 x d15 M10
D23d16x1.0mm WASHER NYLON 6
QTY.
1
1
1
1
3
1
5
3
1
TRANSMISSION ROD ASSEMBLY LOW HEIGHT

ITEM NO.
1
2
3
PART NO.
M702-32
M902-11
WD40-861
DESCRIPTION
BRAKE TRANSMISSION LEVER
BRAKE SHAFT FLAT M9 STRETCHER
SHORT PIVOT PIN SET
QTY.
2
1
2
ITEM N
6 5
9
3 8
1
2
3
4
5
6
7
1
7
10
MEDI RAIL & CONTROL BOX ASSEMBLY

ITEM NO.
1
2
3
4
5
6
7
8
9
10
44
PART NO.
ELRM9510
M904-69
M946-10
M946-11
M946-13
NBRM280
NBRM481
NBRM3130
NBRM3731
WARM221
DESCRIPTION
QTY.
CB16 CONTROL BOX
1
CONTROL BOX MOUNT PLATE M9 TRANSFER
1
ACCESSORY MOUNT RAIL
1
ACCESSORY MOUNT RAIL POST
2
ACC MOUNT RAIL BAR M9 STRETCHER
2
M8x20 SKT CAPSCREW ZPDESCRIPTION : TRANSMISSION ROD4ASSEMBLY LOW HEIGHT
M5 NYLOC NUT ZP
4
M8x70 CSK SKT SCREW ZP
2
1
D10M5x1.0 FLAT WASHER ZP
4
8
9
10
15. MISCELLANEOUS
2
16 11 18 12
15
18
4
13
9
17
14 10
M922-01 5TH WHEEL COMPLETE

ITEM NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

PART NO.
CRRM805
FXRM771
GNRM907
M702-32
M801-60
M822-49
M822-50
M922-20
M922-21
M922-22
M922-26
M922-27
M922-29
NBRM902
NBRM3340
SPRM62
SPRM351
WD40-861
DESCRIPTION
LINEA WHEEL AND TRANSPARENT COVER CLIP
30mm CIRCLIP EXTERNAL DIN471 ZP
BEARING d30xD47xW9 SEALED MACHINED
BRAKE TRANSMISSION LEVER
CASTOR INSERT
WHEEL NUT MALE
WHEEL NUT FEMALE
5TH WHEEL MOUNT PLATE M9
5TH WHEEL ROTARY MOUNT M9
5TH WHEEL SWING ARM M9
5TH WHEEL LOCKING PIN M9
5TH WHEEL ACTUATION ROD M9
5TH WHEEL GAS STRUT TRUNION M9
FLANGED PIVOT BOLT D23.8 x d14.8 x5.8 M10
M10x20 CSK SKT SCREW SS
COMPRESSION SPRING 6x30x0.7x17 TURNS
GAS STRUT 700N
SHORT PIVOT PIN SET

QTY.
2
1
2
1
2
1
1
1
1
1
1 STRETCHER
DESCRIPTION : 5th WHEEL M9
1
1
2
4
1
1
2
45
15. MISCELLANEOUS
90mm HEAD END BUFFER G
90MM HEAD END BUFFER GREY

ITEM NO.
1
2
3
4
4
2
1
PART NO.
EC0430
EC04313
FXRM775
M704-30
ITEM QTY.
NO.
DESCRIPTION
BUFFER WASHER D60d44x1.5
1 1
BUFFER 90 GREY
2 1
DIN471-42mm EXT CIRCLIP Elison
1
3 1
HEAD END CORNER INSERT
4
PART NO
EC0430
EC04313
FXRM775
M704-30
90mm FOOT END BUFFER
ITEM NO. PART NO.
90MM FOOT END BUFFER GREY

ITEM NO.
1
2
3
4
4
2
1
3
PART NO.
EC0430
EC04313
FXRM775
M704-32
1QTY.
DESCRIPTION
2 1
BUFFER WASHER D60d44x1.5
BUFFER 90 GREY
3 1
DIN471-42mm EXT CIRCLIP Elison
1
4 1
FOOT END CORNER INSERT
QUICK RELEASE ASSEMBLY

7
46
ITEM NO.
1
2
3
4
5
6
7
8
PART NO.
FXRM73
M705-43
M905-02
M705-52
M707-04
NBRM270
PLRM545
WARM25
DESCRIPTION
10mm E-CLIP DIN6799 BLACK
QR TORSION SPRING
QUICK RELEASE ASSY M9 TRANSFER
BACKREST QR STOP PLATE STRETCHER
QR CABLE ASSY STRETCHER
M12 KNOB CPR RED
D12.5M6x1.2mm FLAT WASHER ZP
QTY.
2
1
1
1
1
3
2
2
EC0430
EC04313
FXRM775
M704-32
15. MISCELLANEOUS
1
3
4
2
5
1
4
PUSHBAR ASSEMBLY
ITEM NO.
1
2
3
4
5
6
PART NO.
M908-42
M908-43
M908-44
M908-46
NBRM2589
NBRM2841
DESCRIPTION
QTY.
PUSH HANDLE OVERMOLDED M9 STRETCHER
2
PUSH HANDLE BASE M9 STRETCHER
2
PUSH HANDLE PIN M9 STRETCHER
2
COLLAR M9 STRETCHER
2
SHCS M4x6 SS
2
4
M908-02 M9 TRANSFER BED END
47
Use lock out function to prevent unintended

movement of the mattress support platform
Keep plugged in
whenever possible
IPX4
Power Input: Max. 2.0A Model:
220-240V 50-60Hz
Date:
SN :
Power Input: Max. 2.0A

220-240V 50-60Hz
Howard Wright Limited, Paraite Road, Bell Block, New Plymouth, New Zealand.
Australia: 1800 120 727 New Zealand: 0508 751 751 UK: 0845 094 9894
Do not use in oxygen rich environments
Keep clear during backrest & CPR operation
Keep clear during backrest & CPR operation
M930-06 REV A
Protective earth conductor is fitted to the fixed

wiring. Ensure that the power and handset cords
are positioned so they cannot become damaged
during bed adjustment.
Potential
Equalisation
Terminal
Class 1 Medical Electrical Equipment
700mm
220kg MAX
2000mm
160mm
MAX
220kg MAX
Mandatory Mattress Size:
Control Box Service
250kg
250kg
TRANSFER
TRANSFER
Use lock out function to prevent

unintended movement of the
mattress support platform
16. LABELS
M930-06 M9 TRANSFER LABEL SET
Note: Pink box is a clear window, no print colour.
Rev Date
New Artwork:
A 25.11.13 New Artwork P1285 - DCN289
Drawn Chkd Material: Polycarb .175 Matt HP40

TAJ
Adhesive: TA9474LE
Tooling: New Artwork / Use Knife 6891K1SETUP
Part # 1: M930-06
Lift to lower siderail
Colours:
Pantone 637
Pantone 432U
Permark UV 624
Grey White Background - matched to HWL powdercoat sample.
DIELINE
M730-16 SIDERAIL LABEL
Howard Wright Limited, Paraite Road, New Plymouth, NEW ZEALAND
Part # 2:
Drawing Size: A2
Drawing Scale: 1:1
Parent Product: M9
Lift to lower siderail
DO NOT SIT
M730-12 DO NOT SIT LABEL
M730-15 CPR LABEL SET

REVISION B
48
Description: M9 TRANSFER LABEL SET
17. SIDERAILS
5 15
2 3
4 2
17
18
1
8
6
12
10
13
14
11
7 16 9
10
M941-03 HORIZONTAL SIDERAIL LEFT COMPLETE

ITEM NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
PART NO.
M741-51
M741-55
M741-56
M741-57
M741-58
M741-59
M741-60
M741-61
M741-62
M741-65
M941-12
M941-20
M941-22
M941-32
M941-34
NBRM218
NBRM276
NBRM5040
DESCRIPTION
GAS STRUT MOUNT BOLT
MOULDED HINGE MALE
MOULDED FEMALE HINGE A
MOULDED FEMALE HINGE B
MOULDED HINGE PIN
INNER PIN
SHOULDERED BOSS
SIDERAIL MAIN HINGE BUSHING
SHOULDERED BOSS CAP
M6 SKT STOP BOLT
GAS STRUT & LATCH ASSY LEFT 3ED
SIDERAIL UPRIGHT ASSY FE LEFT 3ED
SIDERAIL UPRIGHT ASSY HE LEFT 3ED
SIDERAIL LOWER RAIL ASSY LEFT M9 STRETCHER
SIDERAIL TUBE M9 STRETCHER
M8x6 SET SCREW
#8 x 3\4" CSK SQ SS WOOD SCREW
QTY.
1
7
7
1
8
1
1
2
1
2
1
1
1
1
3
1
1
14
49
17. SIDERAILS
12 4 15
12
18
17
1
8
10
14
5
11
7 16 9
5 4
10 13
8
M941-04 HORIZONTAL SIDERAIL RIGHT COMPLETE
ITEM NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
A
PART NO.
M741-51
M741-55
M741-56
M741-57
M741-58
M741-59
M741-60
M741-61
M741-62
M741-65
M941-13
M941-21
M941-23
M941-33
M941-34
NBRM218
NBRM276
NBRM5040
12/12/13 New Drawing: Project 1285
Rev
Date
50
DESCRIPTION
QTY.
GAS STRUT MOUNT BOLT
1
MOULDED HINGE MALE
7
MOULDED FEMALE HINGE A
1
MOULDED FEMALE HINGE B
7
MOULDED HINGE PIN
8
INNER PIN
1
SHOULDERED BOSS
1
SIDERAIL MAIN HINGE BUSHING
2
SHOULDERED BOSS CAP
1
M6 SKT STOP BOLT
2
GAS STRUT & LATCH ASSY RIGHT 3ED
1
SIDERAIL UPRIGHT ASSY FE RIGHT 3ED
1
SIDERAIL UPRIGHT ASSY HE RIGHT 3ED
1
SIDERAIL LOWER RAIL ASSY RIGHT M9 STRETCHER
1
SIDERAIL TUBE M9 STRETCHER
3
M8x6 SET SCREW
1
1
#8 x 3\4 CSK SQ SS WOOD SCREW
14
MAM
Modification
Drawn
Chkd
18. AMENDMENTS
AMENDMENTS LIST
DATE
DESCRIPTION
51
52

Howard Wright M9 TransferTechnical Service Manual-V2

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TECHNICAL SERVICE MANUAL

Howard Wright Limiteds Policy

Paraite Road, Bell Block

Priory Analysts Ltd

Technical Service Manual M9 Transfer Stretcher (M999-29, Version 2, June 2014)

Technical Service Manual M9 Transfer Stretcher (M999-29, Version 2, June 2014)

1.2 INTENDED USE

1.3 TECHNICAL SUMMARY

Technical Service Manual M9 Transfer Stretcher (M999-29, Version 2, June 2014)

Power Input: Maz. 2.0A

Mandatory Mattress Size: Compact

Mandatory Mattress Size: Ward

1.5 SAFE WORKING LOAD (SWL)

Maximum patient weight = SWL minus weight of accessories

Remove cover plate with 5mm

MAXIMUM PATIENT WEIGHT =

Power Input: Maz. 2.0A

The stretcher is only intended for use in these environments.

Safe Working Load

Technical Service Manual M9 Transfer Stretcher (M999-29, Version 2, June 2014)

2.2 USER EDUCATION AND TRAINING

2.3 GENERAL WARNINGS & CAUTIONS

The stretcher is intended to support one patient at a time only.

Technical Service Manual M9 Transfer Stretcher (M999-29, Version 2, June 2014)

Technical Service Manual M9 Transfer Stretcher (M999-29, Version 2, June 2014)

3. ABBREVIATIONS, SYMBOLS & TERMINOLOGY

3.2 SERIAL NUMBER LABEL SYMBOLS

Stretcher serial number label - M9 Transfer stretcher

Technical Service Manual M9 Transfer Stretcher (M999-29, Version 2, June 2014)

Class 1 Medical Electrical Equipment

Protective earth conductor is fitted to the fixed

Do not use in oxygen rich environments

3. ABBREVIATIONS, SYMBOLS & TERMINOLOGY

Power Input: Maz. 2.0A

Indicates compliance with the applicable European requirements.

WEEE, Waste Electrical and Electronic Equipment.

Control Box Serivce

Control Box Serivce

Stretcher reference code (model).

Stretcher serial number.

Remove cover plate with 5mm

Remove cover plate with 5mm

Input current (maximum), supply voltage range, supply frequency range.

Power Input: Maz. 2.0A Model:

Mandatory Mattress Size: Ward

Maximum safe working load (SWL), kg.

Equipotentiality (potential equalisation).

Technical Service Manual M9 Transfer Stretcher (M999-29, Version 2, June 2014)

Head end Foot end

Technical Service Manual M9 Transfer Stretcher (M999-29, Version 2, June 2014)

Pan Slot Machine Screw

Self Tap Screw

Philips Countersink (CSK) Machine Screw

Square Drive (SQDR) Surefix

Split Pin / Cotter Pin

Button Socket (SKT) Screw

Socket Set Screw

SKT Cap Screw

Internal Lock Washer

Pan Square Teks (Self Drill Screw)

Technical Service Manual M9 Transfer Stretcher (M999-29, Version 2, June 2014)

6. MAINTENANCE & SERVICING

No servicing or inspection shall be undertaken whilst a patient is occupying the stretcher.

Servicing should only be carried out by an authorised service person.