SAP Interactive Forms by Adobe Design, deployment & the end user view
Why use Interactive Forms
Value Drivers & Value Engineering Business Transformation Study How to get started SDN, pre-delivered HCM forms, Service Marketplace
Contacts
SAP 2008 / Page 2
Adobe and SAP Are Changing the User
Experience Adobe and SAP are strategic partners. Strategic partnership since 2002 Dedicated development, support, marketing, and sales resources
How do SAP customers benefit from this partnership?
SAP Interactive Forms by Adobe embedded in SAP applications Sophisticated PDF print forms in multiple formats for all SAP applications Engaging Flash dashboards for SAP Analytics generated with SAP Visual Composer Rich Internet Applications developed with Adobe Flex using SAP Enterprise Services Architecture Web conferencing and training solutions based on Acrobat Connect integrated with the SAP Learning Management offering
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Interactive Forms
Challenges in Forms-Based Processes
Paper-based form processes have limitations.
Error-prone and easily outdated Manual data re-entry Process status is hard to track High costs (e.g. production, storage) $30 million per year for a global organization*
Casual users (including executives)
are typically unfamiliar with enterprise software. Access to enterprise applications needs to be intuitive.
External users (suppliers, etc.) are
disconnected from the process. System-relevant data capture is cumbersome.
* GISTICS independent study, 2004
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Interactive Forms The End Users View
Adobe Reader Already installed
Familiar paper view
Easy to use
Self-explanatory Natural look and feel Preserves branding Increase completion rate
Easy to Use Local save Distribute via email / Portal Apply digital signature Print locally
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Background Services Structured data in XML Pre-filled application values Pre-filled list boxes, help values Automatic data extraction and integration in application
Interactive Forms Deployment basics
Online inside SAP Portal
(Web Dynpro) Download/Upload via SAP Portal (Web Dynpro) Distribution via email Data Submit via HTTP Data Submit via Email
SAP NetWeaver Web Application Server
J2EE SAP ERP or R/3 Applications
ABAP
Adobe Document Services
Adobe Reader
Adobe LiveCycle Designer
Manages core processes SAP 2008 / Page 6
Visually designs form & binds data
Manages forms/data processing
Enables data capture (on/offline)
Interactive Forms
How do you create your SAP Interactive Form?
Import Forms
Drag & Drop
Integration Design / Extend SAP 2008 / Page 7
Interactive Forms
Business Scenarios With Adobe Interactive Forms
Online Interactive Forms
Access to SAP System needed Full integration in Web Dynpro ABAP/Java framework Context sensitive value help and online checks with back-end system
Offline Interactive Forms
No Access to SAP System needed Static value help, data checking and simple arithmetic operation Self contained PDF (XML data+layout)
Form Printing Scenario
Classic Form processing, not interactive Output documents are printed, faxed, emailed and archived SAP 2008 / Page 8
Why use Interactive Forms:
Which tool for the job ?
SAP 2008 / Page 9
Value Drivers
Forms Processing has Significant Financial Implications
Typical organizations spend significant time and money on forms processing. In addition, organizations risk losing and not being able to locate nearly 25% of paper forms
COST
TIME
RISK
$30-$60
81,700
25%
For every $1 spent on
pre-printed forms, $30 to $60 is spent on processing the forms Gartner, Organizational Cost Impact, April 2000
Average number of hours a typical organization of 1,000 spends in shuffling paper from one location to another IDC, 2004
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Average % of enterprise documents that are misplaced and will never be located Deloitte & Touche Document Management May 2003
Value Engineering
Potential Annual Benefits
$M
Reduced Processing/ Archiving Costs
Reduced Printing Costs
50% 60%
Improved Forms Efficiency 60% 90%
Improved Customer Retention
50% 70%
Improved Days Sales
Outstanding
75%
Reduced Unstructured Communication
Reduced Document Distribution and Routing Costs
60% 80%
Reduced Data Error
Handling
70% 80%
Reduced Transaction Processing Costs
10%
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10%
Enhanced Effectiveness
Reduced Manual Data
Entry
50%
5%
Likely Estimate
$M
Reduced Archiving, Storage and Retrieval Costs
Reduced NonCompliance Fines
Conservative Estimate
20%
4% 8% 10% 20%
Where to start ?
Standard SAP Interactive Forms in SAP HCM
Manage
Hire
Request Requisition Candidate Assessment New Worker Request Equipment Purchase Authorization Request Office space Request Information Services
Retire
Performance Appraisal Change Employee Change Personnel Area Request Promotion Request Special Payment Change Position Position Change Request Transfer Request Maternity Leave
Exit Interview Checklist
Termination Statement Exit Comment Sheet HIPAA Certification LTD Conversion Application Life Insurance Portability Notice of Separation Employee Notification Letter Release of Claims
SAP NetWeaver mySAP ERP HCM
SAP 2008 / Page 12
Financials
Operations
Corporate Services
Where to start ? SAP Developer Network
Go to www.sdn.sap.com and create a User Account if you have not already done so The Adobe page is located under SAP NetWeaver > Application Server > SAP Interactive Forms by Adobe
https://www.sdn.sap.com/irj/sdn/interactiveforms SAP 2008 / Page 13
Q&A
SAP 2008 / Page 14
Contact details
Sumanth Gopal SAP Partner Solutions Architect, Asia Pacific Adobe Systems Pte Ltd 8 Temasek Boulevard, Suntec Tower 3 #06-02, Singapore 038988 +65 6511 5547 p, +65 6333 8023 f, +65 8379 4219 m sgopal@adobe.com www.adobe.com/enterprise/partners/sap.html
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Thank you!
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Appendix
SAP 2008 / Page 17
Interactive Forms SAP Licensing
Non-Interactive Forms: Free
Important Definitions:
Pre-delivered Interactive Forms Free to use and cosmetically modify
New / Custom Interactive
Forms License fee # of users and # of form templates
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Cosmetically Modifying a Form Changing only the
look and feel of pre delivered SAP template forms. Custom Design Changing an existing SAP Template form in such a way as to change the bindings to the SAP Application Creating a New Form designing a new form, not using one of the forms templates SAP delivers
Interactive Forms SAP Licensing Model Starter Kit
Enable the Enterprise
External Forms
Per Kit
Per SAP User
per user per form
Ability to Create New or
custom design a total of 5 Forms for use by all SAP users
Enables all SAP Users
Special pricing required
when requirements do not fit the models provided
Ability to develop 20 custom
designed forms
The 5 includes custom design
of up to 5 of the SAP predelivered forms
Ability to customize all the SAP
delivered forms for all SAP users
The total that a customer can
either custom design or create custom cant exceed 5
Everything purchased in the starter
kit accrues to this package
The same form in a different
language does not count as an additional form This solution can only be purchased one time by the customer, per Sales Contract
Starter Kit is not a Pre-Requisite
Additional Forms Per SAP User Package of 20 Additional Forms Enable the Enterprise offering is a Pre-Requisite!
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Users still need to be
licensed as SAP users either via Portal, Netweaver CPU, or other mechanism
