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1605 E. Central Rd., Unit 322C Arlington Heights, IL 60005 847.650.7393 rynott2@illinois.edu
EDUCATION
UNIVERSITY OF ILLINOIS AT URBANA-CHAMPAIGN
Intended Bachelor of Science in Applied Health Science
Concentration(s): Recreation and Sport Management
Deans List: Fall 2014, Spring 2015, Fall 2015, Spring 2016
PROFESSIONAL EXPERIENCE
GAMEDAY SPIRIT, INC.
August 2015 - Present
Event Staff for Illini Varsity Sports
Champaign, IL
Manage pop-up store and sell official Illini merchandise at Illini Varsity sporting events
Assist customers in high-pressure environments by providing exceptional customer service
Communicate effectively and work as a team with co-workers and boss in order to aid in the ultimate fan experience
Organize store to ensure customers can find what they need
ROLLING MEADOWS PARK DISTRICT
Lifeguard
Remained vigilant and quick on feet in order to ensure guests safety
Administered First Aid and CPR to guests when needed
Communicated with co-workers in order to maintain a safe work environment
Shadowed supervisors to learn how to handle customer service situations
CASSANDRA RYNOTT,
Supervised 30 7th and 8th graders enrolled in after care from 4 PM to 6 PM three times a week
Facilitated group bonding activities and games for camp participants
Collaborated with coworkers to achieve a welcoming environment for camp participants
VOLUNTEER EXPERIENCE
ILLINI MENS CLUB HOCKEY TEAM
September 2015 May 2016
Team Intern
Champaign, IL
Promoted and marketed team and events throughout campus and within community
Participated in game day operations, apparel sales, and videography
Created and maintained spreadsheets of apparel inventory for data collection
Maintained excellent customer service while positively representing the Illini Mens Club Hockey Team
JSM CHALLENGER
Usher
Monitored the public seating area for multiple two hour shifts during a match
Ensured that guests remain in the seating area until there was a change in court
Provided management aid for guests and professionals if there was a serious problem
Checked professional credentials to ensure players and coaches were in the appropriate area
November, 2014
Champaign-Urbana, IL
October 2013
Columbia, MO
ORGANIZATIONS
3SPOT DANCE TROUPE
Choreographer and Member
CASSANDRA RYNOTT, 2
CERTIFICATIONS
Adult CPR/AED, Child CPR, and First Aid American Red Cross