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Guide
vCenter Operations Manager 5.8.5
EN-000645-01
You can find the most up-to-date technical documentation on the VMware Web site at:
http://www.vmware.com/support/
The VMware Web site also provides the latest product updates.
If you have comments about this documentation, submit your feedback to:
docfeedback@vmware.com
Copyright 2015 VMware, Inc. All rights reserved. Copyright and trademark information.
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3401 Hillview Ave.
Palo Alto, CA 94304
www.vmware.com
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Contents
Verifying the vCenter Operations Manager Installation from the vSphere Client
Verify the vCenter Operations Manager Installation from a Browser 24
23
25
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31
32
Index
35
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The vCenter Operations Manager Deployment and Configuration Guide provides information about installing
Intended Audience
This guide is intended for anyone who wants to install or upgrade vCenter Operations Manager.
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Introducing
vCenter Operations Manager
vCenter Operations Manager is an application used to monitor and manage the health, capacity, and
performance of your virtual environment.
vCenter Operations Manager includes the Standard, Advanced, and Enterprise Editions. All editions are
available in vApp format.
This chapter includes the following topics:
n
Distribution Formats
The vApp is distributed as an Open Virtualization Format (OVF) file. The vSphere Client provides an
import vApp workflow that guides you in deploying vApps in OVF format.
The vCenter Operations Manager vApp is managed using the Administration Portal which is a Web console
for configuration and management tasks.
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vApp Components
vCenter Operations Manager architecture consists of two virtual machines. The following section describes
the vCenter Operations Manager key components of the vApp Architecture.
UI VM
The UI VM allows you to access the results of the analytics in the form of badges and scores using the Webbased application for the UI VM. It also allows you access to the Administration Portal in order to perform
management tasks. The applications in UI VM are described as follows:
vSphere Web
Application
Enterprise Web
Application
Administration Web
Application
Analytics VM
The Analytics VM is responsible for collecting data from vCenter Server, vCenter Configuration Manager,
and third party data sources, such as metrics, topology, and change events. Raw data is stored in its scalable
File System Database (FSDB). The components in Analytics VM are described as follows:
Capacity and
Performance Analytics
Checks the incoming metrics for abnormalities in real time, updates health
scores, and generates alerts when necessary.
Capacity Collector
FileSystem Database
Postgres DB
Basic Deployment
A basic deployment connects vCenter Operations Manager to a single vCenter Server.
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Multi-Site Deployment
vCenter Operations Manager can connect to vCenter Server instances that are linked. These servers are
required to have common logins. If you configure vCenter Operations Manager to connect to multiple
vCenter Server instances, you must have login privileges to all the vCenter Server instances and use the
same password for login.
Compatibility Requirements
Infrastructure Navigator can integrate vCenter Operations Manager with vCenter Server 5.0 or later with
Infrastructure Navigator version 1.2 and 2.0.
Deployment
The integration of Infrastructure Navigator with vCenter Operations Manager is seamless. After vCenter
Operations is downloaded and installed, the Infrastructure Navigator adapter is created when you register a
vCenter Server to monitor. If the vCenter Server has Infrastructure Navigator installed and configured,
vCenter Operations Manager displays application related information in the vSphere user interface.
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Certificate Warnings
When you access vCenter Operations Manager from a browser, security warnings are reported. Warnings
are generated if the certificate is self-signed and not signed by a recognized Certificate Authority (CA) or the
distinguished name field of the certificate does not match the hostname of the server. You must accept the
certificate to proceed with the connection.
Network Ports
The following table lists the default vCenter Operations Manager port access connections.
Table 11. Port Access Requirements for vCenter Operations Manager vApp
10
Port Number
Description
22
80
443
1194
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Considerations
vApp
vCenter Server
Time synchronization
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11
12
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Installing
vCenter Operations Manager
The installation process for vCenter Operations Manager includes configuring network and clock settings,
deploying and registering vCenter Operations Manager with a vCenter Server system, licensing the
vCenter Operations Manager extension on the vCenter Server system, and granting user access.
Configure Network Parameters for the vCenter Operations Manager vApp, on page 14
Configure the SMTP and SNMP Settings for vCenter Operations Manager, on page 19
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13
Identify the subnet and gateway information for the network that will be used for the virtual machine
in the vApp.
From a Windows virtual machine or system on the network, identify the DNS servers in your network
with the ipconfig /all command and be prepared to use the name of one of those servers.
Verify that you are connected to a vCenter Server system with the vSphere Client.
NOTE If you do not configure an IP pool, the vSphere Client reports network errors. Without IP Pool
configuration, you will not be able to assign static IP addresses to the vApp.
Procedure
1
In the vSphere Client inventory, select the target datacenter for the vCenter Operations Manager
deployment process.
Type an IP pool name that you can recognize during future testing of IP pools.
Select the IPv4 DHCP Present check box if a DHCP server is available on this network.
10
11
12
Click OK.
The IP pool facilitates the future use of a static IP address during the vApp deployment process. A DHCP
deployment can work without an IP pool but generates warnings in the vSphere Client interface. You can
ignore the warnings.
14
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What to do next
Deploy the vCenter Operations Manager vApp.
Read the system requirements forvCenter Operations Manager. For current information about system
requirements, see the vCenter Operations Manager release notes at
https://www.vmware.com/support/pubs/vcops-pubs.html.
Verify that you have permissions to deploy OVF templates to the inventory.
Do not deploy vCenter Operations from an ESX host. Deploy only from vCenter Server.
If the ESX host is part of a cluster, enable DRS in the cluster. If an ESX host belongs to a non-DRS
cluster, all resource pool functionality is disabled.
Verify that the virtual machine network that you connect this vApp to has an IP pool and select that
network during the .ova deployment.
Download the vCenter Operations Manager .ova file to a location that is accessible to the vSphere
Client.
If you download the vApp and the file extension is .tar, change the file extension to .ova.
Verify that you are connected to a vCenter Server system with the vSphere Client.
Do not select the transient IP allocation scheme during the deployment wizard.
vCenter Operations Manager supports only fixed and DHCP IP allocation.
Procedure
1
Thick Provision Lazy Zeroed creates a virtual disk in a default thick format.
Thick Provision Eager Zeroed creates a type of thick virtual disk that supports clustering features
such as Fault Tolerance.
Thin Provision creates a disk in thin format. Use this format to save storage space.
NOTE Thick provisioned eager-zeroed format provides about a 10 percent performance improvement
over the other two disk formats. VMware recommends that you select the thick provisioned eager-zero
option when possible.
NOTE Snapshots can negatively affect the performance of a virtual machine and typically result in a
25-30 percent degradation for the vCenter Operations Manager workload. VMware recommends that
you do not use Snapshots.
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When you specify an IP allocation scheme, select Fixed or DHCP IP allocation and click Next.
Fixed IP allocation requires you to provide two IP addresses for the two virtual machines in the vApp.
DHCP allocation requires that you enabled DHCP in your IP pool.
Select the vCenter Operations Manager virtual machine and check its IP address on the Summary tab.
The vCenter Server inventory shows the vApp that contains two child objects named UI VM and Analytics
VM.
What to do next
Set the ESX Host time.
The vCenter Operations Manager vApp synchronizes time with the ESX host time.
What to do next
Define the vCenter Server system to monitor.
16
Set the time of the ESX host to ensure that the time settings of the vApp synchronizes with the time
settings of the ESX host. For information about the host clock, see Set the ESX Host Time, on page 16.
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Set the time of vCenter Server to ensure that the time settings of the vApp synchronizes with the time
settings of vCenter Server.
Synchronize the time of the vCenter Server system with a standard time source. For information about
setting up the Windows Time service, see the Microsoft knowledge base article 307897 on the Microsoft
Web site.
Verify that the vCenter Operations Manager main login page appears when you copy the vApp IP
address from the Summary tab of the vSphere Client into a browser.
In non-linked multi-vCenter Server system configuration, users with the same username but different
passwords in different domains will not be able to log in to vCenter Operations.
In linked vCenter Server system configuration, register each vCenter Server individually. If you register
only one of the linked vCenter Server systems, no data displays for the other vCenter Server system.
Procedure
1
Log in to the vCenter Operations Manager main application with the default credentials of admin as
the user name and admin as the password.
The URL format is https://<IP>/admin where <IP> is the IP address or fully qualified host name of the
vApp.
This first-time login process opens the First Boot Wizard.
Update the administrator password that provides access to the Administration Portal and SSH access to
the vApp.
The default administrator password is admin.
The password requires a minimum of eight characters that include at least one letter and one digit.
Update the root password for the operation system of the vApp.
The default root password is vmware.
The password requires a minimum of eight characters that include at least one letter and one digit.
Type the IP address or fully qualified domain name of the vCenter Server system to monitor and from
which to collect information.
Type the registration credentials for vCenter Operations Manager to use when connecting to the
vCenter Server system.
The user you provide must have administrator privileges on the vCenter Server system. The user can
also act as Collection user if a Collection user is not assigned during vCenter Operations Manager
registration.
(Optional) Type the collection credentials for vCenter Operations Manager to use when collecting data
from vCenter Server objects.
If a Collection user is assigned, vCenter Operations Manager does not require administrator privileges
to collect data from a vCenter Server. However, the scope of data collected depends on the privileges of
the user you assign through vCenter Server as the Collection user on the vCenter Operations Manager
Administration portal. The minimum privileges required to collect data are Global: Health and
StorageViews: View.
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(Optional) To check if vCenter Operations Manager can connect to the vCenter Server system, click
Test.
A message appears with information on the test result.
If you have linked vCenter Server systems, select the appropriate members of the linked group to
register with and provide a name for each system.
You can register vCenter Operations Manager with a subset of vCenter Server systems for scalability or
inventory management purposes. Each vCenter Server must be registered individually.
10
The selected vCenter Server system appears in the Registration tab of the Administration Portal.
If you were already logged in to the vSphere Client when you registered vCenter Operations Manager,
reconnect the vSphere Client to see the vCenter Operations Manager icon.
What to do next
Assign a license key for the vCenter Operations Manager vApp in the vSphere Client.
Verify that you installed the vCenter Operations Manager vApp and registered it to the vCenter Server
system to monitor.
If you were already logged in to the vSphere Client when you defined the vCenter Server system to
monitor, reconnect the vSphere Client.
Procedure
1
In the list of assets, right-click your vCenter Operations edition and select Change License Key.
In the Assign License window, select Assign a new license key to this solution.
The vSphere Client assigns the new license key to vCenter Operations Manager.
What to do next
Configure the SMTP and SNMP settings for vCenter Operations Manager.
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Verify that you have administrator privileges to access the Administration portal and log in to the
portal.
Procedure
1
On the SMTP tab, select the Enable report email service check box.
Type the name and email address to use when sending alerts or reports.
If the SMTP server uses an encrypted connection, select the Server requires an encrypted connection
check box and select the encryption protocol.
If the email service needs to authenticate with the SMTP server when sending alerts, select the
Outgoing SMTP server requires authentication check box and type the credentials.
Select the Enable SNMP check box and type the destination host, port, and community information.
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In the vSphere Client inventory, locate the Analytics VM and log in as admin.
19
When the alwaysResolveHostName property is set to true, the email plug-in attempts to resolve the Fully
Qualified Domain Name of the Analytics VM. If that fails, a default host name is used that is set by the
Java mail API.
3
To override the Java mail API default host name if the Fully Qualified Domain Name fails to resolve, set
the following additional property: emailPlugin.defaultHostName=<hostname_to_be_used>
From the Administration Portal, select the SMTP tab and deselect the Enable SMTP check box.
Select the Enable report email service check box to enable the SMTP configuration.
vCenter Operations Manager can send email notifications with Fully Qualified Domain Names in the sender
field.
Verify that the vCenter Operations Manager virtual appliance is powered on.
Verify that you are logged in to the vCenter Operations Manager Administration page.
The URL format is https://VM-IP/admin/, where VM-IP is the IP address or fully qualified host name of
the UI VM virtual machine that is part of the vCenter Operations Manager virtual appliance.
Verify that your custom SSL certificate meets the following requirements.
n
The certificate file contains both a valid private key and a valid certificate chain.
If the certificate is signed by a chain of other certificates, all other certificates must be included in
the certificate file that you plan to import
All the certificates and the private key that are included in the certificate file are must be PEMencoded. vCenter Operations Manager does not support DER-encoded certificates and private
keys.
All the certificates and the private key that are included in the certificate file must be in the PEM
format. vCenter Operations Manager does not support certificates in the PFX, PKCS12, PKCS7, or
other formats.
Procedure
1
Click Browse, locate the certificate file, and click Open to load the file in the Certificate field.
The file extension of the certificate file that you want to import does not matter. However the certificate
file must contain both a valid private key and a valid certificate chain.
20
Click Upload to replace the default self-signed certificate on the vCenter Operations vApp.
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The custom certificate replaces the default self-signed certificate that vCenter Operations Manager installed.
What to do next
Grant access to vCenter Operations Manager.
Register vCenter Operations Manager with a vCenter Server system. The registration process generates
vCenter Operations Manager privileges under Global privileges in the vSphere Client.
Understand the process of creating and editing roles to assign privileges to in the vSphere Client. For
more information about roles and privileges, see the VMware vSphere documentation.
Procedure
1
Add a vCenter Operations Manager privilege under Global privileges to a new or existing role.
n
Select the vCenter Operations Admin privilege to provide power user access to all operations at
the individual or global level.
Select the vCenter Operations User privilege to provide access to all of the operations and
customization options in the main vCenter Operations interface that do not affect global settings or
global thresholds.
NOTE With the vCenter Operations User global privilege, you can view the objects that you have
read access to within vCenter Server.
In the inventory tree, right-click the root vCenter Server folder and select Add Permission.
Assign the new or existing role to the user who accesses vCenter Operations Manager.
From the Inventory tree, right-click the top level object and select Add Permission.
Assign the new or existing role to the user who accesses vCenter Operations Manager.
After a user gains privileges, the user can log in to the vSphere Client and access
vCenter Operations Manager. The vCenter Operations Manager icon appears in the vSphere Client.
What to do next
Verify the vCenter Operations Manager installation.
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Verifying the
vCenter Operations Manager
Installation
Verifying the vCenter Operations Manager Installation from the vSphere Client, on page 23
Complete the installation, licensing, and registration process for the vCenter Operations Manager
vApp.
Verify that you have a supported browser on the machine where the vSphere Client runs. For
information about browser requirements, see the vCenter Operations Manager release notes at
https://www.vmware.com/support/pubs/vcops-pubs.html.
Procedure
1
Log in to the vCenter Server system and locate the vCenter Operations Manager icon in the Solutions
and Applications pane of the Home page.
Look at the dashboard and verify that the inventory objects you expect to see appear.
If you set collection credentials during the registration process, you can see only the objects that the
collection credentials provide read access to in the vSphere Client. If you have linked vCenter Server
systems, you can see only the vCenter Server objects that are connected to that vSphere Client instance.
vCenter Operations Manager starts collecting data. As it becomes available, more information is displayed
in vCenter Operations Manager. This process might take a few minutes. The availability of some metrics
depends on the vCenter Server and ESX host versions.
NOTE Even if you do not have privileges to view certain inventory objects, the performance data for these
objects is used when calculating metrics for higher inventory levels. For example, you might not have
privileges to monitor an ESX host, but the data for its performance is calculated in the Datacenter
performance metrics that you can view.
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Complete the installation, licensing, and registration process for the vCenter Operations Manager
vApp.
Use a supported browser. For information about browser requirements, see the
vCenter Operations Manager release notes at https://www.vmware.com/support/pubs/vcopspubs.html.
Procedure
1
Enter the vCenter Operations Manager URL in a supported browser. The URL format is
https://<IP>/vcops-vsphere/.
Log in to the vCenter Operations Manager main application with the default credentials of admin as
the user name and admin as the password.
Look at the dashboard and verify that the inventory objects you expect to see appear.
vCenter Operations Manager starts collecting data. As data becomes available, more information is
displayed in vCenter Operations Manager. This process might take a few minutes. The availability of some
metrics depends on the vCenter Server and ESX host versions.
NOTE Even if you do not have privileges to view certain inventory objects, the performance data for these
objects is used when calculating metrics for higher inventory levels. For example, you might not have
privileges to monitor an ESX host, but the data for its performance is calculated in the Datacenter
performance metrics that you can view.
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This chapter describes how to install and configure an adapter on the vCenter Operations Manager vApp.
Obtain the PAK file for the adapter from VMware technical support.
Read the documentation that is included with the PAK file. It might contain additional installation
instructions.
Procedure
1
On the Update tab, click Browse to locate the temporary folder and select the PAK file.
On the Info tab, click the Describe icon in the Adapters pane.
The Describe icon is located at the top right of the Adapters Info pane.
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25
10
11
26
Verify that the build number in the Adapter Version column for the adapter matches the build number
in the PAK file that you uploaded.
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The Infrastructure Navigator adapter is an embedded adapter for vCenter Operations Manager Advanced.
The adapter retrieves application-related information from Infrastructure Navigator. Infrastructure
Navigator is a virtual appliance that is deployed on a vCenter Server system.
This chapter includes the following topics:
n
Description
Default
workerThreadCount
10
docBuilderCount
10
syncInterval
60
certCheckEnabled
true
vin20Enabled
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Updating
vCenter Operations Manager
Updating Virtual Appliance Software to the vCenter Operations Manager vApp, on page 29
Upgrade the OS to SLES 11 SP3 for vCenter Operations Manager 5.8.x, on page 32
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Upgrade Requirements
The following sections describe the upgrade requirements for vCenter Operations Manager.
Minimum Requirement
UI VM
Disk 1: 4GB
Data Disks: 250GB
Analytics VM
Disk 1: 4GB
Data Disks: 120GB
Verify that you have read the system requirements for vCenter Operations Manager upgrades. For
information about system requirements, see the vCenter Operations Manager release notes at
https://www.vmware.com/support/pubs/vcops-pubs.html.
Procedure
30
In the vSphere Client inventory, right-click the virtual machine and select Edit Settings.
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Thick Provision Lazy Zeroed creates a virtual disk in a default thick format.
Thick Provision Eager Zeroed creates a type of thick virtual disk that supports clustering
features such as Fault Tolerance.
Thin Provision creates a disk in thin format. Use this format to save storage space.
If you specify a datastore, browse for the datastore location, and click Next.
Click Next.
What to do next
After you finishing adding new disks for the UI VM and Analytics VM, power on the vApp. The virtual
machine discovers the new disk and adds it to the data volume.
Check the vCenter Operations Manager Release Notes for the latest information about upgrading
vCenter Operations Manager and supported versions for the upgrade process.
VMware recommends that you take virtual machine snapshots before you upgrade the vApp. After the
upgrade is successful, delete the snapshots.
Procedure
1
Save the .pak file of the latest vCenter Operations Manager build to your local storage.
On the Update tab, click Browse and select the .pak file that you saved to local disk.
Click Update.
Accept the EULA by selecting the check box and click OK.
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31
Log in to the Administration portal and verify that the Status tab indicates successful upgrade.
You might need to refresh the browser to view the updated product version and build number.
Log in to the vCenter Server that manages the license for vCenter Operations Manager, and apply the
new vCenter Operations Manager 5.8.x license key.
You must re-apply the new license key in the vCenter Server after the upgrade. If you do not, you will
see reduced functionality in the vCenter Operations Manager interface.
In the Administration portal, navigate to the Status tab and restart all services.
10
Log in to the vSphere Client or the custom UI to verify that the vCenter Operations Manager interface is
displayed properly.
Verify that vCenter Operations Manager 5.8.x root password does not expire by running the following
command from the UI virtual machine: chage -l root.
Procedure
1
Download or copy the SLES 11 SP3 PAK file from the VMware download site for
vCenter Operations Manager to the /data drive on the UI virtual machine.
scp VMware-vcops-SP3-<pak file number>.pak root@ip_address_of_ui VM: /data
The process upgrades both the UI virtual machine and the Analytics virtual machine.
32
Login to the vCenter Operations Manager user interface to verify that it is working.
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Managing
vCenter Operations Manager
The vCenter Operations Manager Administration portal provides a user interface for
vCenter Operations Manager maintenance and management tasks.
Except for the initial settings that you must apply, all configurations on the Administration portal are
optional and allow you to adapt the operation of vCenter Operations Manager to your environment and
preferences.
This chapter includes the following topics:
n
Verify that the vCenter Operations Manager virtual appliance is powered on.
Verify that you are logged in to the vCenter Operations Manager Administration page.
The URL format is https://VM-IP/admin/, where VM-IP is the IP address or fully qualified host name of
the UI VM virtual machine that is part of the vCenter Operations Manager virtual appliance.
Procedure
1
Type the new password in the New password text box and in the Re-enter password text box.
Passwords require a minimum of eight characters with at least one letter and one digit.
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Verify that the vCenter Operations Manager virtual appliance is powered on.
33
Verify that you are logged in to the vCenter Operations Manager Administration page.
The URL format is https://VM-IP/admin/, where VM-IP is the IP address or fully qualified host name of
the UI VM virtual machine that is part of the vCenter Operations Manager virtual appliance.
Procedure
1
Type the new password in the New password text box and in the Re-enter password text box.
Passwords require a minimum of eight characters with at least one letter and one digit.
Verify that the vCenter Operations Manager virtual appliance is powered on.
Verify that you are logged in to the vCenter Operations Manager Administration page.
The URL format is https://VM-IP/admin/, where VM-IP is the IP address or fully qualified host name of
the UI VM virtual machine that is part of the vCenter Operations Manager virtual appliance.
Procedure
1
Select a location to which you want to save the ZIP file and click Save.
The log and configuration files are saved to the selected location as a ZIP archive.
What to do next
You can review the contents of log files for error messages. If you need troubleshooting assistance, you can
send the diagnostic data to VMware support services. When you resolve or close the issue, delete the
outdated support bundle to save disk space.
34
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Index
A
about vCenter Operations Deployment and
Configuration Guide 5
Add a Hard Disk 30
Administration Portal, activating email
service 19
administrative settings
account 33
root account 33
assigning privileges 21
C
certificate warnings 10
collection credentials 16
com.integrien.adapter3.vin.VinAdapter class 28
credentials
changing administrator account 16, 33
changing root account 33
collection 16
registration 16
downloading 34
zip 34
M
maintaining 33
managing 33
more information 12
multi-site deployment, overview 8
N
network configuration 14
network ports 10
notifications 19
passwords
initial setup 16
requirements 16
paths to upgrade vCenter Operations 29
privileges
administrator access 21
user access 21
data migration 29
deployment planning worksheet 11
E
email notifications 19
email notifications, configure 19
install, adapter 25
installation
verifying 23
verifying from browser 24
verifying from vSphere Client 23
installation formats 7
installation, adapter 25
introduction 7, 27
IP pool 14
licensing 10, 18
linked mode objects 23, 24
log files
creating bundle 34
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T
time settings 16
troubleshooting, downloading logs 34
35
V
vApp
deploying 15
installing 13
vApp architecture 7
vApp, upgrade 31
vCenter Infrastructure Navigator 9
vin_adapter.properties file 27
visibility of linked mode objects 23, 24
vSphere Client 9
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