FUNDAMENTAL MANAGEMENT

TITLE:
NATIONAL AUTOMOTIVE GROUP

PREPARED BY:
MUHAMMAD NOR RIDZUAN BIN OTHMAN
2010309891
AZUAN BIN JAMALUDDIN @ ABD AZIZ
2010304151
ALIF RIDHWAN BIN ABD RAHMAN
2010910951
MUHAMMAD FARID BIN MOHD NOR
2010194263
MUHAMMAD ARIF BIN IBRAHIM BAKRI
2010911415

DATE OF SUBMISSION:
10 MARCH 2011

LECTURER:
MADAM AZLINA BINTI SHAMSUDIN

Universiti Teknologi Mara ( UiTM )

Kampus Dungun

ACKNOWLEDGEMENT
Bismillahirahmanirrahim. First of all, we would like to thank ALLAH S.W.T and HIS
messenger, Prophet Muhammad S.A.W. It is because of HIS blessing, it is possible for us to
finish this assignment. We also like to thank our parents. It is because of them we can finish and
possibly to do this assignment. With their support, hope and prayers, we were able to complete
this assignment.
We also like thank our lecturer, Madam Azlina Shamsudin. Due to her guidance, ideas and
knowledge, we were able to finish this assignment with full inspiration and determination. She
also gives a lot of advice on how to finish this assignment. We would also like to thank all of our
classmates because of their classmates because of their support, new ideas, opinions and
additional information for this assignment.
Finally, we would like to thank everyone that got involved in helping to complete this
assignment successfully. Without them, we would be facing plenty of complications and
challenges for finish this assignment.

MGT 162
AM110 1A
Madam. Azlina Binti Shamsudin

Page 1

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NO

CONTENTS

PAGE

INTRODUCTION

PLANNING

ORGANIZING

5-7

MOTIVATION

LEADING

CONTROL

10

CONCLUSION

11

REFERENCES

12

APPENDICES

13-15

INTRODUCTION
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Madam. Azlina Binti Shamsudin

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National Automotive Group is an automotive based company. Our company is establish on

16 September 2010. We have been registered with Companies Commission of Malaysia (SSM)
on 15 September 2010. Our headquarters is situated at Negeri Sembilan which is situated at
Wisma Great Eastern, Jalan Yam Tuan, Seremban, Negeri Sembilan. Our company provides
car such as Honda, Toyota, Nissan and the latest model of Proton, Proton Inspira. Other than
that we also provides Proton Saga FL and Proton Persona. We open our company and our
showroom at office our which is from 10 a.m until 5 p.m.
We will close our company and showroom on Sunday in order to obey the labor law
which stated that all employee must be given at least four days leave per month. We also close
our company and showroom on Friday from 12 p.m until 2 p.m in order to let our men staff to
went to mosque and perform solat jumaat . Our company have 20 to 77 employee. We also
plan to open new showroom in several country.

PLANNING
1.1 MISSION STATEMENT

MGT 162
AM110 1A
Madam. Azlina Binti Shamsudin

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Our mission is to give a good service to our customers. We also want to improved our
quality associated. So that our customer can be regular customer when we provide a good
service and good products based on our customer needs. Leading towards future is our
motto in order to ensure that our company is always up to date to customer needs.
1.2 GOALS
A) To provide the highest quality car and accurate information about them, their specialty
and benefits
B) To provide excellent customer service
C) To ensure that we having good relationships with other organizations and individuals who
are like minded and involved in like pursuits
D) To cultivate adaptability to change in economic, social and environmental conditions, to
allow Eden the opportunity to survive long-term

1.3 OBJECTIVE
A) To become the first ranked bumiputra automotive company
B) Become a leading automotive company in future
C) To help in creating job opportunities
D) To help malay in changing their economy

ORGANIZING
2.1. FUNCTIONAL STRUCTURE

MGT 162
AM110 1A
Madam. Azlina Binti Shamsudin

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This is the most usual, widely used, logical and basic form of departmentalization.

Our

company used this department structure because this is the most simple and suitable with our
company policies and business. This department structure also referring as departmentalization
by function. Our president and manager also have to do work and involved in marketing,
delivery or even in production of course with the help from his/her assistants. The manager
does not always a men. We also will take a woman manager if she has a qualification to be so.

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PRESIDENT

: MUHAMMAD NOR RIDZUAN BIN OTHMAN

SECREATARY

: SITI NORFAEZAH BINTI JAMAYA

STRATEGIC ADVISOR : HAZIQ NAIM BIN ZAMRI

ECONOMIC ADVISOR : FARIS ASYRAF BIN ABD. WAHAB

MGT 162
AM110 1A
Madam. Azlina Binti Shamsudin

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FINANCE DEPARTMENT
MANAGER

: MUHAMMAD ARIF BIN IBRAHIM BAKRI

ASST MANAGER

: NOR HAFIZAH BINTI AZMAN

SECREATARY

: NUR FAZILAH BINTI ZULKARNAIN

NUMBER OF STAFF : 10
ACTIVITY

: 1. Prepare financial plans, budgets and forecasts.

2. Interpreting cash flow
3. Producing accurate financial
4. Managing a company financial accounting

ADMIN DEPARTMENT
MANAGER

: ALIF RIDHWAN BIN ABD RAHMAN

ASST MANAGER

: AMIRUDDIN BIN ABDUL RAHMAN

SECREATARY

: FATEHAH BINTI NAIM

NUMBER OF STAFF : 15

ACTIVITY

: 1. Receive and file incoming letters, documents.

2. Supply and manage office equipments, machines or properties
to office and manufactures, kitchen utilities.
3. Schedule meeting if any.
4. Create, control, and monitor all administrative
6. Agenda management: booking, travels, and meeting

MARKETING DEPARTMENT
MANAGER

: AZUAN BIN JAMALUDDIN @ ABD AZIZ

MGT 162
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ASST MANAGER

: NUR SHAFIQA BINTI ZAZALI

SECREATARY

: SYAFIQAH NURAH BINTI FAKARUDDIN

NUMBER OF STAFF : 20

ACTIVITY

: 1. Open booth
2. Develop close liaison with the media and advertising fraternity,
maintaining the prospect of long term strategic alliances
3. Make negotiation with vendors and third party to establish
network of distribution

HUMAN RESOURCES DEPARTMENT

MANAGER

: MUHAMMAD FARID BIN MOHD NOR

ASST MANAGER

: IZWAN BIN YAAKOB

SECREATARY

: NUR RUSYDAH BINTI ASHURI

NUMBER OF STAFF : 16

ACTIVITY

: 1. Settling complain made by customer

2. Supply and manage product to customer
3. Schedule family day or occasion if any.
4. Choose, control, and monitor all employee
6. Organized around providing a specific component of HR
( training, compensation, organizing development and safety )

MGT 162
AM110 1A
Madam. Azlina Binti Shamsudin

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MOTIVATION
Motivation is defined as the forces acting upon or within a person that person to expend effort to
behave in a specific, goal-directed manner. ( Lewis, Goodman, Fandt, Management Challenges
for tomorrows leaders )
3.1. GOAL SETTING THEORY
Our company use SMART goal setting theory for motivation. This theory is based on the
concept that people work harder when they have specific, measurable goals to work toward.
Goals provide a clear, engaging sense of direction and specify what is to be accomplished.
S - SPECIFIC
This is refer to our target sale per target month. Our company put a specific target to each
employee in order to ensure that our company will have good sale report.
M - MEASURABLE
When we put on a target, We ensure that the target is measurable. For example. For the month
of February, Our company target is to sold 30 car including 10 model from Honda, 5 model from
Toyota, another 5 model from Nissan and another 10 model for Proton car.
A - ACHIEVEABLE
We also ensure that our target can be achievable so that our employee will not burden by stress
in order to achieve the company target.
R - REALISTIC
Our company target was not too high because it our company target is too high, employees will
seem no point in trying.
MGT 162
AM110 1A
Madam. Azlina Binti Shamsudin

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T - TIME BOUND
Our goals have its starting points, ending points and fixed durations. We also always tell our
employees to give full commitment to achieve our target so that they will focus their efforts on
completion of the goal on or before due date.

LEADING
4.1. PATH-GOAL THEORY
Our company use path-goal theory for our leadership concept. According to this theory, it is
leader jobs to help the followers in achieving our goals and provide the necessary direction and
support. So, our president himself also has to assist our employees and make sure that they
enjoy working at our company. This will make our goals more easy to be achieve because our
employees is enjoy their working.
4.2 LEADERSHIP STYLES

DIRECTIVE LEADER
According to this theory, the employees are need to know what the leader
want from them, schedules work to be done, and give specific guidance
to accomplish task. Our company are avoiding this type of leader styles to
ensure that our employees are not feel pressure and stress.

SUPPORTIVE LEADER
Leader must be friendly and shows concern for the needs of employees.
In order to make that happen, every month we will give a reward to the
best leader that most friendly and most concern to our employees.

PARTICIPATIVE LEADER
We always having a group-decision making with our manager and
employees in order to listen to their suggestion before making a decision.
The ideas from employees sometimes very useful to our company.

ACHIEVEMENT-ORIENTED LEADER

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AM110 1A
Madam. Azlina Binti Shamsudin

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We also sets challenging goals and expects employees to perform at their

highest levels. It makes employees work harder in order to achieve our
company goals.

CONTROL
5.1. PRE-ACTION
We use pre-action control to make sure our car has quality and always sold well. We always
survey the type and model in high ranked and buyers like it. We also prevent any problem at the
car from bad thing from the first stage before the car is bring to our showroom. For example, if
the car engine have a bit fault in wire ring and make the car broken, we would not accept the car
to be in our showroom because for us quality is important. It is because to make sure our
customer satisfied with our car.

5.2. POST ACTION CONTROL

We use the post action control to focus on the outputs of our company after the transformation
process is complete. It is known as corrective control. It attempts to measure the result of
certain action. If there are problem corrective action is under taken and applied to future
activities. For example, we always survey our buyer if they satisfied with the car or not.

CONCLUSION
MGT 162
AM110 1A
Madam. Azlina Binti Shamsudin

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As a conclusion, we learn how hard is it when to open an organization or company. We also

learn on how to manage the company and the subordinates. In addition, we know the functions
of a manager and how to be a good manager. In the discussion group, we have learned about
the basic of management that is planning, organizing, leading and controlling. We also study
about motivation. In planning we learn on how to create a goals when opening an organization
or company, how to setting goals and ways to achieve those goals. In organizing, we learn
about how to make and organizational structure. In leading, we learn about how to make
employees feel enjoy to work in our company and how to a good and responsible leader. We
also learn about how to make a manage the quality product.

REFERENCES
1. MANAGEMENT CHALLENGE FOR TOMORROWS LEADERS by Goodman, Fandt,
Michlitsch and Lewis
2. MANUAL FUNDAMENTAL OF MANAGEMENT

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3. INTERNET

www.wikipedia.com/management

www.management-issues.com/.../3/leading-management.asp

www.management-issues.com/.../3/HR dept-management.asp

www.pojokgarasi.com/wp-content/uploads/2010/11/proton-inspira-frontview-wider.jpg

www.kereta.info

www.pojokgarasi.com/wp-content/uploads/2010/11/proton-persona-frontview-wider.jpg

www.pojokgarasi.com/wp-content/uploads/2010/11/honda-civic-typerfront-view-wider.jpg

APPENDICES

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Madam. Azlina Binti Shamsudin

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NISSAN SKYLINE GTR R35

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TOYOTA VIOS

HONDA CITY

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HONDA CIVIC TYPE-R

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PROTON INSPIRA

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PROTON PERSONA

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