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Groups&Teams

OB101
AbhishekGoel

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WhyPeopleJoinGroups SocialIdentity
Reduceuncertainty
Positivelydifferentiateoneself(Tajfel &Turner,1986)
Salience(Fitzsimmons,2013)
Distinctiveness
Perceivedprestige(Ashforth &Mael,1989)
Takeprideoroffenceinaccomplishmentsofthegroup
Seekinterdependencefortaskaccomplishment
Couldbeformalorinformal
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Groupsvs teams

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FiveStageModel

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Critique
Assumption:thegroupbecomesmoreeffectiveasitprogresses
throughthefirstfourstages

Notalwaystrue groupbehaviorismorecomplex
Highlevelsofconflictmaybeconducivetohighperformance
Theprocessisnotalwayslinear
Severalstagesmayoccursimultaneously
Groupsmayregress

Ignorestheorganizationalcontext
Specialconditions Importanceofstormingandnorming
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PunctuatedEquilibriumModel

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NegativeSignals
Socialloafing
Cohesionmaynotleadtoproductivity
Conformity
Groupthink
Abileneparadox
Canconformitymakeyoulaugh?(Yes/No)

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Groupthink
Whendoesgroupthinkhappen?
Averycohesivegroupisdeeplyinvolvedinsolvingsomeproblem
Groupmembersstriveforunanimousdecisionsand,
Theyfailtorealisticallyappraisemanyalternatives

Factorsthatleadtogroupthink:

Wearemorallysuperior
Wearenotvulnerable
Peoplewhoopposeusareevilandweak
Weareunderthreat
Dissentisnottolerated
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Teameffectivenessmodel
Caveat1:Thisisa
generalguideonly.

Caveat2:Themodel
assumesthatteamwork
ispreferableto
individualwork.
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Puttingteamstogether
Roleallocation
Roleofpersonality(?)
EvidencefromBig5
IndividualtraitinfluencevsInteractionoftwotraits(Humphrey,Hollenbeck,Meyer,&
Ilgen,2007;2011)

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Tools
Brainstorming:
Anideagenerationprocessthatspecificallyencouragesanyandall
alternativeswhilewithholdinganycriticismofthosealternatives

Nominalgrouptechnique
Discussionislimited
Silentperiods

Rankingofideas

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Puttingheadstogether
TypeofGroup
Interacting

Brain
storming

Nominal

Electronic

Numberandqualityofideas

Low

Moderate

High

High

SocialPressure

High

Low

Moderate

Low

MoneyCosts

Low

Low

Low

High

Moderate

Moderate

Moderate

Moderate

TaskOrientation

Low

High

High

High

PotentialforInterpersonal
Conflict

High

Low

Moderate

Moderate

CommitmenttoSolution

High

N/A

Moderate

Moderate

DevelopmentofGroup
Cohesiveness

High

High

Moderate

Low

EffectivenessCriteria

Speed

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LeadershipinTeams
Credibility
Withsuperiors
Withpeers
Withsubordinates

Importanceoffairness
Useofbothsidedarguments

Notalwaysthesameleaderforeverything
Makesmembercareforoneanother
Notlosingsightofgoals
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