Philip Metscher

T 916-787-4042
Cell 916-316-8497
phil@pr-pros.com

Profile
To gain employment in the business market as a business executive.
I have over 17 years of management experience that encompasses a single
site all the way to regional responsibilities. I want to be an executive within a
company, with the goal to achieve a senior executive position.
Experience
Director of Operations
Pr-pros/sierra stitch/Strike First Gear
Advertising and PR Services
US
October 2008-present

Director of Operations for the Company. I run the day-to-day operations with
my focus being production.
I run the business. I field the sales calls and direct them where they would be
best suited. I handle the Customer service area and take care of our
customers.
I am in charge of production for the company. This encompasses production
on embroidery, screen-printing, and online business.
PR Skills, Customer Service, Operational Management

Retail Store Manager

Kragen Auto Parts
Retail
US
August 2003 - October 2008

Store Manager.
This position is responsible for all parts of the business.
Store Manager is responsible for the day-to-day operations of a retail store.
This included customer service, sales, training, hiring, terminations, payroll,
inventory levels, osha requirements and safety of the store.
Additionally I was a district trainer for new hires and other advanced classes.
While the position of Regional Recruiter Trainer was vacant, I filled the
position and did the regional duties that it encompassed. This position
included training, recruiting, and HR functions as well as HR audits to the
region.
HR, Management, Training, personal interaction

Executive Team Leader for Assets Protection

Mervyn's, LLC
Retail
US
March 1997 - August 2003
Executive Team Leader for Assets Protection. In charge of security,
investigations, and safety for multiple Mervyn's stores

Executive Team Leader for Assets Protection.

This position was key in the prevention and apprehension of people intending
to do harm to the business of Mervyn's. Key role was that of investigation
and apprehension of internal theft. Additionally, I was responsible for the
safety program of my multiple locations.
While in this position I also was the district trainer and was instrumental in
the implementation of several fraud detection classes that was used Region
wide.
I had documented Executive training from Mervyn's University that included:
Conflict Management, Time Management, Situational Leadership, Influencing
others, Interviewing, Integrity interviewing, Diversity training, Recruiting
quality people, Presentation Skills, training the trainer, American with
Disabilities Act training, Review writing, Performance reviews, and Mentoring
for Success.
Personal Interaction, Management, HR, Training
Education
Masters Degree
MBA
January 2010 -present
National University
US
Just began Masters program. MBA with emphasis on organizational
management.

Bachelor's Degree
Business Degree -November 2009
Walden University
US
Bachelors in Business administration with an emphasis on Management.

References available upon request